APRIL 2018

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John McDonnell speaks to NM about Labour’s plans for the future

March with The menopause Transitioning Napo is not a joke behind bars p.12 p.20 p.30 POLICECU.CO.UK

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Social www.napomagazine.org.uk 10 | Enough to make you sick Twitter: @Napo_News Facebook: NapoHQ Could the NPS Attendance Management policy be discriminatory?

Editorial Team Taytula Burke Kath Falcon [email protected]

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Print 20 | Women’s TUC Premier Print Group Napo’s menopause motion gathers momentum

For advertising 30 | Behind bars opportunities Transgendered prisoner, [email protected] Sarah Jane Baker, tells her story

4 EVERYTHING ELSE

8 | News in brief

13 | NM interviews John McDonnell

16 | Hearing children’s voices

18 | How safe is my pension?

22 | Tackling work related stress

28 | Quick questions with the clink’s CEO

32 | Leave a lasting legacy

5 IAN LAWRENCE WRITES ...

In the two months that have passed since theme, the TUC’s Women’s Conference the last magazine was published, so much also took place in March and was attended has happened and continues to unfold for by our Napo vice-chair Katie Lomas and Napo and its members. West Yorkshire branch’s Ikki Bhogal. I am told Ikki delivered an excellent speech Sisterhood around the world seconding a motion on menopause in the International Women’s Day (IWD) in workplace, and it is good to see a Napo March continued the great tradition of resolution from last year’s AGM gathering shining a spotlight on the issues faced so much momentum in the wider trade by women, as well as celebrating their union movement. many successes. This year, the theme couldn’t have been more aligned with When the media comes knocking Napo’s current campaign efforts as it was Generating media interest is probably focussed on pay. The World Economic just as important for Napo as captivating Forum’s 2017 Global Gender Gap Report the attention of politicians. The press are findings reveal that gender parity is over our conduit to the public; the voters who 200 years away, which means we need to have the ability to lobby their MPs for keep pressing the agenda with employers laws that keep the community safe and to and governments to try to narrow the gap invest in services that help make as many sooner. people as possible productive members of society. Over the past couple of months, Our challenge as a union is to not only the level of media interest we have been ensure that men and women receive able to generate has helped shape the equal pay, but that all employees across conversation taking place in the public probation and family courts are justly sphere. rewarded for the work they undertake, and that a pay gulf between employers In February while we were holding the doesn’t start to emerge. We will be having phenomenal Big Conversation event at the meetings with ministers imminently to Welsh Assembly Government, we received make sure that this issue stays firmly on hourly news coverage on Sky News, ahead everyone’s agenda. of the airing of the probation feature put Keeping with the celebration of women together by home affairs editor Mark White. 6 changes the union has undergone over those 15 years – from the setting up to NOMS the year after she joined us, to the present testing times.

Margaret is a committed trade unionist and supporter of social causes. She tells me she plans to now take the gap year she never had, to travel and visit friends abroad, before deciding how to use her time to continue this commitment and to spend more time with young grandson Ronnie.

More recently, our ongoing media work I am sure that all of our members will join has brought us some further useful with the officers and staff in expressing coverage on the Victoria Derbyshire live our appreciation for her work and wishing show. I gave a perspective on the role of Margaret all the very best for a long and probation in the parole process and the happy retirement. Thanks Margaret, there dangers of trial by media. I also offered will always be a warm welcome for you at some perspective to the (often short of Napo a few facts debate) that has been raging around the so-called Worboys case. Keep up with us At HQ we are constantly working on Farewell Margaret improving the communication channels Finally I want to let members know about between members and the union. the retirement of Margaret Pearce from our administration team and to say a huge You can follow me on twitter thank you to her for all her dedicated work @ILawrenceL or the main twitter account and commitment to Napo over the past 15 @Napo_News. We are also on Facebook years. as NapoHQ.

Many Napo members will know Margaret Don’t forget to visit our main website from her work with national committees www.napo.org.uk, or keep up with our and most recently the NEC. But many magazine at www.napomagazine.org.uk. more of you will have spoken to her if you have had occasion to phone Napo head If you haven’t received emails from us in office as Margaret has for many years a while, it’s probably worth checking with been the first contact point for members us if we have the most up to date contact seeking information, advice and support details for you. from our union. If this is you, you will be sure to remember the calm, reassuring and helpful way she dealt with whatever issue you were raising. Napo will sorely miss Margaret for this and also for her positive, ‘can do’ approach to all the 7 NEWS IN BRIEF

A BIG CONVERSATION

Napo Cymru Branch organised discussed how a fresh approach collapsed within the majority of an impressive event at the Welsh to service provision and account- CRCs and how politicians can Assembly last month, bringing ability needs to be delivered pressure central government to together practitioners, third sec- within Wales. release resources into areas such tor providers, social campaigners, as the female prison estate and Dean also provided a briefing for members of the Welsh Commis- the need to reduce this drastically the event which can be found on sion for Justice as well as assem- by offering better facilities. the Napo website at https://www. bly members to look at the social napo.org.uk/reports The Napo Cymru initiative could impact of TR. The event, which be the start of similar round table featured a panel of speakers in- Participants also heard how third events across the regions. cluding Napo AGS Dean Rogers, sector involvement has all but

TELLING IT LIKE IT IS Napo’s involvement with the Justice Select are barely meeting one third of their perfor- Committee’s investigation into the function- mance targets and that despite hundreds of ing of TR continued last month when we, millions of pounds in Government funding, along with Unison, were asked to provide the Payment by Results mechanism (PbR) oral evidence on the experience of our has resulted in only two out of 21 CRCs members of how the ‘rehabilitation revolu- qualifying for the scheme. As a result of the tion’ was panning out in practice. Originaly evidence, Napo was asked by Committee we hoped to be able to bring the Committee Chair, Bob Neill, to provide follow up infor- face to face with practitioners but, unfortu- mation, including what we would see as key nately, the JSC was not able to offer sufficient components of a ‘workforce strategy’ for pro- protections for members who might be bation – should such a development occur. deemed to breach their contracts by speak- Our detailed submission covers such areas ing out. Instead, both Ian Lawrence, Napo’s as a global pay strategy, ensuring common GS, and Ben Priestly, from Unison, gathered terms and conditions for all probation staff, evidence from members and relayed this to the pressing need for additional investment the JSC hearing. in staff across both the CRCs and the NPS, measures to ensure localised accountability The Committee was clearly impressed by the and, crucially, the need to restore trust and quality of the evidence provided, particu- confidence in the service among sentencers. larly about the failure of ‘through the gate’ provision – on which the whole premise of The submission will be made available to TR was based. Ian Lawrence told Committee members as soon as it is published by the members that private probation providers JSC.

8 CLEAR AND “ AT TIMES IMPRESSIVE ” IMPLICATIONS OF BREXIT ON THE CJS PRAISE YOU LIKE THEY SHOULD The Centre for Crime and Justice Studies is holding a series of “roundtable” discussion Napo issued a press release crediting staff on the implications of Brexit for the Justice working in London CRC for the “clear and System. at times impressive” improvements to the service highlighted in the most recent HMI The first one, looking at rights of suspects Probation inspection resport, issued last and defendants took place in late month. It also notes however that operation- February. al failings have impeded further success.

The panel consisted of: Professor Ed Cape The report from Dame Glenys Stacey, which from the University of the West of England is the first of the promised CRC by CRC who gave an overview of the procedural reports to be rolled out by the Inspectorate rights for suspects and defendants and over the coming year, also notes a boost in the mutual cooperation in the European staff morale and a reduction of workloads in Union; Jago Russell, Chief Executive of some instances since the last inspection in Fair Trials who spoke about the European 2016. However, the service that supervises Arrest Warrant and Jodie Blackstock, nearly 30,000 clients in the capital has only Legal Director of Justice, spoke about reached national average standards, which procedural safeguards for suspects and the inspectorate still deems to be “unaccept- defendants. ably low”.

The next two planned events will be The report also criticised the CRC for its reli- looking at victims’ rights, and the rights of ance on agency staff, the varying quality of imprisoned people and those subject to public protection including child safeguard- other criminal justice sanctions. ing, and that rehabilitation is not sufficiently You can find copies of the presentations supported. on the CCJS website a https://www.crimeandjustice.org.uk/news/ Napo GS, Ian Lawrence, told the press that after-brexit-implications-justice-system the results: “could not have been achieved without the efforts of hard pressed staff who are continuing to shore up a delivery model that, like so many others provided by the pri- vate companies, has been shown to be well short of the standards that the Government said would follow this disastrous privatisation project.”

9 ENOUGH TO MAKE YOU SICK

he probation warning leading to an getting the sack if he the trigger, while any unions improvement period or she has just two absence over one have been during which the further days’ absence hour counts as half a in ongoing trigger point is 25% in the next six months. day - so if you come Tdiscussion with NPS of the normal trigger It is even worse for to work but go home management since point. Reaching this part time staff, as those early because you feel the introduction of trigger invokes the working less than 20 unwell that’s half a day. the new Attendance second stage warning hours have a pro-rata Management Policy leading to a further four day trigger. Plus Napo has asked for in January last year. improvement period. any absence over data on the number Napo’s concerns Napo calculates this half a normal working of warnings issued are around the could mean someone day counts as one and whether there is unrealistically harsh with four days sickness day’s absence for evidence of manager’s trigger points that result in members with more than eight days absence, or as few as four separate occasions of sickness absence (even if only a day for each), being caught up in the formal sickness absence procedure.

This means attending a formal meeting to decide whether disciplinary action is necessary and receiving a written

10 THE POLICY POTENTIALLY “HAS A DISPROPORTIONATE IMPACT ON PEOPLE ON THE GROUNDS OF AGE, GENDER, DISABILITY, RACE, RELIGION/BELIEF AND SEXUAL ORIENTATION ” discretion being used. race, religion/belief our advice to reps to being scrutinised and However, we are told and sexual orientation support challenges challenged by other that the SOP is not but there are no plans to the policy and mangers, by HRBPs able to provide this in place to mitigate at the same time (HR Business Partners) accurately, though this disproportionate are collecting and more senior some manually impact. information about managers. extracted data did cases where we feel show 2,958 cases of Napo’s strong that members have Please contact your manager’s using their representations suffered a detriment local rep if you have discretion not to issue have secured a due to protected concerns about the warnings. further review of the characteristics. policy, either because equality analysis and you have been Discrimination more updates to We know that our through the process or Napo argues that the guidance notes members who are because you have to the procedure is which support the line managers are manage it. discriminatory and policy. The difficulty struggling with the recent equality that members, managing the process impact assessment managers and reps and with pressure produced by HR in will have is finding on them to use this the NPS fully supports these guidance notes punitive policy to this. Napo reps met to however. They are reduce legitimate discuss this. We are in linked from the policy sickness levels. We the bizarre situation page on the intranet have also heard of having an equality but links don’t work reports of manager analysis which details on the old probation members being put the ways in which the IT systems. They are under pressure not policy potentially has on “My Services” but to use the discretion a disproportionate impossible to find they are allowed impact on people on easily. under the policy and the grounds of age, reports of manager gender, disability, We will be updating members’ decisions

11 WHAT WE ARE MARCH FRIENDS IN HIGH MARCHING WITH NAPO PLACES – JOHN FOR: NEW DEAL FOR PROBATION MCDONNELL • A new deal for AND FAMILY COURTS probation and family courts • To remerge the In 2011, 500 Napo members homelessness and despair for fractured probation joined the TUC’s March for the too many. service Alternative. We are hoping to • Manageable workloads top that on Saturday 12 May That is why we need Napo in family courts at the New Deal for Working members to stand shoulder People rally in London. to shoulder with thousands Plus in support of all Plans are well underway to get of other fed-up workers to workers in all sectors: as many Napo members as demand a new deal. possible to march at the TUC Marching is one of the most • £10 minimum wage rally on Saturday 12 of May for powerful and enjoyable forms • A voice in the a New Deal for Probation and of protest. Nothing beats the workplace Family Courts. sense of camaraderie you get • Public services free at surrounded by others who feel point of use Since the last march in 2011, the as strongly about effecting • An end to racism, situation for Napo members and change as you do. sexism and other working people across the This protest will be safe, fun discrimination country has got progressively and family-friendly so why not worse. bring your friends and children along too. Privatisation has obliterated services like probation and 500 Napo members were that is just for starters. We prepared to stand and march know that real wages are still for what they believed in back lower than before the crash in in 2011. Seven years later, with 2008. Three million workers are all that has gone on, we hope stuck on zero hour contracts, this number has grown. in agency work and in low paid self-employment. Hardworking We will be sending more details public servants haven’t had a to members and branches proper pay rise for eight years. in the coming weeks with And our NHS is at breaking arrangements for the day. Let’s point. Austerity and years see all branches represented on of cuts have led to poverty, Saturday 12 May. 12 FRIENDS IN HIGH PLACES – JOHN MCDONNELL

Shadow Chancellor, up the ranks John John McDonnell, McDonnell climbs, he speaks about trade still has time for Napo unions, Labour’s and its members. plans for the justice sector and hidden The Labour stalwart Tory agendas in his and Napo go way exclusive interview back to when John with NM’s Taytula was a backbencher Burke. and convenor of the Justice Unions It’s not often you will Parliamentary Group. find NM on location, John stood with Napo but the opportunity warning everyone who to go to Westminster would listen about the to interview shadow dangers of allowing The duo’s ideology Discussing the chancellor, John the justice system to has been a breath flawed and failing McDonnell, is one that be exploited by private of fresh air for some attempt to transform can’t be turned down. companies for financial but has left others rehabilitation, the gain. nervous about a man who has held Portcullis House and party heading more his seat in Hayes and its glass-covered A lot has happened leftward than they Harlington for over two atrium is a far cry from since those days. The were used to under decades says: Napo’s HQ in Clapham Tories pressed ahead the New Labour reign. Junction. The airport- with their aggressive For Napo members, “TRAGICALLY, style security and privatisation agenda regardless of where EVERYTHING THAT swipe cards needed to despite growing they sit on the political THE UNIONS AND pass from area to area concern from various compass, a Labour WE AS MPS IN THE only serves to remind quarters; and John, government headed PARLIAMENTARY you how important the now sits proudly on the up by these two could GROUP SAID HAS visitors and people frontbench alongside spell the answer to the COME TRUE.” based there are. But long-time friend and problems they have it’s good to know that fellow socialist, Jeremy faced for the past few The obvious solution no matter how high Corbyn. years. would be to bring 13 the service back into Political commentators for their “selective governed by a party so public ownership, and financial analysts interventions” and not “ruthless”, and having but is it as simple have been whipping having a policy strong employers hell-bent as it seems? “It may themselves into enough to enforce on maximising their be complicated, a frenzy trying to equal pay. profits often at the but it’s nothing that calculate the costs detriment of workers’ hasn’t been done and feasibility of And as if the average conditions and public elsewhere or isn’t renationalising the British citizen didn’t safety, some will still already happening,” he services Labour already have enough chose not to join a assures. detailed in their to worry about, John union. manifesto drawn up warns of another Apparently, it is not for the snap-election potential Tory “hidden “THE ONLY WAY only in the UK that last year. John, and agenda” as Brexit YOU CAN PROTECT the debate about co. believe their sums looms closer. The YOURSELF IS BY bringing services back are watertight, and current government JOINING A TRADE into public control is that when it comes to has offered UNION.” gathering momentum. probation it’s a no- assurances that EU John is buoyed by brainer: “It’s the only directives relating “By joining a the fact that a recent way we are going to to employment will trade union you’ll report reveals that get back to having a be automatically have effective over 800 services service we can call safe transferred into British representation and across Europe have and rehabilitative as law. John explains access to legal advice, been brought back we have done in the that the part they have but in addition to that into public ownership past.” not been so open you will be joining a because “they have about is the fact that group of people who learned the same Promises of a publicly ministers will then will be working with lesson as us”. owned and unified be able to vary them us to transform the probation service without parliamentary system overall. That “Privatisation has is not the only approval. “Instead of means when we go resulted in poor thing that makes a putting a law through into government, it will service delivery, Labour government parliament that varies be Napo’s advice that mismanagement, so appealing. The the conditions that will be on our agenda exploitation of staff, shadow chancellor was people apply in their and that will influence working conditions keen to stand by other workplaces, ministers our manifesto and and wages being manifesto pledges would be able to policies we introduce,” undermined. But in including repealing introduce changes explains John, whose addition to that, money the Trade Union Act, through delegated father was also heavily is spent on rewarding installing a Ministry legislation. Delegated involved in the trade shareholders instead of Employment and legislation is not voted union movement. of investing in the tackling pay. on in parliament, service. It’s the short- and often not even A Labour government term profiteering at a “We would scrap debated.” led by Jeremy Corbyn long-term cost to the the pay cap,” he with John McDonnell community overall,” says, criticising It’s hard to believe in charge of the purse says John. the government that despite being could have been seen

14 as wishful thinking who helped to create a few years ago, but the wealth,” observes opinion polls now have John. the parties almost neck and neck making It seemed a strange it seem all the more time to talk about how achievable. But what significant a change exactly would John do in political leadership once given the keys to would be for Napo Number 11? members, when something closer to “My job will be to home – the general ensure we have the secretary elections – resources to fund our draws ever nearer. public services and to As chancellor, John would also ensure our economy is John, who himself work with ministers from all modernised,” he says. is no stranger to departments to ensure there is leadership bids was enough funding for the priorities A fair taxation system very complimentary of they have identified. where the top 5% Napo’s current general will pay a bit more in secretary, describing Priorities for justice have already income tax and large Ian as “one of the most been identified with John saying: companies pay their effective trade union fair share is also on leaders I have met and “We will be sorting out our the list. “The Tories worked with.” prisons which are almost in cut corporation tax meltdown in some instances. to these large-scale “I hope he will be able corporations who to continue with the haven’t used the work he has done. I “WE WILL BE MAKING SURE WE money to invest. think Ian has brought HAVE A PROPER PROBATION Instead, they have value in the way he SERVICE THAT IS REALLY earned income of speaks up on behalf REHABILITATIVE AND PROPERLY about £600bn that’s of your members RESOURCED UNDER PUBLIC just being sat on. consistently arguing OWNERSHIP AND CONTROL. for their cause,” he “Corporation tax continued. “We will also be making sure has just lined the that we reinstate some of the pockets of CEOs who Whatever the result cuts that we have experienced, on average earn 180 in either leadership for example in the police service times more than their campaign, NM hopes we have lost 20,000 jobs. There average employees the special relationship are other issues with the courts, in some companies. between John but we will look at those in more More money is going McDonnell, the Labour detail when we get in.” to shareholders than is Party and Napo going to the workers continues to thrive.

15 FAMILY COURT specialist knowledge Cafcass was doing continue to be a major CONFERENCE and expertise well and it appeared stress factor. Napo relevant to our task of to members who were members will be Planning is well ascertaining the wishes, part of the inspection holding a lunchtime underway for the family feelings and views of that inspectors had protest outside the court professional children and young actively picked up People’s History conference this year. people. on the issue of high Museum (likely date 17 This will be held in We will also be workloads. April), which is opposite Birmingham on 12 providing workshops The Section will the main family court. June. Our theme on related topics during be rerunning the is to be Hearing the day. workloads and TOIL Children’s Voices and questionnaire and we are going to look at Cafcass have agreed looking at widening it dynamic ways of using to fund travel expenses out. creative writing with for those attending children in our direct the conference. There A stress questionnaire work with them. Given will be some overnight in the Manchester office the time constraints we accommodation had shown that the work under, and the provided by Napo for Workload Measurement requirement to show the evening before Tool was not accurately that we have used conference for those reflecting workloads direct work tools with with long journey times. and that workloads children, it will be good This will be on a first to have something come first served basis. new and innovative to Enquiries about this consider. should be made to Jacqui Paryag jparyag@ Writing East Midlands napo.org.uk . (WEM) are going to lead the conference. WORKLOADS AND WEM is a regional art STRESS development agency funded largely by Initial feedback from the Arts Council to the recent Ofsted develop the art of inspection was that literature/writing in HEARING the community. WEM looks at what literature/ writing can do for CHILDREN’S individuals in order to reduce isolation, improve social cohesion and provide a means VOICES of self-expression. The author who will work with us will have

TOGETHER FOR CHILDREN THE FULL LETTER WRITTEN TO NADHIM ZAHAWI MP IS ON THE TOGETHER FOR CHILDREN SITE AND MAKES INTERESTING READING: HTTPS://TOGETHERFORCHILDREN.WORDPRESS.COM/LATEST/ 16 Members are reminded from practice by social worker should TOGETHER FOR that they should unaccountable be suspended CHILDREN complete a Cafcass administrators, before from practice, or accident/incident any formal malpractice restricted in the Napo is affiliated to form if suffering from charges have been work which they can Together for Children workload stress. laid against them and do, before formal which is comprised At what point should without the opportunity disciplinary of organisations and this be done? It may be to put their case to an proceedings are individuals who worked at the point of going to independent tribunal. commenced, an together successfully a GP with stress; when urgent hearing can be to defend the rights of you discuss it with your “Part 2 of the Children convened in front of a children and families manager, when you and Social Work Act disciplinary tribunal during the passage of cannot hand work back 2017 will transfer the who will listen to the the Children and Social or when you first feel regulation of the regulator’s concerns Work Act 2017. overwhelmed. This will English social work and the social worker’s vary. Management must profession to a new response, before They have written respond to the incident body, to be called coming to an to Nadhim Zahawi reports and take action Social Work England. independent decision MP, parliamentary to deal with the issue. The Government about what should under secretary of has published draft happen. Under the state for children and SOCIAL WORK regulations for setting proposed new regime, families regarding the ENGLAND this up…… the decision would proposed Fostering be taken by the Stocktake. They are The following “At present, social administrator….” requesting that those information has workers are regulated recommendations been taken from a by the Health Care Nagalro argues that the which would require recent press release Professions Council proposed changes do a change to the law by Nagalro: “Draft (‘HCPC’). If there are not comply with Article (4, 6, 7, 8 and 33 are regulations, published allegations made 6 of the European rejected.) this month for against a social worker Convention on Human consultation, would see these must be Rights or the principles Jay Barlow social workers at risk investigated by HCPC. of natural justice. I National vice-chair of being suspended If it is believed that the agree with them. 17 HOW SAFE IS MY PENSION?

After the collapse of Carillion and more stories of companies raiding their staff pension funds, Napo members could be forgiven for asking if their pension is safe. Napo assistant general secretary, Dean Rogers, offers reassurance.

The pension schemes that have been scheme managers additional protection an owner went bust. raided are final salary (GMPF in probation of a secretary of state’s “When Carillion went schemes. Some and West Yorkshire in pension guarantee the MoJ was quick to of these were old the FCS) would notice meaning that the reassure their staff in schemes that have and alert us and their MoJ is additionally prisons that they would otherwise been closed trustees. For good committed to meeting make sure they were to new members (e.g. measure, Napo is in any possible shortfalls paid and secure their some dating back to regular conversation in full. jobs. In all honesty when shipbuilding and with both, in particular they couldn’t offer steel were nationalised the GMPF and ask Dean explains: “We the same reassurance industries). The only for periodic reports have many concerns to NPS staff as they final salary scheme on failures to make about the risk of one can’t guarantee their open to most Napo contributions. To date of the CRC owners existing staff are members is the local the only significant doing a Carillion. The being paid right every government pension problems have been parallels are obvious. month now. They have scheme (LGPS), one of with the NPS where HR However, the pension very limited capacity the safest anywhere. processing continues to risk is one we can offer to absorb a failing be chaotic. reassurance on mostly or failed contract – If, for example, a CRC because we’ve been on undoubtedly one of the owner was in trouble, Napo also recognised to it from the start of key reasons why they and started to try and the risk of a CRC owner TR.” keep throwing more save money by not going bust prior to money at the contracts meeting the employers’ the probation split However, Napo does to keep them going,” contribution to the and pressed on this have some concerns he added. LGPS, the pension issue – leading to the about CRC staff if

18 PATS ON THE BACK This regular feature is by Napo Extra - with a ‘Pats on Their Back 2018’. reimbursement up to your chance to share that prize for the winner of Keep your ‘praise’ to 150 the value of £75 of any thanks with colleagues. £75 to spend on any or words or less and don’t purchase made through a combination of Napo forget to let us have the scheme. Winners will Plus you and your Extra deals. (See terms contact details so we can be required to provide ‘nominee’ (excluding and conditions below). get back in touch with proof of purchase to Napo employees of you. Also don’t forget to redeem the prize which course) will get the Send us your vote of check with your ‘Patee’ will be made promptly added bonus of being thanks, for publication in before writing in. by cheque or BACS put forward for the ‘Napo the Napo Magazine to transfer. Pats on Their Backs’ [email protected] *Napo Extra is offering prize draw, sponsored with the subject heading both winners a

“Just over a year ago I was diagnosed with a chronic and life changing condition which has resulted in re-adjusting my life to fit with the demands of the new me. This led to me contacting my union rep Esther Barton for advice and advocacy. At a time in my life when I have felt my most vulnerable her support has been incredible. After the initial flurry of support in 2017, she kept in touch checking I was ok then more recently alongside members from D.A.W.N in response to a particularly difficult situation she has advocated and“ fought hard to ensure I was treated fairly and with dignity and respect. I am convinced without her support I would have probably just left my job. I would like to give Esther the BIGGEST pat on the back, she really goes the extra mile!”” Lucinda

19 THE MENOPAUSE IS A TRADE UNION ISSUE NOT A JOKE

This year’s TUC Women’s difference for other about systemic misogyny Napo sent two delegates Conference celebrated women, men and and sexual abuse in to the conference this 150 years of the TUC children in work and in many industries this year, myself and Ikki fighting for women’s their communities. 2018 year’s conference Bhogal from West rights and throughout also marks 100 years understandably featured Yorkshire Branch. Napo’s the three days we heard since some women a number of motions motion calling for a stories of inspirational got the right to vote. In around the topic of menopause awareness women who made a the light of revelations sexual abuse. campaign to end the

THE MENOPAUSE IS AN OCCUPATIONAL“ HEALTH AND SAFETY ISSUE. POOR WORK ENVIRONMENTS CAN HAVE A BIGGER IMPACT ON WOMEN SUFFERING FROM SYMPTOMS OF MENOPAUSE ” 20 stigma and make it to end the gender pay easier for women to gap and address in-work discuss their needs poverty all being carried. in the workplace was There were various composited (or joined motions around mental up with) another similar health and domestic motion by USDAW. The violence and we will wait composited motion with interest to see the proposed by USDAW policies and campaigns and seconded by Ikki that come from these. - making an excellent There were several speech - was carried. motions relating to We look forward to the sexual abuse and sexual campaign by the TUC one to look out for if The TUC Women’s harassment and a panel which will supplement you have any children in Conference is an discussion around some of the work Napo secondary school. excellent way to get sexual harassment in has already begun on the more involved in the the workplace which One of the highlights impact of menopause wider trade union included a report on of the conference was a and reproductive health movement and to be research done by the short but very inspiring issues on women in the inspired into activism. All NEU (newly formed speech by Dawn Butler workplace. speakers are welcomed National Education MP, Shadow Minister for and supported and the Amongst a wide range Union) and UK Feminista Women and Equalities. atmosphere is one of of other motions pay about sexual harassment Dawn had delegates on genuine sisterhood. featured heavily, with in schools. The NEU has their feet proclaiming motions to stop the launched an excellent ourselves to be Katie Lomas public sector pay freeze, campaign around this, “phenomenal women”. National vice-chair

International Women’s Members in South Day (8 March) saw women Yorkshire branch happily around the world strike obliged, posing with a to raise awareness for the poster they created which issues they face globally. read: While Napo had no plans Here’s to strong women to take part in any industrial May we know them action, we did ask members May we be them to stand in solidarity with May we support them their sisters worldwide by #WhyWeStrike For decent using the hashtag pay #WHYWESTRIKE

21 TACKLING WORK RELATED STRESS

Work-related stress is widely recognised as one of the main causes of ill health in the workplace, but employer’s attempts at tackling it head on are often under-whelming.

Napo does not have a magic wand that can prevent any issues from arising, but we do have a really good guide you can follow to address DON’T any problems when they occur.

INDIVIDUALS STRESS SURVEY SUFFER Don’t suffer on your own – seek the help of Conduct a stress your branch/safety rep. survey if stress issues IN Use the local support services, such as are widespread occupational health, your line manager, or your across the area. It NPS/CRC health and safety advisor. is preferable to do SILENCE this jointly with your BRANCHES employer as they will Offer support to individuals suffering from then be more likely stress and check appropriate management and to take heed of the area support are in place. results. But if this is not possible then Talk with members about stress; explain that conduct a trade union it is the same as any other health and safety survey – contact Napo problem such as repetitive strain or manual HQ or visit www.napo. handling injury. org.uk/stress-work for examples of stress Encourage members to keep a written surveys. record of any problems and send them to Safety reps should management, so that they can’t say they monitor and evaluate weren’t aware of them. surveys and risk assessments.

22 STRESS RISK stress risk assessment. use return to work an effective stress ASSESSMENT Ensure real control interviews to consider control policy is in Complete individual measures are in place the issue of stress and place. Use discussions stress risk assessments to eliminate the factors if this is indicated on on the committee to as necessary. that can cause stress. a medical certificate ensure the policy and Where specific The assessment must consider a formal its effectiveness are problems of stress are be ‘suitable and stress risk assessment monitored. reported for a team, sufficient’ and safety before return to work Ensure your employer ask for a team stress reps can ask for it to takes place. is using the HSE risk assessment to take be revised if they think Raise and record management place. it does not meet this instances of stress and standards toolkit Remember that standard. stress-related health correctly – http://www. under the Safety symptoms (including hse.gov.uk/stress/ Representatives and MANAGEMENT on sick certificates) standards/downloads. Safety Committee GRADE htm regulations, safety MEMBERS SAFETY REPS Analyse sickness and reps are entitled to Make sure you have AND NPS AND absence data, referrals be involved in the risk had the training CRC SAFETY to occupational health assessment process. to lead stress risk COMMITTEES and exit interviews, They should advise assessments. Have stress as a and stress audits/ and support members Sickness standing item on the stress survey results for in completing the Managers should agenda and ensure indications of stress.

23 ROW RUMBLES ON OVER DWNC RISKS

Napo, together with that a private provider being present. work with vulnerable Unison, has raised a would not deliver the This is despite AP people. This places number of serious same level of service managers having both residents and worries about the new in what is a vital part of the right to prevent other staff at risk. privatised contracts public protection and an appointment if to provide Double that delays in vetting they think a person It is only a matter of Waking Night Cover staff would prevent is unsuitable for months since the in Approved Premises. them from fully staffing the role. Neither death of a resident The government put the hostels. Sodexo nor OCS in an AP after he was this role out to tender have experience of killed by another last year with Sodexo A speedy, written running APs and it resident. APs can be and OCS jointly response was received is worrying that they highly volatile places winning the contract. from the new Secretary are carrying out these and require careful of State, David interviews without the management to run Napo believes that Gauke. The letter expert oversight of effectively. not only does the MoJ unfortunately failed to NPS AP managers. Napo firmly believes have an extremely adequately address that adequate poor history of these issues. The Of greater measures have not contract management, Minister recognised concern is the been taken to ensure but also that the the issues that acknowledgement this and will be taking role itself is vital to recruiting was difficult that there were this up with Ministers public protection and and stated that agency significant delays in again. We will also should remain within staff may be used to the disclosure and be issuing advice to the public sector to fill the gaps. Napo is barring service in members on lodging ensure quality and aware that NPS staff vetting new recruits foreseeability notices safety - neither OCS are being asked to fill and as such the if they feel there is an nor Sodexo has any the gaps via sessional secretary of state issue of safety in their previous experience work. Members report has agreed a 60 day workplace. of running this type of receiving emails grace period to allow service. asking if they have checks to be carried any friends or family out. This means that Specific concerns were looking for work. In this highly sensitive raised that insufficient many cases interviews and challenging role staff had been for new staff are will be carried out recruited to meet the taking place without by people who have needs of the business, the AP manager not been cleared to

24 ROW RUMBLES ON NAPO MEMBERSHIP: OVER DWNC RISKS OPEN TO ALL

At Napo we get the first being the changes in the nature agency staff. So if you many calls to our creation of Cafcass of employment Napo are a PO, PSO or an membership section and our members again changed its admin member of staff, about who can join no longer just constitution. Therefore full-time, part-time, Napo as a full member. being employed by membership is open temporary or agency Understandably, probation. The second to all those working in employee working in confusion sometimes was to make Napo rehabilitative services rehabilitative services arises as result of more accessible to all not just probation and regardless of your Napo’s name. Which grades and advertise family courts and you employer, then Napo many believe is still that Napo membership do not have to be a is the place for you. an acronym for the was not restricted just permanent employee Membership is open National Association to probation officers. as we also now recruit to all! of Probation Officers Over the last decades (NAPO). However, this we have increasingly, was changed in the being able to reach late 90s when after out to PSOs and Napo – much discussion and admin grades and our debate Napo changed membership in these your profession, and rebadged itself as grades has increased Napo – The union for accordingly. your union probation and family Courts. Moreover, with the upheaval in probation www.napo.org.uk This change was driven since TR and the by a couple of factors, creation of CRCs and

25 WOMEN, OFFENDING AND GENDER SENSITIVE ISSUES

One of my favourite it also has a sobering works” for women violence and neglect. articles the Probation effect of reminding me offenders; women and Over the years, this Journal has published to question what good community sentences; article has helped over recent years practice for women girls and violence, and me hold in mind the is Delving in to the offenders is and the women and desist- traumatic experiences Probation Journal: importance of revisit- ance. that many of my cases Portrayals of women ing these debates to have experienced and Probation Officers and prevent the risk of An article I constantly in turn to help myself Women Offenders by such knowledge being refer back for my own and the service user Jill Annison (2009). In overlooked. practice when working understand the func- this article Annison, with women is the our tion of their violence as the title describes, Annison’s historical inaugural best paper and aggression that is delves in to the ar- look at whether male prize article for 2009 being acted out in the chived publications of or female staff are by Susan Bachelor present time. the Probation Journal best placed to work Prove me the Bam!: dating back to its first with women is a good Victimisation and More recently, in publication in 1929 example of such agency in the lives of the December 2017 (available at http:// debates. The article young women who edition Masson and journals.sagepub.com/ was published in our commit violent offence. Österman consider the loi/prb). 2009 special edition findings from a unique entitled Women and Drawing on the voices qualitative study on While it reminds me the Criminal Justice of young women the female offenders and how far we have trav- system: Policy and article eloquently restorative justice in elled both in our un- practice (http://jour- argues how women’s Working with female derstanding of women nals.sagepub.com/toc/ own use of violence offenders in restorative offenders and the fair prbb/56/4). This issue and aggression links justice frameworks: and equal treatment of covered a range of back to their own Effective and ethical women probation staff, topics including “what experiences of family practice. Considering 26 the gender respon- Emma Wincup of siveness of services Gemma Birkett’s book: Articles published online ahead of the Masson and Öster- Media, Politics and hard copy can be accessed at http:// man’s article captures Penal Reform: Influenc- journals.sagepub.com/toc/prbb/0/0 is one of the many ing Women’s Imprison- ways women feature ment. Emma Cluley within the Probation Managing Editor, Probation Journal Journal. Finally, looking for- ward we are continu- The September 2017 ing the conversation in edition included our forthcoming June Twitter: @ProbationJnl summaries of three 2018 edition with an Web: http://prb.sagepub.com/ recent key reports, the article by Omar Khan experiences of BAME Introducing a gender women in criminal sensitive approach to justice system; the pretrial assessment Corston report 10 and probation: Evalu- years on; and deaths ation of an innovation of women in custody; in Kenya. This pioneer- all were summarised ing work provides an by women probation international perspec- staff. tive of the challenges faced when adapting Our book reviews sec- practice provision to tion routinely reviews become gender sensi- critical texts and the tive. March 2018 edition includes a review by 27 QUICK THE CLINK’S QUESTIONS CEO CHRIS WITH ... MOORE

How and why did in the same number. City & Guilds NVQs. and deserve a second The Clink come into He then introduced We had a positive chance. existence? gourmet lunches HM Chief Inspector Cuts to services once a month where of Prisons / Ofsted in prisons and the Today’s challenge is he would invite in inspection at HMP community have had that there are 86,413 prospective employers Brixton in January a disproportionate adults in prison in and introduce them to 2017 where they said: impact on women. England & Wales the prisoners nearing “The Clink continued How has The Clink (82,403 men and release. They were to be an impressive been of benefit to 4,010 women). Sadly offered jobs and not so training area”. women prisoners? 44% of them return to many were returning prison within the first There have been a to prison. In 2009 the The Clink operates year of release and range of programmes prison expanded in a training restaurant for those who serve and initiatives aimed size and there was an at HMP Styal, Clink sentences under 12 at rehabilitating opportunity to build Gardens at HMP Send months this increases prisoners. Why has the first Clink training and as of April this to 59% (Bromley The Clink been so restaurant within the year, a production Briefings Prison fact file successful in terms of prison which would be kitchen for Clink –Summer 2017). both results and its open to the public. Events will be opened longevity? at HMP Downview In 2007 Al Crisci MBE, How exactly does it so we can train more the catering manager work? The Clink Charity of HMP High Down in has delivered the women prisoners. This Surrey, was concerned Since launching the accredited training training project will about the amount of first Clink Restaurant programmes in an enable the women to prisoners returning to at HMP High Down economical way whilst learn what it’s like to prison within the first in 2009, we now sticking to their core produce canapés and year of release. He have seven training values of compassion, dishes for external introduced accredited projects which achieve professionalism catering clients. outstanding results. and integrity. In an City & Guilds training How easy has it been These are four award- environment that to the prisoners easy to get employers winning restaurants, can sometimes seem working in the main on board to help one external catering bleak, with so many prison kitchen cooking continue the work that business and two daily challenges, The up to 3,000 meals a has been done on the horticulture training Clink demonstrates day. inside? schemes. We are a what can be achieved They gained their registered training when society We now have over qualifications but were provider that is collectively engages to 280 employers willing still returning to prison accredited to deliver help those who want to take on a Clink

28 graduate subject to a What can people do to satisfactory interview. help support the work These include Hilton, of The Clink? Marriott, Royal Lancaster Roast There are many ways Restaurant and to support The Clink: caterers Harbour & • Come and dine Jones. There is a major with us at any skills shortage in the one of our four UK that will see the restaurants at HMP industry experience a High Down, HMP predicted shortage of Brixton, HMP Styal 11,000 chefs by 2020, and HMP Cardiff. according to the British Hospitality Association. • Offer employment Clink graduates are • Make a donation helping to bridge this gap with highly trained • Donate equipment professionals that offer and or food THE CLINK’S CEO credible support to CHRIS MOORE this skills crisis. • Book Clink Events for your event/ networking lunch/ conference For more information or to support The Clink visit www.theclinkcharity.org

29 TRANSITIONING BEHIND BARS

in prison was proba- have been polite to bly not the most sen- my face, although I sible thing that I have am aware of hostility ever done, but after amongst some quar- two years in prison ters. with little prospect of release, I had come For many trans pris- to a stage in my life oners, verbal abuse when I needed to and inappropriate address my gen- touching from other der dysphoria and prisoners is an eve- prevent my mental ryday occurrence. In health from deterio- many British prisons, Transgendered we were alone and rating. I approached trans people are so- prisoner, Sarah Jane in the custody of a a prison doctor who cial lepers, deviants, Baker, speaks to NM violent and abusive referred me to a pris- outcasts, weirdos, about her experience father. Suffering from on psychiatrist, who odd balls and targets of the British prison depression, anxiety then referred me to for discrimination and system. and issues with my the charity Charing transphobic abuse. I When I first entered gender and sexual Cross Identity Clinic have heard of trans the criminal jus- identity, there was no in London. Unfortu- prisoners suffering tice system in the one I could confide in nately, the clinicians appalling, violent, mid-1980s, it was a or trust. refused to make a treatment with the seamless transition After first feeling I was diagnosis of gender police saying that from the care sys- a female trapped in a dysphoria. I was told prosecuting our at- tem where I was too male body at around to return after I had tackers “is not in the feral and damaged six-years-old, I spent lived my “acquired” public interest.” to be adopted, and most of my life wait- gender outside of There are an estimat- too young to claim ing for the right time prison for a minimum ed 130 trans prisoners benefits, get a job or to openly embark on of two years. in our jails, many of us build a future. my journey of gen- I am not given any have self-harmed in Like many of the pris- der transition. I was treatment whatso- attempts to manage oners that I have met perhaps a little naïve, ever although I am our fear, feelings of on my travels, I too believing that soci- allowed to wear self-loathing, low self- was a victim of child- ety would be more female clothing and esteem and rejection. hood abuse. After my accepting of trans makeup. For the Each prison seems mother abandoned people. most part, prisoners to have its own set my brothers and me, Making my transition and prison officers of unwritten rules, a 30 certain level of toler- I could, I would never though there is much will be judged on my ated intolerance. Staff regret the choice support for send- strength of character and prisoners alike to transition – even ing me to a female and modest achieve- often ignore anti-dis- in a perilous prison prison, I am quite ments, rather than my crimination laws; both system. I have been anxious about it as I shameful past or the sides resenting being in my current prison am under no illusion clothes that I choose forced to moderate for four years and am that female prisoners to wear. their behaviour and supported by an of- will be more accept- Sarah Jane Baker, language. Aware I am fender supervisor and ing of trans people. currently serving in the first trans woman offender manager Like most people, I HMP Lewes, made that many prison- who ensured that my hope that I will one her transition in 2011 ers or staff members case was put before a day be released to and has spent over 29 may have met, I try complex transgender write books, com- years in prison after to portray a positive case board. pose music, play my receiving a discretion- image of trans people The purpose of these violin and build a ary life sentence. Her and am willing to an- boards is to decide life before old age book, Transgender swer many questions whether I should re- catches up with me. Behind Prison Walls is thrown at me. main in a male prison Until then, I hope available on Waterside I know I cannot turn or be transferred to a that the day will Press. back the clock. Even if female prison. Al- soon come when I

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*Terms and conditions apply. See website for details. Benefits vary depending on tariff selected. Napo Extra is managed and run on behalf of Napo by Parliament Hill Ltd. 31 LEAVE A LASTING LEGACY

Many probation so often supporting legacies to registered may not, happen. For and family courts others through difficult charities in the UK are example, a legacy that staff spend their times, and for those tax exempt. applies only if other working lives dealing who will do so in years There are a number of beneficiaries named in with other people’s to come. By making different ways that you the will die before the problems but do a will and keeping it can remember The person who wrote the not always know up to date you will Edridge Fund of Napo will does. where to turn when be ensuring that you in your will: If you would like to things get difficult are leaving the legacy leave The Edridge for themselves. The you want to, a gift that Share in the residue of your estate: residue Fund of Napo a Edridge Fund is here could make a vital legacy in your will, to provide money, difference. is whatever is left after all debts, funeral please ensure that support and help if After providing for you use our registered you need it. This could expenses, certain your loved ones, other costs and tax, address and charity mean cash to cope please consider number. Full details with an immediate and any other legacies leaving us a share of have been deducted. are available on our crisis, and for support what is left. website: and advice from one Pecuniary legacy: a of our representatives. A gift to The Edridge fixed sum of money. www.edridgefund.org Fund could mean you If we are unable to Specific legacy: a Edridge Fund of Napo provide financial leave a lasting legacy of support; helping particular named item advice, we try to assist – for example, a piece applicants with advice us to plan for a future where all probation of jewellery, furniture about other sources of or a painting. help. and family courts employees who are Contingent legacy: Donations help us to in need can benefit a legacy that is continue to be there throughout their lives. dependent upon an for those who are And don’t forget, event, which may, or

32 SIMEON ANDREWS It is with great sadness time a couple of years and TUCG helped bring that we report the death ago when he took on sister unions together of Simeon Andrews, the hard task of standing in common cause and a valued comrade of in for John McDonnell highlight the many Napo. Simeon died MP, and delivered social injustices that he suddenly on 27 February the “parliamentary campaigned so hard for. and the news came as update” with his Simeon’s loss will be expressing our deepest a great shock to all who customary passion for deeply felt by his family, sympathy. Napo has also knew and worked with his socialist values and who he cared so deeply offered full support to him. an abundance of good about, and by the wider the Union Services Team humour. labour and trade union to ensure that Simeon’s Many members will movement. I and the legacy continues. know Simeon from his His work through National Co-Chairs have Ian Lawrence visits to our AGMs and Union Services and the written to his partner particularly recall the parliamentary groups Kathy and daughter Lily

The Civil Service Pensioners’ as the value of the State CSPA membership costs Alliance (CSPA) is recognised Retirement Pension, Universal £24.00 per annum for single by the Cabinet Office Pensioner Benefits, Social membership or £33.60 for and other Government Care and NHS health service joint membership. As a Departments and Agencies, provision. special offer, Napo Retired as the body that represents Members, are being offered all retired civil servants. The In cooperation with the Napo free membership of the CSPA Alliance is a membership National Executive Committee, for the first six months. Further organisations that lobbies Napo Retired Members are information about joining can on behalf of civil service being invited to join the CSPA. be obtained from the CSPA as pensioners to maintain the This will enable Napo Retired value of civil service and Members to access a wide follows: related pensions. range of membership benefits and services including a Mike Duggan, General CSPA also campaigns on highly competitive annual Secretary, CSPA Head Office, behalf of all pensioners travel insurance scheme that Grosvenor House, 125 High through affiliations with the discounts pre-existing health Street, CROYDON, CR0 9XP Public Service Pensioners’ problems. CSPA membership Tel: 020 8688 8418 Council, the Later Life will also enable Napo Email: [email protected] Ambitions campaign and Retired Members to support Web: www.cspa.co.uk the National Pensioners’ the CSPA’s lobbying and Convention, on issues such campaigning activities. 33 YOU COULDN’T MAKE IT UP

Kafka or what? Brief encounters two days they would sought Napo’s advice have had volunteers! in 2017 and eventually The chaos created by Staff shortages in got a grievance hearing Shared Services failings Guildford have become It pays to tell Napo and the New Year gift in the NPS is reaching so acute that the NPS Shared Services of a finding mostly in new heights – or should has asked staff in the her favour, a regrading that be lows? Napo surrounding area to cockups are certainly keeping Napo reps and some back pay. is currently dealing supply cover. Staff in Of course, at the time with a case on behalf the Norwich office busy these days. Firstly there was the case of of writing, they are still of a member who has are being asked to waiting for this to be recently left the service volunteer to travel to a member who has been questioning their done – hopefully by the on ill health retirement. Guildford to work in time we go to press… SSCL took so long to the reporting centres pay for eight months process their retirement for two days in April because other POs, Hard times that they were on zero and a further two days who qualified at the pay by the time it took in June. This is a four- same time as them, Waste is certainly place. HR then argued hour journey each way. were being paid more. being taken seriously in that because they were If no volunteers come Shared Services told one NPS office where on no pay they weren’t forward they say they them that they could staff have been told entitled to notice! will direct staff – on not possibly work that since Sodexo has Napo, maintain that the basis of people out their correct pay. taken over the facilities they have a contractual living nearest the train It took eight months contract washing up entitlement to notice station! However, the of hard work by the liquid will no longer be which is to allow people only way to get from member and their provided in the staff to adjust to their Norwich to Guildford Napo rep to convince kitchens. Staff in the retirement income. A by train is to change them they could. They same office were told tribunal case has been in London (Stratford finally admitted that the last year that the NPS registered. then Waterloo) – 3hrs member was right, and will no longer provide 23 minutes. Maybe was entitled to back pay them with diaries or covering a number of pens at work because Circles of chaos they could split the difference and get years. the office (containing It is rumoured that staff clients to report at the huge filing cabinets in the SSCL have now buffet bar at Waterloo. Then there was the case full of files) is now so little confidence in of a member who has paperless! Staff are now the computers that The way management been questioning her providing their own they are doing manual is going about this pay grade since 2014 diaries to keep track overrides. Sometimes has understandably when she realised that of client appointments however they override alarmed staff. Napo is everyone else who had because they can’t the computer when it taking the matter up. transferred into the access electronic diaries has actually made a Ironically, if they called NPS to do the same from the interview correct calculation, thus it training and offered job were being paid rooms, which have no adding to the chaos. to put people up for at a higher grade. She computers in them ...

34 WORDSEARCH Free legal protection, whenever you need it.

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35 NAPSAC For those who don’t know about NAPSAC, we came to exist after a number of Probation Officers and John Hunt (of the Parole Board - later to become Lord Hunt who conquered Everest with Sherpa Tensing in 1953) decided at Napo’s AGM in 1976 to do a walk to raise funds for Edridge. Since then individuals from Probation and Cafcass those connected to them or those with tenuous links, have met twice yearly at various hostels to participate in walking, talking, shopping, eating and drinking and general good times. NAPSAC meets every May half term (so that children can attend) in one of the Lake District YHAs and in October in YHAs in NAPSAC’s next meet Derbyshire, Wales or Yorkshire (over 18s only). Many of those is at YHA Buttermere originals still participate and last year was no exception with the from Monday 28 May 40th celebratory gathering at Hawes; where regulars and people from the past all got together for a weekend of celebration walks (B/H) to Saturday 2 and fund raising. June 2018. NAPSAC is a wonderful opportunity for people to get together. You don`t have to be a hardened or experienced walker. The groups cater for all levels, even those who don`t want to walk at all but just be away from home and enjoy the British countryside. We stay in youth hostels and are provided with breakfast, packed lunches and a two course evening meal. If this sounds like something you would like to try please contact NAPSAC Chair Caroline Coggin (Bewley) at [email protected]/ [email protected] Tel. 077125-73600 / 01772 601168