Star Alliance Ambassadors Club 2nd Session Deutschschweiz
15th September 2016
16.09.2016 Airline sales part: Airline Catering
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PAGE 23 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product
United BusinessFirst
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United BusinessFirst
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Star Alliance member carrier’s inflight catering product
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Star Alliance member carrier’s inflight catering product
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PAGE 28 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product THAI – Service on demand
New – Business class service on demand on dedicated routes:
ZRH
FRA B777-300ER from/to ZRH PAR LON TYO
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PAGE 29 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product THAI – Service on demand
SAMRAB Create your own set from several Thai temptations SNACKING - On Thai Street Food Chicken satay
Rice noodle soup
DINE - Comfort Dining From roast beef, grilled salmon to Thai breakfast kao som gai sab. Or do you prefer smoked salmon caesar salad? And as a sweet finish Amaretto Mascarpone tartlet... Divine!
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PAGE 30 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product THAI – Service on demand
Have it your own way.
Anytime Anything
Enjoy!!!!
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PAGE 32 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Business Class TAP PORTUGAL – The Meals
Cuisine grounded in Portuguese tradition and prepared with fresh healthy ingredients Typical Portuguese cuisine reinterpreted by Chef Vítor Sobral in a contemporary, creative and sophisticated way. To start off the meal, the new amuse-bouche with toasted nuts and seeds. A selection of six new soups, a culinary icon of the long-haul in-flight service, served with delicious garnishes. Salad garnishes include a generous sampling of top quality products, including partridge “escabeche”, marinated shrimp, salted cod confit and wheat salad, among others. All accompanied by chutneys or vinaigrettes, specially designed to complement the selected garnishes.
Six new desserts and the traditional Port wine. Breakfast To wake up in style, the tap|executive breakfast includes a plate of cold cuts and various cheeses, fresh fruit, yoghurt and a bread basket. Selection of teas, coffees and juices. Snack Light meals composed of a selection of cold meats , fresh fruit and sweet dessert.
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PAGE 33 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Business Class TAP PORTUGAL – The Wines
It is important for us at TAP to discover wines that reflect the quality, richness and variety of Portuguese grapes. In order to reach a large number of producers, the company called on ViniPortugal to find out about the white, red and sparkling wines from the Wine Commission in each of the country’s regions.
Following an innovative on-board wine tasting, we were able to note the characteristics of each wine, determine what makes them more interesting at altitudes and identify those that will complement the in-flight meal.
TAP's new wine list is the result of careful selection by a panel of renowned Portuguese and Brazilian specialists.
Three Portuguese wines served on-board our aircraft were acclaimed by the American "Global Traveler" magazine as being among the best wines served by airlines across the world.
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PAGE 34 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Business Class TAP PORTUGAL – Special Meals
Code Special meal On European flights, Business Class special meals can be .AVML Hindu vegetarian meal requested BBML Baby’s meal BLML Meal without strong flavours and spices It is not possible to confirm special meals on European flights that stop overnight at certain airports. CHML Child’s meal
DBML Diabetic’s meal Requests for special meals should be made at least 24 hours before FPML Fruit meal flight departure. For flights leaving Luanda, KSML meals must be .GFML Gluten-free meal requested at least 72 hours before flight departure HNML Hindu meal
KSML Kosher meal LCML Low-calorie meal LFML Low-fat meal LSML Low-salt meal MOML Muslim meal NLML Lactose-free meal SFML Seafood meal Meal with special items not covered by any of the SPML (above codes (allergies by ingestion of food products VGML Vegetarian vegan meal VLML Egg-lacto vegetarian meal 16.09.2016
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PAGE 36 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product
SWISS Taste of Switzerland - The award-winning culinary concept
The Mercury-award-winning service concept pampers our guests with culinary specialities from different
regions of Switzerland.
− Features a different culinary region and local products in seasonal cycles of three months
− Menus created by some of the country’s most esteemed chefs and Restaurant Hiltl for meatless choice
− In SWISS First and Business on all SWISS long-haul flights from Switzerland
− Florian Trento from Hotel Peninsula on flights ex HKG, BKK, PVG and PEK
− Kiyomi Mikuni on flights ex NRT 16.09.2016
PAGE 37 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product
SWISS Traditions - Culinary concept in SWISS Business EU
As the airline of Switzerland, SWISS is committed to incorporating its home country’s culture into its inflight product to the greatest possible degree. – Reflects Switzerland’s culinary heritage and accent on popular national dishes – Includes a “surprise” factor in the creation and serving of meals associated with national traditions and celebrations – 4 traditional promotions will take place each year and will run for up to two weeks each, on selected flights to
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SWISS First comfort items
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SWISS Business comfort items
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PAGE 41 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Singapore Airlines – Facts and Figures about Catering
• 27.5 million dishes served in 2015 on Singapore Airlines & SilkAir network
• Around 2,200 different dishes planned every cycle (4 months)
• More than 2 million bottles of wine and champagne poured each year
• 1,000 different wines tasted every year
The SIA Catering vision:
• Ultimate in-flight food & beverage experience
• Balance between tradition and experience
• Deeper focus on healthy & wholesome dishes
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PAGE 42 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Singapore Airlines – The International Culinary Panel
• 8 leading chefs showcasing the best cuisine of the world
• 12 Michelin stars among the panel chefs
• 240 exclusive culinary creations designed every year
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PAGE 43 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Singapore Airlines – Book the cook
• Book your preferred dish 24 hours before your flight
• Available in Suites, First class, Business class and Premium Economy
• Over 250 unique dishes across 21 stations 18 exclusive dishes in Suites & Business class for flights departing from Zurich 8 exclusive dishes in Premium Economy for flights departing from Zurich
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PAGE 45 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Lufthansa Business Class- Culinary highlights on every route
New Restaurant service: The service provides personal flight attendants who are attentive to their guests throughout the flight – just as in a good restaurant.
• The delicious meals are served by hand on individually laid tables • Our meals suit passengers’ tastes that includes our most popular dishes and combinations of dishes from the Lufthansa menus • Menus on board change every two months and are seasonal • You can even check the menu before your flight here: http://www.lufthansa.com/ch/en/menu-card
*Catered by Lufthansa Sky Chefs
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PAGE 46 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Lufthansa First Class - Michelin-star-standard delicacies
A classic on First Class flights: Our caviar service – served as a separate course on day and evening flights.
Our Culinary Delights Menu: Created by top chefs with Michelin stars or Gault Millau toques create, with new chefs taking over every two months.
Award-winning wine programme:
That is given an inspirational touch by world champion sommelier Markus Del Monego.
Flexibility à la carte: On First Class flights you decide the time when you would like something to eat.
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Lufthansa Private Jet- Excellent cuisine – refined by your personal preferences
• We offer specially selected food and beverages chosen by our guests according to their own personal taste.
• As an additional option, passengers can even book individual catering as we want everything to be just the way they like it.
• Without any exception the food is catered by Lufthansa Sky Chefs.
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PAGE 49 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product Flow of food preparation
In-flight meals must not only be safe and delicious but also accurate in weight; therefore, Pre-cooking there are rules for even each ingredient's weight. We conduct solid pre-cooking under certain limitations.
Cooking
Cooking details are well planned so that foods are in the best condition when served to passengers. Ingredients are far better than those used in hotels. We cook selected seasonal ingredients with the best culinary uses.
BAKERY
Using two large ovens, we bake 4,500 loaves of bread each day, from standard baguettes to rolls with seasonal ingredients kneaded into the dough. Needless to say, the dough is made by us. We produce bread for two airports at the Narita Inflight Catering Factory.
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ANA Western-style C & F Class Menu/September – November 2016
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ANA Japanese-style C & F Class Menu/September – November 2016
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PAGE 53 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product
International Business Class When travelling in Air Canada's International Business Class cabin, expect a selection of inspired dishes, including innovative, sophisticated cuisine by celebrated Canadian Chef David Hawksworth.
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Taking Canadian Dining to New Heights Air Canada’s culinary partner, Chef Hawksworth, will create a selection of seasonal dining options including appetizers, main courses and desserts, complementing our current route-inspired dining on international flights.
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Wine To complement your dining experience, Ken Chase, a world-renowned oenologist, viticulturist and key collaborator for our wine program, chooses a selection of wines from some of the world's top vineyards for you to discover. Currently onboard:
Champagne Drappier, Carte d'Or Brut, Reims, France
Danie de Wet, Chardonnay Sur Lie, South Africa Tres Olmos Lias, Rueda, Spain Sir Passo, Sangiovese Di Toscana, Italy Silène des Peyrals, Organic Cabernet Sauvignon Merlot, France Gen 5, Old Vine Zinfandel, California Dow's Port, Portugal
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Express Option Our Express Meal option allows you to enjoy your appetizer, served with warm bread and butter, mixed greens, cheese, crackers and fruit, presented all at once, shortly after take-off.
Flexible Options
Want to spend a little more time working or sleeping, or just not hungry quite yet?
Our Flexible Meal option allows you to enjoy any of the featured main courses, served with warm bread and butter, mixed greens, cheese, crackers and fruit at any time later during the flight.
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PAGE 58 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product myAustrian long-haul - Business Class service
The Flying Restaurant
On board, the Flying Chefs refine sophisticated DO & CO Business Class menus. Even before take off you can talk to our flying Chef about your preferences.
Soups and antipasti served from the trolley
A choice of three main courses
Cheese and exotic fruit served from the trolley
A variety of desserts
On-board sommeliers
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PAGE 59 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product myAustrian long-haul - Business Class service
The Flying Restaurant
Depending on time of day we prepare you a delicious breakfast before landing, including fresh coffee, orange juice, fresh fruits , pastries fresh from the oven and a variety of egg dishes.
In the Viennese Coffee House above the clouds 10 of the most popular
Austrian coffee specialities, such as the “Einspänner” or the “Mélange” are freshly prepared.
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PAGE 60 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Star Alliance member carrier’s inflight catering product myAustrian Gourmet entertainment
In Business Class:
warm breakfast or several courses by DO&CO are served
On longer flights within Europe and medium haul flights, choice of special set menus.
Wide selection of beverages including fine Austrian wines, beers and spirits.
In Economy Class:
On flights within Europe a pastry, chocolate, a savoury snack or seasonal fruits are offered.
On longhaul flights : • welcome drink • Choice between two two-course set meals • Beverages including mineral water, wine, beers, coffee, tea and free spirits
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PAGE 61 Star Alliance Ambassadors Club 2nd Session Deutschschweiz 2016 Thank you very much for having been our guests today! See you soon again! ;-)
Team Star Alliance Switzerland
Confidential
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30 AUG16
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TF Sales
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