ULTIMATE UPTIME Featuring John Deere ForestSight™

A customizable support solution Available exclusively from your John Deere dealer Optimize your operation Ultimate Uptime — featuring John Deere ForestSight™ — is a customizable dealer-delivered support solution. This fl exible offering is designed to improve your profi tability by maximizing productivity and uptime while lowering operating costs.

Included with new Deere Your dealer may offer more Ultimate Uptime packages. forestry machines: Here are a few examples:

BASE PACKAGE PREMIUM PACKAGE ‡ PREMIUM PLUS PACKAGE‡

– Pre-delivery set-up and followup EVERYTHING IN THE BASE EVERYTHING IN THE BASE AND inspections PACKAGE, AND: PREMIUM PACKAGES, AND: – Three years of John Deere – Three-year powertrain extended – Three-year powertrain and ForestSight, including: warranty hydraulics warranty • JDLink™ Ultimate telematics – Initial maintenance services, – Major service intervals with • Machine-health prognostics tuning, calibration, and inspection inspection performed by a • Remote-diagnostics and performed by a factory-trained factory-trained technician -programming capability† technician – Your choice of customized – World-class parts availability – Customized customer support uptime services agreement – Comprehensive fl uid sampling Ultimate Uptime maximizes equipment availability

Ultimate Uptime’s standard features include the exclusive capabilities of John Deere ForestSight that tell you and your dealer what your machine needs to provide more uptime. But Ultimate Uptime doesn’t end there. After thoroughly understanding your needs, your dealer can suggest additional services and create a customized solution that optimizes your uptime based on the needs of your business.

Standard features and benefi ts of Ultimate Uptime: JDLink Ultimate telematics, Exclusive! Remote diagnostics and spec. They can also make suggestions John Deere ForestSight’s proprietary programming. John Deere ForestSight for optimizing machine performance machine-monitoring system, gives enables your dealer to read and reset based on JDLink data. you remote access to fl eet location, diagnostic codes, record machine- machine-health alerts, and preventative- performance data, and even update World-class parts availability. Your maintenance tracking. The dual-mode software without a trip to the jobsite. John Deere dealer fulfi lls your parts option provides satellite connectivity When a visit is required, the technician needs every day whether it’s over the in remote areas where cell coverage can often arrive with the right parts counter, delivered to the jobsite, or is spotty. already in hand. ordered online. If your dealer does not have a part in stock, John Deere regional Exclusive! Machine-health prognostics. Pre-delivery set-up and followup distribution centers can provide same- JDLink, fl uid-analysis, and machine- inspections. Before delivery, your day shipping* direct to the dealer or the inspection data is processed through dealer’s trained technicians will double- customer for timely delivery. John Deere John Deere ForestSight’s analytic check the machine to ensure it’s set parts availability is a signifi cant uptime software. If a problem is identifi ed, up to your specifi cations. At a followup advantage in the woods. you and your dealer receive alerts and visit, they’ll go over the entire machine recommendations via email to resolve again to ensure everything is still to it before it causes downtime.

Customize Ultimate Uptime to best fi t your operation: Filter kits. Your dealer can send you the Custom uptime solutions. Response- Maintenance cost planning. fi lters required for your fl eet when the time guarantees, operator training, and Ultimate Uptime solutions can be change intervals are approaching. Just on-site parts inventory — if you need it, fi nanced with your machine or through perform the changes when you receive your dealer can deliver it. revolving credit options. John Deere your kit. That’s easy maintenance Financial has a full menu of customized management. Comprehensive fl uid sampling. business solutions to meet all your Your dealer can also perform engine-, cash-fl ow needs. Wide array of extended warranties. hydraulic-, powertrain-, cooling-, We offer engine-only, powertrain, and fuel-system fl uid sampling. Customer support agreements. combined powertrain and hydraulics, These readings provide critical Whether it’s performing initial mainte- and full-machine extended coverage data for machine-health alerts and nance services or simply handling major plans. Extended warranties provide an recommendations. Your dealer can service intervals along with providing excellent way to protect your cash fl ow also send you fl uid-sampling kits regular fi lter kits, your dealer’s factory- while minimizing risk. on a regular basis if you choose trained technicians can handle scheduled to perform the sampling yourself. maintenance on your terms by performing the services, tuning, calibrations, and inspections you want, when you want them.

†Charges may apply if remote diagnostics are utilized, although this is signifi cantly less costly than a technician visit to the jobsite. ‡Premium and Premium Plus packages may not refl ect your dealer’s specifi c services. Beyond the Base Package, all Ultimate Uptime solutions can be customized to your needs. Ask your dealer for details. *Same-day shipping is dependent on time of order placement and carrier availability. An example of how Ultimate Uptime signifi cantly decreases downtime

1 Dealer receives “high engine oil soot load alert” from JOHN DEERE FORESTSIGHT™.

2 Dealer assumes excessive idling (a common cause of high soot loads) is the culprit, but the JDLINK website shows the machine actively working.

3 Dealer contacts the customer, establishes REMOTE DIAGNOSTICS connection, and views the engine misfi re reading.

4 DEALER matches misfi re symptom “JDLink is just catching on and everybody wants it. We order with a service bulletin that identifi es every piece of forestry equipment with the satellite option. the problem and requires a software Cell service in Canada is very limited, and most of our forests update — dealer deploys an Elec- are located three or four hours away from cities. The satellite tronic Control Unit (ECU) payload via service works great, just unbelievable. And it’s good for our REMOTE PROGRAMMING to update service departments, too, because they can monitor what’s software and resolve the problem. going on and let the customer know they have a problem, and that saves downtime.”

RESULTS: Dealer prevents downtime by correctly diagnosing – Reid Zimmerling, Brandt Tractor, Edmonton, Alberta and repairing the problem remotely.

See your John Deere dealer and discuss the Ultimate Uptime solution that’s best for your business.

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