Wiveliscombe Local Community Plan 2017/18 Local Community Plan 2017/18 2

Our Vision and Mission

Our Vision is to make Devon and a ‘safer place to live, work and visit.’

Our mission is to act to protect and save – to prevent emergencies, create safer communities and respond, when required, in order to save life.

Our Priorities

We have three key priorities. We use these priorities to guide how we use our diminishing resources and assess the importance of new work.

 public safety

 staff safety  effectiveness and efficiency Our Behaviour and Values

Our core values and associated behavioural framework have been agreed following discussions with employees. We work hard to ensure that these important principles

underpin everything we do and the way we operate. To see 1 the full behavioural framework, click here.

1. http://www.dsfire.gov.uk/AboutUs/WhatWeDo/CoreValues

=2&T1ID=10&T2ID=12 www.dsfire.gov.uk V2.0 Published 22 July 2017

Wiveliscombe Local Community Plan 2017/18 3

Overview

The fire station houses a Light Rescue Pump, as Below is the Officer in charge of this station. well as a Command Support Unit which provides

support to larger incidents across the wider Fire and Rescue Service area.

The Watch Manager has overall responsibility for the station. The station is staffed by 11 on call (retained) personnel on full or part cover, consisting of a Watch Manager, two Crew Managers and eight firefighters. In addition to response activities personnel undertake a range of Community Safety activities that are primarily

aimed at preventing fires and other emergencies Watch Manager Priest - On This plan presents the risks in your area and through education, advice and other activities. call the actions that Devon & Somerset Fire &

Rescue Service (DSFRS) will take to make the The station area is home to a range of risks

community safer. Our actions are a mix of including major ‘A’ roads into and out of the activities based on prevention (community), town, and some light industrial/commercial. The protection (business) and emergency town has a small shopping area, which is response, all undertaken by the people that are surrounded by a predominately rural landscape best suited for each activity. with open farmland. Wiveliscombe is part of the Tourism industry being on the edge of the Wiveliscombe Fire Station is crewed by staff Brendon Hills. The local Authority areas served operating the retained duty system which means To discuss the content of this plan with a are Somerset County, Deane and West personnel are on call to respond to the station at member of the fire service, please use the Somerset Council and the following Parishes; contact details below: any time. The fire station is located on North Street Ashbrittle, , Brompton in Wiveliscombe. Crews provide an emergency Ralph, , Clatworthy, , Huish Name: Somerset West Group Admin Office response for the town of Wiveliscombe and other Champflower, Milverton, and Tel: 01823 365352 parts of the and West Somerset Email: [email protected] Wiveliscombe itself. Outside of the town, the Council areas, along with ten Parish Councils. It response area also covers an extensive area of covers an area of approximately 154.56 square For more information please visit open farmland, fields and woodland areas, which www.dsfire.gov.uk/yoursafety kilometres and a population of 7,631. themselves can cause significant risks. www.dsfire.gov.uk V2.0 Published 22 July 2017 Wiveliscombe Local Community Plan 2017/18 4

The map opposite shows an estimate of how long the fire engine will take to reach residents in Wiveliscombe from the time they make the call. It will naturally take us longer to get places further away from the station.

Residents of Wiveliscombe should take the following precautions to help keep them safe from fire:

 Fit a working smoke alarm  Take care when cooking and never leave cooking food unattended  Plan and practise your escape route  Make a bedtime check  Don't overload your electrics  Put cigarettes right out  Use candles carefully  Have your chimney swept regularly

www.dsfire.gov.uk V2.0 Published 22 July 2017 Wiveliscombe Local Community Plan 2017/18 5

Risk To understand how we can best use our public resources we analyse community risk and identify who would benefit most from our services. This assures that we also remain as cost effective as possible and continue to provide value for money. To help us with our risk analysis we utilise a database (Experian MOSAIC) that assists with identifying where those most at risk are likely to be situated. The following table displays the percentage of households in each of

the MOSAIC groups within Wiveliscombe station ground compared against the profile for Devon & Somerset.

Key to Mosaic Groups Descriptions Well-off owners in rural locations enjoying the A Country Living benefits of country life Established families in large detached homes living B Prestige Positions upmarket lifestyles High status city dwellers living in central locations C City Prosperity and pursuing careers with high rewards Thriving families who are busy bringing up children D Domestic Success and following careers Mature suburban owners living settled lives in mid- E Suburban Stability range housing Elderly people with assets who are enjoying a F Senior Security comfortable retirement Householders living in inexpensive homes in village G Rural Reality communities Younger households settling down in housing priced H Aspiring Homemakers within their means Residents of settled urban communities with a strong I Urban Cohesion sense of identity Educated young people privately renting in urban J Rental Hubs neighbourhoods Mature homeowners of value homes enjoying stable K Modest Traditions lifestyles Single people privately renting low cost homes for the L Transient Renters short term Families with limited resources who have to budget to M Family Basics make ends meet Elderly people reliant on support to meet financial or N Vintage Value practical needs Urban renters of social housing facing an array of O Municipal Challenge challenges www.dsfire.gov.uk V2.0 Published 22 July 2017

Wiveliscombe Local Community Plan 2017/18 6

Public Safety Our prevention activities are those we undertake to try and stop an emergency happening in the first place. These are targeted based on our community risk profiles, operational experience and local intelligence provided by partners and members of the public. Our protection activities are those we undertake to ensure people are protected from fire in public buildings and those we work in and visit. A range of activities will be undertaken to reduce the risk in this local area as outlined below. If you are interested in any of the activities in this plan and wish to discuss this with a member of the fire service, please get in touch using the contact details at the start of the document.

Community Community Community use of Cadet Schemes Safety Compliance Event Action Day Service Premises Campaign

Early Learning Children and Court Deliberate Fire Fire Safety (ELFS) Compliance Visit Young People Attendances Reduction Activities Box - Collection/ Activity Delivery

Fire Safety Home Fire Safety Fire Investigation Fire Safety Audit Hot Strike Check Check

Presentation to Learn to Live / Groups / Job Centre Plus Junior Life Skills Media Activity Contract for Life Community Engagement

RTC Reduction & Special Event Fire Road Safety Rural Safety Schools Talks Station Visit Safety Check Advice

Youth Engagement Unwanted Call Support Local (inc Duke of Reduction Campaign Edinburgh / Scouts / (Domestic) Soccer safe)

www.dsfire.gov.uk V2.0 Published 22 July 2017 Wiveliscombe Local Community Plan 2017/18 7

Effectiveness and Efficiency

A key part of being an effective and efficient organisation is to understand performance. The activity information for this local community area is shown in the tables below.

Incidents attended (within station area) Five Year 2011/12 2012/13 2013/14 2014/15 2015/16 Station - 72 Wiveliscombe Average

All Fires 14 22 22 16 25 20 Fires where people live (primary) 1 6 2 3 2 3 Fires where people work and visit (primary) 4 4 6 6 4 5

Fires - outdoor and refuse fires (secondary) 1 2 7 4 5 4 Chimney Fires 8 10 7 3 14 8 All False Alarms 13 18 11 6 6 11 False Alarms - Automatic Fire Alarms 7 13 8 3 5 7 3 False Alarms - Good Intent 6 5 1 3 1 False Alarms - Malicious attended 0 0 2 0 0 0 All Special Service Calls 12 14 14 11 6 11 Co-Responding 0 0 0 0 0 0

Road Traffic Collisions 0 6 6 5 3 4 Flooding & Water Rescues 2 4 0 0 1 1 Other Special Service calls 10 4 8 6 2 6 All Incidents 39 54 47 33 37 42

Station Availability In the 12 months from April 2015 to March 2016 the station was able to

crew the following appliances % Hours Hours Unavailable Availability Fire Engine 1 Retained 61 99.3%

www.dsfire.gov.uk V2.0 Published 22 July 2017 Wiveliscombe Local Community Plan 2017/18 8

Station Response Activity: 5 year Table A: Station - 72 Wiveliscombe 2011/12 2012/13 2013/14 2014/15 2015/16 Table A shows the number of times average the local fire station was called out

Total Turnouts 73 71 69 53 64 66 (which may or may not have resulted Turnouts to incidents on Station Ground 44 52 51 34 42 45 in attending an incident). It also % of Turnouts to Incidents on Station Ground 60.3% 73.2% 73.9% 64.2% 65.6% 67.6% shows the number percentage of calls on and off the station ground. % of Turnouts to incidents not on Station Ground 39.7% 26.8% 26.1% 35.8% 34.4% 32.4%

Table B shows the number of fire 5 year Table B: Station - 72 Wiveliscombe 2011/12 2012/13 2013/14 2014/15 2015/16 incidents, deaths and injuries where average people live and where people work Fire Deaths where people live 0 0 0 0 0 0 and visit. Fire Injuries where people live 1 0 1 0 0 0 The graphs below demonstrate the Fire Incidents where people live 1 6 2 3 2 3 peak demand on the station in terms

Fire Deaths where people work & visit 0 0 0 0 0 0 of time of the day and month of the Fire Injuries where people work & visit 0 0 0 1 2 1 year. Fire Incidents where people work & visit 4 4 6 6 4 5

Station Demand 2011/12 - 2015/16 (Hour of day) Station Demand 2011/12 - 2015/16 (Month of the year)

*Incidents in station area, not including false alarms or co-responding *Incidents in station area, not including false alarms or co-responding

8 9

7 8 6 7 5 6 5 4 4 3 3 2 2 1

AnnualNumber ofIncidents 1 AnnualNumber ofIncidents 0 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Hour of Day Month of Year 5 yr Average - Stn 72 2015/16 - Stn 72 5 yr Average - Stn 72 2015/16 - Stn 72

www.dsfire.gov.uk V2.0 Published 22 July 2017

50

40 50 30 Number of 40 Incidents 20 30 5 yr AverageNumber of 10 Incidents 20 5 yr Average 0 10 4 5 6 7 8 9 10 11 12 1 2 3 Month of the year 0 4 5 6 7 8 9 10 11 12 1 2 3 Month of the year