Cash transactions can slow down a bus

This chart shows cash transactions take much longer than SmarTrip® payments. SmarTrip® taps take 2-4 seconds per passenger, while cash fare payments and loading a SmarTrip® card can take 10-20 seconds per passenger. al Time it takes to board and pay fare October 2016 data 35%

30%

25%

20%

15% Frequency

10%

5%

0% 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Seconds

Cash Fare Cash load SmarTrip Tap

• Slow cash transactions cause delays for all customers, decrease effi ciency and increase Metro’s operating costs. • Research at Metro shows the speed of bus service impacts ridership. Making bus service faster has the potential to increase ridership. • Research shows that up to 25% of the time a bus is in service is spent at bus stops while passengers board the bus and pay their fares. • While 88% of Metro riders use SmarTrip cards, 12% of Metrobus riders use cash and account for 25% of boarding time. Eligible Routes to go Cash-Free

Eligible routes for the Cash-Free Program are MetroExtra, , and equivalent limited-stop routes, including any future limited-stop routes. •Most eligible routes have local routes serving many of the same stops. These local routes provide a convenient option for people who need to load money on their SmarTrip® card or pay cash. • Routes have locations available nearby to buy or reload a SmarTrip® card. These include rail stations, retail locations and commuter stores. Refer to the SmarTrip® Sales Location boards. • Route 79 MetroExtra is the first route to go cash-free as part of a six-month pilot. Results of the pilot are currently being analyzed. In November 2018, Metro’s Board of Directors will decide on making Route 79 MetroExtra permanently cash-free.

There are currently 13 eligible routes:

16Y Columbia Pike – Farragut Square Line J4 College Park – Bethesda Limited 37 Wisconsin Avenue Limited K9 New Hampshire Ave. – Limited 39 Pennsylvania Avenue Limited S9 16th Street Limited 59 14th Street Limited X9 Benning Road – H St Limited 79 Georgia Avenue Limited REX A9 Martin Luther King Jr. Avenue Limited Metroway Line G9 Rhode Island Avenue Limited

An equity analysis and Metro’s Board of Directors’ approval would be required before any route could be made permanently cash-free. SmarTrip® Sales Locations DISTRICT OF COLUMBIA

Alternative Options Retail Location Address WMATA Retail CVS 1199 Vermont Ave NW PRINCE GEORGE'S COUNTY Locations for Cash Customers CVS 2350 Washington Place NE, Suite 101 Route G9 in Washington, D.C., MetroExtra Maryland and

# CVS " Giant Food r Metro Sales Office ^^ Other The decision to go cash-free on RHODE ISLAND AVE-BRENTWOOD 4 Transit Store # Metrorail Stations

Route G9 any of the limited-stop routes Blue Line Blue and Silver Lines Blue and Yellow Lines will take into consideration SHAW-HOWARD UNIV Green and Yellow Lines Orange Line the available alternatives for Orange, Blue, and Silver Lines Orange and Silver Lines # purchasing or adding value to Red Line Silver Line ® SmarTrip cards along the route: MCPHERSON SQUARE Green and Yellow Lines

• Fare machines at Metrorail I 0 0.25 0.5 1 stations Miles • Retail locations (CVS, Giant, Retail Location Address WMATA Retail Walmart, etc.) CVS 717 14th St NW Locations CVS 845 Bladensburg Rd NE Route X9 MetroExtra • Commuter stores, including PRINCE GEORGE'S Mobile Commuter Store COUNTY

# • Metro Sales Office at Metro CVS " Giant Food r Metro Sales Office Center ^^ Other Transit Store # 4 GALLERY PL-CHINATOWN # MINNESOTA AVE Metrorail Stations # Route X9 Blue Line • Local bus routes METRO CENTER UNION STATION Blue and Silver Lines Blue and Yellow Lines Green line • Online at wmata.com Green and Yellow Lines CAPITOL HEIGHTS Orange Line Orange, Blue, and Silver Lines Orange and Silver Lines Red Line Silver Line Yellow Line Green and Yellow Lines I

00.25 0.5 1 Miles SmarTrip® Sales Locations DISTRICT OF COLUMBIA

FARRAGUT NORTH # FRIENDSHIP HEIGHTS # WMATA Retail Retail Location Address WMATA Retail # ^ # METRO CENTER Locations CVS 6 Dupont Circle Locations FARRAGUT WEST CVS 2000 M St NW # # # Route 39 MetroExtra CVS 1275 Pennsylvania Ave NW Route 37 FEDERAL TRIANGLE ARCHIVES-NAVY MEM'L-PENN QUARTER Route A9 MetroExtra # TENLEYTOWN-AU CVS 4555 Wisconsin Ave NW MetroExtra CAPITOL SOUTH CVS 435 8th St NW L'ENFANT PLAZA CVS 1025 Connecticut Ave NW # EASTERN MARKET CVS 2000 Pennsylvania Ave NW FEDERAL CENTER SW POTOMAC AVE CVS 5335 Wisconsin Ave NW WATERFRON#T Giant Food 3336 Wisconsin Ave. NW. # # CVS # CVS GW Bookstore 800 21st Street N.W. NAVY YARD-BALLPARK " Giant Food " " Giant Food r Metro Sales Office r Metro Sales Office RPeEtaNiTl LAoGcaOtiNon Address ^ Other ^ Other Transit Store CVS 661 Pennsylvania Ave SE 4 Transit Store Metrorail Stations 4 CVS 2125 E St NW Metrorail Stations ANACOSTIA ROUTE CVS 1275 Pennsylvania Ave NW Route 37 39 CVS 435 8th St NW A9 Blue Line CRYSTAL CITY CVS 1025 Connecticut Ave NW Blue Line Blue and Silver Lines CVS 2000 Pennsylvania Ave NW Blue and Silver Lines Blue and Yellow Lines ARLINGTON Blue and Yellow Lines Green line GW Bookstore 800 21st Street N.W. NAYLOR ROAD NAYLOR ROAD Green line Green and Yellow Lines CVS 717 14th St NW Green and Yellow Lines Orange Line Orange Line CVS 1100 4th St SW Orange, Blue, and Silver Orange, Blue, and Silver Lines CVS 1100 New Jersey Ave SE Lines Orange and Silver Lines Orange and Silver Lines DUPONT CIRCLE Red Line Red Line # Silver Line Silver Line Yellow Line # Yellow Line Green and Yellow Lines FARRAGUT NORTH Green and Yellow Lines PRINCE GEORGE'S # COUNTY MCPHERSON SQUARE ^ # METRO CENTER FARRAGUT WEST ALEXANDRIA I ARLINGTON # # I FEDERAL TRIANGLE 0 0.25 0.5 1 0 0.25 0.5 1 Miles ARCHIVES-NAVY MEM'L-PENN QUARTER Miles

SILVER SPRING " Retail Location Address WMATA Retail MONTGCVOS MERY 110 Carroll St NW CVS 1117 10TH ST, UNIT C-1 Locations COUNTY CVS 1275 Pennsylvania Ave NW Route 59 MetroExtra Giant Food 1280 East West Hwy Route 79 MetroExtra Giant Food 1345 Park Rd NW Route S9 MetroExtra # CVS 1418 P St NW CVS 1637 P St NW # TAKOMA CVS 1900 7th St NW CVS 2129 14 St NW PRINCE GEORGE'S CVS 3031 14th St NW ^ El Salvador del Mundo DistribuidoraCO31U08N MTt PYleasant St. NW Lamont Cleaners 3173 Mt. Pleasant # CVS CVS 3642 Georgia Ave " Giant Food r Metro Sales Office # CVS 435 8th St NW ^ Other CVS 5227 Georgia Ave NW 4 Transit Store Walmart 5929 Georgia Ave NW Metrorail Stations

CVS 6514 Georgia Ave NW 59 CVS 717 14th St NW 79 GEORGIA AVE-PETWORTH CVS 845 Bladensburg Rd NE S9 Blue Line # Blue and Silver Lines Blue and Yellow Lines ^ " Green line COLUMBIA HEIGHTS ^ # Green and Yellow Lines Orange Line Orange, Blue, and Silver Lines Orange and Silver Lines U ST/AFRICAN-AMER CIVIL WAR MEMORIAL/CARDOZO # Red Line # Silver Line SHAW-HOWARD UNIV Yellow Line # # Green and Yellow Lines MT VERNON SQ/7TH ST-CONVENTION CENTER FARRAGUT NORTH # # # METRO CENTER FARRAGUT WEST I FEDERAL# TRIA#NGLE

SMITHSONIAN 0 0.375 0.75 1.5 Miles SmarTrip® Sales Locations MARYLAND AND VIRGINIA

Retail Location Address WMATA Retail PENTAGON CITY WMATA Retail CVS 7939 New Hampshire Ave Giant Food 1280 East West Hwy Locations Locations Giant Food 8750 Arliss St Route J4 MetroExtra CRYSTAL CITY Metroway Takoma Langley Store 7900 New Hampshire Ave Route K9 MetroExtra 4 CVS 10113 New Hampshire Ave Zodiac 7986 New Hampshire Ave MONTGOMERY RONALD REAGAN WASHINGTON NATIONAL AIRPORT COUNTY # ARLINGTON

# CVS # CVS Giant Food " " Giant Food r Metro Sales Office " r Metro Sales Office ^ Other ^ Other Transit Store 4 Transit Store " Metrorail Stations 4 SILVER SPRING Metrorail Stations ^# J4 4 PRINCE GEORGE'S Metroway K9 Blue Line COUNTY Blue Line BETHESDA COLLEGE PARK-U OF MD Blue and Silver Lines Blue and Silver Lines Blue and Yellow Lines Blue and Yellow Lines Green line Green line Green and Yellow Lines " Green and Yellow Lines Orange Line Orange Line Orange, Blue, and Silver Orange, Blue, and Silver Lines Lines Orange and Silver Lines Orange and Silver Lines Red Line Red Line FORT TOTTEN Silver Line ALEXANDRIA Silver Line Yellow Line Yellow Line Green and Yellow Lines Green and Yellow Lines I Retail Location Address I BRADDOCK ROAD Crystal City Commuter Store 251 18th St. South Suite 1638 0 0.5 1 2 Giant Food 621 East Glebe Road Miles 0 0.25 0.5 1 Miles

WMATA Retail Retail Location Address ALEXANDRIA WMATA Retail KING ST-OLD TOWN # Locations CVS 8628 Richmond Hwy Locations FARRAGUT NORTH## CVS 3117 Lockheed Boulevard # Route 16Y Giant Food 6800 Richmond Hwy EISENHOWER AVE REX ^ ## MetroExtra # FARRAGUT WEST HUNTINGTON # # 4 "

# CVS # CVS 4 " Giant Food " Giant Food r Metro Sales Office r Metro Sales Office ^ Other # ^ Other 4 Transit Store 4 Transit Store Metrorail Stations Metrorail Stations

Route 16Y FAIRFAX REX Blue Line COUNTY Blue Line Blue and Silver Lines Blue and Silver Lines Retail Location Address Blue and Yellow Lines Blue and Yellow Lines ARLINGTON CVS 1025 Connecticut Ave NW Green line Green line Green and Yellow Lines Green and Yellow Lines CVS 1100 Wilson Blvd Orange Line Orange Line CVS 1101 Connecticut Ave NW Orange, Blue, and Silver Orange, Blue, and Silver Commuter Direct 1501 WilPsoEnN BTlAvdG UOnNit 1101 Lines Lines Orange and Silver Lines # Orange and Silver Lines CVS 1901 Pennsylvania Ave NW Red Line Red Line CVS 1990 K St NW Silver Line Silver Line CVS 2000 M St NW Yellow Line Yellow Line CVS 2000 Pennsylvania Ave NW Green and Yellow Lines Green and Yellow Lines # PENTAGON CITY CVS 2125 E St NW CVS 2550 Virginia Ave NW PRINCE GEORGE'S CVS 2601 ColumbiaC TRuYrnSpTiAkLe CITY COUNTY CVS 5017 Columbia Pike I I # CVS 717 14th St NW GW Bookstore 800 21st Street N.W. 0 0.25 0.5 1 0 0.5 1 2 Miles Miles