Are you experiencing issues viewing the AIUM’s site?

Recently, many Internet browsers have been updated for enhanced security. If you are running an older version of a browser, you may have issues viewing the secure sections of the AIUM’s site. If you are able to view www.aium.org but are unable to view the “my account,” “renew,” or “login” pages for membership or accreditation, you may have an outdated browser that is no longer supported. If you use a non-updated browser to surf the web, you might be exposing your computer to additional threats.

Which browser and browser version are you using?

If you’re not sure which browser you are using, match the icon you click on to access the Internet with one of the images below. Then follow the instructions to determine which version of the browser you are using.

To determine which version of you are using:

In the Internet Explorer window:  Click on “Help” in the Menu Bar at the top  Choose “About Internet Explorer”

To determine which version of you are using:

 Click the menu button , click help and select About Firefox. On the menu bar, click the Firefox menu and select About Firefox. The About Firefox window will appear. The version number is listed underneath the Firefox name.

To determine which version of you are using:

Type about:version in the .

Or click the wrench then click “About google chrome”

I am running an old / outdated version of a browser; now what?

There are many benefits of upgrading to a newer version of your --- better compatibility, improved speed, and tabbed browsing, to name a few. The web has changed significantly over the past 10 years, and updated browsers have evolved to adapt to new web technologies.

To update or install Internet Explorer, go to: http://www.microsoft.com/en‐us/download/internet‐explorer.aspx

To troubleshoot Internet Explorer, go to: http://support2.microsoft.com/kb/813444

To update or install Firefox, go to: ://www.mozilla.org/en‐US/firefox/new/

To troubleshoot Firefox, go to: https://support.mozilla.org/en‐US/kb/enable‐ssl‐fix‐cannot‐connect‐securely‐error

To update or install Google Chrome, go to: https://www.google.com/chrome/

To troubleshoot Google Chrome, go to: https://support.google.com/chrome/answer/4454607?hl=en

To update or install , go to: http://support.apple.com/downloads/#safari

To troubleshoot Safari, go to: http://support.apple.com/kb/ht2573