Monthly Performance Report
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Monthly Performance Report September 2015 Total Transactions: FY 2013-14 : 5,87,221 FY 2014-15 : 6,07,241 FY 2015-16 : 3,86,539 (Till the review month) eDistrict Kerala Kerala State IT Mission, Vellayambalam Thiruvananthapuram Kannur - e-District Monthly Performance Report for September 2015 Table of Contents EXECUTIVE SUMMARY .............................................................................................................................................. 3 1. OVERALL DISTRICT PERFORMANCE FOR THE MONTH ................................................................................ 4 1.1. e-District Ranking Matrix ....................................................................................................................... 4 1.1.1. e-District Performance – Service Reach .................................................................................. 5 1.1.2. e-District Performance – Service Quality ................................................................................. 6 1.1.3. e-District Performance – Approval Quantity ........................................................................... 7 1.2. Akshaya Performance in the District – Application Quantity ..................................................... 8 1.3. Health of e-District support infrastructure ......................................................................................... 9 2. TALUK LEVEL PERFORMANCE IN THE DISTRICT FOR THE MONTH ........................................................... 10 2.1. Taluk Office Performance ................................................................................................................... 10 2.2. Taluk Level Performance of Village Offices ................................................................................... 10 2.2.1. Iritty Taluk ........................................................................................................................................ 11 2.2.2. Kannur Taluk .................................................................................................................................. 12 2.2.3. Thalasseri Taluk ............................................................................................................................. 13 2.2.4. Thaliparambu Taluk ..................................................................................................................... 14 3. AWARDS & RECOGNITION ............................................................................................................................ 15 3.1. Top performers in the State for the month ...................................................................................... 15 2 | P a g e Kannur - e-District Monthly Performance Report for September 2015 EXECUTIVE SUMMARY Overall, Kannur ranks 1st in terms of e-District performance in September '15 Around 22 in 1000 population have received services under e-District in Kannur during the month, which places the district at 1st position in terms of Service Reach and higher by 3.83 from September 2014 About 88% of the applications were approved within the SLA, which places Kannur at 4th position in terms of Service Quality Kannur is at 3rd position in terms of Approval Quantity for the review month at 56,366 with approval rate of 85.92% Transactions-wise 65,602 applications have been submitted through e-District during the month which places the district at 3rd position for Application Quantity There is more than 1.3% decrease in approvals in September ’15 quantity-wise as compared to September '14 There is about 20% rise in approval performance during September 2015 as compared to performance during September 2014. Kannur is at 6th position in terms of Least Return % during the month at 5.66%. A detailed Performance Assessment is provided in the subsequent sections. Note: The statistics has been compiled based on the actual transactions data for the review month generated as on the 1st of the following month. 3 | P a g e Kannur - e-District Monthly Performance Report for September 2015 1. OVERALL DISTRICT PERFORMANCE FOR THE MONTH e-District performance parameters including Reach, Quantity and Quality of transactions recorded during the month in e-District across various project locations within the district has been presented in this section so as to aid stakeholders in the analysis of the overall district performance, in comparison to other districts. 1.1. e-District Ranking Matrix The e-District ranking matrix provides the overall ranking of the districts for the month based on three performance parameters, viz. Reach, Quantity & Quality. Reach is the primary measure on which the districts are ranked, while quantity and quality of transactions are factors dependent on the same. Generally, any district which achieves high Reach in terms of service penetration through e-District consistently with more than 80% service level achievement is considered to be performing well, and 90% or more service level achievement September be considered as excellent performance. Based on the ranking for each of these parameters, the districts are classified into three broad categories, the best performing districts, the average performing districts, and those that need improvement. The best performing districts marked in Green are expected to strive to maintain their position, whereas the average performing ones marked in Orange as well as the lagging districts marked in Red are expected to take appropriate measures to move up to the ‘top four’ league. The ranking matrix for the month of September ‘15 is provided below: Rank District Reach Quantity Quality 1 KNR 1 3 4 2 PKD 2 2 11 3 WYD 3 13 2 4 KSD 4 10 13 5 MLP 5 1 6 6 ALP 6 6 8 7 IDK 7 12 10 8 EKM 8 4 1 9 KOZ 9 5 7 10 PTA 10 14 14 11 KLM 11 8 3 12 KTM 12 11 5 13 TSR 13 7 9 14 TVM 14 9 12 Best performing Average performing Needs improvement 4 | P a g e Kannur - e-District Monthly Performance Report for September 2015 1.1.1. e-District Performance – Service Reach Service Reach based on applications approved in the State The district-wise breakup of the no. of people served in terms of applications approved; per Service uptake based on applications approved in Sep- 21.82 22.32 15 thousand of the district 19.30 19.76 17.57 16.49 population for the month is 15.40 14.91 13.60 13.23 examined here. 12.70 11.17 10.75 8.36 For e.g. If there are 1 lakh people in a district and if the no. of applications approved for the month is 2000, then the no. of people served per thousand shall be (2000/1lakh)*1000 = 20. Higher the no. of people served, better Figure 1: Service uptake based on population district-wise during the review month the performance. Trend in Service Reach (Approval) in Kannur This shows the trend in Service FY14-15 Reach based on approvals for Service uptake based on approvals in KNR 37.88 FY15-16 the district compared to the last Financial Year 14-15. 25.32 24.11 22.32 24.35 21.13 19.68 15.67 The district holds the 1st position 19.56 19.80 9.22 17.42 18.49 16.17 in terms of service uptake 14.01 13.77 14.26 based on approvals in 7.53 September 2015, and higher than the performance in September 2014. Figure 2: Break-up of No. of population served (per thousand) - Kannur 5 | P a g e Kannur - e-District Monthly Performance Report for September 2015 1.1.2. e-District Performance – Service Quality District-wise SLA Benchmark based on processing in the State The State best for SLA compliance during District-wise SLA Benchmark based on transactions for September 2015 is 91.23% Sep-15 recorded in Eranakulam, the State average being 86.31%. 91.32% 89.76% 89.64% 88.53% 88.33% 87.05% 86.80% 85.85% 85.33% 84.50% 83.79% 83.74% 82.75% 80.88% Figure 3: District-wise SLA achievement – September 2015 District SLA performance for Kannur Kannur holds the 4th position in terms of SLA compliance as 88.53% of certificates had been processed within the SLA in September 2015. SLA Compliance, 58,077 88.53% Received , 65,602 District performance Figure 4: No. of certificates approved within SLA– September 2015 6 | P a g e Kannur - e-District Monthly Performance Report for September 2015 1.1.3. e-District Performance – Approval Quantity District-wise application approvals so far in FY15-16 rd Kannur is at 3 place based District-wise approvals so far in FY15-16 till Sep-15 on the total no. of 401,488 certificates approved so for 374,238 339,276 323,260 in FY 2015-16. 265,987 250,679 216,188 189,288 186,914 176,983 121,104 113,797 106,177 82,820 Figure 5: District-wise approvals so far during FY 2015 -2016 District-wise application approvals in the month Kannur holds the 3rd position based on total no. of approvals during District-wise approvals for Sep-15 72,250 September 2015. 61,345 56,366 48,909 42,007 34,984 33,436 33,385 27,665 25,142 22,115 17,054 16,134 15,819 Figure 6: District-wise approvals – September 2015 Approval trend in Kannur in FY15-16 There is more than 1.37% rise Approval % trend in KNR FY14-15 FY15-16 in approval performance 92.75% 90.70% 89.67% during September 2015 as 87.02% 85.92% 87.64% 85.42% compared to performance 84.73% 84.80% 88.92% 86.90% during September 2014. 84.47% 84.55% 84.64% 84.46% 81.29% 82.74% 82.58% Figure 7: Month-wise approvals - Kannur Month-on-Month approval performance for Kannur It September be noted that there is more than 20% rise in approvals 20.68% 56,366 46,708 quantity wise based on the applications received, compared to the last year during September 2014. Sep-14 Sep-15 Figure 8: Kannur District performance-