Product Guide SYSTEMS AND RESOURCE MANAGEMENT www..com

Novell® ZENworks® 7.2 Management

Making Your Linux* Resources More Automated, Intelligent and Efficient Novell ZENworks 7.2 Linux Management

Table of Contents: 2 . . . . . Automate Linux Management from a Central Location

2 . . . . . Help Linux Administrators Work Smarter with Policy-Driven Automation

3 . . . . . Gain Centralized Control of Linux Servers and Workstations

4 . . . . . Enjoy Comprehensive Management from the Desktop to the Data Center

5 . . . . . Centralize Control of Your Linux Systems

6 . . . . . Cut Costs and Boost Productivity

7 . . . . . Keep Your Enterprise Secure

8 . . . . . Maintain Freedom to Choose

9 . . . . . Get Linux Support When and How You Need It

10 . . . . . Discover Enterprise Linux Management from the Leader in Linux

p. 1 Automate Linux Management from a Central Location

Novell ZENworks Linux Ask any IT professional why Linux* has Help Linux Administrators Management provides achieved such rapid acceptance in enterprise Work Smarter with market-leading change environments. They’ll likely explain how Policy-Driven Automation and configuration the greater efficiency, choice and value management tools. of Linux are opening new possibilities for Novell ZENworks Linux Management is the These tools allow you their businesses. only Linux management solution that uses to consolidate ongoing Policy-Driven Automation to deploy, manage resource management But managing enterprise Linux environments and maintain Linux resources. From a central, tasks and reduce Linux also presents its own set of unique chal- intuitive Web console, you simply define workstation and lenges. How do you keep up with the short business processes and policies once and management costs. development cycles and important updates then automatically apply them to Linux work- that often characterize open source ? stations and servers across your enterprise. How can you automate and unify the deploy- This powerful solution makes it easy to create ment and management of all your Linux custom policies to control Linux systems resources—especially in the face of rapid throughout their lifecycles, including device Linux adoption? And where can you find an configuration and lockdown, imaging, intelligent, enterprise-ready Linux manage- remote management, inventory and ment solution that provides software package software management. dependency analysis, conflict resolution and other advanced capabilities? Policy-Driven Automation helps you save time while eliminating the mistakes caused

The solution is simple. Novell® ZENworks® by manual administration. Equally important, Linux Management offers you all the tools and it allows you to keep your IT resources capabilities you need to extend enterprise- focused on more strategic tasks class resource management to your and initiatives. distributed Linux systems—efficiently and cost effectively.

p. 2 Novell ZENworks 7.2 Linux Management www.novell.com

“As Linux continues penetrating the enterprise, software necessary to manage Linux becomes more important, and it is helpful when a vendor known for this type of system management provides capabilities for managing emerging technology. With ZENworks Linux Management, Novell continues to provide a suite of products that meets a broad spectrum of customer needs.”

Fred Broussard Senior Analyst IDC

Figure 1. An intuitive Web console simplifies the process of creating reusable policies.

Gain Centralized Control of software configurations—from servers to Linux Servers and Workstations workstations. This control makes it easy to configure, update, secure and manage Novell ZENworks Linux Management is your Linux systems from a central location— today’s most powerful and flexible Linux and to streamline the deployment and inte- software management solution. With it, gration of Novell Linux Desktop into your you gain centralized control across Linux existing environment.

p. 3 Helpdesk staff can quickly assist Linux desktop users with an intuitive Web- based interface coupled with secure remote control and delegated administration features.

Figure 2. Novell ZENworks Suite leverages device and resource identities to dynamically manage your network, helping you get the most from your enterprise assets throughout their lifecycles.

Novell ZENworks Enjoy Comprehensive Novell , SUSE® Linux Linux Management Management from the Desktop Enterprise Server, Novell Linux Desktop, can help you: to the Data Center Red Hat* Enterprise Linux, Palm OS*, Windows CE, Pocket PC and RIM* Reduce the total The Novell ZENworks Suite, which includes BlackBerry* platforms using Novell cost of managing ZENworks Linux Management, is the tech- eDirectory™ or Microsoft Active Directory*. Linux systems nology foundation for the award-winning Reliability. Build and maintain a stable, Maintain system Resource Management solution. This best- predictable environment to ensure business updates and patches in-class solution sets the standard for: availability. Forty million users rely on for tighter security environments managed by ZENworks Ensure correct, on-time Security. Minimize security risks posed by every day. execution of changes hackers, viruses and spyware. ZENworks Value. Cut management time and expense. Improve IT staff helps you measure, mitigate, audit and IT productivity increases by an average productivity defend all your enterprise resources. of 45 percent after a Novell ZENworks Gain centralized Choice. Manage your diverse systems deployment, resulting in an average control of Linux as one cohesive environment. ZENworks three-year cost savings of close to servers and desktops, † supports NetWare®, Microsoft* Windows*, US$1.1 million. reducing the need for IT staff travel

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† “Determining the Return on Investment from Deploying Consolidated IT Resource Management”, IDC White Paper, May 2006

p. 4 Novell ZENworks 7.2 Linux Management www.novell.com

Centralize Control of workstations, servers and popular Linux- Your Linux Systems compatible applications like Mozilla Firefox* or Novell Evolution™. “IDC found that the Centralized control is a prerequisite for Centralized logging and monitoring. IT productivity of the administrative consistency and enterprise- Stay up to date with logged events on companies surveyed wide availability. Novell ZENworks Linux distributed Linux workstations and servers. rose by an average of Management allows you to take control of ZENworks Linux Management provides 45% after deploying your Linux environment: easy-to-use administration with visual ZENworks, resulting in status indicators showing whether an average annual cost Device lockdown and configuration. ZENworks operations were successful savings over a three- Use ZENworks Linux Management to keep or not—letting you know if a device is year period of close devices secure and stable through central- healthy or if it requires attention. to US$1.1 million. ized policies that can control the look and Secure remote control. Connect and When normalized for feel of a Linux desktop or simplify the man- control Linux workstations and servers company size, the savings agement of configuration files. Advanced easily and securely using ZENworks Linux amounted to US$14,816 policies allow you to control settings for Management. per 100 users.”

IDC “Determining the Return on Investment from Deploying Consolidated IT Resource Management” May 2006

Figure 3. Keep systems up to date with policies that execute scripts, binary files or Java files on the schedule you define.

p. 5 Real Linux Management for Linux Administrators You deserve an authentic Linux management solution—not a product pretending to be “[Novell] ZENworks Linux Linux-friendly, or one that requires you to work within an unfamiliar management paradigm. Management has helped us eliminate most of the Novell ZENworks Linux Management offers you more choice, flexibility and control over time required for manag- your Linux environment. With ZENworks Linux Management, you don’t have to run extra ing Linux workstations.” servers or Internet Explorer to manage your Linux systems. You can manage them from a standard Web browser or through a powerful command-line inter- Dan Anolik CM Architect, Software Engineering face. Exercise new levels of flexible control over your update infrastructure by grouping IDC servers, blades and desktop machines to match your requirements. You can even apply updates from many different update services, including update.novell.com.

Novell leads the Linux developer community as the single largest contributor of open source enhancements. ZENworks Linux Management combines the extensive workstation and server development experience of the SUSE Linux Enterprise team with the unmatched knowledge of the Novell System and Resource Management team. This unique blend of Linux knowledge and resource management expertise translates directly into the most complete and effective Linux management solution in the industry.

From a central location, you can easily lock down Cut Costs and Boost packages. You can also perform a “dry and control your server Productivity run” of packages to identify any potential resources, manage serv- conflicts before attempting installs. Corporate IT departments are constantly er configuration files and Software package rollback. Keep your asked to do more with less. With Novell use advanced policies to options open with ZENworks Linux ZENworks Linux Management, you can dra- control server settings Management. It carefully tracks package matically reduce the time it takes to provision and popular applications. deployment, so you always have the and configure Linux servers and desktops option of quickly reverting to a previous compared to manual management processes. package version. Here are several ways ZENworks Linux Policy-driven configuration. Use Management helps you work smarter: ZENworks Linux Management to centrally define application configurations—and Software management. Rely on ZENworks then distribute and enforce them across Linux Management to significantly reduce all your Linux servers and workstations. the time and risk of managing continuous Rapid Linux migration. Simplify the updates to software and security packages. process of migrating devices to Linux At the same time, it resolves versioning and deploying new Linux devices using conflicts to keep your Linux resources ZENworks Linux Management. It allows stable and secure. The solution makes you to perform imaging and Linux OS it easy to schedule deployments and deployment in a pre-boot execution installations for off-hours or over week- environment (PXE). ends—and fully automates the process. Enforcement of packages. Gain assur- Software dependency resolution. ance of package delivery and reliability. ZENworks Linux Management simplifies Packages delivered via ZENworks Linux dependency resolution for your Linux Management are monitored and enforced deployment. ZENworks uses its central to ensure that packages you want on a package repository to resolve and deliver server or workstation stay on that server any RPMs that are required by the installing or workstation.

p. 6 Novell ZENworks 7.2 Linux Management www.novell.com

“A single console management product such as ZENworks 7 that allows you to manage both Windows and Linux assets allows you to gain the benefits of centralized administration on both platforms, and reduces your TCO and management overhead considerably. You don’t have to treat both plat- forms as if they are living on separate islands.”

Jason Perlow Senior Systems Architect Unisys Open Source Solutions Group

Figure 4. Automated hardware and software inventory gathering and reporting make it easy to view the device configurations used in your environment. A quick summary is available for each device as “Printable Inventory,” with hardware- and software-specific drill-down details also available.

Keep Your Enterprise Secure Server 10, SUSE Linux Enterprise Desktop 10 as well as support for Red Hat Networks Even while it reduces the time and complexity and YUM repositories. involved in managing continuous updates, Software dependency resolution. Let Novell ZENworks Linux Management delivers ZENworks Linux Management figure out all strong security. Here are several ways this package requirements prior to installation. award-winning systems management tool It can analyze package dependencies in keeps your Linux resources stable and secure: a dry run of the install and alert you to potential conflicts before the installation Inventory. Novell ZENworks Linux Manage- process begins. ZENworks can then ment inspects each workstation and server resolve missing or conflicting dependencies and uploads inventory data to the central in the central package repository and ZENworks database. The administrator can update devices automatically if a quickly determine the system type and dependency is found. associated hardware and software details Reporting. View information on managed on each device. systems using the in-the-box reporting Automatic updates. After downloading the engine. Simply choose the type of latest server software updates, let ZENworks information you need—such as successful Linux Management automatically install software deployments over the past them across your enterprise. Supported 24 hours or the bundle history of a particular updates include SUSE Linux Enterprise device—to gain insightful reports.

p. 7 Novell also offers comprehensive self- support options. For more detailed information about Linux support offerings from Novell, visit: http://support.novell.com/ linux

Figure 5. Easily select and customize report queries using the Web administration console.

Maintain Freedom to Choose Web console or a powerful command line interface. Both of these options allow you to Linux-based computing is defined by effici- centrally configure and distribute software ency, choice and value—and so is Novell selections and organize groups of machines ZENworks Linux Management. Here are several ways ZENworks Linux Management for installations and updates. can help you keep your options open: Stay organized with custom catalogs. Easily organize available Linux software into Manage popular Linux distributions. logical catalogs that match the way your Enjoy support for Red Hat Enterprise Linux, company does business. This includes SUSE Linux Enterprise Server, Novell Open defining unique catalogs of applications, Enterprise Server and Novell Linux Desktop. tools and designated platforms that Use Web-based or command-line include both internally developed and administration. Choose from an intuitive custom packages.

p. 8 Novell ZENworks 7.2 Linux Management www.novell.com

Novell is a partner you can trust to help you automate Linux resource management from the workstation to the data center—so you can advance your enterprise Linux strategy with confidence.

Figure 6. The Web-based ZENworks Control Center console allows you to manage your environment from any location. View detailed information on devices, packages, policies and reports in a single, easy-to-use interface.

Get Linux Support When service, with benefits like call-center and How You Need It access, minimal response time, account management, support tools and training Novell ZENworks Linux Management offers offerings. indispensable advantages through automation. Novell IT Services. Novell experts But for Linux to be a viable option for your proactively monitor and manage your enterprise, it must be paired with compre- Novell technologies, freeing up your IT staff hensive support. Novell Global Services and for more strategic and profitable projects. Support helps you maximize the potential Novell Tech Select Service. This service of Linux via a full range of Novell support combines powerful technical tools, services tailored to your network, needs and evaluation software, expanded licensing, budget. Novell experts deliver 24x7x365 exclusive training materials and three ZENworks and Linux support worldwide technical support incidents (ideal for via the following support options: small- and medium-sized businesses).

Novell Premium ServiceSM. Premium Incident support can also be purchased on Service is the highest level of customized an as-needed basis.

p. 9 Discover Enterprise Linux Linux is a focal point of the Novell vision Management from the and technology roadmap. That’s why Novell Leader in Linux continues to back Linux with extensive invest- ments in research, product development Novell is ready to help you maximize the and open source community participation. value and potential of Linux and open Novell is a partner you can trust to help source software in your enterprise with a full you automate Linux resource management, stack of Linux services, including industry- so you can advance your enterprise Linux leading training, certification and support strategy with confidence. programs. Today, Novell supports more than 1 million managed Linux systems and offers To learn more, visit www.novell.com/ a complete range of market-leading Linux zenworks today. capabilities and solutions—from desktop to data center.

p. 10 Novell ZENworks 7.2 Linux Management www.novell.com

Key Features

Novell ZENworks 7 Novell ZENworks 7.2 Linux Management Linux Management Policy-Driven Automation ⅷⅷ Manages only a Red Hat Linux environment ᮡ Manages only a SUSE Linux Enterprise environment ⅷⅷ Manages a mixed Linux environment ⅷⅷ (SUSE Linux Enterprise and Red Hat) SUSE Linux Enterprise Server 10 support ᮡ (x86 and x86_64) Package management support for SUSE Linux Enterprise Server 10 on PPC ᮡ Package management support for SUSE Linux Enterprise Server 10 on Itanium ᮡ Package management support for SUSE Linux Enterprise Server 10 on zSeries ᮡ SUSE Linux Enterprise Desktop 10 support ᮡ

SUSE Linux Enterprise Server 9 support ⅷⅷ Novell Open Enterprise Server support ⅷⅷ Novell Linux Desktop 9 support ⅷⅷ Desktop lockdown policies ⅷⅷ SUSE Linux Enterprise Desktop 10 policy ᮡ Novell Linux Desktop policy ⅷⅷ Mozilla Firefox policy ⅷⅷ Remote execute policy ⅷⅷ Text file policy ⅷⅷ Secure remote control ⅷⅷ Simplified client GUI—updater, installer, remover ᮡ Firewall friendly ⅷⅷ Application management ⅷⅷ Dedicated ZENworks repository ⅷⅷ Imaging based on SUSE Linux Enterprise Server 9 ⅷ Imaging based on SUSE Linux Enterprise Server 10 (improved driver support) ᮡ Reporting and querying ⅷⅷ Hardware and software inventory ⅷⅷ Simplified detail view for inventory ᮡ Automated patch management ⅷⅷ Advanced, automated software management ⅷⅷ Software dependency resolution ⅷⅷ Organize with bundles and catalogs ⅷⅷ File bundles for additional distribution options ᮡ Automatic updates ⅷⅷ Customizable software library ⅷⅷ

Software package rollback ⅷⅷ Package locking on devices ᮡ Bundle locking for improved version management ᮡ Global setting configuration for device agents ᮡ View available updates for devices in ZENworks Control Center ᮡ Integration with Novell Customer Center ᮡ

KEY: ⅷ Yes ᮡ New

p. 11 www.novell.com

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