S E AT B U Y E R ’ S G U I D E
SEAT gladly showcases the “best of the best” tech companies, digital agencies, software, hardware, and solution providers across the sports & entertainment industry. These amazing technology solution providers are proudly recommended by the SEAT Peer Community of Global Industry Leaders!
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Company Name: Agilysys
Description of your company: Today guests expect a contactless and convenient experience. Agilysys offers the broadest hospitality software portfolio with the deepest functionality in the market. We help deliver a truly exceptional experience across the entire guest journey to drive revenue, loyalty and operational efficiencies.
Agilysys understands that the ways our industry engages with guests are changing rapidly. Whether it’s with mobility, self-service or both, we have the products to help you meet these needs.
Company service offerings:
Solutions for Contactless Guest Engagement
Create a Seamless Fan Experience Comprehensive POS technology alternatives for every outlet – from restaurant dining, to concessions, suites and even in-seat ordering. Innovative technologies take center stage in moving the fan experience forward.
Point of Contact Name / Contact information: Matthew Prosser, Sr Sales Director, [email protected]
Website/URL: https://www.agilysys.com
Corporate HQ Address: 1000 Windward Concourse, Suite 250 Alpharetta, GA 30005
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Pine Hurst, Hastings Hotel Collection, Kiawah Island Golf Resort, Dubai Marine Beach Resort & Spa, IHG Hotels, Saba Rock Resort, Kewadin Casinos, 7 Cedars Casino, Camelback Resort, Crystal Springs resort, Las Vegas Music Venue 172
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Company Name: Aislelabs
Description of your company: Aislelabs Inc. is a Toronto-based Wi-Fi marketing and analytics company. Aislelabs provides location analytics, predictive forecasting, personalized marketing, and digital advertising features.
Company service offerings:
WiFi + Location + Marketing Enterprise platform for airports, malls, retail, restaurants, and venues
Customer data platform (CDP) for brick and mortars Behavioral Analytics for Enterprises
Unify online and offline customer touchpoints with the power of AI and machine learning
Point of Contact Name / Contact information: Nima Ayat, Director of Sales , [email protected]
Website/URL: https://www.aislelabs.com
Corporate HQ Address: MJ47+22 Toronto, Ontario, Canada
SE AT BUY ER’S GUIDE Company Name: American Tower
Description of your company: American Tower is a global provider of wireless communications infrastructure. We offer solutions and services to deploy and support wireless networks in 20 countries located on five continents. The growing demand for 5G wireless streaming capability is driving revenue and next generation wireless technologies.
Company service offerings:
5G-Ready Solutions Infrastructure for Next-Generation Technologies Delivering the foundation to meet the demands of 5G and beyond with Build-to-Suit and Backup Power programs and in-building coverage solutions.
Build to Suit - As technology advances and more cell sites are needed for 5G densification, existing infrastructure in the right location for your network may not exist. Leverage an experienced company with a track record of delivering towers on time.
Backup Power 5G applications, such as autonomous cars, telemedicine, industrial and building automation, and other machine-to-machine communication, mandate continuous power, making a redundant solution essential. Rely on our turnkey and fully managed Backup Power solution to keep your network up and running during the unexpected.
Harden your network in the event of storms, disasters, or an unreliable power grid by providing a fully managed on-site backup generator at your communications sites. Our generators keep communications equipment online, so you can continue delivering the level of service your customers demand.
Bringing Mobile Communications Indoors
Ensure mobile devices being used in buildings or venues can connect and communicate. Our solutions and services deliver the best possible wireless experience in any indoor or outdoor enterprise facility. Guarantee connectivity, while staying ahead of technology demands in a 5G-ready environment.
Enabling Your In-Building Digital Strategy Simplify in-building communications upgrades with a single point of contact. We deliver:
• A full suite of professional services, starting with needs analysis through installation, testing, monitoring, and ongoing maintenance • Solutions that scale to suit buildings and venues of any size and type • 24/7/365 support to maintain high availability and minimize response time for network issues • A network that not only meets the coverage objectives of the enterprise customer, but also meets those of the wireless service providers
Match Solutions to Needs Choose the in-building solution that’s best aligned with your business goals and property requirements. We support: ▪ Cellular voice, LTE and Wi-Fi, so property owners can strengthen tenant relationships, engage customers, and take advantage of building automation and the Internet of Things (IoT). ▪ Coverage from wireless service providers, so tenants, customers, and visitors enjoy superior in-building wireless coverage from their preferred provider. ▪ Different business models, so property owners can take full ownership of the network or partner with wireless providers.
Point of Contact Name / Contact information: John Casadonte, [email protected]
Website/URL: https://www.americantower.com
Corporate HQ Address: 5197 Wandering Trail, Jacksonville, FL 32219
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Daytona International Speedway; Phoenix International Raceway, Javits Convention Center
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Company Name: Appetize
Description of your company: Since founded in 2011, Appetize has quickly become a leading, fully cloud-based point of sale (POS), digital ordering, and enterprise management platform trusted by the world’s highest volume businesses.
Company service offerings: Our mission is to elevate the guest ordering experience while making operations more efficient and productive. We provide all the benefits and flexibility of the cloud—including easy deployment, scale-up, reconfiguration, and upgrade capabilities—with our enterprise capabilities, such as centralized management and real-time analytics.
As the technology hub for commerce, Appetize proudly connects all ordering technologies, including POS terminals, handheld devices, self-service kiosks, mobile and online ordering, with best-in-class application and technology integrations. We’ve simplified the transaction process in order to drive financial performance, improve guest experience, and future-proof operations.
Contactless solutions
for a touch-free world
From mobile ordering and payment, to an omnichannel suite of POS devices
that all accept contactless payments, give your customers the modern options they demand.
Digital Commerce Solutions for Food, Beverage, & Retail
Appetize provides the technology that allows enterprise brands to thrive now — and into the future.
Integrate Your Business Systems The Appetize platform, built on an Open API architecture, centralizes all ordering and seamlessly integrates with your business
applications. Appetize Provides Solutions Made for a Variety of Industries
Point of Contact Name / Contact information: Katelyn Galante , [email protected]
Website/URL: https://appetize.com
Corporate HQ Address: 1175 Peachtree St NE, 10th Floor, Atlanta, GA 30361
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Customers and Brands:
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Company Name: Armored Things
Description of your company: Safety is at the core of what we do and why we do it. That is why we build our products like we manage our relationships, with trust and transparency. Since we were founded in 2016, Armored Things has built a team of experts across security and technology to deliver world-class solutions to stadiums, corporations, and campuses around the country. As a team, we're pushing technology towards a safer future.
Company service offerings: The Armored Things Crowd Intelligence Platform unifies data from information silos to support data-driven decisions around operations and security. Our suite of analytics, reporting, and visualization tools helps our customers gain a real-time understanding of people and flow in their space.
Real-Time Data Decipher your venue data with powerful and easy to understand visualizations. Use real-time information to drive efficiencies with a deeper understanding of people and flow throughout your venue down to the minute.
Actionable Insights Unlock the potential of your data with predictive analytics about the use of your space. Use intelligent data to minimize risk and drive efficiencies for security, facilities, and IT stakeholders.
Smart Security Alerts Minimize security risks with alerts that tell you which spaces need your attention and when. Scale and increase the efficiency of security personnel by simplifying your command center into one screen.
Venue Operations Reports Identify historical trends to improve venue operations and management. Use trends to enhance decision making for the construction and re-allocation of space in existing buildings.
Point of Contact Name / Contact information: Charles Curran [email protected]
Website/URL: https://www.armoredthings.com
Corporate HQ Address: Armored Things 4 Liberty Sq Boston, MA 02109
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Company Name: AXESS
Description of your company: Axess is one of the internationally leading manufacturers of ticketing and access management systems. With our production facility in Austria and worldwide sales and support locations, we have all the necessary resources to be able to serve our customers to their full satisfaction. Business fields and projects are opening up across ski resorts and destinations, fair and convention centers, stadia and arenas, leisure- and theme parks and touristic transport.
Company service offerings: We offer complete resort solutions, customer registration and customer loyalty programs with social media integration and also numerous standardized interfaces to third-party systems. Individually tailored solutions are developed for individual projects based on proven standard technologies. We customize solutions: Individual solutions for ticketing and access management, software products to integrate own business areas and CRM systems for managing customer data.
Point of Contact Name / Contact information: Renier Steyn, [email protected]
Website/URL: https://www.teamaxess.com/
Corporate HQ Address: Axess Americas Inc. 6443 Business Park Loop Road Suite A Park City, Utah 84098, USA
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Ski Resorts & Destinations Across the Globe Fairs and Convention Centers Stadiums and Arenas Leisure and Attractions Tourist Transport
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Company Name: AT&T Business
Description of your company: AT&T continues to set the standard as one of the premier integrated communications companies in the world. Nearly 3.5 million businesses—from the largest multinational corporations to small business- es—in all major industries turn to AT&T. We help organizations accelerate their digital evolution through our innovation in networks, cloud computing, cybersecurity, IoT, and mobile devices. We develop highly secure applications using our own proprietary systems and in collaboration with other service providers through strategic alliances.
Company service offerings: From the seats to the suites, AT&T Business can help create immersive fan experiences and operation- al efficiencies through our managed, end-to-end solutions.
Point of Contact Name / Contact information: Melanie Sullivan / [email protected]
Website/URL: www.business.att.com
Corporate HQ Address: 208 S. Akard St. Dallas, Texas 75202
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: From collegiate to professional, venues to racetracks, teams to leagues, AT&T works with a diverse set of customers on all of their digital technology and fan immersion projects
Tech partners that you work with to provide solutions to the sport & entertainment industry: Our partner ecosystem and expert project orchestration helps you deliver a virtually seamless fan experience across all platforms from event broadcast to in-venue innovations.
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Company Name: Comcast Business
Description of your company: Comcast Business has the largest IP network in the nation, providing a wide portfolio of custom ser- vices and solutions dedicated to major league sports teams and stadiums. Technology solutions range from fast, reliable Ethernet and Internet connectivity to complete technology packages that service front-of-house and back-office requirements.
Comcast Business is powered by an advanced Gig-ready network and 24/7 technical support. Learn more at business.comcast.com/enterprise/industry-solutions /stadiums.
Company service offerings: • Sponsorship and marketing relationships • Fiber construction and internet services to stadiums and offices • Video products for stadiums and offices • Voice services • WiFi construction and services • LED display solutions • Digital signage and LED Display solutions • IoT platforms • Team/Venue/Ticketing apps • Stadium management and food services • E-Sports facilities construction and operating support • Sports Tech Business Accelerator Engagement • Over-arching tech solutions and platforms for mixed-use and retail areas adjacent to stadiums
Connected Venues Meet Sports Fan Demand for Immersive Experiences Learn More….
Creating the Ultimate Fan Experience Learn More…..
Give fans even more to cheer about The technology boom has changed the way fans cheer for their favorite teams. Smartp hones and social media are all a part of what 50,000+ fans expect to access while cheering for the home team. You need a reliable network to provide a rich, wireless multimedia experience for your fans. So they win even if their team doesn’t.
Efficient - Enhance performance for ticketing, PMS, and reporting systems.
Reliable - 24/7 enterprise support is available for all services.
Scalable - Scalable bandwidth from 1 Mbps to 100 Gbps enhances WiFi connectivity.
Point of Contact Name / Contact information: Sam Chernak - SVP, Complex Solutions [email protected] - (215) 286-8918
Website/URL: https://business.comcast.com/enterprise/industry-solutions/stadiums
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: We serve many NBA, NCAA, MLB, NHL, NFL, and minor league stadiums across the country, including the Atlanta Braves, Detroit Red Wings, Chicago Cubs, and many more.
Tech partners that you work with to provide solutions to the sport & entertainment industry: Cisco- Digital Signage, ViTec-Digital Signage, TriplePlay-Digital Signage, ANC-LED Systems, N3rdST Gamers - Esports, MachineQ -IoT
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Company Name: CommScope
Description of your company: “Connecting You to the Future CommScope is at the forefront of shaping infrastructure, products and solutions that enhance people’s lives. We make communication faster, easier and more efficient for today’s always-on world. We exist to enable and improve the way we learn, work and live, constantly challenging what’s available now and thinking beyond to meet the needs of what’s next.”
Company service offerings: Services: · 5G/Mobile · Data Center · Enterprise Networks · Fixed Access Networks · In-home Service Delivery · Large Venues · Managed Network · Professional Services · Video Processing
Point of Contact Name / Contact information: Thierry Chau - [email protected]
Website/URL: https://www.commscope.com/solutions/large-venues/
Corporate HQ Address: 1100 CommScope Place SE Hickory, NC 28602 USA
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Daytona International Speedway, USS Midway Museum, Los Angeles Football Club, Sacramento Kings’ Golden 1 Center, RoughRiders Minor League Baseball Club, Copenhagen’s Bella Convention Center, Latin America’s BBVA Bancomer Sports Stadium, Charlotte Knights Ballpark, Carolina Panthers Bank of America Stadium, Consortium Stade de France, etc.
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Company Name: Creative Realites, Inc [CRI]
Description of your company: We help Clients us the latest technologies to create better Arena and Stadium experiences and deepen fan engagement
Company service offerings: Safe Space Solutions – As you get back to business, let us help protect your most valuable assets: Your People and Physical Space with the Thermal Mirror Device & AI Platform.
We’re an end-to-end creative technology and digital integration company that offers turnkey solutions at scale: Content design, custom app development, procurement of hardware, cloud-based CMS software platforms, deployment and Day 2 service and support
Point of Contact Name / Contact information: Scott Werlein | [email protected] | 925-984-9175
Website/URL: www.cri.com
Corporate HQ Address: 13100 Magisterial Drive, Suite 100, Louisville KY 40223
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: ATT/Dallas Cowboys, OHIO State, KFC YUM Center, Nationals, Milwaukee Bucks, Eagles, Houston Astros, Blackhawks Chicago, Papa Johns Cardinal Stadium, NASCAR
Tech partners that you work with to provide solutions to the sport & entertainment industry: Cisco Vision, Vitech, NEC, BrightSign, Nanolumens, LG, Samsung
Any special offers you would like to offer to the SEAT Community: An opportunity for us to lean in, listen and learn about your environment and put forth technology de- sign ideas that can help you more easily manage, streamline, or future proof the experience.
AI-Driven Enterprises All Over the World Rely on DataRobot
SE AT BUY ER’S GUIDE Company Name: DataRobot
Description of your company: DataRobot is the leader in enterprise AI, delivering trusted AI technology and ROI enablement services to global enterprises competing in today’s Intelligence Revolution. Its enterprise AI platform maximizes business value by delivering AI at scale and continuously optimizing performance over time.
Point of Contact Name / Contact information: [email protected]
Website/URL: www.datarobot.com
Corporate HQ Address: 225 Franklin St, Floor 13, Boston, MA 02110
Companies, Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Philadelphia 76ers, Manchester City FC, University of Michigan, Boston Red Sox, Tableau, Lenovo, PWC, US Bank, Harvard Business School, Deloitte, Kroger, Accenture, BlueCross BlueShield, Lending Tree, United Airlines, Panasonic, Humana
Score Big with AI and Machine Learning
Professional sports organizations once viewed data and analytics as having the potential to deliver an informational edge over the competition. Today, sports analytics data science is table stakes. These organizations need to go beyond simply using data to make decisions and execute on new ideas faster than the competition, enabling their people to take the best action at the right time.
AI and Sports Sporting organizations have mountains of raw data, with more becoming available all the time. This information can now be used to drive value across all aspects of their organization from selling more tickets to preventing injuries in players.
DataRobot enables these organizations to combine AI, machine learning, and sports to power insights and decisions both on and off the field.
Sports Operations You’re in a race with your competition to find the most useful information in your data. DataRobot finds the best models for you, and with DataRobot’s deployment service, you can quickly embed those models into your processes. Allow your analytics team to focus on finding the next advantage and exploit it before the competition does.
Ticket Sales Using DataRobot, your ticketing team will better understand the optimal price tickets should be sold for, which customers are least likely to renew their season ticket package, and which customers would be most receptive to a season ticket package. Because DataRobot provides simple deployment options, you can easily connect DataRobot models to your existing CRM platform to enable your team to function more efficiently.
Marketing Using DataRobot’s enterprise AI platform, marketing teams can understand the impact of both above-the-line and below-the-line marketing efforts. By using insights gleaned from DataRobot and measuring the impact of your organization’s marketing efforts, your marketing team’s contribution can be better optimized for the next season.
Venue Operators Using historical information from a range of factors, such as ticket prices, attendance, type of event, and weather, your team can use DataRobot to quickly build models to identify the events that will generate the most revenue. You will be able to forecast attendance for events in order to determine food and merchandise purchases, predict staffing and identify the right price for each seat — maximizing attendance and revenue.
The DataRobot Team is ready to help your organization see the benefits of AI
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Company Name: Extreme Networks
Description of your company: Extreme Networks make connecting simple and easy with effortless networking experiences that enable all of us to advance how we live, work, and share – whatever challenges or requirements organizations face now and moving forward. With a culture of agility, we anticipate the needs of sports venues and their customers as they develop.
Utilizing our purposely engineered IT networking solutions for high-density venues and proven deployment meth- odologies, our dedicated Sports and Public Venues business unit enables sports organizations to accelerate their digital transformation efforts and deliver an immersive fan experience that aligns with their unique goals. Hundreds of leagues, teams, and venues trust our end-to-end, purpose-built IT networking solutions and rely on our top-rated services.
Company service offerings: ▪ Wired and Wireless Connectivity: robust connectivity for all users, devices, and systems – both external (fan-facing) and internal (business). Deliver peak Wi-Fi 6 performance via purposely engineered wireless APs for high-density ven- ues, with flexible mounting options that maintain venue aesthetics. Ensure critical uptime of all back-of-house staff and devices. ▪ Centralized Management: wired and wireless management and network access control from a single pane of glass. Role-based policies for seamless user and device onboarding, network authentication, and data security. ▪ Analytics: actionable business and marketing intelligence surrounding application, device, and user engagement trends; detailed understanding of mobile behaviors and preferences. ▪ Converged Networking: strong wired switching backbone to support today’s heightened bandwidth requirements. Agile, resilient, and secure infrastructure to connect all essential connected IP systems: digital signage, surveillance systems, CCTV, HVAC, and more.
For a third consecutive year, Extreme Networks has been recognized as a Leader in the Gartner 2020 Magic Quadrant for Wired and Wireless LAN Access Infrastructure Read The Report Here!
ExtremeCloud™ IQ - a new breed of cloud management. Streamline wired and wireless network operations and unlock new IT and business insights powered by machine learning
Unified Wired and Wireless Orchestration
ExtremeCloud Appliance delivers simplified management, tightly integrated services and all the enterprise features required for an on-premise solution. Complemented with simplified licensing and also available as a virtual machine (VM) for customers preferring this capability.
High-performance, enterprise-class WLAN appliances Scalable to over 10,000 managed devices per wireless appliance High-availability architecture for real-time voice/video/ data applications Hosts ExtremeDefender for IoT to simply and securely on-board IoT devices
Advanced 360° client, device, and wired and wireless network security
Point of Contact Name / Contact information: John Brams / [email protected]
Website/URL: https://www.extremenetworks.com/solution/sports-public-venues
Corporate HQ Address: 700 Meadow Lane North, Minneapolis, MN 55422
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Extreme Networks partners with professional sports, collegiate athletics, racing and other entertainment organizations to advance their specific business and technology needs with our purpose-built IT network solutions. Extreme is the Official Wi-Fi Solutions Provider of the NFL, providing Wi-Fi or Wi-Fi analytics to 25 of the 28 NFL stadiums, as well as the previous 7 Super Bowls. In addition, we work with several professional teams and their venues within NBA, NHL, MLS, and professional racing. Finally, we work with a number of NCAA Division I college venues, including University of Southern California/The Coliseum, University of Florida/Ben Hill Griffin Stadium, Baylor University/McLane Stadium and Ferrell Center, and University of Pittsburg/Petersen Events Center, among others.
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Company Name: Mortenson
Description of your company: Founded in 1954, Mortenson is a U.S.-based, family-owned construction company. On game day, when fans are cheering and players are full of excitement, the purpose of your venue is realized. Our team of sports and entertainment construction experts share your passion for premiere sports facilities. Our goal is to ensure that building your next sports facility is as rewarding as game day.
Company service offerings: Mortenson provides a complete range of construction services, including program management, de- sign phase, construction management, design-build, and turn-key development. Our digital integration experts help customers evaluate, select, install and leverage technology, including DAS, Wi-Fi and con- verged networks. Mortenson’s services will ultimately create a superior fan, guest and employee experience that will enable profitable operations for the life of your venue.
Climate Pledge Arena, Seattle, WA Allegiant Stadium, Las Vegas, NV St. Louis MLS Stadium, St. Louis, MO
Point of Contact Name / Contact information: Jason Jennings - Director of Strategy - [email protected] - 763-287-3457
Website/URL: https://www.mortenson.com/sports
Corporate HQ Address: 700 Meadow Lane North, Minneapolis, MN 55422
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Ranked as a top three sports builder by Engineering News-Record for the past 10 years, Mortenson has several notable professional sports facilities recently completed or underway including Allianz Field (MLS Minnesota United FC), Chase Center (NBA Golden State Warriors), Allegiant Stadium (NFL Las Vegas Raiders) and U.S. Bank Stadium (NFL Minnesota Vikings).
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Company Name: Planar
Description of your company: Planar is a global leader in display and digital signage technology, providing solutions for the world’s most demanding applications with the highest performance requirements. Planar’s digital display solu- tions are extensive, with features including high brightness, weather-proof housings, redundant power supplies and protective coatings for ruggedized surfaces.
Planar products are designed for public venues and can withstand the demands of these environments. From menu boards in the concession areas to center-hung scoreboards, Planar’s solutions rise to the occasion. Many of Planar’s display solu- tions designed for sporting venues feature a thin profile, which comply with ADA standards, eliminating the need for additional mount structures or costly insets. Whatever your needs are, Planar’s range of digital displays solutions are here to help you win!
Image Experience Matters Here Planar's commitment to high quality, leading-edge display technology is unparalleled. With innovations in video walls, large format displays, and touch interactivity, Planar offers the best visualization solutions for a variety of demanding vertical markets around the globe.
Whether it's mission-critical applications, immersive customer experiences, or connecting with information in new ways, Planar brings visual experiences to life. We are proud to be your source for premium display products and solutions.
Point of Contact Name / Contact information: Tiffany Patton [email protected]
Website/URL: www.planar.com
Corporate HQ Address: 1195 NE Compton Drive, Hillsboro, OR 97006, United States
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Wichita Wind Surge, Philadelphia Union, Texas Christian University, Louisiana State University, Providence Park, University of Portland, Bahamas Bowl, University of Kentucky, Chicago Cubs, Veterans Memorial Coliseum, Minnesota Vikings, Oklahoma City Thunder Chesapeake Energy Arena, University of Oregon, University of Michigan, Raymond James Stadium, Portland Trailblazers, China Open, Shenzhen Bao’an Stadium, Shanghai World Longines World Championship Tour
Tech partners that you work with to provide solutions to the sport & entertainment industry: Lighthouse Technologies
Activating Digital Engagement
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Company Name: PTI
Description of your company: Digital Agency, consulting on media sales, data insight and technology within sports and entertainment.
Company service offerings: - Digital & Media: Activating Digital Media, Delivering Fan Engagement - Venue Tech: Activating Smart Venues, Driving Technical Insight - Advertisers & Sponsors: High Impact Brand Activation, Delivering Targeted Audiences
Point of Contact Name / Contact information: Anna Young [email protected]
Website/URL: www.ptismartervenues.com
Corporate HQ Address: Ashton Gate Stadium, Ashton Road, Bristol BS3 2EJ
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: ▪ 40% of Premier League ▪ 49% of the 92 professional clubs in England ▪ 70+ Clubs and Venues
Tech partners that you work with to provide solutions to the sport & entertainment industry: ▪ Rover ▪ Turnstile ▪ 3DDV ▪ ITEC ▪ Snack Media
Seamless Connectivity Starts With Craftsmanship.
SE AT BUY ER’S GUIDE Company Name: RFIP, Inc
Description of your company: RFIP’s mission is to build the best networks in the world. Our executive and senior engineering staff possess more then 200-years of combined experience in multi-infrastructure disciplines. Keeping our finger on the pulse of emerging technologies and industry trends, RFIP is a unique, niche company that can design and build any network solution: wired or wireless. Our iterative design methodology combined with a high standard of excellence is the trademark of RFIP. A strong focus on establishing and maintaining lasting customer relationships allows us to be vendor agnostic and customer centric ensuring you get the best performing network for your money.
Company service offerings: We connect the dots. RFIP solutions bring together Wi-Fi, DAS, CBRS, core switching and security, XG- PON, IoT, IPTV, and IP telephony into a seamless connectivity experience.
Point of Contact Name / Contact information: Brandon Clark , [email protected]
Website/URL: www.rfip.com
Corporate HQ Address: 7720 N Robinson Ave, Ste B3 Oklahoma City, Oklahoma 73116
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: 40+ College Football Stadiums, MLS Stadiums, College Basketball Arenas, Convention and Performance Centers, and Mixed-Use Developments
Tech partners that you work with to provide solutions to the sport & entertainment industry: CommScope/Ruckus, Aruba, Corning, Cisco, JMA, Vitec, Juniper, Extreme, Fortinet, and Cambium
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Company Name: Satisfi Labs
Company service offerings: Our conversational answer engines enable customers to access information, discover your brand, and purchase directly through a chat or voice assistant.
Power your messaging channels with AI Our end-to-end solution helps you enhance and monetize conversations on any web, mobile, SMS, social and voice channel. We create deep knowledge bases in our AI-powered platform, allowing you to provide the most relevant and accurate responses to customers, on-demand.
Point of Contact Name / Contact information: Bill Bailey, [email protected]
Website/URL: https://satisfilabs.com
Corporate HQ Address: 1450 Broadway New York, NY 10018
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: MiLB, NBA, MLS, Universal Studios, Red Lobster, NHL, NFL, MLB, Hilton, Macy’s, Sodexo, Association of Zoos & Aquariums. Sports Clients:
ACTIONABLE DATA INSIGHTS
SE AT BUY ER’S GUIDE Company Name: Stellar Algo
Company service offerings: Our powerful and advanced Customer Data Platform consolidates fan data for sports organizations, and utilizes machine learning and predictive technology, to reveal critical insights into your fan base and their motivations.
We seamlessly align this platform to fit with team infrastructure, to deliver an intuitive platform for staff to integrate, enrich, segment and measure all their fan data. This lets teams automate and accelerate manual processes and drive true conversion.
Stellaralgo CDP An intuitive platform, to make data actionable and accessible for sports and entertainment organizations.
Point of Contact Name / Contact information: Dan Fergusson / [email protected]
Website/URL: https://stellaralgo.com
Corporate HQ Address: Suite 200 - 908, 17 Ave SW, Calgary, AB, Canada
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Over 50 major league and minor league sports organizations as well as major tennis and live audience events in North America trust our Customer Data Platform to help them better understand their fans and activate on their fan data. The result is growth in an organization’s fan universe, increased revenue via new sales and retention of current fans, and better conversion on marketing efforts.
Tech partners that you work with to provide solutions to the sport & entertainment industry: We integrate with the leading tech systems used by today’s sports and entertainment organizations including, but not limited to:
Ticketing platforms: Ticketmaster (certified Nexus partner), AXS, Tickets.Com, Active Network, and various other ticketing systems; E-mail marketing platforms: Eloqua, MailChimp, Salesforce Marketing Cloud (certified integration partner), HubSpot
Surveys & Contesting: FanCompass, SurveyGizmo, SurveyMonkey, and Formstack;
CRM: Salesforce, HubSpot, Microsoft Dynamics CRM;
Data Warehousing: KORE, SSB, MLB Wheelhouse, and internal data warehouses;
E-Commerce/Food & Beverage: Venutize, VenueNext, Shopify, and Shopify
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Company Name: SunBriteTV
Description of your company: SunBriteTV HDTVs have earned a reputation for toughness and durability and have lasted for years in some of the harshest climates in North America. SunBriteTV is the outdoor TV of choice for many professional sports stadiums including: Yankee Stadium, Gillette Stadium, Wrigley Field, Soldier Field, Marlins Park and many others.
Company service offerings: SunBriteTV designs and engineers the only time-tested TVs in the world that are specifically built from the ground up for the outdoor environment. These true all-weather, outdoor LED-LCD TVs deliver superior brightness, while resisting the harsh effects of rain, dirt, insects, extreme temperatures and UV rays.
SunBriteTV's mission is to deliver a safe, outdoor, worry-free entertainment experience to our customers. Our goal is to design and produce the highest quality outdoor products in the world. Our core values are integrity, innovation, teamwork, and we are deeply committed to delivering complete customer satisfaction.
MARQUEE - ULTRA BRIGHT DISPLAYS
Direct-sun readable ultra-high brightness (> 2,000 NIT) with high temperature Enhanced Solar Tolerance (EST) technology to resist isotropic blackout, we offer commercial-grade digital signage technology for high-traffic outdoor venues. Complete with anti-glare protective glass to help guard against vandalism, powder-coated rust- proof aluminum exterior for durability and an accessible rear panel for efficient field servicing, SunBriteTV outdoor digital signage displays are the perfect mix of ultra-bright toughness and ease-of-use for large-scale, demanding environments.
PORTRAIT – VERTICAL ORIENTATION
Engineered for permanent placement outdoors, SunBriteDS portrait displays are optimal for all-weather way-finding, interactive messaging, communication, presentation and engagement for customers, guests and clients. Perfect for stadiums, resorts, transportation, campuses, auto-malls, plazas - any outdoor space optimized for interaction
OUTDOOR TELEVISIONS For standard motion content or for use as digital signage in diverse outdoor environments. SunBriteTV has Outdoor Televisions for every outdoor application and budget level.
SunBriteTV Television Accessories - All Designed for Permanent Outdoor Installation
SunBriteTV offers a full line of all-weather mounts, stands, covers, and audio to integrate seamlessly with SunBriteTV displays.
Point of Contact Name / Contact information: [email protected]
Website/URL: www.sunbritetv.com
Corporate HQ Address: 5033 Sirona Drive, Charlotte, NC 28273
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services:
Yankee Stadium, Gillette Stadium, Wrigley Field, Soldier Field, Marlins Park and many others.
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Company Name: Tradable Bits
Description of your company: Tradable Bits is the leading fan marketing platform for music and sports. From online to offline, the Tradable Bits platform tracks, personalizes and optimizes every step of the fan journey. Want cut- ting-edge fan activations, hyper-targeted marketing automation and seamless fan data integrations - all on one platform? Contact Tradable Bits.
Company service offerings: Acquisition: - Engagement Campaigns (30+ templates) - Stream User-Generated Content Aggregator - Social Login plugin for every major network
Insights: - Fan CRM with 5-star fan algorithm - Fan Affinity Analysis with Related Artist algorithm - Trackers for cross-network attribution - Tickets Analysis integrated with every major ticket platform
Activation: - Digital Ads automation for every major network - Email Marketing integrations with every major provider - WiFi portals for stadiums and venues - On-site “Fan Tower” for sponsorship activations
Point of Contact Name / Contact information: Lenny Goh - VP of Business Development - 604.839.0342 [email protected]
Website/URL: tradablebits.com
Corporate HQ Address: 228 W 7th Ave, Vancouver, BC V5Y1M1 Canada
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Maple Leaf Sports & Entertainment, Portland Trail Blazers, Pegula Sports & Entertainment, Legends Hospitality, AFL, NASCAR & International Speedway Corporation, University of Florida, University of Alabama,
Tech partners that you work with to provide solutions to the sport & entertainment industry: Ticketmaster, Frontgate Tickets, Eloqua, Salesforce, Microsoft Dynamics, Tableau, IBM
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Company Name: Tripleplay
Description of your company: Tripleplay is a world leading provider of digital signage and IPTV solutions to the sports industry.
Company service offerings: ▪ Fully integrated digital signage & IPTV ▪ Low Latency encoder technology for live video streaming across a venue ▪ Comprehensive Content management Solution, to allow easy delivery of content inside a sports venue or arena ▪ Interactive IPTV portal technology for executive areas and suites ▪ Digital Menu Board delivery ▪ EPOS integration for up-to-date pricing information ▪ 2000+ endpoint support on a single server ▪ Alarm system integration for directional messaging in case of emergency
ENTERPRISE VIDEO SOLUTION Tripleplay’s product suite is fully integrated and easy to manage via its content management platform. Browser based management pages allow users to easily access, update and control different content types and dynamically deliver these to digital signage displays, mobile devices, desktops and interactive touchscreen displays.
IP TELEVISION IPTV Tripleplay’s TripleTV IPTV headend platform, allows the capture and ingest of content from a wide range of sources, encoding and redistributing them across an IP network to digital signage screens, desktops, mobile devices and Tripleplay’s Interactive IPTV Portal.
DIGITAL SIGNAGE Tripleplay’s TripleSign Digital Signage is a fully integrated digital signage platform that allows users to dynamically control, update and deliver digital and video communications to a variety of end devices. The platform has a wide array of features including 4k video and graphics, integrated IPTV, built-in content management system, interactive touchscreen capabilities and many more.
INTERACTIVE IPTV PORTAL Tripleplay’s Interactive IPTV Portal is the perfect in room entertainment TV Portal for guests. The Portal is fully customisable with multiple theme options it also includes VOD, Live TV, EPG display, can ingest local data feeds and integrates into
room control and multiple PMS.
Website/URL: www.tripleplay.tv/solutions/sports-arena
Corporate HQ Address: 1320 North Semoran Blvd, Suite 105, Orlando FL 32807, United States
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Daytona International Speedway, MetLife Stadium. New Jersey, Amalie Arena, Rogers Centre, Toronto, Tropicana Fields, Baxter Arena, Omaha, Miami Marlins, Phoenix Raceway, Portland Timbers Stadium, Red Bulls Stadium
Tech partners that you work with to provide solutions to the sport & entertainment industry: ▪ LG ▪ Samsung ▪ BrightSign ▪ HP ▪ Extreme Networks
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Company Name: VenueNext
Description of your company: VenueNext is a leader in mobile commerce technology, with their software utilized across a number of industries – from sports stadiums and arenas, to universities, hospitals, and corporate campuses, to the largest theme parks in the world. VenueNext specializes in bringing commerce options to venues focusing on a seamless experience for both venue operators and guests.
Company service offerings: We work with sports and entertainment venues to sell Food & Beverage, Merchandise and Market- place Experiences based on what makes the most sense for our customers, by offering mobile apps, SDKs, web based ordering, Point Of Sale and kiosks. For our mobile solutions (apps, SDKs, we-based ordering) Food & Beverage and Merchandise can be executed via delivery, express pickup or QuickPay. Additionally, our Mobile Wallet is offered in our native mobile apps and SDK allowing fans to leverage member discounts, Virtual Currency, ApplePay or a stored credit card in a single transaction.
Reimagine your space without adding hardware by creating Minimize crowds with mobile ordering and designated mobile-pay pop-ups and scan-n-pay “posterized kiosks”. pickup areas. Distribute orders across multiple pickup Accept contactless cards and mobile payments with locations to promote safe social distancing. VenueNext’s concessions and premium point-of-sale.
Allow fans to redeem benefits and rewards using VenueNext’s Mobile Wallet. Incentivize mobile adoption through discounts and cash-back rewards.
Point of Contact Name / Contact information:
Cailen Wachob, EVP Sales, Retention, Marketing & Operations [email protected]
Website/URL: VenueNext.com / OrderNext.com
Corporate HQ Address: 4949 Marie P. DeBartolo Way, Santa Clara, CA 95054
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: San Francisco 49ers, Orlando magic, Utah Jazz, Levi’s Stadium, Yankees Stadium, University of Florida Gators, Levy Restaurants, Feld Entertainment, Sporting KC, T Mobile Arena
Tech partners that you work with to provide solutions to the sport & entertainment industry: Ticketmaster, Adept, YinzCam, MapsPeople
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Company Name: Vitec
Description of your company: VITEC is a worldwide leader in end-to-end video streaming, with solutions for broadcast, enterprise, government, military, and large-scale sports & entertainment venues that are tailored to each customer’s unique workflow. At the core of every VITEC solution is a commitment to offer products with the lowest latency and most robust IPTV and digital signage capability on the market.
Company service offerings: -Unified platform, securely manages IPTV channels, in-house feeds, display end-points, event schedules and digital signage campaigns -Cutting-edge fan experience with pristine HD/4K video and low latency streaming technology that delivers con- tent to any display in less than 500ms -100% hardware-based decoder end-points for low latency streaming and eye-catching digital signs at a fraction of the price with no recurring IPTV seat license fees or recurring digital signage end-point licenses fees
Unified platform for video over IP with secure, streaming video that is available anytime, anywhere and on any device.
Broadcast content reliably with hardware based streaming solutions to phones, tablets, smart TVs and PCs.
Superior digital video quality, ultra-low latency, and immersive video for a one-of-a- kind fan experience that drive revenue opportunities.
Secure end-to-end IP video streaming and digital signage for FMV applications.
Point of Contact Name / Contact information: Hamish Macmillan
Website/URL: www.vitec.com
Corporate HQ Address: 2200 Century Parkway NE, STE 900, Atlanta, GA 30345
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Buffalo Bills, Denver Broncos, Green Bay Packers, Minnesota Vikings, New Orleans Saints, Pro Football Hall of Fame, Atlanta Hawks, Detroit Pistons, Golden State Warriors, LA Lakers, New Orleans Pelicans, Orlando Magic, Sacramento Kings, Utah Jazz, MLB Headquarters & MLB.com; Houston Astros / Washington Nationals, Kansas City Royals, Texas Rangers, Minnesota United, Anaheim Ducks, USTA, LSU Tigers, Northwestern Wildcats, Notre Dame Fighting Irish, UCLA Bruins, USC Trojans, WVU Mountaineers, Alamodome; Cure Insurance Arena.
Tech partners that you work with to provide solutions to the sport & entertainment industry: Appetize, Daktronics, HP / Aruba, Stats.com, Venuetize, WaitTime
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Company Name: Wasabi Technologies
Description of your company: Wasabi is the hot cloud storage company delivering disruptive storage technology that is 1/5th the price of Amazon S3 and faster than the competition with no fees for egress or API requests. Unlike first generation cloud vendors, Wasabi focuses solely on providing the world’s best cloud storage platform. Created by Carbonite co-founders and cloud storage pioneers David Friend and Jeff Flowers, Wasabi is on a mission to commoditize the storage industry. Wasabi is a privately held company based in Boston, MA.
Company service offerings: Wasabi is a public cloud object storage service that is that is 1/5th the price of Amazon S3 and faster than the competition with no fees for egress or API requests. Wasabi provides 11 x 9s of data durability, high system availability, and support for immutable storage buckets. Wasabi is fully compatible with the Amazon S3 API with support for hundreds of S3-compatible storage applications and has been certified for compliance with enter- prise security and privacy standards.
Point of Contact Name / Contact information: Michael Welts - [email protected] - 603-498-3371
Website/URL: www.wasabi.com
Corporate HQ Address: 2200 Century Parkway NE, STE 900, Atlanta, GA 30345
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Penn State, The University of Arizona, Berklee College of Music, Catawba, Howard Stern Show, Kim Komando.
Tech partners that you work with to provide solutions to the sport & entertainment industry: Primestream, Marquis, GrayMeta, Scalar, XenData, Reach Engine, Archiware, Acembly
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Company Name: The Weather Company, an IBM Business
Description of your company: The Weather Company, an IBM Business, understands that weather can wreak havoc on operations and the fan experience at outdoor sports and entertainment events costing millions of dollars. Our entertainment-specific solutions can actually help you use weather to your advantage and send out customized mobile videos to assist and alert workers and fans as well as to increase fan engagement and revenue.
Company service offerings: - Operations Dashboard: Gain visibility into the times during which weather-related activities may affect your operations and alert your customers and workers, so they can take the appropriate actions, like finding the nearest enclosed area before a thunderstorm. Use this advanced weather monitoring and alerting dashboard to make better, faster decisions based on the world’s most accurate forecasts to increase efficiency.
- Max Engage: Engage your audience across platforms by setting specific weather and traffic triggers to automatically create and distribute push alerts and video content using one interface to target impacted users.
- Video Highlights: Automate the creation of highlight clips, creating more personalized highlights while leveraging AI-driven de- scriptive metadata. The solution includes highlight creation, packaging and automatically ranking highlights, and speeding up production workflows by giving access to exciting moments.
- Watson Captioning: Caption live content with confidence, powered by Watson AI. This cloud-based, real-time closed captioning solution is easily trainable, using market-specific terminology and industry-leading machine learning technology to continuously improve caption accuracy over time, while providing an invaluable public service to all viewers including the deaf communities.
Point of Contact Name / Contact information: Therese DeMatteo - Marketing Leader - 917-318-8488 (Mobile) - [email protected] Gates Killian - Marketing - 704-201-7126 (Mobile) - [email protected]
Website/URL: ibm.com/weather/industries/entertainment
Corporate HQ Address: 1001 Summit Boulevard, Brookhaven, GA 30319-6408 USA
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: IMG Live, NASCAR, Red Bull Racing, and Chevy Racing.
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Company Name: VoltServer
Description of your company: VoltServer was incorporated in 2011, and officially opened company doors in East Greenwich, Rhode Island in July 2013. The company is developing and delivering to market, an innovative power distribution platform based on the company's patented Digital Electricity™ technology. VoltServer is a venture-backed technology leader reinventing how electrical energy is distributed.
Company service offerings: VoltServer's patented Digital Electricity™ solutions safely deliver electricity where, when, and how it is needed. Digital Electricity™ can be delivered using off-the-shelf data cable, at significantly reduced cost, and with greater speed, power, distance, efficiency, intelligence, and flexibility, when compared to competing electrical installations.
VoltServer began shipping in 2015, and is installed in over 700 large venues and intelligent buildings, powering 4G/LTE/5G mobile services, converged desktop, LED lighting, and IoT applications, in large stadiums, airports, convention centers, office towers, hotels, condominiums, hospitals, and indoor gardens.
Point of Contact Name / Contact information: Matt Giuliano, SVP WW Sales, [email protected]
Website/URL: https://voltserver.com
Corporate HQ Address: 42 Ladd St Ste 227, East Greenwich RI 02818 USA
Teams, clubs, leagues, entertainment organizations, colleges, venues that use your services: Hard Rock Stadum, Mercedes Benz, Facebook, The Sinclair, Herman Miller, Circa Resort, Amtrack Headquarters,
For more information or to be included in the SEAT Buyers Guide, please contact Christine Stoffel-Moffett [email protected]