Administrative Staff, Contracted Service Providers, and Community Based Organizations Emergency Action Plan
2 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
Table of Contents
I. PSA26AAA Emergency Action Plan ...... 4 A. Introduction ...... 4 B. Disaster Response Information ...... 5 C. Continuity of Service ...... 6 1. Responsibilities for Planning and Response ...... 6 2. Prevention/Preparation ...... 7 3. Response ...... 8 4. Recovery ...... 8 D. Communication ...... 9 E. Program Protocols ...... 10 1. Long-Term Care Ombudsman Program ...... 10 2. PSA26AAA Sub-Contracted Services ...... 12 II. Contractor Emergency Operation Plan ...... 14 A. Requirements ...... 14 B. Emergency Operation Plan Template ...... 15 III. Forms ...... 31 A. PSA26AAA Contractor Disaster Assessment ...... 31 B. Home Emergency Tips for Seniors and Family Caregivers ...... 36 Appendix I—Emergency Communication Systems ...... 38 Appendix 2—Emergency Response Agencies ...... 40 Appendix 3—Natural Disaster Response Agencies ...... 41 Appendix 4—Senior Centers ...... 42 Appendix 5—Hospitals ...... 43
Area Agency on Aging of Lake & Mendocino Counties Emergency Action Plan 3
Section I PSA26AAA Emergency Action Plan
Introduction The Emergency Action Plan for the Area Agency on Aging of Lake & Mendocino Counties (PSA26AAA) is designed to address the needs of older adults, family caregivers, and other associated populations in the event of a natural, technological, or man-made emergency or disaster. The primary purpose of this plan is to maintain a continuity of service in the event of a disaster. The main themes of the plan are prevention, preparation, response, and recovery. The plan is positioned to be used in conjunction with already established emergency systems of response and practice including the following: Office of Emergency Services (OES) - the primary mission of the Office of Emergency Services is to coordinate response, relief and initial recovery operations during multiple jurisdictional and/or multiple agency emergencies or disasters. Standardized Emergency Management System (SEMS)-SEMS is intended to standardize response to emergencies involving multiple jurisdictions and/or multiple agencies. SEMS requires emergency response agencies use basic principles and components or emergency management including the Incident Command System (ICS), multi-agency or inter-agency coordination, the operation area concept, and the established mutual aid systems. National Incident Management System (NIMS)- integrates effective practices in emergency preparedness and response into a comprehensive national framework for incident management. The NIMS enables responders at all levels to work together more effectively to manage domestic incidents no matter what the cause, size, or complexity. CAL EOC California Office of Emergency Services Emergency Operation Center– Cal EOC is the Cal OES web system for reporting disaster information and requesting resources from the State. RIMS was previously used for this reporting. Emergency Operations Center (EOC) - The location in which the County Office of Emergency Services coordinates response during multiple jurisdictional and/or multiple agency disasters is called the Emergency Operations Center. During disasters the EOC activates various governmental agencies and organizations within the operation area. The core functions of an EOC include coordination, communica- tion, resource allocation and tracking, and information collection, analysis and dissemination related to a specific incident. EOC’s facilitate the sharing of all- hazards operational information and other subject matter expertise in support of incident management and response activities.
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Emergency Action Plan Disaster Response Information Office of Mendocino County Office of Emergency Services Emergency Services 951 Low Gap Road, Ukiah CA 95482 (Mendocino County) (707) 463-5667
http://www.co.mendocino.ca.us/oes/ Office of Lake County Office of Emergency Services Emergency Services 1220 Martin Street, Lakeport CA 95453 (Lake County) 707-262-4200 http://www.co.lake.ca.us/Government/Directory/ Administration/OES.htm https://www.facebook.com/lakecountycagov/
PSA26AAA Disaster Dena Eddings, Program Coordinator Response Coordinator Area Agency on Aging of Lake & Mendocino Counties 16170 Main St. Unit F, Lower Lake, CA 95457 PO Box 9000, Lower Lake CA 95457 707-995-4298 http://www.co.lake.ca.us/Government/Directory/ Social_Services/AAA.htm
Suggested Trainings ICS-100.B: Introduction to Incident Command System to understand the Incident Com- https://emilms.fema.gov/IS100b/index.htm mand System (ICS) of Disaster Response. IS-700.A: National Incident Management System (NIMS), An Introduction FEMA Emergency Manage- https://emilms.fema.gov/IS700aNEW/index.htm ment Institute ICS Training Courses IS-800.B: National Response Framework, An http://www.training.fema.gov/ Introduction emiweb/is/icsresource/ https://emilms.fema.gov/IS800B/index.htm trainingmaterials.htm Mendocino County OES offers a four hour live train- ing on the ICS System and emergency response and recovery.
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Emergency Action Plan Continuity of Service
Responsibilities for Emergency Planning and Response
An overriding principal of the PSA26AAA Emergency Action Plan is to maintain a Continuity of Service at a minimum level for older adult and family caregivers in Lake and Mendocino Counties. Special consideration will be placed on senior nutrition and information and assistance which are a vital part of response and recovery. In addition, efforts will be made to identify and map vulnerable populations.
PSA26AAA recognizes that the responsibility for coordinating emergency preparedness rests with the Office of Emergency Services (OES) through local government. PSA26AAA however, is responsible as an Area Agency on Aging to ensure the needs of older adults are considered and addressed in time of natural and man-made disasters.
PSA26AAA’s first priority after a disaster is to ensure that services to its clients and contract agencies continue or are restored as soon as possible. Senior nutrition programs are a vital part of response and recovery for the well-being of older adults. In order to help contract agencies receive assistance needed to continue operations, PSA26AAA staff will conduct an assessment of the status of provider staff and clients, facilities and needs as soon as possible after a disaster. PSA26AAA staff will provide links to community resources to provide needed assistance.
After addressing the needs of PSA26AAA’s clients and programs, PSA26AAA staff may assist local emergency operations with specific emphasis on older adults and family caregivers.
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Emergency Action Plan Continuity of Service
Prevention/Preparation
As a California state-designated area agency on aging, PSA26AAA will participate in local disaster planning efforts to ensure the needs of older adults and family caregivers are considered in the planning phase. In addition, PSA26AAA will provide opportunities for education and training for older adults, and family caregivers on how to prepare for disasters, including information on evacuation planning, mass sheltering, sheltering in place (up to 72 hours), supplies (food, water, medications, flashlights, batteries), care management, and transportation. In order to facilitate prevention and preparedness efforts, PSA26AAA will: 1) Become part of local emergency operations plans by assuming the role of supporting the needs of older adults and family caregivers. 2) Annually, revise, assign specific responsibilities, and update the PSA26AAA Emergency Action Plan. This includes providing any changes to PSA26AAA Disaster Coordinator to CDA Disaster Coordinator. 3) Support California Department of Aging (CDA) standards of emergency preparedness for PSA26AAA and all of its contract agencies. 4) Encourage training for all staff and contractor staff concerning agency expectations, standards, and methods of developing agency and site emergency plans. 5) Conduct routine assessments of contractor’s Emergency Operation Plan and staff training to ensure compliance.
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Emergency Action Plan Continuity of Service
Response
When applicable and in conjunction with local government efforts, PSA26AAA staff will participate in the local Internal Standardized Emergency Management System (SEMS) and the Emergency Operations Center (EOC) during a disaster. Specific action steps will be taken to ensure continuity of services including Information and Assistance, senior nutrition, legal services, care management, caregiver support, and Long –Term Care Ombudsman. 1) Conduct the Service Provider Disaster Assessment of each contract agency to ensure the continuation of needed services. 2) Appropriately staff PSA26AAA office and respond to clients’ needs during disaster or emergency. 3) Provide information, as it becomes available, to contract agencies and community based organizations for the purpose of assisting the needs of older adults, family caregivers, and those that serve them.
Recovery
PSA26AAA staff will work with the local community and individual clients to support the needs of older adults and family caregivers. 1) Assist contract agencies with resources needed to provide full restoration of senior services. 2) Assist contract agencies in learning how to process financial reimbursement for emergency response and repair. 3) Assist older adults and family caregivers with resources needed to maintain self- determination. 4) Assist older adults and family caregivers in the community to address their needs as a result of the disaster.
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Emergency Action Plan Communication
Communication
During and following a disaster, PSA26AAA staff, volunteers and provider employees may be asked to utilize community communication systems to the extent that they can provide needed services (Appendix 1. Emergency Communications). When and if these systems cannot provide reliable services, the PSA26AAA will be given a means to share information among PSA26AAA staff, with established Emergency Operations Centers and emergency response agencies (Appendix 2. Emergency Response Agencies). Attention will be given to keeping the general public, particularly the elderly, disabled, and their caregivers, aware of the extent that the disaster will possibly affect them and the resources available to help them to recover from the emergencies caused by the disaster. Emergency Communication Systems (Appendix 1). The primary standby system will be that which is provided by the Emergency Operations Center in the two counties. Emergency Contact Organizations. In order for the PSA26AAA to best serve its clients during and following a disaster it will be necessary to maintain communications with a wide range of public and private agencies responding to the disaster and its consequences. The elderly, disabled, and their caregivers will look to the PSA26AAA service providers for the latest and most accurate information regarding the disaster. (See Emergency Response Agencies Appendix 2 and Natural Disaster Response Agencies Appendix 3.) In order to meet these needs, the PSA26AAA has developed a comprehensive list of agencies with resources that may be used to assist those looking to the PSA26AAA for information and directions. For the purposes of this plan, use the Lake and Mendocino Counties Resource Directory for Older Adults. A current hard copy of this guide should be maintained by the PSA26AAA representative to the EOC, Local Assistance Center and all contractors. In addition, it may be found at: www.SeniorResourceDirectory.org.
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Program Protocols Local Long-Term Care Ombudsman Program Guidelines for Contacting Staff & Volunteers in Case of Disaster and Related Emergency Activities.
In the event of a man-made or natural disaster PSA26AAA staff may be required to volunteer for disaster-related services that match their skills and abilities.
A. Preparation 1) Create a Disaster Preparedness Binder, including emergency and disaster information sheet, staff contacts, and protocols. 2) All current and new staff and volunteers will be encouraged to complete appropriate disaster preparedness training.
B. Response 1) Depending on the nature of the event and the time it occurs, Ombudsman Coordinator or Program Coordinator will contact Ombudsman staff and volunteers by phone, if possible. The phone call will be made for the purpose of providing information on safety, information or work location changes and appointment changes or cancellations. 2) If phone lines are not working and travel to appointments or work locations is deemed inadvisable by the Office of Emergency Service (OES), volunteers are not expected to meet their appointments. 3) Ombudsman staff will monitor facility evacuation, closure, and relocation to ensure that the rights of the residents are protected. 5) Ombudsman Coordinator will notify State Long-Term Care Ombudsman within 24 hours of any impacts on facilities. 6) Ombudsman Coordinator will monitor volunteers and staff status after a disaster to ensure that their needs are met to the best of staff’s ability.
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Program Protocols Local Long-Term Care Ombudsman Program
C. Recovery
1) Ombudsman staff will help in facilitating communication on issues within facilities with residents. 2) Ombudsman staff will monitor to confirm that long-term care facilities follow applicable laws. 3) Ombudsman staff will confirm that residents are returned, will verify normalcy and that residents rights are respected. Ombudsman staff will follow up with residents to verify that they feel safe and secure.
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Program Protocols Agency Sub-Contracted Services
In the event of a disaster PSA26AAA staff may be required to volunteer for disaster- related services that match their skills and abilities.
Preparation
1) Require a current Emergency Operations Plan (Section II) from each contractor. 2) Annually confirm appropriateness of Contractor’s Emergency Operations Plan and any revisions. 3) Annually confirm Contractor’s training for all staff and volunteers concerning contractor expectations and staff’s responsibilities in the event of an emergency. Encourage training on Incident Command System (ICS) of disaster response. (See page 5 of Emergency Action Plan)
Response
A) PSA26AAA Program Coordinator will contact the nutrition programs to ensure the continuation of congregate and home-delivered meals. 1) Confirm the maintenance of sanitation standards in emergency kitchens operated by nutrition programs by advising food service directors. 2) Work with contractors to learn of needs starting with home-delivered meals providers, and then congregate meal providers to insure that food service systems are not disrupted. 3) Coordinate on-site assessments of each contractor using the Contractor Disaster Assessment form (Form A). 4) After assessing contract providers, information will be compiled to share with local services and plan appropriate help for providers. 5) If needed, consult with Emergency Operation Center director or appointee concerning needs for senior nutrition.
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Program Protocols Agency Sub-Contracted Services
In the event of a disaster PSA26AAA staff may be required to volunteer for disaster- related services that match their skills and abilities.
Recovery
PSA26AAA will assist contractors to identify/follow-up with vulnerable populations after a disaster event: 1) Through contractors, PSA26AAA will monitor disaster impacts, evaluating client needs, and advocating for the support to serve the elderly, disabled, and their caregivers. 2) Information and Assistance staff shall keep track of services being offered to disaster victims and make sure the information is accurate and timely. 3) PSA26AAA staff will participate in community meetings to help individuals apply for federal, state, county, or private recovery services. 4) When received, PSA26AAA will help distribute information concerning unlawful and fraudulent activity intended to prey on vulnerable populations after a disaster. 5) If available, PSA26AAA will seek additional funding to help provide needed service and supplies. Such funding and its use shall follow all appropriate federal, state, and local guidelines and regulations.
No PSA26AAA funds will be expended for such purposes without explicit written directives from authorized state or federal agencies. These directives must include assurance that any agency funds spent in support of such directives will be reimbursed in a timely and complete manner. The Director of the PSA26AAA must obtain appropriate approvals from the PSA26AAA Governing Board prior to the expenditure of any agency funds not already approved in the regular budget as part of the PSA26AAA’s annual contract with California Department of Aging.
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Section II Contractor Emergency Operation Plan Requirements The State of California, Welfare and Institutions Code Section 9625, requires each senior center develop and maintain a written Emergency Operations Plan. Senior centers are also required, in the development of their emergency operations plan, to coordinate with their County Office of Emergency Services, the Area Agency on Aging, and other relevant agencies and stakeholders to provide service continuation in the event of a disaster.
Emergency Operations Plan should Procedures to accommodate include: seniors, people with disabilities, Facility Preparation and other community members in need in the event that other Identify location of first aid community facilities are supplies inoperable. Secure all furniture, appliances, and other free-standing objects Clearly mark gas and water shut- Personnel Resources off valves and provide legible Personnel resources necessary for instructions for operating each post-disaster response. one. Periodic Drills Location of Neighborhood Resources: Procedures for conducting Generators periodic evacuation drills, fire Telephones drills, and earthquake drills. Hospitals and public health clinics Fire stations and police stations Post Disaster Response
Evacuation Procedures Procedures to ensure service continuation after a disaster. Written procedures to accommodate those who need Cultural Awareness assistance to evacuate the center. Consideration of cultural and Evacuation plan must be posted in a linguistic barriers in emergency location readily accessible to the public. and evacuation plans, and ways Shelter at the Center to appropriately address those barriers.
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15 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
16 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
Template Plan Operation Emergency Contractor
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Template Plan Operation Emergency Contractor
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Template Plan Operation Emergency Contractor
19 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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20 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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21 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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22 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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23 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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24 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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25 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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27 Plan Action Emergency Counties Mendocino & Lake of Aging on Agency Area
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Template Plan Operation Emergency Contractor
Form A Page 1
PSA26AAA Contractor Disaster Assessment
This form is used by PSA26AAA Emergency Coordinator (Program Coor- dinator) when contacting Contractors after a disaster. Program Coordina- tor is to complete this assessment as soon as feasibly possible after a disaster, preferably within 24 hours.
Date: Time:
Contractor
Phone
Address
Date of Disaster
Time of Disaster
Person being interviewed
Briefly describe disaster
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Form A (continued) page 2
PSA26AAA Contractor Disaster Assessment
Staff and Consumer Assessment
Were consumers injured in your building or while Yes No participating in an agency sponsored event? (circle answer)
If yes, how many? Describe extent of injuries:
Were staff members injured while on the job? Yes No (circle answer) If Yes, list names and extent of injuries:
Have all staff persons returned to work? Yes No (circle answer) If no, list names and dates of proposed return to work.
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Form A (continued) Page 3
PSA26AAA Contractor Disaster Assessment
Building Assessment
Is there physical damage to your building? Yes No (circle answer)
If yes, describe:
Is your building safe for use? Yes No (circle answer)
Is a structural engineer needed to assess the building? Yes No (circle answer)
Are your phones working? Yes No (circle answer) Is your gas working? Yes No (circle answer) Do you have electricity? Yes No (circle answer) Do you have running water? Yes No (circle answer)
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Form A (continued) Page 4 PSA26AAA Contractor Disaster Assessment
Need for Volunteers
Do you need volunteers? Yes No (circle answer)
If yes, how many? What will the volunteers do?
Nutrition Programs
Are you able to provide hot meals? Yes No (circle answer)
If yes, how many per day?
If no, target date to resume:
Are you able to provide cold meals? Yes No (circle answer)
If yes, how many per day?
If no, target date to start:
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Form A (continued) Page 5
PSA26AAA Contractor Disaster Assessment
Additional Needs
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Home Emergency Tips for Seniors and Family Caregivers
The Area Agency on Aging of Lake & Mendocino Counties wants seniors to be as prepared as possible for emergencies. In recent past, we’ve had both fires and floods which have required emergency response in our area. In response to the need for emergency planning and preparation for disaster response, the PSA26AAA Emergency Action Plan includes goals ensuring all senior centers and other contracted providers are prepared. Plan Ahead! The next time disaster strikes, you may not have much time to act. Prepare now for a sudden emergency. By planning ahead you can avoid waiting in long lines for critical supplies, such as food, water and medicine. Remember to review your plan regularly. Being prepared before an emergency or disaster is the best way for a caregiver to keep his/her aging loved one safe. Use the following disaster checklist to get started: Assemble a disaster supplies kit. Arrange for someone to check on you. Plan and practice the best escape routes from your home. Plan for transportation if you need to evacuate to a shelter. Find the safe places in your home for each type of emergency. Have a plan to signal the need for help. Post emergency phone numbers near the phone. If you have home health care service, plan ahead with your agency for emergency procedures. Teach those who may need to assist you in an emergency how to operate necessary equipment. Be sure they will be able to reach you. For your safety and comfort, you need to have emergency supplies packed and ready in one place before disaster hits. You should assemble enough supplies to last for at least three days. Assemble the supplies you would need in an evacuation, both medical and general supplies. Store them in an easy-to-carry container, such as a five gallon plastic bucket or a duffel bag. Be sure your emergency kit has an ID tag. Label any equipment, such as wheelchairs, canes or walkers that you would need. Local Senior Center Resources
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Senior Centers that contract with the PSA26AAA center are required to develop and maintain an Emergency Action Plan (EAP) to coordinate with their County Office of Emergency Services, the Area Agency on Aging, and other relevant agencies and stakeholders to provide services during and after a disaster. In the event of an emergency, local senior centers will be able to provide accommodation to seniors, people with disabilities, caregivers and others community members in need in the event that other community facilities are inoperable. When to Go to a Shelter Shelters may be opened if a disaster affects a large number of people and/or the emergency is expected to last several days. The Red Cross gives tips to seniors on when to go to a shelter: Your area is without electrical power. There is a chemical emergency affecting your area. Flood water is rising. Your home has been severely damaged. Police or other local officials tell you to evacuate. Services provided at Red Cross shelters include food, temporary shelter, and basic first aid. To learn about shelters in your area, listen to your battery-powered radio or, if possible, check with you local senior center or Red Cross chapter. If You Need To Evacuate Coordinate with your caregiver or homecare provider for evacuation procedures. Try to car pool if possible. If you must have assistance for special transportation call Red Cross or your local officials. Wear appropriate clothing and sturdy shoes. Take your Disaster Supplies Kit. Lock your home. Use the travel routes specified or special assistance provided by local officials. Don’t take any short cuts, they may be unsafe. Notify shelter authorities of any need you may have. They will do their best to accommodate you and make you comfortable. Find more preparedness information at the following websites: http://www.redcross.org/prepare/location/home-family/seniors http://www.ready.gov/ http://www.caloes.ca.gov/ICESite/Pages/10-Ways-To-Be-Prepared.aspx
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Appendix 1 Emergency Communications Systems
A wide range of media serves Lake and Mendocino Counties from local and regional commer- cial/non-profit radio, television, and newspaper outlets. The following is a list of such media.
Both Counties:
Press www.pressdemocrat.com [email protected] 707-526-8570 Democrat
Mendocino County:
Ukiah Daily www.ukiahdailyjournal.com [email protected] 707-468-3500 Journal Anderson Valley http://theava.com [email protected] 707-895-3016 Advertiser Ft. Bragg [email protected] Advocate www.advocate-news.com 707-964-5642 [email protected] News Independent [email protected] Coast www.mendonoma.com 707-884-3501 [email protected] Observer Mendocino www.mendocinobeacon.com [email protected] 707-964-5642 Beacon [email protected] Willits News www.willitsnews.com 707-459-4643 [email protected]
Lake County:
Lake County www.record-bee.com [email protected] 707-263-5636 Record Bee Lake County www.lakeconews.com [email protected] 707-274-9904 News Lake County www.lakecomagazine.com [email protected] 707-701-6416 Magazine
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Emergency Communications continued
Bicoastal Media KZYX/Z KUKI 103.3 FM Mendocino County Public Broadcasting Q106 FM 90.7 FM Philo, 88.3 FM Ft. Bragg, 91.5 KNTI 99.5 FM FM KXBX 1270 AM www.kzyx.org KXBX 98.3 www.bicoastalmedia.com
KPFZ Lakeport KOZT Fort Bragg 88.1 FM 95.3/95.9 FM Lake County Community Radio www.kozt.com www.kpfz.org
Public, Educational, and Governmental Access
Lake County PEG TV (LCPEGTV) Mendocino Access TV Channel 8 Channel 2, 64, 65 www.lakecountypegtv.org www.mendocinoaccess.org 707-994-8201 x109 707-391-3254 [email protected] [email protected]
Radio Stations for Emergency News Road Closures/Conditions for Lake & In Lake & Mendocino Counties Mendocino Counties
Emergency Alert System (EAS) Local For latest road conditions: Area Primary Station: 1-800-427-7623 KUKI, Ukiah 1400 AM/103.3 FM www.dot.ca.gov/hq/roadinfo/
Additional Stations: To download detailed CA map: KOZT, Coast 95.3 or 95.9 FM https://www.google.com/maps/ KZYX&Z 88.1, 90.7, 91.5 FM @38.5982614,-122.0584016,7z?hl=en
To check CHP Traffic Incident Information: http://cad.chp.ca.gov In Communication Centers section, select Ukiah
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Appendix 2 Emergency Response Agencies In all areas, call 911 for life or death emergencies.
Mendocino County Fire Sheriff Police Business 983-6719 983-8226 n/a Covelo Dispatch 911 911 911 Business 961-2831 964-6308 961-2800 Fort Bragg Dispatch 911 961-2421 964-0200 Business 882-2151 882-2331 n/a Point Arena Dispatch 911 911 911 Business 462-7921 463-4411 463-6241 Ukiah Dispatch 463-6262 463-4086 463-6262 Business 459-6271 459-6111 459-6122 Willits Dispatch 459-4611 911 459-4611 Lake County Fire Sheriff Police Business 994-2170 262-4200 994-8251 Clearlake Dispatch 911 911 994-8251 Clearlake Business 274-3100 262-4200 262-4200 Oaks Dispatch 263-2690 263-2690 911 Business 279-4268 262-4200 262-4200 Kelseyville Dispatch 911 911 911 Business 263-4396 262-4200 263-5491 Lakeport Dispatch 911 263-2690 263-2690 Business 994-2531 262-4200 262-4200 Lower Lake Dispatch 911 911 911 Business 274-3100 262-4200 262-4200 Lucerne Dispatch 263-2690 263-2690 911 Business 987-3089 262-4200 262-4200 Middletown Dispatch 911 911 911 Business 274-3100 262-4200 262-4200 Nice Dispatch 263-2690 263-2690 911 Business 274-3100 262-4200 262-4200 Upper Lake Dispatch 263-2690 263-2690 911
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Appendix 3 Natural Disaster Response Agencies
Lake County Mendocino County
Lake County Mendocino County Office of Emergency Services Office of Emergency Services Mendocino County Sheriff 1220 Martin Street 951 Low Gap Road Lakeport, CA 95453 Ukiah, CA 95482 707-262-4200 707-463-5667
Works to protect the persons, property, Works to ensure the County is ready and and environment of Lake County in the able to mitigate against, prepare for, event of an emergency through planning, respond to, and recover from the effects of training, and coordination with responders, emergencies that threaten lives, local government and community stake- property, and the environment. holders. http://www.co.mendocino.ca.us/oes/ http://www.co.lake.ca.us/Government/ Directory/Administration/OES.htm Mendocino County maintains Memoran- dum of Understanding (MOU’s) with or- https://www.facebook.com/ ganizations who can assist with functional lakecountycagov/ needs populations (including aging adults in the event of a disaster and PSA26AAA holds a list of these MOU’s.
American Red Cross— Sonoma, Mendocino, & Lake Counties
Main Office: 5297 Aero Drive, Santa Rosa, CA 95403 707-577-7600
All Counties Disaster Assistance 24/7 1-855-891-7325
Health and Safety Training & Education http://www.redcross.org/what-we-do/training-education
Find an open Red Cross Shelter: http://www.redcross.org/find-help/shelter
Register or Search Safe and Well Listings: http://www.redcross.org/find-help/contact-family/register-safe-listing
Mendocino County has purchased and placed shelter trailers in various locations around the County. Volunteers are trained to man the shelters in the event of a disaster. Locations are reported through the Mendocino County OES.
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Appendix 4 Senior Centers
Lake County Mendocino County
Highlands Senior Service Center, Inc. Anderson Valley Senior Citizens, Inc. PO Box 180 PO Box 591 3245 Bowers Road 14470 Highway 128 Clearlake, CA 95422 Boonville, CA 95415 (707) 994-3051 (707) 895-3609
Kelseyville Seniors, Inc. Coastal Seniors, Inc. PO Box 1058 PO Box 437 5245 Third Street 24000 S. Hwy 1 Kelseyville, CA 95451 Point Arena, CA 95468 (707) 279-2175 (707) 882-2137
Lakeport Senior Activity Center, Inc. Indian Senior Center, Inc. 527 Konocti Ave. 425 N. State Street Lakeport, CA 95453 Ukiah, CA 95482 (707) 263-4218 (707) 462-5595
Live Oak Seniors, Inc. Manchester-Point Arena Indian PO Box 1389 Senior Center 12502 Foothill Blvd. 24 Mamie Laiwa Drive Clearlake Oaks, CA 95423 Point Arena, CA 95468 (707) 998-1950 707-882-2879 Lucerne Alpine Seniors, Inc. Northshore Community Center Redwood Coast Seniors, Inc. PO Box 937 490 N. Harold Street 3985 Country Club Drive Fort Bragg, CA 95437 Lucerne, CA 95458 (707) 961-4317 (707) 274-8779 Round Valley Indian Tribes Senior Middletown Senior Citizens, Inc. Center PO Box 1037 PO Box 448 21256 Washington Street 77826 Covelo Road Middletown, CA 95461 Covelo, CA 95428 (707) 987-3113 707-983-6566 Ukiah Senior Center 499 Leslie Street
Ukiah, CA 95482 (707) 462-4343 Willits Seniors, Inc. 1501 Baechtel Road
Willits, CA 95490 (707) 459-6826
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Appendix 5 Hospitals in Lake County
Adventist Health Hospital— Map data: Google
15630 18th Ave Clearlake, CA 95422 707-994-6486
Directions: From Southbound CA 29 Turn LEFT onto CA 53 N Turn RIGHT into 18th Ave Hospital is on your right
From CA 20 E Slight RIGHT onto CA 53 S Turn LEFT onto 18th Ave Hospital is on your right
Sutter Lakeside Hospital Map data: Google
5176 Hill Road E Lakeport, CA 95453 707-262-5000 Directions: From CA-20 East towards Upper Lake / Lakeport Turn RIGHT onto CA-29 Towards Lakeport Turn LEFT on Park Way Exit Turn LEFT onto Hill Road East Hospital is approximately 1.5 miles on your right
From North & Southbound Interstate 5 Take CA-20 exit toward Clear Lake / Colusa Turn LEFT onto CA-20 Turn LEFT onto Nice/Lucerne Cutoff Road Turn LEFT onto Lakeshore Blvd Turn LEFT onto Hill Road East Hospital is on your left
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Appendix 5 Hospitals in Mendocino County
Frank R Howard Memorial Hospital Map data: Google
One Marcela Drive Willits, CA 95490 707-459-6801
Directions: From Northbound CA 101/ CA 20 Turn RIGHT onto Baechtel Road Turn RIGHT on East Hill Road Turn RIGHT on Haehl Creek Dr. Turn LEFT on Marcela Drive
From Southbound CA 101 Turn LEFT onto Baechtel Road Turn RIGHT on East Hill Road Turn RIGHT on Haehl Creek Dr. Turn LEFT on Marcela Drive
Mendocino Coast District Hospital Map data: Google
700 River Drive Fort Bragg, CA 95437 707-961-1234 Directions: From Northbound CA 1 Turn RIGHT onto Cypress Street Turn RIGHT onto River Drive Hospital is on your left
From Southbound CA 1 Turn LEFT onto Cypress Street Turn RIGHT onto River Drive Hospital is on your left
From CA 20 heading west Turn RIGHT onto CA 1 N/S Main Turn RIGHT onto Cypress Street Turn RIGHT onto River Drive Hospital is on your left
Area Agency on Aging of Lake & Mendocino Counties Emergency Action Plan 44
Appendix 5 Hospitals in Mendocino County
Ukiah Valley Medical Center Map data: Google
275 Hospital Drive Ukiah, CA 95482 707-462-3111
Directions: From Northbound CA 101 Exit toward Central Ukiah Turn LEFT onto E. Perkins Street Turn RIGHT onto Hospital Drive
From Southbound CA 101 Take Perkins St exit towards Vichy Springs Rd Turn RIGHT onto E. Perkins St. Turn RIGHT onto Hospitals Drive
Area Agency on Aging of Lake & Mendocino Counties Emergency Action Plan 45
Effective October 2017 Revised September 2017 Produced by the Area Agency on Aging PSA 26
Area Agency on Aging of Lake & Mendocino Counties Emergency Action Plan 46