LCA – Timor-Leste Version 1.05

Logistics Capacity Assessment

Timor-Leste

Country Name Timor-Leste Official Name República Democrática de Timor-Leste / Democratic Republic of Timor-Leste

Assessment Assessment Date: From 27 th September 2009 To 27 th October 2009 Name of Assessor Ian Figgins Title Logistics Officer Email Contact [email protected]

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TABLE OF CONTENTS

1. Country Profile ...... 3 Introduction / Background ...... 3 1.2. Humanitarian Background ...... 4 1.3. National Regulatory Departments ...... 6 1.4. Customs Information ...... 7 2. Logistics Infrastructure ...... 13 2.1. Port Assessment ...... 13 2.2. Assessment ...... 24 2.3. Road Assessment ...... 37 2.4. Railway Assessment ...... 46 2.5. Waterways Assessment ...... 46 2.6. Storage Facilities Assessment ...... 48 2.7. Milling Capacity Assessment ...... 50 3. Logistics Related Services ...... 53 3.1. Fuel ...... 53 3.2. Transporters ...... 56 3.3. Vehicle Rental ...... 58 3.4. Taxi Companies ...... 59 3.5. Freight Forwarding Agents ...... 59 3.6. Handling Equipment ...... 59 3.7. Electricity / Power ...... 60 3.8. Manual Labour Costs ...... 62 3.9. Telecommunications ...... 62 3.10. Local Supplies Market ...... 64 3.11. Accommodation ...... 65 4. Scenarios & Contingencies ...... 66 4.1. Refugees and IDPs ...... 66 4.2. Food Security ...... 67 4.3. Natural Disaster ...... 68 5. ANNEXES ...... 71

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1. Country Profile

Introduction / Background

1.1.1 Basic Facts Basic Facts Capital Wikipedia, 2009 Languages Tetum and Portuguese Wikipedia, 2009 Mixed Malayo-Polynesian and Melanesian-Papuan descent: Tetum (100,000), Mambae (80,000), Tukudede Ethnic groups (63,170), the Galoli (50,000), the Kemak (50,000), and Wikipedia, 2009 Baikeno (20,000). Tribes Papuan origin include the Bunak (50,000), and Fataluku (30,000). Roman Catholic (97%), though local animist traditions have a persistent and strong influence on the culture. Religious Religions minorities include Muslims (1%) Protestants (1%) Hindu Wikipedia, 2009 (0.5%), Buddhist (0.1%) and traditional animist minorities make up the remainder Country Size (comparison) 166, slightly larger than Connecticut CIA World Fact book Population & Density Population: 1,131,612 (Density = 76 / km²) CIA World Fact book Bordering Countries Indonesia CIA World Fact book Coffee, sandalwood, vanilla, marble; note - potential for Exports significantly increased oil export. $10 million (2005 est. CIA World Fact book /excludes oil) Food, gasoline, kerosene, machinery: $202 million (2004 Imports CIA World Fact book est.) Coffee, rice, corn, cassava, sweet potatoes, soybeans, Agricultural Products CIA World Fact book cabbage, mangoes, bananas, vanilla

Timor-Leste; Settlements and Inhabitations

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1.1.2. Country in Figures General Information Country Size 14,874 km² CIA World Fact book Population 1,131,612 CIA World Fact book Population growth rate 2.03% (2009 est.) CIA World Fact book GDP per capita $2,300 (2008 est.) CIA World Fact book Population under poverty line (%) 42% (2003 est.) CIA World Fact book HIV prevalence (%) Negligible CIA World Fact book Other comments Useful Information Time zone (GMT +/-) (UTC+9) Wikipedia, 2009 Tropical; distinct rainy (hot, humid) and dry seasons. Climate description Temp 27 – 34 C CIA World Fact book

Currency US Dollar CIA World Fact book Telephone dialing code +670 Wikipedia Driving (left / right) Left Wikipedia Visa on arrival, US$30, valid 30 days. UN and NGO http://migracao.gov.tl Visa requirements and cost staff can obtain a visa for longer periods via their Immigration Department of organisation. Departure tax: US$10 Timor-Leste.

Money Parity and Inflation Exc hange R ate – US$ = Local Year Rate of inflation Currency 2010 Currency used is USD 7.8%

1.2. Humanitarian Background

1.2.1. Disasters, Conflicts & Migration History • The information is taken from; http://www.em-dat.net/disasters/countryprofiles.php Centre for research on epidemiology of disasters, Belgium. • There are no records for disasters prior to 2001 as Timor-Leste was internationally recognized in only 2002.

Disasters, Conflicts & Migration Natural Disasters Yes/No Comments / Details Drought Yes One recorded drought, no additional details. Regular earthquakes, Timor-Leste being on the “Ring of Fire”. A recent Earthquake Yes Norwegian-led report indicated a major earthquake in TL is “long overdue”. Epidemic Yes 2005, 22 deaths, 336 people affected. Extreme temperature No June 2001; 2 deaths; 2,508 people affected June 2003; 2 deaths; 600 people affected December 2003; 450 people affected Flood Yes February 2008: Major flooding Liquica, western corridor blocked for 6 days. NOTE: Floods happen regularly in Southern districts as well as Oecussi where people can be cut-off from aid for longer time. Regular Locust infestation in district, spread to other districts. Insect infestation Yes Insect infested stored food is a concern in TL Regular occurrence, especially during wet season. Re-forestation efforts Slides Yes ongoing but relatively ineffective. Volcano No Wave/Surge No Wild fires No Storm Yes March 2006 (); 8730 people affected. Other comments

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Man-made Civil strife Yes April 2006; civil unrest, 40+ deaths, 20,000 IDPs 1976 – 1999; conflict with Indonesian occupation, est.100 – 250,000 deaths. International conflict Yes September 1999; militia retributions, 1,400 deaths and 300,000 East Timorese refugees in Indonesian West Timor. Displaced in country Yes April 2006; civil unrest, 150,000 IDPs, most returned home by mid 2009. Refugees in country No NA September 1999; 300,000 East Timorese refugees in Indonesian West Refugees from country Yes Timor. UXO’s found regularly following widespread reconstruction of buildings in Landmines casualties / year Yes Dili and other major cities. Other comments

1.2.2. Calamities and Seasonal Affects Seasonal Affects on Transport (economic, social, climate…) Transport Comments From to November to March (with regional Primary road transport Flooding, landslides in wet season variations) November to March (with regional Secondary road transport Flooding, landslides in wet season variations) Rail transport NA NA Max Payload affected in wet season November to March (with regional Air transport due to aircraft carrying additional fuel variations) Waterways transport No Seasonal affects NA

Seasonal Affects on Storage and Handling (economic, social, climate…) Activity Comments From to Pre-positioning of stocks in rural areas Storage June to October prior to the rainy season. Handling No Major Seasonal affects NA Other No Major Seasonal affects NA

1.2.3. Capacities to Respond to Emergencies

1.2.3.1. Government • The government of Timor-Leste has some established departments and mechanisms to deal with national disasters, these are under the auspices of the Ministry of Social Solidarity and include the National Department Management Directorate (NDMD) National Department of Social Assistance (DNAS), Disaster Operations Center (DOC), and the National Disaster Management Policy (NDMP). • The humanitarian community has been working closely with the Government of Timor-Leste assisting in the development of these structures. • The military and civil defense forces in Timor-Leste are formally a member of the District Disaster Management Committee (DDMC) which is currently being established in every district. PNTL and FFDTL mainly provide security and communicative assistance whereas FFDTL also is capable to provide transport of relief items. • According to the National Disaster Risk Management Policy, the DOC and NDMD will rely on international organizations for logistics assistance.

Ministry/Department/Address Contact Names & Email Telephone & Fax Website* Name: Dra. Manuela G. B. Corte Real. Tel1: www.mtci-timorleste.com/en/ Ministry of Tourism Title: Director General, Tel2: Commerce and Industry Email: [email protected] Fax: [email protected]

Name: Dir. Amandio Amaral Freitas Tel1:+670 72 73 935 National Directorate of Social http://www.mss.gov.tl/ Title: Director Social Tel2: +6703339586 Assistance. Assistance Fax: Email: [email protected]

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Name: Francisco do Rosario Directorate of Natural Tel1: +670 7230107 Title: Director http://www.mss.gov.tl/ Disaster Management Tel2: +6703331265 Email: [email protected] Fax:

*Please note that connections to the government websites can be intermittent furthermore government titles, positions and contact details change on a regular basis; it is advisable to confirm the latest situation.

1.2.3.2. Humanitarian Community Humanitarian Coordination Name / Type Contacts Comments Address Tel1: Deputy SRSG for Governance Tel2: 5007 / 3313539 Support, Development and Mr. Finn Fax: Humanitarian Coordination, UN HC RC Reske- Email: Resident and Humanitarian Nielsen [email protected] ; Coordinator & UNDP Resident [email protected] Representative Coordination Mechanisms / Committees / Groups Contact & Organisation Name Contacts Comments Address Tel1:+670 731-1786 Philippe Tel2:+670 731-1643 HCU (Humanitarian SCHNEIDER Fax: Coordination Unit) UNMIT Email: [email protected] , Barracks

See annexes for Contact details of sectorial clusters or: http://sites.google.com/site/clusterstimorleste/ UNCT Contact Details: http://unmit.unmissions.org/Default.aspx?tabid=191

1.3. National Regulatory Departments

Ministry/Department /Address Contact Names & Email Tel ephone & Fax We bsite* Name: Ulderico Rodregues Ministry of Finance Title: Director of Customs Tel1:+6707230289 Directorate of Customs Email: Tel2: http://www.mof.gov.tl/en/rc/ [email protected] Fax:

Summary of Role and Services: See customs section 1.4 for further details

Ministry/Department/Address Contact Names & Email Telephone & Fax Website* Name: Eng. Flavio Cardoso National Directorate of Neves Tel1:+670 333 9354 Information Communications Title:Director of ICT Tel2:+670 723 0189 http://www.minfra.gov.tl/ and Technology Email: [email protected] Fax: +670 333 1091

Summary of Role and Services: See telecommunications section 3.9

Ministry/Department /Address Contact Names & Email Tel ephone & Fax Website* Name: Basilio Teixeira Title: Director of Land Tel1: +670 7231066 Ministry of Infrastructure transportation Tel2: http://www.minfra.gov.tl/ Directorate of Land Transport Email: NA Fax:

Summary of Role and Services: This directorate deals with vehicle registration, licences, inspection, vehicle importations and public transportation.

Ministry/Department /Address Contact Names & Email Tel ephone & Fax Website* Name: Agapito das Soares Title: Director General Tel1: +6707230090 Ministry of Health Email: Tel2: http://www.minsau.gov.tl/ [email protected] Fax:

Summary of Role and Services:

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*Please note that connections to the government websites can be intermittent furthermore government titles, positions and contact details change on a regular basis, it is advisable to confirm the latest situation.

1.4. Customs Information

1.4.1. Duties and Taxes Exemption

A) Emergency Response:

Although the Government of Timor-Leste has been member of the WCO since 2003, Annex J-5 revised Koyoto convention, tampere convention and OCHA model agreements have not been officially ratified by the government of Timor-Leste as they are still in the process of developing and implementing customs protocols and processes. Their laws however do agree in principle with all major international trade and customs conventions and practically endorse the outcomes of such international agreements, customs authorities have been facilitating express customs clearances in emergencies and tax exemptions for good destined for humanitarian projects. The customs authorities are still lacking full capacities, consequently implementation is still in progress and they cannot guarantee 100% compliance with all international agreements.

Agreements / Conventions Description Ratified by Country? WCO (World Customs Organization) member Yes No Date: Annex J-5 Revised Kyoto Convention Yes No Date: OCHA Model Agreement Yes No Date: Tampere Convention (on the Provision of Telecommunication Resources for Yes No Disaster Mitigation and Relief Operations) Regional Agreements (on emergency/disaster response, but also customs NA unions, regional integration)

B) Exemption Regular Regime (Non-Emergency Response) :

National Customs Legislation and Regime (Non-Emergency Response) • The directorate of customs is in the process of rolling out the ASYCUDA++ customs system; this should help to streamline the customs process and is expected to be completed within the next six months at the port, airport and Batugade border crossing. • WTO harmonised system for nomenclature is utilised for classification goods. • Customs brokers clearing goods must comply with the regulations of the respective importation regime, eight importation regimes have been established for various scenarios (consumption, temporary, re-imports, transit, exemptions etc.). • Clearances involve the processing phase of SAD (single administrative document): • Brokers compile the required supporting documentation (as specified below) and submit to CREP (Customs Review Entry Processing) in customs dispatch section. • Customs official verify the documentation, process in the ASYCUDA system and conduct physical inspection. • Clearances are then completed on presentation of receipt for payment of duties or proof of tax and duties exemption.

Duties comprise: • 2.5% importation duty on all imported goods. • 2.5 sales tax on all imported goods. • Excise tax, applicable to certain products (alcoholic beverages, tobacco products, fuel etc) with variable rates.

Legal references include: • The 2008 Taxation Act. • Decree law No 11 2004; customs code. • Decree law No 10 2004; customs tax offences.

Online references include: • Customs dept overview: http://www.mof.gov.tl/en/rc/#Overview • Customs dept organigram: http://www.mof.gov.tl/en/rc/download/DGRC_OC_EN.pdf • Diagnostic customs report 2008: http://www.mof.gov.tl/en/docPub/Review_Report_Customs_EN.pdf

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Organizational Requirements to Obtain a Duty Free Status United Nations Agencies • UNTAET / UNDP developed an agreement with the government of Timor-Leste where tax exempt statuses are assured for all UN agencies operating in Timor-Leste. • UN agencies should refer to their tax exempt status in any memorandums or letters of understanding with the government of Timor-Leste. • Registration with the Ministry of finance to attain a Tax Identification number is required. NGOs • NGOs are required to register with the Ministry of Justice to attain an NGO status which entitles them to tax exemption in accordance with articles 39 to 41 in decree law No. 5/2005. • Registration with the Ministry of Finance to attain a Tax Identification Number and a CERTIDAO DE DIVIDAS is then required. • NGOs are further required to obtain a letter of approval of tax exemption for each shipment from the respective ministry responsible for the related area of intervention (medicines from the Ministry of Health etc).

C) Exemption Certificate Application Procedure :

Duties and Taxes Exemption Application Procedure Generalities (include a list of necessary documentation) • Tax Identification Number (TIN) is required for all exemption applications and customs clearances. • Customs declarations are to be submitted for all cargos whether or not the tax exempt status is approved. • Tax exemptions are granted based on the end use of the imported goods, e.g. when exempt items are no longer used for humanitarian purposes payment of duties are then due to be imposed. • Organisations are required to attain their own tax exemptions, only customs clearances can be outsourced to agents. Process to be followed (step by step / flowchart) UN agencies: 1. Heads of agencies write a letter requesting tax exemption for any given shipment referencing their tax exempt status. 2. This letter, with any associated documentation (as stipulated in the matrix below) is attached to the customs declaration. 3. These are then submitted (either directly or via a customs agent) to the customs authorities for approval.

NGOs: 1. Heads of organisations write a letter requesting tax exemption for any given shipment referencing their tax exempt status. 2. This letter is then submitted to the ministry of finance with the following supporting documentation: • Copy Tax Identification Numbers (TIN) are required for all exemption applications and customs clearances. • Copy of Certidao de Dividas • Copy of NGO Registration with MOJ • Copy of the NGO Regitration with NGO Forum • Copy of the shipment documentation including the Invoices and packing list 3. This letter is also submitted to the respective ministry responsible for the related area of intervention (medicines from the Ministry of Health etc), from whom a corresponding letter of approval is subsequently attained. 4. These letters, with any associated documentation (as stipulated in the matrix below) is attached to the customs declaration. 5. These are then submitted (either directly or via a customs agent) to the customs authorities for approval.

D) Exemption Certificate Document Requirements

Duties and Taxes Exemption Certificate Document Requirements (by commodity) NFI (shelter, Vehicles and Staff (office) Telecom Food wash, Medicines Spare Parts Supplies Equipment education) YES, 1 YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY Invoice COPY YES, 1 YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY AWB/BL/Other COPY, Authenticated Authenticated Authenticated Authenticated Authenticated Transport Authenticate by shipping by shipping by shipping by shipping by shipping Document d by shipping agents. agents. agents. agents. agents. agents.

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Donation/Non - YES, 1 YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY Commercial COPY Certificate YES, 1 YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY YES, 1 COPY Packing List COPY Original Original Ministry of Directorate of Other Health letter of Land Documents approval. Transportation letter of approval. Additional Notes Tax Identification Number (TIN) is required for all exemption applications

1.4.2. Customs Clearance

1.4.2.1. General Information

Customs Information Document All imports and exports require written customs declarations, TIN – Tax Identification Number, Requirements and processed SAD documents. Embargoes None The usual prohibitions are in place covering counterfeits, firearms, narcotics Prohibited Items NOTE: Considering Timor-Leste copied a relative large part of their customs procedures from Australia, rather stringent quarantine rules are in place at Dili International Airport. General None Restrictions

1.4.3. Customs Clearance Document Requirements

Customs Clearance Document Requirements (by commodity) NFI (shelter, Vehicles and Staff (office) Telecom Food wash, Medicines Spare Parts Supplies Equipment education) D&T Yes, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Exemption Original, 1 1 copy. 1 copy. 1 copy. 1 copy. 1 copy. Certificate copy. Yes, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Invoice Original, 1 1 copy. 1 copy. 1 copy. 1 copy. 1 copy. copy. AWB/BL/Other Yes, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Transport Original, 1 1 copy. 1 copy. 1 copy. 1 copy. 1 copy. Document copy. Donation/Non- Recommend Recommende Recommende Recommende Recommende Recommende Commercial ed but not d but not d but not d but not d but not d but not Certificate required required required required required required Yes, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Yes, Original, Packing List Original, 1 1 copy. 1 copy. 1 copy. 1 copy. 1 copy. copy. NA NA NA NA NA Phytosanitary NA Certificate Frozen and MoH stamp of See notes fresh foods approval is below (2) require required on certificate of the invoice; Other origin for written request Documents quarantine is submitted to and ministry MoH with of agriculture Invoice, WB approvals.(1) and Packing

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list attached.

Additional Notes (1) • UN food imports are also exempt from quarantine requirements.

(2) • All vehicles must be less than 5 years old when they are brought into the country. • Imported vehicles are inspected in the port by representatives from Ministry of Trade Commerce and Industry, Directorate of Land Transportation and Customs officials (UN vehicles are exempt from inspection procedures). • Vehicles must be registered before they leave the port, applications must be made in writing to the Directorate of Transportation, all specification of the vehicle stipulated (chassis number, engine number, engine type, year of production, model etc), with an importation licences from the customs authority and a letter of authorisation from the ministry of trade and commerce. Usually registration is complete and number plates can be provided within 1 week of the vehicle arriving in Dili. • It is possible to clear vehicles prior to arrival so they can leave the port immediately after inspection (in 1-2 days).

1.4.4. Weight and Value Band

Value & Weight Band Information Class Value (local currency) Value (US$) Weight (Kgs) Document There are no regulations restricting the importation of documents. Non-Doc HV There are no regulations relating to the value and weight bands.

A) Transit Regime :

Transit Regime • Transit cargos do not have to pay taxes but are required to leave the country within 28 days of arrival. • For longer periods temporary importation regulations apply, where taxes due are held on deposit (BNU Bank) until the goods leave the country, for a maximum of one year. • Freight forwarders indicate that the system is working well for transhipment cargos passing through Dili port, however they maybe unwilling to accept transit cargos passing the land border as procedures are not so well established there and complications can arise.

1.4.5. Focal Points Information

At present customs clearance are managed as a matter of routine within respective agencies and there are no nominated customs focal points as such, however if the need arose any matter would be addressed through the logistics cluster, for which the lead agency is WFP (contact details for logistics cluster below):

Humanitarian Organization’s Customs Focal Point Organization World Food Program Name Fisseha Dejene Title Logistics Officer Address Rua Balide Mascarenhas, P.O. Box 133 Telephone Number + 670 3311012 Fax Number + 670 3310113 Telex NA Telegram NA Email Fisseha.Dejene @wfp.org Web www.wfp.org Language(s) Correspondence English

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Customs Authority Focal Point Governmental Body Ministry of Finance Name (if available) Ulderico Rodregues Title Director of Customs Address NA Telephone Number + 670 7230289 Fax Number NA Telex NA Telegram NA Email [email protected] Web: http://www.mof.gov.tl/en/rc/#Overview Language(s) Correspondence English, Tetum, Portuguese and Indonesian

1.4.6. Customs Information by Entry Points (port, lake/river, airport, overland entry points) 1.4.6.1 Dili Sea Port Entry Point Details Entry Point Location and Type (sea, Dili Sea port. land, air, etc.) Name of Customs Officer in Charge / Elias Mesquita Freitas Head of the Customs Office Title Chief of Customs, Dili Port. Address NA Operating Hours 08:00 – 17:00 Telephone Number +670 7399888 Fax Number NA Telex NA Telegram NA Email NA Web http://www.mof.gov.tl/en/rc/#Overview Portuguese, Tetum, English and Indonesian. Language(s) Correspondence Customs declarations are completed in English. Warehouse There are no bonded warehousing facilities in Dili Sea Port, the customs departed does have a small warehouse within the port, and it is kept for their internal requirements and not used for cargo storage. Customs Information and Document Requirements Documentation requirements are as described above. Customs do have an operational x-ray scanner for container leaving the port. Clearing System The main clearing/forwarding agents are: Ariana Oceano Agency Mobile Phone Numbers: +6707238766 +6707242678 Land Line: +6703322109 Fax: +6703312520 Email: [email protected] Address:Rua Bairo Central, Dili

SDV Logistic Mobile Phone Numbers: +6707230517 Land Line: +6703322818 Fax: +6703324077 Email: [email protected] Website: www.sdv.com Address:Avenida Presidente Nicolau Lobato, Dili

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JVK Naga Movers Mobile Phone Numbers: +6707235784 +6707268450 Land Line: +6703310076 Fax: +6703310076 Email: [email protected] Website: www.jvkasia.com Address: Rua Don Luis dos Reis Noronha.45, Near Cathedral Church, Dili

Global Transport Agency, Lda. Mobile Phone Numbers: +6707266992 +6707276063 Email: [email protected] Address:Rua farol Mandarin, Near Motael Church, Dili

KAYE Mobile Phone Numbers: +6707259267 +6707268125 Land Line: +6703310369 Fax: +6703310369 Address:Avenida dos Direitos Humanos, Area Delta 1, Dili

Hala-JNE Mobile Phone Numbers: +6707280898 +6707324688 Email: [email protected] Address: Rua Delta Comoro, Area Delta II, Dili

Bequeli Ocean Agency, Lda Mobile Phone Numbers: +6707242678 +6707231888 Land Line: +6703311291 Email: [email protected], [email protected], [email protected] Address: Rua Vila Verde, Beside of Cathedral Church, Dili

Trans Global Agency Mobile Phone Numbers: +6707393995 +6707302461 Land Line: +6703315555 Fax: +6703315555 Email: [email protected] Address:Rua17, Jose MariaMarques, Dili

Bachy Agency, Unipessoal Mobile Phone Numbers: +6707271684 +6707237546 Address: Rua Praia dos Coceiros, Pantai kelapa, Dili

Naroman Agencia Lda Mobile Phone Numbers: +6707238974 Land Line: +6703310141 Address: Rua Bairro Pite, Dili

Customary rates/fees for clearing agents are between 30.00 and 50.00 USD / shipment (Waybill). Organizations are able to clear their own goods. Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

1.4.6.2 Batugade Land border Entry Point Details Entry Point Location and Type (sea, Batugade, Land border crossing land, air, etc.) Name of Customs Officer in Charge / Alberto Seixa Head of the Customs Office Title Chief of Customs, Batugade Address NA Operating Hours 08:00 – 17:00 Telephone Number +670 7239051 Fax Number NA Telex NA Telegram NA Email NA

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Web http://www.mof.gov.tl/en/rc/#Overview Portuguese, Tetum, English and Indonesian. Language(s) Correspondence Customs declarations are completed in English. Warehouse There are no storage facilities (bonded or otherwise) on the Timorese side of any land border crossing points into Timor-Leste. There is a parking area for trucks to wait pending customs clearance to proceed. Customs Information and Document Requirements Documentation requirements are as described above. There are minimal facilities at the border post, the customs office (electricity is from generator, communications are mobile phone only). Clearing System Customs declarations are received at the border, however clearances are done in Dili, and trucks wait at the border until customs clearances have been completed. Important note: Drivers of trucks require Indonesian visa’s to be obtained in Dili prior to departure. In case Timorese trucks with Timorese license plates are used, prior approval from the Indonesian embassy in Dili significantly speeds up the process of border clearance.

2. Logistics Infrastructure

2.1. Port Assessment

2.1.1. Port of Dili Location of the Port Port Name Dili Latitude 8°33’.12 S Longitude 125°34’.24 E

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2.1.2. Port Overview • The port in Dili is the main and only international port of entry to Timor-Leste, the harbor is surrounded by a natural reef with only one clearly marked access route; the reef provides a natural protection against severe weather which can occur in the rainy season (typically November – February). • A single 280m long wharf can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths with a draft of 5 - 9M. • JICA have undertaken a rehabilitation project to reconstruct the entire wharf due to structural defects in the original construction and subsequent dilapidation of the jetty, this is due to be completed by early 2010. • One ramp facilitating roll-on, roll-off vessels is located past the East end of the jetty, and one on the West side • Storage facilities are very limited and the port suffers from congestion, containers where the harbor master indicates a maximum capacity of 1,000 containers can be stored on the hard standing.

Port Contacts Company / Port Authority Directorate of Port Authorities Management Contact and Position Costantino Soares, Director of Port Authorities Management Contact and Position Natalino Do Val Munes De Caravalho, Chief Maritime Officer

2.1.3. Port Performance • Currently Dili port is receive approximately 20 vessel calls per month with exports (since 2006) accounting for less than 3% of cargo volumes. • There are no cranes or derricks on the wharf so vessels calling are advised to have a self offload capability; all cargo handling is outsourced to stevedoring companies that are operating within Dili. • There are also no facilities for handling bulk cargoes; estimates indicate that the port can handle a maximum of 100 containers per day. • The Port authorities are members of the International Maritime Organization. The regulation of Port Fees and charges are formulated according to Decree – Law No. 19/2003. • These regulations have been formalized by the government of Timor-Leste in an effort to aid the development of the port operations, implementation of certain services, as a practical reality is still a work in progress.

Performance for 2008 Vessels calls 260 Vessels Container traffic (TEUs) 24570 TEU

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Total cargo handling (mt) 131391 MT Total annual capacity of the port NA

Bulk Container Conventional Capacity for 2008 mt / Year TEU’s / Year mt / Year Export activity of the Port NA 11,995 0.0 Import activity of the port NA 12575 253635.3 Current yearly import by Information Not Information Not Information Not Humanitarian Organisations (break Available Available Available by organization if possible) through that port Top 1 Organisation NA Timor Food Timor Food Top 2 Organisation NA Lima Putri Lima Putri Imported for this LCA Country NA NA NA

2.1.4. Discharge Rates 1 Cargo category Unit Charge Bulk cargo Liquid products Dry products Breakbulk cargo m³/Ton. The greater of US$1.80 / m³ or US$1.80 / MT

Full containers Up to 20-foot length Unit US$ 35.00 In excess of 20-foot length Unit US$ 80.00 Empty containers Up to 20-foot length Unit US$ 15.00 In excess of 20-foot length Unit US$ 40.00 Motor vehicles Less than 6 metres in length Unit US$ 50.00 More than 6 metres in length Unit US$ 100.00

• Please see sections 13 – 15 of the Regulation of Port Fees and Charges at http://www.eastimorlawjournal.org/Government_Decree_Laws_East_Timor/Decree-Law-2003-19.pdf

2.1.4.1. Pilotage fees • The port authorities indicated that pilotage services are not generally used in Dili port, the harbor masters office provides navigational assistance to vessels through radio communications. • The port regulations state that pilotage services are available on request and are mandatory for vessel in excess of 500 GRT, the established rate is 250.00USD per movement. • This fee is increased by 50% if delivered on a workday outside of normal working hours and by 100% if delivered on a non-working day (Sundays and National Holidays).

2.1.4.2. Tug Services • The Chief maritime officer indicated that there are currently no tug boat services available in Dili port; however articles relating to the prevision of these services are clarified in the port regulations which state that tugboat services are regulated by the port authority and the use thereof is mandatory for vessels having a gross tonnage above 500 GRT. • The rates would be 1,000.00 USD for each tugboat service delivered, this fee is increased by 50% if delivered on a workday outside of normal working hours and by 100% if delivered on a non-working day (Sundays and National Holidays).

2.1.4.3. Mooring Services

Narrative Mooring Service (Rate per operation) Charge (indicate currency) Mooring, un-mooring 250.00 USD

1 Sections 2.1.4.1 and 2.1.4.2. may help in measuring charges for charter vessels or consignments and dealing with F.F.

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Mooring, un-mooring without the use of boats 120.00 USD Shifting alongside (per manoeuvre) 120.00 USD

2.1.4.4. Port & Harbour Dues • There are established navigation fees which are applicable to every vessel entering the port of Timor-Leste, these are 0.06 US$ per entry per GRT of vessel with a minimum charge of 6US$, reductions and exemptions of the navigation fees are available and are stipulated in sections 12, 16 and 17 of the Regulation of Port Fees and Charges at http://www.eastimorlawjournal.org/Government_Decree_Laws_East_Timor/Decree-Law-2003- 19.pdf

Vessel Description (rate = 100 GRT or part thereof Charge (indicate currency) All vessels other than those exempted 0.06 US$ per entry per GRT

2.1.4.5. Dockage, Buoyage & Anchorage • There are three type of dockage fees in place where differentiating between the first two is somewhat ambiguous, so is expounded upon below. • A dockage fee for the availability and use of a concrete berth is to be levied on a vessel that docks at any berth, uses a ramp or mooring buoy in 0.025USD / GRT / hour, a dockage fee for vessels using any other points between the ports of Timor-Leste for the purpose of carrying out a commercial operation is 0.15 USD / GRT / hour. • The dockage fees applied to vessels or ships docked at a berth of the port or anchored within the port area, tied up to or lying alongside another ship or in between loading and unloading operations or extensions of stay within any port of Timor-Leste. • The dockage fees are 0.08 USD / GRT for the first 24 hours and then 0.04 USD / GRT / successive 24 hour periods. A vessel or ship performing no port operations is charged from the first hour, whereas vessels performing port operations are charged only after the first 24 hour period.

Vessel Description (Rates = per metre/per hour) Charge (indicate currency) Vessels at quays, wharves or jetties 0.025 USD / GRT / hour Vessels at buoys or Ro-Ro vessels berthed stern to quay 0.015USD / GRT / hour 0.08 USD / GRT for the first day, 0.04 USD / GRT / Vessels at anchorage; except at Port Convenience successive day.

• Special dockage fees apply to leisure vessels, ships engaged in sea-tourism activities and cargo ships of less than 300 GRT (non-SOLAS ships) which are based on the length of the vessel and can be applied as a daily rate or as a lump sum for longer stays: • The daily rate is 0.20 USD / M for the initial 24 hours and 0.10 USD / M for each successive 24 hours. • The lump sum rates are calculated as follows (where L is the length of the ship): Lump sum period in days (T) 30 90 180 265 Amount payable L x 2.7 USD L x 7.2 USD L x 12.6 USD L x 21.9 USD

2.1.4.6. Supply of Fresh water • Fresh water supplies are provided by the port authorities through shore hydrants only and are charged at 5 USD / M 3 with a minimal supply of 1 M3 inclusive of operations and use of the plumbing fixtures and meters. Vessel Description (Rates = per tonne) Charge (indicate currency) Via shore hydrants 5 USD / MT In stream (including towage of Barge) NA

2.1.4.7. Laying up of Vessels • Dili port authorities have no established laying up fees asides from the dockage as mentioned above in 2.1.1.3.5 Dockage, Buoyage and Anchorage. Vessel Description (Rates = per ton) Charge (indicate currency) Via shore hydrants NA In stream (including towage of Barge) NA

2.1.4.8. Charges for General Services • The port authorities are entitled to deliver miscellaneous services additional to its normal areas of intervention provided it is not deemed inconvenient; the fees are then agreed directly by the parties concerned. • The port authorities may also deliver supplies and materials upon request where a 20% accrued cost shall be billed. In any such cases it is the responsibility of the users to repair any damaged caused to facilities, equipment and tools in accordance with any deadlines as set by the port authority, where these conditions are

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not met and the works are undertaken by the port authority incurred costs accrued of 30% shall be billed to the user. • Office space can be leased out for business directly related to port activities at a minimum of 6.00 USD / M 2 / month exclusive of costs for power, water supply and communications. • Provision of communication services are charged at cost plus 25%. • Power supplies are charged 0.35 USD / Unit / Kwh with a minimum of 100 Kwh and reductions for longer term use. Power supplied to refrigerated containers is 3.00 USD / hour / unit.

2.1.4.9. Hire of Labour and Equipment • There are no cranes or derricks on the wharf so vessels calling with conventional cargoes are advised to have a self offload capability; all cargo handling is outsourced to stevedoring (or other) companies that are operating in Dili. Service (Per hour of part thereof) Charge (indicate currency) Floating Crane, incl. of minimum crew and exclusive of towage NA 18 MT crane available for 120 USD / Hour through Mobile Crane more than 5 mt inclusive of driver A1 services. Mobile Crane less than 5 mt or equal inclusive of driver 4 MT (crane truck) 80 USD / Hour There are a range of privately owned boats in Dili VIP launch inclusive of crew that are available to rent upon direct negotiation with the owners. Pilot boat inclusive of crew NA Fire appliance inclusive of minimum crew NA Sourced through commercial transportation and Tipper truck or flatbed lorry inclusive of driver stevedoring companies, quotations available. Forklift or Tractor more than 5 mt inclusive of driver 16 MT forklifts are charged at 80 USD / hour. 3 MT forklifts are charged at 25 USD / hour. Forklift or Tractor less than 5 mt equal of inclusive of driver 4MT forklifts are charged at 30 USD / hour. Van, Pick-up or Saloon Car inclusive of driver 60.00 USD / day Management or supervisory staff 6.5 – 7.5 USD / Hour Skilled staff: e.g. Crane or Forklift Driver, Artisan, Firemen or Clerk 4.0 USD / Hour Semi-skilled staff: e.g. Labourers, Watchman 3.0 – 3.5 USD / Hour

2.1.5. Berthing Equipment & Specifications • Dili port has no facilities to handle bulk cargos so shipments are restricted to containerized and conventional cargos. • There are two fuel jetties close to Dili which are privately owned by fuel companies and are dealt with in more detail in fuel section. Any fuel or liquids coming into Dili port itself arrives in ISO containers. • There are maritime police in Dili who have boats to patrol the coastline, however they are not based within the port itself, there are a variety of privately owned boats and speed boats in Dili which can be rented through direct negotiations with their owners. Berthing specifications Total berths Quantity Length (m) Draft (m) Conventional Berths* 3 90 (280m total) 5 – 9 m Container Berths* 3 90 (280m total) 5 – 9 m See section Fuel Supply NA NA Bulk Oil Jetties and storage Cased Oil Jetties NA NA NA Bulk Cement Berths NA NA NA Lighterage & Dhow (other) Wharves NA NA NA Explosives Jetty NA NA NA Berthing Tugs & Mooring Boats NA Pilot Boats NA Water Barges NA

Police Boats NA Anti-pollution Boats NA Speed Boats NA • *There is one 280m long wharf that can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths

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2.1.6. General Cargo Handling Berths General Cargo - Imports Berths Imports – Bagged Cargo 3* Exports – Bagged Cargo 3* Imports – Steel Goods 3* Imports & Exports – Ro-Ro 1 Imports – Vehicles 3* Others Imports NA • *There is one 280m long wharf that can handle a maximum of three vessels at any one time and is nominally divided into three multi –functional berths, and a small ramp service the Ro-Ro ferry service.

2.1.7. Port Cargo Handling Equipment • There are three stevedoring companies operating in Dili port; Perkins, Timor Stevedores and Troy Logistics Services, each are having their own capacities and capabilities for mechanical handling equipment, the list of forklift trucks below is composite of their collective assets. • There are additional mechanical handling assets on the market in Dili (including mobile cranes), these can also be rented and used within Dili port on attaining permission of the port authorities. • Timor Stevedores and Troy Logistics Services both have storage compounds outside of the port which could be referred to as Inland container depots; Troy Logistics Services are establishing a bonded cargo facility within his compound in cooperation with the customs authorities. • Company details for the stevedoring companies are listed in section 3.6 Handling Equipment (below). Port Cargo Equipment (Operational) Appliances & Models Quantity Capacity Shore Gantry NA Mobile (rail mounted) 1 18MT Forklifts 16 2MT – 45MT Tractors NA Trailers NA Vacuvators NA Bagging Machines NA

2.1.8. General Services • General port services in Dili port are extremely limited, most shipping lines are attending to such requirements on other ports of call. Service (Per day of part thereof) Charge (indicate currency) Bagging plant operators, per unit of plant NA Vacuvators, per unit of plant NA Arranged by shipping agents, there are several fuel Bunker Supplier transporters operating in Dili, prices quoted on a case by case basis Arranged by shipping agents, prices quoted on a case by Bunkering Agent case basis Barge operator, per barge NA Fresh Water suppliers (road tankers) Water only available through port hydrants. Ship Contractors NA Ship Chandlers NA Safety equipment supplier & service NA Marine Contractors NA Scrap Metal Dealers NA Ship Watchmen Supplier NA Marine Engineer NA Marine Surveyor NA Ship Surveyor NA Cargo Surveyor NA Sludge Collector NA

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Small Boat Operator NA

2.1.8.1. Discharging Facilities

Container Facilities 20ft (TEUs) 40ft (FEUs) Container facilities Yes Yes Daily off-take capacity No of containers/day 70 50 Container Freight Stations (CFS) Yes Yes Number of CFS 3 1 Capacity of CFS No of containers/day 70 50 Refrigerated Container Stations Yes Yes Limited to generator Number of Stations (connection points) capacity.

2.1.8.2. Oil Handling Terminal • There are no oil handling terminal within the port itself, however there are two private fuel suppliers that have dedicated jetties for receiving fuel shipments. For full details see the fuel section 1.1.2 Fuel Supply and storage (below).

2.1.8.3. Multipurpose Terminal • The whole of Dili port could be considered as a single multipurpose terminal.

2.1.8.4. Grain & Bulk Handling • There are no grain or bulk handling facilities within Dili port.

2.1.8.5. Main Silo Terminal • There are no silos in Dili.

2.1.8.6. Main storage terminal • The whole of Dili port could be considered as a single multipurpose terminal.

2.1.8.7. Bagging – Grain Handling • Currently there is no bagging or grain handling facilities in Dili port.

2.1.9. Stevedoring

2.1.9.1. Conventional Cargo Other Services Charge (indicate currency) Mail per bag, or ships stores per package Exempt of charges. Returning empty bags Exempt of charges. Repairs in the breakage room per package Quoted for on a case by case basis Crated animals, per cubic meter of crate Quoted for on a case by case basis Animals handled by sling Quoted for on a case by case basis Animals walked on/off board Quoted for on a case by case basis

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Stevedoring – Large Packaged Articles Charge (indicate currency) From 14 DWT to 40 DWT Quoted for on a case by case basis Over 40 DWT Quoted for on a case by case basis

2.1.9.2. Containerised cargo

Containerised Cargo Handling Charges 20 ft (TEUs) 40 ft (FEUs) Discharge, loading, shifting within the hold or shifting on 10 USD 17 USD deck without landing Containers handled via a conventional ship 10 USD 17 USD Containers handled on a Ro-Ro basis 35 USD 45 USD Empty containers 30 USD 40 USD Transshipment containers, overland containers, containers shipped & re-landed or landed & re-shipped or shifted from 10 USD 17 USD hold to hold

For stuffing or re-stuffing, labor is normally available at the port gate where rates need to be negotiated. Prices can be negotiated per man-hour or per container. Stripping or Stuffing of Containers 20 ft (TEUs) 40 ft (FEUs) 3 3 Stripping or Stuffing 1.8 USD / M 1.8 USD / M 3 3 Stripping and re-stuffing transshipment cargo 1.8 USD / M 1.8 USD / M

2.1.9.3. Other container handling services Other Container Handling Charges 20 ft (TEUs) 40 ft (FEUs) Cover or pontoons which can be lifted using a standard Quoted for on a case by Quoted for on a case by ISO twist lock spreader case basis case basis Quoted for on a case by Quoted for on a case by Other cover or pontoon case basis case basis Transfers to/from the Container Terminal 10 USD 17 USD Other transfers within the terminal are not charged 10 USD 17 USD Handling of empty containers at ICD's 10 USD 17 USD Reefer containers plugged onto reefer points 3.00 USD / Unit / Hour NA Storage of import empty containers from two days after 25 USD / Unit / Day 60 USD / Unit / Day arrival or empty export containers from date of loading Storage of full import containers from date of arrival 2.5 USD / Day 3.5 USD / Day

2.1.9.4. Labour Ordering, Cancellation and Delay • There are no established fees for ordering, cancellation and delay of labor as yet, stevedoring companies providing the labor would deal with such matters through direct negotiation.

2.10.1. Shore Handling

2.1.10.1. Conventional Cargo Conventional Cargo (Rate per tonne or part thereof) Charge (indicate currency) Direct discharge/loading of imports/exports 3.00 USD /MT Crude Petroleum Oil Imports NA Other Liquid Bulk Imports NA Other Imports NA Liquid Bulk Exports/Bunkering NA Other Exports NA

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Conventional Cargo (Rate per tonne or part thereof) Charge (indicate currency) Import Cargo Handled at ICD's 3.00 USD /MT Export Cargo Handled at ICD's 3.00 USD /MT Shut-out Cargo removed from the Port 3.00 USD /MT Fumigation of Cargo 100USD + 9.75 USD / CBM Palletising / pre-slinging in the Port on request 3.75 USD / MT Dangerous Cargo Quoted for on a case by case basis

Conventional Cargo (Rate per tonne or part thereof) Charge (indicate currency) From 14 DWT to 40 DWT Quoted for on a case by case basis Over 40 DWT Quoted for on a case by case basis Hire of a gang Quoted for on a case by case basis

2.1.10.2 Containerised cargo

Shore Handling Charges 20 ft (TEUs) 40 ft (FEUs) Import Containers 35 USD 45 USD Export Containers 35 USD 45 USD

Stripping & re-stuffing for customs verification 3 3 1.8 USD / M 1.8 USD / M Stripping & re-stuffing of un-nominated or shut-out export cargo 1.8 USD / M 3 1.8 USD / M 3 Stripping or re-stuffing of containers taken to Customs Warehouse 1.8 USD / M 3 1.8 USD / M 3

Shore Handling charges Charge (indicate currency) Ten day removal charges, or transfer within the Port, or 10 USD / TEU 17 USD / FEU transfer to Customs Import Containers handled at the Inland Container Depots 10 USD / TEU 17 USD / FEU Exports Containers handled at the Inland Container 10 USD / TEU 17 USD / FEU Depots

Domestic FCL Container Charges 20 ft (TEUs) 40 ft (FEUs) First 5 consecutive days Free of Charge Free of Charge Per day thereafter 25.00 USD / Day 60.00 USD / Day

Railtainer Imports to ICD’s Charges 20 ft (TEUs) 40 ft (FEUs) First consecutive days NA NA Per day thereafter NA NA After the 1st day and thereafter NA NA

Transit FCL Import Container Charges 20 ft (TEUs) 40 ft (FEUs) First 5 consecutive days Free of Charge Free of Charge Per day thereafter 25.00 USD / Day 60.00 USD / Day

Transshipment Container Charges 20 ft (TEUs) 40 ft (FEUs) First consecutive 12 hours 2.00 USD / Day 10.00 USD / Day > 12 Hours and <8 Calendar days 4.00 USD / Day 50.00 USD / Day

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Domestic FCL Export Container Charges 20 ft (TEUs) 40 ft (FEUs) First 5 consecutive days Free of Charge Free of Charge Per day thereafter 25.00 USD / Day 60.00 USD / Day

Empty Container Charges 20 ft (TEUs) 40 ft (FEUs) Imports – First 5 consecutive days Free of Charge Free of Charge Imports – Per day thereafter 25 USD / Day 60 USD / Day Exports – First 5 consecutive days Free of Charge Free of Charge Exports – Per day thereafter 25.00 USD / Day 60.00 USD / Day

Dangerous Cargo Charges 20 ft (TEUs) 40 ft (FEUs) Quoted for on a case by Quoted for on a case by From day of landing case basis case basis

Out-of-Gauge Container Charges 20 ft (TEUs) 40 ft (FEUs) First 5 consecutive days Free of Charge Free of Charge Per day thereafter 60.00 USD / Day* 60.00 USD / Day Prices are quoted as “containers up to 20 feet in length and containers more than 20 feet” as the port authorities have no specific charges for out of gauge containers, assumed to be charged at the higher rate.

FCL Containers of Unknown Status Charges 20 ft (TEUs) 40 ft (FEUs) Quoted for on a case by Quoted for on a case by case From day of landing case basis basis

2.1.11. Clearing Agents 2 Company Name & Contact Names & Email Tel & Fax Website Address Name: Tel1:(+670) 725 5552 TSGA Title: Tel2: (+670) 732 5359 NA Email:[email protected] Fax: Summary of Role and Services: Express courier and customs clearance services.

Company Name & Contact Names & Email Tel & Fax Website Address Name: Rafael Ribeiro Tel1: (+670) 3322 818 SDV Title: General Manager Tel2: (+670) 723 0517 www.sdv.com Email:[email protected] Fax: (+670) 3324 077 Summary of Role and Services: Customs clearance, shipping, freight forwarding, transportation.

Company Name & Contact Names & Email Tel & Fax Website Address DHL, Name: Tel1: 3322 367 Av Presidente Nicolao Title: Tel2:3311 567 www.dhl.com Lobato Email: Fax: Summary of Role and Services: Express courier and customs clearance services.

Company Name & Contact Names & Email Tel & Fax Website Address Name: Troy Adam Tel1: ( + 670) 331 0897 Troy Logistics Services, Title:Director Tel2: ( + 670) 732 5359 NA Pante Kelapa, Dili Email:troy@crocodile- Fax: ( + 670) 331 0898 agency.com

2 Further Clearing Agents / Freight Forwarders in annex

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Summary of Role and Services: Customs clearance, shipping, freight forwarding, storage, transportation.

2.1.12. Port Security • There are several different security providers operating within the Dili port which include, civil security forces manning the main gate, port security guards working inside the port who are responsible for maintaining the ISPS standards, UNPOL and PNTL (Timor-Leste National Police) also have guard posts and patrol within the port. • Customs have their own security guards responsible for securing cargos whilst vessel security is the responsibility of the maritime police who are based outside of the port itself and have small coastal patrol boats.

Security ISPS Compliant Yes No ISPS Level (current) 1 2 3 1=Normal; 2=Heightened; 3=Exceptional

2.1.13. Storage facilities • The port warehouses are permanent structures with good drainage, and corrugated iron roofing and are located within a secure area of the port compound, although some maintenance is required.

Port Storage – Managed by Ministry of Social Solidarity (in conjunction with Port Authorities Total floor space = m² Quantity Floor area (sqm) Main Quay Transit Sheds 2 1392.3 Back of Port Transit Sheds NA NA Lighterage Area Transit Sheds NA NA Customs Warehouses 1 585.2

2.1.14. Port of Pante Makasar, Oecussi • There are two jetties in Oecusse which can be used for commercial activity, neither have any facilities for storage or mechanical handling, manual labour is readily available in both locations, rates are negotiated directly in accordance with the nature of the cargo. • The Ro-Ro ferry serves Oecussi twice weekly from Dili, JICA are currently assessing the facilities in regard to rehabilitation projects with the design phase due to be completed by July 2010.

In Town, Pante Makasar • Is currently in good condition as this quay has been rehabilitated by Timor-Leste government,

Makata Jetty Pante Makasar Jetty

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Out of Town, Makata • This quay was built during Indonesia occupation and is in poor condition as it is currently disused and is a 20 minute drive from the Town center.

2.1.15. Beloi jetty, Atauro Island, Dili District • Recently refurbished the jetty at Atauro is used twice weekly by the Berlin Nakroma, and is situated right in front of Atauro’s main town, Beloi. The jetty is specifically designed for RoRo and can not be used for docking of other ships. The entry to the harbor has in November 2009 been upgraded an now boasts clear marker buoys and two heavy moorings • No facilities are available for loading / offloading, manual labour is readily available in both locations, rates are negotiated directly in accordance with the nature of the cargo

2.1.16. Com Jetty, Los Palos District • Com jetty was originally constructed by the Indonesian military and comprises a single 80m long wharf that is perpendicular to the shore line with a 8m draft, and is accessed by a permanent roadway, with a loading area (50m x 50m) behind the wharf. • The wharf was designed to accommodate vessels up to 1000 GRT, however the harbor master (Ermundo De Cruz + 670 729 1196) reports that the bay is exposed to waves and large vessels have been damaged whilst moored to the jetty, consequently use is currently restricted to fishing boats.

2.1.17. Cirabella Jetty, Baucau District • This was previously a private jetty dedicated to a cement processing plant, both of which are now currently disused, the jetty is serviced by a roadway which extends about 30m offshore before turning westwards to mechanical ramp that is lined by a series of four berthing dolphins on the south side. • The ramp is highly corroded and of no further use, however the remaining concrete structure is in good condition. The draft is 4 meter.

2.1.18. Port of Hera, Dili District • This is a military establishment that is currently run by the Timorese armed forces who were somewhat reluctant to allow visitors or divulge further details.

2.2. Airport Assessment

2.2.1. Civil Aviation

2.2.1.1. Overview The Timor-Leste government owns all aerodromes including in the Oecussi enclave and the Dili Heliport. Aerodromes/heliport operating hours are restricted to daylight hours as published. The Civil Aviation Division (CAD) operates Presidente Nicolau Lobato International Airport and is currently under the umbrella of the airport directorate, administrative procedures are underway to create a civil aviation authority that is separate from the Airport directorate, and is due to be in place by early 2010. Presidente Nicolau Lobato International Airport and Baucau/Cakung aerodromes are designated as international aerodromes. However, Presidente Nicolau Lobato International Airport presently is the only aerodrome authorized by CAD for regular commercial operations on a charter basis.

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Operators intending to operate international flights to Baucau aerodrome, including flights in support of UNMIT or others, must obtain prior approval from the CAD, which will consider requests on a case-by-case basis. Aerodrome operating minima are not established. Operators shall establish aerodrome operating minima for each of the aerodromes to which they operate into in accordance with the provisions of as established by CAD. There are no visual signals are available at the aerodromes. Night operations generally are not permitted at the aerodromes; however, the CAD may permit night operations for emergency purposes only, such as for urgent medical evacuation or mercy flights and training flights.

Demarcation of Zones The grounds of Timorese aerodromes are divided into two zones as follows: a) Public zone comprising that part of the aerodrome opened to public; b) Restricted zone comprising the rest of the aerodrome. For emergency/mercy flights; access to the restricted zone is authorized in accordance with aviation regulations and rules/conditions laid down by the aerodrome authority.

Authority & Address Contact Names & Email Tel ephone & Fax Website Name: Romuldo A.S. da Silva Civil Aviation Authority, Title: Director of Civil Tel1: + 670 7230170 http://www.timor- International Airport Aviation Tel2: + 670 7444408 leste.gov.tl/CAA/index.html Presidente Nicolau Lobato. Email: Fax:: + 670 3317111 [email protected]

Summary of Role and Services: The Civil Aviation Directorate is responsible for the management of all aviation operational services, with the development and implementation of aviation regulations for Timor-Leste

2.2.1.2. Procedures for Foreign Registered Aircraft In Timor-Leste., the following requirements need to be applied, presented and approved before preposition of foreign registered aircraft: A formal letter of request for registration of foreign aircraft is required to be submitted to the Civil Aviation Division (CAD), approvals are granted pending satisfactory outcome of a physical inspection of the aircraft. Foreign pilots wanting to operate in Timor-Leste are required to submit a written request to CAD and show proof of valid license. For further details please see: http://www.timor-leste.gov.tl/CAA/caregulation.html

2.2.2. Main Airport Airport Name & Contact Names & Email Tel & Fax Website Management Name: Fernando Ribeiro Airport Manager Title: Airport Manager Tel1:+ 670 7230172 http://www.timor- International Airport Email: Tel2:+ 670 3317110 leste.gov.tl/CAA/index.html Presidente Nicolau Lobato. [email protected] Fax: + 670 3317111

Summary of Role and Services: 1. Fire Fighting, the airport hosts a fully trained crew with fire fighting assets, including 3 fire engines, 2 carrying water (total capacity is 10,500 liters) and 1 carrying foam (600 liters). 2. Airport maintenance; the airport has capacity for civil, electrical and mechanical engineering (mechanical capacity is restricted to vehicles and cannot service aircraft). 3. Air operations; terminal, runway and control tower operations. 4. Financial and administrative requirements. 5. Airport security

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2.2.2.1. General Overview Location details Country Timor-Leste Latitude S08° 32’ 47.1” Province / District Dili Longitude E125° 31’ 29.4”. Dili city (6.2Km west of Dili Elevation/reference Town or City (closest) 25ft/33.8º Celsius city). temperature International Airport Airfield Name International airport Yes No Presidente Nicolau Lobato. IATA & ICAO codes IATA : DIL, ICAO : WPDL Open from/to (hours) 06:00 TO 18:00

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2.2.2.2. Performance Performance Year(s) and figures Once aily flights to Darwin and Bali Total aircraft movements fixed wing (only international) Once daily charter flights for Oil Companies Once daily charter flights for PDL TOLL for ISF Daily UN MI8 flights to and from districts Total aircraft movement rotary wing (only domestic) Daily Black Hawk recon flights ISF Twice daily Super Puma flights to oil rigs in Coral Sea Total passengers Information Not Available from CAD Current monthly use by Humanitarian flights (UNHAS) None

2.2.2.3. Cargo Capacity Capacity Cargo Year(s) and figures Total Aircraft movements Information Not Available from CAD Total capacity of the airport (mt) Information Not Available from CAD Current activity of the airport (mt) Information Not Available from CAD Current monthly use by Humanitarian flights (UNHAS) Information Not Available from CAD

2.2.2.4. Airfield details Administrative operational hours are stated as 09:45 – 21:30 for administrative, customs and immigration services, sanitation services are available and health services are not. Presidente Nicolau Lobato International Airport is category IV for firefighting services with 13 trained personnel deployed as 4 personnel per shift. Rescue equipment includes 2 x Ultra Large Foam Tenders, 1 ambulance with basic aircraft cutting equipment.

Airfield Details Customs Yes No JET A-1 fuel Yes No Immigration Yes No AVGAS 100 Yes No Terminal building Yes No Single point refueling Yes No Passenger terminal Yes No Starter units (press air) Yes No Cargo terminal Yes No Ground power (mobile) Yes No Pax transport to airfield Yes No Crash crew Yes No Control tower Yes No Aircraft support services Yes No Weather facilities Yes No Latrine servicing Yes No Catering services Yes No Fire fighting Yes No Base Operating room Yes No Fire fighting category (ICAO) Category: 4 Airport radar Yes No Fire fighting equipment Yes No NDB Yes No De-icing equipment Yes No VOR Yes No IFR procedures Yes No ILS Yes No Runway lights Yes No Approach lights Yes No Parking ramp lighting Yes No

2.2.2.5. Runway Runway Published length (m) 1850 m Usable length (m) 1630 Width (m) 30 m Orientation 073° / 253° Surface Asphalt Aprons and taxiways: Apron D (Main apron) 215 x 87 m. Surface: Asphalt. Capacity limited. Aprons A, B & C generally for UN aircraft. A single central taxiway is 110m x 23m with an asphalt surface and connects runway to Apron D; aprons A, B & C connected to runway via connecting taxiways.

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2.2.2.6. Helicopter Pad(s) Helicopters must use runway for take off and landing ground taxi to and from the aprons. Helipad Present Yes No Largest helicopter that can land MI – 26 (26MT) Width and Length (metres) (Ref. runway and apron dimensions above). Surface Asphalt

2.2.2.7. Airport Operating Details

Airport Operating Details Max size cargo aircraft that bulk cargo can be offloaded B737* Max size cargo aircraft that can be offloaded on pallet B737* Total parking size (m²) 18,700m 2 Storage capacity (metric tonnes) NA ** Cargo handling equipment Yes No If yes, specify below Yes No Max. capacity (tons): Elevators Can reach the upper deck of a B747?: Yes No Loading ramps NA

* Due to the runway length the maximum size of aircraft capable of landing is B737 equivalent. B767’s have landed in the past. ** The airport host no public storage facilities, these are arranged by the ground handling crews who have limited storage capacities in the airport (STAT have 4 containers and an open compound approximately 500m2), the ground handling companies can assist in arranging storage space in Dili town.

2.2.2.8. Costs – Navigation Charges Navigation Charges (US$) Aircraft Weight – MTOW (kg) Navigation (per journey) Over-Flight 0 3,500 3,501 10,000 10,001 20,000 20,001 50,000 50,001 100,000 100,001 200,000 200,001 and over Note: Please amend MTOW to suit local rates

2.2.2.9. Costs – Airfield Charges

Airfield Charges (US$) Aircraft Weight – MTOW Landing - Night Over- Landing - Domestic Navigation Parking (kg) International Landing Flight 0 – 5,000 40.00 20.00 NA NA NA NA 200.00 + 100.00 + 2.50 / MT NA NA NA NA 5,001 – 10,000 5.00 / MT 250.00 + 125.00 + 2.50 / MT NA NA NA NA 10,001 – 15,000 5.00 / MT 275.00 + 137.50 + 2.50 / MT NA NA NA NA 15,001 – 30,000 5.00 / MT 300.00 + 150.00 + 2.50 / MT NA NA NA NA 30,001 –50,000 5.00 / MT 325.00 + 162.50 + 2.50 / MT NA NA NA NA 50,000 and over 5.00 / MT Note: Helicopters are charged at a fixed rate of 20.00 USD per landing.

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2.2.2.10. Costs – Aircraft Handling Charges Aircraft Handling Schedule Aircraft weight – MTOW (kg) Charges (US$) < 5,000 Quoted on a case by case basis. 5,001 10,000 Quoted on a case by case basis. 10,001 20,000 Quoted on a case by case basis. 20,001 30,000 Quoted on a case by case basis. 30,001 40,000 Quoted on a case by case basis. 40,001 50,000 Quoted on a case by case basis. BAE 146 - A319 450 USD B727 – MD80 500 USD B757 – A320 500 USD Hercules C130 IL76 550 USD B707 DC8 IL62 550 USD B767 A310 IL86 550 USD A330 MD11 DC10 NA B747 B777 AN124 NA

2.2.2.11. Costs - Aircraft Servicing Charges

Aircraft Servicing Charges Service Ad-Hoc / US$ Pallet Handling Charge Per aircraft Quoted on a case by case basis. 15USD<40KG, 0.40USD<750Kg, 0.35USD<1700 Kg, Cargo Per kg 0.30USD <3000 Kg Chocks Per operation 15USD Stairs Per operation Manual 75 USD, Motorized 120 USD GPU Per operation 128 USD ASU Per hour NA Loader Per hour Quoted on a case by case basis. Toilet Service Per aircraft 95 USD Cleaning, 85 USD Water Pushback Per operation N/A Trailer Per operation NA Traffic Handling Per operation NA Check-in Per aircraft Quoted on a case by case basis. Documents Per aircraft Quoted on a case by case basis.

2.2.2.12. Ground Handling Company There are two private ground handling companies (SDV and STAT) that are currently providing all the cargo handling , aircraft handling and aircraft servicing operations in the airport, none of these services are undertaken by the airport authorities directly. PDLTOLL and UNMIT Movcon provide these services for the UN and ISF operations. SDV exclusively have an arrangement for transit passengers, this is exclusively for international oil company staff that arrives in Dili on route to locations / oil rigs in the Coral Sea.

Aircraft Handling Cargo handling Passenger Handling SDV / STAT / PDLTOLL / UNMIT SDV / STAT / PDLTOLL / UNMIT SDV /STAT (commercial)

Aircraft Handling Agent Name & Address SDV Contact Mob +670 723 0516 (H24) Telephone +670 3322 818 Fax +670 3324 077 Email [email protected] Web

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Aircraft Handling Agent Name & Address S.T.A.T Contact Mob Telephone Fax +670 3385 106 Email [email protected] Web Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

2.2.2.13. Costs – Cargo Terminal Charges Cargo Terminal Charges Import Rate US$ / kg Handling charge per kg 0.10 USD/KG Break bulk fee 0.10 USD/KG Diplomatic mail 5USD inclusive admin charge. Strong room – per consignment 0.10 USD/KG Cold storage fee NA 10.00USD<40KG, 30.00USD<750Kg, 40.00USD<1700 Kg, Delivery outside normal working hours 50.00USD <3000 Kg Preparation of substitute AOA – Invoice – Receipt 5USD inclusive admin charge. Storage per kg per day – Grace period? hours 48 hours free, then 0.03USD/Kg/Day Export Rate US$ / kg Handling charges – Unpalletized cargo 0.10 USD/KG International Air Way Bill 5USD inclusive admin charge. Local Air Way Bill 5USD inclusive admin charge. Air Way Bill Amendment - Cancellation 5USD inclusive admin charge. Air Way Bill Documentation 5USD inclusive admin charge. Diplomatic Mail 5USD inclusive admin charge. Storage charges per kg per day 48 hours free, then 0.03USD/Kg/Day

Note: Above rates are indicative. No formal pricing system is in place. Cargo terminal charges should be verified with the respective Ground Handling Company on a case-by-case basis.

2.2.2.14. Costs – Air-bridge Charges An agreement between UNMIT, CAD and Australian armed forces has been made with the government of Timor-Leste to facilitate the evacuation of UN and ISF personnel in the event of civil unrest / conflict. However any special fees levied for such operations have not been formally established, CAD director indicated that usual landing fees would apply.

2.2.2.15. Costs – Fuel Services Charges Pertamina and Air BP are the only commercial fuel supplier that serve aircraft at Presidente Nicolau Lobato International Airport. They do not make any additional surcharges for re-fuelling the aircraft and only charge the cost of the fuel (prices are updated on a monthly basis). PDLTOLL also operate in the airport to refuel UN and ISF aircraft, they cannot serve additional operators as they are importing fuel into Timor-Leste on a tax exempt basis. Contact details of aircraft fuel service providers at are listed below: Air BP: Tel: +670 3322 588 Mobile: +670 723 3049 Fax: +670 3321 060 E-mail: [email protected]

PERTAMINA Tel: +670 3321 760 Mobile: +670 724 0294 Fax: +670 3323 465 E-mail: deckycb@pertamina_dili.com Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

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2.2.2.16. Security There is a fence surrounding the airport and several security providers maintaining a presence in the airport, this includes: a UNPOL patrol, approximately 20 BPU (Timorese Border Patrol Unit) personnel, and approximately 20 airport security officers. The access fence at the start of runway 26 (East-Northeast of the airport grounds) is closed with a locked gate, and not guarded. However, during unrest this access point is a good alternative if the public area of the main terminal building is volatile. The Airport directorate has procured a container x-ray scanner which should be established and operational in early 2010. Security Good Marginal Bad

2.2.2.17. Storage facilities The airport directorate does not provide any storage at present; this is left entirely to the two ground handling companies (SDV and STAT) that are currently operating in the airport, both have limited storage facilities in the airport and offer freight forwarding services. Their charges are summarized in sections 1.1.2.9 -11 above.

2.2.2.18 Customs Contact Customs Name & Address Contact Mob Telephone Fax

Days Hours

2.2.3 National & Airfields 2.2.3.1 Baucau airport Location Details Country Timor-Leste Latitude S08° 29’ 07.7” Province / District Baucau Longitude E126° 23’ 57.6”. Town or City (closest) Baucau Elevation (ft) 1777ft Airfield Name Baucau / Cakung Surface Asphalt IATA & ICAO codes IATA : BCH, ICAO : WPEC Condition Excellent Runway Length (m) 2509 m Runway Width (m) 56 m Orientation 139° / 319° Lighting Yes No • Baucau or Cakung airport is located 6.5Km west of Baucau town and has the status of an international airport as it has the capability of receiving international flights, however it is currently unattended. • The airport is available for use between sunrise and sunset; operators intending to operate into Baucau must contact CAD at +670 3317 110 ext 101 or 102. Fax No. +670 3317 111 • The runway is in very good condition (better than Dili airport) and can serve Ilyushin Il-76 (Max takeoff weight : 157,000 kg) or Antonov 124s. • There is an apron with asphalt surface 100m x 108m connected to the runway by a 37 m stretch of asphalt taxiway. • The control tower is still in place, but is dysfunctional although Terminal Aerodrome Forecast s are available through the Darwin MET office. The terminal buildings are currently used as a barracks and operations canter for UNPOL border patrol units. • However, as there is no traffic control, fire fighting equipment or ground handling facilities, an advance team would be needed to set up communications and security for emergency operations.

Runway at Baucau Airport Terminal buildings at Baucau Airport

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2.2.3.2. Suai airfield

Location Details Country Timor-Leste Latitude S091814.3 Province / District Suai Longitude E1251712.7 Town or City (closest) Suai Kota Elevation (ft) 96 feet Airfield Name Suai Surface Asphalt IATA & ICAO codes (IATA : UAI, ICAO: WPDB), Condition Marginal Runway Length (m) 1050m Runway Width (m) 30m Orientation 164° / 344° Lighting Yes No • Suai airfield is a domestic and unattended aerodrome located 4km east of Suai town. The runway is asphalt and in reasonable condition, however the area is frequented by people and livestock so caution is due for taking off and landing. • The facility can be used between sunrise and sunset; for administrative purposes contact CAD, Dili Tel No. +670 3317 110. Fax. No +670 3317 111 • There is a 40 x 40m asphalt apron on the side of the runway which is now used as a helipad. • Obstacles include seasonal kite flying and an unlit, 130ft, Telecommunications mast; position: S09 15.0 E125 00.2 • There is no traffic control, fire fighting equipment or ground handling facilities, so an advance team would be needed to set up communications and security for emergency operations.

Suai Helipad Suai airstrip

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A number of additional airstrips and helicopter landing sites exist throughout Timor-Leste but these have not been assessed by CAD as suitable for civil aircraft operations. Currently MAF (see Humnitarian carriers below) services a variety of airfields in Timor-Leste and will be able to provide further information or fixed wing flight possibilities.

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2.2.3.3. Humanitarian Carriers

A) UNMIT Movcon Movcon assets in the airport include 5 MI8 helicopters (3MT lifting capacity) and 2 beach craft, single engine planes that can lift 1650KG or 17 pax. UNMIY MI18s can serve approximately (pending conditions) 66 HLS (helicopter landing sites) across all 13 districts. The flight schedule is available on through the Obrigado booking office ext 5753. Booking procedures for UN staff: 1. Complete Movcon MoP (movement of personnel) form for flights. (NB: there are two versions of the MoP for land and air transport). 2. Produce a covering letter requesting the travel arrangements from agencies country director (or equivalent). 3. Provide copies of UN ID and/or passport (for international travel) for any staff travelling. 4. Complete liability release form for UN consultants (or equivalent). 5. MoP form is then signed by the DSRSG (deputy special representative of the secretary general) CAS (chief of administrative services) and Movcon. 6. The signed MoP then serves as an authorised ticket to travel. Non UN personnel can travel on UNMIT flights when they are working in conjunction with UN agencies and are vouched for by their partner agency, the booking procedures are the same except there is an MoP especially for Non –UN personnel. For latest schedules and any enquires and/or clarifications, please contact the Mission Air Operations Centre: ([email protected] ) or MOVCON Passengers Booking Office at extension 5735 or 4054.

B) Mission Aviation Fellowship (MAF) MAF is an INGO offering subsidised flights to remote and isolated regions in Timor-Leste since 2007. MAF operate a single GA8 aircraft, approximately 50% of their flights are medivacs, 40% NGO travel to remote locations and 10% private charters (only the private charters are not subsidised). MAF set a maximum limit of 6 pax or 400Kg per flight for the GA8 (pending conditions and flight time etc) for the GA8 (http://www.gippsaero.com/ZoneID=143.htm ) MAF is currently serving the following locations in Timor-Leste: Suai 30 minutes flight Maliana 20 minutes flight Oecussi 45 minutes flight Baucau 30 minutes flight Los Palos 45 minutes flight

MAF have surveyed three additional disused airstrips in Timor-Leste (Same, Viqueque and Atauro) which could be rehabilitated with minimal time and costs, this would be a beneficial for aviation communications in Timor-Leste. As light aircraft are approximately 3 times less expensive to run than helicopters so would be a more feasible option for the Government of Timor-Leste. Contact Brad Sinclair, Programme Manager, +670 7327771, [email protected]

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2.3. Road Assessment

2.3.1 Roads Overview Ministry in Charge Contact Names & Email Telephone & Fax Website Ministry of Infrastructure, Name: Mr Milton Monterio Secretary of state for public Tel1: (+670) 3310254 Title: Director of Roads, works, directorate of Roads, Tel2: NA Bridges and Floods. Bridges and Flood Control. Fax: Email: NA (DRBFC) Summary of Role and Services: Development and management of road infrastructure, regulations related to roads and bridges, coordinating, overseeing, planning and implementing construction and rehabilitation projects.

Major Road network:

Elevation and heights:

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2.3.2 Road Construction / Maintenance Entity(s) in Charge Contact Names / Email Telephone & Fax Website Name: Chen Chen Tel1: + 670 332 4801 Title: Infrastructure ADB Tel2: +670 723 3323 WWW.ADB.org Specialist Fax: + 670 332 4132 Email:[email protected] Summary of Role and Services: Technical assistance to the government of Timor-Leste, implementation of rehabilitation projects.

According to the ADB national road network master plan; almost the entire core road network needs rehabilitation as road conditions demonstrate premature deterioration due to lack of routine and preventative maintenance which is compounded by intense rainfall and unstable geotechnical conditions. Areas of high elevation are suffering from landslides and erosive degradation whereas low lying areas are prone to seasonal flooding.

Road Condition National District Total Fair 122 9% 0 0% 122 8% Poor 351 26% 9 4% 360 22% Very Poor 879 65% 249 96% 1,128 70% Total km 1,352 258 1,610

The rural road networks are of serious concern as substantial portions of the population are inaccessible for significant periods in the rainy season, creating severe challenges for organizations attempting to implement humanitarian programs within the rural areas.

General Road Conditions:

Boa : Good. Razovael: Acceptable for most vehicle types, with narrow and steep sections. Ma: Accessible with 4x4 and certain trucks, often dangerous during wet season.

2.3.3. Road Classification Classification Road Description Class: National Road Links district capitals Class: District Road Links district capitals to towns and villages Class: Urban Road Roads within urban areas Class: Rural Road Roads within rural areas

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The Directorate of Roads, Bridges and Flood Control (DRBFC) readily admit that the road classifications do not always reflect the physical condition of the road itself, national roads can sometimes be little more than dirt tracks, in general they are better than district roads etc.

2.3.4. Road Inventory Classification Administering Agency Network Length National Road DRBFC 1500 KM District Road DRBFC 870 KM Urban Road DRBFC 717 KM Rural Road DRBFC 3112 KM

2.3.5 Distance matrix Distances from Capita l City to Major Towns (km) Aileu Los Suai Aileu Baucau Dili Emera Liquica Maliana Manatuto Same Viqueque Palos Kota

Baucau 129

Dili 37 118

Emera 30 149 51

Liquica 63 153 35 50 Los Palos 214 85 202 329 237

Maliana 97 276 117 84 116 327

Manatuto 72 57 60 93 95 142 210

Same 49 177 86 80 111 250 102 120 Suai Kota 115 244 148 108 147 311 53 205 85

Viqueque 163 53 178 194 212 135 193 110 115 176

Travel Time from Capital City to Major Towns (Hours / Days) * Aileu Los Suai Aileu Baucau Dili Emera Liquica Maliana Manatuto Same Viqueque Palos Kota

Baucau 5

Dili 2 3

Emera 2 5 2

Liquica 3 5 1 2 Los Palos 7 3 5 7 6

Maliana 5 7 3 5 2.5 8

Manatuto 4 2.5 2 4 4 4 5

Same 3 7 4 5 5 6 4 4 Suai Kota 5 9 6 5 7 10 3 8 4 Viqueque 7 3 5 7 6 4 8 4 3 5 *These travel times are approximate estimations based on dry season travelling in UN vehicles.

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To and from Dili:

To and from Baucau:

Travel times in Timor-Leste vary significantly between the wet and dry seasons, in the rainy season use of local intelligence is highly advisable when undertaking transports or visiting districts.

2.3.6. Road Security At present there are no significant security issues to contend with for road travel in Timor-Leste as there are very low levels of road banditry etc. Pending any large scale outbreak of civil unrest and alike. Security Good Marginal Bad

2.3.7. Weighbridges There are several commercial weigh bridges available in Timor-Leste, however lack of maintenance raises questions of reliability and accuracy with most of them. A privately owned and reliable Australian operated weighbridge is available via: RMS Engineering and Construction Comoro River Road Dili Phone: +670 331 3813

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However the first government operated weighbridge is now (Oct 2009) under construction by MTCI in Bebora, Dili, specifications are TBC .

Ministry in Charge Contact Names & Email Tel & Fax Website Ministry of Infrastructure, Name: Mr Milton Monterio Secretary of state for public Tel1: (+670) 3310254 Title: Director of Roads, works, directorate of Roads, Tel2: NA Bridges and Floods. Bridges and Flood Controll. Fax: Email: NA (DRBFC) Summary of Role and Services: Development and management of road infrastructure, regulations related to roads and bridges, coordinating, overseeing, planning and implementing construction and rehabilitation projects.

2.3.8. Axle Load Limits There are currently no axle road limitations in Timor-Leste, they are under the responsibility of the DRBFC who is currently in the process of developing legislation prescribing regulations for axle limitations.

2.3.9. Bridges Bridges are a key feature for Timor due to the range of mountainous areas in proximity to the coastline; all routes feature a high frequency of river or ravine crossings. Although most of the river beds are completely dry in the dry season they are prone to extensive flash flooding in wet weather. Bridge construction and rehabilitation projects have been undertaken (notably a joint EU – GoTL project reconstructing five major bridges on the Viqueque – Los Palos road) and there are many good bridges in place. However; many areas, especially rural ones still require further work. Of particular noteworthiness is Oecussi where the majority of the enclave is cut off by the Tono river (as there are no bridges or crossing points as yet). On district highland roads there are small bridges that should be assessed in order to ascertain the maximum loads they can reasonably support; care and due diligence should be exercised in contracting transportation to such areas.

Bridge; Dili - Gelo Bridge; Gelo – Hatulia

2.3.10. Transport Corridors From Dili to Los Palos: This is the main transport route with the country connecting Dili with the towns of Baucau, Manatutu and Los Palos. The road is asphalt and in relatively good condition with little degradation or pot holes. Location Details Origin Destination

Town or city (closest) Dili Los Palos Longitude (E/W Decimal Degrees) S 08° 33’ 17” S 08° 31’ 12” Longitude (E/W Decimal Degrees) E 125° 34’ 41” E 126° 59’ 53” Total Route (distance in km) 0 202

Road characteristics (over full distance)

Ju Ju Se Jan Feb Mar Apr May n l Aug p Oct Nov Dec Passable by Car Y Y Y Y Y Y Y Y Y Y Y Y (over full Y Y Y Y Y Y Y Y Y Y Y Y distance) 4X4 Truck (rigid) Y Y Y Y Y Y Y Y Y Y Y Y Trailer Y Y Y Y Y Y Y Y Y Y Y Y

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Stretch 1: From Dili to Los Palos Distance from origin at start of stretch - km 0 Distance from origin at end of stretch - km 202 Route time on this stretch (4X4) – Hours 5 Town or city (closest) Los Palos Class of road O Highway O Primary O Secondary O Track O Trail Other:

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by ? Car O 4X4 ? Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

Approach to Com from Lautem Drainage works 9KM east of Baucau

2.3.10.1. International Corridors Leading to the Country From Kupang to Dili: Apart from the border crossings in Oecussi and Cova Lima, this is the main international land corridor serving Timor- Leste, connecting the Indonesian port of Kupang to Dili and crosses the border from West Timor to Timor-Leste at Batugade. The road is in relatively good condition, an asphalt surface with little degradation. Location Details Origin Destination

Town or city (closest) Kupang Dili Longitude (E/W Decimal Degrees) S 10° 09’ 35” S 08° 33’ 17” Longitude (E/W Decimal Degrees) E 123° 35’ 13” E 125° 34’ 41” Total Route (distance in km) 0 508

Road characteristics (over full distance)

Ju Ju Se Jan Feb Mar Apr May n l Aug p Oct Nov Dec Passable by Car Y Y Y Y Y Y Y Y Y Y Y Y (over full Y Y Y Y Y Y Y Y Y Y Y Y distance) 4X4 Truck (rigid) Y Y Y Y Y Y Y Y Y Y Y Y Trailer Y Y Y Y Y Y Y Y Y Y Y Y

Stretch 1: From Kupang to Dili Distance from origin at start of stretch - km 0 Distance from origin at end of stretch - km 508 Route time on this stretch (4X4) – Hours 10 Town or city (closest) Los DIli Class of road O Highway O Primary O Secondary O Track O Trail Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other:

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Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by ? Car O 4X4 ? Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

Coast road between Dili and Liquica. Timorese border facilities in Batugade.

2.3.10.2. Main Corridors within the Country (leading to main towns / hubs) From Dili to Suai: The assessment below is via Batugade and Maliana, which is an indirect route that provides better driving conditions avoiding hazardous sections if routed through the district roads.

Location Details Origin Destination

Town or city (closest) Dili Suai Longitude (E/W Decimal Degrees) S 08° 33’ 17” S 09° 18’ 15” Longitude (E/W Decimal Degrees) E 125° 34’ 41” E 125° 15’ 17” Total Route (distance in km) 0 230

Road characteristics (over full distance)

Ju Ju Se Jan Feb Mar Apr May n l Aug p Oct Nov Dec Passable by Car Y Y Y Y Y Y Y Y Y Y Y Y (over full Y Y Y Y Y Y Y Y Y Y Y Y distance) 4X4 Truck (rigid) Y Y Y Y Y Y Y Y Y Y Y Y Trailer N N N N Y Y Y Y Y Y N N

Stretch 1: From Dili to Maliana (via Batu Gade) Distance from origin at start of stretch - km 0 Distance from origin at end of stretch - km 146 Route time on this stretch (4X4) – Hours 4 Town or city (closest) Maliana Class of road O Highway O Primary O Secondary O Track O Trail Other:

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by O Car O 4X4 ? Truck ? Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

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Stretch 2: From _Maliana_ to Suai_ Distance from origin at start of stretch - km 146 Distance from origin at end of stretch - km 229 Route time on this stretch (4X4) – Hours 3 Town or city (closest) Suai Class of road O Highway O Primary O Secondary O Track O Trail Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other: Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by O Car O 4X4 O Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

Bridge on approach to Maliana Bridge construction 9 KM from Suai.

From Suai to Los Palos: The southern costal route is in much worse condition than the northern one, of particular concern is the section between Viqueque and Liomar which host numerous and extensive sections of soft surface, severe erosion and degradation and is little more than a bear trail in parts. Access in the rainy season would be 4x4 only and still difficult. Furthermore many sections would be prone to flooding during the rains. Location Details Origin Destination

Town or city (closest) Suai Los Palos Longitude (E/W Decimal Degrees) S 09° 18’ 15” S 08° 31’ 12” Longitude (E/W Decimal Degrees) E 125° 15’ 17” E 126° 59’ 53” Total Route (distance in km) 0 311

Road characteristics (over full distance)

Ju Ju Se Jan Feb Mar Apr May n l Aug p Oct Nov Dec Passable by Car N N N N N Y Y Y Y Y N N (over full Y Y Y Y Y Y Y Y Y Y Y Y distance) 4X4 Truck (rigid) N N N N N Y Y Y Y Y N N Trailer N N N N N N N N N N N N

Stretch 1: From Suai to Viqueque Distance from origin at start of stretch - km 0 Distance from origin at end of stretch - km 177 Route time on this stretch (4X4) – Hours 6 Town or city (closest) Viqueque Class of road O Highway O Primary O Secondary O Track O Trail Other: Surface O Asphalt O Concrete O Gravel O Dirt O Sand

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Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by O Car O 4X4 O Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

Stretch 2: From Viqueque to Liomar Distance from origin at start of stretch - km 177 Distance from origin at end of stretch - km 269 Route time on this stretch (4X4) – Hours 3.5 Town or city (closest) Liomar Class of road O Highway O Primary O Secondary O Track O Trail Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other: Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by O Car O 4X4 O Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

Stretch 3: From Liomar to Los Palos Distance from origin at start of stretch - km 269 Distance from origin at end of stretch - km 311 Route time on this stretch (4X4) – Hours 1.5 Town or city (closest) Los palos Class of road O Highway O Primary O Secondary O Track O Trail Surface O Asphalt O Concrete O Gravel O Dirt O Sand Other: Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by O Car O 4X4 O Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

Drainage collapse, Matiano Soft surface, Viqueque Erosion approaching Liomar

Rural roads within the Districts (connecting villages to towns / hubs) From Lautem to Luro: The Lautem - Luro is a random example of the rural road conditions, the road crosses a river bed that would be completely impassable throughout the rainy season, cutting off many rural and hill top villages and inhabitants significantly compounding the problems of rural poverty for the inhabitants. At higher elevations erosive effects seriously degrade the surface to soil and rubble, even in the dry season 4x4 driving is required to reach the first of many highland villages.

Location Details Origin Destination

Town or city (closest) Lautem Luro Longitude (E/W Decimal Degrees) S 098°21 52” S 08° 32’ 04”

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Longitude (E/W Decimal Degrees) E 126° 54’ 15” E 126° 56’ 03” Total Route (distance in km) 0 30

Road characteristics (over full distance)

Ju Ju Se Jan Feb Mar Apr May n l Aug p Oct Nov Dec Passable by Car N N N N N Y Y Y Y Y N N (over full Y Y Y Y Y Y Y Y Y Y Y Y distance) 4X4 Truck (rigid) N N N N N N N N N N N N Trailer N N N N N N N N N N N N

Stretch 1: From Lautem to Luro Distance from origin at start of stretch - km 0 Distance from origin at end of stretch - km 30 Route time on this stretch (4X4) – Hours 1.5 Town or city (closest) Baucau Class of road O Highway O Primary O Secondary O Track O Trail Other:

Surface O Asphalt O Concrete O Gravel O Dirt O Sand Possible weather conditions O Mud O Flooded O Snow/Ice O Other: Passable by O Car O 4X4 O Truck O Trailer O Getting Nature of change to next stretch Worse O Improving O Restriction (please specify):

River bed crossing. Soft surface. Sever erosion on higher passes.

2.4. Railway Assessment

2.4.1. Management / Consortium There are no railways in Timor-Leste, or rail links to Timor-Leste.

2.4.2. Railway Overview There are no railways in Timor-Leste, or rail links to Timor-Leste.

2.4.3. Stations / Dry Ports NA

2.4.4. Other Information NA

2.5. Waterways Assessment

2.5.1. Waterways overview

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There are no lakes with any kind of shipping transportation capability, the rivers in Timor-Leste are dry for most of the year and it is beyond the scope of the LCA to assess the international shipping lines serving Timor-Leste. However there are two features of Ocean transportation based in Dili that are worthy of note:

2.5.1.2. Berlin Nakroma ferry The German government donated this 50m long steel ferry boat which is capable of carrying up to 300 passengers and 170MT of cargo.

Vessel specifications: IMO 9335472 Ship Name BERLIN NAKROMA Call Sign YBYL Ship Type Passenger/Ferry DWT 262 DOB 2007 Flag Timor-Leste

Schedule Departure Arrival Day Location Time Location Time Monday Dili 05:30 Oecussi 04:00 Tuesday Oecussi 16:00 Dili 04:00 Wednesday Thursday Dili 05:30 Oecussi 04:00 Friday Oecussi 16:00 Dili 04:00 Saturday Dili 08:30 Aturo 11:00 Aturo 16:00 Dili 18:00 Sunday Note: At the time of writing (Nov 2009) the United Nations prohibits UN staff from sailing to Oecussi on the Berlin Nakroma following lack of safety standards.

2.5.1.3. Haritos Shipping, Dili, Timor-Leste This company operates landing craft tank vessels which are capable of carrying 400 – 850 MT of cargo and beaching to unload cargo in shallow drafts. They can dock and discharge in several locations around Timor-Leste and were previously serving ISF forces in Suai from Darwin.

Tony Haritos Director / CEO Mobile: +62 (0) 81338 304 382 Mobile Aust: +61 417 804 878

2.5.2. River and/or Lake Port Assessment NA

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2.6. Storage Facilities Assessment 3

2.6.1. Storage Overview There is a current shortage of available storage facilities in Dili as government requirements are still not completely met and they are soaking up the available capacity. Many humanitarian organizations suffice with containers within their compound or through arrangements with suppliers. There are plentiful plots of unused land (some already fenced off), which could be easily converted into open storage compounds for containerized storage.

2.6.2. Commercial Storage Capacity Available 4 5 6 Ref Location Owner Contact mt / m² / Type Access Condition for rent m³

Victory Timor Yes AD Bebonuk, William Ex UD. 2100m2 Concrete Good Very Good Dili Sing + 670 TimTim No 7234868 Bebora Yes Jaime Pinto B Warehouse, + 670 733 1000m2 Concrete Poor Good Barbosa Dili 9677 No Boby Lay, Bebora Yes C Director, Warehouse, Timor Global 1200m2 Concrete Good 670 723 Good Dili No 4005 Jaime Yes UD. Serba Jong, Serba Ada NA Concrete Good O Ada Director, Good No 723 0988

2.6.3. Storage used by humanitarian organizations Capacity Sharing Ref Location Organisation Contact mt / m² / Type Access Condition possibility m³ Fisseha Yes D Dejene, + Bebora , Dili WFP 1400m2 Concrete Good Good 670 No 3311012 L Narcisio Yes Balide,Matad dos Oxfam 275m2 Concrete Good Good oru, Dili Santos, No 729 6854

Bairo Pite, Yes CARE, Aldeia Rio de CARE 1100m2 Wooden Good Good +670 332 Janerio, Dili No 1407 World Rua Don Yes Vision Fernando, World Vision 1000m2 Concrete Good Good +670 331 DIli No 2834

2.6.4. Public Sector Storage Capacity Ministry Use Ref Location Contact mt / m² / Type Access Condition / Agency Possibility m³ Bebora Ministry Martinho Lopes Yes A Warehouse, of [email protected] 1900m2 Concrete Poor Good Dili Finance 670 723 0119 No Cosme Pereira Yes AA Bidau, Dili MTCI Carlos + 670 735 NA Concrete Good Good 1346 No

3 For Labour costs, pesticides and fumigants, see Chapter 3 Logistics related services 4 Warehouse type: Open storage, container, rub-hall, silo, concrete, other, unspecified 5 Warehouse Access: raised-siding, flat 6 Warehouse condition : appears intact, appears damaged, under construction/repair

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Cosme Pereira Yes AB Becora Dili MTCI Carlos + 670 735 NA Concrete Good Reasonable 1346 No Cosme Pereira Yes Fatuhada, AC MTCI Carlos + 670 735 NA Concrete Good Good Dili 1346 No Cosme Pereira Yes E Bebora, Dili MTCI Carlos + 670 735 1400m2 Concrete Good Reasonable 1346 No Cosme Pereira Yes F Bebora, Dili MTCI Carlos + 670 735 340m2 Concrete Good Good 1346 No Cosme Pereira Yes G Bebora, Dili MTCI Carlos + 670 735 320m2 Concrete Good Good 1346 No Cosme Pereira Yes H Bebora, Dili MTCI Carlos + 670 735 512m2 Concrete Good Good 1346 No Yes MSS / I Bedora, DIli Dinis da Silva724 390m2 Concrete Good Good DNAS 2937 No Yes MSS / J Bedonuk Dinis da Silva724 530m2 Concrete Good Good DNAS 2937 No

Yes K MSS / Dinis da Silva724 Colnera 250m2 Concrete Good Good DNAS 2937 No

Ex Asrama Cosme Pereira Yes M 744, MTCI Carlos + 670 735 NA Concrete Good Good Taibesi, Dili 1346 No Cakra, Yes N Akadiruhun, MTCI Cakra Company, NA Concrete Good Good Dili 7351346 No Luz Calrita, P Rua Cosme Pereira Yes Presidente MTCI Carlos + 670 735 NA Concrete Good Good Nicolau 1346 No Lobato, Dili Jonas Alves Da Yes Dili Port, DIli APORTIL Rego 1400m2 Concrete Good Good + 670 7243991 No

2.6.5. Cold Chain

Organisation 7 Cooling / Total Capacity Location Type 8 Quantiy Condition / Owner Power m³ Kampung Central Excellent Alor Pharmacy

The only cold-chain related logistics operator in Timor-Leste is the Central Pharmacy Warehouse located in Kampung Alor. Constructed with Australian aid and by international engineers the warehouse is in excellent condition. Excess storage availability is limited though and with increased health and vaccinations programmes capacity is currently running out. In the courtyard of the warehouse is ample space for reefer containers, power is available.

7 Cold Room Positive, Cold Room Negative, Refrigerator, Freezer, 8 Compression, Absorption, Solar, Other, unspecified

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2.7. Milling Capacity Assessment

2.7.1. Milling Overview Currently the only commercially operating mills in Timor-Leste are those used by the coffee growing cooperatives. Some small scale rice mills can be found, however they have a very limited production capacity serving family requirements at a village level.

2.7.2. Miller Company “Timor Global” WFP Locally Adapted Fortified Food Production Project Company Name & Address Contact Names & Email Telephone & Fax Website Name: Bill Tan Tel1:+670 7275828 Timor Global, Title: Director Tel2:+670 741600 NA Rua Manleuana, Comoro, Dili Email: [email protected] Fax: +670 3310462 Summary of Role and Services WFP is currently in the process of developing a local milling and food fortification plant with Timorese partners (Timor Global (TL) PTE Ltd) in Dili. This factory is expected to produce 2,500 MT of fortified blended foods per year having a production capacity of 500Kg per hour. This should generate an annual income of 1.2 million USD for local farmers at a cost which is competitive with imported products, production is due to start in early 2010. Timor Global is a well established operator in domestic supply and export of products including coffee, cloves, rice, paper, green beans and peanuts.

Facilities Parking area inside compound YES Drainage Good Fair Poor Non existent Fire fighting equipment Yes No No of ventilators NA Electricity load (KVA) EDTL Brand/Model Backup generator Yes No 2x 125 KVA Age;2-3 years old.

Milling equipment Origin of Machinery Year of Mfg Year of Installation Condition Denmark 2009 2009 Brand New

Maintenance A 4-5 week training program is being initiated (Oct 2009) on installation, operation and maintenance of the equipment, complete tool kits is provided.

Other Equipment or Machinery Installed Type of equipment Yes/No Number Owned Comments Fortification Feeder YES 1 NA Leased from WFP Bag Cleaning Plant YES 1 NA Leased from WFP Moisture Tester YES 2 NA Leased from WFP De-stoning Plant YES 2 NA Leased from WFP Metal Extractor YES 1 NA Leased from WFP

Staffing Number of full time skilled workers 10 -15 Number of full time laborers’ 20

Weighbridge Number Capacity (mt) Length (m) Type Within Compound Within Compound

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Building Length (m) Width (m) Height (m) Unit Building – Mill 30 12 5 1 Building – Storage Walls Newly constructed, concrete, window and ventilation with fine mesh screens. Roof Corrugated iron, newly completed. Floor Newly completed, good surface – industrial sealant.

Conditions & Cleanliness Outside Inside Cracks in walls or roof Yes No Yes No Signs of rodent activity Yes No Yes No Signs of birds entry Yes No Yes No Damaged gutters/drains Yes No Yes No Signs of moisture Yes No Yes No Adjacent Vegetation Yes No Cut Uncut Cleanliness Good Fair Poor

Pest Control (how and by whom) Fumigation, Spraying & Rodent Control Completed on a regular basis by Timor Global

Security Security Good Marginal Bad Compound Fenced Not fenced

Access Distance from main town (km) 42 KM from Dili Travel time if not located in town 40-45 minutes Road condition to mill Good Road limitation (if any) Width (m): 4-5M Max. Tonnage: NA Rail connection Yes No

Milling capacity (mt) Commodities Daily capacity Monthly activity Monthly use (e.g. WFP) Maize – Soya – Sorghum 500kg / hour TBC 115MT / Month Other TBC

Storage Capacity Storage in Metric Tonnes Wheat – Covered (mt) Flour – Covered (mt) Within the Compound Outside the Compound

Capacity to Blend The mill is designed specifically for blending and producing fortified food products using an extruder (please see schematic below):

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Loading & Discharge Rates •

Transport Capacity at Mill •

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3. Logistics Related Services

3.1. Fuel

3.1.1 Fuel Overview Fuel Authority & Address Contact Names & Email Telephone & Fax Website National Petroleum Name: Nelson Jesus Authority. http://www.anp-tl.org/ Title: Director - Downstream Tel1: + 670 742 9185 Palácío do Governo Email: Tel2: +670 332 4098 PO Box 113 general.enquiries@anp- nelson.dejesus@anp- Fax: +670 332 4082 Dili tl.org tl.org Timor-Leste Summary of Role and Services: Autoridade Nacional do Petróleo was established on the 1 st of July 2008 after The Decree Law passed on the 19 th of June 2008. The National Petroleum Authority/Autoridade Nacional do Petróleo (ANP) is a Timor-Leste's body responsible of managing and regulating petroleum activities and supervise compliance with the enacted rules and regulations covering the exploration, development, production, transportation and distribution of petroleum and natural gas resources.

3.1.2. Fuel Supply & Storage

PDLTOLL Bruce Carter Operations Manager [email protected] + 670 7324 750 www.pdltoll.com • PDLTOLL have no commercial activities and supply UN mission and agencies only, due to tax exemption status prevent them from supplying any other organisations. • Currently importing approximately 800,000 litres / month through Dili port, this is transferred from vessel to storage depot by their privately owned fleet of tankers. • Depot has current storage capacity of 250,000 litres with an additional tanks currently under construction (completion due by November 2009) will provide additional 1,000,000 litres storage capacity in depot. • PDTOLL have distribution outlets in 13 UN compounds across Timor-Leste. • PDTOLL tanker fleet comprises 6 X 5000 litres capacity tankers, 5 dedicated to UN and 1 to ISF.

Pertamina Ltd Beny Harto Wijaya Marketing representative, [email protected] , +670 7410072 www.pertamina.com • Pertamina has a storage depot in Dili with a privately owned jetty which hosts a pipeline from the quayside to the depots storage tanks in the shore side compound. • The jetty is about 300m from shore and is connected by a permanent concrete gangway, the jetty is around 40 long between the east and west breasting dolphins and is approximately 10m wide, it has a draft of at least 8m and can receive a maximum vessel capacity of 2500 DWT. • Pertamina are a commercial company and serve other fuel suppliers and transporters in Timor-Leste through their depot in Dili, Pertamina do not have any out lets, service stations or trucking fleet capacity in Timor-Leste. Mr Beni indicated that there a plethora of small – medium sized fuel transporters operating in Dili, purchasing fuel either from Pertamina depot or directly from vessels in port. • The depot hosts 6 storage tanks;  2 x 250,000 litres tanks for paraffin  2 x 1250,000 litres tanks for gasoline  2 x 1250,000 litres tanks for high speed diesel  Total storage capacity is 3,000,000 l litres. • Filters are used when loading aircraft in the airport. • JET A1 storage capacity in the airport is 2 X 100,000 litres, they have two re-fuelling trucks for the aircraft both 8,000 litres capacity. The trucks are treated with adequate epoxy coatings. • Pertamina do have their own extinguishers in both the port and airport depots, and both depots have protection systems against water mixing with the fuel.

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Pualaka Petroleum Aniato; + 670 7270835. • 17KM ex-Dili is a small private jetty owned by Pualaka Petroleum, they have a small warehouse and a pipeline from the jetty to pumping facility for filling fuel tankers directly from the vessel. • The draft at the jetty is 6 m • Pulaka has an average throughput of 2500 KL per month. • The storage facilities are limited to a hard standing for storage in drums, and can accommodate 100 drums at any given time.

Pualaka Petroleum Facilities.

East Petroleum Corporation Lance Woo: Marketing [email protected] +670 3331026 • EPC are in the process of constructing a fuel storage depot with private jetty in Likusisa about 30km from Dili, construction is in progress but has been deliberately slowed due to the present global economic crisis. • EPC have a sister company to handle further transportation and distribution; Transglobal.

3.1.3. Fuel Marketing & Local Distribution Major Distributor & Contact Names & Email Telephone & Fax Website Address Name: Mario Alvaro Canelas Function: CEO Tel1: +670 331 1291 Gur Salala Group, Email: Tel2: + 670 724 5555 NA Rua Villa Verde, Dili [email protected] Fax: NA [email protected] Summary of Role and Services: Fuel tankers available for rent (2x10MT, 5x5MT)

Major Distributor & Contact Names & Email Telephone & Fax Website Address Transport Association of Timor-Leste Name: Cisara Sanches Tel1: +670 7277102 Rua Jeremias do Amaral M. Title: Director Tel2: +6707273261 NA 246 Email: NA Fax: Dili Harbour area Summary of Role and Services: Transportation rental for delivery, transportation service from ship to warehouse and from warehouse to ship.

Major Dis tributor & Contact Names & Email Telephone & Fax Website Address Company Country Fuel Name: Tel1: +670 7273261 NA

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Avenida de Portugal Title: Tel2: +670 7254900 Near Motael Church, Dili Email: Fax: Summary of Role and Services: Fuel tankers available for rent (24.000 liter, 10.000 liter, 8.000 liter, 5.000 liter) Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

Is it possible for a humanitarian organization to contract Yes No directly a reputable supplier/distributor to provide its fuel needs? UN Int’l Org. NGO

3.1.4. Fuel Pricing Fuel Prices as of: 24 / 10 / 2009 (local currency and US$) Petrol (per litre) 0.90 USD Diesel (per litre) 0.88 USD Paraffin (per litre) 0.93 USD

3.1.5. Fuel Supply • Currently 100% of Timor-Leste fuel requirements are imported. • Dili port handle minimal amounts of fuel as it can accommodate fuels and liquids in containerized cargos only. • The majority of Timor-Leste fuel supplies are imported through the Pertamina facilities as described above. • There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face complications during the rainy season due to road conditions.

3.1.6. Fuel Demand Demand Does local supply (domestic refinery and import combined) meet the needs of the country, especially for aviation and Yes No Not consistent ground fuels? Currently 100% of Timor-Leste’s fuel requirements are More detailed narrative imported.

3.1.7. Seasonal Variations Seasonal Variations There are no significant seasonal variations in the fuel supplies to Timor-Leste, however distribution services face Indicate significant variations and how this is managed complications during the rainy season due to road conditions. Are there national priorities in the availability of fuel? Yes No Is there a rationing system? Yes No Can the local industry expand fuel supply to meet the Yes No humanitarian community’s needs? PDLTOLL contractors are servicing all requirements for supply and distribution for UN agencies and ISF. The local More detailed narrative transportation market is then sufficient to meet NGO requirements.

3.1.8. Fuel Transportation Transportation Through the private sector with PDLTOLL supplying UN How is internal transportation of fuel products carried out? and ISF. Is the transportation infrastructure and fleet sufficient to handle current domestic needs as well as increased Yes No demand from Humanitarian community? More detailed narrative

3.1.9. Standards, Quality & Testing Industry Control Measures Tanks with adequate protection against water mixing with Yes* No the fuel Filters in the system, monitors where fuel is loaded into Yes No aircraft

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Adequate epoxy coating of tanks on trucks Yes* No Presence of suitable fire fighting equipment Yes* No *The main fuel supplier for Timor-Leste is Pertamina which is using all these industry control measures in their depot and airport operations. However the local distributors and transporters cannot be accounted for and the MIXING OF WATER WITH FUEL FROM OUTLETS IS A COMMON OCCURRENCE IN TIMOR-LESTE.

Standards Authority Is there a national or regional standards authority? Yes If yes, are the standards adequate/properly enforced? Inadequate Testing Laboratories Are there national testing laboratories? No Fuel Quality Testing Laboratory – Name Address Telephone Fax Contact Standards Used • NA

3.2. Transporters

3.2.1. Transport Market Overview (trucking) According to the ADB road network assessment: • Transport demand and vehicle ownership in Timor-Leste are modest. However, both have been growing substantially over the last five years. • The heaviest traffic flows, in excess of 1,000 vehicles per day (without motorcycle), are on the northern coastal road. Vehicle Type Estimated Total Estimated Total 2005 2009 Pickups, vans, and minibuses 3,303 3123

Light & medium trucks 2,167 2127 Heavy & specialized trucks 61 89

Weather and coffee production are two major factors affecting traffic: • The rainy season has a direct impact on traffic patterns. The duration of the rainy season can vary for different areas of the country, between an average of 4 months (from December to March) and 8 months (from November to June). • Landslides and flooding, which are common during the rainy season, cause frequent road closures. Another factor affecting traffic patterns over the year is the location of the coffee production and harvesting activities. • The coffee harvest season peaks between August and September. During that season the light & medium truck traffic in the coffee growing areas and between them and Dili increases significantly. • There are a small number of heavy trucks, about 90 in total, used mainly for transporting containers and large equipment, but the narrow road width and difficult terrain do not allow for large truck operations in Timor-Leste. • Currently, land transport services between the Timor-Leste mainland and the Oecussi enclave are complicated. All people crossing the border, from West Timor in Indonesia, are required to have passports with valid Indonesian visas, and Indonesian visas can be obtained only in Dili. Thus, currently the number of people and vehicles crossing is still low although it is increasing.

3.2.2. Transporters • Although the transportation market in Timor-Leste is notably immature, there is a variety of transportation companies operation, from established companies to private owners. • A selection (by no means exhaustive) from across the range of transporters is listed below. • There are multiple resources for contacting additional transporters in Dili, further details can be found from the following resources: http://www.buy-in-timor.org , Timor Telecom directory, Timor-Leste yellow pages www.timoryp.com and the guide post timor www.guideposttimor.com

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Transport Company & Address Contact Names & Email Tel & Fax Name: Tel1: +6707230881 Express Distribution Service II Ltd Function: Tel2: +6703317038 Rua. Kampung Merdeka, Dili Email: [email protected] Fax: +6703322813 Fleet Routes / Areas of operation Timor-Leste Total capacity Vehicle type Quantity Capacity per type Condition (estimated) Various 15 <3 MT 30MT Working Various 15 3 – 6 MT 75 MT Working Various 7 6 -10 MT 55 MT Working Various 10 > 10 MT 140 MT Working Total fleet capacity 300 MT

Transport Company & Address Contact Names & Email Tel & Fax Name: Mario De Dues Tel1: +670 7414444 Romante PTY Ltd Function: Executive Director Tel2: +670 7335331 Email: [email protected] , Fax: NA Fleet Routes / Areas of operation Timor-Leste Vehicle type Quantity Capacity per type Total capacity Condition Mitsubishi 3 3MT 9MT Working Mitsubishi 5 10MT 50MT Working Mitsubishi 8 18MT 144MT Working Total fleet capacity 203MT

Transport Company & Address Contact Names & Email Tel & Fax Name: Constancio Xavier Guterres Tel1: +670 332 2109 Timor Stevedores Function: Director Tel2: + 670 723 8766 Email:[email protected] Fax: + 670 331 2520 Fleet Routes / Areas of operation Timor-Leste Vehicle type Quantity Capacity per type Total capacity Condition FUSO 1 48MT 48MT Working HINO 1 8MT 8MT Working Mercedes 1 48MT 48MT Working Volvo 1 48MT 48MT Working Total fleet capacity 152 MT

Transport Company & Address Contact Names & Email Tel & Fax Name: Cisara Sanches Tel1: +670 727 7102 Transport Association Function: Director Tel2: +670 7261424 Email: NA Fax: NA Fleet Routes / Areas of operation Timor-Leste Vehicle type Quantity Capacity per type Total capacity (est.) Condition Various (mainly Toyota Working 40 3 – 6 MT 180 MT & Mitsubishi) Various (mainly Toyota Working 22 6 – 10 176 MT & Mitsubishi) Mitsubish 1 20 MT 20MT Working Total fleet capacity (estimated) 376 MT

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Transport Company & Address Contact Names & Email Tel & Fax Name: Troy Adams Tel1:+6707325359 Troy Logistics Services, Function: Owner – Manager Tel2:+6703310897 Pante Kelapa, DIli. Email: [email protected] Fax:+6703310898 Fleet Routes / Areas of operation Timor-Leste Vehicle type Quantity Capacity per type Total capacity Condition Prime Mover 4 (2x30, 60, 15) MT 135MT Working Trailers: 8 x 20 foot, 2 x foot. Total fleet capacity 135MT

Transport Company & Address Contact Names & Email Tel & Fax Name: Mario Alvaro Canelas Tel1: +670 331 1291 Function: CEO Gur Salala Group Tel2: + 670 724 5555 Email: [email protected] Fax: NA [email protected] Fleet Routes / Areas of operation Timor-Leste Vehicle type Quantity Capacity per type Total capacity Condition Fuel Tanker 2 10MT 20MT Working Fuel Tanker 5 5MT 25MT Working Total fleet capacity 45MT

Transport Company & Address Contact Names & Email Tel & Fax Name: Vitor Pires Souza Tel1: +670 723 8665 Agriculture Service Center of Bobonaro Function: manager Tel2: + 670 727 7253 Email: Fax: NA Fleet Routes / Areas of operation Timor-Leste Vehicle type Quantity Capacity per type Total capacity Condition NA 3 3MT 9MT Working NA 1 5MT 5MT Working Total fleet capacity 14MT Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

3.3. Vehicle Rental There are several established car and vehicle rental companies in Dili, the list below is a non-exhaustive sample.

Rental Car Company Contact Names & Email Telephone & Fax Vehicle Description Name & Address Rentlo Carhire: Avenda Toyota Land Cruiser, Hiace, dos Martires da Patria, Name: Kieran Glasspole Tel1: +6707416982 Corolla, Hilux, Prado. Dili (within Timor Lodge Title: Director Tel2: Mitsubishi Pajero, Nissan Hotel compound) Email: [email protected] Fax: +6703322021 Terrano.

Japanese Car Import; Name: Tel1: +6703322067 Mitsubishi, Toyota, Suzuki, Avenida Presidente Title: Tel2: Daihatsu, Yamaha, Honda, Nicolau Lobato, Dili Email: Fax: +6703322067 Nisan Name: Midori Motors ; Tel1: +6707377777 Toyota Prado, Mitsubishi Title: Rua Martires da Patria, Tel2: +6707367777 Pajero,Nissan Trano, Toyota Email: Dili Fax: Hilux, Honda CRW [email protected] Name: Tel1: +6703322345 PET Junior Company II Title: Pajero, Terano, Honda Civic, Tel2: +6707391727 Fomento,Dili Email: landcruiser Fax: [email protected]

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3.4. Taxi Companies Although there is only one identified taxi company in Dili there are a plethora of private taxis readily available on the street, taxis are much less abundant in the district capitals and not available in rural areas.

Taxi Company Name & Contact Names & Email Telephone & Fax Vehicle Description Address Susuara Raia II, Name: Tel1: +6707238536 Unipesoal Lda , Rua Title: Tel2: +6707295947 Saloon taxi. Umberto da Cruz, Email: Fax: Akaderu hun, Dili

3.5. Freight Forwarding Agents An in-exhaustive collection of freight forwarding agents is given below, additional operators can be found at http://www.buy-in-timor.org Timor Telecom directory and yellow pages, www.timoryp.com .

Freight Forwarder Freight Forwarding & Clearing Contact Names & Email Telephone & Fax Name & Address services Name: Bequeli Ocean Title: Freight forwarding, shipping agency, Agency , Tel1: +6703311291 Email: ship brokerage, crews changing Rua Vila Verde, Dili Tel2: +6707231888 [email protected] , services. Fax: NA [email protected] ,

[email protected]

Freig ht Forwarder Freight Forwarding & Clearing Contact Names & Email Tel & Fax Name & Address services Global Transport Name: Agency, Tel1: +6707276063 Freight forwarding, custom brokers and Title: Rua farol Mandarin, Tel2: +6707266992 shipping agent. Email: Dili Fax: [email protected]

Freight Forwarder Freight Forwarding & Clearing Contact Names & Email Telephone & Fax Name & Address services Hala -JNE , Name: Organize and arrange visas and Tel1: +6707324688 Rua Delta Comoro Title: passports, freight forwarding, tax Tel2: +6707280898 Area Delta II, Dili Email: arrangements, transportation and Fax: [email protected] courier services

Freight Forwarder Freight Forwarding & Clearing Contact Names & Email Telephone & Fax Name & Address services Name: JVK Naga Movers, Rua Export and import clearances, custom Title: Tel1: +6707268450 Don Luis dos Reis brokers, insurance cover, door to door Email: [email protected] Tel2: +6703310076 Noronha.45, Dili delivery on flight and shipping, and Website: www.jvkasia.com Fax: +6703310076 United Postal Services ( UPS).

Freight Forwarder Telephone & Freight Forwarding & Clearing Contact Names & Email Name & Address Fax services Tel1: KAYE Domestic and international removal, air +6707259267 Avenida dos Direitos Name: and sea, packing and crating, Tel2: Humanos Title: warehousing/storage, customs +6703310369 Area Delta 1, Dili Email: clearance, , hauling and distribution. Fax:

+6703310369

3.6. Handling Equipment Asides from the stevedoring companies, most of the handling equipment and heavy equipment sales and rentals are associated with the construction industry, a selection is given below. Additional operators can be found at http://www.buy-in-timor.org Timor Telecom directory and yellow pages, www.timoryp.com

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Stevedoring Companies Company Name & Equipment description Contact Names & Email Telephone & Fax Address (for sale or rental) Name: Constancio Xavier 1 merlo telescopic (6MT), 1 CAT (2MT), 2 Timor Stevedores, Guterres Tel1:+6703322109 Clark (12 & 8 MT), 1 Hyster (28MT), 1 JCB Rua Martires da Patria Function: Director Tel2:+6707238766 (6MT), 1 Kalmar (48MT), 1 Manitou (4MT), Bario Pite, Dili. Email: Fax: +6703312520 and 1 Omega (32 MT). [email protected] Name: Troy Adams Troy Logistics Function: Owner – Tel1:+6707325359 1 SMV (45MT), 3 Caterpillar (28,16 & 2.5 Services, Manager Tel2:+6703310897 MT), 1 Telescopic (7MT), and 1 TCM (3.5 Pante Kelapa, DIli. Email: troy@crocodile- Fax:+6703310898 MT). agency.com Name: Pedro Ricardo Function: Operations Tel1:+6707231031 3 forklifts with capacities of 16MT, 4 MT Perkins Shipping, Manager Tel2: and 3MT which can be rented for 80, 30 Dili Port, Dili. Email: Fax:+6703224133 and 25 USD per hour respectively. [email protected] www.perkins.com.au

Construction Companies Company Name & Equipment description Contact Names & Email Telephone & Fax Address (for sale or rental) Name: WP Lorong Matan Tel1:+6707235800 Sales & rental, Heavy equipment & Title: Holdings, Rua Villa Tel2:+6703324225 machineries, services general and heavy Email: Verde No 1, Dili. Fax:+ 6703324226 transportation. [email protected] Name: Richard Sippel Tel1:+6703313813 Cranes, concrete mixers, heavy RMS Engineering and Title: Managing Director Tel2:+6707231540 machinery, general services and road Construction Email: Fax:+6703312407 repair equipment [email protected] Name: Gunnung Kijang, Title: Tel1:+670332888 General contractor, maintance, supplier Av. Martires da Patria, Email: Tel2:+6707239999 (bulldozers, beko loaders, trucking etc.) Comoro, Dili [email protected] Fax:+6703322251 [email protected] Vehicles rental: 1X Franna 18-ton articulated all terrain cranes, 1X grove 20- Statewest Crane and Name: Tel1:+6707230607 ton all terrain cranes, 1X Hino 18-ton flat Truck Hire , Rua Title: Tel2: +6703310700 bed trucks (containers), 2X Isuzu flat bed Presidente Nicolau Email: Fax: +6703324553 trucks (8 tons). Vehicles maintenance and Lobato, Dili repairing.

Constructions materials, water pumps, Name: United Hardware & Tel1: +6707279518 electrical materials, compressor, Title: Machinery, Tel2: +6703322530 generators, bore machine, metal and Email: Rua de Colmera, Dili Fax: +6703322183 medical oxygen, mobile house. [email protected]

3.7. Electricity / Power

3.7.1. Electricity Overview World Bank Energy Brief (extracts): Timor-Leste has a small and fragmented power system. A 19MW diesel power plant in Dili serves 26,500 Dili customers. District and sub-district capitals are served by some 60 isolated small power sub- systems mainly administered by communities and with a total generation capacity (mainly using diesel) of about 16 MW. The Dili power system is not linked to smaller sub-systems in district capitals and rural areas. Large consumers have captive diesel generation of another 10 MW.34 out of 39 new generators installed in sub-district capitals are no longer functioning because there is no capacity for maintenance and for funding the replenishment of diesel stock. Only 32 percent of households have access to electricity and over 90 percent of the population uses firewood for cooking. The household electrification rate in Dili is estimated at about 85 percent while in the district capitals and rural areas, it is only 18 percent and 5 percent, respectively. Most of the households use firewood for cooking and extensive use of firewood is considered a thread to Timor-Leste’s wooded areas.

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Main Producer / Contact Names & Email Telephone & Fax Website Distributor & Address Name: Januario da Costa Periera Tel1: +670 7230049 Title: SoS Electricity, Water EDTL Tel2: and Urbanization Fax: Email: [email protected] Summary of Role and Services:

3.7.2. Electricity Generation Timor-Lestes’ power department EDTL has two twenty four hour, diesel run, power generation plants in Dili and Baucau both of which produce a 7MW output and have a budgeted consumption of 10,000 litres of diesel per day. However increasing development and construction projects are placing a larger strain on the network with increasing demands for electricity. The remaining districts have smaller localise power generating plants, these run for six hours per day between 18:00 and midnight and have a budgeted consumption of 10,000 litres per month. EDTL is in the process of establishing three (controversial) heavy oil power generating plants in Hera (Dili), Manitutu and Same, these will have a combined capacity of 180MW, the first of these power plants is currently being constructed as is due to be 90% complete by the end of 2009. Production Unit Type 9 Installed capacity (MW) Current Production (MW) Generating Plant - Dili Diesel NA 7 Generating Plant - Diesel + Hydro NA 7 Baucau District generation plants Diesel Various Various

Imported Electricity Details NA NA

3.7.3. Distribution Extension and rehabilitation of the distribution network is planned to extend to all district through three regional centers; Dili, Manatutu and Los Palos, this is expected to be in place by 2015.

3.7.4. Supply

9 E.g. hydroelectric power, thermal power…

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Power Stability Cities and district capital have reasonable network, albeit in need of maintenance. Power grid / network coverage Vast majority of rural communities are not connected to an electrical supply. Is supply regular and constant throughout the Yes No country? Please describe See narrative above. On average, how often does power supply go out? Daily Short periods in the capitals, extended periods in the On average, how long does the outage last? districts. NOTE: Rainfall tends to increase power disruptions

3.8. Manual Labour Costs There is an abundance of manual labor available on the market in Timor-Leste, the vast majority of which is simply arranged on an ad hoc basis, there is very little in the way of organized manual labor. The port authority regulations stipulate rates for labor hire within the port itself, the labor is arranged through the stevedoring companies (see section 3.6 Handling equipment for details of stevedoring companies) who still appear to set prices autonomously, through direct negotiation. The port regulation prices are as follows:

CATEGORIES OF PERSONNEL HOURLY CHARGES Technicians and senior managers 7.50 USD Operational managers 6.50 USD Equipment operators 5.00 USD Specialised workers and operators 4.00 USD Unqualified dockworkers and sailors 3.50 USD Assistants 3.00 USD The normal labor rate for unqualified casual worker is USD 4 per day. There is one identified commercial employment agency in Dili which offer labor hire, Konnekkto, whilst WFP has assisted an additional organization establish and register itself in order to meet WFP requirements:

Manual Labor Providers Company Name & Contact Names & Email Tel & Fax Item / Category description Address Name: Konnekkto, Tel1:+670 729 4345 Labor hire, staff placement, Title: Av. Martries da Patria, Fax: consultancy, training, Email: employment.tyson Fatuhada, Dili Website: management. @gmail.com Loading, unloading in WH & port, Rocky Operariu Lda, Name: Rocky Marciano Tel1: +670 729 0477 restacking, reconstitution, Rua Dom Alexio, Dili. Title: Director Fax: NA transfers all charged at 5.00 USD (WFP assisted) Email:NA Website: NA / MT / Service.

3.9. Telecommunications

3.9.1. Overview Timor Telecom (TT) is currently the only Telecommunications operator for fixed and mobile services of East Timor and was awarded the concession contract, after an international competition that was arbitrated by the United Nations and Timorese Government. Internet is commercially provided through two established, government approved operators, Timor Telecom and I-Net. There are two government departments involved in telecommunications issues; Department National Information Communications and Technology (DNICT) and the Communication Regulatory authority (CRA). The international prefix for East Timor is 670. Telephone services Is there an existing landline telephone network? Yes No Does it allow reliable international calls? Yes No On average length of downtime periods for Interruptions are limited landline connections Is there a mobile phone network? Yes No

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Estimated availability and coverage Please see map below. Registration and application with Timor Telecom, simple Procedure to obtain subscription and straightforward procedure.

Internet Services Providers Are there ISPs available? Yes No Names Timor Telecom and I-Net Type available dial-up ADSL GPRS V-SAT Maximum leasable ‘dedicated’ bandwidth 512 Kps Provision with Timor Telecom requires land line connection, available in Dili and some district capitals. Estimated availability and coverage Wireless connections using I-Net’s VSAT are the alternative both in Dili and districts Registration and application with Timor Telecom or I-Net, Procedure to obtain subscription simple and straightforward procedure.

3.9.2. Providers Timor Telecom is the only telecommunication provider in Timor-Leste, an Australian ISP named I-NET is operating in Dili as well as the districts and has its own VSAT base. NOTE: currently the Irish Telecom company Digicel has established itself in Timor-Leste and is working on breaking open the monopoly contract on telecommunications. ,

Company Name & Contact Names & Email Telephone & Fax Services Description Address Timor Telecom General Enquiries TT support services: Sala No.7 Tel1: 330 3350 / 330 3351 [email protected] 128 - Directory Enquiries ($0.25 / Hotel Timor / 331 0262 Billing Enquiries mn) * Av. Dos Martires da Fax: + 670 330 3419 [email protected] 172 - TT Client Support (free) * Patria (Caixa Postal Website: Report Line Faults 177 - Internet Client Support 135) http://www.timortelecom.tp [email protected] (free) ** Dili I-Net Name: Mike Pye Avenida de Portugal Title: Managing Director Wireless internet provision, Tel: +670 723 3991 (Beach Road) Email: unlimited up- and download Dili [email protected]

3.9.3. Telecommunications Regulations Regulations Regulations on usage or import of: Yes/No Regulating Authority Satellite Yes No CRA HF Radio Yes No CRA UHF / VHF radio (handheld, base or DNICT Yes No mobile) UHF / VHF repeaters Yes No DNICT GPS Yes No N/A VSAT Yes No CRA What are the procedures for the Approval from CRA in addition to usual customs procedures. importation of ICT equipment?

3.9.4. Existing Humanitarian Telecoms Systems Adapted extracts from Timor-Leste Emergency Telecommunications Cluster: Frequency Management VHF & HF The design of the VHF & HF network utilizes existing frequencies in use by the UN, the VHF & HF channels utilized by all UN agencies & NGO’s in Timor-Leste are presented below (exact frequencies are considered confidential). Existing UN Telecommunication Systems Organisations  UNMIT UN Agencies NGOs SOC VHF frequencies 5 Channels 4 Channels 3 Channels 6 Channels HF frequencies 16 Channels 9 Channels 7 Channels None dedicated. Repeaters 6 Units depend on UN 3 Units NA Yes –respective VSAT Yes – respective agencies * see footnote NA departments

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* NGO have previously been using VAST communications, they are now in negotiations with the government of to attain permission for their continued use.

3.10. Local Supplies Market

3.10.1. Main Food Suppliers

There are multiple sources of food wholesalers and outlets in Dili, below are examples, further details can be found from the following resources: Peace Dividend Trust procurement data base; http://www.buy-in-timor.org Timor Telecom directory, Timor-Leste yellow pages ( www.timoryp.com) and the guide post timor, www.guideposttimor.com

3.10.2. Other Than Food Sources There are multiple resources for general supplies in Dili, below are limited examples, further details can be found from the following resources: Peace Dividend Trust procurement data base; (http://www.buy-in-timor.org ) Timor Telecom directory, Timor-Leste yellow pages ( www.timoryp.com) The guide post timor (www.guideposttimor.com)

Construction Materials and Services Company Name & Contact Names & Email Tel & Fax Item / Category description Address Hidayat Unipessoal, Name: Tel1:+670 3322607 General road and building Av. Martires da Patria No Title: Fax:+670 3322696 constructions since 1983. 27, Comoro, Dili Email: Website:

Name: Tel1:+670 7290888 Soloman Brothers, Title: Fax: NA Architects, engineers, designers, Rua Avenida Cidade de Email: info@solomonbrot Website:www.solomonbr consultants, surveyors, builders. Lisboa, Dili herscorporation.com otherscorporation.com

The Tuah Hun Name: Tel1: Civil section, asphalt plant, Construction, Title: Fax: quarry, building, equipment Rua Jacinto Candido, Email: easterndragondet Website: rental. Bairo, Dili @yahoo.com

Building Material Victoria Name: Ltd, Tel1: Title: Rua Mouzinho de Fax: Suppliers of building materials Email: victorialtddili@yah Albuquerque 4, Comoro, Website: oo.co.id Dili Security Services Company Name & Contact Names & Email Tel & Fax Item / Category description Address

APAC Security Name: Tel1:+670 331 0218 Company, Multiple security services, Title: Fax: NA Av. Martires da Patria, technology and hardware. Email: Website: NA Fatuhada, Dili Comments: Widely used in Dili Name: Tel1:+670 723 2908 Maubere Security, Title: Fax: Multiple security services.

Email: Website: Comments: Widely used in Dili Generators Company Name & Contact Names & Email Tel & Fax Item / Category description Address Name: Startec Enterprises Tel1:+670 7233868 Generators, welders, pumps, Title: Rua Jacinto Candido 14 Fax: +670 3323601 light towers, solar panels and Email: startecdili@hotmail Audian, Dili Website: heaters. .com

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Name: Generators, generator spare Bili Besi Bili Manu, PTE. Title: Tel1: +6707232789 parts, maintenance and repair, Ltd. Email: Fax: +6703324929 welding, electrical materials and Rua Colmera no. 5, Dili [email protected] Website: installation. m

Computers Company Name & Contact Names & Email Tel & Fax Item / Category description Address Hardware, software etc. Web Name: design, web install and email Zenit Computer Tel1: +6707249523 Title: server, database server, Rua Francisco Macado Fax: Email: computer maintenance, Colmera, Dili Website: [email protected] connection local area network, wireless Internet connection.

Name: Supply of computers, computer Title: CPU, printers and security Tel1: +6707354334 APM Infotech Email: camera. Maintenance and Fax: +6733100230 Rua Belarmino Lobo, Dili [email protected] repairing computers, data base, Website: om security camera installation and computers training.

Office Supplies Company Name & Contact Names & Email Tel & Fax Item / Category description Address

Name: Office furniture, stationary and Title: Tel1: +6703322172 office equipment (computers, City Office Work Email: Fax: +6703322172 printers, scanners, photocopy Rua 15 de Outubro,Dili [email protected] Website: machine etc.). Computer om maintenance.

Banners, books, brochures, Grafica Patria Name: Tel1:+670 723 5192 bulletin, business cards, Taibesi Lahane Oriental, Title: Fax:+670 3321 907 calendars, news letters, posters, Dili Email: Website: stickers.

Air Conditioning Company Name & Contact Names & Email Tel & Fax Item / Category description Address Name: Tam Electronics, Tel1:+670 7231078 Title: Eletrical, generator, Av. Presidente Nicolau Fax:+670 3313407 Email: airconditioner, sales and service Lobato, Dili Website: [email protected] Comments: Name: Tel1:+670 3321727 Dili Air Con & Eletrical Electronic good, aircon, fridges, Title: Tel2:+670 3321011 trading,Rua Colmera, Dili other. Email: Website:

Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

3.11. Accommodation

There are multiple options for apartments and hotels in Dili, below are examples, further details can be found from the following resources: Peace Dividend Trust procurement data base; http://www.buy-in-timor.org Timor Telecom directory, Timor-Leste yellow pages ( www.timoryp.com) and t he guide post timor, www.guideposttimor.com

Apartments Company Name & Contact Names & Email Tel & Fax Comments & Services Address Estrela “05” Apartment Name: Tel1:+670 738 2618 Fully furnished, air conditioning, Diak, Title: Fax: laundry.

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Rua Sebastiao da Costa, Email: Website: Colmera, Dili. Name:Jackson Lay Tel1:+670 723 1071 Palm Beach Apartment, Title:Manager Fax: Fully furnished, air conditioning, Pantae Kelapa, Dili Email: Website:www.psedili.c laundry. [email protected] om Hotels Name: Tel1:+670 332 2936 Arbiru Beach Resort, Title: Swimming pool, functions, Fax:: +670 332 2937 Bebonuk, Comoro, Dili Email: rochadores@hotmai restaurant, entertainment. Website: l.com Name: Tel1:+670 3324 502 Hotel Timor, Pool, bar, restaurant, Title: Fax: Av. Martires da Patria, Dili conferences, business center. Email: Website: Note: Reference herein to services or the use of any firm or corporation name is for the information only and in no manner constitutes an endorsement or recommendation by the WFP.

4. Scenarios & Contingencies

• Presently (October 2009) all agencies are working through the sectoral clusters, in conjunction with government partners to up date the contingency planning exercises for emergency response in Timor-Leste. The clusters have been tasked with completing the exercise by the end of 2009. • The conflict and natural disaster contingency plans below are summarized from the DNAS (National Department of Social Assistance) plans completed in 2007, whilst the food security plan is the latest version (which is still being developed).

• The government of Timor-Leste has some established departments and mechanisms to deal with national disasters, these are under the auspices of the Ministry of Social Solidarity and include the National Department Management Directorate (NDMD) National Department of Social Assistance(DNAS), Disaster Operations Center (DOC), and the National Disaster Management Policy (NDMP). • The humanitarian community has been working closely with the Government of Timor-Leste assisting in the development of these structures.

4.1. Refugees and IDPs

Contingency Planning for conflict: As outlined by the National Disaster Management Office: History: • Triggered by the sacking of a group of 593 soldiers, a series of events in March 2006 led to outbreaks of violence in Timor-Leste on a scale which has not been seen since the period immediately prior to the referendum over independence in 1999. • This violence, which involved F-FDTL and PNTL officers as well as armed civilians, led to the deaths of civilians and security personnel, the destruction of homes, a breakdown of law and order and government functions, looting of government property and the displacement of over 100,000 people. • By mid-2007 the violence has sub-sided however underlying tensions still exist that could easily be brought to the surface. Contingency planning to minimize and mitigate the effects of further outbreaks of conflict is an important exercise.

Scenario A • Associated with the parliamentary elections there are spikes of violence in Dili and in the districts for 3 – 4 days. • Up to 10,000 people are displaced in Dili and Districts resulting in a 10 percent increase in IDPs, most of whom are absorbed into current camps or move in with relatives, but some may set up new camps. • In the Districts IDPs move in with relatives. If there are security problems, some may run to the mountains. • New IDPs in the camps put additional pressure on already strained resources. • Outbreaks of violent conflict could occur in the camps as larger numbers compete for reduced resources. • The government continues to function with minor disruptions. Electricity, water, sewerage, rubbish collection, communications, hospital/health, education, transport services continue with minor disruption. • Shops and banks close for up to 3 days. Food security of the population is only marginally affected.

Scenario B • The violence is of increased intensity, frequency and lasts for 5 – 8 days • 25,000 people are displaced in Dili and districts, move into camps, move in with relatives. • There is movement from Dili to districts to rural areas. 5-10 new camps are established. • In the Districts IDPs move in with relatives. Where there are security problems IDPs run to the mountains.

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• New IDPs in the camps put additional pressure on already strained resources. Outbreaks of violent conflict may occur in the camps as large numbers compete for dwindling resources.

Scenario C • There is widespread sustained civil unrest centering on Dili • 35,000 people displaced in Dili and the districts. Movement from Dili to districts to rural areas. 10-20 new camps are set up. • In the Districts IDPs move in with relatives. Where there are security problems IDPs run to the mountains. • New IDPs in the camps put additional pressure on already strained resources supporting current IDPs. Outbreaks of violent conflict are likely to occur in the camps as large numbers compete for dwindling resources. • Many Government functions shut down. Electricity, sewerage, water, rubbish collection, communications, hospital/health, education and transport services not available. Shops and banks close. Livelihood sources cut off. Food security of population at risk. • Government food supplies are lost due to looting of warehouses.

Responses: Rapid assessments: District administrators, DDMCs, humanitarian agencies. Shelter: MTRC, IOM, UNHCR, ICRC WATSAN: DNAS & WATSAN working group (Oxfam, UNICEF, World Vision, Plan, CRS, and CVTL). Food and NFIs: MTRC, WFP, local partners. Camp management: MTRC and shelter working group. Protection: MTRC and protection working group. Transport: IOM, CARE and humanitarian agencies

NOTE: IOM during the 2006 – 2007 emergency was the main provider of logistics and transport services. The IOM fleet comprises of around 12 – 16 functional trucks with a capacity of between 3 – 8 MT.

4.2. Food Security

Hazard or risk Prioritization Scenario Means of Contingency Plan Preparedness actions to food planning Building Impact verification / Intervention required security requirements on food security required and scale

NATURAL Drought Worst case - EFSA; SOP Massive Regional and district PHENOMENON national crop MAF intervention - level food reserves - failure - famine 85,000 mt food aid MAF, MSS/NDMD, WFP; required Develop and train assessment teams; Medium drought EFSA; SOP Arrange food and Sub-district level food - 4,000 HH MAF seeds distribution prepositioning - MAF, affected MSS/NDMD, WFP; Develop and train assessment teams; Localized - 100- EFSA; SOP Arrange food and Sub-district level food 500 HH affected MAF seeds distribution prepositioning - MAF, MSS/NDMD, WFP; Develop and train assessment teams; Floo ding / Heavy rain multi- EFSA; SOP Airlift of food Logistics plans; adequate Landslide districts- 10,000 MAF supply; Cluster food reserves and HH affected - activation placement roads blocked and restricted access District level - EFSA; SOP Arrange food and Mapping of district 2,000 HH MAF seeds distribution resources and building of affected response network

Suco-level - EFSA; SOP Arrange food and Mapping of district localized - 300 MAF seeds distribution resources and building of HH affected response network

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Pest / Crop Locust Outbreak EFSA; SOP Helicopters Logistics plans; access Disease - worst case MAF spraying 10,000 to adequate quantity of scenario: 30,000 Hectars and 20,000 chemicals; training of HH affected Hand spraying spraying teams across several districts Locust Outbreak EFSA; SOP 300 Hectars hand Mapping of district - localized - 4 MAF spraying resources and building of sucos - 500 HH response network; access to necessary chemicals Rust / Stemborer EFSA; SOP 1000 Hectars Mapping of district - 3,000 HH MAF chemical spraying resources and building of response network; access to necessary chemicals High Wind Storm - houses / EFSA; SOP Crop assessment / Adequate reserves of crop damage MAF SOP; seed and tool seeds, food and tools; 2,000 HH distribution; food mapping of local affected response resources and building of response network CONFLICT Internal Worst case EFSA; SOP Mobilization of Gov TL socialization conflict scenario: MAF international completed and cluster 200,000 IDPs assistance for food approach fomally stocks; endorsed and development of implemented with GovTL proposals / appeals counterparts; complete for IASCTL National Recovery Strategy Inter-community EFSA; SOP EFSA conducted - Adequate food reserves violence 5,000 MAF support government at district level; mapping affected and response through of local resources and fields and houses food distribution building of response abandoned network

4.3. Natural Disaster

Contingency Planning for Natural Disaster / Flooding

Background • Timor-Leste is highly vulnerable to natural disasters such as floods, drought, earthquakes, cyclones, landslides, storms and bush fires. • These types of natural disasters take place almost every year, which have great impact on community livelihood. • Statistics show that flood has been the most common disaster in this country and has devastated the lives of the population in affected areas. • Flood normally takes place during the wet seasons. The first wet season starts from November and last in April throughout the country, while the second wet season starts in May and lasts until July in the southern coast of the island each year. • During the period of the wet season, there are threats from floods, landslides, tropical storms, and destructive strong winds. • Other hazards, such as earthquakes and tsunamis can strike the Timor-Leste at any time due to its geographical location north of the subduction zone between the Eurasian and the Australian plates. • Yet, in spite of predictions of this kind and the history of devastating events across the island, efforts to mitigate against the effects of the future disasters have been minimal and the country’s state of preparedness is seriously lacking.

Approach • Recognizing that Timor-Leste is prone to a range of natural disasters, the NDMO has recently completed the National Disaster Risk Management Plan (NDRMP).

Objective • The main objective of the contingency plan is to save lives; to alleviate further suffering of the vulnerable communities; and to reduce the impact of disaster. • The specific objective of the contingency plan is to prevent a major disease outbreak, help vulnerable groups to become self-sufficient and protect food supplies and livelihoods for the coming year in the event of flooding.

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Scenario A : • Late rain – limited rain – localized flooding, some temporary movement. • Central areas within Dili are flooded. • Districts are affected through some destruction of crops and disruption to infrastructure (roads etc). • Additional strain on those communities housing IDPs in Baucau and Los Palos particularly. • Short-term disruption of government services and movement. High-risk IDP camps are affected and evacuation is sought. • Impact on communities is not severe but sufficient for food and health concerns. • Associated - drought onset.

Scenario B : • Late rain – heavy rain for 3 months or more resulting in substantial damage. • Newly planted crops destroyed. Food shortages. Houses damaged especially along river banks. • Disruption of transport – roads cut off. Livestock drownings, agriculture/crops damaged or destroyed, education stopped, socio-economic activity disrupted. Bridge collapsing, roads cut off, landslides. • Electricity and water supply cut off.

Dili • Areas that are prone to flooding include the following: Becora, Taibesi, Bidau Santana, Caicoli (up to 2m), Comoro, Jardim, Ville Verde, Heliport , Bombeiros, Airport, • Within 1-3 hours of torrential rain or constant rainfall the following can/will occur: the destruction of housing, disruption of economic activity, drowning of domestic livestock. • With severe flooding in Dili it is possible that elements of the population may attempt to travel to the districts. • It is critical that affected populations are ready to move within an hour of flooding. This plan is also cogniscent that local knowledge and localized response mechanisms will prevail in many circumstances. • It should also be noted that in case of severe flooding, there will be a loss of information and assets to the districts, and a loss of information coming in from the districts to Dili.

Districts • The districts prone to severe flooding are Cova Lima, Manufahi and Manatuto. • The northern districts receive an average yearly rainfall of 500-1500mm with the southern regions receiving 1500 to 2000mm. Altitudes usually receive a higher annual rainfall. • In February 2006 flooding and landslides occurred in Oecussi, in 2008 flooding following a river deviating from its original bed ravaged through Liquica with major loss of houses and destructed roads and bridges..

Sectoral emergency response:

Coordination and Information Lead Ministry: MTRC, MI (NDMO and NOC), State Administration (district level)

Water and Sanitation Lead Ministry: Ministry of Natural Resources and Energy Policy Lead Agency: EDTL, Oxfam, UNICEF and CVTL

Drainage Lead Ministry: Ministry of Public Works Lead Agency: Department of Infrastructure

Electricity / power supply Lead Ministry: Ministry of Natural Resources and Energy Policy Lead Agency: EDTL

Health Lead Ministry: Ministry of Health Lead Agency: Department of Public Disease, WHO and CVTL

Food Lead Ministry: MTRC Lead Agency: Department of Social Services and WFP

Non Food Items The MTRC Information Centre is responsible for the maintaining an up-to-date record of NFI stocks.

Education Lead Ministry: Ministry of Interior and Ministry of Education Lead Agency: National Disaster Management Office (NDMO) and District Superintendents

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Shelter Lead Ministry: Ministry of Public Works Lead Agency: Department of Building Construction, IOM and UNHCR

Transport Lead Ministry: Ministry of Public Transport and Telecommunications Lead Agency: Department of Land Transport, F-FDTL and IOM

Protection Lead Ministry: MTRC, Department of Social Services Lead Agency: Provedors, UNMIT HR, NGOs

Security UNPol will lead on security response, with PNTL. In accordance with the Constitutional mandate of FFDTL, and in extremis ISF, the national and international military have limited assets to support the government if normal capacity is overwhelmed.

Conclusions • Implementation of the National Disaster Contingency Plan for Flooding is reliant on a whole-of-government and cross-sectoral approach. • The execution of the Plan is dependent upon government-led coordination and the full cooperation of each respective sector and stakeholder. • This is a living document that will be continuously updated but provides a template that can be adapted on a case-by-case basis.

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5. ANNEXES ANNEX 1: Ferry “Berlin Nakroma” Information

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