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SkillChoice™ IT provides information technology Systemwide professionals with access to in-depth coverage of today’s Professional relevant technologies and IT skills, including 9,300+ Development Books24x7® titles, and 1,300+ interactive courses. Learners [email protected] are further assisted in their preparation for more than 100 Access this content at professional IT certification exams. https://ds.calstate. edu/?svc=skillsoft The courses in this catalog are available at no charge to all CSU faculty and staff. The table of contents is fully searchable. Click on the topic heading you are interested it and it will take you to the course listing in the catalog. Click on the course name to get a full course description, target audience, expected course duration, course number and lesson objectives.

Accessing Data with Microsoft .NET Framework Course List for C# Developers (70- 516) 9 Microsoft .NET Framework 4: Windows Communication Foundation with Visual Basic 2010 9 SOFTWARE DEVELOPMENT 8 Microsoft .NET Framework 4: Accessing Data with Visual Basic 2010 10

Microsoft Web Applications 8 Microsoft .NET Framework 4: Windows Microsoft Visual Studio 2012: Programming in Application Development with Visual Basic 2010 10 HTML5 with JavaScript and CSS3 8 Microsoft .NET: An Overview 10

Web Development Technologies 8 Generic Languages 10

Introduction to Ajax Development 8 C++ programming 10

ANSI C Programming 10

Java 2 Programming 8 Perl Programming Fundamentals 10 Java SE7 Fundamentals 8

Java SE 7 New Features 8 Software Programming Fundamentals 10

Java SE7 Professional 8 Software Programming Fundamentals 10 Introduction to Java EE 6 8

Java Programming with Java SE 6.0 8 Software Development Principles 10

Java Programming with J2SE 5.0 8 Agile Software Development 10

Best Practices for Software Programming 10

Microsoft .NET Software Development Developing a User-Centered Software Design Tools 9 Approach 10 Microsoft .NET Framework 4: Windows Application Development with Visual C# 2010 9 Software Testing Foundations 10 Microsoft .NET Framework 2.0: Application Development Foundation with C# 2005 9 Software Testing Foundations 10

Web Applications Development with Microsoft .NET Framework 4 using Visual Basic 2010 9 Mentoring Assets 11 Microsoft .NET Framework 4: Web Application Development with Visual C# 2010 9 Test Preps 11 Windows Communication Foundation Development in C# with Microsoft .NET Framework (70-513) 9

SkillChoice IT Catalog 1 2 SkillChoice IT Catalog

OPERATING SYSTEMS AND 7 13 SERVER TECHNOLOGIES 11 Microsoft Windows 7: First Look for IT Professionals 13

CompTIA A+ 11 Microsoft Windows 7: Enterprise Desktop Administrator 13 CompTIA A+ 220-801 11 Microsoft Windows 7: Enterprise Desktop CompTIA A+ 220-802 11 Support Technician 14

CompTIA Server+ 11 Microsoft Windows Server 2012 14

CompTIA Server+ 2009 11 Microsoft Windows Server 2012: Installing and Configuring 14

Microsoft SharePoint Server 2010 12 Microsoft Windows Server 2012: Administration 14

Microsoft SharePoint 2010: Configuring 12 Microsoft Windows Server 2012: Configuring Advanced Services 14 Microsoft SharePoint 2010: Administration 12

Designing and Developing Microsoft SharePoint 2010 Applications 12 Microsoft Windows Server 2008 14

Microsoft SharePoint 2010: Application Microsoft Windows Server 2008: New Features 14 Development 12 Microsoft Windows Server 2008: Configuring Microsoft Exchange Server 2010 SP1: Configuring12 15

Microsoft SharePoint 2010 SP1: Administration 12 Microsoft Windows Server 2008: Configuring Network Infrastructure 15 Microsoft SharePoint Server 2010 SP1: Configuring 13 Microsoft Windows Server 2008: Configuring Applications Infrastructure 15

Microsoft Windows Server 2008: Server Microsoft SharePoint Server 2007 13 Administration 15

Microsoft Office Sharepoint Server 2007 Microsoft Windows Server 2008: Enterprise Application Development 13 Administration 15

Microsoft Windows 2008: Update to R2 15 Microsoft System Center Essentials 13 Microsoft System Center Essentials: installation Microsoft Hyper-V 15 and Configuration 13 Microsoft Windows Server 2008 R2: Server Virtualization with Hyper-V 15 Windows 8 13 Microsoft Windows 8: Configuration 13 Oracle Servers 16

Microsoft Windows 8: Managing and Maintaining 13 Oracle Application Server 10g: Administration I 16

Oracle Application Server 10g: Administration II 16 SkillChoice IT Catalog 3

Sun Solaris 9 16 INTERNET AND NETWORK TECHNOLOGIES 19 Sun Microsystems Solaris 9: System Administration I 16

Sun Microsystems Solaris 9: System Social Networking 19 Administration II 16 Social Networking for Users 19

UNIX 16 CompTIA Networking, UNIX: System Administration 16 Internetworking, and Security Technologies 19 UNIX: Operating System Fundamentals 16 CompTIA Network+ 2012 19 UNIX: Shell Programming 16 CompTIA Security+ 2011 19 UNIX: The User Environment 16 Network Protocols 19

TCP/IP: Protocols for Securing Web Transactions 19 UNIX Essentials 17 TCP/IP: Network Management Protocols 19 Unix Fundamentals 17

Data/Telecommunications 19 Linux Professional Institute 17 IPv6 and Future Applications 19 Linux Professional Institute: Junior Level Linux Professional (LPIC-1) Exam 101 17 Lightweight Directory Access Protocol 19 Linux Professional Institute: Junior Level Linux Professional (LPIC-1) Exam 102 17 Wireless Communications 19 Linux Professional Institute: Advanced Level Linux Professional (LPIC-2) Exam 201 17 Advanced Wireless Technologies 19

VMware 17 Wireless 19

VMware Overview 17 Understanding and Evaluating RFID Technology for your Business 19 VMware Workstation 17

VMware: Datacenter Virtualization with vSphere 5—Part 2 17 Networking and Telecommunications Fundamentals 19 VMware: Datacenter Virtualization Design and Optimization with vSphere 5 17 Introduction to Voice over IP 19

VMware: Datacenter Virtualization with vSphere 5—Part 1 17 Security Solutions 20

SSCP 20 Mentoring Assets 18 Certified Internet Security Auditor (CISA) 20

Certified Information Systems Security Test Preps 18 Professional (CISSP) 2012 20 4 SkillChoice IT Catalog

Certified Information Systems Security Professional (CISSP) 2013 20 EMC 24

Certified Information Security Manager (CISM) EMC Information Storage and Management 2012 20 (ISM) v2 24

Cisco 20 Cloud Computing 24

CAPPS 8.0: Integrating Cisco Unified Cloud Computing for Business Professionals 24 Communications Applications 20 Cloud Computing for IT professionals 24 IPS 7.0: Implementing Cisco Intrusion Prevention System 21 Mentoring Assets 24 SECURE 1.0: Securing Networks with Cisco Routers and Switches 21

CIPT1 8.0: Implementing Cisco Unified Test Preps 25 Communications Manager Part 1 21

CIPT2 8.0: Implementing Cisco Unified Communications Manager Part 2 21 ENTERPRISE DATABASE SYSTEMS 25 ICOMM 8.0: Introducing Cisco Voice and Unified Communications Administration 21 Oracle 11g 25 Implementing Cisco Voice Communications and QoS (CVOICE) 22 Oracle Database 11g: New Features For Administrators 25 ROUTE 1.0: Implementing Cisco IP Routing 22 Oracle Database 11g: Administration Workshop I 25 TSHOOT 1.0: Troubleshooting and Maintaining Cisco IP Networks 22 Oracle Database 11g: Administration Workshop II26

SWITCH 1.0: Implementing Cisco IP Switched Oracle Database 11g: SQL and PL/SQL New Networks 22 Features 26

IINS 2.0: Implementing Cisco IOS Network Oracle Database 11g: SQL Fundamentals I 26 Security 23 Oracle Database 11g: SQL Fundamentals II 26 DESGN 2.1: Designing for Cisco Internetwork Solutions 23 Oracle Database 11g: PL/SQL Fundamentals 26

TVOICE 8.0: Troubleshooting Cisco Unified Oracle Database 11g: Develop PL/SQL Program Communications 23 Units 26

Firewall 2.0: Deploying Cisco ASA Firewall Oracle Database 11g: Introduction to SQL 26 Solutions 23 Oracle Database 11g: Program with PL/SQL 26 Cisco VPN 2.0: Evaluating the Cisco ASA VPN Architecture 23 Oracle Database 11g: Performance Tuning 26

ICND1 2.0: Interconnecting Cisco Networking Oracle Database 11g: SQL Tuning 27 Devices Part 1 24 Oracle Database 11g: Secure Backup 27 ICND2 2.0: Interconnecting Cisco Networking Oracle Database 11g: RAC Administration 27 Devices Part 2 24 Oracle Database 11g: Security 27 Certified Information Security Manager (CISM) 2013 24 SkillChoice IT Catalog 5

Oracle Database 11g: New Features for Mentoring Assets 30 Administrators Release 2 27

Oracle Database 11g: Administration Workshop I Release 2 27 Test Preps 30 Oracle Database 11g: Administration Workshop II Release 2 28 ENTERPRISE RESOURCE Oracle SOA Suite 11g 28 PLANNING SYSTEMS 30

Oracle 10g 28 Oracle 11i 30

Oracle Database 10g: SQL Fundamentals I and II 28 Oracle 11i E-Business Suite: Essentials for Implementers Oracle Database 10g: PL/SQL Fundamentals 28 30

Oracle Database 10g: Developing PL/SQL Oracle 11i E-Business Suite: System Program Units 28 Administrator Fundamentals 30

Oracle Database 10g: New Features I 28 Oracle 11i: Project Foundation Fundamentals 30

Oracle Database 10g: New Features II 28 Oracle 11i: Navigate Oracle Applications 31 Oracle Database 10g: Administration Workshop I Release 2 28 SAP 31

Overview of SAP for Project Teams 31 Systems and Database Design 29 SAP Business Suite 7 for End Users 31 Database Fundamentals 29 SAP Business One for End Users 31 Database Design Fundamentals 29 SAP Business Objects Business Intelligence 31

Microsoft SQL Server 2012 29 SAP R/3 Release 4.6 31 Microsoft SQL Server 2012: Querying 29 Moving to SAP R/3 Release 4.6 31 Microsoft SQL Server 2012: Database Administration 29 Overview of SAP R/3 Release 4.6 31

Microsoft SQL Server 2012: Implementing a Data SAP ABAP Programming Fundamentals 31 Warehouse 29

WEB DESIGN 31 Microsoft SQL Server 2008 29

Microsoft SQL Server 2008: Business Intelligence IT Professional 31 Development and Maintenance 29 Working with HTML5 and CSS3 31 Microsoft SQL Server 2008 R2: Implementation and Maintenance 29 Microsoft SQL Server 2008 R2: Database Web Development 31 Development 30 XML Essentials 31 6 SkillChoice IT Catalog

Web Site Design—Principles 31 BUSINESS SKILLS FOR THE IT PROFESSIONAL 33 Designing and Hosting a Web Site 31

IT Business 33 Adobe 31 Information Security for End Users 33 Adobe Flash CS5 31 IT Infrastructure Library (ITIL®) 2011 Edition Adobe Photoshop CS5 31 Foundation Syllabus 33

Adobe Dreamweaver CS5 31 ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) 33 Adobe Photoshop CS4 32 ITIL® 2011 Edition Overview 33 Adobe Illustrator CS4 32 Technical Management Essentials 33 Adobe InDesign CS4 32 Customer Service Representative, Adobe Dreamweaver CS4 32 Professionalism 33

Adobe Flash CS4 32 Customer Service Representative, Skills 33

Adobe AIR for Flash Developers 32 Customer Service Representative, Process 33

Adobe Fireworks CS4 32 Writing Skills for Technical Professionals 33

Adobe Captivate 4 32 IT Strategy Essentials 33 Adobe Reader X 32

Adobe Reader 9 32 Test Preps 33 Adobe Reader 8.0 32

Adobe Acrobat 9 32 PROJECT EFFECTIVENESS 34 Adobe Acrobat 8.0 32

Adobe AIR 3 32 Project Management Curriculum 34

Adobe InDesign CS5 32 Project Management for Non-Project Managers 34 Project Management Essentials (PMBOK® Guide—Fifth Edition-aligned) 34 Scripting and Web Languages 32 Project Integration Management (PMBOK® JavaScript Fundamentals 32 Guide—Fifth Edition-aligned) 34

DHTML Basics 32 Project Scope Management (PMBOK® Guide— Fifth Edition-aligned) 34 Advanced XML 32 Project Time Management (PMBOK® Guide— Fifth Edition-aligned) 34

Project Cost Management (PMBOK® Guide—Fifth Edition-aligned) 34

Project Quality Management (PMBOK® Guide— Fifth Edition-aligned) 34 SkillChoice IT Catalog 7

Project Communications Management (PMBOK® Guide—Fifth Edition-aligned) 34 Mentoring Assets 35

Project Risk Management (PMBOK® Guide—Fifth Edition-aligned) 34 Test Preps 35 Project Procurement Management (PMBOK® Guide—Fifth Edition-aligned) 34 Team Building Curriculum 35 Project Stakeholder Management (PMBOK® Guide—Fifth Edition-aligned) 35 Optimizing Your Performance on a Team 35

Code of Ethics and Professional Conduct (PMI® Leading Teams 36 Standard-aligned) 35

Agile Practitioner—(PMI-ACP & ScrumMaster aligned) 35 Business Analysis 36

PRINCE2®: 2009 Foundation 35 Certified Business Analysis Professional (CBAP™)—BABOK® Guide V2.0 aligned 36

Questions? Talk to us about e-learning, call (562) 951-4403 or e-mail us at [email protected]. 8 SkillChoice IT Catalog

Descriptions Java SE 7 New Features ■■ Java SE7 New Features: Java Language and Click on the course name below to get a full course Technology Enhancements ■■ description, target audience, expected course Java SE7 New Features: I/O, Network, and Desktop Enhancements duration, course number and lesson ojectives Java SE7 Professional

■■ SOFTWARE DEVELOPMENT Java SE7 Professional: Syntax and Class Design ■■ Java SE7 Professional: Generics, Errors, and I/O ■■ Java SE7 Professional: File I/O, Concurrency, JDBC, and Localization Microsoft Web Applications

Microsoft Visual Studio 2012: Programming in Introduction to Java EE 6 HTML5 with JavaScript and CSS3 ■■ Introduction to Java EE 6 ■■ Microsoft Visual Studio 2012: Advanced HTML5 and Java Programming with Java SE 6.0 JavaScript ■■ Microsoft Visual Studio 2012: Introduction to HTML5 ■■ Java Programming with Java SE 6.0: Getting Started and CSS3 with Java ■■ Microsoft Visual Studio 2012: HTML5 and JavaScript ■■ Java Programming with Java SE 6.0: Operators and ■■ Microsoft Visual Studio 2012: HTML5 APIs and Local Flow Control in Java Storage ■■ Java Programming with Java SE 6.0: Creating Classes ■■ Microsoft Visual Studio 2012: HTML5, CSS3, and in Java Adaptive UIs ■■ Java Programming with Java SE 6.0: Working with ■■ Microsoft Visual Studio 2012: HTML5 Graphics and Classes in Java Animation ■■ Java Programming with Java SE 6.0: Generics and ■■ Microsoft Visual Studio 2012: Utilizing the HTML5 Annotations WebSocket API and Web Workers ■■ Java Programming with Java SE 6.0: Reference Types ■■ Microsoft Visual Studio 2012: Consuming and and Threading Transmitting Data with HTML5 ■■ Java Programming with Java SE 6.0: Exception Handling and Assertions ■■ Java Programming with Java SE 6.0: Java Utilities Web Development Technologies ■■ Java Programming with Java SE 6.0: Java I/O ■■ Java Programming with Java SE 6.0: Basic GUI Introduction to Ajax Development Development in Java ■■ ■■ Ajax Basics Java Programming with Java SE 6.0: Java Applets ■■ Ajax API Essentials ■■ Ajax Applications and Server Communication Java Programming with J2SE 5.0 ■■ Java Programming with J2SE 5: Getting Started with Java Java 2 Programming ■■ Java Programming with J2SE 5: Operators and Flow Control in Java Java SE7 Fundamentals ■■ Java Programming with J2SE 5: Creating Classes in ■■ Java SE7 Fundamentals: Introduction to Java Java ■■ Java SE7 Fundamentals: Variables, Operators, and ■■ Java Programming with J2SE 5: Working with Classes Objects in Java ■■ Java SE7 Fundamentals: Decision Constructs, Arrays, ■■ Java Programming with J2SE 5: Generics and and Loops Annotations ■■ Java SE7 Fundamentals: Overloading, Validation, and ■■ Java Programming with J2SE 5: Reference Types and Object-Oriented Concepts Threading ■■ Java SE7 Fundamentals: Handling Errors and ■■ Java Programming with J2SE 5: Exception Handling Deploying Applications and Assertions ■■ Java Programming with J2SE 5: Java Utilities ■■ Java Programming with J2SE 5: Java I/O SkillChoice IT Catalog 9

■■ Java Programming with J2SE 5: Basic GUI ■■ Microsoft.NET Framework 4: Web Form Controls with Development in Java C# 2010 ■■ Java Programming with J2SE 5: Java Applets ■■ Microsoft .NET Framework 4: Data Integration with C# 2010 ■■ Microsoft .NET Framework 4: Client-Side Scripting and Microsoft .NET Software Development AJAX with C# 2010 Tools ■■ Microsoft .NET Framework 4: ASP.NET MVC 2 with C# 2010 Microsoft .NET Framework 4: Windows ■■ Microsoft .NET Framework 4: Configuring and Application Development with Visual C# 2010 Deploying Web Applications with C# 2010 ■■ Microsoft .NET Framework 4: Debugging, Tracing and ■■ Creating Windows Applications with C# 2010 Monitoring Web Applications with C# 2010 ■■ Creating User Interfaces for Windows Applications ■■ Microsoft .NET Framework 4: Web Application with C# 2010 Optimization and Customization with C# 2010 ■■ Windows Applications Content Creation and Management with C# 2010 Windows Communication Foundation ■■ Windows Applications Databinding with C# 2010 Development in C# with Microsoft .NET ■■ Customizing and Managing Multithreaded Framework (70-513) Applications with C# 2010 ■■ Securing and Deploying WPF Applications with C# ■■ Getting Started with WCF 4 Using C# 2010 2010 ■■ WCF 4 Contracts, Behaviors, and Data Management Using C# 2010 Microsoft .NET Framework 2.0: Application ■■ Securing and Managing a WCF 4 Application with C# Development Foundation with C# 2005 2010 ■■ Discovery, Routing, and RESTful Services in WCF 4 ■■ C# 2005: System Types and Collections Applications with C# 2010 ■■ C# 2005: Serialization and I/O ■■ C# 2005: Customized Programming Accessing Data with Microsoft .NET Framework ■■ C# 2005: Security for C# Developers (70- 516) ■■ C# 2005: Threading, Service Processing, and Application Domains ■■ Getting Started with ADO.NET 4 Connections and ■■ C# 2005: Diagnostics and Management Commands Using C# 2010 ■■ Managing ADO.NET 4 Connections and Commands Web Applications Development with Microsoft with C# 2010 .NET Framework 4 using Visual Basic 2010 ■■ Getting Started with ADO.NET 4 DataSets Using C# 2010 ■■ Microsoft .NET Framework 4.0: Web Applications with ■■ Viewing and Navigating Data with ADO.NET 4 Visual Studio 2010 and Visual Basic 2010 DataSets Using C# 2010 ■■ Microsoft .NET Framework 4.0: Web Form Controls ■■ Updating ADO.NET DataSets with C# 2010 with VB 2010 ■■ Synchronizing Data and Managing ADO.NET 4 ■■ Microsoft .NET Framework 4.0: Data Integration with Applications with C# 2010 VB 2010 ■■ Working with the ADO.NET Entity Framework 4 Using ■■ Microsoft .NET Framework 4.0: Client-Side Scripting C# 2010 and AJAX with VB 2010 ■■ Using LINQ and XML with ADO.NET 4 and C# 2010 ■■ Microsoft .NET Framework 4.0: ASP.NET MVC 2 with VB 2010 Microsoft .NET Framework 4: Windows ■■ Microsoft .NET Framework 4.0: Configuring and Communication Foundation with Visual Basic 2010 Deploying Web Applications with VB 2010 ■■ Microsoft .NET Framework 4: Debugging, Tracing and ■■ Getting Started with WCF 4 using VB 2010 Monitoring Web Applications with VB 2010 ■■ WCF 4 Contracts, Behaviors, and Data Management ■■ Microsoft .NET Framework 4.0: Web Application Using Visual Basic 2010 Optimization and Customization with VB 2010 ■■ Securing and Managing a WCF 4 Application with Visual Basic 2010 Microsoft .NET Framework 4: Web Application ■■ Discovery, Routing, and RESTful Services in WCF 4 Development with Visual C# 2010 Applications with VB 2010

■■ Microsoft .NET Framework 4: Web Applications with Visual Studio 2010 and Visual C# 2010 10 SkillChoice IT Catalog

■■ ANSI C Programming: Flow Control Microsoft .NET Framework 4: Accessing Data ■■ ANSI C Programming: Text Processing with Visual Basic 2010 ■■ ANSI C Programming: Processing Records ■■ ■■ Getting Started with ADO.NET 4 Connections and ANSI C Programming: Pointers ■■ Commands Using Visual Basic 2010 ANSI C Programming: The Standard Library and ■■ Managing ADO.NET 4 Connections and Commands Preprocessor ■■ with Visual Basic 2010 Final Exam: ANSI C Programming ■■ Getting Started with ADO.NET 4 DataSets using Visual Basic 2010 Perl Programming Fundamentals ■■ Updating ADO.NET DataSets with Visual Basic 2010 ■■ Perl Language Fundamentals ■■ Viewing and Navigating Data with ADO.NET 4 ■■ Starting to Program with Perl DataSets using Visual Basic 2010 ■■ Synchronizing Data and Managing ADO.NET 4 Applications with Visual Basic 2010 ■■ Working with the ADO.NET Entity Framework 4 using Software Programming Fundamentals Visual Basic 2010 Software Programming Fundamentals ■■ Using LINQ and XML with ADO.NET 4 and Visual Basic 2010 ■■ Getting Started with Software Programming ■■ Introduction to Software Program Design Microsoft .NET Framework 4: Windows ■■ Software Program Control Flow Fundamentals Application Development with Visual Basic 2010

■■ Windows Application Development with Visual Basic Software Development Principles 2010 ■■ Creating User Interfaces for Windows Applications Agile Software Development with Visual Basic 2010 ■■ Windows Applications Content Creation and ■■ Introducing Agile Software Development Management with Visual Basic 2010 ■■ Planning an Agile Software Development Project ■■ Windows Applications Databinding with Visual Basic ■■ Managing Agile Software Development 2010 ■■ Agile Programming and Testing ■■ Customizing and Managing Multithreaded Applications with Visual Basic 2010 Best Practices for Software Programming ■■ Securing and Deploying WPF Applications with Visual Basic 2010 ■■ General Coding Best Practices ■■ Maintaining Quality Code Microsoft .NET: An Overview ■■ Object-oriented Coding Best Practices ■■ Programming Techniques and Strategies ■■ .NET Overview: Windows, Web, and the Cloud Developing a User-Centered Software Design Approach Generic Languages ■■ Introducing User-Centered Design C++ programming ■■ Developing an Application Using User-Centered Design ■■ C++ Programming: Structured Programming ■■ The Iterative Process in User-Centered Design ■■ C++ Programming: Classes and Data Abstraction ■■ Practical Examples of User-Centered Design ■■ C++ Programming: Manipulating Objects ■■ C++ Programming: Overloading ■■ C++ Programming: Files and Streams Software Testing Foundations ■■ C++ Programming: Programming Techniques ■■ Final Exam: C++ programming Software Testing Foundations

ANSI C Programming ■■ Fundamentals of Software Testing ■■ Testing Throughout the Software Life Cycle ■■ ANSI C Programming: Introducing C ■■ Static Techniques and Test Design in Software Testing ■■ ANSI C Programming: Data Representation ■■ Black-Box Software Testing Techniques ■■ ANSI C Programming: Functions ■■ White-Box Software Testing Techniques ■■ ANSI C Programming: Expressions ■■ Software Test Management SkillChoice IT Catalog 11

■■ Configuration Management, Risks, and Incidents in ■■ TestPrep 70-480 Programming in HTML5 with Software Testing JavaScript and CSS3 ■■ Tool Support in Software Testing ■■ TestPrep BH0-010 Certified Tester Foundation Level ■■ TestPrep 70-481 Developing Windows Store Apps using HTML5 and JavaScript Mentoring Assets ■■ TestPrep 70-516 VB—TS: Accessing Data with Microsoft .NET Framework 4 ■■ Mentoring 1Z0-853 Java Standard Edition 5 Programmer ■■ Mentoring 1Z0-851 Java Standard Edition 6 OPERATING SYSTEMS AND Programmer SERVER TECHNOLOGIES ■■ Mentoring 70-515 VB—TS: Web Applications Development with .NET 4 ■■ Mentoring 70-513 C#—TS: Windows Communication Foundation with .NET 4 CompTIA A+ ■■ Mentoring 70-515 C#—TS: Web Applications CompTIA A+ 220-801 Development with .NET 4 ■■ Mentoring 70-516 C#—TS: Accessing Data with ■■ CompTIA A+ 220-801: BIOS and Motherboards Microsoft .NET Framework 4 ■■ CompTIA A+ 220-801: Memory, Expansion Cards and ■■ Mentoring 70-511 C#—TS: Windows Applications Storage Devices Development with .NET 4 ■■ CompTIA A+ 220-801: CPUs, Connections, and Power ■■ Mentoring 70-513 VB—TS: Windows Communication Supplies Foundation with .NET 4 ■■ CompTIA A+ 220-801: Configurations, Displays, ■■ Mentoring 70-516 VB—TS: Accessing Data with Connectors, & Peripherals Microsoft .NET Framework 4 ■■ CompTIA A+ 220-801: Network Cabling, IP Addressing, ■■ Mentoring 70-511 VB—TS: Windows Applications Ports, and Protocols Development with .NET 4 ■■ CompTIA A+ 220-801: Networking Technologies ■■ Mentoring 1Z0-804 Java SE 7 Programmer II ■■ CompTIA A+ 220-801: Networking Devices and Tools ■■ Mentoring 70-480 Programming in HTML5 with ■■ CompTIA A+ 220-801: Laptops JavaScript and CSS3 ■■ CompTIA A+ 220-801: Printers ■■ Mentoring BH0-010 Certified Tester Foundation Level ■■ CompTIA A+ 220-801: Operational Procedures ■■ Mentoring 70-481 Developing Windows Store Apps using HTML5 and JavaScript CompTIA A+ 220-802 ■■ Mentoring 1Z0-803 Java SE 7 Programmer I ■■ CompTIA A+ 220-802: Introducing Microsoft Windows ■■ CompTIA A+ 220-802: Installing and Configuring Test Preps Windows ■■ CompTIA A+ 220-802: Optimizing Windows ■■ TestPrep 1Z0-853 Java Standard Edition 5 Programmer ■■ CompTIA A+ 220-802: Managing Windows ■■ TestPrep 1Z0-851 Java Standard Edition 6 Programmer ■■ CompTIA A+ 220-802: Security and Data Disposal ■■ TestPrep 70-515 VB—TS: Web Applications ■■ CompTIA A+ 220-802: Mobile Devices Development with .NET 4 ■■ CompTIA A+ 220-802: System Troubleshooting ■■ TestPrep 70-515 C#—TS: Web Applications ■■ CompTIA A+ 220-802: General Troubleshooting Development with .NET 4 ■■ TestPrep 70-513 C#—TS: Windows Communication Foundation with .NET 4 CompTIA Server+ ■■ TestPrep 70-516 C#—TS: Accessing Data with Microsoft .NET Framework 4 CompTIA Server+ 2009 ■■ TestPrep 70-511 C#—TS: Windows Applications ■■ CompTIA Server+ 2009: System Hardware Development with .NET 4 ■■ CompTIA Server+ 2009: System Software ■■ TestPrep 70-513 VB—TS: Windows Communication ■■ CompTIA Server+ 2009: Server Functions and Network Foundation with .NET 4 Essentials ■■ TestPrep 1Z0-803 Java SE 7 Programmer ■■ CompTIA Server+ 2009: Storage ■■ TestPrep 70-511 VB—TS: Windows Applications ■■ CompTIA Server+ 2009: IT Environment Development with .NET 4 ■■ CompTIA Server+ 2009: Disaster Recovery ■■ TestPrep 1Z0-804 Java SE 7 Programmer II 12 SkillChoice IT Catalog

■■ CompTIA Server+ 2009: Troubleshooting Microsoft SharePoint 2010: Application ■■ CompTIA Server+ 2009: Network and Storage Development Troubleshooting ■■ Customizing the SharePoint 2010 User Interface Programmatically Microsoft SharePoint Server 2010 ■■ Developing SharePoint 2010 Web Parts and Controls ■■ Developing Business Logic Using SharePoint 2010 Microsoft SharePoint 2010: Configuring Workflows and ECM ■■ ■■ Installing and Configuring Microsoft SharePoint 2010 Programmatically Working with Permissions and BCS ■■ Core Configuration for SharePoint 2010 in SharePoint 2010 ■■ ■■ Upgrading to Microsoft SharePoint 2010 Working With SharePoint 2010 Data ■■ ■■ Configuring and Administrating SharePoint 2010 SharePoint Server 2010 Object Model ■■ Search SharePoint 2010 Features and Solutions ■■ ■■ Configuring Web Applications for SharePoint 2010 SharePoint 2010 Site Branding ■■ ■■ SharePoint 2010 Authentication and Web Application Extending SharePoint 2010 Search and Document Security Configuration Namespaces ■■ ■■ Configuring SharePoint 2010 Site Collections Stabilizing and Deploying SharePoint 2010 ■■ Managing SharePoint 2010 Features and Solutions Components ■■ SharePoint 2010 Operational Health ■■ SharePoint 2010 Performance Microsoft Exchange Server 2010 SP1: Configuring ■■ Exchange Server 2010 SP1: Planning for Exchange Microsoft SharePoint 2010: Administration Server ■■ ■■ Designing a SharePoint 2010 Physical Architecture Exchange Server 2010 SP1: Installation and ■■ SharePoint 2010 Logical Design and Sandbox Configuration ■■ Solutions Exchange Server 2010 SP1: Administrative Tools ■■ ■■ SharePoint 2010 Deployment Topology and Availability Exchange Server 2010 SP1: Mailbox Server ■■ Planning SharePoint 2010 Service Applications and Administration ■■ Component Strategy Exchange Server 2010 SP1: Public Folders and ■■ Planning a SharePoint 2010 Upgrade Messaging Records Management ■■ ■■ Designing SharePoint 2010 Security Exchange Server 2010 SP1: Message Transport ■■ ■■ SharePoint 2010 Maintenance and Provisioning Exchange Server 2010 SP1: Transport Rules, Message ■■ Backing Up, Restoring, and Monitoring SharePoint Compliance and Security ■■ 2010 Exchange Server 2010 SP1: Client Access ■■ ■■ Planning for Search in SharePoint 2010 Exchange Server 2010 SP1: High Availability ■■ ■■ SharePoint 2010 Content Management, Social Exchange Server 2010 SP1: Backup and Recovery ■■ Computing, and Collaboration Exchange Server 2010 SP1: Monitoring Mail Flow and Performance Designing and Developing Microsoft SharePoint 2010 Applications Microsoft SharePoint 2010 SP1: Administration ■■ ■■ Data Access and Storage in SharePoint 2010 Sharepoint 2010 SP1: Designing the Physical ■■ Development Models and Methods in SharePoint 2010 Architecture ■■ ■■ Presentation Layers and Components in SharePoint SharePoint 2010 SP1: Logical Design and Sandbox 2010 Solutions ■■ ■■ AJAX, the SharePoint Ribbon, and Content Type SharePoint 2010 SP1: Deployment Topology and Development in SharePoint 2010 Availability ■■ ■■ Custom Branding and Navigation for SharePoint 2010 SharePoint 2010 SP1: Planning Service Applications ■■ Application Design and Security in SharePoint 2010 and Component Strategy ■■ ■■ Performance Analysis and Debugging in SharePoint Sharepoint 2010 SP1: Planning a SharePoint 2010 SP1 2010 Upgrade ■■ ■■ Integration and Data Capture Methodologies with Sharepoint 2010 SP1: Designing Security ■■ SharePoint 2010 SharePoint 2010 SP1: Maintenance and Provisioning ■■ ■■ Information Architecture and Workflow Solutions in Sharepoint 2010 SP1: Backing Up, Restoring, and SharePoint 2010 Monitoring ■■ ■■ Regional Settings and Configuration in SharePoint Sharepoint 2010 SP1: Planning for Search 2010 SkillChoice IT Catalog 13

■■ SharePoint 2010 SP1: Content Management, Social ■■ Microsoft Windows 8—Configuring: Installation Computing, and Collaboration Components ■■ Microsoft Windows 8—Configuring: User Accounts and Microsoft SharePoint Server 2010 SP1: Configuring Policies ■■ Microsoft Windows 8—Configuring: Configuring User ■■ Sharepoint 2010 SP1: Installation and Configuration Applications ■■ Sharepoint 2010 SP1: Core Configuration ■■ Microsoft Windows 8—Configuring: Accessing User ■■ Sharepoint 2010 SP1: Upgrading to SharePoint 2010 Data SP1 ■■ Microsoft Windows 8—Configuring: Sharing and ■■ Sharepoint 2010 SP1: Configuring and Administering Securing User Data Search ■■ Microsoft Windows 8—Configuring: Devices and Disks ■■ Sharepoint 2010 SP1: Configuring Web Applications ■■ Microsoft Windows 8—Configuring: Networking ■■ SharePoint 2010 SP1: Authentication and Web Configuration and Security Application Security Configuration ■■ Microsoft Windows 8—Configuring: Optimization and ■■ Sharepoint 2010 SP1: Configuring Site Collections Performance ■■ Sharepoint 2010 SP1: Managing Features and ■■ Microsoft Windows 8—Configuring: System Solutions Management and Recovery ■■ SharePoint 2010 SP1: Operational Health ■■ SharePoint 2010 SP1: Performance Microsoft Windows 8: Managing and Maintaining ■■ SharePoint Online ■■ Microsoft Windows 8 – Managing and Maintaining: Cloud Applications and Settings Microsoft SharePoint Server 2007 ■■ Microsoft Windows 8 – Managing and Maintaining: Installation and Applications Microsoft Office Sharepoint Server 2007 ■■ Microsoft Windows 8 – Managing and Maintaining: Application Development Networking and Remote Access ■■ Microsoft Windows 8 – Managing and Maintaining: ■■ Managing Enterprise Content with MOSS 2007 Data Storage and Security ■■ Integrating Business Data using MOSS 2007 ■■ Microsoft Windows 8 – Managing and Maintaining: ■■ Creating Business Intelligence Solutions with MOSS Hardware and Mobile Devices 2007 ■■ Microsoft Windows 8 – Managing and Maintaining: ■■ Application Platform Services within MOSS 2007 Recovery and Endpoint Security ■■ Searching Data Using MOSS 2007 ■■ Microsoft Windows 8 – Managing and Maintaining: ■■ Targeting and Customizing with MOSS 2007 Windows Intune ■■ Microsoft Windows 8 – Managing and Maintaining: Using MDOP Microsoft System Center Essentials

Microsoft System Center Essentials: installation and Configuration Microsoft Windows 7 Microsoft Windows 7: First Look for IT Professionals ■■ Installing and Configuring System Center Essentials 2010 ■■ Microsoft Windows 7: First Look for IT Professionals ■■ Managing Computers, Devices, and Updates in ■■ Microsoft Windows 7: Configuration System Center Essentials 2010 ■■ Installing, Upgrading, and Migrating to Windows 7 ■■ Monitoring and Using Reports in System Center ■■ Deploying Windows 7 Essentials 2010 ■■ Configuring Hardware and Applications in Windows 7 ■■ Virtualization Management in Essentials 2010 ■■ Configuring Network Connectivity in Windows 7 ■■ Backing up, Restoring, and Troubleshooting Essentials ■■ Configuring Access to Resources in Windows 7 2010 ■■ Configuring Mobile Computing in Windows 7 ■■ Monitoring, Backing Up, and Restoring Windows 7 Systems Windows 8 Microsoft Windows 7: Enterprise Desktop Microsoft Windows 8: Configuration Administrator ■■ Microsoft Windows 8—Configuring: Getting Started ■■ Planning for Windows 7 Deployment with Windows 8 ■■ Determining Application Compatibility for Windows 7 14 SkillChoice IT Catalog

■■ Creating a Standard Image to Deploy Windows 7 Microsoft Windows Server 2012: Administration ■■ Deploying Windows 7 Using WDS and USMT ■■ Deploying Windows 7 Using Lite-Touch Installation ■■ Microsoft Windows Server 2012 – Administering: WDS ■■ Deploying Windows 7 Using Zero-Touch Installation and Monitoring ■■ Designing Windows 7 Client Configuration ■■ Microsoft Windows Server 2012 – Administering: ■■ Troubleshooting Windows 7 Client Configuration WSUS ■■ Designing Application and Update Deployments for ■■ Microsoft Windows Server 2012 – Administering: DFS Windows 7 and FSRM ■■ Microsoft Windows Server 2012 – Administering: Microsoft Windows 7: Enterprise Desktop BitLocker, EFS, and Auditing Support Technician ■■ Microsoft Windows Server 2012 – Administering: DNS ■■ Microsoft Windows Server 2012 – Administering: ■■ Identifying and Resolving Windows 7 Application RADIUS, NPS, and NAP Issues ■■ Microsoft Windows Server 2012 – Administering: ■■ Management and Maintenance of Windows 7 Client Service Accounts Systems ■■ Microsoft Windows Server 2012 – Administering: WDC, ■■ Troubleshooting Logon and Resource Access Issues in FSMO, and Virtual DC Cloning Windows 7 ■■ Microsoft Windows Server 2012 – Administering: RODC ■■ Resolving Windows 7 Network Connectivity Issues and Password Policies ■■ Troubleshooting IE8 and Encryption Issues in Windows ■■ Microsoft Windows Server 2012 – Administering: 7 Backup and Recovery ■■ Protecting Windows 7 Against Malware and ■■ Microsoft Windows Server 2012 – Administering: Vulnerabilities Policies and Templates ■■ Microsoft Windows Server 2012 – Administering: GPO Manipulation and Processing Microsoft Windows Server 2012

Microsoft Windows Server 2012: Installing and Microsoft Windows Server 2012: Configuring Configuring Advanced Services ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: Getting Started Advanced Services: NLB & Clustering ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: Storage Management Advanced Services: VM Clusters & DR ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: Shares & Permissions Advanced Services: Storage ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: Storage and Printing Advanced Services: Forests & Domains ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: Hyper-V Advanced Services: File Management and DAC ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012—Configuring Configuring: Virtualization Advanced Services: DHCP, DNS, & IPAM ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: IPv4, CIDR, and IPv6 Advanced Services: Site Replication ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: DHCP Configuration Advanced Services: PKI ■■ ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2012 – Configuring Configuring: DNS Configuration Advanced Services: RMS & Federation ■■ Microsoft Windows Server 2012—Installing and Configuring: Active Directory ■■ Microsoft Windows Server 2012—Installing and Microsoft Windows Server 2008 Configuring: AD Configuration Microsoft Windows Server 2008: New Features ■■ Microsoft Windows Server 2012—Installing and Configuring: AD Accounts & Groups ■■ Introducing Windows Server 2008 ■■ Microsoft Windows Server 2012—Installing and Configuring: Group Policies ■■ Microsoft Windows Server 2012—Installing and Configuring: Security SkillChoice IT Catalog 15

■■ Managing File Servers and Data Provisioning in Microsoft Windows Server 2008: Configuring Windows Server 2008 Active Directory ■■ Windows Server 2008 Application Server Management ■■ The Active Directory Infrastructure in Windows Server and Application Provisioning ■■ 2008 Windows Server 2008 Application Servers and ■■ Additional Active Directory Server Roles in Windows Services ■■ Server 2008 Patch Management and Securing and Monitoring ■■ Active Directory Objects in Windows Server 2008 Servers in Windows Server 2008 ■■ ■■ Group Policy Objects Strategy in Windows Server 2008 Certificate Services, SANs, and High Availability in ■■ Configuring DNS in Windows Server 2008 Windows Server 2008 ■■ ■■ Active Directory Certificate Services in Windows Accessing Windows Networks Remotely in Windows Server 2008 Server 2008 ■■ ■■ Communications and Security in Windows Server 2008 Windows Server 2008 Backup and Recovery ■■ Monitoring, Backups, and Recovery in Windows Server 2008 Microsoft Windows Server 2008: Enterprise Administration Microsoft Windows Server 2008: Configuring ■■ Planning Name Resolution and IP Addressing in Network Infrastructure Microsoft Windows Server 2008 ■■ ■■ Configure IP Addressing and Windows Services in Network Access in Microsoft Windows Server 2008 ■■ Windows Server 2008 Application Access and Delivery in Microsoft Windows ■■ Configure, Manage, and Maintain IP Services in Server 2008 ■■ Windows Server 2008 Server and Application Virtualization in Microsoft ■■ Name Resolution in Windows Server 2008 Windows Server 2008 ■■ ■■ Configure Network Access in Windows Server 2008 Designing the Active Directory Infrastructure in ■■ DNS Zones and Replication in Windows Server 2008 Microsoft Windows Server 2008 ■■ ■■ Network Access Security in Windows Server 2008 Active Directory Administration in Microsoft Windows ■■ Configure File and Print Services in Windows Server Server 2008 ■■ 2008 Existing Infrastructures and Branch Deployments in ■■ Monitor Network Infrastructure in Windows Server Microsoft Windows Server 2008 ■■ 2008 The Certificate Services Infrastructure in Microsoft Windows Server 2008 Microsoft Windows Server 2008: Configuring ■■ Software Updates and Compliance Management in Applications Infrastructure Microsoft Windows Server 2008 ■■ Designing Data Security and High Availability in ■■ Deploying Windows Server 2008 Servers Microsoft Windows Server 2008 ■■ Configuring Windows Server 2008 Availability ■■ Configure Terminal Services in Windows 2008 Microsoft Windows 2008: Update to R2 ■■ Terminal Services Resource Access in Windows 2008 ■■ ■■ Configuring Windows Server Hyper-V and Virtual Active Directory Domain Services in Windows Server Machines 2008 R2 ■■ ■■ Configuring Web Services and Security in Windows Access Control in Windows Server 2008 R2 ■■ Server 2008 Management Improvements in Windows Server 2008 ■■ Managing IIS in Windows Server 2008 R2 ■■ ■■ Configuring Web Service Protocols in Windows Server Improvements to Role Services in Windows Server 2008 2008 R2 ■■ Configuring Network Application Services in Windows Server 2008 Microsoft Hyper-V Microsoft Windows Server 2008: Server Administration Microsoft Windows Server 2008 R2: Server Virtualization with Hyper-V ■■ Planning Windows Server 2008 Deployment ■■ Microsoft Windows Server 2008 R2 Hyper-V: ■■ Planning Active Directory and Group Policy for Introduction and Planning Overview Windows Server 2008 ■■ Microsoft Windows Server 2008 R2 Hyper-V: Installing ■■ Windows Server 2008 Management and Delegation Hyper-V 16 SkillChoice IT Catalog

■■ Microsoft Windows Server 2008 R2 Hyper-V: Manage & Optimize the Hyper-V Server Sun Solaris 9 ■■ Microsoft Windows Server 2008 R2 Hyper-V: Sun Microsystems Solaris 9: System Networking and Remote Administration Administration I ■■ Microsoft Windows Server 2008 R2 Hyper-V: Migration, Creation, and Management ■■ Solaris 9 Installation and OpenBoot ■■ Microsoft Windows Server 2008 R2 Hyper-V: Deploying ■■ Solaris 9 System Administration VMs Using Templates ■■ Solaris 9 System Operations ■■ Microsoft Windows Server 2008 R2 Hyper-V: High ■■ Solaris 9 Device and File System Management Availability and Recoverability ■■ Solaris 9 Management Tools ■■ Microsoft Windows Server 2008 R2 Hyper-V: ■■ Solaris 9 Security Implementing Remote Desktop Services ■■ Microsoft Windows Server 2008 R2 Hyper-V: Remote Sun Microsystems Solaris 9: System Desktop Virtualization Roles Administration II ■■ Microsoft Windows Server 2008 R2 Hyper-V: Monitoring and Managing Environments ■■ Solaris 9 Advanced Installation ■■ Solaris 9 Networking ■■ Solaris 9 File Systems and Storage Oracle Servers ■■ Solaris 9 Naming Services ■■ Solaris 9 Systems Supervision Oracle Application Server 10g: Administration I

■■ Oracle Application Server 10g: Introduction UNIX ■■ Oracle Application Server 10g: Infrastructure and Middle Tier Installation UNIX: System Administration ■■ Oracle Application Server 10g: Management Tools and Oracle Internet Directory ■■ UNIX User and Data Management ■■ Oracle Application Server 10g: General Management ■■ Deploying and Initializing UNIX Systems and Directives for the HTTP Server ■■ Securing UNIX Systems ■■ Oracle Application Server 10g: OracleAS Web Cache ■■ Managing UNIX Software and System Services ■■ Oracle Application Server 10g: OracleAS Portal ■■ Networking and UNIX Name Resolution ■■ Oracle Application Server 10g: mod_plsql, CGI Scripts, ■■ Managing UNIX Clients and Database Providers ■■ Administering UNIX Network Services ■■ Oracle Application Server 10g: Application ■■ UNIX Systems Management Management and Deployment ■■ Oracle Application Server 10g: Component UNIX: Operating System Fundamentals Administration in Oracle Internet Directory ■■ ■■ Oracle Application Server 10g: DAS and SSO Introduction to UNIX ■■ ■■ Oracle Application Server 10g: Component Security UNIX System Architecture with SSL ■■ Oracle Application Server 10g: Oracle Certificate UNIX: Shell Programming Authority Management ■■ UNIX Shell Scripting Basics ■■ UNIX Shell Scripting Tools Oracle Application Server 10g: Administration II ■■ Writing UNIX Shell Programs ■■ OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure Components UNIX: The User Environment ■■ OracleAS 10g: High Availability ■■ Customizing the UNIX User Environment ■■ OracleAS 10g: Managing and Configuring Clusters ■■ Working with UNIX Files and Directories ■■ OracleAS 10g: Business Intelligence Component ■■ Working with UNIX Programs Management ■■ Text Editing and Printing in UNIX ■■ OracleAS 10g: XML Applications, Web Services, and Monitoring ■■ OracleAS 10g: Tuning and Reconfiguring the Middle Tier ■■ OracleAS 10g: Backup and Recovery SkillChoice IT Catalog 17

UNIX Essentials VMware

Unix Fundamentals VMware Overview

■■ UNIX Fundamentals: Overview ■■ Virtualization with VMware: An Overview ■■ UNIX Fundamentals: Shell Scripting Basics ■■ VMware Desktop Overview ■■ UNIX Fundamentals: Files and Directories ■■ VMware Server Overview ■■ UNIX Fundamentals: Security ■■ VMware Datacenter Overview ■■ UNIX Fundamentals: Network Administration VMware Workstation

Linux Professional Institute ■■ VMware Workstation 7: Getting started with Virtual Machines Linux Professional Institute: Junior Level Linux ■■ VMware Workstation 7: Managing Virtual Machines Professional (LPIC-1) Exam 101 VMware: Datacenter Virtualization with vSphere ■■ Junior Level LPIC-1 Exam 101: Linux System 5—Part 2 Architecture ■■ Junior Level LPIC-1 Exam 101: Linux Installation ■■ VMware vSphere 5—Part 2: vSphere Clustering ■■ Junior Level LPIC-1 Exam 101: Linux Package ■■ VMware vSphere 5—Part 2: High Availability and Fault Management Tolerance ■■ Junior Level LPIC-1 Exam 101: Unix Command Line ■■ VMware vSphere 5—Part 2: Processor and Resource ■■ Junior Level LPIC-1 Exam 101: File Management and Management Redirects ■■ VMware vSphere 5—Part 2: DRS, Resource Pools, and ■■ Junior Level LPIC-1 Exam 101: Process Management vApps ■■ Junior Level LPIC-1 Exam 101: Working With Text Files ■■ VMware vSphere 5—Part 2: Logging and Performance ■■ Junior Level LPIC-1 Exam 101: Partitions and File ■■ VMware vSphere 5—Part 2: vSphere Security Systems ■■ VMware vSphere 5—Part 2: Securing Hosts, Internal ■■ Junior Level LPIC-1 Exam 101: File and Storage Components, Certificate Use Administration ■■ VMware vSphere 5—Part 2: Host Profiles, Update Manager, and Auto Deploy Linux Professional Institute: Junior Level Linux ■■ VMware vSphere 5—Part 2: vCenter Server Appliance Professional (LPIC-1) Exam 102 Deployments and Upgrades ■■ VMware vSphere 5—Part 2: Upgrading Hosts and ■■ Junior Level LPIC-1 Exam 102: Customize and Use the Virtual Machines Linux Shell Environment ■■ Junior Level LPIC-1 Exam 102: User Interfaces and VMware: Datacenter Virtualization Design and Desktops Optimization with vSphere 5 ■■ Junior Level LPIC-1 Exam 102: Manage Users and Groups Accounts and Jobs in Linux ■■ VMware vSphere 5 – Datacenter Design: Introducing ■■ Junior Level LPIC-1 Exam 102: Essential Linux System vSphere Design Fundamentals Services ■■ VMware vSphere 5 – Datacenter Design: Creating ■■ Junior Level LPIC-1 Exam 102: Linux Networking vSphere Conceptual and Logical Designs Fundamentals ■■ VMware vSphere 5 – Datacenter Design: vSphere ■■ Junior Level LPIC-1 Exam 102: Basic Linux network Network and Storage Design troubleshooting ■■ VMware vSphere 5—Datacenter Design VMs, ■■ Junior Level LPIC-1 Exam 102: Linux Security Management, and Implementation ■■ Junior Level LPIC-1 Exam 102: Linux Encryption VMware: Datacenter Virtualization with vSphere Linux Professional Institute: Advanced Level 5—Part 1 Linux Professional (LPIC-2) Exam 201 ■■ VMware vSphere 5—Part 1: Introduction to ■■ Linux User Notification and Device Management Virtualization ■■ E-mail and Security in Linux ■■ VMware vSphere 5—Part 1: vCenter Server Installation ■■ VMware vSphere 5—Part 1: vSphere Client and vCenter Server Configuration 18 SkillChoice IT Catalog

■■ VMware vSphere 5—Part 1: ESXi Installation and ■■ Mentoring 70-461 Querying Microsoft SQL Server 2012 Configuration ■■ Mentoring 70-411 Administering Windows Server 2012 ■■ VMware vSphere 5 – Part 1: vCenter Server Inventory ■■ Mentoring 70-412 Configuring Advanced Windows ■■ VMware vSphere 5—Part 1: vCenter Server Server 2012 Services Administration ■■ Mentoring 70-688 Managing and Maintaining Windows ■■ VMware vSphere 5—Part 1: vCenter Server 8 Management ■■ Mentoring VMware Certified Professional 5, Data ■■ VMware vSphere 5—Part 1: Creating Virtual Machines Center Virtualization (VCP5-DCV) ■■ VMware vSphere 5—Part 1: Configuring and Managing Virtual Machines ■■ VMware vSphere 5—Part 1: An Overview of Virtual Test Preps Network Creation ■■ VMware vSphere 5—Part 1: Configuring and Managing ■■ TestPrep 70-640 TS: Windows Server 2008 Active Virtual Networks Directory, Configuring ■■ VMware vSphere 5—Part 1: Introduction to vSphere ■■ TestPrep 70-642 TS: Windows Server 2008 Network Storage Concepts Infrastructure, Configuring ■■ VMware vSphere 5 – Part 1: Storage Configuration and ■■ TestPrep 70-643 TS: Windows Server 2008 Applications Management Infrastructure, Configuring ■■ TestPrep 70-680 TS: Windows 7, Configuring ■■ TestPrep SK0-003 Server+ Mentoring Assets ■■ TestPrep 70-686 PRO: Windows 7, Enterprise Desktop Administrator ■■ Mentoring 70-640 TS: Windows Server 2008 Active ■■ TestPrep 70-685 PRO: Windows 7, Enterprise Desktop Directory, Configuring Support Technician ■■ Mentoring 70-642 TS: Windows Server 2008 Network ■■ TestPrep 70-647 PRO: Windows Server 2008, Enterprise Infrastructure, Configuring Administrator ■■ Mentoring 70-643 TS: Windows Server 2008 ■■ TestPrep 70-646 PRO: Windows Server 2008, Server Application Infrastructure, Configuring Administrator ■■ Mentoring 70-646 PRO: Windows Server 2008, Server ■■ TestPrep 70-667 TS: Microsoft SharePoint 2010, Administrator Configuring ■■ Mentoring 70-647 Pro: Windows Server 2008, ■■ TestPrep 70-668 PRO: Microsoft SharePoint 2010, Enterprise Administrator Administrator ■■ Mentoring 70-680 TS: Windows 7, Configuring ■■ TestPrep LX0-101 Linux+ Powered by LPI Exam 1 ■■ Mentoring 70-686 PRO: Windows 7, Enterprise Desktop ■■ TestPrep LX0-102 Linux+ Powered by LPI Exam 2 Administrator ■■ TestPrep 70-662 TS: Microsoft Exchange Server 2010, ■■ Mentoring SK0-003 Server+ Configuring ■■ Mentoring 70-685 PRO: Windows 7, Enterprise Desktop ■■ TestPrep 70-659 TS: Windows Server 2008 R2, Server Support Technician Virtualization ■■ Mentoring 70-668 PRO: Microsoft SharePoint 2010, ■■ TestPrep 220-801 CompTIA A+ Administrator ■■ TestPrep 220-802 CompTIA A+ ■■ Mentoring 70-667 TS: Microsoft SharePoint 2010, ■■ TestPrep 70-410 Installing and Configuring Windows Configuring Server 2012 ■■ Mentoring LX0-101 Linux+ Powered by LPI Exam 1 ■■ TestPrep 70-687 Configuring Windows 8 ■■ Mentoring LX0-102 Linux+ Powered by LPI Exam 2 ■■ TestPrep 70-411 Administering Windows Server 2012 ■■ Mentoring 70-662 TS: Microsoft Exchange Server 2010, ■■ TestPrep 70-412 Configuring Advanced Windows Configuring Server 2012 Services ■■ Mentoring 70-659 TS: Windows Server 2008 R2, Server Virtualization ■■ Mentoring VMware: Datacenter Virtualization with vSphere 5—Part 2 ■■ Mentoring 220-801 CompTIA A+ ■■ Mentoring 220-802 CompTIA A+ ■■ Mentoring 70-687 Configuring Windows 8 ■■ Mentoring 70-410 Installing and Configuring Windows Server 2012 SkillChoice IT Catalog 19

INTERNET AND NETWORK Network Protocols TECHNOLOGIES ■■ TCP/IP: Mobile IP and IP Mobility ■■ Mobile IP ■■ IP Mobility Social Networking TCP/IP: Protocols for Securing Web Transactions Social Networking for Users ■■ Digital Payments ■■ Social Networking for Users TCP/IP: Network Management Protocols

CompTIA Networking, ■■ SNMP, MIBs, and RMON Internetworking, and Security Technologies Data/Telecommunications CompTIA Network+ 2012 IPv6 and Future Applications ■■ CompTIA Network+ 2012: Networking Concepts Part 1 ■■ CompTIA Network+ 2012: Networking Concepts Part 2 ■■ IPv6 ■■ CompTIA Network+ 2012: Network Installation and Configuration Part 1 Lightweight Directory Access Protocol ■■ CompTIA Network+ 2012: Network Installation and Configuration Part 2 ■■ LDAP Fundamentals ■■ CompTIA Network+ 2012: Network Media and ■■ Designing and Maintaining LDAP Directory Services Topologies Part 1 ■■ CompTIA Network+ 2012: Network Media and Topologies Part 2 Wireless Communications ■■ CompTIA Network+ 2012: Network Management ■■ CompTIA Network+ 2012: Network Security Part 1 Advanced Wireless Technologies ■■ CompTIA Network+ 2012: Network Security Part 2 ■■ Beyond 3G (B3G) ■■ CompTIA Network+ 2012: Network Security Part 3 ■■ 4G Communication Systems ■■ 4G Implementations CompTIA Security+ 2011 ■■ Non-Cellular Wireless Technology ■■ CompTIA Security+ 2011: Control Fundamentals and Security Threats ■■ CompTIA Security+ 2011: Network Protocols, Attacks, Wireless and Defenses Understanding and Evaluating RFID Technology ■■ CompTIA Security+ 2011: Securing Networks and for your Business Performing Security Assessments ■■ CompTIA Security+ 2011: Network and System ■■ RFID Technology and Business Applications Security Mechanisms ■■ RFID: Applications Management ■■ CompTIA Security+ 2011: Remote Access and Wireless Security ■■ CompTIA Security+ 2011: Authentication, Biometrics, Networking and Telecommunications and Security Controls ■■ CompTIA Security+ 2011: Securing the IT Environment Fundamentals ■■ CompTIA Security+ 2011: Cryptography and Public Key Introduction to Voice over IP Infrastructures ■■ CompTIA Security+ 2011: Securing Applications, ■■ PSTN and VoIP Fundamentals Virtualization, & Cloud Computing ■■ VoIP Technologies ■■ CompTIA Security+ 2011: BC, DR, Security Training, ■■ VoIP Quality and Security and Forensics 20 SkillChoice IT Catalog

■■ CISSP 2012 Domain: Legal, Regulations, Investigations, Security Solutions and Compliance ■■ SSCP CISSP 2012 Domain: Physical (Environment) Security ■■ CISSP 2012 Domain: Software Development Security ■■ SSCP Domain: Access Controls ■■ CISSP 2012 Domain: Security Architecture and Design ■■ SSCP Domain: Cryptography ■■ SSCP Domain: Malicious Code Certified Information Systems Security ■■ SSCP Domain: Monitoring and Analysis Part 1 Professional (CISSP) 2013 ■■ SSCP Domain: Monitoring and Analysis Part 2 ■■ CISSP 2013 Domain: Access Control ■■ SSCP Domain: Networks and Telecommunications Part ■■ CISSP 2013 Domain: Telecommunications and Network 1 Security ■■ SSCP Domain: Networks and Telecommunications Part ■■ CISSP 2013 Domain: Information Security Governance 2 and Risk Management ■■ SSCP Domain: Security Operations and Administration ■■ CISSP 2013 Domain: Cryptography Part 1 ■■ CISSP 2013 Domain: Operations Security ■■ SSCP Domain: Security Operations and Administration ■■ CISSP 2013 Domain: Business Continuity and Disaster Part 2 Recovery Planning ■■ SSCP Domain: Security Operations and Administration ■■ CISSP 2013 Domain: Legal, Regulations, Investigations, Part 3 and Compliance ■■ SSCP Domain: Risk, Response, and Recovery ■■ CISSP 2013 Domain: Physical (Environment) Security ■■ Certified Internet Security Auditor (CISA) CISSP 2013 Domain: Software Development Security ■■ CISSP 2013 Domain: Security Architecture and Design ■■ CISA Domain: The Process of Auditing Information Systems – Part1 Certified Information Security Manager (CISM) 2012 ■■ CISA Domain: The Process of Auditing Information ■■ CISM 2012: Information Security Governance (Part 1) Systems—Part 2 ■■ CISM 2012: Information Security Governance (Part 2) ■■ CISA Domain: Governance and Management of IT— ■■ CISM 2012: Information Security Governance (Part 3) Part 1 ■■ CISM 2012: Information Risk Management and ■■ CISA Domain: Governance and Management of IT— Compliance (Part 1) Part 2 ■■ CISM 2012: Information Risk Management and ■■ CISA Domain: IS Acquisition, Development, and Compliance (Part 2) Implementation—Part 1 ■■ CISM 2012: Information Security Program ■■ CISA Domain: IS Acquisition, Development and Development and Management (Part 1) Implementation—Part 2 ■■ CISM 2012: Information Security Program ■■ CISA Domain: IS Operations, Maintenance and Development and Management (Part 2) Support – Part 1 ■■ CISM 2012: Information Security Program ■■ CISA Domain: IS Operations, Maintenance, and Development and Management (Part 3) Support—Part 2 ■■ CISM 2012: Information Security Program ■■ CISA Domain: Protection of Information Assets – Part 1 Development and Management (Part 4) ■■ CISA Domain: Protection of Information Assets – Part 2 ■■ CISM 2012: Information Security Program ■■ CISA Domain: IS Acquisition, Development and Development and Management (Part 5) Implementation—Part 3 ■■ CISM 2012: Information Security Incident Management Certified Information Systems Security (Part 1) ■■ Professional (CISSP) 2012 CISM 2012: Information Security Incident Management (Part 2) ■■ CISSP 2012 Domain: Access Control ■■ CISSP 2012 Domain: Telecommunications and Network Security Cisco ■■ CISSP 2012 Domain: Information Security Governance and Risk Management CAPPS 8.0: Integrating Cisco Unified ■■ CISSP 2012 Domain: Cryptography Communications Applications ■■ CISSP 2012 Domain: Operations Security ■■ Cisco CAPPS 8.0: Introduction to Voice-Mail ■■ CISSP 2012 Domain: Business Continuity and Disaster ■■ Cisco CAPPS 8.0: Integrating Cisco Unity Connection Recovery Planning with CUCM SkillChoice IT Catalog 21

■■ Cisco CAPPS 8.0: Configuring the CUC System and ■■ Cisco SECURE 1.0: Deploying Basic Zone-Based Policy Dial Plan Components Firewalls ■■ Cisco CAPPS 8.0: Implementing Cisco Unity ■■ Cisco SECURE 1.0: Deploying Advanced Zone-Based Connection Policy Firewalls ■■ Cisco CAPPS 8.0: Implementing Cisco Unity Express in ■■ Cisco SECURE 1.0: Deploying Cisco IOS Software IPS CUCM Express Environment ■■ Cisco SECURE 1.0: Site-to-Site VPN Architectures and ■■ Cisco CAPPS 8.0: Cisco Unity Express Users and Auto Technologies Attendant ■■ Cisco SECURE 1.0: Deploying Scalable Authentication ■■ Cisco CAPPS 8.0: Troubleshooting Cisco Unity Express in Site-to-Site IPSec VPNs ■■ Cisco CAPPS 8.0: Voice Profile for Internet Mail ■■ Cisco SECURE 1.0: Deploying DMVPNs Implementation ■■ Cisco SECURE 1.0: Deploying Tunnel-Based IPSec VPNs ■■ Cisco CAPPS 8.0: Understanding Cisco Unified and GET VPNs Presence Implementation ■■ Cisco SECURE 1.0: Remote Access VPNs ■■ Cisco CAPPS 8.0: Integrating Cisco Unified Presence ■■ Cisco SECURE 1.0: Deploying Remote Access Solutions and its Components Using SSL VPN

IPS 7.0: Implementing Cisco Intrusion Prevention CIPT1 8.0: Implementing Cisco Unified System Communications Manager Part 1

■■ Cisco IPS 7.0: Introduction to Intrusion Prevention and ■■ Cisco CIPT1 8.0: Introduction to Cisco Unified Detection Systems Communications Manager ■■ Cisco IPS 7.0: IPS Traffic Analysis, Countermeasures, ■■ Cisco CIPT1 8.0: Cisco Unified Communications and Deployment Architecture Manager Administration ■■ Cisco IPS 7.0: Performing the Cisco IPS Sensor Initial ■■ Cisco CIPT1 8.0: Cisco Unified Communications Setup Manager Single-Site On-Net Calling ■■ Cisco IPS 7.0: Managing Cisco IPS Devices ■■ Cisco CIPT1 8.0: Implementing PSTN gateways in ■■ Cisco IPS 7.0: Implementing Cisco Unity Express in Cisco Unified Communications Manager CUCM Express Environment ■■ Cisco CIPT1 8.0: CUCM Call Routing Components and ■■ Cisco IPS 7.0: Configuring Cisco IPS Signature Engines Calling Privileges and Anomaly Detection ■■ Cisco CIPT1 8.0: Digit-manipulation Tools and Calling ■■ Cisco IPS 7.0: Adapting Traffic Analysis and Response Privileges to the Environment ■■ Cisco CIPT1 8.0: Implementing Call Coverage ■■ Cisco IPS 7.0: False Positives, Negatives and Response ■■ Cisco CIPT1 8.0: Implementing Media Resources in Improvement Unified Communications Manager ■■ Cisco IPS 7.0: Managing and Analyzing Events ■■ Cisco CIPT1 8.0: Feature and Application ■■ Cisco IPS 7.0: Virtualization, High-Availability, and High- Implementation Performance Solutions ■■ Cisco CIPT1 8.0: Cisco Unified Mobility ■■ Cisco IPS 7.0: Configuring and Maintaining Cisco IPS Hardware CIPT2 8.0: Implementing Cisco Unified Communications Manager Part 2 SECURE 1.0: Securing Networks with Cisco Routers and Switches ■■ Cisco CIPT2 8.0: Multisite Deployment Issues and Solutions Overview ■■ Cisco SECURE 1.0: Protection Controls and Identity- ■■ Cisco CIPT2 8.0: Multisite Deployment Implementation based Network Services ■■ Cisco CIPT2 8.0: Centralized Call-Processing ■■ Cisco SECURE 1.0: Deploying Basic 802.1X Features Redundancy Implementation ■■ Cisco SECURE 1.0: Advanced Switched Data Plane ■■ Cisco CIPT2 8.0: Bandwidth Management and CAC Security Controls Implementation ■■ Cisco SECURE 1.0: Advanced Routed Data Plane ■■ Cisco CIPT2 8.0: Features and Applications for Multisite Security Controls Deployments ■■ Cisco SECURE 1.0: Advanced Control Plane Security ■■ Cisco CIPT2 8.0: Call Control Discovery Controls ■■ Cisco SECURE 1.0: Deploying Advanced Management ICOMM 8.0: Introducing Cisco Voice and Unified Plane Security Controls Communications Administration ■■ Cisco SECURE 1.0: Deploying Network Address Translation ■■ Cisco ICOMM 8.0: CUC Solutions ■■ Cisco ICOMM 8.0: Administrator and End-User Interfaces 22 SkillChoice IT Catalog

■■ Cisco ICOMM 8.0: Call Flows in CUC Systems ■■ Cisco ROUTE 1.0 eLT: Routing for Branch Offices and ■■ Cisco ICOMM 8.0: Endpoint and User Administration Mobile Workers ■■ Cisco ICOMM 8.0: End User Telephony and Mobility Features TSHOOT 1.0: Troubleshooting and Maintaining ■■ Cisco ICOMM 8.0: Configuring Mobility Features Cisco IP Networks ■■ Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options ■■ Cisco TSHOOT 1.0: Planning Maintenance for Complex ■■ Cisco ICOMM 8.0: Cisco Unified Presence Networks ■■ Cisco ICOMM 8.0: Cisco Unified Communications ■■ Cisco TSHOOT 1.0: Planning Troubleshooting Processes Solution Maintenance for Networks ■■ Cisco ICOMM 8.0: RTMT, Monitoring Voice Mail and ■■ Cisco TSHOOT 1.0: Maintenance, Troubleshooting Tools, the Disaster Recovery System & Applications ■■ Cisco TSHOOT 1.0: Troubleshooting VLANs, STP, and Implementing Cisco Voice Communications and SVIs QoS (CVOICE) ■■ Cisco TSHOOT 1.0: Troubleshooting FHRPs and Performance Issues ■■ Cisco CVOICE 8.0: Introduction to Voice Gateways ■■ Cisco TSHOOT 1.0: Network Layer Connectivity, OSPF, ■■ Cisco CVOICE 8.0: Voice Port Implementation, Codecs, and EIGRP and DSPs ■■ Cisco TSHOOT 1.0: Route Redistribution, BGP, and ■■ Cisco CVOICE 8.0: Transporting Voice over IP networks Performance Issues ■■ Cisco CVOICE 8.0: SIP and MGCP Signaling Protocols ■■ Cisco TSHOOT 1.0: Maintaining and Troubleshooting ■■ Cisco CVOICE 8.0: VoIP Call Legs Network Security Solutions ■■ Cisco CVOICE 8.0: Cisco Unified Communications ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting Performance Manager Express Problems on Switches ■■ Cisco CVOICE 8.0: Cisco Unified Communications ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting Wireless Manager Express Endpoints Integration ■■ Cisco CVOICE 8.0: Call Routing and Dial Plans ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting Voice over IP ■■ Cisco CVOICE 8.0: Path Selection and Calling Privileges Integration ■■ Cisco CVOICE 8.0: Gatekeeper and Cisco Unified ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting Video Border Element Integration ■■ Cisco CVOICE 8.0: QoS Mechanisms ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting NAT and PAT ■■ Cisco CVOICE 8.0: Congestion, Rate Limiting, and ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting DHCP AutoQoS ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting IPv6, OSPFv3, and RIPng ROUTE 1.0: Implementing Cisco IP Routing ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting Network ■■ Cisco ROUTE 1.0: Routing Services for Converged Applications Services Networks ■■ Cisco TSHOOT 1.0 eLT: Troubleshooting Branch Office ■■ Cisco ROUTE 1.0: EIGRP Implementation for the and Remote Worker Problems Enterprise ■■ Cisco ROUTE 1.0: EIGRP Authentication and Advanced SWITCH 1.0: Implementing Cisco IP Switched Feature Implementation Networks ■■ Cisco ROUTE 1.0: The OSPF Routing Protocol ■■ Cisco SWITCH 1.0: Analyzing Campus Network Designs ■■ Cisco ROUTE 1.0: Implementing an OSPF-Based ■■ Cisco SWITCH 1.0: Implementing VLANs in Campus Solution Networks ■■ Cisco ROUTE 1.0: Configuring and Verifying Route ■■ Cisco SWITCH 1.0: Implementing Spanning-Tree Redistribution ■■ Cisco SWITCH 1.0: Inter-VLAN Routing ■■ Cisco ROUTE 1.0: Implementing Path Control ■■ Cisco SWITCH 1.0: Highly Available Networks ■■ Cisco ROUTE 1.0: Connecting the Enterprise to ISPs ■■ Cisco SWITCH 1.0: Configuring Layer 3 High ■■ Cisco ROUTE 1.0: Configuring and Verifying BGP Availability operations ■■ Cisco SWITCH 1.0: Minimizing Service Loss and Data ■■ Cisco ROUTE 1.0 eLT: Implementing Path Control Theft ■■ Cisco ROUTE 1.0 eLT: IPv6 Addressing and Unicast ■■ Cisco SWITCH 1.0: Accommodating Voice and Video in ■■ Cisco ROUTE 1.0 eLT: Implement RIPng, OSPFv3, Campus Networks EIGRP and Redistribution in IPv6 ■■ Cisco ROUTE 1.0 eLT: IPv6 Transition Techniques ■■ Cisco ROUTE 1.0 eLT: NAT and PAT with IPv6 SkillChoice IT Catalog 23

■■ Cisco TVOICE 8.0: Troubleshooting Off-Net Calling ■■ Cisco SWITCH 1.0: Integrating Wireless LANs into a Issues Campus Network ■■ Cisco TVOICE 8.0: Troubleshooting SAF and CCD Issues ■■ Cisco TVOICE 8.0: Troubleshooting Cisco Unified IINS 2.0: Implementing Cisco IOS Network Security Mobility and CUCM Presence ■■ Cisco IINS 2.0: Introducing Networking Security ■■ Cisco TVOICE 8.0: Troubleshooting MOH and MTP Fundamentals Issues ■■ Cisco IINS 2.0: Security Policies and Strategies ■■ Cisco TVOICE 8.0: Troubleshooting Conference and ■■ Cisco IINS 2.0: Cisco Network Foundation Protection Transcoder Issues ■■ Cisco IINS 2.0: Securing the Management Plane and ■■ Cisco TVOICE 8.0: Troubleshooting RSVP Agents and AAA Configuration Voice Quality Issues ■■ Cisco IINS 2.0: Securing the Data Plane on Cisco Switches Firewall 2.0: Deploying Cisco ASA Firewall ■■ Cisco IINS 2.0: Securing the Data Plane in IPv6 Solutions Environments ■■ Cisco FIREWALL 2.0: Introduction to the Cisco ASA ■■ Cisco IINS 2.0: Threat Control, Mitigation, and Firewalls Adaptive Security Appliance ■■ Cisco IINS 2.0: Implementing Firewall Policies ■■ Cisco FIREWALL 2.0: Getting Started with Cisco ASA ■■ Cisco IINS 2.0: Implementing IPS and Cisco ASDM ■■ Cisco IINS 2.0: VPN Technologies and Public Key ■■ Cisco FIREWALL 2.0: Configuring Cisco ASA Interfaces Infrastructure and Static Routing ■■ Cisco IINS 2.0: IPsec Fundamentals and VPNs ■■ Cisco FIREWALL 2.0: Configuring Cisco ASA Management Features DESGN 2.1: Designing for Cisco Internetwork ■■ Cisco FIREWALL 2.0: Configuring Cisco ASA NAT Solutions Features ■■ Cisco DESGN 2.1: Network Design Methodology ■■ Cisco FIREWALL 2.0: Configuring Cisco ASA Basic Overview Access Control Features ■■ Cisco DESGN 2.1: Structuring and Modularizing the ■■ Cisco FIREWALL 2.0: Configuring Routing Features and Network the Transparent Firewall ■■ Cisco DESGN 2.1: Designing Basic Campus and Data ■■ Cisco FIREWALL 2.0: The Modular Policy Framework Center Networks and Traffic Inspection Policies ■■ Cisco DESGN 2.1: Identifying WAN Technology ■■ Cisco FIREWALL 2.0: ASA Advanced Application Considerations Inspections and User-Based Policies ■■ Cisco DESGN 2.1: Designing the Enterprise WAN and ■■ Cisco FIREWALL 2.0: ASA Interface Redundancy and Branch Active/Standby Availability ■■ Cisco DESGN 2.1: Designing IP Addressing ■■ Cisco FIREWALL 2.0: ASA Security Contexts and ■■ Cisco DESGN 2.1: Selecting Routing Protocols Active/Active High Availability ■■ Cisco DESGN 2.1: Defining Network Security VPN 2.0: Deploying Cisco ASA VPN Solutions ■■ Cisco DESGN 2.1: Security Solutions for the Network ■■ Cisco DESGN 2.1: Integrating Voice and Video Cisco VPN 2.0: Evaluating the Cisco ASA VPN Architectures Architecture ■■ Cisco DESGN 2.1: Voice and Video Technology ■■ Requirements Cisco VPN 2.0: Implementing Core Cisco ASA Policy ■■ Cisco DESGN 2.1: Design Considerations for Basic Configurations and PKI Services ■■ Wireless Networking Cisco VPN 2.0: Deploying Clientless SSL VPNs ■■ Cisco VPN 2.0: Policy Configurations and PKI Services TVOICE 8.0: Troubleshooting Cisco Unified ■■ Cisco VPN 2.0: Cisco AnyConnect Remote Access SSL Communications Solutions ■■ Cisco VPN 2.0: Deploying Advanced AAA in Cisco Full- ■■ Cisco TVOICE 8.0: Troubleshooting Unified Tunnel VPNs Communications Solutions Overview ■■ Cisco VPN 2.0: Cisco ASA Adaptive Security Appliance ■■ Cisco TVOICE 8.0: Troubleshooting Device and Remote Access IPsec VPNs Extension Mobility ■■ Cisco VPN 2.0: Cisco ASA Site-to-Site IPsec VPN ■■ Cisco TVOICE 8.0: Troubleshooting Call Setup Issues Solutions ■■ Cisco TVOICE 8.0: Cisco Unified Communications ■■ Cisco VPN 2.0: Implementing Cisco Secure Desktop Manager Troubleshooting and DAP for SSL VPNs ■■ Cisco VPN 2.0: Deploying High Availability Features in Cisco ASA VPNs 24 SkillChoice IT Catalog

■■ CISM 2013: Information Security Program ICND1 2.0: Interconnecting Cisco Networking Development and Management (Part 4) Devices Part 1 ■■ CISM 2013: Information Security Program ■■ ICND1 2.0: Access Control Lists and Network Address Development and Management (Part 5) Translation ■■ ICND1 2.0: Operating Cisco IOS Software ■■ ICND1 2.0: Understanding IPv4 Addresses EMC ■■ ICND1 2.0: Networking, Communications, and LANs ■■ ICND1 2.0: Switch Operations EMC Information Storage and Management ■■ ICND1 2.0: Ethernet Operations (ISM) v2 ■■ ICND1 2.0: Address Blocks and VLSM ■■ EMC ISM v2: Data Center Environment ■■ ICND1 2.0: The Transport Layer and Router ■■ EMC ISM v2: RAID and Intelligent Storage Systems Configuration ■■ EMC ISM v2: FC SAN, IP SAN, and FCoE ■■ ICND1 2.0: Packet Delivery and Static Routing ■■ EMC ISM v2: NAS, Object-based Storage, and Unified ■■ ICND1 2.0: Managing Network Device Security Storage ■■ ICND1 2.0: VLANs and DHCP ■■ EMC ISM v2: Business Continuity, Backup, Replication, ■■ ICND1 2.0: WANs and Dynamic Routing Protocols and Archiving ■■ ICND1 2.0: IPv6 ■■ EMC ISM v2: Remote Replication and Cloud Computing ICND2 2.0: Interconnecting Cisco Networking ■■ EMC ISM v2: Securing the Storage Infrastructure Devices Part 2 ■■ EMC ISM v2: Managing the Storage Infrastructure ■■ ICND2 2.0: VLANs and Spanning-Tree ■■ ICND2 2.0: EtherChannel and Layer 3 Redundancy ■■ ICND2 2.0: Troubleshooting Basic Connectivity Cloud Computing ■■ ICND2 2.0: Implementing an EIGRP Based Solution Cloud Computing for Business Professionals ■■ ICND2 2.0: An Overview of OSPF ■■ ICND2 2.0: Establishing a WAN Connection Using ■■ Introducing Cloud Computing Frame Relay ■■ Moving Business Services into the Cloud ■■ ICND2 2.0: Implementing a Scalable, Multiarea Network, OSPF Based Solution Cloud Computing for IT professionals ■■ ICND2 2.0: Wan Technology Overview and Serial Connections ■■ Cloud Computing Basics ■■ ICND2 2.0: VPN Solutions and GRE Tunnels ■■ Cloud Technology Enablers ■■ ICND2 2.0: Network Device Management ■■ Enterprise Data and Cloud Interaction ■■ Migrating Infrastructure to the Cloud Certified Information Security Manager (CISM) 2013 ■■ Identity, Presence, and Privacy ■■ Providing Cloud Security ■■ CISM 2013: Information Security Governance (Part 1) ■■ CISM 2013: Information Security Governance (Part 2) ■■ CISM 2013: Information Security Governance (Part 3) Mentoring Assets ■■ CISM 2013: Information Risk Management and Compliance (Part 1) ■■ Mentoring 642-902 Implementing Cisco IP Routing ■■ CISM 2013: Information Security Incident Management (ROUTE) (Part 1) ■■ Mentoring 642-832 Troubleshooting and Maintaining ■■ CISM 2013: Information Risk Management and Cisco IP Networks (TSHOOT) Compliance (Part 2) ■■ Mentoring 642-813 Implementing Cisco IP Switched ■■ CISM 2013: Information Security Incident Management Networks (SWITCH) (Part 2) ■■ Mentoring Certified Information Systems Security ■■ CISM 2013: Information Security Program Professional (CISSP) Development and Management (Part 1) ■■ Mentoring 640-461 Intro Cisco Voice and Unified ■■ CISM 2013: Information Security Program Communications Admin (ICOMM) Development and Management (Part 2) ■■ Mentoring 642-437 Implementing CUC Voice over IP ■■ CISM 2013: Information Security Program and QoS (CVOICE) Development and Management (Part 3) ■■ Mentoring 642-447 Implementing CUCM, Part 1 (CIPT1) SkillChoice IT Catalog 25

■■ Mentoring 642-637 Securing Networks with Cisco ■■ TestPrep 100-101 Interconnecting Cisco Networking Routers and Switches (SECURE) Devices Part 1 (ICND1) ■■ Mentoring 642-457 Implementing CUCM, Part 2 (CIPT2) ■■ TestPrep 200-101 Interconnecting Cisco Networking ■■ Mentoring 642-627 Implementing Cisco Intrusion Devices Part 2 (ICND2) Prevention System (IPS) ■■ TestPrep 200-120 Cisco Certified Network Associate ■■ Mentoring SY0-301 Security+ (CCNA) ■■ Mentoring 642-467 Integrating Cisco Unified ■■ TestPrep Systems Security Certified Practitioner (SSCP) Communications Applications (CAPPS) ■■ TestPrep Certified Information Systems Auditor (CISA) ■■ Mentoring 642-427 Troubleshooting Cisco Unified ■■ TestPrep N10-005 Network+ Communications (TVOICE) ■■ Mentoring 640-864 Designing for Cisco Internetwork Solutions (DESGN) ENTERPRISE DATABASE SYSTEMS ■■ Mentoring Certified Information Systems Auditor (CISA) ■■ Mentoring Systems Security Certified Practitioner Oracle 11g (SSCP) ■■ Mentoring Certified Information Security Manager Oracle Database 11g: New Features For (CISM) Administrators ■■ Mentoring 642-618 Deploying Cisco ASA Firewall Solutions (FIREWALL) ■■ Oracle Database 11g: Installation and Upgrade ■■ Mentoring 642-648 Deploying Cisco ASA VPN Enhancements Solutions (VPN) ■■ Oracle Database 11g: Storage Enhancements ■■ Mentoring 640-554 Implementing Cisco IOS Network ■■ Oracle Database 11g: Change Management Overview Security (IINS) and SQL Plan Management ■■ Mentoring E10-001 Information Storage and ■■ Oracle Database 11g: Database Replay and Automatic Management SQL Tuning ■■ Mentoring 100-101 Interconnecting Cisco Networking ■■ Oracle Database 11g: Intelligent Infrastructure Devices Part 1 (ICND1) Enhancements ■■ Mentoring 200-101 Interconnecting Cisco Networking ■■ Oracle Database 11g: Performance Enhancements Devices Part 2 (ICND2) ■■ Oracle Database 11g: Partitioning and Storage-Related ■■ Mentoring 200-120 Cisco Certified Network Associate Enhancements (CCNA) ■■ Oracle Database 11g: Using RMAN Enhancements, ■■ Mentoring N10-005 Network+ Flashback and LogMiner ■■ Oracle Database 11g: Diagnostic Enhancements and Using the Data Recovery Advisor Test Preps ■■ Oracle Database 11g: New Security Features ■■ Oracle Database 11g: SecureFiles and Miscellaneous ■■ TestPrep 642-813 Implementing Cisco IP Switched New Features Networks (SWITCH) ■■ TestPrep 642-902 Implementing Cisco IP Routing Oracle Database 11g: Administration Workshop I (ROUTE) ■■ ■■ TestPrep 642-832 Troubleshooting and Maintaining Oracle Database 11g: Database Architecture and Cisco IP Networks (TSHOOT) Installation ■■ ■■ TestPrep 640-461 Intro Cisco Voice and Unified Oracle Database 11g: Database Creation, Instance Communications Admin (ICOMM v8.0) Management, and Connectivity ■■ ■■ TestPrep Certified Information Systems Security Oracle Database 11g: Storage Structures and User Professional (CISSP) Security ■■ ■■ TestPrep SY0-301 Security+ Oracle Database 11g: Managing the Schema, Data, and ■■ TestPrep 640-864 Designing for Cisco Internetwork Concurrency ■■ Solutions (DESGN) Oracle Database 11g: Managing Undo Data, Database ■■ TestPrep Certified Information Security Manager Security, and Maintenance ■■ (CISM) Oracle Database 11g: Performance Monitoring, ■■ TestPrep 640-554 Implementing Cisco IOS Network Recovery Concepts and Backup ■■ Security (IINS) Oracle Database 11g: Recovering, Moving, and ■■ TestPrep E10-001 Information Storage and Enhancing the Oracle Database Management 26 SkillChoice IT Catalog

■■ Oracle Database 11g: Working with Exceptions, Oracle Database 11g: Administration Workshop II Subprograms, JDeveloper, and REF Cursors ■■ Oracle Database 11g: Database Architecture and ASM ■■ Oracle Database 11g: Configuring for Recovery Oracle Database 11g: Develop PL/SQL Program ■■ Oracle Database 11g: Configuring for Backups Units ■■ Oracle Database 11g: Using RMAN for Recovery ■■ Oracle Database 11g: Subprograms, Packages, and ■■ Oracle Database 11g: Supporting RMAN and Using Exception Handling in PL/SQL Flashback Technology ■■ Oracle Database 11g: Packages, Dynamic SQL, and ■■ Oracle Database 11g: Diagnosing the Database and Coding Considerations in PL/SQL Managing Memory ■■ Oracle Database 11g: Using Triggers, the PL/SQL ■■ Oracle Database 11g: Database Performance and Compiler, and Managing Code Space Management ■■ Oracle Database 11g: Managing PL/SQL Code and ■■ Oracle Database 11g: Managing Resources and Task Dependencies Automation ■■ Oracle Database 11g: Globalization Oracle Database 11g: Introduction to SQL

Oracle Database 11g: SQL and PL/SQL New ■■ Oracle Database 11g: Querying a Database with SQL Features ■■ Oracle Database 11g: Conversion Functions, Conditional Expressions, Group Functions, and Joins ■■ Getting Started with SQL and PL/SQL New Features ■■ Oracle Database 11g: Manipulating Queries and Data ■■ Using Dynamic SQL and Implementing Performance ■■ Oracle Database 11g: Using DDL, Views, and Schema Improvements Objects ■■ Using Trigger, Data Warehousing, and Pivoting ■■ Oracle Database 11g: Controlling User Access and Enhancements Managing Objects ■■ Using the PL/SQL Debugger, Collections and Data ■■ Oracle Database 11g: Managing Data Dictionary Views Warehousing and Large Data Sets ■■ Oracle Database 11g: Managing Time Zones and Oracle Database 11g: SQL Fundamentals I Datetime Functions ■■ ■■ Oracle Database 11g: Using SQL to Query Your Oracle Database 11g: Subqueries and Regular Database Expressions ■■ Oracle Database 11g: Conversion Functions, Group Functions, and Joins Oracle Database 11g: Program with PL/SQL ■■ Oracle Database 11g: Subqueries, Set Operators, and ■■ Oracle Database 11g: Getting Started With PL/SQL Data Manipulation ■■ Oracle Database 11g: Using DML, DDL, Cursors, Loops, ■■ Oracle Database 11g: Using DDL, Views, Sequences, and Control Structures Indexes, and Synonyms ■■ Oracle Database 11g: Using Data Types, INDEX BY Tables, and Cursors Oracle Database 11g: SQL Fundamentals II ■■ Oracle Database 11g: Using Exceptions, Subprograms, ■■ Oracle Database 11g: Controlling User Access and JDeveloper, and REF Cursors ■■ Managing Schema Objects Oracle Database 11g: Subprograms, Packages, and ■■ Oracle Database 11g: Data Dictionary Views and Large Exception Handling ■■ Data Sets Oracle Database 11g: Packages, Dynamic SQL, and ■■ Oracle Database 11g: Managing Data in Different Time Coding Considerations ■■ Zones Oracle Database 11g: Using Triggers and the PL/SQL ■■ Oracle Database 11g: Using Subqueries and Regular Compiler ■■ Expressions Oracle Database 11g: PL/SQL Code and Dependency Management Oracle Database 11g: PL/SQL Fundamentals Oracle Database 11g: Performance Tuning ■■ Oracle Database 11g: PL/SQL Variables, Attributes, and ■■ Executable Statements Oracle Database 11g: Performance Tuning ■■ Oracle Database 11g: Using DML, DDL, Cursors, Methodology and Tools ■■ Control Structures, and Loops Oracle Database 11g: Using AWR and Defining ■■ Oracle Database 11g: Using Data Types, INDEX BY Problems ■■ Tables, and Cursors in PL/SQL Oracle Database 11g: Metrics, Alerts, Baselines, AWR Tools, and Services SkillChoice IT Catalog 27

■■ Oracle Database 11g: Problem SQL Statements and ■■ Oracle Database 11g: Enterprise User Security and Oracle Optimizer Proxy Authentication ■■ Oracle Database 11g: SQL Performance Management ■■ Oracle Database 11g: Privileges, Roles, and Application and Database Replay Contexts ■■ Oracle Database 11g: Shared Pool and Buffer Cache ■■ Oracle Database 11g: Virtual Private Database Tuning ■■ Oracle Database 11g: Oracle Label Security and the ■■ Oracle Database 11g: Tuning PGA, Temporary Space, Data Masking Pack and AMM ■■ Oracle Database 11g: Encryption Concepts ■■ Oracle Database 11g: Segment Space, I/O, and ■■ Oracle Database 11g: Transparent Data Encryption Performance Tuning ■■ Oracle Database 11g: Oracle Net Services and Listener Security Oracle Database 11g: SQL Tuning ■■ Oracle Database 11g: Firewalls, Oracle Connection Manager, and SQL*Plus Security ■■ Oracle Database 11g: Architecture, SQL Tuning, and Optimization Oracle Database 11g: New Features for ■■ Oracle Database 11g: Indexes, Access Paths, and Join Administrators Release 2 Operations ■■ Oracle Database 11g: Execution Plans and Star ■■ Oracle Database 11g Release 2: Installation and Oracle Transformations Restart ■■ Oracle Database 11g: Optimizer Statistics, Hints, and ■■ Oracle Database 11g Release 2: ASM, Storage and Cursor Sharing Partitioning Enhancements ■■ Oracle Database 11g: Application Tracing and ■■ Oracle Database 11g Release 2: Oracle Partitioning and Automatic SQL Tuning Security Features ■■ Oracle Database 11g Release 2: Using Change Oracle Database 11g: Secure Backup Management Solutions ■■ Oracle Database 11g Release 2: Intelligent ■■ Oracle Database 11g: Configuring OSB and Security Infrastructure Enhancements ■■ Oracle Database 11g: Securing Domain and Data in ■■ Oracle Database 11g Release 2: Diagnosability Oracle Secure Backup Enhancements ■■ Oracle Database 11g: RMAN and Oracle Secure Backup ■■ Oracle Database 11g Release 2: SQL Monitoring and ■■ Oracle Database 11g: Managing Backups and Performance Enhancements Infrastructure ■■ Oracle Database 11g Release 2: Application ■■ Oracle Database 11g: Tape Vaulting, Duplication, and Performance Enhancements Tuning ■■ Oracle Database 11g Release 2: Backup, Recover, Archive, and Repair Data Oracle Database 11g: RAC Administration ■■ Oracle Database 11g Release 2: Oracle Scheduler and Secure Backup ■■ Oracle Database 11g: Installation of Clusterware and RAC Oracle Database 11g: Administration Workshop I ■■ Oracle Database 11g: RAC Database and Oracle Release 2 Clusterware Administration ■■ Oracle Database 11g: RAC Performance Tuning ■■ Oracle Database 11g Release 2: Database Architecture ■■ Oracle Database 11g: Configure, Manage, and Use and Installation Services in RAC ■■ Oracle Database 11g Release 2: Database Creation and ■■ Oracle Database 11g: Diagnosing Oracle Clusterware Instance Management and Node Management ■■ Oracle Database 11g Release 2: The ASM Instance and ■■ Oracle Database 11g: High Availability in RAC Network Connectivity ■■ Oracle Database 11g Release 2: Storage Structures and Oracle Database 11g: Security User Security ■■ Oracle Database 11g Release 2: Managing ■■ Oracle Database 11g: Introduction to Database Security Concurrency, Undo, and Auditing and Solutions ■■ Oracle Database 11g Release 2: Managing Database ■■ Oracle Database 11g: Database Security Maintenance and Performance ■■ Oracle Database 11g: Database Auditing ■■ Oracle Database 11g Release 2: Backup and Recovery ■■ Oracle Database 11g: Basic User and Strong ■■ Oracle Database 11g Release 2: Moving Data and Authentication Oracle Support 28 SkillChoice IT Catalog

■■ Using Composite Data Types Oracle Database 11g: Administration Workshop II ■■ Explicit Cursors and Exception Errors Release 2 ■■ Creating Stored Procedures and Functions ■■ Oracle Database 11g Release 2: Database Architecture and Recovery Operations Oracle Database 10g: Developing PL/SQL ■■ Oracle Database 11g Release 2: The RMAN Catalog and Program Units Creating Backups ■■ PL/SQL Packages ■■ Oracle Database 11g Release 2: Performing Restore ■■ Oracle-Supplied Packages and DBMS_SCHEDULER and Recovery Tasks ■■ Managing Dependencies ■■ Oracle Database 11g Release 2: Using, Monitoring and ■■ Manipulating Large Objects in PL/SQL Tuning RMAN ■■ PL/SQL Triggers ■■ Oracle Database 11g Release 2: Database Diagnostics ■■ Dynamic SQL and Metadata and Flashback Technologies ■■ Oracle Database 11g Release 2: Managing Database Oracle Database 10g: New Features I Memory and Performance ■■ Oracle Database 11g Release 2: Managing Database ■■ Oracle Database 10g: New Installation and Resources and the Scheduler Configuration Features ■■ Oracle Database 11g Release 2: Managing Database ■■ Oracle Database 10g: New Data Loading Features Space and Duplication ■■ Oracle Database 10g: New Automatic Management and Management Infrastructure Features Oracle SOA Suite 11g ■■ Oracle Database 10g: New Resource, Scheduling, and Task-Management Features ■■ Oracle SOA Suite 11g: Introduction to SOA ■■ Oracle Database 10g: New Space Management ■■ Oracle SOA Suite 11g: SOA Governance and Service Features Design ■■ Oracle Database 10g: New Storage Features ■■ Oracle SOA Suite 11g: SOA Composite Applications ■■ Oracle SOA Suite 11g: Mediator and BPEL Components Oracle Database 10g: New Features II ■■ Oracle SOA Suite 11g: Human Task and Business Rules Components ■■ Oracle Database 10g: New Tuning, Performance- ■■ Oracle SOA Suite 11g: SOA Security and Adoption monitoring, and Analysis Features Planning ■■ Oracle Database 10g: New Backup and Recovery Features ■■ Oracle Database 10g: Using Flashback Oracle 10g ■■ Oracle Database 10g: New Features in Security and Software Maintenance Oracle Database 10g: SQL Fundamentals I and II ■■ Oracle Database 10g: New Features in VLDB Support ■■ Oracle Database 10g: Miscellaneous New Features ■■ Introduction to Oracle and SQL in Oracle Database 10g ■■ SQL Functions in Oracle Database 10g Oracle Database 10g: Administration Workshop I ■■ Displaying Multiple Table Data and Using Set Release 2 Operators in Oracle Database 10g ■■ Group and Datetime Functions in Oracle Database 10g ■■ Oracle Database 10g: Installing Oracle Database 10g ■■ Subqueries and Hierarchical Queries in Oracle Release 2 Database 10g ■■ Oracle Database 10g: Creating Databases Release 2 ■■ Regular Expressions and User Access in Oracle ■■ Oracle Database 10g: Database Interfaces Release 2 Database 10g ■■ Oracle Database 10g: Database Control and Storage ■■ Creating and Managing Tables and Constraints in Structures Release 2 Oracle Database 10g ■■ Oracle Database 10g: Users and Security Release 2 ■■ Database Objects in Oracle Database 10g ■■ Oracle Database 10g: Managing Schema Objects and ■■ Managing Database Objects in Oracle Database 10g Data Release 2 ■■ Manipulating Data in Oracle Database 10g ■■ Oracle Database 10g: The SQL*Loader and PL/SQL Release 2 Oracle Database 10g: PL/SQL Fundamentals ■■ Oracle Database 10g: Oracle Net Services and Shared Servers Release 2 ■■ Introduction to PL/SQL ■■ Oracle Database 10g: Monitoring and Maintenance ■■ Using PL/SQL with an Oracle Server Release 2 ■■ Using Control Structures SkillChoice IT Catalog 29

■■ Oracle Database 10g: Managing Undo Data and Lock Microsoft SQL Server 2012: Implementing a Data Conflicts Release 2 Warehouse ■■ Oracle Database 10g: Managing Backup and Recovery Release 2 ■■ Microsoft SQL Server 2012 – Implementing a Data Warehouse: Design and Deployment ■■ Microsoft SQL Server 2012 – Implementing a Data Systems and Database Design Warehouse: Create Basic Packages ■■ Microsoft SQL Server 2012 – Implementing a Data Database Fundamentals Warehouse: ETL Solutions ■■ Microsoft SQL Server 2012 – Implementing a Data ■■ Database Systems and Relational Databases Warehouse: Enhancing Packages ■■ Management of Relational Database Data ■■ Microsoft SQL Server 2012 – Implementing a Data Warehouse: Custom Components Database Design Fundamentals ■■ Microsoft SQL Server 2012 – Implementing a Data Warehouse: Installing SSIS ■■ Introduction to Designing a Relational Database ■■ Microsoft SQL Server 2012 – Implementing a Data ■■ The Logical and Physical Database Design Warehouse: Troubleshooting Methodologies ■■ Microsoft SQL Server 2012 – Implementing a Data Warehouse: DQS and MDS Solutions Microsoft SQL Server 2012

Microsoft SQL Server 2012: Querying Microsoft SQL Server 2008

■■ Microsoft SQL Server 2012: Creating Database Objects Microsoft SQL Server 2008: Business Intelligence ■■ Microsoft SQL Server 2012: Querying Basics and Development and Maintenance Modifying Data ■■ Implementing SQL Server 2008 Integration Services ■■ Microsoft SQL Server 2012: Manipulate Data Using ■■ Configuring SQL Server 2008 Integration Services Operators and Functions Packages ■■ Microsoft SQL Server 2012: Creating Functions and ■■ Deploying SQL Server 2008 Integration Services Triggers Packages ■■ Microsoft SQL Server 2012: Creating Programming ■■ Managing SSIS Packages in SQL Server 2008 Objects and Optimizing Queries ■■ Implementing SQL Server 2008 Reporting Services ■■ Microsoft SQL Server 2012: Managing XML Data Solutions ■■ Deploying and Delivering SQL Server 2008 Reporting Microsoft SQL Server 2012: Database Services Reports Administration ■■ Maintaining SQL Server 2008 Reporting Services ■■ ■■ Microsoft SQL Server 2012: Installation and Upgrade Implementing SQL Server 2008 Analysis Services ■■ Microsoft SQL Server 2012: Instance Configuration and Solutions ■■ Database Creation Querying Cubes and Working with Data Mining in ■■ Microsoft SQL Server 2012: Managing Databases and SSAS ■■ Automating Tasks Managing SQL Server 2008 Analysis Services ■■ Microsoft SQL Server 2012: Security Management Solutions ■■ Microsoft SQL Server 2012: Managing Database Data ■■ Microsoft SQL Server 2012: Managing Indexes, Full- Microsoft SQL Server 2008 R2: Implementation Text Search and Partitions and Maintenance ■■ Microsoft SQL Server 2012: Backing Up and Restoring ■■ SQL Server 2008 R2: Installation Databases ■■ SQL Server 2008 R2: Instance and Database ■■ Microsoft SQL Server 2012: Database Monitoring and Configuration Performance Tuning ■■ SQL Server 2008 R2: Security Management ■■ Microsoft SQL Server 2012: Configuring High ■■ SQL Server 2008 R2: Database Management Availability ■■ SQL Server 2008 R2: Data Management ■■ SQL Server 2008 R2: Database Monitoring and Performance ■■ SQL Server 2008 R2: Backups, Restores, and Database Snapshots ■■ SQL Server 2008 R2: High Availability 30 SkillChoice IT Catalog

■■ TestPrep 70-432 TS: Microsoft SQL Server 2008, Microsoft SQL Server 2008 R2: Database Implementation and Maintenance Development ■■ TestPrep 70-433 TS: Microsoft SQL Server 2008, ■■ SQL Server 2008 R2: Creating and Implementing Database Development ■■ Database Objects TestPrep 1Z0-053 Oracle Database 11g: Administration ■■ SQL Server 2008 R2: Creating and Altering Partitions II ■■ ■■ SQL Server 2008 R2: Running Queries and TestPrep 70-462 Administering Microsoft SQL Server Manipulating Data 2012 Databases ■■ ■■ SQL Server 2008 R2: Performing Advanced Query TestPrep 70-461 Querying Microsoft SQL Server 2012 ■■ Techniques TestPrep 70-463 Implementing a Data Warehouse with ■■ SQL Server 2008 R2: Implementing Programming Microsoft SQL Server 2012 Objects ■■ SQL Server 2008 R2: Querying and Managing XML Data ENTERPRISE RESOURCE ■■ SQL Server 2008 R2: Messaging, Full-Text Search, PLANNING SYSTEMS Scripts, and Track Changes ■■ SQL Server 2008 R2: Gathering Performance Data Oracle 11i Mentoring Assets Oracle 11i E-Business Suite: Essentials for Implementers ■■ Mentoring 1Z0-040 Oracle Database 10g: New Features for Administrators ■■ Oracle 11i E-Business Suite: Introduction ■■ Mentoring 1Z0-042 Oracle Database 10g: ■■ Oracle 11i E-Business Suite: Multi-Org Administration I ■■ Oracle 11i E-Business Suite: Flexfields ■■ Mentoring 1Z0-047 Oracle Database SQL Expert ■■ Oracle 11i E-Business Suite: System Administration ■■ Mentoring 1Z0-051 Oracle Database 11g: SQL ■■ Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Fundamentals I Business Intelligence ■■ Mentoring 1Z0-050 Oracle Database 11g: New Features for Administrators Oracle 11i E-Business Suite: System ■■ Mentoring 1Z0-052 Oracle Database 11g: Administrator Fundamentals Administration I ■■ Oracle 11i: Function Security and Data Security ■■ Mentoring 1Z0-053 Oracle Database 11g: ■■ Oracle 11i: Roles, Delegated Administration, Administration II Registration, and Auditing ■■ Mentoring 70-432 TS: Microsoft SQL Server 2008, ■■ Oracle 11i: Concurrent Elements Implementation and Maintenance ■■ Oracle 11i: Profile Options, DBA Duties, and Printer ■■ Mentoring 70-433 TS: Microsoft SQL Server 2008, Management Database Development ■■ Oracle 11i: Personalization of Forms and OA ■■ Mentoring 70-462 Administering Microsoft SQL Server Framework Pages 2012 Databases ■■ Oracle 11i: Oracle Workflow ■■ Mentoring 70-463 Implementing a Data Warehouse ■■ Oracle 11i: System Monitoring and Troubleshooting in with Microsoft SQL Server 2012 OAM

Oracle 11i: Project Foundation Fundamentals Test Preps ■■ Oracle 11i: Project Management and Projects ■■ TestPrep 1Z0-051 Oracle Database 11g: SQL Integration Fundamentals I ■■ Oracle 11i: Organization, Period, and Calendar ■■ TestPrep 1Z0-050 Oracle Database 11g: New Features Definitions in Oracle Projects for Administrators ■■ Oracle 11i: Resource and Role Management ■■ TestPrep 1Z0-047 Oracle Database SQL Expert ■■ Oracle 11i: Oracle Projects Security Model and Page ■■ TestPrep 1Z0-042 Oracle Database 10g: Administration Layouts I Release 2 ■■ Oracle 11i: Oracle Projects and Task Definition I ■■ TestPrep 1Z0-040 Oracle Database 10g: New Features ■■ Oracle 11i: Oracle Projects and Task Definition II for Administrators ■■ Oracle 11i: User-Defined Attributes, Implementation ■■ TestPrep 1Z0-052 Oracle Database 11g: Administration I Options, and Utilization SkillChoice IT Catalog 31

■■ Oracle 11i: Organization Forecasting and Integration WEB DESIGN Oracle 11i: Navigate Oracle Applications

■■ Oracle 11i: Using the Navigator, Forms, and Online IT Professional Help ■■ Oracle 11i: Concurrent Processing, Requests, Profiles, Working with HTML5 and CSS3 and Forms ■■ Introduction to HTML5 and CSS3 ■■ Working with Forms, the Canvas, and Media in HTML5 ■■ Advanced HTML5 SAP

Overview of SAP for Project Teams Web Development ■■ Overview of SAP Solutions ■■ Financial Accounting with SAP XML Essentials ■■ SAP Logistics Modules ■■ XML Language Basics ■■ SAP ERP Architecture ■■ Manipulating XML with the XML DOM and Ajax ■■ SAP Administration ■■ XML Transformation Using XSLT and XSL-FO ■■ SAP Project Planning and Implementation ■■ Querying XML Data with XPath and XQuery ■■ SAP NetWeaver Platform ■■ Web Services and XML SAP Business Suite 7 for End Users

■■ SAP Enterprise Resource Planning (ERP) Web Site Design—Principles ■■ SAP Customer Relationship Management (CRM) ■■ SAP Product Lifecycle Management Designing and Hosting a Web Site ■■ SAP Supply Chain Management ■■ Web Development Fundamentals ■■ SAP Supplier Relationship Management ■■ Internet Site Development ■■ Web 2.0 Fundamentals SAP Business One for End Users

■■ SAP Business One—Introduction for End Users Adobe SAP Business Objects Business Intelligence Adobe Flash CS5 ■■ SAP BusinessObjects: Overview ■■ ■■ SAP BusinessObjects: Crystal Reports Introduction to Adobe Flash Professional CS5 ■■ ■■ SAP BusinessObjects: Web Intelligence Drawing and Working with Images in Flash CS5 ■■ ■■ SAP BusinessObjects: Dashboards and Analytics Using Flash CS5 Libraries, Text, and Components ■■ ■■ SAP BusinessObjects: InfoView Animation in Flash CS5 ■■ ■■ SAP BusinessObjects: Business Intelligence ActionScript and Multimedia in Flash CS5 ■■ Creating Navigation and Publishing Movies in Flash CS5 SAP R/3 Release 4.6 Adobe Photoshop CS5 Moving to SAP R/3 Release 4.6 ■■ Photoshop CS5: Getting Started ■■ Navigating SAP R/3 Release 4.6 ■■ Photoshop CS5: Beyond the Basics ■■ Using SAP R/3 Release 4.6 Adobe Dreamweaver CS5 Overview of SAP R/3 Release 4.6 ■■ Setting up a Site and Adding Content in Dreamweaver ■■ SAP R/3 Release 4.6 Fundamentals CS5 ■■ Adding Links and Images in Dreamweaver CS5 SAP ABAP Programming Fundamentals ■■ Tables, Accessibility, and Standards in Dreamweaver CS5 ■■ ABAP Fundamentals ■■ Reusing Content in Dreamweaver CS5 ■■ ABAP Programming I ■■ Creating Interactive Web Pages in Dreamweaver CS5 ■■ ABAP Programming II ■■ Cascading Style Sheets in Dreamweaver CS5 32 SkillChoice IT Catalog

Adobe Photoshop CS4 Adobe Reader 8.0

■■ Photoshop CS4: Getting Started ■■ Using Adobe Reader 8 ■■ Photoshop CS4: Beyond the Basics Adobe Acrobat 9 Adobe Illustrator CS4 ■■ Adobe Acrobat 9: Fundamentals ■■ Illustrator CS4: Getting Started ■■ Illustrator CS4: Beyond the Basics Adobe Acrobat 8.0

Adobe InDesign CS4 ■■ Creating and Working with PDFs in Adobe Acrobat 8 ■■ Editing and Reviewing in Adobe Acrobat 8 ■■ Adobe InDesign CS4: Fundamentals ■■ Forms and Document Security in Adobe Acrobat 8 ■■ Advanced Features of Adobe Acrobat 8 Adobe Dreamweaver CS4 Adobe AIR 3 ■■ Setting up a Site and Adding Content in Dreamweaver CS4 ■■ Adobe Air 3 for Flash CS5.5 Developers ■■ Adding Links and Images in Dreamweaver CS4 ■■ Tables, Accessibility, and Standards in Dreamweaver Adobe InDesign CS5 CS4 ■■ Reusing Content in Dreamweaver CS4 ■■ Adobe InDesign CS5: Fundamentals ■■ Creating Interactive Web Pages in Dreamweaver CS4 ■■ Cascading Style Sheets in Dreamweaver CS4 ■■ Dreamweaver CS4 Site Maintenance and Advanced Scripting and Web Languages Concepts JavaScript Fundamentals Adobe Flash CS4 ■■ JavaScript Language Basics ■■ ■■ Introduction to Adobe Flash CS4 Professional JavaScript: Objects and Object-oriented Programming ■■ ■■ Drawing and Working with Images in Flash CS4 JavaScript: Functions and Regular Expressions ■■ ■■ Using Flash CS4 Libraries, Text, and Components JavaScript: Browser Scripting Fundamentals ■■ ■■ Animation in Flash CS4 JavaScript: Advanced Browser Scripting and DHTML ■■ ActionScript and Multimedia in Flash CS4 ■■ Workflow and Adobe Integration in Flash CS4 DHTML Basics ■■ Creating Navigation and Publishing Movies in Flash ■■ DHTML and Cascading Style Sheets CS4 ■■ Making Content Dynamic with DHTML

Adobe AIR for Flash Developers Advanced XML ■■ Adobe Air for Flash CS4 Developers ■■ Structuring XML with Schemas ■■ Advanced Schemas Adobe Fireworks CS4 ■■ Transforming and Formatting XML ■■ ■■ Adobe Fireworks CS4: Fundamentals Querying, Navigating, and Linking XML Data ■■ XML APIs Adobe Captivate 4 ■■ Extending XML

■■ Adobe Captivate 4

Adobe Reader X

■■ Adobe Reader X

Adobe Reader 9

■■ Adobe Reader 9 SkillChoice IT Catalog 33

■■ ITIL® 2011 Edition OSA: Introduction to Access BUSINESS SKILLS FOR THE Management IT PROFESSIONAL ■■ ITIL® 2011 Edition OSA: Introduction to the Service Desk ■■ ITIL® 2011 Edition OSA: Service Desk Metrics and IT Business Outsourcing ■■ ITIL® 2011 Edition OSA: Introduction to Functions Information Security for End Users ■■ ITIL® 2011 Edition OSA: Function Activities

■■ Introduction to Information Security ITIL® 2011 Edition Overview ■■ Using your Desktop Computer and Mobile Devices Safely ■■ ITIL® 2011 Edition Overview: Creating a Service Culture ■■ Using E-mail, the Internet, and Social Media Safely in a ■■ ITIL® 2011 Edition Overview: Introduction to the ITIL® Corporate Environment Framework ■■ ITIL® 2011 Edition Overview: Certification and Benefits IT Infrastructure Library (ITIL®) 2011 Edition Foundation Syllabus Technical Management Essentials

® ® ■■ ITIL 2011 Edition Foundation: ITIL and the Service ■■ Transitioning from Technical Professional to Lifecycle Management ® ■■ ITIL 2011 Edition Foundation: Service Strategy ■■ Strategies for Transitioning to Technical Management Fundamentals ■■ Managing Technical Professionals ■■ ITIL® 2011 Edition Foundation: Service Strategy Processes Customer Service Representative, Professionalism ■■ ITIL® 2011 Edition Foundation: Service Design Fundamentals ■■ The Customer Service Representative (CSR) ■■ ITIL® 2011 Edition Foundation: Service Design ■■ Support Center Services and Work Environment Processes ■■ Team and Customer Relationships ■■ ITIL® 2011 Edition Foundation: Service Transition Processes and Policies Customer Service Representative, Skills ■■ ITIL® 2011 Edition Foundation: Introduction to Service Operation ■■ Customer Interactions ■■ ITIL® 2011 Edition Foundation: Service Operation ■■ Communication Skills Processes ■■ Conflict, Stress, and Time Management ■■ ITIL® 2011 Edition Foundation: Continual Service Improvement Customer Service Representative, Process ■■ Customer Service Processes and Procedures ITIL® 2011 Edition Intermediate Level: Operational ■■ Quality in a Support Center Support & Analysis (OSA) ■■ Support Center Tools, Technologies and Metrics ■■ ITIL® 2011 Edition OSA: Introduction to Operational ■■ Dealing with Irrational Customers and Escalating Support and Analysis Complaints ■■ ITIL® 2011 Edition OSA: Introduction to Incident Management Writing Skills for Technical Professionals ■■ ITIL® 2011 Edition OSA: Introduction to Event ■■ Writing for Technical Professionals: Preparation and Management Planning ■■ ITIL® 2011 Edition OSA: Technology and ■■ Writing for Technical Professionals: Effective Writing Implementation Considerations Techniques ■■ ITIL® 2011 Edition OSA: Incident Management Interactions IT Strategy Essentials ■■ ITIL® 2011 Edition OSA: Introduction to Request Fulfillment ■■ IT Strategy Essentials: Business and IT Strategy ® ■■ ITIL 2011 Edition OSA: Request Fulfillment Process Alignment Interfaces and Challenges ■■ IT Strategy Essentials: Creating an IT Strategy Plan ® ■■ ITIL 2011 Edition OSA: Introduction to Problem ■■ IT Strategy Essentials: Implementing an IT Strategy Management ■■ ITIL® 2011 Edition OSA: Problem Management Process Interfaces and Challenges Test Preps

■■ TestPrep ITIL Foundation 34 SkillChoice IT Catalog

■■ Creating the Work Breakdown Structure (PMBOK® PROJECT EFFECTIVENESS Guide Fifth Edition) ■■ Monitoring and Controlling Project Scope (PMBOK® Guide Fifth Edition) Project Management Curriculum Project Time Management (PMBOK® Guide— Project Management for Non-Project Managers Fifth Edition-aligned) ■■ Project Management Fundamentals ■■ Defining and Sequencing Project Activities (PMBOK® ■■ Transitioning into a Project Management Role Guide Fifth Edition) ■■ Initiating and Planning a Project ■■ Estimating Activity Resources and Durations (PMBOK® ■■ Managing a Project Guide Fifth Edition) ■■ Troubleshooting and Closing the Project ■■ Developing and Controlling the Project Schedule ■■ Project Management for Non-Project Managers (PMBOK® Guide Fifth Edition) ■■ Managing Projects with No Direct Authority ■■ Supporting Project Managers Project Cost Management (PMBOK® Guide—Fifth ■■ Ensuring Management Buy-In on a Project Edition-aligned) ■■ Managing Conflict in Project Teams ■■ Handling a Change Request ■■ Planning Project Costs (PMBOK® Guide Fifth Edition) ■■ Scope Definition Tools and Techniques ■■ Controlling Project Costs (PMBOK® Guide Fifth Edition) ■■ Managing Scope on a Project ■■ Weighing the Costs of Project Change Project Quality Management (PMBOK® Guide— ■■ Managing Vendor Relationships Fifth Edition-aligned) ■■ Anticipating and Solving Problems as a Project Champion ■■ Plan Quality Management (PMBOK® Guide Fifth ■■ Addressing Stakeholder Conflicts Edition) ■■ Portfolios, Programs, and Projects: What’s the ■■ Quality Assurance and Quality Control (PMBOK® Guide Difference? Fifth Edition) ■■ Controlling Project Cost ■■ Project Human Resource Management (PMBOK® ■■ Mitigating Risks when Improving Processes Guide—Fifth Edition-aligned) ■■ Ethics and Risks: Why they Matter in Project Success ■■ Planning Project Human Resources (PMBOK® Guide ■■ Project Management Essentials Fifth Edition) ■■ Managing Project Human Resources (PMBOK® Guide Project Management Essentials (PMBOK® Fifth Edition) Guide—Fifth Edition-aligned) Project Communications Management (PMBOK® ■■ Managing Projects within Organizations (PMBOK® Guide—Fifth Edition-aligned) Guide Fifth Edition) ■■ Project Management Overview (PMBOK® Guide Fifth ■■ Plan and Manage Project Communications (PMBOK® Edition) Guide Fifth Edition) ■■ Project Management Process Groups (PMBOK® Guide ■■ Control Project Communications (PMBOK® Guide Fifth Fifth Edition) Edition)

Project Integration Management (PMBOK® Project Risk Management (PMBOK® Guide—Fifth Guide—Fifth Edition-aligned) Edition-aligned)

■■ Integrated Initiation and Planning (PMBOK® Guide ■■ Risk Management Planning (PMBOK® Guide Fifth Fifth Edition) Edition) ■■ Direct, Monitor, and Control Project Work (PMBOK® ■■ Identifying Project Risks (PMBOK® Guide Fifth Edition) Guide Fifth Edition) ■■ Performing Risk Analysis (PMBOK® Guide Fifth Edition) ■■ Controlling Changes and Closing a Project (PMBOK® ■■ Risk Response and Control (PMBOK® Guide Fifth Guide Fifth Edition) Edition)

Project Scope Management (PMBOK® Guide— Project Procurement Management (PMBOK® Fifth Edition-aligned) Guide—Fifth Edition-aligned)

■■ Project Requirements and Defining Scope (PMBOK® ■■ Planning Project Procurement Management (PMBOK® Guide Fifth Edition) Guide Fifth Edition) SkillChoice IT Catalog 35

■■ Managing Procurements (PMBOK® Guide Fifth Edition) ■■ Managing Stakeholder Engagement on an Agile Project Project Stakeholder Management (PMBOK® ■■ Ensuring Delivery of Value and Quality in Agile Projects Guide—Fifth Edition-aligned) ■■ Core PMI® Values and Ethical Standards ■■ Project Stakeholder Management (PMBOK® Guide ® Fifth Edition) PRINCE2 : 2009 Foundation ■■ Managing and Controlling Stakeholder Engagement ■■ Overview of Project Management (PRINCE2®: (PMBOK® Guide Fifth Edition) 2009-aligned) ■■ Program Management (PMI® Second Edition-aligned) ■■ Project Organization, Planning and Risk (PRINCE2®: ■■ Introduction to Program Management 2009-aligned) ■■ Program Life Cycle and Benefits Management ■■ Project Quality, Change and Progress (PRINCE2®: 2009-aligned) Code of Ethics and Professional Conduct (PMI® ■■ Starting Up, Initiating and Directing a Project Standard-aligned) (PRINCE2®: 2009-aligned) ■■ The Role of Ethics in Project Management ■■ Controlling, Managing and Closing a Project ® ■■ Core PMI® Values and Ethical Standards (PRINCE2 : 2009-aligned) ■■ IT Project Management Essentials ■■ Tailoring PRINCE2 to a Project Environment ® ■■ IT Project Management Essentials: Introduction to IT (PRINCE2 : 2009-aligned) Project Management ■■ IT Project Management Essentials: Initiating and Planning IT Projects Mentoring Assets ■■ IT Project Management Essentials: Executing IT ■■ Projects Mentoring PRINCE2: Foundation ■■ ■■ IT Project Management Essentials: Monitoring and Mentoring Project Management Professional (PMP) Controlling IT Projects PMBOK Guide 5th Edition Aligned ■■ ■■ IT Project Management Essentials: Managing Risks in Mentoring Certified Associate in Project Management an IT Project (CAPM) PMBOK Guide 5th Ed. ■■ IT Project Management Essentials: Testing Deliverables and Closing IT Projects ■■ Managing Software Project Outsourcing Test Preps ■■ Managing Software Project Outsourcing: Preparing to ■■ TestPrep PRINCE2: Foundation Manage an Outsourced Project ■■ TestPrep Project Management Professional (PMP) ■■ Managing Software Project Outsourcing: Developing a PMBOK Guide 5th Edition Aligned Vendor Contract ■■ TestPrep Certified Associate in Project Management ■■ Managing Software Project Outsourcing: Working with (CAPM) PMBOK Guide 5th Ed. the Outsourced Team ■■ Managing Software Project Outsourcing: Dealing with Risks Team Building Curriculum Agile Practitioner—(PMI-ACP & ScrumMaster Optimizing Your Performance on a Team aligned) ■■ Being an Effective Team Member ■■ Agile Project Management Essentials ■■ Establishing Team Goals and Responsibilities ■■ Adopting an Agile Approach to Project Management ■■ Elements of a Cohesive Team ■■ An Overview of Agile Methodologies ■■ Effective Team Communication ■■ Overview of the Scrum Development Process ■■ Using Feedback to Improve Team Performance ■■ Agile Planning: Project Initiating and Requirements ■■ Power and Politics in Matrixed Teams Gathering ■■ Agile Planning: Doing Estimates and Completing the Release Plan ■■ Planning and Monitoring Iterations on an Agile Project ■■ Leading an Agile Team 36 SkillChoice IT Catalog

Leading Teams Business Analysis

■■ Leading Teams: Launching a Successful Team Certified Business Analysis Professional ■■ Leading Teams: Establishing Goals, Roles, and (CBAP™)—BABOK® Guide V2.0 aligned Guidelines ■■ Leading Teams: Developing the Team and its Culture ■■ Introduction to Business Analysis and Essential ■■ Leading Teams: Building Trust and Commitment Competencies ■■ Leading Teams: Fostering Effective Communication ■■ Introduction to Business Analysis Planning and Collaboration ■■ Planning Business Analysis Communication and ■■ Leading Teams: Motivating and Optimizing Monitoring Performance ■■ Business Analysis Requirements Elicitation ■■ Leading Teams: Dealing with Conflict ■■ Business Analysis Requirements Management and ■■ Leading Teams: Managing Virtual Teams Communication ■■ Building Trust Incrementally ■■ Business Analysis: Enterprise Analysis ■■ Inspiring your Team ■■ Business Analysis: Introduction to Requirements ■■ Support Your Leader Analysis ■■ Developing Self-Sufficient Teams ■■ Business Analysis: Verify and Validate Requirements ■■ Choosing the Right Team Culture ■■ Business Analysis: Solution Assessment and Validation ■■ Managing Communications in a Virtual Team ■■ Final Exam: Certified Business Analysis Professional ■■ Building and Leading Teams (CBAP)—BABOK V2.0 aligned ■■ Meeting Team Performance Challenges