st nd The present and 1 & 2 future of the DECEMBER worldwide PROGRAMME 2020 Bios available at www.internationalcruisesummit.com 2020 cruise PROGRAMME SUBJECT TO CHANGES 2020 industry Times are CET Central European Time

1ST DECEMBER 2020 12.00 - 13.00 WELCOME BRUNCH (for those in person)

Sponsored by Port of Barcelona

13.00 - 13.20 PRESENTATION: & INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2020

13.20 - 13.40 PRESENTATION: MAINTAINING YOUR RESILIENCE IN A CHALLENGING WORLD • Liggy Webb, Founding Director THE LEARNING ARCHITECT AND BEST SELLING AUTHOR

13.40 - 14.00 PRESENTATION: REBUILDING A CRUISE LINE AFTER THE BEIRUT PORT TRAGEDY • Hana Abou Merhi, Chief operations officer ABOU MERHI CRUISES - BEIRUT

14.00 - 15.00 SESSION 1: GETTING STARTED AGAIN - WHAT PORTS AND DESTINATIONS CAN LEARN FROM THOSE WITH EXPERIENCE

Sponsored by Port of Vigo

Moderator: Mark Robinson, Head of Business Development EMEA and Asia Pacific GLOBAL PORTS HOLDING • Marcus Puttich, Head of Port & Ground Operations TUI CRUISES • Simone Maraschi, Managing Director CRUISE GATE HAMBURG • Ioannis Bras, CEO FIVE SENSES CONSULTING • Cristina De Gregori, Marketing & Communication PORTS OF GENOA • Gianluca Suprani, SVP Port Development and Shoreside Activities MSC CRUISES • Stephen Xuereb, COO GLOBAL PORTS HOLDING and CEO VALLETTA CRUISE PORT

15.00 - 15.20 PRESENTATION: THE EVOLUTION OF FRED OLSEN CRUISE LINES • Peter Deer, Managing Director FRED OLSEN CRUISE LINES

15.20 - 15.40 PRESENTATION: IN THE HANDS OF SCIENCE - THE SEARCH FOR A VACCINE • Professor Gordon Dougan, CAMBRIDGE UNIVERSITY - INSTITUTE OF THERAPEUTICAL IMMUNOLOGY & INFECTIOUS DISEASE

15.40 - 15.55 PRESENTATION: BUSINESS STRATEGIES FOR COVID 19 TRANSMISSION CONTENTION • Emilio Conde Herce, Key Accounts Director QUIRON PREVENCIÓN

15.55 - 16.20 PRESENTATION: VIRGIN VOYAGES IN 2021 AND BEYOND + ICS TALKS • Tom McAlpin, President and CEO VIRGIN VOYAGES

16.20 - 16.30 MASTER INTERNATIONAL CRUISE SUMMIT (ICS) QUIZ • David Selby, Managing Director TRAVELYIELDS LTD.

Sponsored by Le Havre

16.30 - 17.00 Coffee Break Sponsored by Intercruises 10 YEARS 2003-2013

17.00 - 17.20 LIVE INTERVIEW • Michael Bayley, President and CEO ROYAL CARIBBEAN INTERNATIONAL

17.20 - 18.30 SESSION 2: REBUILDING THE INDUSTRY - GETTING BACK TO NORMAL - WHAT WE ARE DOING AND WHAT ELSE IS NEEDED

Sponsored by MedCruise

Moderator: Olga Piqueras, Managing Director INTERCRUISES SHORESIDE & PORT SERVICES • Tom McAlpin, President and CEO VIRGIN VOYAGES • Michael Bayley, President and CEO ROYAL CARIBBEAN INTERNATIONAL • Chris Theophilides, CEO CELESTYAL CRUISES • Michael Thamm, CEO COSTA GROUP • Gianni Onorato, CEO MSC CRUISES

18.30 - 18.50 PRESENTATION: • Gianni Onorato, CEO MSC CRUISES

18.50 - 19.00 Closing of the 1st day

Conference Hall: AUDITORIO • Coffee Break: AUDITORIO - BLUE AREA • Brunch: AUDITORIO - BLUE AREA 2ND DECEMBER 2020 12.00 - 13.00 10TH ANNIVERSARY BRUNCH (for those in person)

Sponsored by Madrid City Council

13.00 - 13.10 WELCOME INTRO • David Selby, Managing Director TRAVELYIELDS LTD. (Conference Director) • Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP

13.10 - 13.30 PRESENTATION: HAVILA - A NEW CRUISE LINE WITH LNG / BATTERY OPERATED SHIPS • Tor Johan Pedersen, SVP Sales and Marketing HAVILA VOYAGES

13.30 - 13.45 PRESENTATION: - A NEW INCARNATION • Andrea Zito, CEO SWAN HELLENIC

13.45 - 14.45 SESSION 3: THE SMALL SHIP SECTOR - GETTING BACK TO BUSINESS, EXPLORING THE ISSUES AND EXAMINING FUTURE PROSPECTS

Sponsored by Santander Cruise Deluxe

Moderator: David Selby, Managing Director TRAVELYIELDS LTD. • Andrea Zito, CEO SWAN HELLENIC • Spyros Almpertis, Senior Director Ports Operator • Mike Deegan, Head of Fleet Operations NOBLE CALEDONIA • Filippos Venetopoulos, CEO VARIETY CRUISES • Emilio R. Freeman, VP Destinations and Revenue management SEADREAM YACHT CLUB • Sølve Oldeide, Assistant Harbormaster PORT OF OLDENLOEN

14.45 - 15.00 PRESENTATION: THE CHALLENGES IN LAYING UP A SHIP DURING A PANDEMIC • James Langley, Director of Marine and Technical Operations SAGA CRUISES

15.00 - 15.15 PRESENTATION: KEEPING SHIPS SUPPLIED DURING AND AFTER A PANDEMIC • Hans Chen Braas & Kasper Sommer, Directors of Port Agency and Logistics BLUE WATER SHIPPING

15.15 - 15.30 PRESENTATION: DIGITALIZING SHOREX - HOW TECHNOLOGY WILL TRANSFORM THE TRADITIONAL TOUR OPERATOR MODEL • Virginia Quintairos, Global Business Development Director INTERCRUISES SHORESIDE & PORT SERVICES

15.30 - 16.15 SESSION 4: WHAT WILL BE THE “NEW NORMAL” IN THE SHORE EXCURSION BUSINESS AND DESTINATIONS?

Sponsored by Verlio

Moderator: Francesca Antonelli, Marketing Manager VALENCIA PORT • Jacqui Nobile, Senior Destination Services Operations Manager • Federico Costa, CEO TRUMPY TOURS • Tine Oelmann, Director Destination Management & operations TUI CRUISES • Niamh McCarthy, Managing Director EXCURSIONS IRELAND • Alexander Zeitz, Sr. Manager of Employee & Customer Experience VIRGIN VOYAGES

16.15 - 16.30 PRESENTATION: THE ROLE OF IT IN KEEPING CRUISING SAFE • Ian Richardson, CEO and CO-Founder THE ICEWAY

16.30 - 17.00 Coffee Break

17.00 - 17.15 PRESENTATION: WHY CRUISE COMPANIES INVEST IN DESTINATIONS? • Ana Karina Santini, Director Project Dev and Assets Management EMEA

17.15 - 17.30 PRESENTATION: PASSENGER SENTIMENT TOWARDS FUTURE CRUISING • Adam Coulter, Managing Editor CRUISE CRITIC UK

17.30 - 18.30 SESSION 5: GETTING GUESTS BACK TO CRUISING - EXAMINING SALES AND MARKETING STRATEGIES

Sponsored by Tarragona Cruise Port

Moderator: TBA • Kevin Bubolz, Managing Director Europe NORWEGIAN CRUISE LINE • Massimo Brancaleoni, Senior Vice President World Wide Sales COSTA CRUISES • Bob Dixon, Director EMEA, Latin America and Asia Sales • Andreas Nüssel, Managing Director Europe SILVERSEA CRUISES • James Cole, Managing Director PANACHE CRUISES • Kristin Karst, Co-Owner and Executive Vice President AMA WATERWAYS

18.30 - 18.45 PRESENTATION: FLEET & ORDER BOOK - THE STATISTICS • David Selby, Managing Director TRAVELYIELDS LTD.

18.45 - 18.50 MASTER ICS QUIZ ANNOUNCEMENT OF THE WINNER • David Selby, Managing Director TRAVELYIELDS LTD. • Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP

Sponsored by Le Havre

18.50 - 19.00 CLOSING OF THE ICS 2020 WITH A SMILING VIEW FROM THE WORLD