North Transportation Service

(Harrison) Black River Area Eureka Springs Transit Development Corporation (Pocahontas) (Eureka Springs)

Ozark Regional Transit (Springdale)

Mid-Delta Transit

(Helena-West Helena)

South Central Arkansas Transit (Malvern) Southeast Arkansas Transit (Pine Bluff)

DIRECTORY October 2008

Prepared by: Public Transportation Programs Planning and Research Division Arkansas State Highway and Transportation Department TABLE OF CONTENTS

Public Transportation Programs Staff ...... 1

Information ...... 2

Section 5307 – Urbanized Public Transportation Systems ...... 3 Central Arkansas Transit Authority ...... 4 Fort Smith Transit...... 5 Hot Springs Intracity Transit...... 6 Jonesboro Economical Transportation System ...... 7 Ozark Regional Transit ...... 8 Pine Bluff Transit ...... 9 Razorback Transit...... 10 Texarkana Urban Transit District...... 11

Section 5311 – Nonurbanized Public Transportation Systems...... 12 Black River Area Development Public Transit...... 13 Central Arkansas Development Council/South Central Arkansas Transit ....14 Eureka Springs Transit ...... 15 Mid-Delta Transit...... 16 North Arkansas Transportation Service ...... 17 Ozark Regional Transit ...... 18 Southeast Arkansas Transportation...... 19

Section 5311 – Intercity Transportation Service ...... 20 Greyhound Lines, Inc...... 21 Kerrville Bus Company...... 21 Jefferson Lines, Inc...... 21

Section 5310 – Elderly and Persons with Disabilities...... 22 Paratransit Systems...... 23

Section 5316 – Job Access and Reverse Commute and New Freedom...... 28

Section 5303 – Metropolitan Planning Organizations ...... 29

Arkansas Transit Association – Training Programs...... 33

Park and Ride Lots ...... 34

Glossary...... 35

Additional Information...... 37

Note: The cover page to the 2008 Public Transportation Directory highlights the 5311 Nonurbanized Public Transportation Systems in Arkansas. The cover page to the 2007 Public Transportation Directory highlighted the 5307 Urbanized Public Transportation Systems in Arkansas. The cover page to the 2009 Public Transportation Directory will highlight the 5310 Elderly & Person with Disabilities transportation providers.

i

NOTICE OF NONDISCIMINATION: The Arkansas State Highway and Transportation (Department) complies with the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI of the Civil Rights Act of 1964 and other federal equal opportunity laws and therefore does not discriminate on the basis of race, sex, color, age, national origin, religion or disability, in admission or access to and treatment in Department programs and activities, as well as the Department’s hiring or employment practices. Complaints of alleged discrimination and inquiries regarding the Department’s nondiscrimination policies may be directed to James B. Moore, Jr., Section Head - EEO/DBE (ADA/504/Title VI Coordinator), P.O. Box 2261, Little Rock, AR 72203, (501) 569-2298, (Voice/TTY 711), or the following email address: [email protected]. This notice is available from the ADA/504/Title VI Coordinator in large print, on audiotape and in Braille.

ii Public Transportation Programs Staff Arkansas State Highway and Transportation Department P.O. Box 2261, Little Rock, AR 72203 10324 Interstate 30, Little Rock, AR 72209 Phone: 569-2471 Fax 501-569-2476

James “Mickey” Newcomb Don McMillen Steve Alexander Administrator FTA Grants Administrator Administrative Officer (501) 569-2474 (501) 569-2475 (501) 569-2561 [email protected] [email protected] [email protected]

Patricia Slater Danny Chidester Charles Brewer 5311 Program Manager 5310 Program Manager Drug & Alcohol/Safety Oversight (501) 569-2472 (501) 569-2559 (501) 569-2478 [email protected] [email protected] [email protected]

Ricky Cranford Kim Wroten Patricia Fletcher-Kester Public Transportation Inspector Section Office Coordinator Public Transportation Technician (501) 569-2026 (501) 569-2477 (501) 569-2471 [email protected] [email protected] [email protected]

1 INFORMATION

Federal funds are available from the Federal Transit Administration (FTA) to assist metropolitan planning organizations, public transportation systems, private non-profit agencies, governments, and other transit services in the state. The Arkansas State Highway and Transportation Department (AHTD) has been designated as the recipient of the FTA Programs. Effective 2003, the following program reports directly to FTA:

Section 5307 – Urban Public Transportation Systems Funds for systems in urban areas.

The Public Transportation Programs, Planning and Research Division, provides day-to- day oversight, technical assistance, and fiscal management for the following programs:

Section 5303 – Metropolitan Planning Organizations Funds for transit planning in metropolitan planning areas.

Section 5310 – Elderly and Individuals with Disabilities (Paratransit Systems) Funds for nonprofit organizations which provide paratransit services for elderly and individuals with disabilities in both urban and nonurbanized areas.

Section 5311 – Nonurbanized Public Transportation Systems Funds for systems in nonurbanized areas.

Section 5316 – Job Access and Reverse Commute Funds for non-profit, State and governments which provide service to welfare recipients or low-income persons seeking employment opportunities.

Section 5317 – New Freedom Funds for non-profit organizations and governments which provide service for persons with disabilities.

This directory was developed to acquaint both users and non-users with information about metropolitan planning organizations, publicly and privately owned public transit and paratransit passenger carriers as well as commuter services and other for-hire services, and their geographic distribution throughout the state. Every effort was made to include all providers.

Comments or questions are welcome and should be submitted to James “Mickey” Newcomb, Administrator, or Danny Chidester, Transportation Specialist, Public Transportation Programs, Arkansas State Highway and Transportation Department, P.O. Box 2261, Little Rock, AR 72203.

2 URBANIZED PUBLIC TRANSPORTATION SYSTEMS SECTION 5307

Some state and local public bodies are eligible to receive funds and operate transportation systems under Section 5307 of the Federal Transit Act in municipalities of more than 50,000 in population. Federal funds are provided for capital outlay (buses, terminal construction or rental, office furnishings and equipment including computers, etc.), planning for transportation services and system operations.

Urbanized transportation systems in Arkansas funded under Section 5307 are located in the following areas:

Central Arkansas Transit Authority (CAT) Little Rock Fort Smith Transit (FST) Fort Smith Hot Springs Intracity Transit (HST) Hot Springs Jonesboro Economical Transportation System (JETS) Jonesboro Ozark Regional Transit (ORT) Springdale Pine Bluff Transit (PBT) Pine Bluff Razorback Transit (RT) Fayetteville Texarkana Urban Transit District (TUTD) Texarkana, AR-TX

3 URBANIZED AREA CENTRAL ARKANSAS TRANSIT Section 5307 FACT SHEET AUTHORITY

Characteristics of System SYSTEM PROFILE River Rail, a 3.4 mile streetcar sys- Vehicles Transit has been important in Pulaski Fixed Route 55 County’s growth since the 1880’s. tem opened its first phase in Novem- Demand Response 21 ber 2004. The second phase opened Street Cars 5 Buses were in local use by 1918, in February 2007 and extended ser- Days/Hours Everyday bringing riders to streetcar lines. By vices to the Clinton Presidential Cen- Call for Schedule 1946, all streetcars had been re- ter and Heifer, International. Base Fare placed by buses. In 1972, Metroplan Visit CAT’s River Cities Travel Center, Fixed Route $1.25 received Federal funding to purchase Demand Response $2.50 the major transfer hub. River Rail $1.00 the assets of the private corporation. Personnel (Operating) To better support the transit system, Fixed Route 89 the Central Arkansas Transit Author- X X Demand Response 21 River Rail 8 ity, CAT as it is known today, was cre- System Population 166,974 ated in 1986 by an Interlocal Agree-

Operating Class Fixed & ment chartering CAT as a public cor- Demand poration. Today, CAT has 20 fixed Funding Class Urban routes and 3 express routes serving Jacksonville, Gravel Ridge, Sherwood, Points of Interest Maumelle, Oak Grove and Highway • Ms Betty Wineland 10 to Roland. Its paratransit division, Executive Director Links, provides mobility to persons [email protected] OR who are prevented by disability from [email protected] Cammack Village, Little Rock, North Little Rock, using regular fixed-route buses. Maumelle, Sherwood and portions of Pulaski County • 901 Maple Street North Little Rock, AR 72114

• Phone: 501-375-6717 Total Operating Cost: $13,500,000 Annual Vehicle Hours: 212,489 Fax: 501-375-6812 Scheduling : 501-375-1163 Ridership: 2,455,999 System Square Miles: 108 Annual System Miles: 3,036,432 • Website: www.cat.org Passenger Per Mile: .81 • Provides service to the general public, commuters and disabled Cost Per Mile: $4.45 * All data includes fixed-route, paratransit clients. and rail services. Cost Per Passenger: $5.50

4 URBANIZED AREA FORT SMITH TRANSIT Section 5307 FACT SHEET

Characteristics of System SYSTEM PROFILE placement of shelters at various loca- Vehicles 17 Fort Smith Transit began operations in June of 1996 providing safe and tion along the four fixed routes. Days/Hours Mon-Fri 5:30 am—7pm dependable transportation to the Sat 8am—7pm people of Fort Smith. The system is Night (Mon-Fri) 7pm—10:30pm owned and operated by the City of

Base Fare — Fort Smith. Fixed Route $1.00 Demand Response $2.00 There are four fixed routes, three de- Personnel 36 mand response/paratransit buses and a free downtown shuttle service, System Population 80,268 all within the city limits of Fort Operating Class Fixed & Demand Smith. Night time demand response Funding Class Urban service was added in 2004 to extend transit operating hours to 10:30 p.m., primarily to meet the needs of indi- Points of Interest viduals accessing jobs. • Mr. Ken Savage The immediate goals of Fort Smith Transit Director Transit are the acquisition and con- [email protected] Fort Smith in Sebastian County OR [email protected] struction of a new intermodal/ terminal as well as to complete the • 6821 Jenny Lind P.O. Box 1908 Fort Smith, AR 72902 Total Operating Cost: $2,268,225 Annual Vehicle Hours: 35,226 • Phone: 479-783-6464 Ridership: 247,884 System Square Miles: 72 Fax: 479-494–7347 Annual System Miles: 475,993

• Website : Passenger Per Mile: .52 www.fortsmithar.gov Cost Per Mile: $4.77 • Provides service to the general public. Cost Per Passenger: $9.15

5 URBANIZED AREA HOT SPRINGS INTRACITY Section 5307 FACT SHEET TRANSIT

Characteristics of System SYSTEM PROFILE On January 26, 2005, Hot Springs Vehicles 13 Days/Hours 6:10 am- Intracity Transit (IT) completed 25 6:00pm years of operation as Hot Springs’ Mon-Fri public transit system. Since its incep- & ADA 10:10 am- tion in 1981, IT has made over 5 mil- 6:00 pm Sat lion passenger trips and currently averages over 780 passenger trips Base Fare Fixed Route $1.25 per day. The system consists of two ADA $2.50 operating divisions: fixed route ser- Personnel 24 vice and service for qualified dis- X X abled person (ADA paratransit ser- System Population 35,750 vice). The system is city owned and Operating Class Fixed & operated with management consult- Demand ing provided by First Transit, Inc. Funding Class Urban Hot Springs in Garland County

Points of Interest • Mr. Lance Hudnell Deputy City Manager [email protected] • Mr. Robert Reddish Resident Advisor [email protected] • 100 Broadway Terrace Hot Springs, AR 71901 • Phone: 501-321-2020 Fax : 501-321-6626 Total Operating Cost: $1,360,036 Annual Vehicle Hours: 18,180 Scheduling 321-6625 Ridership: 202,963 System Square Miles: 24 • Provides service to the general public. Annual System Miles: 242,334 Passenger Per Mile: .84

Cost Per Mile: $5.61

Cost Per Passenger: $6.70

6 URBANIZED AREA JONESBORO ECONOMICAL Section 5307 TRANSIT SYSTEM FACT SHEET (JETS)

Characteristics of System SYSTEM PROFILE

Vehicles 10 The Jonesboro Economical Transpor- JETS staff works diligently toward Hours of Operation Vary Mon-Fri 5:30 am— tation System (JETS), a department providing quality services, on time, 7:00 pm Saturday 9:00 am— of the City of Jonesboro, began op- with quality results. Serving the citi- 5:00 pm erations on May 3, 2006. The system zens of Jonesboro, one stop at a Base Fare began with three fixed routes supple- time.

One-way Fares mented by para-transit service. In Adult $1.00 January of 2007, JETS added an ad- Student/Youth $.75 Elderly/Disabled $.50 ditional route to better serve the citi- Children five and zens of the City of Jonesboro. X X under with a Free

paying adult. Since operations started, JETS has moved over 105,000 passengers. The JETS staff continues to evaluate Personnel 24 the services that it provides to look for area areas where improvements System Population 55,515 may be made to the system. Operating Class Fixed & Demand

Funding Class Urban

Points of Interest • Mr. Steve Ewart Jonesboro in Craighead County Transp. Coordinator Total Operating Cost: $1,201,262 Annual Vehicle Hours: 23,408 [email protected] Ridership: 70,755 System Square Miles: 20 • 110 S. Gee Street #110 Jonesboro, AR 72401 Annual System Miles: 360,052 • Phone: 870-935-5387 Passenger Per Mile: .20 Fax: 870-933-5649 Cost Per Mile: $3.34

• Website: Cost Per Passenger: $16.98 www.ridejets.com • Provides service to the general public.

7 URBANIZED AREA

OZARK REGIONAL TRANSIT Sections 5307

FACT SHEET

Characteristics of System SYSTEM PROFILE Ozark Regional Transit has been pro- Vehicles 26 viding transportation in Northwest Days/Hours Arkansas since 1975. Our Board of Fixed—Mon-Fri 7am-7pm Directors consists of regional leader- Demand—Mon-Fri 7am—5pm ship and we continue our mission to provide demand-response transpor- Base Fare—One Way tation to those who do not or cannot Fixed $1.25 Demand $2.50 drive. Rural $2.00-$7.00 Personnel 37 In July 2002, ORT began our first fixed route service in Fayetteville un- System Population 210,908 der the Job Access and Reverse Com- mute (JARC) with funding from the Operating Class Fixed Federal Transit Administration (FTA). Demand In the fall of 2005, we converted or Funding Class Urban added a total of 6 new fixed routes in Bentonville, Rogers, Springdale, and Fayetteville. Benton and Counties Points of Interest Today we have 8 buses on 7 fixed • Mr. Philip Pumphrey routes and will set new ridership re- Transit Director cords. Visit our website at [email protected] www.ozark.org. • 2423 East Robinson Ave Springdale, AR 72764 Total Operating Cost: $1,984,099 Annual Vehicle Hours: 39,045 • Phone: 479-756–5901 Scheduling: ext. 2 Ridership: 186,181 System Square Miles: 1,796 Fax:: 479-756- 2901 Annual System Miles: 544,279 • Website : Passenger Per Mile: .34 www.ozark.org Cost Per Mile: $3.65 • Provides service to the general public. Cost Per Passenger: $10.66

Hop On The

8 URBANIZED AREA PINE BLUFF CITY TRANSIT Section 5307 FACT SHEET

SYSTEM PROFILE The city of Pine Bluff has had a tran- services and recreation facilities. Characteristics of sit system since 1870, when it was The service area has been designed System to provide service to all areas of the operated by the private sector. It is City. Vehicles 10 the oldest transit system in the state. Days/Hours In 1974, Pine Bluff Transit became a Mon-Fri 6 am—6 pm city owned and operated transit sys- tem. The system consists of eight Base Fare Full $1.00 fixed routes and an American with Elderly/Disabled $.50 Disabilities Act of 1990 (ADA) para- Paratransit $2.00 Transfers $.05 & $.10 transit service. X X

Personnel 22 The main short range and long range System Population 54,000 goals of the transit service is to pro- Operating Class Fixed & vide services to those citizens de- Demand pendent on the transit system for Funding Class Urban transportation. The objective is to provide transportation to places of employment, shopping, medical ser- Pine Bluff in Jefferson County Points of Interest vices, social services, educational • Mr. Larry Reynolds Transit Manager Total Operating Cost: $987,451 Annual Vehicle Hours: 14,218 [email protected] Ridership: 85,297 System Square Miles: 54 • 2300 East Harding Pine Bluff, AR 71601 Annual System Miles: 201,898 • Phone: 870-543-5130 Passenger Per Mile: .42 Fax: 870-543-6975 Cost Per Mile: $4.89

• Provides service to the Cost Per Passenger: $11.58 general public.

9 URBANIZED AREA RAZORBACK TRANSIT Section 5307 FACT SHEET

SYSTEM PROFILE Characteristics of Razorback Transit provides fare-free authorizing parking in designated System transportation to on-campus loca- University parking lots. Permits may be obtained by mail or in person. tions and major off-campus living and Vehicles 25 shopping areas. Buses are operated Days/Hours Mon-Sat 7 am— from 7:00 a.m. to 6:00 p.m., Mon- 10:30 pm day through Friday on ten fixed

Base Fare None routes during the Fall and Spring semesters (mid-August to mid-May). Personnel 38 Saturday bus service is also pro- System Popula- 58,047 vided during this same time from Operating Class Fixed & 7:00 a.m. to 10:30 p.m. on the Demand same reduced service schedule. Funding Class Urban During the summer and Christmas break, four routes are operated from 7:00 a.m. to 5:30 p.m. Points of Interest • Mr. Mike Seither, The Razorback Transit buses have Associate Director wheelchair lifts and are air- [email protected] OR conditioned. Complimentary Para- [email protected] transit service is provided during the Fayetteville in Washington County • 240 Eastern, BUSB same hours as fixed route service. Fayetteville, AR 72701 Parking Services issues permits • Phone: 479-575-6292 Fax: 479-575-7128 Total Operating Cost: $2,230,981 Annual Vehicle Hours: 35,117 Scheduling: 575-3849 Ridership: 1,185,339 System Square Miles: 18 Paratransit: 575-6993 Annual System Miles: 328,180 • Website: http:// parking.uark.edu/ Passenger Per Mile: 3.61 • Provides service to on- Cost Per Mile: $6.80 campus locations and Cost Per Passenger: $1.88 major off-campus areas.

10 URBANIZED AREA TEXARKANA URBAN TRANSIT Section 5307

FACT SHEET DISTRICT

SYSTEM PROFILE Characteristics of Chances are a bus goes near where customer service staff is here Mon- System you are and where you need to go! day through Friday, from 8:00 a.m. to 5:00 p.m., to help you plan your ride. Texarkana Urban Transit District Vehicles 4 Call 903-794-8883. Days/Hours (TUTD) is committed to providing Mon-Sat 6 am—6 pm safe, dependable, courteous and af- Base Fare fordable public transportation ser- Fixed $1.25 vices to all residents within the Texar- Demand $2.50 kana service area. Personnel 22

System Population 64,214 X X TUTD operates fixed-route bus ser- Operating Class Fixed & Demand vice and ADA complementary para- Funding Class Urban transit service in Texarkana, Arkan- sas; Texarkana, Texas; Nash, Texas; and Wake Village, Texas. Buses run once each hour. TUTD paratransit Points of Interest service provides curb-to-curb trans- • Ms. Vera Matthews General Manager portation for persons with disabilities [email protected] who are unable to use the regular Bowie County-TX / Miller County-AR fixed-route bus system. Our friendly • 818 Elm Street Texarkana , TX 75501 Total Operating Cost: $488,827 Annual Vehicle Hours: 8,610 • Phone: 903-794-8883 Fax: 903-794-0437 Ridership: 103,490 System Square Miles: 75 Annual System Miles: 131,628 • Website : www.tutd.org Passenger Per Mile: .79 • Provides service to the general public. Cost Per Mile: $3.73 Cost Per Passenger: $4.72 Data for Arkansas operations only.

CATCH THE

11 NONURBANIZED PUBLIC TRANSPORTATION SYSTEMS SECTION 5311

The Federal Transit Act provides formula grants for areas other than urbanized. Seven public transit systems are in operation under Section 5311 Program. There are also three private operators providing intercity service (see page 20).

The program was designed to provide public transportation for rural areas and communities under 50,000 in population. No restrictions are placed on those who may want to use the services offered.

To encourage public transportation in nonurban areas, Section 5311 offers federal financial assistance to share 80 percent of the cost with local operators for capital outlay (vehicles, equipment, etc.). Administrative and Operating costs are reimbursed at 80 percent and 50 percent, respectively.

Eligible operators of Section 5311 transportation systems can be local public bodies and agencies, non-profit organizations, Indian tribes and groups, and operators of public transportation services. Private for-profit intercity agencies are also eligible.

Black River Area Development (BRAD) Pocahontas

Central Arkansas Development Council/SCAT Benton Eureka Springs Transit (EST) Eureka Springs Mid-Delta Transit (MDT) Helena-West Helena

North Arkansas Transportation Service (NATS) Harrison Ozark Regional Transit (ORT) Springdale Southeast Arkansas Transit (SEAT) Pine Bluff

Note: Some transit systems are represented in more than one county.

12 FACT SHEET Nonurbanized Area Section 5311 BLACK RIVER AREA DEVELOPMENT ( BRAD)

“GO WITH THE BEST RIDE THE BUS”

Points of Interest: SYSTEM PROFILE • Mr. Jim Jansen In 1975, BRAD started a Executive Director Public Transportation Pro- [email protected] gram to provide bus ser- • Ms. Kim Junkersfeld vice to the public in Clay, Transportation Director Lawrence and Randolph [email protected] Counties. This program • 1403 Hospital Drive Pocahon- received National Model tas, AR 72455 Project recognition. BRAD Public Transit currently op- • Phone: 870-892-4547 erates five days a week in Long Distance Toll Free: Pocahontas, Walnut Ridge 1-888-723-4640 Fax: 870-892-0707 and Hoxie. Transit serves all ages ranging from chil- • Provides service to the general dren to senior citizens. public. There are no income guide- lines and all of the buses are equipped with wheel- Clay, Lawrence and Randolph Counties CHARACTERISTICS chair lifts. OF SYSTEM month with area nursing homes to enable the residents to leave the fa- Vehicles 12 Participants are picked up at their door cility for a few hours. and taken wherever they would like to Hours 8:30am-3:00pm go within the city limits. Public Transit also makes seven scheduled trips into the three county area monthly picking Mon-Fri Days up participants in outlying areas and providing them transportation to the Base Fare: $2.00/City $5.00/County larger towns for shopping, doctor ap- pointments, etc. The program also Round trip Vary schedules day trips several times a Operating Class Dial-A-Ride S YSTEM DATA, TYPE, STATISTICS, PERSONNEL Funding Class Rural Total Operating Cost $324,084 Annual Vehicle Hours 3,588 Ridership 19,607 System Square Miles 1,890 Annual System Miles 49,520 System Population 53,287 Passenger Per Mile .40 Personnel 8 Cost Per Mile $6.54 Cost Per Passenger $16.53

13 Nonurbanized Area Section 5311 FACT SHEET CENTRAL AR DEVELOPMENT COUNCIL/SOUTH CENTRAL AR TRANSIT

Points of Interest: SYSTEM PROFILE • Mr. Larry Cogburn Director [email protected] South Central Arkansas Tran- sit (SCAT) was one of the • Phone: 501-315-1121 early programs at Central Ar- Fax: 501-778-9120 Development Council (CADC). Started in 1975, the • Ms. Cindy Dedman rural public transportation Director [email protected] system was one of the first Phone: 501-332-5426 funded nationally as a Sec- tion 147 demonstration pro- • 722 Gaunt Street gram. In 1989, SCAT was one Benton, AR 72018 of the first in the state to par- Correspondence to: ticipate in the Greyhound Ru- P.O. Box 580 ral Connection Program. Benton, AR 72018 SCAT’s service center in Mal- • Website: vern serves as the bus depot www.cadc.om and CADC receives reim- bursement for facilitating the • Provides service to the gen- movement of its passengers in eral public. Calhoun, Clark, Columbia, Dallas, Hot Spring, Dallas, Hot Spring, Ouachita & Montgomery, Ouachita, Pike, Saline and Union Union Counties. SCAT fills a Counties very definite need in rural Ar- kansas providing transportation for anyone For routes, rates, or appointments call: CHARACTERISTICS in the service area. Other services offered OF SYSTEM are: job transportation, shuttle service, Arkadelphia — 870-246-8747 Senior Centers, Day Care, and medical Benton — 501-315-0800 Vehicles 146 routes. Camden — 870-836-3200

Hours/Days Lonoke — 501-676-0019 Demand 6am-5pm Mon-Sat Malvern — 501-332–6215 Mt. Ida — 870-867-4666 Fixed 7:30am- El Dorado — 870-864-0067 4:00pm Sun-Sat S YSTEM DATA, TYPE, STATISTICS, PERSONNEL Base Fare: One Way Total Operating Cost $5,047,937 Annual Vehicle Hours 91,381 Paratransit/ $2.00 Ridership 306,087 System Square Miles 8,185 Commuters In Town $10 w/in Annual System Miles 2,430,066 System Population 330,664 County Passenger Per Mile .13 Personnel 141 Operating Class Fixed & Cost Per Mile $2.08 Demand Cost Per Passenger $16.49 Funding Class Rural & Intercity

14 FACT SHEET Nonurbanized Area Section 5311

EUREKA SPRINGS TRANSIT “THE BEST WAY TO SEE EUREKA!” Points of Interest: SYSTEM PROFILE • Mr. Lamont Richie Transit Director lrichie@cityofeureka springs.org Tucked away in the hills of Northwest Arkansas, • 137 W. Van Buren Eureka Eureka Springs truly is Springs, AR 72632 America’s Victorian Vil- • Phone: 479-253-9572 lage. In 1970 the entire Fax: 479-253-8272 City was added to the National Register of His- • Website: toric Places. The District www.EurekaTrolley.org now has over 33 Signifi- • Provides narrated scenic cant and 250 Contribut- tour of Eureka Springs ing Structures located famous Historic District. within its boundaries, it is the heart and soul of Eureka Springs.

CHARACTERISTICS Much of the Historic Dis- OF SYSTEM trict as well as the rest of Eureka Springs in Carroll County 9 Eureka Springs can be vis- Vehicles ited in comfort and with convenience Each route is color coded, making using the City’s Transit System. Oper- getting around our winding, twisting Hours 9:00 am-5:00 pm and narrow streets almost foolproof. 9:00 am-6:00 pm ating year-round, we have our vin- tage-looking trolleys and mini-busses Eureka first used public transporta- Days Sun-Thurs that carry passengers over routes tion in the 1890’s and now in the Fri and Sat that crisscross the City in every direc- 2000’s we still are! tion. Base Fare: One Ride $2.00

Adult All Day $4.50 Child 7-11 All-Day $1.25 2-Day $8.00 S YSTEM DATA, TYPE, STATISTICS, PERSONNEL 30-Day Pass $30.00 Total Operating Cost $715,448 System Population 2,278 Operating Fixed & Demand Class Ridership 191,531 Personnel 25 Annual System Miles 163,091 Funding Class Rural Passenger Per Mile 1.17 Cost Per Mile $4.39 Cost Per Passenger $3.73 Annual Vehicle Hours 11,789 System Square Miles 7

15 FACT SHEET Nonurbanized Area 16 MID-DELTA TRANSIT “BRINING PEOPLE TOGETHER”

Points of Interest: SYSTEM PROFILE • Ms. Margaret Staub Executive Director Phone: 870-338-6406 [email protected] Mid-Delta Community Ser- vices, Inc., Transportation • Ms. Dejuan Locke Transit Director Grant offers a wide range of Phone: 870-338-9004 transportation services to [email protected] the general public with low cost commuter routes from • P.O. Box 745 610 South Biscoe Street Clarendon and Holly Grove Helena-West Helena, to industries in Stuttgart and AR 72342 transportation to medical facilities and specialists in • Fax: 870-338-3629 surrounding areas. Mid- • Provides service to the general Delta was incorporated in public. September 1966, as a pri- vate non-profit agency, un- der the Economic Opportu- nity Act of 1964. This pro- CHARACTERISTICS gram provides services, as- OF SYSTEM Lee, Monroe, Phillips and Prairie Counties sistance and other activities Vehicles 33 of sufficient scope and size to give and work. Other existing programs promise of progress toward elimina- include: Community Services Block Hours 8am-5pm tion of poverty and causes of poverty. Grant, Commodities, Senior Citizens’ Programs, Weatherization, Kitchen, Head Start and Home Energy Assis- Days Mon-Fri Good local public transportation is an tance Program & Emergency Food Sat - limited asset in the development of employ- hours ment opportunities, thus improving and Shelter Funds. Base Fare: human performances, motivation and productivity all improving condi- Round trip $2.80 Average tions under which people live, learn, S YSTEM DATA, TYPE, STATISTICS, PERSONNEL Operating Class Fixed & Demand Total Operating Cost $974,930 Annual Vehicle Hours 41,120 Funding Class Rural Ridership 86,204 System Square Miles 2,600 Annual System Miles 968,498 System Population 59,022 Passenger Per Mile .09 Personnel 167 Cost Per Mile $1.01 Cost Per Passenger $11.31

16 FACT SHEET Nonurbanized Area Section 5311 NORTH ARKANSAS TRANSPORTATION SERVICE (NATS)

Points of Interest: SYSTEM PROFILE • Ms. Jo Anna Cartwright Transit Director [email protected]

• P.O. Box 190 North Arkansas Transporta- 108 Sisco Avenue tion Service (NATS) started Harrison, AR 72601 operation in 1981. NATS provides commuter service • Phone: 870-741-6650 Scheduling: 870-741-8008 for workers who live in the Garage: 870-741-2825 more rural areas of NATS ser- Fax: 870-741-8607 vice area taking passengers to the urban areas to work. • Provides service to the general public. NATS also provides Demand Response service with 24 hour advance notice Monday through Friday taking passen- CHARACTERISTICS gers shopping, to medical OF SYSTEM appointments, etc. Vehicles 55 Another service provided by Vary Hours NATS is the deviated fixed Baxter, Boone, Carroll, Fulton, Izard, Madison, routes in Mountain Home and Days Mon-Sat Marion, Newton and Searcy Counties Harrison. This service oper- Base Fare: ates from 7:30 a.m. to 4:30 (Per Boarding) p.m. Monday through Friday. Demand Response $3.00 (starting price) 24 hr. notice To schedule a ride on the De- mand Response service for Bax-

Commuter (based on $18.75— ter County area call 879-741- distance one way) $23.75/wk 6989. The number to call in Har- rison for this service is 870-741-

Harrison Trolley & 8008. Mountain Home $1.00

Operating Class Demand S YSTEM DATA, TYPE, STATISTICS, PERSONNEL

Funding Class Rural Total Operating Cost $1,285,238 Annual Vehicle Hours 67,937 Ridership 142,040 System Square Miles 5,168 Annual System Miles 746,836 System Population 155,591 Passenger Per Mile .19 Personnel Operations 35 Cost Per Mile $1.72 Cost Per Passenger $9.05 17 Nonurbanized Areas Section 5311 FACT SHEET OZARK REGIONAL TRANSIT “ H OP ON THE BUS”

Points of Interest: SYSTEM PROFILE • Mr. Philip Pumphrey Executive Director

[email protected] Ozark Regional Transit • 2423 East Robinson (ORT) has been provid- Springdale 72764 ing transportation in Northwest Arkansas • Phone: 479-756-5901 since 1975. In 2001, Scheduling: ext. 2 Fax: 479-756-2901 Community Resource Group announced that • Website: they were getting out of www.ozark.org the public transportation business, and a new • Provides service to the general public. Board and Regional Au- thority was formed. This new Board consists of the Judges of Benton, Carroll, Madison and Washington Counties and the Mayors of Ben- CHARACTERISTICS Benton, Carroll, Madison and Washington Counties OF SYSTEM tonville, Fayetteville, Rogers and Springdale. organizations and many types of trips Vehicles 16 that directly affect their quality of life. Hours 7am-5pm Our services in the rural areas enable For complete information on our ser- Demand persons with disabilities, seniors and vice, please go to our website at those who cannot afford to operate a www.ozark.org. This system is man- Days Mon-Fri personal vehicle basic transportation aged by First Transit. Base Fare: $2.50 to medical appointments, grocery

shopping, health and human service

Operating Class Demand S YSTEM DATA, TYPE, STATISTICS, PERSONNEL Funding Class Rural Total Operating Cost $183,255 Annual Vehicle Hours 2,271 Ridership 2,308 System Square Miles 3,263 Annual System Miles 32,519 System Population 312,574 Passenger Per Mile .07 Personnel 21 Cost Per Mile $5.64 Cost Per Passenger $79.40

18 FACT SHEET Nonurbanized Area Section 5311

SOUTHEAST ARKANSAS TRANSPORTATION (SEAT) “ SAFETY IS #1”

POINTS OF INTEREST: SYSTEM PROFILE • Ms. Betty Bradshaw Southeast Arkansas Transportation President/CEO [email protected] (SEAT) offers intercity and demand- response rural public transportation • 709 E. 8th Avenue service for citizens of all ages. P.O. Box 8569 Pine Bluff, AR 71611 Riders may access goods and services • Phone: 870-543-6340 by riding SEAT locally or from South- Long Distance Toll Free: east Arkansas to any point in Arkansas 1-866-501-7328 and return. SEAT also offers round trip Fax: 870-536-0676 transportation to Mississippi and Lou- isiana and one intercity fixed route be- • Website: www.aaasea.org tween Pine Bluff and Little Rock. SEAT • SEAT offers transportation coordinates services with Pine Bluff service to the general public. Transit and Jefferson Bus Lines.

Call Customer Service at least 48 busi- ness hours in advance to request a CHARACTERISTICS ride. Riders are scheduled on a first Arkansas, Ashley, Bradley, Calhoun, Chicot, OF SYSTEM come first-serve basis when space is Cleveland, Dallas, Desha, Drew, Grant Vehicles 94 limited. Jefferson, Lincoln, Lonoke South of I-40 & Union

Hours 7:00 am to Counties. 5:00 pm

Days Mon-Fri

Base Fare: $6.00 in town Roundtrip $8.00 between rural county and town

Operating Intercity & Class Demand Response

Funding Rural & SYSTEM DATA, TYPE, STATISTICS, PERSONNEL Class Intercity Total Operating Cost $3,736,541 Annual Vehicle Hours 60,244 Ridership 161,868 System Square Miles 10,573 Annual System Miles 2,963,326 System Population 342,955 Passenger Per Mile .05 Personnel 102 Cost Per Mile $1.26 Cost Per Passenger $23.08

19 INTERCITY TRANSPORTATION SERVICE SECTION 5311

The Section 5311 Program allows funding to private for-profit agencies providing intercity transit service. In November, 2006, Jefferson Lines initiated service in Arkansas under the Section 5311 Program. Greyhound Lines and Kerrville Bus Company were awarded Section 5311 Program funds during 2008. In addition, two Arkansas rural public transit systems provide connector service to the intercity bus carriers.

Ridership in 2007 on intercity bus routes was approximately 175,000 passengers. Trips were primarily for visiting family or friends and averaged a distance of 175 miles. Capital, operating and marketing assistance totaled approximately $710,000 was used to support intercity bus service.

20 INTERSTATE PUBLIC CARRIERS SERVING ARKANSAS

Greyhound Lines, Inc. P.O. Box 660362 Dallas, TX 75266 (972) 789-7000 http://www.greyhound.com/home.asp

Fare & Schedule Information 1-800-231-2222 Local Terminals: Little Rock 501-372-3007 Benton 501-778-2011 Conway 501-327-3128 Jacksonville 501-985-9013

Kerrville Bus Company 208 Shreiner Street Kerrville, TX 78028 (830) 257-7454 http://www.iridekbc.com/default.asp Local Terminal: Little Rock 501-888-8900

Jefferson Lines, Inc. 2100 E. 26th Street , MN 55403 (612) 332-8745 or 800-767-5333 http://www.jeffersonlines.com/ Local Terminal: North Little Rock 501-228-5558

21 ELDERLY AND PERSONS WITH DISABILITIES SECTION 5310

Paratransit is an area of public transportation developed with a goal of mobility for special groups of people (elderly and/or disabled). This conventional transportation mode is characterized as being somewhere between the private automobile and multiple passenger fixed route public transportation.

Section 5310 offers capital assistance to enhance transportation opportunities for the Elderly and Persons with Disabilities. This program has been in operation in Arkansas since 1974. Many paratransit vehicles have been purchased and utilized across the state with 80 percent Federal funding.

There are approximately 250 agencies providing community transportation statewide.

22 ACTIVE SECTION 5310 PARATRANSIT SYSTEMS

City Agency Phone Alma Cedar Ridge, Inc. (479) 632-3813 Alma Crawford County Senior Center, Inc. (479) 632-3535 Alma Stepping Stone School for Exceptional Children, Inc. (479) 632-3813 Arkadelphia Group Living, Inc. (870) 246-5849 Ash Flat Network of Community Options, Inc. (870) 994-2294 Augusta White River Rural Health Center, Inc. (870) 347-2534 Batesville Arkansas Sheriffs Youth Ranches, Inc. (870) 793-6841 Batesville Congregate Housing, Inc. (870) 793-8821 Batesville Health Resources of Arkansas, Inc. (870) 793-8922 Batesville Independence County Senior Citizen Program (870) 793-8821 Batesville The Community School, Inc. (870) 793-6943 Batesville White River A.A.A., Inc. (870) 612-3029 Bella Vista Bella Vista Courtesy Van, Inc. (479) 855-7663 Benton Birch Tree Communities, Inc. (501) 303-3135 Benton Civitan Center (501) 776-0691 Blytheville Sr.) (870) 762-2012 Booneville Booneville - Logan County Senior Citizens Center (479) 675-4851 Booneville Logan Co. Day Service Ctr. for Limited Children, Inc. (479) 675-3770 Camden Medical Center Senior Services (870) 836-6831 Camden Ouachita County Medical Center (870) 836-1301 Camden Ouachita Group Living (870) 836-3435 Camden Ouachita Industries, Inc. (870) 836-3056 Cave City Cave City Nursing Home (870) 283-5313 Choctaw Van Buren County Special School (501) 745-4580 Clarksville Forrester-Davis Development Center, Inc. (479) 754-6210 Clinton Ozark Health Nursing Center (501) 745-7000 Clinton Van Buren County Aging Program (501) 745-2244 Conway Conway Housing Associates, Inc. (501) 328-2222 Conway Creative Living, Inc. (501) 327-5234 Conway Faulkner County Council on Aging, Inc. (501) 327-2895 Conway Faulkner County Council on Dev. Disabilities (501) 327-3037 Conway Faulkner County Day School, Inc. (501) 327-7469 Conway Independent Living Services, Inc. (501) 327-5234 Crossett AAA Elderly Housing (Heritage Manor of Crossett, Inc.) (870) 543-6391 Crossett Ashley County Sheltered Workshop, Inc. (870) 364-9243 De Queen Sevier County Developmental Center, Inc. (870) 584-3416 Dermott City of Dermott (Dermott Nursing Home) (870) 538-3241 Dermott Dermott Day Service Center, Inc. (870) 538-3043 DeWitt DeWitt Hospital and Nursing Home (870) 946-3571 DeWitt Pattillo Center School, Inc. (870) 946-1606 Dumas Jodie Partridge Center (870) 382-4374 El Dorado Community Living Arrangements, Inc. (870) 863-8194 El Dorado Creative Housing III, Inc. (870) 863-8194

23 ACTIVE SECTION 5310 PARATRANSIT SYSTEMS

City Agency Phone El Dorado Creative Housing IV, Inc. (870) 863-8194 El Dorado South Ark. Regional Health Center, Inc. (870) 862-7921 El Dorado South Arkansas Developmental Center (870) 863-8709 El Dorado South Arkansas Substance Abuse, Inc. (870) 881-9301 Fayetteville Life Styles, Inc. (479) 521-3581 Forrest City St. Francis Area Developmental Center (870) 633-5270 Fort Smith A.A.A. of Western Arkansas, Inc. (479) 783-4500 Fort Smith Abilities Unlimited of Fort Smith, Inc. (479) 782-5925 Fort Smith BOST, Inc. (479) 478-5622 Fort Smith Gateway House, Inc. (479) 783-8849 Fort Smith Gorman Towers (479) 452-7670 Fort Smith Harbor House, Inc. (479) 785-4083 Fort Smith Non-Ambulatory Transportation Service, Inc. (479) 452-9494 Fort Smith Sebastian Retired Citizen Association, Inc. (479) 996-6581 Fort Smith Western Ark. Counseling & Guidance Center, Inc. (479) 452-9490 Harrison A.A.A. of Northwest Arkansas, Inc. (870) 741-1144 Harrison Boone County Independent Living, Inc. (870) 741-6909 Harrison Boone County Special Services (870) 741-3709 Harrison NW Ark. Economic Development District, Inc. (870) 741-8007 Harrison Ozark Opportunities, Inc. (870) 741-9406 Heber Springs Cleburne County Aging Program, Inc. (501) 362-2413 Heber Springs Community School of Cleburne County, Inc. (501) 362-0943 Helena-West Helena Phillips County Developmental Center (870) 572-3417 Helena-West Helena The Delta House, Inc. (870) 572-4410 Hope Hope In Action (870) 777-8227 Hope Omega Home, Inc. (870) 777-6277 Hope Rainbow of Challenges (School of Hope) (870) 777-4501 Hope Rainbow of Challenges (Training Center) (870) 777-4671 Hope Southwest Ark. Development Home of Hope, Inc. (870) 777-4501 Hot Springs Community Services Office, Inc. (501) 624-5724 Hot Springs First Step, Inc. (501) 620-5548 Hot Springs Garland County Council On Aging, Inc. (501) 623-9422 Hot Springs Hot Springs Rehabilitation Volunteers, Inc. (501) 624-4411 Hot Springs Lakewood Convalescent Home, Inc. (501) 623-9422 Hot Springs Ouachita Regional Counseling & MH Center, Inc. (501) 624-7111 Hot Springs Quapaw House, Inc. (501) 767-4456 Hot Springs Quapaw House, Inc. (B.A.R.B.S. Place) (501) 767-4456 Hot Springs Small Group Therapy, Inc. (501) 623-3477 Hot Springs Village The Evangelical Lutheran Good Samaritan Society (HSV) (501) 922-2000 Jacksonville Jacksonville Senior Center, Inc. (501) 982-7531 Jacksonville Pathfinder, Inc. (501) 533-6340 Jasper Newton County Nursing Home (870) 446-2333 Jasper Newton County Special Services Corp. (870) 446-2682

24 ACTIVE SECTION 5310 PARATRANSIT SYSTEMS

City Agency Phone Jonesboro Abilities Unlimited of Jonesboro, Inc. (870) 932-1551 Jonesboro Counseling Services of Eastern Ark., Inc. (870) 972-4000 Jonesboro Crowleys Ridge Development Council, Inc. (870) 802-7100 Jonesboro David E. Puryear Center, Inc. (870) 932-0200 Jonesboro Focus, Inc. (870) 935-2750 Jonesboro Mid South Sheltered Workshop (870) 972-4000 Jonesboro NE Ark. Community Mental Health Center, Inc. (870) 972-4051 Jonesboro St. Bernards Medical Center (Senior Life Centers) (870) 972-4526 Jonesboro The Learning Center of N.E. Ark, Inc. (870) 932-4245 Jonesboro Wesley at Jonesboro, Inc. (870) 932-2462 Leachville City of Leachville (MS Co. Senior Center) (870) 539-2252 Little Rock A.E.D.D. (Production Drive) (501) 537-4216 Little Rock ACCESS Group, Inc. (501) 217-8600 Little Rock Baptist Health Foundation (501) 202-1839 Little Rock Camp Aldersgate, Inc. (501) 225-1444 Little Rock Centers for Youth & Families, Inc. (501) 666-8686 Little Rock Central Ark Radiation Therapy Institute (CARTI) (501) 664-8573 Little Rock Community Life Services, Inc. (501) 666-0246 Little Rock Community Living, Inc. (501) 666-0264 Little Rock Easter Seals Arkansas (501) 227-3650 Little Rock Ecumenical Retirement Center Foundation, Inc. (501) 224-7200 Little Rock Independent Living Resource Center (Mainstream) (501) 280-0012 Little Rock Lions World Services For The Blind (501) 664-7100 Little Rock Little Rock Community Mental Health Center, Inc. (501) 686-9300 Little Rock Presbyterian Village Foundation, Inc. (501) 225-1615 Little Rock St. Vincent Health System (501) 376-2007 Little Rock The Arc of Arkansas (501) 375-7770 Little Rock United Cerebral Palsy of Arkansas, Inc. (501) 224-6067 Little Rock Youth Home, Inc. (501) 821-5500 Lonoke Lonoke County Council On Aging, Inc. (501) 676-6971 Lonoke Lonoke Exceptional School, Inc. (501) 676-2786 Magnolia A.A.A. of Southwest Arkansas (870) 234-6751 Magnolia Abilities Unlimited of Magnolia, Inc. (870) 234-2558 Magnolia Columbia County Independent Living, Inc. (870) 234-4561 Magnolia Magnolia Housing Authority (870) 234-2335 Magnolia Magnolia Specialized Services, Inc. (870) 234-6118 Marianna Lee County Cooperative Clinic (870) 295-5225 Marshall Special Services Learning Center, Inc. (870) 448-2046 Marshall White River Health System, Inc. (870) 448-3577 Maumelle City of Maumelle (Senior Wellness Center) (501) 851-4344 Mayflower My House, Inc. (501) 239-4252 McCrory Woodruff County Nursing Home Auxiliary (870) 731-2543

25 ACTIVE SECTION 5310 PARATRANSIT SYSTEMS

City Agency Phone McGehee AAA Elderly Housing of McGehee (870) 543-6391 McGehee C.B. King Memorial School, Inc. (DAY CARE) (870) 222-6211 Mena Mena/Polk County Senior Citizens, Inc. (479) 394-5459 Mena Polk County Development Center, Inc. (479) 394-2671 Monticello City of Monticello (Senior Citizens Center) (870) 367-2434 Monticello Drew Co. Developmental Disabilities Council, Inc. (870) 367-6825 Morrilton Conway Co. Center for Exceptional Children, Inc. (501) 354-5593 Morrilton Morrilton Human Relations Council (501) 354-8044 Morrilton St. Anthonys Hospital Association (501) 977-2352 Mount Ida Montgomery County Nursing Home (870) 867-2156 Mountain Home Basic Independent Apartment, Inc. (870) 424-3484 Mountain Home Baxter County Day Service Center, Inc. (870) 425-4322 Mountain Home Ozark Counseling Services, Inc. (870) 425-7929 Mountain Home Home) (870) 425-2494 Mountain Home Twin River Community Living Facility, Inc. (870) 425-4515 Nashville Howard County Childrens Center, Inc. (870) 845-1211 Newport Jackson County Learning Center (870) 523-8488 North Little Rock Central Arkansas A.A.A. (CareLink) (501) 372-5300 North Little Rock Recovery Centers of Arkansas, Inc. (501) 372-4611 North Little Rock Sarah Daisy Garden Courts, Inc. (501) 758-5961 North Little Rock Senior Citizens Outreach Services, Inc. (501) 975-4297 North Little Rock Theressa James Manor (501) 372-6603 North Little Rock We Care Adult Daycare Center, Inc. (501) 955-3853 Ola Yell County Special Service Center, Inc. (479) 489-5624 Osceola City of Osceola (870) 762-1222 Ozark Franklin County Learning Center, Inc. (479) 667-3552 Ozark Franklin County Senior Citizen Center, Inc. (479) 667-4873 Paragould B.E.E.S. Senior Citizens, Inc. (870) 239-4093 Patterson Woodruff County Aging Program, Inc. (870) 731-5053 Perryville Perry County Day Service Center, Inc. (501) 889-5755 Pine Bluff A.A.A. of Southeast Arkansas, Inc. (870) 543-6300 Pine Bluff AAA Elderly Housing (Brett H. Bradshaw Manor, Inc.) (870) 543-6391 Pine Bluff Diannes Adult Health Daycare Center, Inc. (870) 536-2844 Pine Bluff Jefferson Comprehensive Care System, Inc. (870) 543-2315 Pine Bluff Jefferson Hospital Association (870) 541-4042 Pine Bluff Jenkins Memorial Center & Jenkins Industries, Inc. (870) 534-2035 Pine Bluff Southeast Ark. Behavioral Health Care System, Inc. (870) 534-1834 Pine Bluff St. John Alexander Towers (870) 534-2366 Pocahontas The Doni Martin Center for Developmental Services, Inc. (870) 892-4061 Portia Lawrence Co. Cooperative School, Inc. (870) 886-7083 Prescott Nevada Co. Assoc. For Retarded Citizens, Inc. (870) 887-6675 Rogers Adult Development Center of Benton County, Inc. (479) 636-5082 Rogers Benton County Sunshine School, Inc. (479) 271-2288

26 ACTIVE SECTION 53110 PARATRANSIT SYSTEMS

City Agency Phone Rogers The Office of Human Concern, Inc. (479) 636-7301 Russellville Archway Apartments, Inc. (479) 967-2322 Russellville City of Russellville (479) 968-2098 Russellville Counseling Associates, Inc. (479) 968-1298 Russellville Friendship Community Care, Inc. (479) 967-2322 Russellville Friendship Community Living North Central, Inc. (479) 967-2322 Russellville Friendship Community Living, Inc. (479) 967-2322 Russellville Houston Group Home, Inc. (479) 968-2263 Russellville Marva Workshop, Inc. (479) 968-4420 Russellville Russellville Heritage Apartments, Inc. (479) 967-2322 Russellville Valley Housing, Inc. (479) 967-2322 Russellville Young Homes, Inc. (479) 967-2322 Sage Easy K Ranch (870) 368-7444 Searcy Newhope Specialized Industries, Inc. (501) 268-5448 Searcy Sunshine School, Inc. (501) 268-9227 Searcy White County Aging Program, Inc. (501) 268-2587 Sheridan AAA Elderly Housing (Heritage Manor of Sheridan, Inc.) (870) 543-6391 Sherwood North Hills Services, Inc. (501) 835-9607 Sherwood Sherwood Senior Citizens Center (501) 834-5770 Siloam Springs City of Siloam Springs (479) 524-5136 Springdale Decision Point, Inc. (215 Club) (479) 756-1060 Springdale Economic Opportunity Agency of Washington Co. Inc. (479) 872-7479 Springdale Ozark Guidance Center, Inc. (479) 750-2020 Springdale The Elizabeth Richardson Center, Inc. (479) 872-1800 Springdale The Jones Center (479) 756-8090 Stuttgart Grand Prairie Job Center (870) 683-8261 Texarkana Southwest AR Counseling & Mental Health, Inc. (870) 773-4655 Texarkana Southwest Ark. Development Council, Inc. (870) 773-5504 Texarkana Texarkana Resources For The Disabled, Inc. (870) 774-9675 Texarkana Texarkana Special Education Center (Opportunities, Inc.) (903) 791-2270 Twin Groves Twin Groves Neighborhood EDT (501) 376-0100 Waldron Scott County Senior Citizens, Inc. (479) 637-3538 West Memphis Frank C. Steudlein Learning Center (870) 735-8592 West Memphis Sheltered Workshop of Crittenden County, Inc. (870) 732-2750 Wickes Cossatot Senior Center (870) 385-2373 Wynne Cross County Special Workshop, Inc. (870) 238-9088 Wynne Miss Pollys Day Care Center (870) 238-2368 Yellville School of New Hope (870) 449-6131

27 JOB ACCESS AND REVERSE COMMUTE AND NEW FREEDOM PROGRAM SYSTEMS

Job Access Reverse Commute Program, Section 5316. This program provides planning, operating and capital assistance to projects that assist access to employment for low-income persons. Funds are available for projects in large urbanized, small urbanized, and rural areas. Requirements include that a project be derived from a local human service public transportation coordination plan. This program is allocated approximately $1,400,000 annually.

Agencies eligible to receive funds under this program include: private non-profit organizations, State or local governments, public transportation agencies and private operators providing service for public agencies. There are currently eleven centers throughout Arkansas receiving Section 5316 funds to support employment opportunities.

New Freedoms Program, Section 5317. This program provides planning, operating and capital assistance for projects that go beyond the Americans with Disabilities Act and were proposed after August, 2005. Funds are available for projects in large urbanized, small urbanized, and rural areas. Requirements include that a project be derived from a local human service public transportation coordination plan. This program is allocated approximately $800,000 annually.

Agencies eligible to receive funds under this program include: private non-profit organizations, State or local governments, public transportation agencies and private operators providing service for public agencies. There are currently 24 centers throughout Arkansas receiving Section 5317 funds.

28 METROPOLITAN PLANNING ORGANIZATIONS SECTION 5303

In 1973, the Federal Transportation Act required that each urbanized area (area with 50,000 or more population) establish a Metropolitan Planning Organization (MPO). An MPO is an organization of primarily local elected officials who provide a forum for local decision-making on transportation issues of a regional nature.

Under Section 5303, MPOs receive funds to support the cooperative, continuous and comprehensive planning program for making transportation investment decisions in MPO areas. Funds are apportioned by a formula to States that includes each State’s urbanized area population in proportion to the urbanized area population for the entire Nation. These funds, in turn, are sub-allocated by States to MPOs by a formula that considers each MPO’s urbanized area population.

U.S. Department of Transportation (USDOT) and Arkansas State Highway & Transportation Department (AHTD) are participating agencies.

The MPOs in Arkansas funded under Section 5303 are located in the following areas:

Bi-State Metropolitan Planning Organization Fort Smith Crawford County Hot Springs Area Metropolitan Planning Organization Hot Springs Garland County Jonesboro Area Metropolitan Planning Organization Jonesboro Craighead County Metroplan Little Rock Pulaski County

Northwest Arkansas Regional Planning Commission Springdale Benton County Southeast Arkansas Regional Planning Commission Pine Bluff Jefferson County Texarkana Metropolitan Planning Organization Texarkana, TX-AR Miller County

West Memphis Metropolitan Planning Organization West Memphis Crittenden County

29 Statewide Metropolitan Planning Organizations

Bi-State Metropolitan Planning Organization Participating Communities

John Guthrie, Executive Director Arkansas Cities [email protected] Alma Barling Ken O’Donnell, MPO Director Bonanza [email protected] Cedarville Central City Crawford County P.O. Box 2067 Fort Smith 1109 S. 16th St. Greenwood Fort Smith, AR 72902 Kibler Lavaca Phone: (479) 785-2651 Rudy Fax: (479-785-1964 Sebastian County Website: http://www.bistatempo.org/ Van Buren

Oklahoma Cities Arkhoma LeFlore County Moffett Pocola Roland Sequoya County Spiro

City of Hot Springs Area Metropolitan Planning Organization (HSA-MPO) Participating Communities

Lance Hudnell, Deputy City Manager City of Hot Springs P.O. Box 700 City of Mountain Pine 133 Convention Blvd. Hot Springs Village Hot Springs, AR 71902 Garland County Phone: (501) 321-6815 Hot Spring County Fax: (501) 321-6809 Greater Hot Springs [email protected] Chamber of Commerce

Dianne Morrison, Study Director 100 Broadway Terrace, Slot 7 Hot Springs, AR 71902 Phone: (501) 321-4804 Fax: (501) 321-8217 [email protected] Website: http://www.ci.hot-springs.ar.us/business-transportation-planning.html

City of Jonesboro Metropolitan Planning Organization Participating Communities

Muhammad Amin Ulkarim, Study Director City of Jonesboro P.O. Box 1845 City of Brookland 515 West Washington Avenue City of Bono Jonesboro, AR 72403 City of Bay Phone: (870) 933-4623 Craighead County Fax: (870-933-4626 [email protected] Website: www.jonesboro.org/MPO/mpo.htm

30 Statewide Metropolitan Planning Organizations

Metroplan Participating Communities

Jim McKenzie, Executive Director Alexander [email protected] Austin Benton Richard Magee, Study Director Bryant [email protected] Cabot Cammack Village Conway 501 W. Markham - Suite B Haskell Little Rock, AR 72201 Jacksonville Little Rock Phone: (501) 372-3300 Maumelle Fax: (501) 372-8060 Mayflower Website: www.metroplan.org North Little Rock Shannon Hills Sherwood Vilonia Ward Wrightsville Central Arkansas Transit Faulkner County Lonoke County Pulaski County Saline County

Northwest Arkansas Regional Planning Commission Participating Communities

Jeff Hawkins, Executive Director Benton County [email protected] Bentonville Bethel Heights John McLarty, Study Director Cave Springs [email protected] Centerton Elm Springs 1311 A Clayton Street Fayetteville Springdale, AR 72762 Farmington Johnson Phone: (479) 751-7125 Lowell Fax: (479) 751-7170 Ozark Transit Website: www.nwarpc.com Razorback Transit Rogers Springdale Tonitown Washington County

Southeast Arkansas Regional Planning Commission Participating Communities

Allan Skinner, Executive Director Pine Bluff [email protected] White Hall Jefferson County 1300 Ohio P.O. Box 8398 Pine Bluff, AR 71611 Phone: (870) 534-4247 Fax: (870) 534-1555 Website: http://www.searpc.com/

31 Statewide Metropolitan Planning Organizations

City of Texarkana Metropolitan Planning Organization Participating Communities

Brad McCaleb, P.E. Study Director Arkansas 220 Texas Boulevard Miller County P.O. Box 1967 Texarkana Texarkana, TX 75504 Phone: (903) 798-3927 Texas Fax: (903) 798-3773 Bowie County [email protected] Nash Website: http://www.texarkanampo.org Texarkana Wake Village

City of West Memphis Metropolitan Planning Organization Participating Communities

William Johnson, Mayor Crittenden County 205 South Reddington Street Marion West Memphis, AR 72303 Sunset Phone: (870) 732-7500 West Memphis Fax: (870) 732-7504 Memphis Area Association of Governments Eddie Brawley, P.E. Study Director Office of Planning and 796 West Broadway Development Consultant West Memphis, AR 72301 Phone: (870) 735-8148 Fax: (870-735-8158 [email protected] Website: http://mpo.midsouthcc.edu/

32 Arkansas Transit Association 620 West Broadway North Little Rock, AR 72114 (501) 372-8900 - FAX: (501) 372-8901 www.arkansastransit.com

The Arkansas Transit Association (ATA) is a statewide coalition of public agencies and private organizations that promotes and supports safe, efficient public transit and community transportation programs. ATA actively represents community transportation providers and advocates issues important to agencies.

ATA offers a broad range of training programs to help agencies meet growing transportation needs. They are designed to improve employee skills and professionalism, thus increasing their ability to provide efficient, safe and cost effective service.

ATA, with support from the Arkansas State Highway & Transportation Department, offers transit, paratransit and community health and human services transportation providers in Arkansas the widest scope of specialized trainings available. Below is a list of their most popular training programs which can be conducted on-site at your agency. While all trainings are presented for a minimal material charge, ATA members enjoy a discount. Courses are conducted by a qualified and experienced training professional. Check the ATA website for a more complete description of trainings, a current calendar of training opportunities and to register on-line for “open” classes conducted at the Arkansas Public Transit Safety and Resource Center in North Little Rock.

• Cardiopulmonary Resuscitation (CPR)—Adult and Pediatric • Child Passenger Safety (Car seat installation and usage) • Coaching the Experienced Driver II * • Coaching the Van Driver II * • Drug and Alcohol Training for Safety Sensitive Employees • Drug and Alcohol Training for Supervisors • Emergency Procedures for Rural Transit Drivers • Evacuating Elderly and Disabled Passengers from Vehicle Emergencies • Fatigue Awareness • First Aid in the Workplace • Infectious Disease Awareness and Prevention • Operation Lifesaver (Safe railroad grade crossing) • Passenger Assistance and Wheelchair Securement • Special Transit and Rural Transit Safety * • Stress Management for Transit Employees • Transporting Passengers with Special Needs * • Violence in the Transit Workplace

* -- Defensive Driving Course (DDC) approved by the Arkansas Department of Finance and

Administration, Office of Driver Services.

33 PARK AND RIDE LOTS

A number of park and ride lots have been established for the convenience of commuters who wish to share rides. No permit or fee is required. As a safety measure, all persons using a park and ride lot are reminded that their cars should be locked when not in use.

District County Location

One Crittenden West Memphis 1-40 & 1-55

Two Jefferson Jct. U.S. 65 & St. Hwy. 270

Three Miller 1.5 Miles North of Fouke on U.S. 71 Howard Jct. 70 & Hwy. 4 on Hwy 4 - Hwy 70

Four Sebastian Log Mile 1.75, U.S. 71 & Hwy. 10S, Sec. 14 Franklin Jct. 23 & 1-40 Franklin 0.2 Miles S. of Jct. 11-40 & Hwy. 219 on 219

Five None designated.

Six Lonoke U.S. 67 & St. Hwy. 89 Pulaski U.S. 65 & St. Hwy. 338 Pulaski 1-30 and Mabelvale West Exit 128 Pulaski 1-430 & 1-630 Pulaski 1-630 & University Pulaski 1-40 & Crystal Hill Pulaski S.E. Quandrant 1-40 & Hwy. 161 Saline 1-30 & St. Hwy. 183 Saline 1-30 & Alcoa Road

Seven None designated.

Eight Faulkner 1-40 & Hwy. 286 in Conway Faulkner 1-40 Hwy. 89 @ Mayflower Conway 1-40 & Hwy. 92 @ Plummerville

Nine None designated

Ten None designated

34 GLOSSARY

Accessible Vehicle: A vehicle equipped with a wheelchair accessibility package or ramp which allows passengers using wheelchairs to enter, exit, and ride the vehicle.

American with Disabilities Act (ADA): A civil rights law passed by Congress in 1990, which makes it illegal to discriminate against people with disabilities in employment, services provided by state and local governments, public and private transportation, public accommodations and telecommunications.

AHTD: Arkansas State Highway and Transportation Department

ATA: Arkansas Transit Association

Bus: A self-propelled rubber-tired vehicle that (1) operates on streets and roads without being confined to a fixed guideway; and (2) is designed to accommodate 15 or more persons based upon size and design.

Commuter: A person who travels regularly between the same two points for the same reason, usually employment.

Contract Route: A route operated to accommodate rides for which another agency (i.e., human service agencies or elderly programs) has contracted for the service.

Demand-Responsive: A transportation service characterized by flexible routing and scheduling of relatively small vehicles to provide door-to-door or point-to-point transportation at the users demand; and, that operates either on the street and highway system (e.g., taxicab) or on a guideway.

Department of Transportation (DOT): The Federal Department of Transportation.

Disabled Individual: An individual who has a physical or mental impairment, which substantially limits one or more major life activities.

Express Service: Service along a route that provides higher speeds and fewer stops than generally found on other portions of a system or on the same route in local service.

Fare: The designated payment for a ride on a passenger vehicle, whether cash, tokens, transfer, coupon, or pass.

Federal Transit Administration (FTA): A part of the Department of Transportation which administers the federal program of financial assistance to public transit (formerly known as the Urban Mass Transportation Administration or UMTA).

Fixed Route: Transportation service operated over a set route or network of routes generally on a regular time schedule.

Intercity Transportation: Transportation service between cities, usually on a fixed route, fixed schedule by certified carriers. 35

Intracity Transportation: Transportation service within a city.

MPO: Metropolitan Planning Organization

Operating Cost: The recurring costs of providing transit service, i.e., wages, salaries, fuel, oil, taxes, maintenance, depreciation, insurance, marketing, etc.

Paratransit: One of several forms of small-capacity passenger transportation including taxis, car pools, specialized vans, Dial-A-Ride, and shared-ride.

Park-and-Ride: A type of transportation where a single occupant (usually) drives to a designated point by private auto and transfers to a public mode of transportation such as bus, rail, vanpool, carpool, etc. for the remainder of the trip.

Passenger: A person (excluding the driver or crew members) who rides a public transportation vehicle.

Passenger Miles: The total number of passengers carried by a transit system divided by the number of miles traveled.

Passenger Trip: One person making a one-way trip from origin to destination. One round trip equals two passenger trips.

Public Transportation: Transportation by a conveyance that provides regular and continuing general or special transportation to the public, but does not include school bus, charter, or intercity bus transportation or intercity passenger rail transportation provided by AMTRAK.

Ride-sharing: A transportation service which includes carpooling, vanpooling, buspooling and transit.

Transit System: The facilities, equipment, personnel, and procedures needed to provide and maintain public transportation service.

Transportation: Movement of people or goods from one place to another by public or private means.

Urban: The term used to describe cities. The size of those areas is differentiated by calling cities of more than 50,000 population "urbanized areas" and those of 5,000 - 50,000, "urban areas".

36 ADDITIONAL INFORMATION

For information concerning federal and state public transportation programs:

Public Transportation Programs Arkansas State Highway and Transportation Department P.O. Box 2261 Little Rock, AR 72203 Phone: (501) 569-2471 - Fax: (501) 569-2476

For information concerning regulatory matters:

Legal Division Arkansas State Highway and Transportation Department P.O. Box 2261 Little Rock, AR 72203 Phone: (501) 569-2271 - Fax (501) 569-2164

For information concerning the statewide organization for public and not-for-profit transportation agencies:

Arkansas Transit Association 620 West Broadway North Little Rock, AR 72114 Phone (501) 372-8900 - Fax: (501) 372-8901

For information concerning commercial vehicle laws and regulations:

Arkansas Highway Police P.O. Box 2779 Little Rock, AR 72203 Phone: (501) 569-2421 - Fax: (501) 568-4921

VENDORS INFORMATION (Excluding Standard Vehicles)

Arkansas Conversion Center www.arkansasconversioncenter.com Benton (Toll Free) 800-633-7579 Phone: (501) 316-2466 - Fax: (501) 316-2742

Central States Bus Sales www.centralstatesbus.com North Little Rock (Toll Free) 877-272-8737 Phone: (501) 955-2577 - Fax: (501) 955-2772

Diamond State Bus Sales www.diamondstatebus.com Conway (Toll Free) 800-364-9001 Phone: (501) 329-9874 - Fax: (501) 327-6668

Federal Coach www.fedcoach.com/index.htm Fort Smith (Toll Free) 800-292-6800

Phone: (479) 646-6800 - Fax: (479) 646-1217

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