Welcome to EuroFM Winter School 2017

13-17 February in ,

Oslo

“Campus development – Price and Value”

1 Welcome to EuroFM Winter School 2017

Dear all,

It is a great pleasure to announce that Oslo and Akershus University College of Applied Sciences, Oslo Business School, will host the annual EuroFM Winter School in February 2017.

The following pages will inform you about:

 Oslo and Akershus University College of Applied Sciences and Oslo Business School as the host, and the concept of EuroFM Winter School 2017  EuroFM Winter School Program – “Campus Development – Price and Value”  Pilestredet campus  Accommodation  Getting around in Oslo – Public transports  What to do in Oslo  Do you speak Norwegian?  Code of conduct  Costs  How to apply

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Oslo and Akershus University College of Applied Sciences Oslo and Akershus University College of Applied Sciences (HiOA) is Norway's largest state university college, with a student body of 18032 students and 1 965 employees. HiOA has four faculties located at two campuses: Pilestredet (in Oslo’s city centre) and Kjeller (northeast of Oslo). HiOA also has a study centre i Sandvika (west of Oslo). HiOA offer more than 50 bachelor programs, 25 master programs and 6 PhD programs, and several courses and post-qualifying educations.

New knowledge, new practice The University College in its current form came into being in 2011 when and Akershus University College merged. HiOA offers a unique range of professional programs that qualify students for professions that will contribute to future welfare and value creation. Requirements for new knowledge and new services are at the crossroads between the established disciplines and the professions. There is a need to educate well-qualified, professional practitioners with sound professional knowledge and cooperative and change skills. Through dialogue and cooperation between research, education, society, business and industry, results and expertise are shared and solutions are created for a continuously changing world. Close cooperation with the fields of practice will bring new knowledge and new practice into a world that is facing new challenges.

Moving towards university status The adopted objective for the new university college is to achieve university status and develop into one of the leading universities in the Nordic region with a professionally oriented profile. Oslo and Akershus covers a region that is experiencing rapid population growth and, consequently, will experience a growing need for a qualified labor force in the years to come. There are major issues to be resolved in the areas of education, health, technology and the environment. HiOA’s objective is to make a stronger contribution towards the development of this region.

Professional programs - Proximity to professional fields HiOA provides education that qualifies students for employment in the health and social services, education, and public administration, media, design, arts, and for technical and business administrative positions in business and industry. HiOA emphasizes the combination of high academic standard and proximity to professional fields. The teaching is based on the latest advances in research, development and experience.

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The programs aim at developing students’ skills in theoretical analysis and reflection. Several of our programs involve supervised professional training where students can try out their future professional roles. This combination of theory and practice is a distinguishing characteristic of professional study programs, and adds to the challenge of studying at HiOA.

For further information, please see HiOA’s homepages: http://www.hioa.no/eng/

4 Oslo Business School Oslo Business School, which belongs to HiOA’s Faculty of Social Sciences is located at the Pilestredet Campus in Oslo’s city centre, and has approximately 900 students and 40 employees. Oslo Business School offers study programs both at Bachelor and Master level. Oslo Business School offer three bachelor programs (3 years/180 ECTS): - and Economics - and Auditing - Facility Management

Oslo Business School offer one master program (2 years/120 ECTS): - Business Administration (Siviløkonom)

Oslo Business School also offer two one-year programs (60 ECTS): - Business Administration - Cultural Management

Oslo Business School also offer several courses in English suitable for exchange students.

For further information, please see Oslo Business School’s homepage: http://www.hioa.no/eng/About-HiOA/Faculty-of-Social-Sciences/OEA

EuroFM and the concept of the Winter School:

Norway has a very active Real Estate market. The goal of Euro FM Winter School 2017 is to introduce Real Estate strategies as a part of FM. The Euro FM Winter School 2017 will deal with the aspects of valuation methods, value strategies within FM, innovation and workspace development on the concrete case of a new University Campus. Students will work in groups in different FM-related research areas.

Workshops will cover: - Case portfolio assessment - Valuation scenarios - Smart spaces

The project: - Campus development - Smart spaces

Prospective participants: - Approximately 30 students from EuroFM member universities - Approximately 30 students from HiOA

Lecturers: - HiOA’s lecturers/researchers - Lecturers/coaches from EuroFM member universities

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Program for EuroFM Winter School 2017

Day Time Subject Sun 12th PM 19-21 Social gathering Mon 13th AM 9:00 – 12:00 - Welcome - Introduction to theme and to each other - Research assignment – brief idea - RE valuation methods (lecture) 12:00-13:00 Lunch Mon 13th PM 13:00 – 17:00 - Campus tour and introducing case - Presentation of possible research topics - Desk research in research groups 18:00 Dinner/ social program Tue 14th AM 9:00-12:00 - Value of space (lecture) - Value Management (lecture) - Maintenance, renovation and refurbishment (Lecture) - MultiMap tool in practice 12:00-13:00 Lunch at own expense Tue 14th PM 13:00 – 17:00 - Tour and company visit - Work in research groups (scenarios) Wed 15th AM 9:00-12:00 - Innovation (Lecture) - Shared space - Designing Screen-Based Information Graphics for safety oriented technical systems - Workspace development and learning arenas (Lecture) 12:00-13:00 Lunch at own expense Wed 15th PM 13:00-17:00 Work in research groups (Smart Spaces) Thur 16th AM 9:00-12:15 Symposium (together with EuroFM meeting)

12:30-13:30 Lunch at own expense Thur 16th PM 13:30-17:00 Work in research groups Fri 17th AM Preparations and fine-tuning of student presentations Fri 17th PM 15:00-17:00 Presentation of project outcomes (posters) and goodbye

6 Pilestredet Campus Most of HiOAs Pilestredet Campus was initially built as a brewery (Frydenlund). Visiting address: Pilestredet 46 (Main reception)

The black numbers and letters on the map are building codes. The white letters are used together with room numbers and identify the building's wing. The links below provide information about the reading rooms:  FG5 and FG18 = Falbesgate Reading rooms Falbesgate 5  HT = Holbergs terasse  P44 = Elisabeth Lampes hus Reading rooms P44  P48 = Eva Balkes hus Reading rooms P48  P50 = Katti Anker Møllers hus Reading rooms P50  P52 = Anna Sethnes hus Reading rooms P52  P35 = Gerd Hagens hus/Olaf Krans hus/Leif Tronstad hus/Fredrik Rosing Bulls hus Reading rooms P35  PP33 and PP35 = Pilestredet Park Reading rooms PP35  SG29 = Stensberggata

7 Accomodation The international students have the possibility to stay at a guesthouse or a hostel that both are located in Oslo’s city centre. We have negotiated reasonable rates for the Winter School week. There are also other opportunities, but then you have to make your own arrangements.

Cochs Pensjonat (guesthouse)

Parkveien 25 0350 OSLO For further information see: http://www.cochspensjonat.no/ Booking: [email protected] – please use the reservation code “119007”.

Coch’s Pensjonat is located in Parkveien 25, next to the park surrounding the Royal Castle. There is about 5-6 minutes’ walking distance from Nationaltheateret railroad station (exit Parkveien). There is also approximately 5-6 minutes’ walking distance from Coch’s Pensjonat to HiOA’s city centre campus in Pilestredet. We have negotiated the following prices (all prices are per room per night, exclusive breakfast. Coch’s Pensjonat has discount agreements with some of the local cafes):

Single rooms: Low budget: NOK 520,-/night. Shared WC and shower in the corridor. No kitchenette or TV. Standard: NOK 590,-/night. Bathroom, kitchenette, fridge and TV. Best rooms with shared bathroom: NOK 570,-/night kr. Fridge, kettle and TV, but shared bathroom with another single room.

Two-person rooms: Low budget: NOK 680,-/night for the room. Shared WC and shower in the corridor. No kitchenette or TV. Standard: NOK 790,-/night for the room kr. Bathroom, kitchenette, fridge and TV. Standard without kitchenette: NOK 760,-/night for the room. Bathroom and TV.

Three-person rooms: Low budget: NOK 900,-/night for the room. Shared WC and shower in the corridor. No kitchenette or TV. Standard: NOK 1005.-/night for the room kr. Bathroom, kitchenette, fridge and TV.

Four person room: Standard: NOK 1180,-/night for the room kr. Bathroom, kitchenette, fridge and TV.

NB: To get our negotiated prices, you have to book at Coch’s Pensjonat before January 16th 2017.

8 Anker Hostel

Storgata 55 0182 OSLO For further information see: http://www.ankerhostel.no/ Booking: [email protected] – please use the reservation code "Winterschool 2017"

Anker Hostel is located in Storgata 55 at Ankertorget. It is about 10 minutes walking distance from Oslo’s Central Station. You can also use tram number 12 or 13 or bus number 30 or 31 from Jernbanetorget (just outside the Central Station’s main entrance). There is approximately 15-20 minutes’ walking distance from Anker Hostel to HiOA’s campus in Pilestredet. You can also use tram number 11 or 17 (approximately 15 minutes’ tram ride) to tram stop Høgskolen i Oslo og Akershus (next to Pilestredet 46). We have negotiated the following prices (all prices are per room per night, exclusive breakfast):

Single room: NOK 495-/night Two persons’ room: NOK 648-/night for the room Bed in four person room: NOK 270,-/night Four person room: NOK 1080,-/night for the room Six persons’ room: NOK 1458-/nigh for the room Bed in eight persons’ room: NOK 234,-/night Eight persons’ room: NOK 1872,-/night for the room

There are currently about 10 single-/two person rooms left, a few four- and six person rooms and several eight-person rooms. There is no breakfast, but Anker Hotel next door offer breakfast for NOK 110,- per person. All rooms have a kitchenette, so it is possible to make your own food.

Bedlinen (NOK 50,-) and towel (NOK 20,-) is not included in the room prices, but can be rented from the reception. Please observe that sleeping bags are not permitted.

NB: To get our negotiated prices, you have to book at Anker Hostel as soon as possible (negotiated prices as long as there are rooms available).

9 PUBLIC TRANSPORTS The most convenient way to get from Oslo Airport Gardermoen to Oslo is to use the train. You can either use Flytoget (the Airport Express Train), or the low budget alternative NSB’s regional trains. The travelling time from Gardermoen to Nationaltheateret vary between 20 and 26-27 minutes.

A one way ticket with Flytoget from Gardermoen to Oslo (Central Station or Nationaltheateret) (and vice versa) costs NOK 180,- (Approximately 20,- Euro) (90,- with a valid student ID): http://www.flytoget.no/eng

Flytoget departs from the airport every 10th minute. You have to buy your ticket to Flytoget in advance (from the vending machines or from the service desk), to get access the platform.

A one way ticket from Oslo Airport Gardermoen to Oslo (and vice versa) with NSB’s regional trains (Train R10 to Drammen, Larvik or Skien, or train L12 to Kongsberg) cost NOK 92,- (approximately 10,- Euro) . https://www.nsb.no/en/frontpage.

Please observe there are different vending machines and service desks for Flytoget and for NSB’s regional trains. These trains also depart from different platforms. You are strongly advised to buy the ticket to NSB’s regional trains, in advance, because it is far more costly to buy the ticket from the ticket collector on board.

For an overview of the Greater Oslo area’s public transports please have a look at Ruter’s home pages: https://ruter.no/en/

NB: A 7-day ticket (unlimited travel within one or more zones with all kinds of public transport except Flytoget) might be an option for some of you. These tickets can be bought at Narvesen’s kiosks (for instance at the railroad stations, or at Ruter’s service centre just outside Oslo Central Station at Jernbanetorget): https://ruter.no/en/tickets/oslo_and_akershus/7-day- ticket/

10 What to do in Oslo?

Oslo hosts several higher education institutions, the largest being the University of Oslo. The total number of students in Oslo counts around 70,000. Although the city is a rather small capital with approximately 500,000 inhabitants, Oslo can boast of activities for almost anyone. You may choose from a wide range of cinemas, theatres, art galleries and museum, international restaurants and cafes. For those who enjoy the night scene, Oslo has a busy nightlife, including one of the best live music scenes in Northern Europe. The heart of downtown Oslo is on the waterfront, where cruise ships from all over the world find their way through the Oslo Fjord. There are also many small islands and beaches, which during the summer can be easily reached from the city centre. The centre of Oslo houses many shops, galleries and museums to visit. You may for instance visit the Munch museum, the Museum of Modern Art, the Akershus Fortress and the Holmenkollen Ski Jump. To the north, the city borders on a hilly forested area with lakes, rivers and several thousand kilometres of paths and trails, for skiing in the winter and hiking and cycling the rest of the year. It is easy to move around in the capital even if you don't have a car. The public transport system is extensive and is the easiest means of travelling. Most people walk, cycle or use public transportation. Oslo is surrounded by magnificent scenery from the fjord to the forested hills. The excellent public transport system will take you to the small islands for a swim as well as to the ski- slopes for winter activities, or the many paths for hiking and cycling.

For further information, please see Visit Oslo’s homepage: http://www.visitoslo.com/en/

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Do you speak Norwegian? Yes / No Ja / Nei Please / Thank you Vær så snill / Takk You are welcome Velkommen Excuse me Unnskyld meg I don’t understand you Jeg forstår ikke (hva du sier) Do you speak English? Snakker du engelsk? Good morning God morgen Good evening God aften Hello Hallo What’s your name? Hva heter du? My name is… Mitt navn er… I’m from… Jeg er fra … … Finland … Finland … Germany … Tyskland ….The Netherlands ….Nederland Goodbye Favel Help Hjelp

Questions to get around Excuse me, where is… Unskyld, hvor er… … the railroad station? … jernbanestationen? … the airport? … flyplassen? ….the bus? ….bussen? ….the tram? ….trikken? Where can I buy a ticket? Hvor kan jeg få kjøpt en billett?

12 Where are the restrooms? Hvor er toalettet? Ladies / Gentlemen damer / herrer Left / right venstre / høyre Open / close åpen / stengt Push / pull skyv/dytt / trekk

At a restaurant May I have the menu, please? Kan jeg få menyen, takk? May I have… Jeg vil gjerne ha … Knife / fork / spoon Kniv / gaffel / skje Napkin Serviett Beer Øl Wine Vin May I have the bill, please? Kan jeg få regningen, takk? / Kan jeg få betale?

Code of conduct The organisers of EuroFM Winter School expects students to behave and dress in conformity with the customary code of conduct for employees in the facility and hospitality industries.

In particular, students must be capable of assessing what is appropriate in the various roles they will be performing at all times. After all, participating in project meetings is different from attending a guest lecture or visiting an external company.

13 Students should bring their ‘tenue de ville’ (formal dress) to EuroFM Winter School 2017. During company visits, professional excursions and the final presentations ‘tenue de ville’ is required.

Since the programs involves cooperation on an international level with different cultures, all communication is in English. Please take cross-cultural differences into account.

To stimulate professional working circumstances all students are required to bring their laptops.

Costs Types of costs to calculate in order to get an overview of the expenses during EuroFM Winter School:  Transportation (flights / trains / buses etc.)  Accommodation  F&B (eating and drinking)  Excursions (e.g. during weekends, etc.)  Other

You can make the trip as cheap or expensive as you want. Travel, accommodation, food, drinks and leisure are at your own expense.

How to apply The application process is open from now and will be closed on December 15th 2016.

If you have any questions concerning the application, please contact our international coordinator Audun Westad (e-mail [email protected], phone 0047-67 23 80 76).

Please send your application (included a letter of recommendation from your university) to [email protected]

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