Birmingham Airport Corporate Responsibility Report 2017-2018

June 2018 Contents

Corporate Responsibility Report 2017-18

1. Welcome MD’s welcome...... 3 Sustainability Team Update...... 4 Business Context ...... 4

2. Community Community Trust Fund ...... 5 Investment...... 6 Community Environment Protection Schemes ...... 7 Education ...... 8 Engagement ...... 9

3. Environment Noise ...... 10 Carbon Reduction ...... 11

4. People Access for All ...... 12 A Safe Environment for All ...... 13 Investing in the Future ...... 14 Health Action Plan ...... 15

5. Economy Employment ...... 16 Showcasing our Region ...... 17

Birmingham Airport Corporate Responsibility Report 2017 - 2018 2 Welcome

Welcome once more to our annual Corporate Responsibility Report, where we offer a snapshot of some of the work we’ve been doing during 2017/18 to advance the CSR agenda at Birmingham Airport.

I am delighted to introduce our that are inevitable in an issue of this Corporate Responsibility Report complexity, the result is a new, locally for 2017-18, a snapshot of some relevant, more sophisticated policy of the initiatives we’ve taken which we believe is amongst the to ensure we’re meeting the most stringent in the UK, delivered region’s growing demand for air through a process of community travel in the most sustainable engagement from which we are manner possible. determined to learn.

Some of these initiatives are No matter how we deliver the conceived and delivered in-house, programmes outlined in this report, by talented people right across the issues they address remain the business. More often than not more pressing and relevant to our however, we work closely with a host stakeholders than ever before. As of industry and community partners, we grow, so too does our impact pooling our expertise and resources on local communities. While it is for maximum impact. This year, undoubtedly the case that we should we’ve seen an outstanding example do all we can to mitigate the negative Sustainability Team? They will be of the benefits of this approach in results of what we do, we should more than happy to provide you the development of our new Night never lose sight of the immense with the back stories to what you Flying Policy. Starting from two potential we have to deliver benefits. read here. very different opening positions, I and my team remain committed to we’ve come together with the local meeting this challenge. Simon Richards, community to listen and negotiate Acting Managing Director To find out how, go to our website over many months of hard work to where there is more detail than we address one of the most pressing can give in a brief overview such as issues facing the industry today. this. Better still, why not talk to my While not without the compromises

Birmingham Airport Corporate Responsibility Report 2017 - 2018 3 Sustainability Team Update

The ongoing Airspace Change and waste management. I’m equally Process for departures from delighted that Abigail Redmond Runway 33 and the review of has successfully completed her our Night Flying Policy have apprenticeship and joined the team occupied much of our time this full time, as Sustainability Assistant. year and have undoubtedly posed Also new to the team this year are many challenges. However, they Rosie Bishop, our new Environment also proved to be something Executive, Nicoleta Muntean, Health of an opportunity - to better and Safety Co-ordinator and Rowan understand the impact of our Underwood, who joins the Fire operations on local communities Safety Team as Fire Safety Advisor. and to forge new relationships I am committed to ensuring we and ways of working. have the skills and expertise we As we adapt, we generate need to manage a growing business opportunities for development sustainably and we will continue to within the team and this year we develop the Sustainability Team, have seen some changes. I am to better meet the increasing delighted that our Environment expectations of our stakeholders. Specialist Tom Redfern has taken Kirstin Kane, on the role of Environment Manager, Head of Sustainability responsible for managing our noise impact and for developing our policies on air and water quality,

Business Context

2017/18 was another year Monarch from Birmingham each year in a new flight information of rapid growth at Birmingham. and we have seen carriers such as service called FlightSmart, which A total of 12,884,052 passengers Jet2, TUI and Thomas Cook increase enables customers to receive travelled through the airport, their capacity from the airport. regular flight status updates to an 8.2% increase over the Additionally, we were delighted to their Twitter account. previous financial year, see the return of British Airways in Further afield, we’ve been engaging representing close to a million May, welcomed a second daily A380 with communities to the north of the additional passengers. service with Emirates, and among airfield to explain proposed changes new routes was the UK’s only direct Growth was somewhat tempered to flightpaths for aircraft departing service to Amritsar with Air India. by the sad demise in October of from Runway 33 and with the wider Monarch Airlines, one of our largest A very busy summer in the terminal community to address night flying, customers, operating approximately was followed by an intensive probably the most contentious of all 40 flights daily and supporting programme of development over our community impacts. around 500 jobs. Our Aviation the winter period. We’ve invested Finally this year, we have seen some Development team has worked hard in a number of new facilities and changes in the leadership of the to meet the demand from the 1.5 refurbishments to ensure our organisation. In July, we said farewell million passengers who flew with passengers have the best possible to CEO Paul Kehoe, after more than customer experience in summer eight years at BHX and to Chairman 2018. These have included John Hudson OBE, who has reconfiguring the security search been with us since 1997. Our new lanes and the introduction of a new chairman, Tim Clarke, has extensive security preparation area. Outside experience of the leisure and retail the terminal, we’ve reconfigured sectors, while CFO Simon Richards the Drop and Go facility and added is leading the executive team as additional car parking capacity on Acting Managing Director. the Elmdon site. We’ve also invested

Birmingham Airport Corporate Responsibility Report 2017 - 2018 4 Community

Community Trust Fund This year our Community Trust Fund made grants learning and has also made a huge difference to the local totalling £84,426 to community projects in those community by greatly improving the outlook of the area areas impacted by our operations. for future generations.” The Trust Fund supports a wide and varied range of In all, we were able to help forty local projects where organisations and among the projects we supported this residents are working hard, often in challenging year are: circumstances, to make a difference in their communities. Story Wood School and Children’s Centre in Perry In line with our ‘30-30-40’ strategy, which seeks to Common, where staff have ambitious plans to turn a direct funding to those communities where it can have retired London bus into a multi-purpose venue to engage the greatest impact, we have been working to increase children and parents in a range of community and the number of applications from those parts of east education partnerships. Birmingham and north Solihull where communities suffer from high levels of deprivation. We have seen 24% of Trust The Washwood Heath Association which needed help to Fund awards being made to groups in east Birmingham, fund marquees for use at their Mega Mela family fun day, 23% to groups in north Solihull and 53% to groups in enjoyed by thousands of people in Ward End Park. remaining areas of our catchment. Hillcrescent Farm in Water Orton, whose provision It is encouraging to see the measures we have taken to of social care and training for vulnerable groups, was encourage more applications from priority areas having expanded by the purchase of specialist large animal some impact, but these figures show we still have some handling equipment. way to go to reach our targets under ‘30-30-40’ and we Oikos Community Church in Erdington, where funding will continue to work alongside the eight independent for a commercial fridge helped the establishment of a Trustees of the Fund to improve our performance. community café and drop-in centre.

Bromford Lions FC. By funding a set of match day goals, Community Trust Grants 2017/18 - By Area we were able to help the club comply with league rules and £1,000.00 continue their work with local youngsters. Balsall Common £8,438.99 £6,000.00 £4,651.10 St Peter’s Church Bickenhill, where stonework needed £4,913.09 Barston Bickenhill & Marston Green repair and restoration. Bromford & Washwood Heath £4,903.87 £1,248.10 £5,538.79 Castle Bromwich The Oval Primary School in Stechford was awarded Castle Vale £3,000 to build a sensory play area in the school grounds. £6,374.60 Chelmsley Wood £9,000.00 Erdington They worked with adventure playground specialists, Fordbridge & Kingshurst Kitts Green & Tile Cross All Out Play, to plan and build the new interactive facility £8,644.00 Knowle & Dorridge which opened in June. Julie Gouldbourn, Strategic £5,500.00 North Warwickshire Business Manager at the school, said: Shard End £8,983.66 Sheldon “The outdoor retreat that has been built with the Airport’s £4,630.00 Sutton Cold eld support is of huge benefit to the children. The design, £4,100.00 with its mixture of interactive zones, combines play with

Birmingham Airport Corporate Responsibility Report 2017 - 2018 5 Investment

Although the Community Trust do with bored children and how to bigger projects. This year we again Fund is the most important provide regular healthy meals, is a supported Birmingham Poppy vehicle for our community challenge for disadvantaged families Day alongside venues across the investments, it may not always during the long summer holidays. city such as the Bullring, the QE be the most appropriate and Research has shown that during the Hospital New Street Station and the we try to remain alert to summer break children often either Colmore Business District. Members opportunities for smaller scale, go hungry or survive on unhealthy of the armed forces collected in targeted investments in the meals, resulting in poor nutrition and, the terminal and the Band of the health and wellbeing of our on returning to school in September, King’s Division entertained staff and neighbouring communities. decreased academic performance. passengers throughout the day. And The Holiday Kitchen scheme has we were delighted to again support Having been a supporter of the been evaluated by Birmingham City Birmingham Children’s Hospital Sheldon Countryside Festival for University where results showed which, following on from 2016’s ‘Big many years, we were disappointed overwhelmingly positive reviews from Hoot’, brought dozens of beautifully to learn that it would not take place parents and children. It was reported decorated bear sculptures to the in the summer of 2017. Working that children who attended eat more venues throughout Birmingham and with local councillors, we identified healthily, undertake more exercise Solihull, including the Airport, in an alternative project in the nearby and demonstrate better behaviour, ‘The Big Sleuth’. Chestnuts area of Sheldon which returning to school more healthy, could benefit from the funding we had happier and fitter. already committed to the Festival. Holiday Kitchen is a structured Equally we recognise our summer programme providing food responsibility to join the region’s and activities for schoolchildren and business community when it comes families that need it most. What to together to get behind much

Birmingham Airport Corporate Responsibility Report 2017 - 2018 6 Community Environment Protection Schemes

Our Sound Insulation Scheme Currently one school, Gossey Lane our contractors will carry out an makes up to £3,000 available Primary Academy, falls within the immediate repair before the property for insulation against aircraft contour and this year we tackled is placed into the Scheme, which noise in each of more than 7,600 some of the issues faced by the provides long-term protection with a residential properties that lie school, which lies squarely under the new, vortex-proof roof. within the Scheme boundary. extended runway centreline in Kitts This year we responded to four Green. We appointed a consultant That Scheme boundary is defined by confirmed vortex strikes, where to carry out a detailed survey which 63 db(A) Leq Summer Noise Contour, repairs were made and these identified two areas where noise which in recent years has shrunk properties entered the scheme. mitigation measures could have the as new technology has introduced We also aim to take a proactive greatest impact. Phase One - the quieter aircraft. Despite this, we approach and commissioned replacement of doors and high-level insulate those properties that lie our consultants to carry out an windows in the school hall with high within the contour as it stood in 2002. assessment of the potential risk of a specification double glazing has This year a further 43 properties in vortex strike occurring at the shops in been completed this year, reducing Kitts Green were fitted with high- Lea Village, a busy shopping parade the impact of noise and improving specification double glazing, taking with a high footfall. The assessment security in a vulnerable area. Phase total spending since 2002 to £2.9m. identified two high and three Two - the replacement of a section of Moving forward we are planning a medium risk blocks and this year we flat roofing with polyphonic plywood further three-year programme to offer completed the scheme to re-roof above a classroom area is scheduled insulation to those properties where these properties. Total spending on for the financial year 2018-19. householders have declined the offer our Vortex Protection Scheme now in earlier years. Our Vortex Protection Scheme stands at £1.8m since 2002. operates in those communities where It’s not just homes that benefit from there is a risk of damage to roofs the Sound Insulation Scheme. We caused by the vortices generated also make funds available annually in the wake of arriving aircraft. for insulation works at schools lying When any damage is confirmed, within the 63 db(A) contour.

Birmingham Airport Corporate Responsibility Report 2017 - 2018 7 Education

Raising aspirations and work- Birmingham (UCB). We shared details employment for 16-25 year olds based learning are the twin of our ongoing Airspace Change who have talent, but lack opportunity. pillars of our education support Process (see page 9) with students of Our sessions with inspirational young programme, where we aim to play UCB to support them in developing people from some of Birmingham’s our part in helping equip young detailed case studies of sustainability most deprived communities people with the outlook and and community relations issues within addressed issues of leadership skills they will need as they move the industry. and sustainability. through their academic career Many of these activities take place In March, we partnered with Alison and into the world of work. in The Learning Hub, our dedicated Delaney, founder of Little Bird, for And we believe it’s never too early to education facility occupying a an inspiring project with Shirestone start, which is why we’ve partnered fantastic position overlooking the Primary Academy in Tile Cross. with Enabling Enterprise to deliver runway. This year we welcomed Alison is the author of ‘Little Chick a series of sessions with children as more than 80 groups and over 2100 Has Lunch On The Moon’, a book young as six. Enabling Enterprise young people. dedicated to helping children believe is an award-winning not-for-profit in themselves and dreams without New this year has been our social enterprise, set up by a team limitations and it forms the basis of engagement with The Wonder of teachers in 2009. Its mission is to Alison’s ‘Dreams Workshops’, which Why Society, a collaborative online equip young people with the skills, are all about instilling a foundation of learning community for primary experiences and aspirations they self-belief, confidence and resilience school children which brings together need to succeed in life and their in young children. schools and industry to promote sessions are fast-paced, challenging learning, helping to target disengaged On World Book Day, Alison was and teach the children the importance learners, develop job-ready young joined by airport staff to share her of core skills such as teamworking, people and improve educational story and why she wrote the book, creativity and problem-solving. opportunity for everyone. We were before presenting all 270 pupils At the other end of the scale, we have the first Company to sign up as with their own copy, complete with established some valuable links with sponsors of this innovative initiative a handwritten message. Later, the many of those regional universities and will be helping the project children wrote their own messages of delivering aviation-related courses, develop with additional content. hope and inspiration including Aston, Buckingham to children in Mozambique, who We’ve also supported UpRising, a New University, Coventry, Derby, would also receive their own copy youth leadership development charity Loughborough and University College of the book. providing routes to leadership and

Birmingham Airport Corporate Responsibility Report 2017 - 2018 8 Engagement

The Airport Consultative Committee more closely than ever Process for departures from Committee, consisting of before, we were able to avert this. Runway 33. As a result of representatives of local technological and wider structural Forming a small sub-group of authorities, airport users and changes to UK airspace, we are interested and well-informed local community groups, acts as required to change flightpaths for members, the ACC examined night our ‘critical friend’, supporting, aircraft departing Birmingham to flying in great depth. We shared some commenting on, and sometimes the north. sensitive commercial information, challenging us on how we are while the group helped us better We engaged in a major consultation managing the business and its understand which aspects of night exercise involving 14 public meetings impact. The negotiation of a new flying the community regarded as attended by nearly 600 people and night flying policy this year has the least acceptable. After many responses from more than 500 shown just how important and rounds of intensive discussion and consultees. Inevitably, changes valuable this role can be. negotiation, a consensus emerged to flightpaths are controversial Although Birmingham is a 24-hour which enabled the Airport to deal and can have a negative impact operation, our Night Flying Policy with some of the commercial on relations between the airport places certain restrictions on aircraft pressures it was facing in return for and its neighbours, but there activity between 23:30 and 06:00 some significant new and targeted have been positives, not least in and is subject to review with Solihull restrictions on night time operations. Castle Bromwich, where there are Metropolitan Borough Council every The result was a new, more significant concerns about aircraft three years. This year, under pressure sophisticated policy that ranks as activity. Here residents have formed to implement strengthened night time among the most stringent in the UK. an Airport Forum to engage with restrictions, we faced real difficulties the airport. We have met with the We are immensely grateful to the in reconciling demands for tighter group on several occasions and Airport Consultative Committee controls with the commercial realities while areas of contention remain, for the pivotal role it has played in of a changing business environment. a constructive dialogue based on addressing a potentially very divisive With night flying representing the mutual understanding is now in place. issue in such a measured and most sensitive community issue We are committed to developing positive way. we face, there was the very real these and other relationships as the possibility of a serious breakdown in Another important community Airspace Change Process continues. relations with local communities. By relations issue this year has been working with the Airport Consultative the start of our Airspace Change

Birmingham Airport Corporate Responsibility Report 2017 - 2018 9 Environment

Noise

Aircraft noise has always been noise impacts. One of these was the greatest community benefit. the number one concern for that we review our Noise Abatement Birmingham is the first UK airport to those living close to the airport, Procedures to identify and then invest in a trial of NADPs and which means it is at the top of implement the most appropriate the results are likely to be of interest our priority list of actions. This procedure to minimise impact, beyond the local community. year has been no different and a specifically on the village of Barston, Alongside the NADP trial, we have number of emerging issues and but also for all other areas affected by been continuing our work to increase initiatives has ensured another departing aircraft. the use of Continuous Descent busy year of striving to reduce In response we began a trial of Operations, (CDO) at Birmingham. our noise impact. two Noise Abatement Departure CDO provide a way of managing In January, we upgraded our Procedures (NADP), known as an aircraft’s descent into an airport Noise and Track Keeping capacity. NADP1 & NADP2 in January 2018. that reduces noise, fuel burn and Quicker and more resilient than its These use different combinations of emissions, by limiting the need for predecessor, the industry-leading flap and thrust settings to alter the pilots to use engine thrust. We have ANOMS 9 system allows us to offer noise climate during the early stages been working with our biggest airline a better service when investigating of an aircraft’s departure. NADP 1 is customers to monitor and report their community concerns and monitoring designed to provide a noise benefit CDO performance on a weekly basis. our noise and track-keeping for communities close to the Airport, This proactive campaign, where performance. Having an accurate but may lead to an increase in noise we feedback information to flight and reliable picture of all aircraft for communities located further out. crews, has delivered a compliance activity at Birmingham is at the heart The situation is reversed when NADP rate of 95%. of developing practical policies and 2 is used. These initiatives are excellent procedures to minimise disturbance We have enlisted the support of examples of just how complex it from aircraft activity. three of our airline partners to fly can be to find practical solutions In 2016 we received approval each procedure for a month at a to the issue of aircraft noise, but from the CAA for the permanent time, allowing us to monitor the we remain committed to gaining the implementation of satellite-based actual noise impact with portable best possible understanding of navigation procedures known as monitors. We will compare the results our impact and working with our RNAV for aircraft departing from for each procedure against a period partners and neighbours to achieve Runway 15. However, in granting of standard operations acting as a an improvement in the noise approval, the regulator required us base measurement with a view to climate at Birmingham. to take further action to minimise assessing which procedure delivers

Birmingham Airport Corporate Responsibility Report 2017 - 2018 10 Carbon Reduction

An important aspect of our have fallen by 21.18% and electricity And we’ve begun a programme of Carbon Management Plan is consumption by 11.6%, all despite a vehicle fleet renewal, taking out diesel the control of so-called Scope 40% increase in passengers. and petrol vehicles and replacing 1 Emissions – those which are them with all-electric models. Eleven This year’s improvements have been the direct result of our own vehicles have been replaced this year due to a continuing focus on energy operations on the airport site. and we’ve installed electric vehicle reduction initiatives including: Despite an increase in passenger charging points at the Engineering numbers, we have continued to • A rolling programme of LED Base, Diamond House and in Airside make progress in reducing our replacement lighting Locations. Looking forward, we’ll be carbon footprint. replacing more of the vehicle fleet and • The introduction of more PIR assessing the use of electric buses to During the summer of 2017, the lighting sensors in Car Park 1 service the landside car parks. annual amount of CO2 generated • The installation of automatic gas per passenger fell below one kilogram meter readers for the first time ever. Overall, our carbon performance for 2017/18 • The replacement of fans on air stood at 1.39 kg CO2 per passenger. handling units This represents a fall of 17.7% We’re also working with Aston when compared to the previous University to monitor our heating, financial year. ventilation and air conditioning Over the past ten years the amount systems to provide near real-time of CO2 generated per passenger data analysis to enable us to quickly has fallen by 42.9%. Overall carbon identify issues and take action emissions during the same period where required.

Birmingham Airport Corporate Responsibility Report 2017 - 2018 11 People

Access for all

In August, a CAA (Civil Aviation league for airports of our size, staff from the Airport Company and Authority) report ranked scoring well in customer satisfaction, our Special Assistance provider, OCS, Birmingham as ‘very good’ for waiting times and engagement with who are Dementia Friends, trained to the services it offers disabled disability organisations. recognise and understand the needs travellers, a great result and of those with the condition and to This last point is particularly pleasing, fitting reward for the hard work provide any extra assistance they because we have worked hard to and dedication our staff show in may need. understand the needs of all our making air travel accessible to all. passengers. We have been working Autism and Alzheimer’s are examples The CAA’s framework, the first of its with Autism West Midlands to of hidden disabilities and this year we kind in Europe, was introduced to develop resources and protocols have introduced the hidden disability ensure consistent and high-quality which can help those with Autism and lanyard, which provides a discreet service for disabled passengers their families travel through the airport signal to airport staff that the wearer across UK airports. We were one as easily as possible. Likewise, we may need additional support, while of only five UK airports to be given have partnered with The Alzheimer’s enabling them to remain independent the top rating and came top of the Society and now have more than 80 as they travel through the airport.

Birmingham Airport Corporate Responsibility Report 2017 - 2018 12 A Safe Environment for All

We are committed to providing a safe and secure staff numbers this year, the accident frequency rate has workplace and operational environment for all who only increased slightly. There were no moderate or serious use the Airport and we’re delighted to have been accidents and the majority - 67 - occurred within the awarded full re-accreditation in our OHSAS 18001 Security Department, in part a reflection of the fact that audit, which took place in August. OHSAS 18001 security officers represent the largest staff group. The is the internationally applied British Standard for most common injury was from ‘sharps’ during bag search occupational health and safety management systems. operations and the Health & Safety Team have worked with officers to address this, through the issue of protective We were therefore extremely disappointed to have to gloves to each security officer and a campaign, ‘straight acknowledge our shortcomings at Birmingham Magistrates to the point’, to promote awareness of the dangers. Court in December 2017 at proceedings to hear judgement The number of passenger accidents has also marginally following a serious accident in September 2016, which increased from 174 in 2016/17 to 177. However, given resulted in a prosecution by the Health and Safety the increase in passenger numbers, the frequency rate Executive. The court recorded that the accident should not has fallen. have happened, but that the Company acted responsibly and properly and by pleading guilty accepted its oversight As always, training remains vital to improvement. By the and failure to adequately make a reassessment of risk. end of the year 47% of staff had achieved the British Safety Council Level 2 Health & Safety in the Workplace Determined to learn lessons, during 2017/18 we have qualification. We have developed new Fire Safety and conducted a series of reviews and audits to identify Health and Safety computer-based induction and training areas requiring improvement and have put in place a programmes which all staff will complete. We now have 37 comprehensive Safety Improvement Plan which we began trained risk assessors across the business and 10 trained to implement in August. This has already brought about COSHH (Control of Substances Hazardous to Health) risk safety improvements in areas such as airside roads and assessors. Risk Assessment training continues to be rolled pedestrian walkway safety, the Drop and Go car park, and out across the organisation. Additionally,10 Directors and in the management of hazards associated with asbestos senior managers have completed the British Safety Council and Legionella. eLearning programme and 16 staff members are trained to We have also implemented a new Safety Management NEBOSH General Certificate level 3 standard. We have also structure with a new Board Safety Committee setting undertaken a thorough review of fire safety training material our strategic health and safety direction on behalf of the and presentations, especially in relation to ‘train the trainer’, shareholders, accountable to them. Our existing Operations fire investigation and fire safety induction. Safety Review Group is joined by a new Health & Safety In October we introduced our ‘Safety Champions’ Review Group to give equal priority to the safety initiative, a working group of employees whose role is to of non-airfield operations. promote safety in their own teams, highlight risks and There was an increase in staff accidents during the year - 89 suggest improvements. accidents compared to 58 in 2016/17. Given the increase in

Birmingham Airport Corporate Responsibility Report 2017 - 2018 13 Investing in the future

We are continuing to support graduates, interns and apprentices in gaining valuable experience in a range of airport departments. Currently there are 11 positions across the airport’s information technology, finance, motor transport, terminal operations, airfield safety and fire safety divisions. Our programmes give enthusiastic and bright young people the chance to get hands-on experience of the inner workings of an airport, while the business benefits enormously from the fresh thinking and new ideas they bring as they develop into the next generation of managers and leaders. Sasha Drake and Giles Baldwin were selected from a number of applicants to work within terminal operations whilst studying for Aviation Management degrees at Coventry University.

Giles said “This industry experience is absolutely vital for my career development. I’m getting great opportunities to get stuck into some big projects including the new fast track immigration system. I enjoy the technical aspects of the airport operation and I’ve been supported and encouraged to flourish here.”

Sasha said: “I’ve had great hands on experience dealing with the day to day terminal operation and leading on projects such as uniform changes for staff. I really enjoy the customer-facing part of the role and assisting passengers and this has motivated me to aim for a full-time position within the terminal management team.” Meanwhile a new Customer Service training programme has been rolled out for all staff, providing them with the skills they need to deliver excellence in this critical area of our business, and a new employee health and wellbeing programme has delivered everything from discounted gym membership to free yoga sessions and even dance training, with the aim of developing a healthier, more engaged and motivated workforce.

Birmingham Airport Corporate Responsibility Report 2017 - 2018 14 Health Action Plan

In April 2017 we published employment education and social identification of community health our Health Action Plan, which capital, and wellbeing, examines issues and opportunities that could addresses specific health issues the potential impacts, both positive be positively influenced through the and opportunities arising from and negative, that airport operations implementation of the Plan. the Airport and its operation. are likely to have. It summarises For our part, we presented the the evidence base for each health The Plan was prepared in conjunction current operational procedures, pathway and presents available with the Airport Health Group, mitigation and support initiatives evidence on local community needs made up of representatives from relating to each health pathway, so and circumstance. It then examines Birmingham Airport Limited, Solihull that the group could understand how adverse impacts are currently MBC, Birmingham City Council and how community health is addressed being minimised and how positive the Airport Consultative Committee. and identify potential gaps. health outcomes can be maximised. The primary objective of the group Against this backdrop, the Plan The development of the Plan has is to embed the consideration provides the opportunity to record been important in helping us carry of community health issues and further actions and methods of out an assessment of our Corporate opportunities into the operation tracking progress. Responsibility Strategy and how we and any further development of can better align our activities with the the Airport, and to monitor the The development of the Health Councils’ own Health & Wellbeing effectiveness of mitigation and Action Plan has been very much Strategies. It is envisaged that the community support initiatives. As a collaborative effort. Birmingham Plan will be very much a ‘living a small group, there is plenty of and Solihull’s Public Health teams document’, able to respond to new opportunity for in-depth discussion, provided a summary of local priorities and opportunities as they drawing on members’ comprehensive community health circumstance, present themselves. understanding of local community sensitivity and inequality, alongside circumstance, sensitivity and needs. a list of their own public health objectives and initiatives to address The Plan itself considers four broad them. This information aided the health pathways - air quality, noise,

Birmingham Airport Corporate Responsibility Report 2017 - 2018 15 Economy

Employment

One of the most important Training’ (NEET), towards sustainable but who do not have vocational contributions we can make employment or training. skills, providing them with a mixture to the health and wellbeing of of practical training, experience and More than 60 YPP participants have both communities and individuals the opportunity to meet employers. received support in applying for a is the provision of long-term, Working with ground handlers range of positions at the Airport, in stable employment. With areas Swissport and delivery partner The security, customer service, retail, of significant deprivation on Launch Group, we have helped fund catering and ground handling. Young our doorstep, there is the four programmes this year, in which people often face practical barriers opportunity to make a real 53 young people were engaged, with to a successful application for airport difference to people’s lives. 51 completing their programmes. roles, such as not being able to Of those a total of 39 young people We make an annual contribution to provide a five-year checkable history, were offered positions with Swissport, Solihull Metropolitan Borough Council or travel to work issues. The YPP which is a great result. to support initiatives that connect team has worked hard to understand local people with employment the needs of employers and the opportunities at the Airport. This year particular requirements of working our contribution has supported the at the airport, and have been able to Youth Promise Plus programme. provide young people with the advice, Youth Promise Plus (YPP) is a flagship support and practical help they need project funded by Birmingham to maximise their chance of success. City Council, Solihull Council, The This year has also seen a continuation European Social Fund and Youth of our partnership with the Prince’s Employment Initiative. It supports Trust. The ‘Get into Airports’ Birmingham and Solihull young programme, supports young people people, aged 15-29 and who are aged 16 to 25 who are work ready ‘Not in Employment, Education or

Birmingham Airport Corporate Responsibility Report 2017 - 2018 16 Showcasing our Region

Creating 7000 jobs and generating £1.4bn Gross Another exciting partnership this year has seen us working Value Added for the region, we’re one of the with Visit Britain and three of our destination partners Midlands most important assets. By supporting – Shakespeare’s England, Visit Birmingham and The partners across the region, we can help showcase Peak District – for a concerted effort to raise the profile of our region across the world and maximise our the region in key markets overseas. Focussing on North contribution to the prosperity of all. America, we’re helping promote our region as ‘England’s Heartland’ showcasing what the region has to offer in In the run up to the announcement in December that heritage, culture, city breaks and outdoor activities. We Coventry would be the UK’s City of Culture 2021, we were were also proud to be a National Partner of the IAAF World a Bid Development Sponsor, joining a host of businesses Indoor Championships which were staged in Birmingham and organisations behind the city’s bid. The airport will over four days in March. Bringing in athletes from over 200 be key to bringing in visitors to Coventry and the West countries and attracting coverage across the world, it was Midlands from across the world, a huge part of what the another opportunity to showcase our region. City is aiming to achieve.

DISCOVER THE ALL THE YEARS IN AMAZING WORLD WORLD’S THE MAKING. OF CADBURY. A STAGE.

Birmingham Airport Corporate Responsibility Report 2017 - 2018 17 Birmingham Airport Limited Diamond House Birmingham Airport Birmingham B26 3QJ Telephone +44 (0)871 222 0072 Facsimile +44 (0)121 782 8802 www.birminghamairport.co.uk Registered at the above address. Registered in England & Wales no. 2078273.