FOCUS ONCreated by Pro Progressio Łódź
February 2020 / /Admission 4 City / Education Łódź is Poland’s third largest city What is also worth noting is 5 and the capital of the Łódzkie prov- the fact that the city authorities ac- ince. A former industrial city, mostly tively support cooperation of busi- / known for cotton and textile produc- ness with universities and other sci- 6 Transport tion, is currently transforming into ence centers, creating a favorable a center of science, creativity and in- investment climate and stimulating novation. the transfer of know-how. The attrac- / According to reports and statis- tiveness of Łódź for its inhabitants has 12 Real Estate tics, Łódź is also one of the most dy- also been largely benefitting from namic and fastest developing cities the ongoing revitalization of the so- in Central and Eastern Europe. More- called New City Centre. The planned / over, the Łódź Special Economic Zone construction of the Central Commu- Business 14 has been recognized by fDi Magazine nication Port is another aspect with for its investment results and awarded significant impact on the growing at- / second place among the best Free tractiveness of the city. Salaries Zones in Europe. Taking into consideration portfo- 18 Excellent location at the cross- lio of current projects, the Polish Invest- roads of the two most important ment and Trade Agency expects that transportation corridors in Poland, the development dynamics of the BSS / Jan Kamoji-Czapiński the availability of qualified employees, sector in Łódź will not slow down. If it 20 Culture, Director, Centre for Strategic a diverse offer of modern office space manages to utilize the extra potential Investments, PAIH entertainment, are the reasons why investors are displayed by the group of graduates increasingly willing to choose Łódź of local universities moving to Warsaw recreation as the location for their investments. after finishing their studies, Łódź may Thanks to the implemented projects, even become a direct competition Łódź has entered the group of top lo- to the Polish capital. cations with the biggest BSS centers in Poland.
The city of Łódź is one of the most the largest urban center in Central important centers of the outsourcing Europe. A common look at two cities and modern business services sec- gives Łódź the opportunity to use two tor in Poland. It is here that for nearly airports, excellent road infrastructure three decades BPO, SSC, GBS, R&D and a fast rail connection. All these centers as well as IT and Call Contact logistic aspects make the city well Centers have been created and grew evaluated by foreign and domestic significantly. investors, as evidenced by their con- The wide access to human resourc- stantly growing presence in Łódź. es, multilingualism and multicultural- The Office of Economic Service and ism of the city mean that BSS sector International Cooperation, which investments are created and devel- operates at the Department of City oped here every year. of Lodz Office, has a full range of -in For several years already, Łódź has formation necessary to create or de- been connected with the Duopolis velop a BSS-type operational center. project, which connects the Łódź agglomeration with the Warsaw You are invited to Łódź! Here is Focus agglomeration, together creating on Łódź!
Wiktor Doktór CEO, Pro Progressio
2 3 /City /Education
293,3 km2 Town area universities
7 public 17 046 682 679 11 private 65 565 Population 18 about 1 100 000 Population of the Łódź Metropolitan Area (ŁOM) kindergartens 146 public 66 private 4 multilingual
12,3% 12% 2013 212 2012
11% 2011 10,8% Primary 2014 schools: SELECTED UNIVERSITY FACULTIES
10% 46 008 2 878* philology (foreign languages) 850* 2010 9,6% 152 14 755* administration, business and law 4 501* 2015 High Schools: 5 520* IT/ICT 1 012* 3 430
11 781 7 429* engineering and technology 1 759* 8,1% 2016 51 179* logistics 32* Technical schools: 2 839* architecture and construction 698*
6,4% 27 2017 The „YOUTH IN ŁÓDŹ” programme supports students in pursuing their professional career, encouraging them 5,5% Graduates to bind their future with the city. At the same time, it 2018 5,2% supports local entrepreneurs and investors in obtaining 2019 Students highly qualified staff. 4,7% 2020 *data for Łódzkie region www.mlodziwlodzi.pl Unemployment rate 4 5 /Transport
16 car rentals 50 scooters for rent
hybrid vehicles for rent 50 city bikes 1188 km length584 of bicycle routes 157 city bikes stations taxi PLN 1 / h rental cost companies 3 9490 taxis 5,5 PLN initial charge 2,2 PLN cost per 1 km Distance from Łódź to other cities
Warsaw 127 km
Wrocław 227 km
Poznań 217 km Szczecin 472 km Roads Lublin 286 km tram lines highways Katowice 206 km 2
Kraków 280 km 2 express ways
19 Rzeszów 309 km 2 regional roads Gdańsk 330 km 4 national roads Public Transport Berlin 480 km tickets Hamburg 757 km bus lines PLN 3 20-min. ticket price Prague 509 km DUOPOLIS: ŁÓDŹ - WARSAW Minsk 663 km The close neighbourhood of Łódź and Warsaw PLN 3,8 40-min. ticket price has a positive impact on creating business Kiev 888 km 96 day bus lines PLN 12 one-day ticket price synergies between the cities. Travel time and 110 Moscow 1373 km communication between both cities are very night bus lines convenient and support running a business 14 PLN 168 monthly ticket price Vilnius 596 km or quick access and even daily commuting.
6 7 ŁÓDŹ AIRPORT
regular flights
Dublin East Midlands London
charter flights DUBLIN Corfu Zakynthos EAST MIDLANDS Burgas
Bodrum WARSAW CHOPIN AIRPORT Rhodes LONDON Antalya Heraklion ŁÓDŹ Varna 130 km 1 h 30 min
VARNA BURGAS
CORFU
ZAKYNTHOS BODRUM ANTALYA HERAKLION RHODES 8 9 Distance from the Łódź Fabryczna Railway Station
1h 30 min
Warsaw Chopin Airport
18 min 30 min Bałuty Łódź Władysław Off Piotrkowska Reymont Airport 11 min
20 min 60 min
The City of Łódź Atlas Arena office /Business 12 min 14 min Development and International Relations Bureau
10 min 11 min
Piotrkowska University street 6 min of Łódź 5 min
ŁÓDŹ FABRYCZNA Widzew 10 min 53 min Polesie RAILWAY STATION
EC1 Łódź University of CITY HALL/ BDAIR – City of Culture 5 min Technology 12 min
26 min 20 min
Manufaktura Medical 12 min University 10 min
20 min 32 min
Izrael Poznanski’s The Film School Palace 10 min 13 min Górna
36 min 27 min AIRPORT Księży Młyn Academy 12 min of Fine Arts 7 min
36 min 27 min
The Film Academy Museum 12 min of Music 7 min
10 11 / Real Estate
Office buildings
Minimum prime rent in A/B+ Class EUR 12 / sq m / month
Maximum prime rent in A/B+ Class EUR 14 / sq m / month
Selected office buildings
BUILDING LOCATION OWNER EXISTING SPACE
University Business Park Wólczańska 178 Globe Trade Centre 37 000 sq m
Green Horizon Pomorska 106 Globalworth 30 000 sq m
Brama Miasta I Kilińskiego 66 Skanska Property Poland 26 000 sq m
Ogrodowa Office Ogorodowa 8 Warimpex Polska 25 000 sq m
Przystanek mBank Kilińskiego 74 LCN Capital Partners 25 000 sq m
Warehouses
Total existing warehouse space 3 300 000 sq m
Total warehouse space under construction 70 000 sq m Central Poland (EUR 2,6–3,2 / sq m / month) 2 Prime rent in warehouses (city and environs) 528 000 m Łódź (EUR 3,3–3,9 / sq m / month) Total existing A/B+ Class Selected warehouses office space BUILDING LOCATION LANDLORD EXISTING SPACE
Central European Logistics Hub Łódź Panattoni & JV Partners 345 000 sq m
SEGRO Logistics Park Stryków Stryków SEGRO & JV Partners 301 000 sq m
P3 Piotrków Piotrków Trybunalski P3 266 000 sq m 77 000 m2 Total A/B+ Class office space under construction Shopping malls
Number of shopping malls 15 Total existing space 538 500 sq m Total planned space 9 200 sq m Total empty space 6,2% 89 Average rents in prime spaces EUR 50-60 / sq m/month A/B+ Class office spaces Selected shopping centres BUILDING LOCATION DEVELOPER EXISTING SPACE
Manufaktura Drewnowska 58 Union Investment 109 500 sq m
Port Łódź Pabianicka 255 Ingka Centres 104 000 sq m
Galeria Łódzka Al. Piłsudskiego 15/23 DWS / ECE 45 000 sq m 10 Sukcesja Al. Politechniki 1 Fabryka Biznesu 44 000 sq m A/B+ Class office spaces Pasaż Łódzki Al. Jana Pawła II 30 Pradera Central & Eastern Fund 37 000 sq m under construction
Source: JLL 12 13 /Business COMPANY TYPE COMPANY TYPE COMPANY TYPE
ABB ITO Digital New Agency IT Payair Technologies IT Accenture ITO Digital Teammates IT PGE Obrót SSC AgreeYa Mobility ITO Digital Workforce IT Philips SSC AppYourself IT Dimar Call Center Pixel Technology IT SSC / BPO ArCADiasoft IT DXC Technology BPO Pizza Portal IT 1% Arynga ITO Epassi IT PKO BP SSC Asseco ITO Ericsson ITO PKP Energetyka SSC Atos ITO Exaco IT PKP Informatyka IT Bank Pekao SA SSC Faurecia SSC Polkomtel Call Center Barry Callebaut IT Fitqube ITO Poyry Poland Sp. z o.o. R&D BPO 5,7% Better Collective IT FlintGroup SSC Prudential SSC BFF Banking Group SSC Fujitsu Services ITO PZU SSC Engeering Billenium IT GE Power Controls SSC Sanitec Koło SSC Call Center 8,6% Center 1% Scanaqua SSC BinarApps IT GFT ITO Giełda Papierów Signify SSC Bluerank IT IT Wartościowych Sii ITO Bluesoft ITO Harman ITO Sitel Call Center BMS ITO / R&D SSC 29% Hexagon R&D Solar SSC BSH ITO Hycom IT STX Next IT BSH R&D Idemia IT Takeda SSC BSH SSC Infosys BPO Tate&Lyle SSC BSS - Business Support SSC / BPO Solution S.A. INTERsoft ITO Taxcare SSC Capita BPO Iris Telecommunication IT Technitel ITO Cardif Call Center LSI Software ITO TELMON Call Center Ceri International BPO Lumileds SSC T-mobile Call Center IT 27% Citi Handlowy R&D MakoLab ITO TomTom R&D Clariant Services Poland SSC mBank SSC Transition Technologies ITO McCormick Shared Collabera IT SSC Tricentis IT Services UPS Blobal Business Comarch S.A. ITO SSC Media 4U IT Services Commerz Systems IT R&D 5,7% Mellon Call Center Veolia SSC/usługi SAP SSC Commerzbank SSC Mobica ITO Vistex IT Conduent BPO Netguru IT Voice Call Center Cybercom ITO Nordea Operation Warta insurance SSC SSC ITO/R&D 1% Deloitte Digital BPO Center Whirlpool Company SSC Delv Global Services IT Open R&D R&D Polska Engineering DHL Express Call Center Orange SSC ZF Group ITO 21% Centrum
Institutions supporting Outsourcing centres entrepreneurship using foreign languages
• Lodz Regional Development Agency Polish: 94 Danish : 7 Bulgarian: 5 • Lodz Chamber of Industry and Trade English: 82 Finnish: 3 Dutch: 5 German: 38 Norwegian: 6 Slovak: 5 Type of operation • Regional Economic Chamber Spanish: 18 Czech: 6 Serbian: 4 • Bionanopark Sp. z o.o. French: 23 Latvian: 2 Estonian: 1 • Foundation for Promotion Italian: 13 Japanese: 2 Romanian: 5 of Entrepreneurship in Łódź Russian: 15 Turkish: 7 Chinese: 2 Hungarian: 4 Swedish: 5 Croatian: 4 • ICT Central Poland Cluster Ukrainian: 6 Lithuanian: 2 Portuguese: 11 • LODZistics Cluster
14 15 Year of inauguration in Łódź Austria 1
Switzerland 2
Denmark 1
France 7
Finland 4
Germany 8
10 2019 Netherlands 5
Poland 37 1 – 2018 Great Britain 2
7 2017 USA 19
Greece 1 3 2016 India 1
5 2015 Japan 3
Ireland 1 5 2014 Luxembourg 1
7 2013 Poland/Germany 2 Sweden 3 4 2012
7 2011
36 – 2001–2010
12 1991–2000
3 – 1965–1990 Country of origin
17 /Salaries
IT Jobs – English speakers (PLN gross)
POSITION MINIMUM MAXIMUM
Net Developer 7 000 11 000
C++ Developer 7 500 12 000
Customer Service Phyton Developer 7 000 12 000 Jobs – English speakers (PLN gross) Cloud Engineer 8 500 14 000
IT Support Agent/Administrator 5 000 7 000
POSITION MINIMUM MAXIMUM
Junior Customer Service Agent 3 800 4 500
Customer Service Agent 4 500 5 500 Accounts Payables / Team Leader 6 000 8 000 Accounts Receivables Supervisor 8 000 9 000 Jobs – English speakers (PLN gross)
Manager 10 000 13 000 POSITION MINIMUM MAXIMUM
Junior accountant 4 500 5 000
Accountant 5 000 6 000
Technical Support Senior accountant 6 000 7 000 Jobs – English speakers (PLN gross) Team Leader 8 500 11 000
POSITION MINIMUM MAXIMUM Manager 11 000 15 000
1st line agent 4 000 5 000
2nd line agent 5 000 7 000
3rd line agent 7 000 9 000 General Ledger Team Leader 10 000 12 500 Jobs – English speakers (PLN gross)
Manager 12 000 14 000
POSITION MINIMUM MAXIMUM
Junior accountant 4 800 5 500
Accountant 5 500 7 000
Senior accountant 7 000 8 000 Gross average monthly salary in PLN in Łódź Team Leader 10 000 13 000 Manager 13 000 17 000 4 600 Source: Grafton Recruitment 19 /Culture, entertainment, recreation
9 cinemas
festivals Conference facilities 8 • Atlas Arena Examples of business, • Bionanopark Łódź theatres cultural and sports events • Centrum Biznesowe Synergia – Przerwa Conference & Events • Double Tree by Hilton Łódź 19 • Łódź Design Festival • EC1 Łódź - City of Culture • Łódź of Four Cultures Festival • Expo-Łódź • International Festival of Music Producers • Art Factory • Alexander Tansman International Festival of Music Personalities • Holiday Inn • International Festival of Plays Pleasant hospitals • Ambasador Centrum Hotel and Unpleasant • Ambasador Chojny Hotel • International Festival of Comics and shopping 21 • Ambasador Premium Hotel Games malls • Andel’s Hotel • Explorers Festival • Borowiecki Hotel • “Light Move Festival” Festival of Kinetic 15 Art of Light • Campanile Hotel • Łódź Young Fashion • Focus Hotel • Transatlantyk Festival - film festival • Novotel Hotel • Festival of Science, Technique and Art. • Puro Hotel • International Festival of Photography hotels • Rubin Hotel • Tourism Fair “Where Cultures Meet” • Łódź Special Economic Zone • Academic Job Fair 305 four-star hotels **** • Qubus Hotel • Noc Muzeów • Stare Kino Cinema Residence museums 15 three-star *** 23 • Festival of Colors • Tobaco Hotel 20 21 / Notes Business Development and Focus on Łódź International Relations Bureau prepared by:
The City of Łódź Office Piotrkowska 104a 90-926 Łódź
+48 42 638 59 39 [email protected] www.uml.lodz.pl
Pro Progressio - foundation supporting growth and promotion of outsourcing industry in Poland. The foundation cooperates with the public and private sector as well as with the international organisations operating in the outsourcing sector. Pro Progressio is a publisher of outsourcing sector media that is with OutsourcingPortal and Outsourcing&More magazine.
Pro Progressio manages the Pro Progressio Club, to which it invites business entities providing outsourcing services and organisations operating in direct environment of the sector. The club promotes and supports the development of the outsourcing activities, both in the area of services and production, furthermore, it facilitates the establishment of new contacts and increases the outsourcing brand awareness.
Fundacja Pro Progressio +48 22 213 02 44 ul. Sobieskiego 104/29 [email protected] 00-764 Warszawa www.proprogressio.pl
In cooperation with:
The Focus On Report may be disseminated or provided and disseminating the Report in print or parts of is prohibited solely as a whole and with a reference to the Report and each and every time requires a permission by Fundacja source: http://www.proprogressio.pl/pl/bazawiedzy/ Pro Progressio provided in writing under pain of nullity. focus-on.html. All copyrights to the Focus On Report, Content of the Focus On Report is subject to protection including the right to publish in print, are owned as prescribed by provision of law and in particular by the Act exclusively by the Fundacja Pro Progressio and “RIPOSTA” on Copyright and Neighbouring Rights of February 4th 1994 DOKTÓR spółka jawna. Duplicating, copying, providing (consolidated text Journal of Laws 2006 No. 90, item 631).
Source: Pro Progressio, Business Development and International Relations Bureau in Łódź, Main Statistical Office, Grafton Recruitment and JLL.