London Road, Reading Getting to: RG1 5AN The Royal Berkshire Hospital Tel: 0118 322 5111 (switchboard)

A4/A33/M4 TOWN CENTRE Sidmouth St B478 A3032 A4074 A4155 A329/M4/ B481 A329M/M3 A329 A4 Road A321 A327/M4 Road opens 2012

B4446 Redlands Road READING West Drive Buildings Berkshire

CITY CENTRE Cancer one way West Drive Centre B3350 Woodley SOUTH CENTRE EYE A4155 Addington Road BLOCK BLOCK BLOCK NORTH P A4 RBH BLOCK Phototherapy London Road A329(M) B3030 P BATTLE Diabetes A4 Centre Physiotherapy BLOCK South A&E East A33 Block A327 Annexe East Drive B3350 ENDOSCOPY MATERNITY B3033 Princes A329 House 10 BS MAIN Multi-storey Whitley Lower ENTRANCE car P Trust Education Centre B3270 BS Pingewood BS BS M4 Craven Road Eldon Road M4 BS BS A329/M4/ Occupational Dingley A329M/M3 Health 11 A329 Erleigh Road Sexual Health/ Breast Screening A33 A327 Key to map: Key to map:

RBH Royal Berkshire Hospital Train Station P Patient Parking Disabled Parking BS Bus Stop

Travel Reading Transport 0118 959 4000 The Royal Berkshire NHS Foundation Trust’s main site is Reading train station is a 20 minute walk from the hospital www.reading-buses.co.uk based about 15 minutes’ walk from the centre of Reading. (for a fit person), and offers high-speed rail links from London and Southampton. There is also easy access from The hospital is on a regular route for local buses. Reading Travel 01491 837988 the M4 motorway. Buses provide services with a seven to 10 minute www.busbook.co.uk frequency from Reading Station. Their buses are easy to Bicycle racks are available near Maternity, Endoscopy, National Bus Enquiries (Traveline) 0871 200 22 33 identify with colour coded routes. Premier Routes 9 (red Battle Block, North Block, South Block and near the road www.travelinesoutheast.org.uk buses), routes 19 and 19a operated by midi buses and entrance of the multi storey car park. Thames Travel route 144 serve the hospital. The fare is just National Rail Enquiries 08457 48 49 50 £1 to the hospital from the train station and just £1 back www.nationalrail.co.uk again (but this may change). Your appointment Parking Your appointment letter will tell you the date and time of your The Royal Berkshire Hospital During peak periods, there is often difficulty finding a appointment and which block or building you need to go to. London Road, Reading parking space. Please take this into consideration when Please check your letter carefully before you set off for your deciding how and when to travel to the hospital. appointment and please let us know if you are unable to attend. Berkshire RG1 5AN Public parking is Pay & Display. Parking for disabled The hospital is spread out over a large area and the wards Tel: 0118 322 5111 (switchboard) badge holders is free of charge. and departments are located over several levels. Parking concessions are available for the parents of Please follow any instructions given in your appointment Infection control: what you can do children in paediatric wards, to the partners of women letter or card and follow the signs for the BLOCK and not We take infection prevention and control very seriously. in labour and to the immediate relatives of long the level. Wards, departments and clinics are signposted Whether you are an outpatient, inpatient or a visitor, the term patients. Speak to a nurse on the ward for more within each block. best way you can help contribute to preventing germs passing information on concessions. The main reception desk is located on Level 2 and there is a from one patient to another is by washing your hands or using There is a change machine near reception Welcome Desk at the junction of Centre Block, Main Entrance the hand gel which you will find outside the entrance on Level 2 in the Main Entrance. and Eye Block – please ask the receptionists, welcomers or any to all clinical areas. members of staff if you need help in finding your way to your If you have recently had diarrhoea and/or vomiting, please Multi storey car park appointment. wait until 48 hours has elapsed from your last symptom Levels 0, 1, 2 and 3 are public. Most wards before visiting the hospital. Patients/visitors who suspect that and departments are accessed from Level 2. Getting around they may have an infection should telephone the ward or There is no public access to A&E or Endoscopy Please be aware that it may take up to 15 minutes to walk to department and ask for advice before coming in. from inside the main hospital. some wards and departments. Please take this into consideration Please help us keep our hospitals clean and tidy. By disposing when allowing time to get to your appointment. Disabled parking of waste (for example used tissues or sweet wrappers) in the An electric buggy driven by volunteers is also available Mon-Fri Level 2 has 26 disabled-only spaces and leads straight to household waste bins provided. 9am-4pm to transport patients. the reception and to most wards and departments in the Tell us your views If your passenger is disabled and you require assistance hospital. There are also seven disabled spaces on Level 0. If you have any suggestions on how we can improve our between the multi storey car park and the hospital, speak A limited number of disabled spaces are also available service or if you have any concerns you would like addressed, to a receptionist. If you are parked in other areas around the near West Drive buildings, South Block, North Block, please contact the Patient Relations Team on 0118 322 hospital site, please be aware there may be no one to assist Endoscopy and Battle Block. 8338 or email [email protected]. If you would you in these areas. like to give feedback – positive or negative, please complete Facilities a survey on the ward or department you visited by visiting There are public toilets (including changing facilities) www.royalberkshire.nhs.uk/surveys or telephone the Patient About: The Royal and telephones in every block. Relations Team to get a paper copy of the questionnaire sent Wheelchairs may be found on Level 2 in the multi storey car park. to you. You can also post feedback into any of the suggestion boxes around the hospital. Berkshire Hospital Special requirements You can also give feedback on the Trust by the visiting NHS The Royal Berkshire NHS Foundation Trust If you have any special needs relating to a disability, or you require Choices website www.nhs.uk under ‘Find and choose services’. language or communication support, please ring the telephone is one of the largest general hospital trusts number given in your appointment letter so that appropriate in the country. arrangements can be made. If you would like this information in another We provide acute medical and surgical services Refreshment and retail facilities language or in large print or Braille, please to Reading, Wokingham and West Berkshire The site has a number of cafés and shops, vending machines contact the Patient Relations Team and specialist services to a wider population and a restaurant available to visitors and members of the public. on 0118 322 8338 or email across Berkshire and its borders. Please ask a member of staff or one of the welcomers for directions to these. [email protected]