REQUEST FOR PROPOSAL

AboutHealth Consortium FCC Health Connect Fund Program Administered under Universal Service Administrative Company guidelines

RFP #01

Prepared by:

Fiberutilities Group Armstrong Centre Suite 500 222 Third Avenue, SE Cedar Rapids, IA 52401 (319) 364-3200

AboutHealth Consortium – RFP #01

TABLE OF CONTENTS

INTRODUCTION AND BACKGROUND ...... 3 PROPOSAL SUBMISSION PROCESS ...... 5 BID EVALUATION PROCESS ...... 6 ABOUTHEALTH CONSORTIUM PARTICIPATING ENTITIES ...... 7 SITE AND SERVICE SUBSTITUTIONS ...... 12 AVAILABILITY REQUIREMENTS ...... 13

PERFORMANCE REQUIREMENTS ...... 13

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INTRODUCTION AND BACKGROUND

Interested parties are invited to submit a bid response to this Request for Proposal (RFP) and propose a general contract for the procurement, installation, and support of broadband connectivity, managed services, networking equipment and warranties for the AboutHealth Consortium, a Federal Communications Commission (FCC) Rural Healthcare Connect Fund Consortium HCP #53711. AboutHealth Consortium is applying with the Universal Service Administrative Company (USAC), for program support funding through the Rural Healthcare Connect Fund (RHCF). This process requires a RFP to be posted on the USAC Web site for a minimum of 28 days in order for vendors to respond to the RFP. AboutHealth NP, LLC is the FCC USAC designated Consortium Leader. AboutHealth's member health systems include Aspirus, Advocate Aurora Health, Bellin Health, Gundersen Health System, ProHealth Care, and ThedaCare. More simply, we are the providers that you trust to keep your employees and family members healthy and the hospitals that help you get well when you are in need of care. We are 6 health systems, 41 hospitals, 351 clinics, 3,788 physicians, and our service area covers 94% of the state. The AboutHealth Vision is to promote well-being defined by a complete physical, mental, and social well-being that states with making great care more affordable and accessible for every resident. Together, we believe we can lower costs of healthcare for employers and families, help increase productivity by reducing missed days of work and school, and foster robust communities where people want to live, create jobs and work. We’ve banded together to build a new standard in healthcare for our patients and our communities. Moving forward, you will experience us as the best doctors, nurses, health coaches and clinicians in the state working to make great care more accessible and affordable. Aspirus, Advocate Aurora Health, Bellin Health, ProHealth Care, and ThedaCare are participating in the consortium RFP with the intention to broaden the participation to other members in the future. The following map depicts the AboutHealth member locations in scope for this RFP.

FIGURE 1 - ILLUSTRATIVE SITES MAP

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Fiberutilities Group LLC (FG) is a professional technology and management company that has been retained by AboutHealth to administer this (RFP) and evaluate the vendor responses. The goal of the AboutHealth Consortium is to link rural caregivers, hospitals, and clinics to clinical resources, expertise and knowledge not readily available in the rural communities thus improving the healthcare delivery system across communities served by the AboutHealth Consortium. The AboutHealth Consortium is seeking proposals for long term leased or owned network services and the engineering, equipment, warranty, implementation, and ongoing network support to procure, install, and maintain a dedicated, managed, and secure broadband (private Intranet) network. Public Internet service and public voice dedicated and/or switched services, including the engineering, equipment, warranty, implementation, and ongoing network support required to make the voice services function properly are also being sought as part of this RFP. AboutHealth Consortium has existing broadband connections, including public Internet and voice services, with all facilities; however, we are seeking bids from competing service providers to identify the most appropriate services that can support our existing and future needs with lowest cost being an important consideration. The AboutHealth Consortium is seeking proposals, which will receive partial funding through the Healthcare Connect Fund (HCF), for the nonrecurring costs (NRC) associated with provisioning the leased service and up to three (3) years of monthly recurring costs (MRC) for all of the AboutHealth Consortium locations. This RFP is seeking: 1. Broadband connectivity (including Public Internet) for all consortium member sites 2. Redundant broadband connectivity for all consortium member sites 3. Managed services and network technology for all consortium member sites 4. Network equipment, technologies, and associated warranties for all or some of the consortium sites 5. Network design, engineering, management, and network operation bids for all or part of the AboutHealth Consortium network. Bidders are requested to provide the cost of (1) owning and (2) leasing the requested infrastructure. For services or equipment that include an ineligible component, service providers must provide pricing for a comparable service or piece of equipment that includes only eligible components. Vendors may respond to any of these services separately and are not required to respond to all aspects of the RFP. The goal of this project is to facilitate, through connectivity, improvements in patient care by making available both critical care and new, ground breaking health care applications for rural users. Specific uses include (but are not limited to): • Intra- and inter-region secure medical records sharing • Connectivity to other regional health care networks and national interoperability initiatives, such as the Department of Health and Human Services or the Center for Disease Control, Internet2 or other private healthcare networks • Enabling the deployment and use of various tele-health applications in a rural environment through large bandwidth connectivity

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PROPOSAL SUBMISSION PROCESS

All questions or requests for clarification related to the requirements specified in this RFP should be directed to: Gerald E Horst Fiberutilities Group, LLC 222 Third Avenue SE Suite 500 Cedar Rapids, Iowa, 52401 Phone: 319- 297-6904 Fax: 319-364-8100 E mail: [email protected]

For more information on the FCC Healthcare Connect Fund Program, see the USAC website address http://www.usac.org/rhc/healthcare-connect/default.aspx The bidding process will begin upon USAC posting this RFP on its website and remain open for no less than the 28 days required by USAC and will fully comply with all USAC required bid posting requirements and timelines. Bids shall be due on the 28th day after USAC posts the RFP. Bid Response Deadline ...... 5:00 PM Central Time on the 28th day after posting Bid Award Announcements (approx.) ...... 5 days after bid response deadline AboutHealth is committed to a fair, open, and transparent bidding process. All questions or requests for clarification should be presented to the RFP Point of Contact listed in the section above. Verbal and written communications shall not be binding on AboutHealth unless expressly set forth in writing and signed by AboutHealth. All bidders responding to this RFP must have a valid 498 ID (formerly known as Service Provider Identification Number or SPIN) issued by USAC. The bidder’s 498 ID must be provided at the time of the RFP response. Bidders must make certain that their 498 ID qualifies them for participation in the HCF. Any questions by bidders related to the 498 ID or USAC’s requirements should be reviewed at the USAC website address: http://www.usac.org/rhc/healthcare-connect/SP/fcc-form-498.aspx All RFP responses should include: • Complete Contact Information • Identification of 498 ID (SPIN) • Background Information • Description of Proposed Services • Project Management Description • Qualifications and References of Offerors and all Subcontractors • Schedule/Timeline • Pricing Section All responses to this RFP must be electronic and received in MS Word or PDF format at: [email protected] with “ABOUTHEALTH RFP RESPONSE” in the subject line. All RFP RESPONSES MUST BE RECEIVED BY NO LATER THAN 5:00 PM CENTRAL TIME ON THE 28TH DAY AFTER THE POSTING OF THE RFP. PROPOSALS RECEIVED AFTER THE SPECIFICIED CLOSING DATE AND TIME WILL NOT BE ACCEPTED. This RFP is not a contract between AboutHealth and the winning bidder(s).

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BID EVALUATION PROCESS

Bids not meeting the specifications as outlined in this RFP may be disqualified. Bids will be evaluated using the following weighted criteria for each category: Evaluation Criteria Percentage 1. Overall cost 30% 2. Prior Experience 25% 3. One Vendor Solution 25% 4. Bandwidth 20%

The selection will be based on all factors indicated in this section and may not go to the lowest bidder if cost is outweighed by a combination of other features in the winning vendor’s bid. The point scale listed above will determine the most cost-effective solution for the AboutHealth Consortium. The AboutHealth Consortium reserves the right to select bid proposals which, in the sole judgment of the consortium leader, most nearly conforms to the specifications set forth herein. AboutHealth reserves the right to reject any and all bids and to waive formalities. AboutHealth reserves the right to contact a bidder after submission of bid proposals for the purpose of clarifying a bid proposal to ensure mutual understanding. This contact may include written questions, interviews, site visits, and a review of past performance. This information may be used to evaluate the bidder’s bid proposal. However, the information received from the bidder shall not be considered in the evaluation of a bidder’s bid proposal if the information materially alters the content of the bid proposal. The issuance of this RFP and the receipt of information in response to this RFP shall not in any way cause AboutHealth to incur any liability or obligation to Bidders, financial or otherwise. AboutHealth shall under no circumstances have any responsibility for any cost or expenses of any Bidder in preparing and submitting its bid. AboutHealth shall not be liable to any broker, consultant, or other entity acting on behalf of the Bidder for any brokerage or other fee or payment related directly or indirectly to this RFP or to the selection of a Bidder. All RFP proposals and supporting material submitted by Bidder or its agents in response to this RFP becomes the property of AboutHealth and will not be returned. Winning bidders shall agree to maintain transaction documentation and records for a period of 5 years after payment in compliance with FCC rules and USAC document retention requirements. This is a request for proposal, not an offer. Submission of a response does not constitute acceptance nor does an award. An offer and acceptance only occurs upon the successful negotiation and execution of an agreement between the bidder and AboutHealth. AboutHealth reserves the right to not award a bid for any reason for any or all locations. RFP responses will not be shared with other bidders. All bids submitted will receive a closure response consisting of either a) the awarding of the bid or b) a non-award notification via email. Bidders should anticipate a minimum of 5 days to complete the analysis of bids and provide the appropriate closure response. The payment process will be according to the Healthcare Connect Fund rules and regulations, found at: http://www.usac.org/rhc/healthcare-connect/consortia/step08/default.aspx From the USAC website above:

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“Invoicing is a joint process between an applicant and their service provider. Upon receipt of a service provider's bill, the consortium leader creates and approves an invoice for services received, certifying that the invoice is accurate and that each consortium member has paid its 35-percent contribution. The consortium leader then sends the invoice to the service provider. The service provider certifies the invoice's accuracy and will later use it to receive payment from USAC. The FCC Form 463 is the form that is submitted to USAC by the service provider to complete this process. All invoices must be received by USAC within six months of the end date of the funding commitment.”

ABOUTHEALTH CONSORTIUM PARTICIPATING ENTITIES

The participating AboutHealth Consortium members include rural health clinics, rural hospitals, urban hospitals, off-site data centers, and off-site administrative offices. Table 2. PARTICIPATING LOCATIONS

NBR HCP HCP NAME Address City State Zip 1 11153 ASPIRUS IRON RIVER HOSPITAL 1400 W ICE LAKE ROAD IRON RIVER MI 49935 2 11154 ASPIRUS KEWEENAW HOSPITAL 205 OSCEOLA STREET LAURIUM MI 49913 3 11155 ASPIRUS ONTONAGON HOSPITAL 601 SOUTH 7TH STREET ONTONAGON MI 49953 4 11156 ASPIRUS IRONWOOD HOSPITAL N10561 GRAND VIEW LANE IRONWOOD MI 49938 Aurora Health Care- Doctors Clinic of 5 11257 201 E MORRISSEY DR ELKHORN WI 53121 Elkhorn 6 11258 Aurora Health Care - East Troy 2483 CORPORATE CIR EAST TROY WI 53120 7 11261 Burlington Clinic 248 MCHENRY ST BURLINGTON WI 53105 8 11262 Aurora Health Care - Fond Du Lac 210 WISCONSIN AMERICAN DR FOND DU LAC WI 54937 9 11263 Aurora Health Care - Two Rivers Clinic 2219 GARFIELD STREET TWO RIVERS WI 54241 Aurora Health Care - Lakeland Medical 10 11264 W3985 COUNTY ROAD NN ELKHORN WI 53121 Center 11 11265 Aurora Health Care - Manitowoc Clinic 601 REED AVE. MANITOWOC WI 54220 12 11566 Aurora Health Care - Delavan (Hobbs Dr) 1550 HOBBS DRIVE DELAVAN WI 53115 13 11567 Aurora Health Center - Sturgeon Bay 1910 ALABAMA ST STURGEON BAY WI 54235 14 11572 Aurora Manitowoc Clinic - South 4100 DEWEY ST MANITOWOC WI 54220 15 11574 Manitowoc Clinic - Valders 721 S CALUMET ST VALDERS WI 54245 16 11603 Marinette/Menominee Clinic 3130 SHORE DRIVE MARINETTE WI 54143 17 11604 Marinette/Menominee Peshtigo Clinic 603 FRENCH ST PESHTIGO WI 54157 18 11605 MARINETTE MENOMINEE CLINIC 1510 UNIVERSITY DR MARINETTE WI 54143 19 11958 EUREKA COMMUNITY HOSPITAL 101 S MAJOR ST EUREKA IL 61530 410 DEWEY STREET (EAST WISCONSIN 20 12667 ASPIRUS RIVERVIEW HOSPITAL WI 54494 BLDG) RAPIDS 21 12678 Aspirus Riverview Clinic - Rome 1160 ROME CENTER DRIVE NEKOOSA WI 54457 22 13237 CHN Family Health Care Clinic 1080 W FOND DU LAC STREET RIPON WI 54971 23 13238 CHN Waushara Family Physicians Clinic N6493 VALLEY CIRCLE DR PLAINFIELD WI 54966 24 13240 CHN Markesan Medical Center 340 ENTERPRISE DRIVE MARKESAN WI 53946 25 13241 CHN Princeton Family Medical Center 502 W WATER STREET PRINCETON WI 54968

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26 13243 CHN Associated Family Physicians Clinic N2934 HWY 22 NORTH WAUTOMA WI 54982 27 13245 CHN Berlin Memorial Hospital 225 MEMORIAL DR BERLIN WI 54923 CHN Wild Rose Community Memorial 28 13246 601 GROVE AVE WILD ROSE WI 54984 Hospital 29 13248 CHN Waushara Family Physicians Clinic 701 GROVE AVE. WILD ROSE WI 54984 30 13298 Aurora Health Center - Lake Geneva 146 E. GENEVA SQUARE LAKE GENEVA WI 53147 31 13300 Aurora Medical Center - Two Rivers 5000 MEMORIAL DRIVE TWO RIVERS WI 54241 32 13487 Aurora Health Center - Mishicot Clinic 175 S STATE STREET MISHICOT WI 54228 Marinette Diagnostic Clinic - Aurora 33 13868 4061 OLD PESHTIGO RD MARINETTE WI 54143 Health Care 34 13937 Walworth Medical Clinic 525 KENOSHA ST WALWORTH WI 53184 Aurora Health Care - North Fond du Lac 35 14363 700 PARK RIDGE LN FOND DU LAC WI 54935 Clinic 36 14364 Aurora Health Care - Reedsville 106 MILL ST REEDSVILLE WI 54230 37 14615 Aspirus General Clinic Antigo 110 EAST 5TH AVENUE ANTIGO WI 54409 38 14616 Aspirus General Clinic - Birnamwood 400 RAILROAD AVENUE BIRNAMWOOD WI 54414 39 14617 Aspirus General Clinic - Elcho W10618 CLINIC STREET ELCHO WI 54428 40 14622 Aspirus Clinics Land O Lakes Clinic 4348 HIGHWAY B LAND O'LAKES WI 54540 41 14623 Memorial Health Center - Prentice Clinic 1511 RAILROAD AVENUE PRENTICE WI 54556 42 14624 Memorial Health Center - Rib Lake Clinic 1121 HIGHWAY 102 RIB LAKE WI 54470 43 14813 CHN Medical Group Eastridge W832 HWY. 91 BERLIN WI 54923 44 14892 AMG - Northern Door 2521 S BAY SHORE DRIVE SISTER BAY WI 54234 45 14893 Aurora Health Care - Wautoma 900 E DIVISION ST WAUTOMA WI 54982 46 14908 Memorial Health Center - Gilman Clinic 320 EAST MAIN STREET GILMAN WI 54433 47 14909 ASPIRUS MEDFORD HOSPITAL 135 SOUTH GIBSON STREET MEDFORD WI 54451 48 15010 Aurora Health Center - Waterford 818 FORREST DR WATERFORD WI 53185 49 15011 Aurora Medical Center - Hartford 1032 E SUMNER ST HARTFORD WI 53027 50 15013 Aurora Rehabilitation Center 300 MCCANNA PKWY BURLINGTON WI 53105 51 15015 Aurora Sheboygan Clinic - Cedar Grove 313 S MAIN ST CEDAR GROVE WI 53013 52 15016 Aurora-Metro E 2636 EASTERN AVE PLYMOUTH WI 53073 53 15017 Aurora Sheboygan Clinic - Random Lake 110 BUTLER ST RANDOM LAKE WI 53075 54 15018 Aurora Valley View - Urgent Care 901 REED ST PLYMOUTH WI 53073 55 15019 Behavioral Health Services 190 GARDNER AVE BURLINGTON WI 53105 56 15138 Aurora Health Care - Winneconne 6085 HARBOUR VIEW DR WINNECONNE WI 54986 57 15139 Aurora Health Center - Fremont N430 WOOD DUCK DR FREMONT WI 54940 58 15140 Aurora Health Care - Seymour 1100 ORCHARD DR SEYMOUR WI 54165 59 15141 Aurora Sheboygan Clinic - Kiel 1001 SERVICE RD KIEL WI 53042 60 15142 Memorial Hospital of Burlington 252 MCHENRY ST BURLINGTON WI 53105 61 15433 Aurora Health Care - Shawano 1346 E GREEN BAY ST SHAWANO WI 54166 62 16137 Aurora Health Center - Bonduel 101 EXPRESS WAY BONDUEL WI 54107 63 16138 Aurora Health Center - Lomira 375 EAST AVE LOMIRA WI 53048 Aurora Health Center - Union Grove 64 16173 4320 67TH DR UNION GROVE WI 53182 (67th Dr) 65 16174 NorthReach - Daggett Medical Center 106 SOUTH SCHOOL ROAD DAGGETT MI 49821 66 16175 NorthReach - Crivitz Medical Center 218 HIGHWAY 141 SOUTH CRIVITZ WI 54114

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67 16176 NorthReach - Family Care Medical Clinic 3123 SHORE DRIVE MARINETTE WI 54143 NorthReach - Family Doctors of 68 16177 2720 CAHILL RD MARINETTE WI 54143 Marinette 69 16178 NorthReach - Pediatrics 1106 UNIVERSITY DRIVE MARINETTE WI 54143 NorthReach - Peshtigo Family Practice 70 16179 441 FRENCH STREET PESHTIGO WI 54157 Clinic Aurora Health Care - Delavan (E Geneva 71 16634 830 E GENEVA ST DELAVAN WI 53115 St) Aurora Rehabilitation Center - Sturgeon 72 16736 1449 GREEN BAY RD STURGEON BAY WI 54235 Bay 73 16737 Aurora Health Care - Plymouth 2600 KILEY WAY PLYMOUTH WI 53073 74 16878 Aurora Health Care - Denmark 629 SOLVANG WAY DENMARK WI 54208 75 16904 Bond Health Center 820 ARBUTUS AVENUE OCONTO WI 54153 76 16905 Bellin Family Medical Center - Bonduel 401 MILL STREET BONDUEL WI 54107 77 16906 Bellin Family Medical Center - Brillion 964 W. RYAN ST. BRILLION WI 54110 78 16907 Bellin Family Medical Center - Denmark 595 COUNTY ROAD R DENMARK WI 54208 Bellin Family Medical Center - 79 16908 575 4TH STREET KEWAUNEE WI 54216 Kewaunee Bellin Family Medical Center - 80 16909 140 SCHOOL CREEK TRAIL LUXEMBURG WI 54217 Luxemburg Bellin Family Medical Center - Oconto 81 16911 107 E HIGHLAND DRIVE OCONTO FALLS WI 54154 Falls 82 16913 Bellin Family Medical Center - Seymour 405 COMMERCIAL DRIVE SEYMOUR WI 54165 83 16914 Bellin Family Medical Center - Suring 307 MANOR DRIVE SURING WI 54174 84 16916 Bellin Family Medical Center - Algoma 831 PARKER AVE ALGOMA WI 54201 85 17152 Aurora Health Care - Oconto 530 SMITH AVE OCONTO WI 54153 86 17153 Aurora Health Care - Ripon 1242 WEST FOND DU LAC ST RIPON WI 54971 IRON 87 17182 Bellin Health Iron Mountain Clinic 440 WOODWARD AVE. MI 49801 MOUNTAIN 88 17436 North Reach Healthcare - Admin 3120 RIVERSIDE AVE MARINETTE WI 54143 89 17486 CHN Medical Group - CMCGL 670 COUNTY HWY A GREEN LAKE WI 64941 90 17678 Aurora Health Care-Dodge Street 116 N DODGE ST BURLINGTON WI 53105 91 17810 Aspirus Clinic - Rhinelander Clinic 1630 NORTH CHIPPEWA DRIVE RHINELANDER WI 54501 92 17811 Aspirus Clinic - Woodruff Clinic 611 VETERANS PARKWAY WOODRUFF WI 54568 93 17812 Aspirus Clinic - Wittenberg Clinic 1660 SUE ALAN DRIVE WITTENBERG WI 54499 6951 SOUTH MICHIGAN 94 17814 Aspirus Clinic - Three Lakes Clinic THREE LAKES WI 54562 STREET 95 17815 Aspirus Clinic - Marathon Clinic 670 COMMUNITY CIRCLE MARATHON WI 54448 96 17817 Aspirus Clinic - Edgar Clinic 103 SOUTH 3RD AVENUE EDGAR WI 54426 97 17824 Aspirus Wausau Hospital - Merrill Clinic 3333 EAST MAIN STREET MERRILL WI 54452 ADVOCATE EUREKA MEDICAL GROUP 98 17892 385 S ORANGE ST EL PASO IL 61738 PRIMARY CARE EL PASO 99 17976 Riverside Medical Center - ThedaCare 800 RIVERSIDE DR WAUPACA WI 54981 Memorial Health Center - Therapy & 100 18073 103 SOUTH GIBSON STREET MEDFORD WI 54451 Fitness Clinic 101 18146 Aspirus Ontonagon Outpatient PT 400 RIVER STREET ONTONAGON MI 49953 Aspirus - Ontonagon Bruce Crossing BRUCE 102 18147 13833 US HIGHWAY 45 MI 49912 Clinic CROSSING ThedaCare - New London Family 103 18303 1405 MILL ST NEW LONDON WI 54961 Medical Center

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104 18304 ThedaCare Physicians-Manawa 425 2ND STREET MANAWA WI 54949 105 18305 ThedaCare Physicians-Iola 160 S CHET KRAUSE DR IOLA WI 54945 ThedaCare Physicians-Tigerton Family 106 18307 110 CEDAR STREET TIGERTON WI 54486 Medicine ThedaCare Physicians-Clintonville Family 107 18308 370 S MAIN STREET CLINTONVILLE WI 54929 Medicine ThedaCare Physicians-Family Medicine- 108 18309 400 S MAPLE BLACK CREEK WI 54106 Black Creek 109 18310 ThedaCare Physicians - Shawano 100 COUNTY ROAD B SHAWANO WI 54166 110 25510 Aspirus Crystal Falls Clinic 1328 US HIGHWAY 2 CRYSTAL FALLS MI 49920 111 25512 Bellin Health Escanaba Clinic 610 S LINCOLN RD ESCANABA MI 49829 112 25845 Memorial Health Center - Phillips Clinic 625 PETERSON AVENUE PHILLIPS WI 54555 113 26028 Aspirus Grand View Hurley Clinic 501 GRANITE ST HURLEY WI 54534 Aspirus Keweenaw Outpatient Therapies 114 26103 25680 COPPER KING WAY CALUMET MI 49913 & Fitness Center 115 26104 Aspirus-Keweenaw Lake Linden Clinic 110 CALUMET STREET LAKE LINDEN MI 49945 Aspirus-Keweenaw Houghton Physical 116 26105 960 RAZORBACK DRIVE HOUGHTON MI 49931 Therapy 117 26106 Aspirus-Keweenaw Medical Arts Clinic 301 WEST LAKESHORE DRIVE HOUGHTON MI 49931 118 26107 Aspirus-Keweenaw Fast Care Clnic 900 MEMORIAL ROAD HOUGHTON MI 49931 119 26109 ASPIRUS LANGLADE HOSPITAL 112 EAST 5TH AVENUE ANTIGO WI 54409 Bellin Memorial Hospital, Inc. Fincantieri 120 26206 Bellin Medical & Wellness Bay 311 N. 3RD AVENUE STURGEON BAY WI 54235 Shipbuilding Bellin Memorial Hospital, Inc. - 121 26207 Fincantieri Northreach Medical & 1600 ELY STREET MARINETTE WI 54143 Wellness Marinette Marine 122 31510 NorthReach Menominee Medical Clinic 1100 10TH STREET MENOMINEE MI 49858 123 31514 NorthReach FastCare 2741 ROOSEVELT ROAD MARINETTE WI 54143 124 32405 ThedaCare - Physicians Weyauwega 206 S MILL ST WEYAUWEGA WI 54983 125 35368 St. Joseph's Outpatient Center 501 AURORA STREET ANTIGO WI 54409 Aspirus - Cardiovascular Associates - 126 35369 2275 NORTH SHORE DRIVE RHINELANDER WI 54501 Rhinelander 127 35596 ASPIRUS WAUSAU HOSPITAL 333 PINE RIDGE BLVD WAUSAU WI 54401 128 36322 Aspirus Pleasant View 595 PETERSON DRIVE PHILLIPS WI 54555 129 37431 AspirusCDC (Print shop) 5450 WEST STEWART AVENUE WAUSAU WI 54401 130 37443 Aspirus - Backup Data Center 3000 WESTHILL DRIVE WAUSAU WI 54401 131 38550 Bellin Memorial Hospital 744 S WEBSTER AVE GREEN BAY WI 54301 Bellin Health Marinette Menomonee 132 38576 3200 SHORE DRIVE MARINETTE WI 54143 Clinic 133 42171 Aspirus Keweenaw-Houghton Clinic 1000 CEDAR BLUFF DR HOUGHTON MI 49931 134 49337 ThedaCare IT 222 222 W COLLEGE AVE APPLETON WI 54911 135 49338 Thedacare Secondary Data Center 1920 LIBAL STREET GREEN BAY WI 54301 ThedaCare Regional Medical Center- 136 49836 130 2ND ST NEENAH WI 54956 Neenah ThedaCare Regional Medical Center- 137 49837 1818 N MEADE ST APPLETON WI 54911 Appleton 138 52029 Bellin Health Marinette 2820 ROOSEVELT ROAD MARINETTE WI 54143 139 53357 ThedaCare Juliette Manor 482 OAK ST BERLIN WI 54923 140 53358 ThedaCare Physicians - Waupaca 710 RIVERSIDE DR WAUPACA WI 54981

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141 53359 ThedaCare Peabody Heritage 2600 S HERITAGE WOODS DR APPLETON WI 54915 142 53379 Aspirus FastCare Clinic - Abbotsford 1011 EAST SPRUCE STREET ABBOTSFORD WI 54405 143 53380 Aspirus Eye Clinic 404 EAST SHARON AVENUE HOUGHTON MI 49931 144 53384 Aspirus Keweenaw Laurium Wellness 300 HECLA STREET LAURIUM MI 49913 145 53387 Aspirus Medford Clinic 143 SOUTH GIBSON STREET MEDFORD WI 54451 146 53388 Aspirus Genesee Clinic 229 W. GENESEE STREET IRON RIVER MI 49935 147 53389 Aspirus Grand View Eye Surgical Center E6112 BLUFF VIEW ROAD IRONWOOD MI 49938 148 53390 Aspirus Kidney Care - Medford 111 SOUTH GIBSON STREET MEDFORD WI 54451 Aspirus Outpatient Therapy Services - 149 53391 603 PETERSON DRIVE PHILLIPS WI 54555 Phillips 150 53393 Aspirus Therapy - Prentice 619 BRIDGE STREET PRENTICE WI 54566 Mukwonago Clinic, Emergency, Occ 151 53435 240 MAPLE AVE MUKWONAGO WI 53149 Health 152 53438 Oconomowoc Memorial Hospital 791 E SUMMIT AVE OCONOMOWOC WI 53066 ProHealth Medical Group- Watertown 153 53440 109 AIR PARK DR WATERTOWN WI 53094 Clinic Watertown Regional Medical Center 154 53442 123 HOSPITAL DRIVE WATERTOWN WI 53098 Occupational Health 155 53443 Waukesha Memorial Hospital 725 AMERICAN AVE WAUKESHA WI 53188 ThedaCare Medical Center-Waupaca 156 53584 N2610 HIGHWAY 22 WAUPACA WI 54981 Phy Ther 157 54009 Aurora Health Center 709 SPRING VALLEY RD BURLINGTON WI 53105 975 NORTH PORT 158 54012 Aurora Medical Center in Grafton GRAFTON WI 53024 WASHINGTON RD Aurora Health Center / Aurora Medical 159 54014 10400 75TH ST KENOSHA WI 53142 Center 160 54017 Aurora Sports Medicine Institue 700 GENEVA PARKWAY N LAKE GENEVA WI 53147 161 54018 Aurora St. Luke's Medical Center 2900 W. OKLAHOMA AVE WI 53215 162 54019 Aurora Sinai Medical Center 945 N 12TH ST MILWAUKEE WI 53233 163 54021 Aurora Medical Center in Oshkosh 855 N WESTHAVEN DR OSHKOSH WI 54904 164 54022 Aurora Medical Center in Summit 36500 AURORA DR SUMMIT WI 53066 165 54023 Aurora Psychiatric Hospital 1220 DEWEY AVE WAUWATOSA WI 53213 166 54030 Aurora West Allis Medical Center 8901 W LINCOLN AVE WEST ALLIS WI 53227 167 54074 ThedaCare Corporate Office 122 E COLLEGE AVE APPLETON WI 54911 168 54080 ThedaCare Association Drive Office 820 ASSOCIATION DR APPLETON WI 54914 169 54096 Allouez Facility 2020 WEBSTER AVE GREEN BAY WI 54305 170 54097 ThedaCare Print Shop 415 3RD ST MENASHA WI 54952 171 54098 Bellin Admin Center 1263 EAST MASON GREEN BAY WI 54301 172 54100 Bel-Regional Warehouse 3355 RIDGE RD ASHWAUBENON WI 54115 617 SOUTH ROOSEVELT 173 54102 Old Bel-Regional Building GREEN BAY WI 54301 STREET N17 W24100 RIVERWOOD DR, 174 54109 ProHealth Riverwood Main Data Center WAUKESHA WI 53188 SUITE 130 175 54110 ProHealth Data Center - Level 3 Colo 3235 INTERTECH DR BROOKFIELD WI 53045 176 54122 Aurora St. Luke's South Shore 5900 S LAKE DR CUDAHY WI 53110 177 54125 Aurora At Home - Admin 931 DISCOVERY RD GREEN BAY WI 54311 178 54126 Aurora Health Care Corporate Office 750 W VIRGINIA ST MILWAUKEE WI 53204 179 54128 Aurora At Home - Admin 11333 W. NATIONAL AVE. MILWAUKEE WI 53227

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180 54129 Aurora Health Center - Brookfield 16985 W BLUEMOUND RD BROOKFIELD WI 53005 8675 N PORT WASHINGTON 181 54132 Aurora North Shore Learning Center FOX POINT WI 53217 RD SOUTH 182 54133 Aurora Central Business Office 100 15TH AVE WI 53172 MILWAUKEE 183 54147 Aurora Materials Management - Admin 761 BROOKVIEW AVENUE BURLINGTON WI 53105 184 54148 Aurora New Berlin Pre Service Center 12695 W NATIONAL AVE NEW BERLIN WI 53151 185 54149 Aurora Health Care - Heil Center 3031 W MONTANA ST MILWAUKEE WI 53215 186 54151 Summit Data Center 36062 STONEHEDGE TRAIL SUMMIT WI 53066 187 55726 SHOREHAVEN LIVING 1305 W WISCONSIN AVE OCONOMOWOC WI 53066 BROOKFIELD REHABILITATION & 188 55728 18740 W BLUEMOUND RD BROOKFIELD WI 53045 SPECIALTY CARE AURORA HEALTH CARE AT CEDAR 189 55735 5595 COUNTY ROAD Z WEST BEND WI 53095 COMMUNITY AURORA SHEBOYGAN MEMORIAL 190 55736 2629 N 7TH STREET SHEBOYGAN WI 53083 MEDICAL CENTER Aspirus School District of 191 58297 665 COOLIDGE AVE, DOOR #7 RHINELANDER WI 54501 Rhinelander Clinic 192 59915 WELLS BUILDING DATA CENTER 324 E. WISCONSIN AVE MILWAUKEE WI 53202 193 59918 N.E.W. MEDICAL CLINIC AT NWTC 2740 W. MASON ST. GREEN BAY WI 54303 194 59920 BELLIN COLLEGE OF NURSING 3201 EATON RD GREEN BAY WI 54311 OCONTO UNIFIED SCHOOL DISTRICT 195 59922 400 MICHIGAN AVE OCONTO WI 54153 EMPLOYERS CLINIC 196 61160 ASPIRUS IRON RIVER CLINIC 814 SOUTH ICE LAKE ROAD IRON RIVER MI 49935 AURORA BAY AREA HEALTH CENTER - 197 64234 112 N US 141 CRIVITZ WI 54114 CRIVITZ 198 64548 AURORA BAY AREA MEDICAL GROUP 3003 UNIVERSITY DRIVE MARINETTE WI 54143 199 65035 AURORA PHILANTHROPY OFFICE 620 E GREEN BAY AVE SAUKVILLE WI 53080 ADVOCATE LUTHERAN GENERAL 200 65038 1775 DEMPSTER ST PARK RIDGE IL 60068 HOSPITAL ADVOCATE GOOD SAMARITAN DOWNERS 201 65040 3815 HIGHLAND AVE IL 60515 HOSPITAL GROVE 202 65042 ADVOCATE GOOD SHEPHERD HOSPITAL 450 W HIGHWAY 22 BARRINGTON IL 60010 ADVOCATE MASONIC MEDICAL 203 65043 836 W WELLINGTON AVE IL 60657 CENTER ADVOCATE MEDICAL GROUP PRIMARY 204 65044 105 S MAJOR ST EUREKA IL 61530 CARE EUREKA 205 65045 ADVOCATE SHERMAN HOSPITAL 1425 N RANDALL RD ELGIN IL 60123 ADVOCATE SOUTH SUBURBAN 206 65046 17800 KEDZIE AVE HAZEL CREST IL 60429 HOSPITAL 207 65048 ADVOCATE TRINITY HOSPITAL 2320 E 93RD ST CHICAGO IL 60617 208 65051 RML SPECIALTY HOSPITAL - HINSDALE 5601 S COUNTY LINE RD HINSDALE IL 60521 209 65053 ADVOCATE BROMENN MEDICAL CENTER 1304 FRANKLIN AVE NORMAL IL 61761 210 65054 ADVOCATE CHRIST MEDICAL CENTER 4440 W 95TH ST OAK LAWN IL 60453 211 65056 ADVOCATE CONDELL MEDICAL CENTER 801 S MILWAUKEE AVE LIBERTYVILLE IL 60048

SITE AND SERVICE SUBSTITUTIONS

The AboutHealth Consortium may make site substitutions in accordance with the FCC policy to minimize the burden on consortium participants and increase administrative efficiency by enabling HCPs to ask USAC to substitute or modify the site or service without modifying the actual

Page 12 2/27/2019 AboutHealth Consortium – RFP #01 commitment letter. Additionally, the consortium may institute site and service substitutions over time as long as the site being added is eligible under the HCF; the substitution does not violate the current contract; the substitution is within the scope of the controlling request for services, including any applicable request for proposal used in the competitive bidding process; and (if it qualifies) does not cause the total amount of support under the funding commitment to increase.

AVAILABILITY REQUIREMENTS Availability is a percentage of total time that service is operative when measured over a 30-calendar month (720 hour) period. Ethernet or equivalent service is considered inoperative when service is degraded to a level in which the packets are not passed between the user point of demarcation and the host point of demarcation. The end-to-end availability test standard for Ethernet or equivalent service specified for the access connection is:

Specification Availability Single Cable Entrance 99.5%

The response time by the bidder shall be no greater than 3 hours from notification by the network operator or the end user of the service interruption. Vendor shall provide proactive notification and update the network managers hourly on progress attempts to fix the incident. Vendor shall also provide an escalation contact list.

PERFORMANCE REQUIREMENTS Performance is noted in terms of packet loss and latency. Packet Loss Ratio is defined as percentage of in-profile Ethernet or equivalent frames not reliably delivered between the edge router to the ingress/egress point of the core network router over a given measurement interval. Latency is defined as the average time it takes a packet to travel from the edge router to the ingress/egress point of the AboutHealth Consortium network router over a given measurement interval. The Packet Loss Ratio and Latency standards for end-to-end portions of Ethernet or equivalent service are SPECIFICATION MONTHLY AVERAGE Packet Loss Ratio No more than 0.5% Latency No more than 30ms

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