The Nava Raipur Smart City: Quality of Life, Smart Growth, and City Resilience

CUSTOMER CASE STUDY

The Nava Raipur smart city: quality of life, smart growth, and city resilience

Company Name - Nava Raipur Atal Nagar Vikas Pradhikaran (NRANVP) Industry - Infrastructure

Goals AVEVA Solution y Construct a world-class greenfield smart city y AVEVATM Unified Operations Center y Achieve high livability through civic operational y AVEVATM Water Network Optimization efficiency y AVEVATM Water Loss Management y Develop an infrastructure and operations plan to y TM underpin optimized city management AVEVA Enterprise Asset Management

Challenges Results y y To deliver the first environmentally sustainable smart Real-time insight and management of critical city as the new capiital of Chhattisgarh state infrastructure systems across the city. y y To use optimized solutions to meet the needs of Better management of supply and demand for citizens and businesses crucial civic services including water, street-lighting, electrical and sewerage services, in real time. y To enhance quality of life through safe, efficient, y sustainable civic amenities and planning systems. Nava Raipur designated a lighthouse for the Indian Government’s National Smart Cities Mission This platform acted as a hub for real-time system Nava Raipur, smart city information, situational awareness, and response,

including water, power, street lighting, public

Nava Raipur Atal Nagar, located in central India, is the transportation, traffic management, CCTV, contact country’s first metropolitan greenfield Smart City and centers, and e-governance. The combined Smart a beacon for Smart City planning, development, and City solution enhances sustainability and operational operation worldwide. In 2000, when India established efficiency, delivering civic services to citizens, Chhattisgarh as its ninth-largest state at a population communities, businesses, and other stakeholders. of 29 million people, municipal authorities quickly identified the need for a new state capital. Nava Raipur – or “new” Raipur – was commissioned to be the state’s “We selected AVEVA as our ICT partner future economic and financial nucleus. because we felt they had the experience, For the new capital, urban developers needed to deliver expertise, technology, and knowledge to fit an environmentally friendly, well-planned city to bring forth all the latest amenities of a successful Smart City. with our Smart City vision. We had engaged Nava Raipur was planned from the ground up to deliver PwC as a consultant and asked them to work quality of life through safety, efficiency, sustainability, with us to develop our plan. They created a and livability. Adopting world-class land use planning tender for a technology partner, and AVEVA principles, the city has established a dedicated zoning was the best bid for our needs. As we look to system for residential, commercial, and industrial the future, we are confident that AVEVA has sectors. Recreational space accounts for nearly 30% the software technology we need to scale and of the geographical plan, and the city includes Asia’s largest manmade reservoir and other recreational grow our operations capabilities, enabling us facilities like its Jungle Safari, a sports stadium, to support the development of Nava Raipur as adventure sports venues, a musical fountain, and a Smart City hub for Chhattisgarh.” more. The city was designed to be a model for smart - growth and resilience, to accommodate a population of N N Ekka, 600,000 citizens by 2031. CEO Nava Raipur

Creating a resilient infrastructural backbone Single-pane-of-glass interface for smart Worldwide, rapid urbanization has pressured city city situational awareness, monitoring, resources and challenged management infrastructure. and response In planning and building a world-class greenfield city from the ground up, authorities were aware of the Making use of its Unified Operations Center, the AVEVA critical technology investment required for sustainability team designed a first-of-its-kind ICCC platform to and operational efficiency to achieve a high livability act as a brain and decision support system for all city ranking and manage the city’s rapid growth. The senior operations with a single-pane-of-glass interface for team therefore decided to invest in Smart City software, camera feeds, GIS/map-based status, and real-time developing an information and communications dashboards. The platform provides municipal teams technology (ICT) infrastructure plan to underpin visibility across various departmental operations efficient, optimized city operations. and enables them to visualize key information with geotagged alerts, alarms, incidences, events, critical city Nava Raipur Atal Nagar Vikas Pradhikaran (NRANVP) asset performance, and resources utilization. The facility leadership turned to AVEVA to achieve this vision. To also the enables the city operation team to assume form the city’s infrastructural backbone, AVEVA experts control of various operations and systems from the connected the city’s eight primary operational systems central ICCC during critical incidents or emergencies. into an integrated command and control center (ICCC) powered by AVEVATM Unified Operation Center.

02 The Nava Raipur Smart City: Quality of Life, Smart Growth, and City Resilience The platform is enriched by enterprise workflow y Enable direct control of water, sewage, power, capabilities that support collaboration and information streetlights, building management systems, and sharing, enabling teams to manage incidents through CCTV systems, enabling users to centralized critical standard operating procedures. This improves response operations, exceptions, and emergencies. time and accountability while optimizing resource usage and assuring uninterrupted citizen services. The Benefits of a sustainable, digital city for citizens ICCC’s operational capabilities are enhanced through The ICCC implementation of a citywide operation AVEVA asset performance management software, platform enhanced operational efficiency to the next which tracks life cycles of critical assets with predictive level, resulting in higher liveability index. New systems failure and alerts to ensure better asset availability and benefit Nava Raipur’s growing population of citizens in performance, resulting in lower capex expenditure. various ways:

In the first phase of the project, the team focused y The unified portal integrates all citizen services on integrating six key city systems, including: a through a common interface and mobile app, which rapid transit solution for buses to improve public is more user-friendly for citizens to access. transportation; CCTV systems to enhance public safety; traffic speed detection and rule violation monitoring y Citizens can now make one automated annuity to improve traffic circulation; supervisory control and payment, making it easier for people affected by data acquisition (SCADA) systems and actuated building projects to receive benefits. This payment valves and pumps to improve water and sewerage includes distribution of compensation for housing systems; a smart grid outage management system and allocations and land loss, too. Citizens can also secure distribution management system solutions to improve planning permission through the online system, or power distribution; and building management solutions even apply for new water connections. They can to manage energy consumption and streamline the also make online payments, file documents, and get operation of government buildings and citizen contact communications updates, all using online tools. centers. All these systems are integrated with the ICCC, y 24*7 uninterrupted water and power supply is meaning the team can now: secured, with real-time monitoring and control through state-of-the-art electrical and water SCADA y Directly monitor information on roads and systems integrated with the ICCC. transportation, water and wastewater, electricity generation, transmission and supplies, LED y It is easier for the municipal authorities to enforce street lighting, social and recreational activities, traffic rules using speed detection and automatic government offices’ energy and resource use, number plate recognition to reduce accidents and residential energy and resource use, and the city’s increase traffic safety and driver discipline. green civic systems.

03 The Nava Raipur Smart City: Quality of Life, Smart Growth, and City Resilience Benefits of the sustainable, digital city for municipal authorities “Using the ICCC, we now have real-time insight The ICCC also makes day-to-day operation of the city into all critical infrastructure systems across easier for the city management staff by: the city. This enables us to match supply and demand with greater accuracy, and respond y Bringing accountability into the city administration to emergencies as they arise, cutting response with end-to-end operational visibility to stakeholders via mobile app and through ICCC dashboards, times by 60% on an average. During the including KPIs and incident and status reports across recent lockdowns, the ICCC combined with multiple city operations. These include public bus the Smart City portal and app made it easier transportation, traffic management, law and order, for municipal authorities to communicate LED street light operations, building management, with the general population and respond to utility operations, land allotment, water connection the needs of affected citizens, supporting the billing and payment, right to information requests, containment process. grievances, etc. - y Centralization of departmental systems within the Salil Srivastava, ICCC enables a collaborative, multi-agency response Engineer-in-Chief and Municipal Manager driven by standard operating procedures during emergencies. Optimizing city growth As the first phase of its plan reaches completion, Nava y A faster, more accurate response due to Raipur meets all the promises of a Smart City – smart centralization of critical operations like emergency governance, smart energy, smart building, smart response (fire outbreaks and accidents) and utility mobility, smart infrastructure, smart technology, smart incidents. This ensures quick restoration of services, healthcare, and smart, enabled citizens. Nava Raipur taking control over assets like values, pumps, building will soon be embarking on the second phase of its plan, management systems, streetlights, and cameras as which will focus on education, heath, e-environmental deemed necessary. management, an emergency call center, and other y Real-time integration of utility control systems with features. The city is also exploring with AVEVA the ICCC enhances operational efficiency by providing possibility to extend the ICCC facilities to manage other rapid assessment, planning, and management of cities in Chhattisgarh state. electrical, water, and sewage systems to optimize The city’s strategic vision is being achieved and demand and supply. constantly improved as a result of the unified systems y Reduction in operations and maintenance costs due and processes the team is putting in place. Today, Nava to asset performance management capabilities. Raipur is a beacon for India’s Smart City program, providing a template for the one hundred Smart Cities being developed across India to follow.

Working in partnership with AVEVA, the city is becoming a magnet for people seeking a Smart City lifestyle, with leading-edge infrastructure and processes to respond faster, optimize services, balance resources, and manage costs as the city and its citizens thrive into the next decade and beyond.

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