Issue 139. April / May 2018

LOCAL BUSINESS IS OUR BUSINESS

Bernie Abbott’s the new name - McCreainsurance still the game

Stronger together www.rosebankbusiness.co.nz www.rosebankbusiness.co.nz ISSUE 139 1 2 ISSUE 139 www.rosebankbusiness.co.nz [ CONTENTS ] IN THIS ISSUE

4 FROM THE TOP

RBA Chair, Bernard McCrea

RBA CEO, Mike Gibson 6 RBA EVENTS 9 7 RBA NEWS

8 ROSEBANK ADVOCATES

10 Juice from Jules

12 Bernie McCrea - Abbott Insurance

14 Glidepath move to Rosebank

17 RBA Member Profiles

21 BUSINESS NUTS & BOLTS

21 What you need to know before you sell 12 your business

22 Latest plans for 90 day trials periods

23 Making health and safety a normal function

24 Future Proof Business Award 25 New Waste Brokerage Service for Rosebank

Cover: Bernie McCrea, 14 Abbott’s the new name - insurance still the game

With thanks to our partners ...

The Improvement People

EDITORIAL AND ROSEBANK BUSINESS ASSOCIATION ADVERTISING ENQUIRIES: Please note our new address: www.rosebankbusiness.co.nz Phil Clode, Sales Manager 18 Jomac Place, Rosebank. Mobile: 027 448 7009 PO Box 151190, New Lynn, 0640, Auckland www.facebook.com/rosebankbusiness E: [email protected] Phone: 09 820 0551 E: [email protected]

The Rosebank Roundabout is published by the Rosebank Business Association Inc. 3000 copies are distributed free to approximately 1200+ businesses in the Rosebank and Central Park business districts. Editorial included in this publication reflects the opinions of the contributing authors and does not necessarily represent the views of the RBA or CPHBA. www.rosebankbusiness.co.nz ISSUE 139 3 FROM THE TOP

Do you love Business your work? Frustrations.

Bernie McCrea, Mike Gibson, RBA Chairman RBA CEO

The idea I’ve been thinking about is, how much do you Recently, I was asked to supply editorial questions to a business magazine love your work? Not just like your work, but really love on some current frustrations being experienced related to the unprecedented your work. The reason I ask that, is because you often growth of Auckland in general, and more specifically Rosebank precinct. spend more time at work than you do with your family The consensus pinpointed to me is the inability of firstly finding good staff and and friends, therefore enjoying the work experience is an then their retention. Bridging the gap between the “haves and have nots” and important decision and one that you need to keep positive retaining business profitability remains the real challenge for many of Rosebank’s about. business leaders. Understanding that our wage economy has been static since I also ask, what are you contributing at work? Not the Global Financial Crisis of 08/09 has left a legacy of having to perpetually trim just turning up physically but looking at your work in a the sail of the wage economy. Adding to this frustration is that the new HR and solution-focussed-mindset. Over the years, I often hear OH & S legislative regimes have created new layers of real costs, that have yet people saying, “you know what the problem is?” This is to find their ways on to annual balance sheets. often code for, “I don’t like this thing you’re doing but I Another question probed the areas of “Horror stories” of mistakes in processes, don’t have a solution either.” If I can offer any advice in fortunately Rosebank businesses have been lucky in that these have seemingly this space, it is to use good numbers from your business not eventuated although we know from the use of the New MYHR Hotline (a to enable good insight. This will also allow better ‘buy- timely mechanism provided by RBA) that the continual probing of one’s patience in’ from everyone, including the external parties to your around striking unions and their members, will have an accumulative negative business that you have to manage for success. effect sooner or later. There has been more strike driven days lost in this new I recommend you read the Nuts and Bolts pieces in the coalition government in 6 months than was experienced in the three previous Roundabout magazine. They’re always a good quick read terms of the National Government and this suggests it’s only a question of time of what is relevant and topical. before there is a total blow out.

It’s been 6 months since I took on the role as Chairman Another question sought to recognise what Auckland Council and its agencies and I can see that more and more, we are one piece of could do to lessen the standout frustrations for business owners and it seems a bigger piece, of a bigger piece, and so on. As a major obvious to me that Matching West Auckland Jobs to West Auckland Employees work destination for some 8500 workers, transport of would be a thought provoking position to start from. people, goods and services are important issues. You The West Auckland Business community suffers from not having enough jobs to would have seen that our CEO, Mike Gibson, was recently supply employment to it’s expanding population and there does not appear to hosted in Wellington by local Kelston MP, the Hon. Carmel be much planned to address this problem in the future. Where are the matching Sepuloni, and there is a real passion from the her to help Commercial / Industrial developments like Rosebank / Central Park coming out the Rosebank area to be one of the major economic from in the future in the West? engine rooms for the West. Is it any wonder that the West Auckland annual regional GDP as a percentage Congratulations to the businesses who operate on a 31st of Auckland’s economic growth is a paltry 8%. March balance date. I trust the year went well for you, and you achieved your business goals. For those who use Combine these frustrations with combating the increasing traffic congestion, a 30th June balance date, I know you’re into the last 3 and the future for businesses and their staff resembles a badly worn tar sealed months and I hope you can execute your plans efficiently road-way. and effectively. One thing, in a sporting context, is if you And seeing as how I’m really grumpy, I was amazed and disappointed not see things are getting bogged down, acknowledge any to see one ounce of support being offered by Auckland Council to any West mistakes you’ve made and move on, as being under-lead Auckland ratepayers (or for that matter any ratepayer) to help remove some and over-managed is a problem that affects many teams. of their fallen trees, or any offers of help to those elderly folks who have been Moving into Winter now and its funny to see how quickly without hot water, electricity and humble means of support for extra expenses. daylight-saving time disappears and you’re left wondering, We need to be very mindful of what Christchurch residents have put up with for when did it get so dark, so quickly. so long and how well their mayoral team and councillors managed.

Bernard McCrea, RBA Chairman, Cheers General Manager Life & Health, Abbott Insurance Mike Gibson, RBA CEO, Mobile 027 294 0551

4 ISSUE 139 www.rosebankbusiness.co.nz Business Hub | Waitakere

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www.rosebankbusiness.co.nz ISSUE 139 5 SPA4082

SPA4082 Waitakere Roundabout 139 A4P FA.indd 1 11/04/18 3:19 PM [ ROSEBANK NEWS & EVENTS ]

May 2018 RBA MEMBER HOSTING Hosted by Westie Food Group

WHEN: Wednesday, 23 May 2018, 5.00pm WHERE: 7 Timothy Place, Rosebank REGISTER: To register your interest please contact [email protected]

The Westie Food Group is a market leader in the manufacture of savouries, pies and quiches distributed into leading supermarket chains and key outlet stores throughout the country.

Come and enjoy owner Stefan Crook’s hospitality and see what Westie Food Group have done with their new upgrade to their Timothy Place site.

Each member business has two complimentary tickets - if you can’t come along, please send someone else from your team!

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How can you raise your business acumen so you can make • Determine the enterprise value and multiplyer for the better quality decisions and figure out where you want to go in business when it’s time to exit. your business? • Enjoy some friendly competition with the other teams seeking the same end game. BNZ and the RBA have joined together to provide you • Challenge your thinking around strategy terms of sales, with that answer. Back by popular demand after last year’s marketing, operations, leadership, risk and finance. successful event, we invite you to attend a constructive, competitive interactive team business simulation that takes you There will be prizes for the winning team! through the highs and lows of business ownership, all in the So join us for business insights, good conversation and space of two hours - and without the stress! Come and learn hospitality. how to make better quality decisions, with great tips on how your business can be good with money. This event is limited to 30 so don’t delay register for you to attend or put your own business team together! You will be working as part of a leadership team for a successful and growing Kiwi SME being confronted with a series of real Date: Wednesday, 2nd May 2018 world business challenges. Time: 4-6pm The Game Changer offers the opportunity to: Venue: West End Rowing Club, • Build your business acumen 26 Saunders Place, Rosebank Cost: • Understand the impact of your business decisions while you Complimentary via invite only compete against other teams of business peers. RSVP to [email protected]

6 ISSUE 139 www.rosebankbusiness.co.nz [ ROSEBANK NEWS ]

As the company brochure describes itself: “PLN Group is a family of furniture brands focused on people. We believe in supporting an enhanced life through original thought and design.”

Blair says that by its last count, PLN exports its products to 15 countries and that accounts for about 40 per cent of its business.

Offshore, the biggest markets are Australia, closely followed by China, Singapore, India and then the United States, then Canada.

“Then there is a smattering of business throughout other countries, such as Asia and Malaysia.

Many of the company’s clients are big names. Westpac win important for PLN For example, PLN supplies its products to the Asian offices of the Disney group. In “Very important”, said PLN Group director For 40 years it was simply furniture but with California, the giants Apple and Google take Blair McKolskey of the firm’s win at the its innovation the firm is now focused on a equipment for their headquarters. latest Westpac Best of Best Awards. broad range of interior equipment - such as Another big customer is banking giant Citi data sensors, lighting products, air filtration The Honan Place, Avondale, company won Bank, for which PLN provides equipment and acoustic products, desks, office work in the Excellence in Innovation category. to its offices throughout China, Japan and pods. “When you consider the quality of the Singapore. people that we were competing against, then we view it as very important,” he said.

“Just to take one example, there’s Southern Spars who built the winning America’s Cup boat - that’s pretty innovative for a start. We are obviously reasonably good at innovation as well, so it’s a terrific endorsement.”

The company dates back to 1977 but there have been many changes since then. The name has changed, some parts of the company have formed offshoots.

PLN originally stood for Pollen Living Network because pollen is the origin of life, but now it’s more of a symbolic thing, says Blair.

The company, which employs about 30 to 35 people, is “in a transition phase”.

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Advocates With Dr Grant Hewison, specialising in local government consultancy and legal services

Refreshing the Whau Local Economic In terms of the Refresh of the Whau Local Economic Development Action Plan Development Action Plan, the former one was written in 2013 and has been implemented, in part, over the last 4 years. An important partner for the Rosebank Business Association is the Whau Local Board, and an important aspect of what The Refresh of the Action Plan is planned to ensure actions are the Whau Local Board promotes in the area is local economic aligned with the direction of the new Local Board Plan and are development. better focused on deliverable activities that the local board can focus on over the next three years. The 2017/2018 Local Economic Development (LED) work programme for the Whau Local Board was developed having Local Board budgets and that of delivery partners and council regard to the Local Board’s priorities for local economic departments are continually stretched. In this context a more development set out in its Local Board Plan (2017). focused Action Plan is needed that guides a narrower set of potential actions that will provide a greater chance for successful delivery of the desired outcomes. In addition, the development of a three- year work plan to allow a more strategic approach will also be of value. To align with the draft Local Board Plan, actions could focus on growing existing business and attracting new businesses to the Whau area to enable employment opportunities in the area and reduce the reliance on commuting by residents to access employment opportunities. A further area of focus could be to ensure young people can access the training required to get those skills that local The proposed Local Economic Development programme employers are demanding. comprises: Actions would also need to focus on those areas the local • Refreshing and implementation of the Whau Local Economic board, Auckland Council and others are able to influence. Development Action Plan; So what does the Rosebank Business Association and • Supporting the Young Enterprise Scheme E-Days. The Local its members think needs to be prioritised in terms of local Board Plan has a focus on growing strong businesses in its economic development? town centres and main industrial area on Rosebank Road to provide more, better-paid jobs. Achieving this outcome requires clear alignment between the Local Board’s priority economic On completion of the document the local board will be asked objectives and the Whau Local Economic Development (LED) to identify its priority action/s for delivery within the 2017/18 Action Plan. financial year, using any residual funds from this project.

8 ISSUE 139 www.rosebankbusiness.co.nz [ ROSEBANK NEWS ]

cyclists - Ethan Mitchell, Sam Webster and Eddie Dawkins - had won Gold at the Commonwealth Games in Brisbane. That’s right - cyclists. Let Mark explain.

“We started working on bike wheels about six months before the Rio Olympics of 2016. Rob Waddell, the Chef de Mission for the Olympics (I have a relationship with him through sailing) brought in these wheels.

“They were European, made in France, I think, and he said, ‘See if you can improve on these’.”

Mark put the experts to work, pulling the wheels and apart and then making their own. “Using some of the technology we use for boats and spars, we ended up with wheels that were about 30 per cent stiffer and 30 per cent stronger.” And also, very importantly, lighter.

Southern Spars - re-inventing the wheel Southern Spars now provides Cycling New

A couple of Thursday nights ago, was a big night for one of New Zealand with all its racing wheels. The Brisbane trio won silver at Zealand’s most famous manufacturing success stories - Southern the Olympics using them, and there have also been world records. Spars, which operates out of Rosebank Road’s Jomac Place. The company has had “a few inquiries” from other cycling outfits, It started off with a win in the prestigious Best of Best Westpac says Mark. “We’re not building a heap of them yet. I’d suppose 90 Auckland Business Awards for the excellence in international trade per cent of our business is building masts and booms for all sorts of category. boats from the small 49ers to the biggest superyachts in the world.”

Speaking for everyone at Southern Spars, joint-founder and sales The night started with an excellence award from Westpac and director Mark Hauser said, “It was a fantastic award to receive ended with a cycling gold medal - icing on the cake. because it was recognition for all the team that works here. There have been a lot of years of hard work and it was great to have recognition for that.” Those years of hard work began when Mark along with Geoff Hurley and Chris Packer started the company in 1988. Back then it was a small concern, 15 employees at most, says Mark. Now it has 300 people on the books.

Southern Spars is famous for its work in the huge international business that is competitive sailing. Just think of it in no particular order. The Whitbread Round the World races, the Rolex Sydney- Hobart, the Volvo Ocean Race, and up at the top, the America’s Cup.

But that’s not all. Southern Spars’ night of success became even better when news was flashed to them that the men’s sprint team Ethan Mitchell, Sam Webster and Eddie Dawkins

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The Juice from Jules businesses and community organisations joining us to promote their products and services”, said owner Jo Pilkington. What a great way to come together and promote Rosebank Road.

We are very excited to deliver the EASTER Hampers to our winners: Chris Brown of Simba NZ and Gunjan Bansal of Service King. On my final note - Small continuous steps Matt Carnell can lead to big changes We would like to extend a warm welcome to Matt Carnell, who recently was appointed to the position of Senior We love hearing about local success Partner at the BNZ running the stories such as RBA partners Babich commercial banking team for West and Wines, who have been awarded NEW North Auckland. Matt has a passion ZEALAND WINERY OF THE YEAR at the for providing unique problem-solving Berlin International Wine Competition. They outcomes for businesses. “I am committed also received a gold medal for their 2017 to providing great services to the WEST” , Black Label Marlborough Sauvignon Blanc says Matt. Read more on Matt in the next and their 2017 Marlborough Pinot Noir issue of the Roundabout. Rose. Congratulations to the team. You are encouraged to pop in for a wine tasting or We welcome new members to the RBA: to purchase these award winning wines at Connective Ltd, North Western Toyota. babichwines.com/shop. Exclusive to RBA The Building Co, recently moved to 391 members, Babich Wines is offering a 15% Rosebank Rd. discount on all purchases at their Cellar Paramount Services NZ who have Door. recently move to 481A Rosebank Road. Chris Brown Motorhome Repairs Auckland. Simba NZ.

First Scene’s Massive Garage Sale was held on Sunday 25 March and was a huge success with over 1,800 folk attending. “It was a great collaboration with other local

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10 ISSUE 139 www.rosebankbusiness.co.nz [ ROSEBANK NEWS ]

at the New Lynn Train Station. The Seabrook Avenue cycleway will connect to the New Lynn Train Station and town centre via the existing shared path along Margan Avenue and Rankin Avenue. The cycleway will also help children cycle to New Lynn Primary School more easily. Building a connected network. Councillor Clow said, “it is great to see the connections coming together for moving around Auckland by bike, especially around schools”. “This type of well-planned and connected infrastructure shows that our strategic planning approach to build a connected network is working. The New Lynn Train Station is a major connection so it’s exciting that many more people in the area AT Chairman Dr Lester Levy, Dr Deborah Russell MP and Councillor Ross Clow will safely be able to go there by bike,” he says. Boost for biking in New Lynn Labour MP for New Lynn and Chair of the Environment Select Auckland Councillor for the Whau Ward, Ross Clow and Labour Committee, Dr Deborah Russell, said that the Government MP for New Lynn Dr Deborah Russell set the wheels in motion is excited to see a significant safety investment as part of for making biking easier to New Lynn School and the New Lynn the programme. “A key priority for this Government is safety Train Station, as they turned the first sod on the Seabrook Ave of our vulnerable road users, people on foot and on bikes. Cycleway project. So, I’m delighted to see in the plan, the high-quality safety What does it involve? improvements to the intersections which will slow traffic down and make this a pleasant and safe route to walk and bike.” The New Lynn project comes in the final year of the Government’s current 2015-2018 Urban Cycleways New Lynn Primary School Principal Greg Roebuck says the Programme, which is an investment of $200 million in cycling school welcomes the cycleway being built right outside their infrastructure around the city. gates. “We are a committed “Travelwise School” which means that we are already equipping our young people with the tools To be completed by June, the cycleway will start at the to encourage safe behaviour, sustainable travel habits and intersection of Willerton Avenue and Seabrook Avenue commitment to road safety and active transport. (next to Lawson Park) and run along Seabrook Avenue and connect with the existing shared paths on Margan Avenue and “Once complete, the cycleway will encourage more students Rankin Avenue. The project also includes improvements for to take two wheels to school and become the next generation three intersections along Seabrook Avenue and also for the who choose to bike for transport and reap the health and intersection of Rankin Avenue, Clark Street and Totara Avenue environmental benefits,” HR Advice Line 0800 694 769 Stronger Together

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For more information please contact Phil Clode at [email protected] www.rosebankbusiness.co.nz ISSUE 139 11 [ FEATURE - ABBOTT INSURANCE ]

Abbott’s the new name - Anthony Jones, previous insurance still Managing Director of IC Frith NZ hands over the Auckland batten to the game Alison Adams.

From right to left: Brett Lipsham, Alison Adams, Bernie McCrea, Nigel Beck and Nicolette Stowers

Winston Churchill, who was rarely, if Health of the newly-formed Abbott Group, I see, have no life or health insurance. I ever, lost for words had this to say about and chairman of the Rosebank Business used to find that concerning. Now days, insurance: “If I had my way, I would Association. people just have to have it. The old ‘It’s write the word ‘insure’ upon the door never going to happen to me, Jack’ belief With the merger, Anthony Jones, previous of every cottage and upon the blotting is no longer going to work.” Managing Director of IC Frith NZ hands book of every public man, because I the Auckland batten to Alison Adams, the “I do understand the affordability am convinced, for sacrifices so small, new Auckland branch manager of Abbott argument, but there are life and business families can be protected against every Auckland. commitments today that you just must catastrophe which would otherwise smash have. People must put some money away them up forever.” But it’s a conviction that doesn’t always for that ‘rainy day’. “Generally, once you register with people Bernie meets in his He wouldn’t have had any argument from talk to people they accept it. They sort of line of work. “Sixty per cent of the people Bernie McCrea, General Manager Life and know, in their heart of hearts, they should

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12 ISSUE 139 www.rosebankbusiness.co.nz [ FEATURE - ABBOTT INSURANCE ]

do something about it. I mean, ACC isn’t cups of coffee, before the conversation industry in the next 20, 50 and probably going to solve their problems, it’s there just became much more detailed”. 100 years.” in case of accidents, and the Government They were big in the South Island, we were People are positive about the economy. isn’t going to do everything for them.” big in the North Island and therefore we “Generally, I think it’s a very good time. Bernie started his career in banking, both saw it as a good thing to do.” There have, of course, been problems did trustee work, then specialized in such as damage from cyclones, people Now, the Abbott group has 75 people superannuation before moving into waking up to cyber concerns. But on the payroll, with the Australian insurance. All of his career moves involve everything says it’s just a good economy. Steadfast Group as the major shareholder money. “It’s all about money. People are We have a lot of people who are now - Steadfast being Australasia’s largest protecting money, some are spending it for thinking of expanding. A lot of them are general insurance broker network. a time, some are saving or accumulating it. making some really big decisions now.” Abbott has big, multi-national accounts, Six years ago, after working at Sovereign, This aligns with the positive vibes that importing and exporting companies, (another big name in insurance), he moved Bernie gives to his job in the newly-named manufacturers, trucking firms, steel- to I.C. Frith. The company had been concern. “Every day I look forward to, and making firms along with “husband and wife formed in the early 1990s and from a base love giving advice to people. I wake up in companies”. “We have a lot of companies in Auckland expanded with branches in the morning and go and see people, help that started very small such as one man Christchurch, Rangiora, Hamilton and them, it’s great.” It’s busy too as along with one truck out of a garage, that now Tauranga. with his day job, Bernie has been on the have 20, 50 or 200 employees. We have board of the Rosebank Road Business Suggest to him that the change from Frith been advising people like that for 20-plus Association for five years and in October to Abbott might stop people thinking it years. Some of the people we talk to are he became chairman. It’s a role he was a concrete company, and Bernie the second generation.” savours. “I look on it as a contribution to smiles. “We ran an ad in the Tauranga area One of the areas that Bernie is very the community. There are 550 businesses a couple of years ago saying, ‘We are not positive about is KiwiSaver, a subject in the Rosebank area, employing 8000 the concrete company’.” The companies that crops up a lot in general advice he people. It’s the engine room of the West officially merged with the Christchurch- gives people. “I think KiwiSaver is going and with the opening of the new tunnel based Abbott group in December, but to be one of the saviours of the housing things will boom.” talks had begun six months earlier “over

Is your business covered? Bernie McCrea says it’s a well-known fact many Kiwis are under-insured. 60% of the people he sees have no life or income insurance at all. But it’s not only Kiwi families that are under-insured. Shareholders/directors and key people within a business are often under-insured. SMEs are particularly at risk because so much company knowledge and brand equity Bernard McCrea is tied up in one or two managing directors or key people. DIP PFP, DipBank, DipBA, SFFIN Bernie can sort all of that for you using a range of m: 0274 862 501 t: 09 820 1398 insurance protections tailored to your business, and e: [email protected] make sure your employees are taken care of too. If you want down-to-earth advice for your situation, give Bernie a call. INSURANCE • RISK • FINANCIAL Our consultations are obligation-free and confidential. www.rosebankbusiness.co.nz ISSUE 139 13 I C Frith & Associates and the Abbott Group have merged – same people, different name. [ ROSEBANK NEWS ]

Glidepath CEO of RBA, Mike Gibson says, “As Glidepath choosing the Rosebank business community as its next home for its 90 Award-Winning Business moves to Rosebank plus employees is no surprise to me. Sir Ken Stevens and the The RBA team had the privilege of attending the team opening of Glidepath management team have been making smart decisions Glidepath, in its world class facility on Patiki Rd on Friday 6 April. since their inception and this is another. Its foray into cutting The building was officially opened by Executive Chairman, Sir Ken a niche in the global airline baggage handling business is well Stevens. His rousing words to the 90 plus team, “let’s make this known and they have been very smart in not getting too far ahead a happy workplace, excel in what we do and be a global leader in of themselves as they innovate around global baggage transport.” our Industry.” At a time when transport access to Auckland motorways is now Since 2014, Glidepath had dreamed about moving all of their reaching a critical position, the passage of goods and employees facilities under one roof. After rapid growth had seen the divisions to and from their West location means that their arrival in Patiki separate, this dream has become a reality with the move of its road is opportune for them. It continues the belief about Location, head office to 17-19 Patiki Rd in April. Global General Manager, Location, Location being primary in both Commercial /Industrial Natalie Bilyard said, “It was important, as a business with a strong and Residential Real estate decisions, and Rosebank with its team culture, to now all be together under one roof in this world sharp North /South access has been the beneficiary of this class facility. This is a great business to work for and has great premise. people which is instrumental to our success. The future of the We welcome Glidepath and look forward to seeing its business is bright especially as we head up our exciting new continued efforts in innovation, management structure and the project in Bermuda Airport.” encouragement of young intellectuals to join their workforce. Sir

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14 ISSUE 139 www.rosebankbusiness.co.nz [ ROSEBANK NEWS ]

Established in Auckland NZ in 1923, and purchased by the Stevens family in 1972, its dedication to success has allowed Glidepath to become a world leader in the field of airport baggage handling systems. The recipients of numerous exporting awards, Glidepath and Sir Ken have contributed greatly to the New Zealand exporting community. Sir Ken was knighted in 2008 for his “service to exporting” and is also the long serving chairman of Export NZ’s National Advisory Board and a trustee of Business Mentors New Zealand.

Globally Glidepath has a team of 260. The Head Office is based in Patiki Rd and is the central point from which Glidepath can co-ordinate its 11 offshore facilities located in Australia, Canada, India and South America as well as its network of regionally based Sir Ken Stevens opens the new Glidepath building on Patiki Road agents.

Ken has been instrumental in driving this. It was self-evident at When Sir Ken was asked, “what are the future directions for the last week’s opening of the Patiki Road site, that new generations business?” He answered, “By 2025, one in every two people who of Glidepath protégé are not only most welcome but very much board an aircraft will do so in Asia, therefore a target region is Asia part of the Glidepath success. We wish Sir Ken, Natalie and their and that is the reason we are also setting up a facility and office in management staff a long and enjoyable RBA membership in Pune, India.” Rosebank. Innovation and partnerships have been key to their success. A Glidepath have over 45 years’ experience and more than 900 great example has been the CHECKITXPRESS self-service bag projects completed in 68 countries. They understand every aspect drop that was launched recently in partnership with Vancouver of automated baggage handling and parcel sorting solutions and Airport, nine times recipient of the Best Airport in North America can offer a complete integrated technology and service solution. at the Skytrax World Airport Awards. Their joint quest is to Beginning with consulting services to scope requirements, they enhance the overall traveller experience and airport performance. provide design, manufacture and project managed installation Not only does this product look good, but it is ergonomically services with integrated, intelligent control systems. They also offer efficient, intuitive, safe, accurate and most importantly - fast - after sales services including operations, maintenance and spare checking a bag in under 10 seconds. parts sales.

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Passive Fire Installations Ltd will make your building ready for any fire safety audit through their professional passive fire protection consultancy and installation. Passive Fire Products are designed to stop the spread of fire to minimize damage and the risk to life. They include:

• Wall, Ceiling and Multiple Service Passive Fire Installations Ltd (P.F.I.L) Penetrations 352 Rosebank Road, Avondale, Rosebank • Duct Wrapping Phone: 09 820 0703 • Intumescent Spraying www.pfil.co.nz • Custom Housing / Bulkheads • High Voltage Equipment / Services exchanges,” says Nathan Aaron Bedford, Suzanne Bedford and P.F.I.L is a professional team who are Nathan Wiseman, owners and directors We asked Nathan why should a client certified, trained and competent with have been operating PFIL since 2011 choose P.F.I.L “We keep up to date with various tested and trusted systems. and Vivek Thirani the project manager, new standards of compliance and health Everyone has been site safe trained who is another key team member is and safety regulations. All staff are fully from basic passport through to gold invaluable. “The team have vast experience qualified and certified, and the products passport. They provide hassle free and proficiency with procedures and we use are fully tested and meet regularity project management as they take care installations in apartments, warehouses, standards. What also is important is of construction along with passive fire office blocks, hospitals, schools, hydro continually upskilling our knowledge to keep protection projects. power stations, substations and telephone being a leader in this industry.” For Quality Print & Service Brochures • Books • Business Cards Packaging • Posters • Flyers • Folders • Corflutes Labels and anything printed on paper or card.

ph: 09 377 4882 [email protected] www.pressprint.co.nz

16 ISSUE 139 www.rosebankbusiness.co.nz [ MEMBER PROFILES ]

“It really comes down to knowing the needs of our customers and innovation. We strive to ensure our trade and merchant customers have the best available product on the market, and we continue to keep up with new developments.” To ensure they remain a key player in the industry Clarks Pipes are excited to announce they have entered into a distribution agreement with Polypipe International, a European manufacturer of products for the civil, plumbing and heating trades, water management. Rainwater products are also available from their range. Polypipe product is used extensively in Europe and throughout the world with major contracts in the Middle East, Africa and Sri Lanka at this present The Clarks Pipes Crew time. Clarks Pipes Ltd Peter recently visited their factory in the UK and was Still going strong after 20 years on Rosebank very impressed with their production facility and finished product which he says is second to none. Road. “This association provides us with an opportunity Clarks Pipes is a trusted supplier of quality drainage products throughout to introduce a true quality and competitive product New Zealand for many years. Their product range features Vitrified into the New Zealand market, the proven success of Clay Pipes, Earthenware half channel, fittings PVC Pipes, plus a very Polypipe product throughout the world makes this a comprehensive range of Polyethylene Surface Water Catchpits and solid addition to our business,” says Peter. Channel. They also offer a large range of Shearbanded and PVC Pipe couplers from stock. Clarks Pipes Ltd Peter Bell and Maggie Zeng are the owners and operators of the business. 745 Rosebank Rd, Rosebank, Auckland Along with their team of 3, they have many years of experience in the Phone: 09 828 8335 industry. Email: [email protected] www.clarkspipes.co.nz When asked about the key to the success of the business Peter says,

The Improvement People

Introducing: Dadsco (Drug and Alcohol Detection Services Nicholas Wotton Company) specialises in drug and alcohol testing in Customer Services Manager workplaces throughout the greater Auckland region (Rosebank) and Meth Detection in Properties. [email protected] Contact Dadsco today: 09 600 5143 Rob Taylor Phone: 027 277 3285 www.serviceking.co.nz P: 0800 004 120 Email: [email protected] www.dadsco.nz

P: 09 828 4462 549 Rosebank Rd, Avondale

COLLISION REPAIR PROFESSIONALS

Guaranteed Workmanship Collision Repair Association Structural Repair Centre Recommended Repairers for: Lumley Insurance, Vero Insurance & Zurich Insurance We also work with all other Insurance companies on request.

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www.rosebankbusiness.co.nz ISSUE 139 17 [ MEMBER PROFILES ]

values can dilute your brand and weaken your organisation’s focus.”

With this in mind, First Scene listened to their clients and the major feedback that they wanted to extend their experience on site. To facilitate this, they designed their new building to enable it to become an event venue for up to 150 guests. They host at least one large event every few weeks including corporate and private functions, and several smaller ones including children’s birthday parties. Guests are dressed in costume at each event.

Diversifying has also allowed them to create a “Give Back to the Community” programme. To date they have hosted over 800 guests on the 1.5-hour experience. Groups include retirement One of many collaborations was their First Scene Costume & villages, community organisations and recent garage sale which attracted almost Party Hire networking groups and all tours are offered 2,000 people. Surplus Traders, DQ Ltd, at no charge to ensure no one misses First Scene Costume & Party Hire Rosebank Coffee & Kitchen and several out. “Giving back to our communities” relocated their collection of 400,000 other local companies joined in to create a is an important part of our business costumes and props to Rosebank Road in fun and vibrant market day. culture,” says Jo. “The feedback has been January 2016. First Scene has recognised a shift in their incredible with tours booked months in “Being based in Rosebank Road is perfect industry over the past few years, towards advance.” for us. We were excited to move here diversifying. “Changes in the events and First Scene Costume & Party Hire as there are so many great businesses corporate sectors have encouraged us to 334B Rosebank Road, Avondale that we can employ the services of, as review our structure and options to extend Phone: 815 7230 well as collaborate with,” says owner Jo our services. We were aware that moving Email: [email protected] Pilkington. too far away from your core services and www.firstscene.co.nz

Digital Laser Copy & Print, Black & White and Colour, Binding, Laminating, Digital Plan Printing, Large Colour Posters & Scanning and More… ACROSS TOWN • NATIONWIDE • WORLDWIDE 436 Rosebank Road, Avondale Phone 828 6387 Freephone 0800 4WORLD – 0800 496753 email: [email protected] [email protected] localist.st/l/kiwicopy www.worldmoving.co.nz

NEW MANAGEMENT Coffee • All Day Breakfast • Asian European Buffet • Catering • Functions

18 ISSUE 139 www.rosebankbusiness.co.nz [ MEMBER PROFILES ]

Totalcoats The Totalcoats crew Quality Powder Coaters

Total Coats commenced powder coating in 1983 in Rosebank and have been powder coating products continuously since that time. Their experienced staff of 8 have a combined 100+ years of powder coating knowledge and this combined longevity helps deliver technical expertise to answer any questions regarding your powder coating requirements. Mark Sargent brought the business in 2012. We asked him what are the key drivers of their success? “Our aim is to offer the best service and quality of any powder coating company in New Zealand,” says Mark. Dulux, PPG, Akso Nobel, Insoltech and In late 2017 Mark brought a stripping others. business which compliments the powder Total Coats apply a powder coat to a coating business thus providing more range of steel and aluminum products Friendly service from a knowledgeable options for their customers. such as computer cabinets, lighting team, that delivers high quality products fittings, furniture, brackets, shelving, and outcomes. “The culture and pride electronic panels, framing, metal bins, that goes into every part we coat is Totalcoats car parts and more. They have the ability a key ingredient to why customers 362 Rosebank Road, Rosebank to coat pieces up to 3 meters in length keep coming back to Totalcoats. My Phone: 09 828 6618 and offer a range of pre-treatments and philosophy is do the best by the staff and www.totalcoats.co.nz powders from companies including our customers,” Says Mark.

Window Control Systems Address: Unit B/438 Rosebank Road, Avondale Phone: 09 6388 444 www.windowcontrolsystems.co.nzNOW OPEN

Clearance Stock, End of Lines Up to 70% Off Original Retail

Store Hours: Mon - Sun, 10am - 5pm

7 JOMAC PLACE, AVONDALE PH: 09 393 8768

www.rosebankbusiness.co.nz ISSUE 139 19 [ MEMBER PROFILES ]

Craigs Investment Partners members achieve their financial goals, both now and into the future. You may have seen us around, besides being members Your trusted adviser to help you invest the of RBA, and regularly writing in the ‘Roundabout, both David fruits from your business Boyce and Peter Corban have longstanding roots and ties You’ve worked hard, you’ve put in the time and effort to build in West Auckland. Both of us understand the area and what your business and now you’re at the stage that it’s giving you makes it, and the people who live and work here, special. a good income. Perhaps you are thinking about selling your David is proud to call West Auckland home, and has lived in business and wondering how will you replace that income? Piha with his family for over 15 years. He is also a Trustee and While you are an expert in your own field, how do you approach Director of Hospice West Auckland. David was formerly the investing your hard-earned capital to give you a decent income, Head of Research at ASB Securities before joining Craigs in and have it grow over time in a safe and consistent fashion? 2010. Peter traces his roots back through four generations in The choices and options can be daunting. Where do you start Henderson, being a member of the well-known Corban wine and whom can you trust to give you expert, impartial advice? family. Peter has worked in the investment area with ANZ Private It is little wonder that bank deposits often become the default Bank and Westpac Private Bank, as well as providing regular option, despite their low returns and lack of growth or inflation investment and market commentary on the Newstalk ZB Larry protection. Williams Drive show and Radio Live. We are both Authorised Financial Advisers, with Peter also holding Commerce and Law Introducing Craigs Investment Partners - one of New Zealand’s degrees, and David a degree in Accounting. leading investment advisory firms. From humble beginnings in the Bay of Plenty over 30 years ago, we now have more We provide an extensive range of services that can be than 60,000 clients and over $14 billion in client funds under individually tailored to each client. We help our clients create management. These are looked after by our 150 advisers in 17 and preserve personal and family wealth through sensible branches across the country, from Kerikeri to Invercargill. Our investments, designed to achieve sustainable income, inflation 400 staff include the largest research team in the country. We protection, and growth. look after individuals, families, trusts, charities and community Contact us today for a free, no obligation discussion on how organisations and we help people who have $100 a month to we can help you, either now or in the future, whether that is invest right the way, through to individuals and trusts with tens looking to set up and manage your retirement income with the of millions of dollars who are seeking expert help. best options available or, indeed, any other investment needs or Craigs recognises and values the West Auckland community. questions you might have. We are happy to meet you either at We have dedicated two specialist Advisers to help RBA your business or after hours if easier.

Peter Corban, David Boyce BCom, LLB (Hons) Investment Adviser Investment Adviser Authorised Financial Adviser Authorised Financial Adviser NZX Adviser DDI 924 0504 | Mb 027 363 9876 DDI 358 7956 | Mb 021 331 981 Email: [email protected] Email: [email protected] Customers owe you money?

For a fixed fee of just $375* you’ll Get started today, see how fast your bad debtors pay call 837 6884 when they get a letter of demand * Includes initial consultation, letter of demand and follow up and a friendly phone call from our phone call. Excludes office experienced debt collection team. expenses, disbursements and GST.

Lincoln Manor PH: 09 836 0939 293 Lincoln Road EMAIL: [email protected] Henderson, Auckland smithpartners.co.nz

20 ISSUE 139 www.rosebankbusiness.co.nz [ BUSINESS NUTS & BOLTS ]

What you need to know before you sell your business. Hyundai Van Adustable Shelving Shovel Tray Warwick Russell Gas & Air Bottle Ring Managing Director, Smetric

Hyundai VanHyundai Van Business sales are at their peak and there is no doubt that it’s a good time to sell. 3 Bar P/R &Adjustable Rear Shelving Here’s what you need to know before you take on that process. Rollers Track Mounted Shovel Tray Tent Frame BracketsGas & Air Bottle Ring 2xPair Angle Iron Know your reasons for wanting to sell. Guides Know what you want to do after you sell. Understanding the reason for selling is important to making plans for what happens after the sale. You should know if you are planning to exit totally or stick around with the business for a while. You have a Ford Ranger ute few options to choose from when thinking of an exit strategy such as you may want Roll out Large Draw Adjustable Shelving to step back, but still have some involvement in the business. You could keep a small facing outwards percentage of the business and transition into a new role with less responsibilities and Complete unit rolls out also including flexibility after the sale. Hyundai VanAdjustable Shelving 3 Bar R/R & Rear Highest Price Vs Best Fit/Emotional Reservations. Rollers Track MountedHyundai Van Tent Frame Brackets You might be concerned with how much you will receive for the business and whether Transit Adustable Shelving Custom2xPair Built Angle Iron GuidesShovel Tray your employees will be cared for in the same way as you would care for them. Angle Iron Gas & Air Bottle Ring Shelving Maybe you feel that you have to choose between accepting the highest price offered for your business versus accepting the best match. That’s where using a business broker or mergers and acquisition firm can facilitate the process and get you the best of both worlds. Hyundai Van 3 Bar P/R & Rear Rollers Track Mounted Emotional attachment. Tent Frame Brackets Selling your business will be an emotional roller coaster. Beware that emotional 2xPair Angle Iron FordGuides Ranger Ute attachment can lead to irrational decisions. It’s best to keep in mind the end goal, and “We DesiRollgn & M outanufactu Largere Most DrawAnything” the reasons for wanting to sell. Adjustable Shelving facing Outwards CompleteVEHIC LunitE C rollsONST outRUC alsoTIO includingN & MAAdjustableINTENANC EShelvingLIMFordITE RangerD ute You need to be transparent. Roll out Large Draw 2/28 Honan Place, Avondale, Auckland You need to be transparent about the state of your business to potential buyers. Be Adjustable Shelving Phone: 09 828 0463 facing outwards open and honest about any weaknesses and likewise, strengths should be clearly laid Fax: 09 828 4809 Complete unit rolls out. If a buyer finds a discrepancy when completing due diligence, you will feel an idiot Mobile: 0274 989250 - Debbie outDa alsovis including Email - [email protected] Shelving LCV22628 and they will also wonder what else they have missed. You need to keep your focus on the business, not the sale. Transit Selling a business takes a lot of time and attention. It can be hard to stay focussed Custom Built on the day-to-day business operations rather than the sales process. This is where Angle Iron Shelving Transit using a business broker or other experienced advisor can be worth it. They focus on Custom Built the sale process while you keep your eye on business operations. If you drop the ball Shelving & Drawers on business operations by being distracted by the sale, it can upset the process and cause a lot of grief. Selling your business takes a lot more than simply listing it for sale. In many cases work will need to be done to enhance its value before you even approach a business broker. The time and attention to detail at this stage will be worth it. It will save you time and help you earn the best value for your business. Business operations need to “We Design & Manufacture Most Anything” carry on as usual throughout the sale process so do yourself a favour and engage a VEHICLE CONSTRUCTION VEHICLE CONSTRUCTION professional adviser(s) to help you achieve these things. & MAINTENANCE LIMITED & MAINTENANCE LIMITED 2/28 Honan Place, Avondale, Auckland RBA All RBA member companies are invited to a free 1 hour 2/28Ph Honanone: 09 Place,828 046 Avondale,3 Auckland confidential business review with Smetric through the Phone:Fax: 0909828 828480 04639 Mobile: 0274 989250 - Debbie Davis

RosebankPlus programme. Whether your company is Fax: 09 828 4809 LCV22628 Rosebank Email - [email protected] having difficulties, or struggling to get the support you Mobile: 0274 989250 – Debbie Davis Plus need, visit www.smetric.co.nz to discover how Smetric Email – [email protected] can help you, or email: [email protected]

www.rosebankbusiness.co.nz ISSUE 139 21 [ BUSINESS NUTS & BOLTS ]

Latest plans for 90- so that new people know where they stand. Give them clear direction and the opportunity to demonstrate improvements. If, day trial periods. after all this, they do not improve, using the probationary period may be the best outcome.

In this situation you will not be protected against grievances Jason Ennor the way a trail period would have protected you, however if the MyHR process is well-run, a grievance becomes more difficult.

I believe the new law will be most awkward for those employers at the limit of 19 staff. This topic has had a lot of coverage recently, however I continue to receive many questions about it, so here’s another update on In a situation where employee number 19 resigns and the the law that won’t sit still. business finds a replacement quickly (which allows the benefit of a handover) the new person becomes employee number 20 The article I wrote last year regarding the government’s initial and therefore does not have a trial period. Even though, once the proposal for 90-day trial periods is now largely irrelevant, as these resigning person leaves, the business will only have 19 people changes have been scrapped - a good outcome. again. The latest round of proposed changes is now before the Select Strategies to combat this might include; increasing reliance Committee and, while they have not yet been passed into law, it on agency temp labour to avoid employment relationships or is very likely they will go through. increasing casual workers, who may be more easily terminated. Next steps are: Second Reading | Committee of whole house | Both would have the effect of keeping an employer below the 20 Third Reading | Royal Assent. person threshold.

From here the government has said the 90-day trial period This law change could provide a real benefit for the outsourcing changes will “come into force 4 months after the date of Royal industry as businesses may choose to use external agencies for Assent.” Probably later this year or early next year. support services, rather than employing people in-house. Such work could include: human resources, administration, accounts, As you may have heard, the change splits the application of the telemarketing, telesales, payroll, IT, logistics and marketing. Many 90-day trial period based on number of employees. If you employ employers already outsource some or all of these functions and 19 or less people, you can still use trial periods in the same way this new law may just see a rise in such services. you do currently. If you employ 20 or more, you cannot. Critics of the new law have suggested it will stop businesses The amendment states: “Employer means an employer who wanting to grow, but I am reluctant to agree with this as a blanket employs fewer than 20 employees at the beginning of the outcome. I can imagine a business of 19 people thinking twice day on which the employment agreement is entered into.” about hiring person number 20, if future growth wasn’t expected, This is fairly clear-cut for many employers. it would be easy enough to absorb the work across the existing If you employ 19 or less people carry on as before. Just continue workforce. However, if a business has significant potential growth to be aware of the very strict rules that apply to 90-day trial opportunities and expects to grow from 19 to 20 then 30 or more periods. You can gain some guidance from our previous articles staff, refusing to grow because of a trial period law is hardly a or ask an expert for help, if you’re not sure. Be careful, employers clever approach for ambitious business owners. frequently make mistakes which invalidate the trial period and In the end, good quality and fair employment practice remains the remove the protection it provides. best solution. The classic Kiwi DIY approach to employment is If you employ 20 or more people, you need to start thinking about becoming harder to justify, employers need to treat the employing making changes. Firstly, don’t panic, you can continue to use trial people with the same rigour, process and respect as other periods for now. Once the law changes, any trial period entered regulatory obligations. When it’s done properly and when people into before the date of the law change will remain in effect until are treated well, employing staff is a positive experience. the expiry of the 90 days. But you will need to be ready for the change, I recommend:

1. Ensuring your recruitment process is very robust.

2. Return to the use of probationary periods.

3. Implement a thorough, high-quality induction and “onboarding” process.

A good recruitment process will decrease your chances of employing somebody who is not a good fit for the job or your organisation.

Once a new person is employed, set-up a structured onboarding process. Provide support and training, catch-up regularly and give feedback. Address any issues (even minor ones) early

22 ISSUE 139 www.rosebankbusiness.co.nz [ BUSINESS NUTS & BOLTS ]

Making health and All the other risks must then, by definition, be non-critical; safety a normal important, yes, but not critical. function How then do we normalise the mitigation of these lower risks? Lower risks in perspective By Paul Jarvie The first and most effective question a business must ask is, EMA “Do we need to continue with this risk?” Consider whether the risk can be designed out. Are there ways to reposition the risk, to separate it from the staff? A normal but flawed response to business’ increased duties and complexity in regards to occupational health and safety (OH&S) These are simple questions that all staff can be involved in is to compartmentalise the OH&S functions. discussing. Involving staff with meaningful examples/problems has huge benefits, empowering them to own both the problem We see an increase in OH&S coordinators, advisors, managers (risk) and the solution. It confirms and reinforces the company’s and champions, which is all good, but when we look deeper, vision statement that staff are their most important asset. It sets we see these roles are often created for compliance’s sake, and off change in the company’s culture to adopting a position that side-lined. accepts “we all own these risks, we all have part answers to the What a waste of time and money. risks and together we can improve the mitigation of that risk”. I have visited hundreds of organisations in my OH&S capacity There becomes a strong connection among the staff members here at EMA. One constant theme that I hear from the people that will generate a better result than what each would provide in these OH&S roles is the lack of integration of the OH&S individually. This is known as synergy. functions within the businesses. It would seem the OH&S Your OH&S staff should be masters of communication and functions stand alone and beside most other roles and functions language. They should be across all the business functions and within the businesses, as a good thing to have or do; but not while focussing on the critical risks (based on their specialty really part of the business. knowledge plus staff input), they must also be working on Take for example the OH&S reporting lines, often these are to synergies that involve the collective assessment and problem- middle managers, who in turn report to department heads and solving by staff. so on. The result is the OH&S function is downgraded and lost Bringing OH&S into everyday conversations and making it a within the department’s functions. normal topic of discussion (in a positive manner), is key. We also see the continuation of meaningless monthly reports We must stop saying, “and all health and safety stuff”. We do - all about trivial and minor injury statistics. Why? Because this not hear the same language used for quality management, is what the business wants: colourful bar graphs, exploding customer experiences, market share, advertising, etc, so why pie charts, nauseating accident statistics about all manner of for OH&S? divided and subdivided accident definitions. There seems to be a belief that measuring these will somehow make the place Partly because the OH&S profession has for years been guilty of safe. using jargon, mumbo jumbo and pseudo-scientific arguments. Equally, managers have used and seen OH&S as a pain in the Critical risks overlooked side, a costly overhead and killjoy. While all this is going on, the real and critical risks are often To conclude, having a discussion about risk should be as overlooked. normal as having a discussion about quality and production. Critical risks are those that can and will cause the biggest Paul Jarvie is EMA’s Manager for Employment problems. These must be managed comprehensively and given Relations and Safety. the highest level of resources, because they are critical. Email: [email protected]

Helping Business Succeed Every day you make decisions based on what’s good for your business. Our membership helps you do that.

To inquire about membership or just to have a chat, get in contact with Jasmine now.

M 027 628 9694 E [email protected] ema.co.nz

www.rosebankbusiness.co.nz ISSUE 139 23 Future Proof Your Business Award

Stronger Together

The EMA and the Rosebank Business Association (RBA) present “Future Proof Your Business” and qualify for a special EMA award. This is available for RBA members who want to improve their business skills to take their business to the next level! Objective: To upskill and develop business owners, managers and employees to support business growth. The people in your business are your best and most valuable asset. RBA and EMA recognise this and are here to support you with that. Be awarded a place on one of EMA’s many training courses. Choose from different business topics such as IT, Business Development, Human Resources, Management and much more! We are seeking expressions of interest for yourself or a colleague, age is no barrier! Business owners or employees alike - anyone who is keen to upskill and keep learning. Complete the form below and return via email or drop off to the RBA as we will award these courses throughout the year. Complete and Return your form on the 15th May 2018 and be in to win a twin pack of Babich Wine.

Name of Business: …………………………………………………………………………………………………………………...

Business Owner’s Name: …………………………………………………………………………………………………………….

Industry: ……………………………………………………………………………………………………………………………….

Nominated person to do the course: ……………………………………………………………………………………………….

Type of training required: …………………………………………………………………………………………………………….

How is this course going to support your business? ……………………………………………………………………………...

Are you interested in a consultation with EMA on a training and development plan for the year? Yes / No

Terms and Conditions:

• Awards are made at the discretion of the EMA and the RBA • EMA courses are typically within the value range of $200 to $1,000. If a course is chosen over this amount, the difference will be made up by the business. • Course attendance is non-transferable and not redeemable for cash. • If the nominee cancels the chosen course at short notice, they may forfeit the ability to rebook. If the course chosen is cancelled by EMA, the nominee will be booked on the next available course date. • Course must be claimed within 6 months. Extension beyond this period will be made at the discretion of the RBA and EMA. • You must be a RBA member at the time of attending the course.

24 ISSUE 139 www.rosebankbusiness.co.nz [ BUSINESS NUTS & BOLTS ]

and best value, and sending nothing to landfill. We understand that solutions need to be practical and realistic, and our approach is to come with ideas for action rather than preaching. Because let’s face New Waste Brokerage Here’s an example: it, who likes a preacher? We know that businesses that look Service in the Rosebank Wood For Good Business District

Commercial waste makes up 86% of the 1.6 million tonnes that Aucklanders send to landfill each year, but the Rosebank Business Community can lead the way in changing that. EcoMatters is introducing a Waste Brokerage Service at Rosebank Road which can help businesses within the district use resources more efficiently, save money on waste management, and bring new marketing opportunities. Working together, we’ll take Auckland closer to the goal of Zero Waste by 2040.

Did you know? In 2016, we sent 1.646 million tonnes of domestic and commercial waste to landfill - that’s more than one tonne for every Aucklander, as much as the weight of a polar bear! The shocking fact Our Wood For Good social enterprise through a zero waste lens can drive about that is that 65% of those materials started in August 2017, and we now resource efficiency, inspire innovation could have been composted, diverted or run it from our site at 489 Rosebank and make gains in productivity, as well recycled. Road. We collect untreated wood offcuts as take care of our beautiful environment What can EcoMatters offer? from a local furniture manufacturer and and people. We see this as a win-win for make them available at low cost to the your business. Our Waste Programme & Development community. These offcuts are reused Manager, Sarah Jane (SJ) Murray would If you interested in having a coffee and at preschools for carpentry, for DIY love to meet with you, have a chat and chat with SJ, then please feel free to activities, and for keeping homes warm. see if we are able to help your business contact her at [email protected] deal with your waste more effectively. Why should your business get or call her on 021 02994328. One person’s waste can be another involved? EcoMatters’ Waste Brokerage Service person’s resource, and we know of lots Zero waste is about making the most trial is funded by Auckland Council’s of great projects and practical solutions of the resources and conserving what Waste Minimisation and Innovation to help divert resources from landfill. we have, using them for their highest Fund (WMIF).

MAKE IT WITH US ✔ Award winning innovations ✔ Creative packaging design ✔ Complete print management

CALL LEE ON 09 376 5386 / 461 Rosebank Road / www.productionpartners.co.nz

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