One Front Street

Click on the building photo to be taken to our interactive map to view resources and amenities from the vantage point of your office.

For the Tenants of

This handbook has been developed for tenants working in TMASF Connects member buildings to help them identify and use the best possible options for their daily and lifelong commute choices. We hope that you will explore the many links to Bay Area transportation, news information, and Work & Community service programs offered by TMASF Connects.

Our Mission To build our current and future workforce to be mobile and competitive

About Us TMASF Connects was established in 1989 to promote commute alternatives to driving alone and serves 82 of The City’s commercial office buildings representing over 25,000,000 square feet of real estate, 3,000 employers, and more than 100,000 employees. We do not accept public funding. We provide award-winning commute assistance programs, nationally recognized program models, stable staffing and board of directors, state of the art website, mapping and resources, and extensive workforce development tools – many available as a public service.

Our Programs TMASF Connects Commute program guides the workforce by linking creative, eco- conscious campaigns, promotions and programs with member outreach to increase personal mobility.

TMASF Connects Work program guides the current and future workforce to resources designed to increase productivity, employability and support life-long learning opportunities.

TMASF Connects Community program guides the workforce to daycare options for children, seniors and pets.

Program Results Independently administered trip reduction surveys from 2017 indicate that only 5.2% of all trips to member buildings are taken by commuters choosing to use single occupant vehicles. In 1990, the drive-alone rate was 13% of 30,000 commuters.

Since TMASF Connects Work Program was first authorized in 2011 to offer local workforce development services, TMASF Connects has awarded more than $90,000 in scholarship funds and support to SFUSD students and placed more than 100 students into internships and temporary assignments.

Program satisfies USGBC-LEED EBOM requirements for most members.

Website identified by Association for Commuter Transportation (ACT) in 2017 as one of their top two honor recipients in a national competition for best Marketing and Outreach program.

A few of our 82 member buildings; 2018

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TMASF Connects Member Buildings 2018

TMASF Connects proudly serves tenants in 82 of ’s premiere high-rise buildings.

275 Battery 405 Howard 456 Montgomery 750 Battery 500 Howard 505 Montgomery 333 Brannan 505 Howard 555 Montgomery 345 Brannan 875 Howard 655 Montgomery 505 Brannan 88 Kearny 33 New Montgomery 185 Berry (Berry Building) 222 Kearny 90 New Montgomery 185 Berry (Wharf) 235 Pine 333 Bush One Market One Post (Crocker Plaza) 333 Market 350 Rhode Island 101 California 388 Market Rincon Center 150 California 455 Market 353 Sacramento 201 California 685 Market One Sansome 345 California 799 Market 343 Sansome 550 California 800 Market 475 Sansome 580 California 901 Market 55 Second 600 California 1155 Market 222 Second Ferry Building 101 Mission 101 Second 201 Filbert 123 Mission 303 Second 100 First 201 Mission 501 Second 22 Fourth 350 Mission 160 Spear 50 Fremont 415 Mission () 201 Spear 199 Fremont 535 Mission 345 Spear (Hills Plaza) One Front 555 Mission 49 Stevenson 601 Gateway 560 Mission 71 Stevenson 651 Gateway One Montgomery 550 Terry Francois 600 Harrison 250 Montgomery 665 Third 75 Hawthorne 420 Montgomery 260 Townsend 400 Howard

456 Montgomery 2018

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TMASF Connects Board of Directors and Staff Current as of April 2018

BOARD OF DIRECTORS STAFF

Bonnie S. Pybus, RPA, FMA* Kimberly B. Martinson, CAE Co-President CEO/ Executive Director [email protected] Tawni Frank Sullivan Co-President Jennifer Bock CBRE Program Manager [email protected] Paul C. Richards, CPM, RPA Executive Vice President Association Affairs Silvia Zeng Wilson Meany Business Manager [email protected] Mark V. Buckingham Chief Financial Officer Jeff Lee Hines Program Coordinator [email protected] Randy J. Valdez

Stacia Keisner The Swig Company

Amber Miller, BOMI-HP, RPA, FMA, LEED GA Boston Properties

Brad Collins Commonwealth Partners

Paige Salazar CBRE

Paul E. Paradis, LEED AP* Hines

*Founding Directors 2018

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Member Handbook Table of Contents

Member Services Services Provided to Building Tenants 5 Site Basics 6 Commute Program Overview 8 Work Program Overview 9 Community Program Overview 10

Impact TMASF Connects 2017 Commuter Behavior Survey Results 11

More Additional TMASF Connects, Safety, & Local Media Resources 14 TMASF Connects at a Glance 15

Quick Guide to Additional Resources

TMASF Connects ConnectsLink Map Commute Guide Announcements

Safety TMASF Connects Emergency Resources Factsheet AlertSF Text Notification System Department of Homeland Security (See Something, Say Something)

News KCBS | KGO | KTVU | NBC Bay Area | SF Gate

2018

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Services Provided to Building Tenants

Comprehensive trip reduction programs for commuters and employees

Building tenants and their employees receive TMASF Connects services as a condition of residency in a member property.

Both the TMASF Connects Commute and Work programs are dedicated to promoting options to driving alone — local employment, trip linking, wheel-based or other. Programs offer incentives, information, events, community coordination and demand responsive activities. TMASF Connects Community identifies local services to help connect commuting and working seamlessly with daycare needs for children, teens, adults or pets.

TMASF Connects Alerts and Advisories are distributed for daily episodic conditions and long-term construction and can be found on the calendar of Announcements.

TMASF Connects also has an interactive website featuring the ConnectsLink map for comprehensive trip planning.

Internships, Externships, Scholarships, Training

The TMASF Connects Work program began in 2008 and offers tools for students, job seekers and employees of all stages in their working life. The work program includes a robust scholarship program for San Francisco Unified School District (SFUSD) and CTE program students, internship and externship program, and Professional Development Network (search “TMASF Connects Professional Development Network” on LinkedIn to join).

Tenant/Commuter Appreciation Giveaway

To thank commuters working in TMASF Connects member buildings for considering alternatives to driving alone to work, TMASF Connects has ongoing raffles for Giants, Warriors, and theater tickets. Register & enter to win on our website! By registering, you will receive free commute, work, and community resources and be entered to win prizes.

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Site Basics

Through the new website design, TMASF Connects offers commuters unique access to both a map and a series of interactive guides to transportation, road and traffic conditions, amenities, educational facilities and daycare facilities from the vantage point of either their office or current location. TMASF Connects takes the commuter information and expands it to offer a service for living AND navigating in and around the SF Bay Area Region.

ConnectsLink Map Tenants can locate local services and amenities from the vantage point of their member building including public transit and paratransit options, alternative commute choices, and work-life resources.

Announcements A calendar of all of our distributed information – including alerts, advisories, factsheets, and more!

Register & Enter to Win Register to win great prizes all year long and receive free commute, work, community and other program information! Promotional giveaways include this season’s Giants tickets, 2017- 2018 Warriors tickets, and more.

Commute Create a better daily commute and customize trips around the region with this comprehensive guide to the Bay Area’s abundant transit options.

Work Find tools that fit you at any career stage — from job seekers, to employers, students to recent graduates looking to enhance skills and improve work lives.

Community Understand what to look for when finding licensed care facilities, financial help, and how to assess family needs. 2018

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Commute Program Overview

Since 1990, TMASF Connects has offered a program to help commuters reduce their use of a single-occupant vehicle for their daily trip to work. Currently, 80 of San Francisco’s premiere office buildings offer this robust program to encourage commuters to use and understand their alternatives. As surveys have indicated a drop in the total drive-alone rate from 18% to 8.5%, we have expanded our programs to include local workforce development and community resource development, providing a full picture of the possibilities for getting to work and maximizing potential.

Information links and interactive guides, the ConnectsLink map pairing local services with trip planning tools, and other resources are available through www.tmasfconnects.org. Currently, the TMASF Connects serves more than 100,000 commuters working in member buildings. Our scholarship and internship programs are available to thousands of San Francisco students.

The TMASF Connects Commute program is a full-service commute assistance program designed to improve mobility in the City.

• Full scale promotional program – extensive website, ConnectsLink map, transit benefits, informational campaigns, and more

• Providing on-demand services for building tenants that include trip planning assistance, hosting small and large events in member buildings, and giveaways

• Approved local planning (CCSF Planning Code Sections 163/164) and US Green Building Council (LEED-EBOM) compliance

• Ongoing transportation and commuter behavior surveys

• Semi-annual reporting of compliance status

Create a better commute using our ConnectsLink Map and Commute Guide - everyday tools to customize trips around the region with the Bay Area’s abundant transit options. 2018 2018

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Work Program Overview

The Work program services offered by TMASF Connects include: Hosting an extensive website that includes tips for finding, improving, retaining and moving on from employment; A Professional Development Network for local students and interns to interact with professionals in our member buildings; Employer and Student Surveys administered 2018 to study hiring trends; Working together with local employment and educational entities to help develop curriculum and job skills that create a locally employed, competitive job market available for work in member buildings; and, Offering scholarships and internships to qualified SF students.

The TMASF Connects Work program intends to encourage continued development of our current and future local workforce, learning options and employment opportunities to help reduce reliance on the single occupant vehicle for daily commute trips. • Workforce development tools and informational website • Scholarship, internship, Professional Development Network (search “TMASF Connects Professional Development Network” on LinkedIn to join), and externship opportunities • TMASF Connects Work Guide

TMASF Connects Scholarship Program During 2011, TMASF Connects Work program began working with San Francisco Unified School District (SFUSD) to promote their summer internship programs to the businesses residing in our member buildings. The TMASF Connects Scholarship is open to San Francisco Unified School District (SFUSD) or other CTE program students who meet an overall 2.75 GPA requirement, have been accepted to post-secondary training or education program, and ideally (but not required) have completed an internship in one of our member buildings. The scholarships are 100% funded with membership fees.

TMASF Connects has awarded more than $90,000 in scholarship funds and support to SFUSD students and placed more than 100 students into internships and temporary assignments. 2018

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Community Program Overview

The Community section identifies resources to help commuters be able to trust public transportation with reduced worry about daycare obligations for children, teens and seniors. We even identify resources to help with pet care concerns.

The TMASF Connects Community program helps residents and visitors assess their daycare needs, from caring for children to senior citizens. The TMASF Connects website offers robust and easily navigated resources.

• Guide to finding the right licensed care facilities and other options around the region for children, adults, and seniors

• Valuable resources to discovering and understanding financial assistance

• TMASF Connects Community Guide

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TMASF Connects 2017 Commuter Behavior Survey Results

The purpose of the TMASF Connects Commuter Behavior Survey is to learn about the commuting behavior of employees who work in TMASF buildings and to guide program components to most effectively encourage commuters who drive alone to work to change their commute mode. The survey report, along with the survey process and analysis phase, was conducted independently by DNV GL Energy Services USA, Inc., as consultant to the TMASF, consistent with the City’s requirements. Please click here for the full TMASF Connects 2017 Commuter Behavior Survey Report. Refer to our website for past surveys.

More than 6.5% (6,287) of all people working in TMASF Connects member buildings responded to the 2017 TMASF survey. However, to be consistent with the agreed-upon TMASF methodology, the data below reflects the survey results for the 1% random sample, in aggregate and per building. The percentage of commuters driving alone to work of the total 6,287 responses was 7%; whereas, the 1% random sample drive-alone rate was 8.5%.

Total survey responses received: 6,287 Number of people surveyed (reported to CCSF Planning): 983 Number of buildings surveyed: 77 Percent of tenants taking public transportation: 75.9% Percent of tenants driving alone: 8.5% Percent of tenants driving alone by choice: 5.2%

Primary Commute Modes 2017

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TMASF Connects 2017 Commuter Behavior Survey Results

The table below shoes the 2017 reported breakdown of commute modes in conjunction with prior TMASF survey data from 2002-2014.

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TMASF Connects 2017 Commuter Behavior Survey Results

Reported Drive-Alone Rates 2002 – 2017

The TMASF Connects Drive-Alone Rate for 2017 is 8.5%, which was calculated as the percentage of respondents who selected “drive alone” as the primary commute mode that brings them into the City and their work location. Notably, of the 8.5% total drive-alone rate, 5.2% represents the drive-alone by choice rate while 3.3% represents those who drive-alone as a work requirement. All vehicles occupied by the driver only are counted as a drive-alone, whether it be a conventional gas-powered or alternative/fuel efficient vehicle.

Survey Responses by Home County

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Additional TMASF Connects, Safety, and Local Media Resources

Additional TMASF Connects Resources

ConnectsLink Map Commute Guide Work Guide Community Guide Announcements Register & Enter to Win

Safety Resources

TMASF Connects Emergency Resources Factsheet AlertSF Text Notification System Department of Homeland Security (See Something, Say Something) SF Environment Emergency Ride Home

Local Media Resources

KCBS | KGO | KTVU | NBC Bay Area | SF Gate

A few of our 82 member buildings

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TMASF Connects at a Glance

Program Name TMASF Connects

Legal Entity Transportation Management Association of San Francisco

Non-Profit Status 501(C) 4

Milestones Incorporation November 1989/ Operational April 1990

Funding Private; Membership Fees Only

Member Benefits Membership qualifies buildings for maximum number of LEED-EBOM credits from the US Green Building Council

ServicesMember Benefits Developer compliance programs for CCSF Planning Code Sections 163 (Transportation Management) and 164 (SF Residents Jobs and Training)

All tenants and their employees in member buildings are encouraged to use TMASF Connects programs and services Connects Programs Commute Comprehensive commuter assistance program Work Workforce development, job and educational training Community Care options for children, seniors, and pets

Features Surveys, commute clinics, advanced web tools for trip planning

Commute Guide

Comprehensive links and resources for commute, workforce, job training and community resources available

Large events, building events, promotions Benefits Employers Link to resources for telecommuting, car sharing, financial incentives, local, state and federal employment sites and other tools Employees Access to events, information, promotions, and commute consultations SF Public Links to internship, job training, scholarship opportunities and community resources for daycare options for children, seniors and even pets.

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We appreciate the opportunity to offer our services and hope you enjoy your tenancy in a TMASF Connects member building!