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Worldzones

O2 Business Tariffs

All tariffs until September 2020

Telefónica Germany GmbH & Co. OHG Georg-Brauchle-Ring 50, 80992 München

Status 30th of September 2020

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 1 von 17 September 2020 In Germany

International call Prices in €/Min. excl. VAT Calls from Germany to the european economic area [1] 0,190 Calls in special european countries, USA, Canada [2,3] 0,600 Calls to other countries [4] 1,500

Overseas Incoming mobile calls overseas [9,10] Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] national conditions Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,0114 Worldzone 2: other countries, USA, Canada [7,10] 0,580 Worldzone 3: other countries [4,8] 1,350

Outgoing mobile calls overseas Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] national conditions Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,05 Worldzone 2: other countries, USA, Canada [7,10] 1,350 Worldzone 3: other countries [4,8] 2,550

Data [11] UMTS/GPRS Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] national conditions Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,05 Worldzone 2: other countries, USA, Canada [7,10] 5,00 Worldzone 3: other countries [4,8] 10,00

SMS Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] 0,06 Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,15 Worldzone 2: other countries, USA, Canada [7,10] 0,15 Worldzone 3: other countries [4,8] 0,15

1 When making international calls – which countries belong to the “European economic area”? Austria, Belgium, the Czech Republic, Denmark, Finland, France, French Guiana, Gibraltar, Guadeloupe, Greece, Hungary, Iceland, Ireland, Italy, La Réunion, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. As far as pricing plan is no longer applicable according to EU regulation (e.g. after a country leaves the EU) the country automatically goes into Worldzone 2 “special European countries” and it applies the price of this Worldzone. 2 When making international calls – which countries belong to the “special European countries”? Switzerland. 3 When making international calls – which countries belong to the “other European countries”? Andorra, Albania, Bosnia and Herzegovina, Bulgaria, Canada, the Faeroe Islands, Israel, Kosovo, Macedonia, Moldavia, Monaco, Montenegro, Russia, San Marino, Serbia, Turkey (northern Cyprus), Ukraine, USA (mainland), Vatican City, White Russia. 4 When making international calls – which countries belong to the “rest of the world”? All other countries, which can be called via the international Telefónica Gateway. An up-to-date list of the countries is available at www.o2business.de/international. 5 Which countries belong to “Worldzone 1”? Worldzone 1: EU and special countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, the Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City. If one of these countries leaves the EU, it will be moved to Worldzone 1a and billed at the conditions valid at that time. 6 Which countries belong to “Worldzone 1a”? Woldzone 1a: Switzerland, Andorra, Isle of man. This Worldzone only occurs for regulated options as well as Unite Tariffs. For all alternative roaming options, the Worldzone 1a belongs to Worldzone 1: EU. 7 Which countries belong to “Worldzone 2”? Worldzone 2: USA, Canada, other European countries: Albania, Bosnia und Herzegovina, the Faeroe Islands, Greenland, Israel, Kosovo, Macedonia, Moldavia, Montenegro, Russia, Serbien, Turkey (northern Cyprus), Ukraine, White Russia.

8 Which countries belong to “Worldzone 3”? Worldzone 3: the rest of the world. All other countries in which O2 has an international roaming agreement. An up-to-date list of the countries is available at www.o2business.de/international. 9 Will there be any additional costs for calls received abroad? Some operators in other countries (e. g. Argentina, Bangladesh, Belarus, Brazil, Brunei, Combodia, Canada, China, Cuba, Hong Kong, Iceland, India, Indonesia, Iran, Italy, , Kuwait, Macau, Malaysia, the Maledives, Mauritius, Mexico, Pakistan, Peru, Philippines, Russia, Senegal,

Singapore, Sri Lanka, Taiwan, Thailand, Ukraine, USA, Usbekistan) charge additional connection costs for incoming calls. These costs are billed to the O2 custumer without any surcharge.

10 Which terms apply to the world zone tariffs? O2 may change the assigment of countries to the different world zones at any time with prior notification. 2O provides no guarantee that roaming will be possible in a certain country network, nor that it will be maintained. Special connection costs charged by some roaming partners for calls received abroad are included in the bill. With respect to outgoing calls, the world zone tariffs only apply to calls within a world zone or from a world zone to Germany; for calls from one world zone to another, the higher price per minute is charged. For incoming calls, the tariff for the zone in which you are located always applies. Price structure within worldzone 1 for outgoing calls and to Germany is 30/01 and 1/1 for incoming calls. For all other calls price structure is always 60/60. UMTS and GPRS calls are billed in 10 KB increments. De-

pending on the data service used, additional charges for O2 data use may apply. The world zone tariffs do not apply to special nummbers, calls at sea and calls to and from satellite networks. The prices for such calls can be found at www.o2business.de/international. 11 How do I use UMTS/GPRS data connections abroad? To use UMTS/GPRS abroad you may have to manually select the network provider of UMTS/GPRS services. Depending on the APN, the use of the services may also be subject to the charge for data use in Germany. Applies to UMTS/GPRS connections in all networks where UMTS/GPRS is available and

with O2 has signed a roaming agreement. To use MMS, the user must have sent at least one MMS while in Germany. When abroad, the user will be charged German MMS rates as well as the price for the amount of data transferred to the network of the respective country. For more information about in which countries you can use GPRS and UMTS, please visit www.o2business.de/international.

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 2 von 17 September 2020 worldzone 1

Country Operator GPRS UMTS LTE Austria Hutchison Drei (Orange/One) ✔ ✔ ✔ Austria Hutchison 3G unilateral in since July 2013 ✔ ✔ Austria T-Mobile Austria (MaxMobil) ✔ ✔ ✔ Austria A1 Telekom (Mobilkom) ✔ ✔ ✔ Austria T-Mobile/Magenta Austria ✔ Belgium BASE (KPN) ✔ ✔ ✔ Belgium Mobistar (Orange) ✔ ✔ ✔ Belgium Proximus Belgacom ✔ ✔ ✔ Bulgaria MobilTel EAD (M-Tel GSM) ✔ ✔ ✔ Bulgaria (TMO Globul) ✔ ✔ ✔ Bulgaria BTC "" ✔ ✔ ✔ Croatia Croatian Telecom (T-Mobile) ✔ ✔ ✔ Croatia Tele2 ✔ ✔ ✔ Croatia VIP-NET GSM ✔ ✔ ✔ Cyprus Cytamobile-Vodafone ✔ ✔ ✔ Cyprus MTN Areeba Cyprus ✔ ✔ Cyprus PrimeTel ✔ ✔ ✔ Czech Republic Vodafone (Oskar) ✔ ✔ Czech Republic Telefónica O2 (EuroTel) ✔ ✔ ✔ Czech Republic T-Mobile ✔ ✔ ✔ Denmark Telenor (Sonofon) ✔ ✔ ✔ Denmark H3G ✔ ✔ ✔ Denmark PrimeTel ✔ ✔ ✔ Denmark Nuuday (TDC Mobil) ✔ ✔ Estonia EMT ✔ ✔ ✔ Estonia Tele2 Estonia ✔ ✔ ✔ Estonia Elisa (Radiolinja Eesti AS) Estonia ✔ ✔ Finland DNA (Finnet Networks Ltd) ✔ ✔ ✔ Finland AMT Alands ✔ ✔ Finland Elisa (OY Radiolinja) ✔ ✔ Finland TeliaSonera ✔ ✔ ✔ France Orange France (former Itineris) ✔ ✔ ✔ France SFR (Cegetel) ✔ ✔ ✔ France Free Mobile ✔ ✔ ✔ France Bouygues Telecom ✔ ✔ ✔ French West Indies (Martinique, Saint Orange Caraibe (FCM France Caraibe Mobile) ✔ ✔ Martin (FRA), Saint Barthelemy, French Guyana, Guadeloupe, Marie Galante, La Désirade & Les Saintes)

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 3 von 17 September 2020 Country Operator GPRS UMTS LTE French West Indies (Martinique, Saint French West Indies (Bouygues Telecom Caraibe) ✔ ✔ ✔ Martin (FRA), Saint Barthelemy, French Guyana, Guadeloupe, Marie Galante, La Désirade & Les Saintes) Gibraltar Gibtelecom ✔ ✔ ✔ Greece Cosmote ✔ ✔ ✔ Greece Vodafone (Panafon) ✔ ✔ Greece Wind Hellas (TIM Stet Hellas) ✔ ✔ ✔ Hungary Telenor (Pannon) ✔ ✔ ✔ Hungary "T-Mobile" (Westel) ✔ ✔ ✔ Hungary Vodafone (former Primatel) ✔ ✔ Iceland Nova Iceland ✔ ✔ Iceland Siminn (Landssiminn Islands hf) ✔ ✔ ✔ Iceland Vodafone (TAL hf) ✔ ✔ Iceland IMC Ísland ehf. ✔ ✔ Ile de la Réunion (Mayotte) Orange Réunion (FTM la Réunion) ✔ ✔ ✔ Ireland Hutchison 3G ✔ ✔ ✔ Ireland (previously "Meteor Ireland") ✔ ✔ ✔ Ireland Hutchison 3G (former Telefonica o2 Ireland) ✔ ✔ Italy ILIAD Italia S.p.A. ✔ ✔ Italy H3G ✔ ✔ Italy Vodafone Omnitel ✔ ✔ Italy Telecom Italia (TIM) ✔ ✔ ✔ Italy WindTre Italia ✔ ✔ ✔ Jersey (Channel Islands) JT (Jersey Telecom) ✔ ✔ ✔ Latvia Tele2 Latvia (Baltcom GSM) ✔ ✔ ✔ Latvia LMT (part of Telia Sonera group) ✔ ✔ ✔ Latvia Bite Latvia ✔ ✔ ✔ Liechtenstein Mobilkom (Mobilkom Austria) ✔ ✔ ✔ Liechtenstein Salt (Orange) ✔ ✔ Lithuania Tele2 ✔ ✔ ✔ Lithuania UAB Bite GSM ✔ ✔ ✔ Lithuania Omnitel (part of Telia Sonera) ✔ ✔ ✔ Luxembourg P&T Luxembourg ✔ ✔ Luxembourg TANGO - Tele2 ✔ ✔ ✔ Luxembourg Orange Communications Luxembourg S.A.(Orange s.a.) ✔ ✔ ✔ Malta Melita Mobile Ltd Malta ✔ ✔ ✔ Malta MobIsle Communications Ltd "go mobile" ✔ ✔ ✔ Malta Vodafone Malta ✔ ✔ Malta Vodafone Malta Ltd. - Atlantis ✔ Netherlands T-Mobile Netherlands / Tele2 ✔ ✔ ✔ Netherlands KPN ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 4 von 17 September 2020 Country Operator GPRS UMTS LTE Netherlands Vodafone (Libertel) ✔ ✔ Norway TeliaSonera (former NetCom) ✔ ✔ ✔ Norway Network Norway ✔ ✔ Norway Telenor Norway ✔ ✔ ✔ Poland T-Mobile "ERA" ✔ ✔ ✔ Poland PTK Centertel "Orange" ✔ ✔ ✔ Poland Plus GSM / Polkomtel S.A. ✔ ✔ ✔ Poland P4 ✔ ✔ ✔ Portugal Optimus - Comunicações ✔ ✔ ✔ Portugal Vodafone (Telecel) ✔ ✔ Portugal TMN ✔ ✔ ✔ Romania Mobile Communications SA (former COSMOTE) ✔ ✔ ✔ Romania Vodafone (Mobifon) ✔ ✔ Romania Orange (Mobil Rom) ✔ ✔ ✔ Romania RCS & RDS (DiGi) ✔ ✔ ✔ San Marino H3G ✔ ✔ San Marino Vodafone Omnitel N.V. (Omnitel Pronto Italia) ✔ ✔ San Marino Telecom Italia Mobile (TIM) ✔ ✔ ✔ San Marino WindTre Italy ✔ ✔ ✔ Slovak Republik (former T-Mobile) ✔ ✔ ✔ Slovak Republik a.s. (Globtel) ✔ ✔ Slovak Republik Telefonica ✔ ✔ ✔ Slovenia Telekom Slovenije (Mobitel) ✔ ✔ ✔ Slovenia A1 Slovenije, d.d./SI Mobil (Mobilkom-Vodafone) ✔ ✔ ✔ Slovenia Tušmobil ✔ ✔ ✔ Spain Vodafone ✔ ✔ Spain France Telecom España "Orange" (Amena) ✔ ✔ ✔ Spain Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Spain Xfera Móviles (Yoigo) ✔ ✔ Sweden Telenor Sverige AB (Vodafone) ✔ ✔ ✔ Sweden H3G ✔ ✔ ✔ Sweden TeliaSonera Mobile Networks AB ✔ ✔ ✔ Sweden Tele2 (Comviq) ✔ ✔ ✔ United Kingdom Telefonica "O2" UK ✔ ✔ ✔ United Kingdom Hutchison 3G ✔ ✔ ✔ United Kingdom Everything Everywhere (T-Mobile) ✔ ✔ ✔ United Kingdom Everything Everywhere (Orange) ✔ ✔ Vatikan H3G ✔ ✔ Vatikan Vodafone ✔ ✔ Vatikan Telecom Italia Mobile (TIM) ✔ ✔ ✔ Vatikan WindTre Italy ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 5 von 17 September 2020 worldzone 1a

Country Operator GPRS UMTS LTE Andorra STA - Servei De Telecomunicacions D'Andorra ✔ ✔ ✔ Isle of Man Manx Telecom - Isle of Man ✔ ✔ ✔ Switzerland / Swiss GSM ✔ ✔ ✔ Switzerland Sunrise (former diAx) ✔ ✔ ✔ Switzerland Salt (Orange) ✔ ✔ ✔ Switzerland Telecom FL Liechtenstein (via Swisscom) ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 6 von 17 September 2020 worldzone 2

Country Operator GPRS UMTS LTE Albania Telekom Albania (AMC) ✔ ✔ ✔ Albania Albtelecom ✔ ✔ ✔ Belarus (White Russia) Belarusian Telecommunication ✔ ✔ ✔ Belarus (White Russia) MTS ✔ ✔ ✔ Belarus (White Russia) Velcom (MDC) ✔ ✔ Bosnia Herzegovina PE Croatian Telecom (HT Eronet) ✔ ✔ Bosnia Herzegovina RS Telecommunications "m:tel" ✔ ✔ Bosnia Herzegovina BH Telecom ✔ ✔ Canada Rogers Communications ✔ ✔ ✔ Canada Bell ✔ ✔ ✔ Canada TELUS ✔ ✔ ✔ Canada Videotron ✔ ✔ ✔ Faroer Islands Faroese Telecom ✔ ✔ ✔ Greenland TELE Greenland ✔ ✔ Israel Orange / Partner Communications ✔ ✔ Israel Fastlink "zain" ✔ ✔ ✔ Israel Pelephone ✔ ✔ Israel Mobile Ltd. II ✔ ✔ ✔ Kosovo Mobitel.Slovenia ✔ ✔ ✔ Kosovo Monaco Telecom ✔ ✔ ✔ Kosovo IPKO Kosovo ✔ ✔ ✔ Macedonia One (Cosmofon) ✔ ✔ Macedonia T-Mobile (Mobimak) ✔ ✔ ✔ Macedonia VIP Operator ✔ ✔ ✔ Moldova MOLDCELL ✔ ✔ Moldova Orange (Voxtel) ✔ ✔ ✔ Monaco Monaco Telecom ✔ ✔ ✔ Montenegro ✔ ✔ ✔ Montenegro Telenor (former Promonte) ✔ ✔ ✔ Montenegro (T-Mobile) ✔ ✔ ✔ Puerto Rico AT&T (Cingular ) ✔ ✔ Puerto Rico AT&T (Cingular Genesis) ✔ ✔ ✔ Puerto Rico ✔ ✔ ✔ Russia MTS Mobile TeleSystems Moscow ✔ ✔ ✔ Russia MegaFon (North-West GSM) ✔ ✔ ✔ Russia Tele2 ✔ ✔ ✔ Russia (Moscow) Vimpelcom () ✔ ✔ ✔ Serbia Telenor (MOBTEL) ✔ ✔ ✔ Serbia ✔ Serbia VIP Operator ✔ ✔ ✔ Turkey Avea (IS-TIM/ARIA) ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 7 von 17 September 2020 Country Operator GPRS UMTS LTE Turkey Turkcell ✔ ✔ ✔ Turkey Vodafone (Telsim) ✔ ✔ Ukraine Astelit LCC /Lifecell ✔ ✔ ✔ Ukraine ✔ ✔ ✔ Ukraine UMC "MTS" ✔ USA AT&T (Cingular Genesis) ✔ ✔ ✔ USA Sprint Nextel ✔ USA Manx Telecom - N.A. Extension ✔ USA PCM Keystone Wireless LLC ✔ ✔ USA Commnet Wireless LLC ✔ ✔ ✔ USA (Alaska) The Alaska Wireless Network LLC ✔ ✔ USA (Cincinatti, Ohio) Cincinatti Bell Wireless ✔ USA (Denver, CO/Pennsylvania) T-Mobile ✔ ✔ ✔ USA (Guam) PTI Pacifica USA ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 8 von 17 September 2020 worldzone 3

Country Operator GPRS UMTS LTE Afghanistan Afghan Wireless (AWCC) ✔ ✔ ✔ Afghanistan Etisalat ✔ ✔ Afghanistan TDCA (ROSHAN) ✔ ✔ Djezzy (Orascom) ✔ ✔ Algeria ooredoo Algeria (Wataniya) ✔ ✔ ✔ Algeria PTT Algeria ✔ ✔ ✔ Angola Movicel ✔ ✔ Angola Unitel S.A. ✔ ✔ Anguilla Digicel Jamaica (Mossel) ✔ ✔ Anguilla Cable and Wireless- Anguilla ✔ Antigua & Barbuda Digicel Jamaica (Mossel) ✔ ✔ ✔ Antigua & Barbuda Cable and Wireless- Antigua ✔ ✔ Argentina CTI Movil "Claro" (via Telcel Mexico) ✔ ✔ Argentina Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Argentina Personal ✔ Armenia Armentel (Vimpelcom/Beeline) ✔ ✔ ✔ Armenia MTS Armenia CJSC (ex Vivacell) ✔ ✔ Armenia Orange Armenia ✔ ✔ ✔ Aruba Digicel Aruba ✔ ✔ Aruba Setar GSM ✔ ✔ ✔ Australia Optus/Singtel ✔ ✔ ✔ Australia Telstra ✔ ✔ ✔ Australia Vodafone ✔ Australia Vodafone Hutchison (H3G) ✔ Azerbaijan Azercell ✔ ✔ ✔ Azerbaijan Bakcell ✔ ✔ ✔ Bahamas BTC ✔ ✔ ✔ Bahamas Be Aliv ✔ ✔ Bahrain Batelco ✔ ✔ ✔ Bahrain STC Bahrain ✔ ✔ Bangladesh - Sheba Telecom ✔ ✔ Bangladesh GrameenPhone ✔ Barbados Cable & Wireless West Indies ✔ ✔ Barbados Digicel Jamaica (Mossel) ✔ ✔ ✔ Belize BTL ✔ ✔ Benin ETISALAT BENIN ✔ ✔ Bermuda Bermuda Digital Communications (M3 Wireless) ✔ ✔ ✔ Bermuda Digicel Jamaica (Mossel) ✔ ✔ ✔ Bolivia Entel Movil ✔ ✔ Bolivia Nuevatel ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 9 von 17 September 2020 Country Operator GPRS UMTS LTE Bolivia Telefonica Celular de Bolivia ✔ ✔ Botswana MASCOM - Botswana ✔ ✔ Botswana BTC Mobile - Botswana ✔ ✔ Brazil Claro ✔ ✔ ✔ Brazil TIM (Centro Sul) ✔ ✔ ✔ Brazil TIM (Rio Norte) ✔ ✔ ✔ Brazil TIM (Sao Paulo) ✔ ✔ ✔ Brazil VIVO (Telemig) ✔ ✔ ✔ Brazil VIVO ✔ ✔ ✔ British Virgin Islands Cable and Wireless West Indies ✔ ✔ British Virgin Islands Digicel Jamaica (Mossel) ✔ ✔ ✔ British Virgin Islands Caribbean Cellular Telephone ✔ ✔ Brunei DST Comm. (via Comfone GCS Platform) ✔ ✔ ✔ Burkina Faso Airtel Burkina Faso S.A ✔ ✔ Cabo Verde CV Móvel, SA ✔ ✔ Cabo Verde T+ Telecomunicacoes (Unitel) ✔ ✔ ✔ Cambodia Metfone Cambodia (Viettel Group) ✔ ✔ ✔ Cambodia HELLO AXIATA COMPANY LIMITED ✔ ✔ ✔ Cameroon MTN ✔ ✔ ✔ Cayman Islands Cable & Wireless ✔ ✔ Cayman Islands Digicel Jamaica (Mossel) ✔ ✔ ✔ Chad Airtel (Zain - Celtel) ✔ ✔ ✔ Chile Entel PCS Telecomunicaciones S.A. ✔ ✔ Chile Telefonica Moviles / MOVISTAR ✔ ✔ ✔ China China Mobile ✔ ✔ ✔ China China Unicom ✔ ✔ ✔ Colombia Comcel S.A. (via Telcel Mexico) ✔ ✔ ✔ Colombia Colombia Movil "Tigo" ✔ Colombia Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Congo (Democratic Republic) Airtel (Celtel "Zain") ✔ ✔ Congo (Democratic Republic) Airtel (Celtel "Zain") ✔ ✔ Congo (Democratic Republic) Congo RDC SPRL ✔ ✔ Costa Rica Claro Costa Rica S.A. ✔ ✔ Costa Rica ICE ✔ ✔ Costa Rica Telefonica ✔ ✔ ✔ Cuba Cubacel (C_Com) ✔ ✔ Dominica Digicel Jamaica (Mossel) ✔ ✔ ✔ Dominica Cable and Wireless- Dominica ✔ ✔ Dominican Republic Orange (FTD) ✔ ✔ ✔ Dominican Republic Trilogy VIVA ✔ Dominican Republic Claro ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 10 von 17 September 2020 Country Operator GPRS UMTS LTE Djibouti Djibouti Telecom ✔ ✔ Ecuador Telefonica Moviles / Otecel ✔ ✔ ✔ Ecuador Conecel (via Telcel Mexico) ✔ Orange (former Mobinil) ✔ ✔ ✔ Egypt Etisalat Misr ✔ ✔ ✔ Egypt Vodafone (Click GSM/Misrfone) ✔ ✔ El Salvador CTE Telecom Personal "Claro" ✔ ✔ El Salvador Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Equatorial Guinea Muni (Hits) GE SA ✔ ✔ Ethiopia Ethio Telecom ✔ ✔ Fiji Islands Digicel ✔ ✔ ✔ Gabon Libertis ✔ Gabon Airtel (former Zain) ✔ Gambia Africell ✔ ✔ ✔ JSC Silknet (ex Geocell) ✔ ✔ ✔ Georgia Magticom ✔ ✔ ✔ Georgia VEON LLC (former "Mobitel LLC") ✔ ✔ ✔ Ghana MTN (Scancom) ✔ ✔ Ghana Airtel Ghana / Millicom "Tigo" ✔ ✔ Gibraltar Gibtelecom ✔ ✔ ✔ Grenada Digicel Jamaica (Mossel) ✔ ✔ Grenada Cable and Wireless ✔ ✔ Guatemala Telecomunicacion de Guatemala ✔ ✔ ✔ Guatemala Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Guernsey (Channel Islands) Sure Guernsey (Cable & Wireless /Guernsey Telecom) ✔ ✔ ✔ Guinea Cellcom Guinea S.A. ✔ ✔ Guinea Areeba Guinea ✔ ✔ Haiti Digicel Carribbean (Mossel) ✔ ✔ ✔ Honduras Sercom Honduras S.A. De C.V. ✔ ✔ ✔ Hong Kong China Mobile (Peoples Phone) ✔ ✔ ✔ Hong Kong SmarTone Vodafone ✔ ✔ Hong Kong CSL ✔ ✔ ✔ Hong Kong Hutchison 3G HK Ltd ✔ ✔ India BSNL ✔ ✔ India Bharti Airtel Ltd. ✔ ✔ India MTNL Dolphin Delhi ✔ ✔ India MTNL Dolphin Mumbai ✔ ✔ India IDEA Cellular Ltd. Gujarat ✔ ✔ ✔ India IDEA Cellular Ltd. Maharashtra ✔ ✔ ✔ India IDEA Cellular Ltd. Madhya P. ✔ ✔ ✔ India IDEA (Aditya Birla Tel. Ltd. Bihar) ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 11 von 17 September 2020 Country Operator GPRS UMTS LTE India IDEA Cellular Ltd. Mumbai ✔ ✔ ✔ India IDEA Cellular Ltd. Orissa ✔ ✔ ✔ India IDEA Cellular Ltd. Tamilnadu ✔ ✔ ✔ India IDEA Cellular Ltd. Kolkata ✔ ✔ India IDEA Cellular Ltd. West Bengal ✔ ✔ ✔ India IDEA Cellular Ltd. Delhi ✔ ✔ India IDEA Cellular Ltd. Himachal P. ✔ ✔ ✔ India IDEA Cellular Ltd. Rajasthan ✔ ✔ ✔ India IDEA Cellular Ltd. UP East ✔ ✔ ✔ India (Andhra Pradesh) Bharti Airtel Ltd. ✔ ✔ ✔ India (Andra Pradesh, later Goa, Gujaret, IDEA Cellular Limited (Birla Tata) ✔ ✔ ✔ Madhya Pradesh) India (Calcutta) Vodafone East Limited (Hutchison Telecom East) ✔ ✔ India (Calcutta) Bharti Airtel Ltd. ✔ ✔ India (Chennai) Bharti Airtel Ltd. ✔ ✔ ✔ India (Gujarat) Bharti Airtel Ltd. ✔ India (Gujarat) Vodafone West Ltd. (Essar Gujarat) ✔ ✔ India (Haryana) Bharti Airtel Ltd. ✔ ✔ India (Haryana) IDEA Mobile Communications Ltd. (Escotel) ✔ ✔ ✔ India (Himachal Pradesh) Bharti Airtel Ltd. ✔ ✔ ✔ India (Karnataka) Bharti Airtel Ltd. ✔ ✔ ✔ India (Karnataka) IDEA (Spice) ✔ ✔ India (Kerala) Bharti Airtel Ltd. ✔ ✔ India (Kerala) Vodafone Cellular (Hutchison Essar) ✔ ✔ India (Kerala) IDEA Mobile Communications Ltd. (Escotel) ✔ ✔ ✔ India (Madhya Pradesh) Bharti Airtel Ltd. ✔ ✔ India (Maharashtra & Goa) Bharti Airtel Ltd. ✔ ✔ India (Maharshtra) Vodafone Cellular (Hutchison Essar) ✔ ✔ India (Mumbai) Bharti Airtel Ltd. ✔ ✔ ✔ India (Mumbai) Vodafone India Limited (Hutchison Essar) ✔ ✔ India (New Delhi) Bharti Airtel Ltd. ✔ ✔ ✔ India (New Delhi) Vodafone Mobile Services Limited (Hutch Essar) ✔ ✔ India (Punjab) Bharti Airtel Ltd. ✔ ✔ India (Punjab) IDEA (Spice) ✔ ✔ ✔ India (Rajasthan) Bharti Airtel Ltd. ✔ ✔ ✔ India (Tamil Nadu) Bharti Airtel Ltd. ✔ ✔ ✔ India (Tamil Nadu) Vodafone Cellular (Hutchison Essar) ✔ ✔ India (Up West) IDEA Mobile Communications Ltd. (Escotel) ✔ ✔ ✔ India (Uttar Pradesh West) Bharti Airtel Ltd. ✔ ✔ Indonesia XL Axiata (Excelcom) ✔ ✔ ✔ Indonesia Indosat ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 12 von 17 September 2020 Country Operator GPRS UMTS LTE Indonesia Telkomsel ✔ ✔ ✔ Indonesia Hutchison CP Telecom Indonesia ✔ ✔ ✔ Inflight coverage OnAir ✔ Inflight coverage Aeromobile (Telenor Norway) ✔ ✔ Iran MCI - Iran Telecom ✔ ✔ ✔ Iran MTN Irancell ✔ ✔ Iraq Asia Cell Telecomminications Company Ltd. ✔ ✔ Iraq Korek Telecom ✔ ✔ Iraq Zain ✔ ✔ Ivory Coast Atlantique Telecom Ivory Coast ✔ ✔ Ivory Coast Orange [Societe Ivorienne de Mobiles (SIM)] ✔ ✔ Ivory Coast MTN (Loteny Telecom) ✔ ✔ ✔ Jamaica Cable & Wireless West Indies ✔ ✔ Jamaica Digicel Jamaica (Mossel) ✔ ✔ ✔ Japan NTT DoCoMo ✔ ✔ ✔ Japan SOFTBANK MOBILE ✔ ✔ ✔ Jordan Fastlink "zain" ✔ ✔ Jordan Orange (Mobilecom) ✔ ✔ ✔ Jordan Umniah Mobile ✔ ✔ Kazakhstan Mobile Telecom Service LLP ✔ ✔ ✔ Kazakhstan KarTel "Beeline" ✔ ✔ ✔ Kazakhstan K'Cell (GSM Kazakhstan) ✔ ✔ ✔ Kenya Airtel "Zain" ✔ Kenya ✔ ✔ ✔ Kenya Orange (Telkom) Kenya ✔ ✔ Kuwait Wataniya Telecom ✔ ✔ ✔ Kuwait VIVA ✔ ✔ Kuwait MTC - Vodafone "zain" ✔ ✔ ✔ Alfa Telecom CJSC ✔ ✔ ✔ Kyrgyzstan Mobile (BiTel) ✔ ✔ Kyrgyzstan Nurtelecom LLC ✔ ✔ ✔ Laos Vimpelcom (Millicom) ✔ ✔ Lebanon MIC1 (FTML) "alfa" ✔ ✔ ✔ Lebanon Touch Lebanon (MIC2) ✔ Liberia Orange (ex Cellcom) ✔ ✔ Macao CTM ✔ ✔ ✔ Macao Hutchison Telecom (via Hong Kong) ✔ ✔ Macedonia One (Cosmofon) ✔ ✔ Macedonia T-Mobile (Mobimak) ✔ ✔ Macedonia VIP Operator ✔ ✔ ✔ Madagascar Airtel (Celtel) ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 13 von 17 September 2020 Country Operator GPRS UMTS LTE Madagascar Telma Mobile ✔ ✔ ✔ Malawi Airtel (former Celtel "Zain") ✔ ✔ ✔ Malaysia Malaysian Mobile Services (Maxis) ✔ ✔ ✔ Malaysia Celcom Axiata Berhad (MY CELCOM) ✔ ✔ ✔ Malaysia Digi Telecom ✔ ✔ ✔ Malaysia Mi3G Network Sdn Bhd ✔ ✔ ✔ Maldives Dhiraagu (DhiMobile) ✔ Maldives Ooredoo (Wataniya) ✔ ✔ Mali Orange Mali ✔ ✔ ✔ Mauritania Chinguitel S.A. ✔ ✔ Mauritania Mauritel Mobiles ✔ ✔ "Orange" ✔ ✔ ✔ Mauritius MTML ✔ ✔ ✔ Mauritius Emtel ✔ ✔ ✔ Mexico Iusacell ✔ ✔ Mexico Pegaso (Telefonica Moviles) "MOVISTAR" ✔ ✔ ✔ Mexico Telcel / Radiomovil ✔ ✔ Mongolia Unitel ✔ ✔ ✔ Montserrat Cable and Wireless- Montserrat ✔ ✔ Morocco Maroc Telecom / IAM ✔ ✔ ✔ Morocco Médi Telecom ✔ ✔ ✔ Morocco WANA ✔ ✔ ✔ Mozambique MOVITEL ✔ ✔ Myanmar OOREDOO ✔ ✔ ✔ Myanmar Telenor ✔ ✔ ✔ Myanmar Myanma Posts and Telecommunications ✔ ✔ ✔ Namibia MTC ✔ ✔ Namibia Telecom Namibia ✔ ✔ Nauru Digicel (PNG) ✔ Nepal Ncell Private Limited ✔ ✔ ✔ Netherlands Antilles Curacao Telecom (Digicel) ✔ ✔ Netherlands Antilles Setel N.V. (UTS) ✔ ✔ ✔ New Zealand Vodafone ✔ New Zealand Two Degrees Mobile Ltd. (NZ Communications) ✔ New Zealand NZ Telecoms ✔ ✔ ✔ Nicaragua Claro (Enitel Movil) ✔ ✔ Nicaragua Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Niger Airtel (Celtel) ✔ Nigeria Celtel (Airtel) ✔ ✔ ✔ Nigeria Glo Mobile Limited ✔ ✔ Nigeria Etisalat ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 14 von 17 September 2020 Country Operator GPRS UMTS LTE Nigeria MTN ✔ ✔ ✔ Oman Oman Mobile ✔ ✔ ✔ Oman Nawras ✔ ✔ Pakistan JAZZ (Mobilink + Warid) ✔ ✔ Pakistan CMPak Limited- Pakistan- ZONG ✔ ✔ Pakistan Telenor ✔ ✔ Pakistan Etisalat (PTML Ufone) ✔ ✔ Palestine Palestine Cellular (JAWWAL) ✔ ✔ Palestine Wataniya Mobile ✔ ✔ Panama Claro Panama S.A. ✔ ✔ Panama Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Papua New Guinea Digicel (PNG) ✔ ✔ Paraguay Nucleo S.A ✔ ✔ Paraguay Tigo (Telecel) ✔ ✔ Paraguay Claro Paraguay ✔ ✔ Peru Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Peru América Móvil Perú (Claro) ✔ ✔ ✔ Philippines Globe Telecom ✔ ✔ ✔ Philippines SMART Communications Inc. ✔ ✔ Qatar Ooredo Qatar ✔ ✔ ✔ Qatar Vodafone Qatar ✔ ✔ ✔ Rwanda Airtel ✔ ✔ Rwanda Tigo Rwanda ✔ ✔ Samoa Digicel (Samoa) Limited ✔ Saudi Arabia Saudi Arabia Telecom (STC Al-jawal) ✔ ✔ ✔ Saudi Arabia Etihad Etisalat Company "mobily" ✔ ✔ ✔ Saudi Arabia Zain SA ✔ ✔ ✔ Senegal "Orange" ✔ ✔ Senegal Sentel "Tigo" ✔ ✔ Seychelles Airtel (Telekom) Seychelles ✔ ✔ ✔ Seychelles Cable & Wireless (Seychelles) Ltd ✔ ✔ Sierra Leone Africell Lintel SL Ltd ✔ ✔ Sierra Leone Airtel Sierra Leone ✔ Singapore M1 ✔ ✔ Singapore StarHub ✔ ✔ ✔ Singapore SingTel ✔ ✔ ✔ South Africa Cell C ✔ ✔ ✔ South Africa Mobile Telephone Networks (MTN) ✔ ✔ ✔ South Africa Vodacom (PTY) Ltd ✔ ✔ South Korea KT Freetel ✔ ✔ ✔ South Korea SK Telecom ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 15 von 17 September 2020 Country Operator GPRS UMTS LTE Sri Lanka Mobitel ✔ ✔ Sri Lanka Dialog Axiata (Dialog Telekom) ✔ ✔ ✔ Sri Lanka Hutchison 3G ✔ ✔ Sri Lanka Etisalat (Tigo) ✔ ✔ St. Lucia Digicel Jamaica (Mossel) ✔ ✔ St. Lucia C&W St. Lucia II ✔ ✔ St. Vincent & Grenadines Digicel Caribbean (Mossel) ✔ ✔ St. Vincent & Grenadines C&W St. Vincent II ✔ ✔ St. Kitts & Nevis Digicel Caribbean (Mossel) ✔ ✔ St. Kitts & Nevis C&W St. Kitts II ✔ ✔ Sudan Zain (Mobitel) ✔ ✔ Sudan MTN Sudan ✔ ✔ Suriname Telesur ✔ ✔ Taiwan Far EasTone ✔ ✔ ✔ Taiwan Chunghwa Telecom ✔ ✔ ✔ Taiwan Taiwan Mobile ✔ ✔ ✔ Taiwan T-Star VIBO Telecom Inc. ✔ ✔ ✔ MegaFon (North-West GSM) ✔ ✔ Tajikistan TACOM LLC ✔ ✔ Tajikistan Babilon ✔ ✔ ✔ Tajikistan JV Somoncom LLC - S ✔ ✔ Tanzania/Zanzibar Zantel (Etisalat) ✔ ✔ Tanzania/Zanzibar MIC Tigo (Mobitel) ✔ ✔ Thailand Real Future (True Move (Orange)) ✔ ✔ Thailand DTAC ✔ ✔ Thailand AIS ✔ ✔ Thailand AWN part of AIS group ✔ ✔ ✔ Thailand dtacTriNet ✔ ✔ ✔ Trinidad and Tobago TSTT ✔ ✔ Trinidad and Tobago Digicel ✔ ✔ Tunesia Orange ✔ ✔ ✔ Tunesia Ooredoo Tunisie (Tunisiana) ✔ ✔ ✔ Tunesia Tunesie Telecom ✔ ✔ ✔ Turks & Caicos Digicel Carribbean (Mossel) ✔ ✔ ✔ Turks & Caicos Cable and Wireless- Turks ✔ ✔ Uganda MTN ✔ ✔ Uganda Africell Uganda Limited ✔ ✔ ✔ United Arab Emirates du ✔ ✔ United Arab Emirates Etisalat ✔ ✔ ✔ Uruguay Telefonica Moviles / MOVISTAR ✔ ✔ ✔ Uruguay Antel ✔ ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 16 von 17 September 2020 Country Operator GPRS UMTS LTE Uruguay Claro Uruguay ✔ ✔ US Virgin Islands AT&T (Cingular Genesis) ✔ ✔ ✔ Ucell (Coscom) ✔ ✔ Uzbekistan Beeline/Unitel ✔ ✔ ✔ Venezuela Telefonica Venezolana ✔ ✔ Vietnam GPC / VINAPHONE ✔ ✔ Vietnam Viettel ✔ ✔ ✔ Vietnam Vietnamobile Telecommunications Join Stock Co. ✔ ✔ ✔ Vietnam Gtel Mobile JSC ✔ ✔ Yemen Yemen Mobile (former Sabafon) ✔ Yemen MTN YEMEN ✔ Zambia MTN ✔ ✔

Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 17 von 17 September 2020