Worldzones O Business Tariffs
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Worldzones O2 Business Tariffs All tariffs until September 2020 Telefónica Germany GmbH & Co. OHG Georg-Brauchle-Ring 50, 80992 München Status 30th of September 2020 Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 1 von 17 September 2020 In Germany International call Prices in €/Min. excl. VAT Calls from Germany to the european economic area [1] 0,190 Calls in special european countries, USA, Canada [2,3] 0,600 Calls to other countries [4] 1,500 Overseas Incoming mobile calls overseas [9,10] Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] national conditions Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,0114 Worldzone 2: other countries, USA, Canada [7,10] 0,580 Worldzone 3: other countries [4,8] 1,350 Outgoing mobile calls overseas Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] national conditions Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,05 Worldzone 2: other countries, USA, Canada [7,10] 1,350 Worldzone 3: other countries [4,8] 2,550 Data [11] UMTS/GPRS Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] national conditions Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,05 Worldzone 2: other countries, USA, Canada [7,10] 5,00 Worldzone 3: other countries [4,8] 10,00 SMS Prices in €/Min. excl. VAT Worldzone 1: EU and special european countries [5,10] 0,06 Worldzone 1a: Switzerland, Andorra, Isle of Man [6] 0,15 Worldzone 2: other countries, USA, Canada [7,10] 0,15 Worldzone 3: other countries [4,8] 0,15 1 When making international calls – which countries belong to the “European economic area”? Austria, Belgium, the Czech Republic, Denmark, Finland, France, French Guiana, Gibraltar, Guadeloupe, Greece, Hungary, Iceland, Ireland, Italy, La Réunion, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. As far as pricing plan is no longer applicable according to EU regulation (e.g. after a country leaves the EU) the country automatically goes into Worldzone 2 “special European countries” and it applies the price of this Worldzone. 2 When making international calls – which countries belong to the “special European countries”? Switzerland. 3 When making international calls – which countries belong to the “other European countries”? Andorra, Albania, Bosnia and Herzegovina, Bulgaria, Canada, the Faeroe Islands, Israel, Kosovo, Macedonia, Moldavia, Monaco, Montenegro, Russia, San Marino, Serbia, Turkey (northern Cyprus), Ukraine, USA (mainland), Vatican City, White Russia. 4 When making international calls – which countries belong to the “rest of the world”? All other countries, which can be called via the international Telefónica Gateway. An up-to-date list of the countries is available at www.o2business.de/international. 5 Which countries belong to “Worldzone 1”? Worldzone 1: EU and special countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Monaco, the Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City. If one of these countries leaves the EU, it will be moved to Worldzone 1a and billed at the conditions valid at that time. 6 Which countries belong to “Worldzone 1a”? Woldzone 1a: Switzerland, Andorra, Isle of man. This Worldzone only occurs for regulated options as well as Unite Tariffs. For all alternative roaming options, the Worldzone 1a belongs to Worldzone 1: EU. 7 Which countries belong to “Worldzone 2”? Worldzone 2: USA, Canada, other European countries: Albania, Bosnia und Herzegovina, the Faeroe Islands, Greenland, Israel, Kosovo, Macedonia, Moldavia, Montenegro, Russia, Serbien, Turkey (northern Cyprus), Ukraine, White Russia. 8 Which countries belong to “Worldzone 3”? Worldzone 3: the rest of the world. All other countries in which O2 has an international roaming agreement. An up-to-date list of the countries is available at www.o2business.de/international. 9 Will there be any additional costs for calls received abroad? Some operators in other countries (e. g. Argentina, Bangladesh, Belarus, Brazil, Brunei, Combodia, Canada, China, Cuba, Hong Kong, Iceland, India, Indonesia, Iran, Italy, Kazakhstan, Kuwait, Macau, Malaysia, the Maledives, Mauritius, Mexico, Pakistan, Peru, Philippines, Russia, Senegal, Singapore, Sri Lanka, Taiwan, Thailand, Ukraine, USA, Usbekistan) charge additional connection costs for incoming calls. These costs are billed to the O2 custumer without any surcharge. 10 Which terms apply to the world zone tariffs? O2 may change the assigment of countries to the different world zones at any time with prior notification. 2O provides no guarantee that roaming will be possible in a certain country network, nor that it will be maintained. Special connection costs charged by some roaming partners for calls received abroad are included in the bill. With respect to outgoing calls, the world zone tariffs only apply to calls within a world zone or from a world zone to Germany; for calls from one world zone to another, the higher price per minute is charged. For incoming calls, the tariff for the zone in which you are located always applies. Price structure within worldzone 1 for outgoing calls and to Germany is 30/01 and 1/1 for incoming calls. For all other calls price structure is always 60/60. UMTS and GPRS calls are billed in 10 KB increments. De- pending on the data service used, additional charges for O2 data use may apply. The world zone tariffs do not apply to special nummbers, calls at sea and calls to and from satellite networks. The prices for such calls can be found at www.o2business.de/international. 11 How do I use UMTS/GPRS data connections abroad? To use UMTS/GPRS abroad you may have to manually select the network provider of UMTS/GPRS services. Depending on the APN, the use of the services may also be subject to the charge for data use in Germany. Applies to UMTS/GPRS connections in all networks where UMTS/GPRS is available and with O2 has signed a roaming agreement. To use MMS, the user must have sent at least one MMS while in Germany. When abroad, the user will be charged German MMS rates as well as the price for the amount of data transferred to the network of the respective country. For more information about in which countries you can use GPRS and UMTS, please visit www.o2business.de/international. Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 2 von 17 September 2020 worldzone 1 Country Operator GPRS UMTS LTE Austria Hutchison Drei (Orange/One) ✔ ✔ ✔ Austria Hutchison 3G unilateral in since July 2013 ✔ ✔ Austria T-Mobile Austria (MaxMobil) ✔ ✔ ✔ Austria A1 Telekom (Mobilkom) ✔ ✔ ✔ Austria T-Mobile/Magenta Austria ✔ Belgium BASE (KPN) ✔ ✔ ✔ Belgium Mobistar (Orange) ✔ ✔ ✔ Belgium Proximus Belgacom ✔ ✔ ✔ Bulgaria MobilTel EAD (M-Tel GSM) ✔ ✔ ✔ Bulgaria Telenor (TMO Globul) ✔ ✔ ✔ Bulgaria BTC "Vivacom" ✔ ✔ ✔ Croatia Croatian Telecom (T-Mobile) ✔ ✔ ✔ Croatia Tele2 ✔ ✔ ✔ Croatia VIP-NET GSM ✔ ✔ ✔ Cyprus Cytamobile-Vodafone ✔ ✔ ✔ Cyprus MTN Areeba Cyprus ✔ ✔ Cyprus PrimeTel ✔ ✔ ✔ Czech Republic Vodafone (Oskar) ✔ ✔ Czech Republic Telefónica O2 (EuroTel) ✔ ✔ ✔ Czech Republic T-Mobile ✔ ✔ ✔ Denmark Telenor (Sonofon) ✔ ✔ ✔ Denmark H3G ✔ ✔ ✔ Denmark PrimeTel ✔ ✔ ✔ Denmark Nuuday (TDC Mobil) ✔ ✔ Estonia EMT ✔ ✔ ✔ Estonia Tele2 Estonia ✔ ✔ ✔ Estonia Elisa (Radiolinja Eesti AS) Estonia ✔ ✔ Finland DNA (Finnet Networks Ltd) ✔ ✔ ✔ Finland AMT Alands ✔ ✔ Finland Elisa (OY Radiolinja) ✔ ✔ Finland TeliaSonera ✔ ✔ ✔ France Orange France (former Itineris) ✔ ✔ ✔ France SFR (Cegetel) ✔ ✔ ✔ France Free Mobile ✔ ✔ ✔ France Bouygues Telecom ✔ ✔ ✔ French West Indies (Martinique, Saint Orange Caraibe (FCM France Caraibe Mobile) ✔ ✔ Martin (FRA), Saint Barthelemy, French Guyana, Guadeloupe, Marie Galante, La Désirade & Les Saintes) Telefónica Germany GmbH & Co. OHG Errors and omissions excepted Page 3 von 17 September 2020 Country Operator GPRS UMTS LTE French West Indies (Martinique, Saint Digicel French West Indies (Bouygues Telecom Caraibe) ✔ ✔ ✔ Martin (FRA), Saint Barthelemy, French Guyana, Guadeloupe, Marie Galante, La Désirade & Les Saintes) Gibraltar Gibtelecom ✔ ✔ ✔ Greece Cosmote ✔ ✔ ✔ Greece Vodafone (Panafon) ✔ ✔ Greece Wind Hellas (TIM Stet Hellas) ✔ ✔ ✔ Hungary Telenor (Pannon) ✔ ✔ ✔ Hungary Magyar Telekom "T-Mobile" (Westel) ✔ ✔ ✔ Hungary Vodafone (former Primatel) ✔ ✔ Iceland Nova Iceland ✔ ✔ Iceland Siminn (Landssiminn Islands hf) ✔ ✔ ✔ Iceland Vodafone (TAL hf) ✔ ✔ Iceland IMC Ísland ehf. ✔ ✔ Ile de la Réunion (Mayotte) Orange Réunion (FTM la Réunion) ✔ ✔ ✔ Ireland Hutchison 3G ✔ ✔ ✔ Ireland eir (previously "Meteor Ireland") ✔ ✔ ✔ Ireland Hutchison 3G (former Telefonica o2 Ireland) ✔ ✔ Italy ILIAD Italia S.p.A. ✔ ✔ Italy H3G ✔ ✔ Italy Vodafone Omnitel ✔ ✔ Italy Telecom Italia (TIM) ✔ ✔ ✔ Italy WindTre Italia ✔ ✔ ✔ Jersey (Channel Islands) JT (Jersey Telecom) ✔ ✔ ✔ Latvia Tele2 Latvia (Baltcom GSM) ✔ ✔ ✔ Latvia LMT (part of Telia Sonera group) ✔ ✔ ✔ Latvia Bite Latvia ✔ ✔ ✔ Liechtenstein Mobilkom (Mobilkom Austria) ✔ ✔ ✔ Liechtenstein Salt (Orange) ✔ ✔ Lithuania Tele2 ✔ ✔ ✔ Lithuania UAB Bite GSM ✔ ✔ ✔ Lithuania Omnitel (part of Telia Sonera) ✔ ✔ ✔ Luxembourg P&T Luxembourg ✔ ✔ Luxembourg TANGO - Tele2 ✔ ✔ ✔