Zaragoza 2019 · 2020

/ 19/2/2019 MAPA

Canary Islands

Aena Spanish (excluding MCV, QSA, SBO exclusive for GA) 1/1 19/2/2019 CONTENTS Contents Zaragoza

Highlights

Zaragoza Airport

Traffic statistics Route maps Passenger profile Operational data Infrastructures & facilities Quality, environment & awards

Measures against COVID-19 Our commitment with sustainability Incentives & marketing support Annex: Traffic statistics

1/1 Highlights 2019 · 2020 Zaragoza 2019 2020 468K 172K

% Var. previous year % Var. previous year Pax -4,4 % -63,2 %

8,8K 6,6K

% Var. previous year % Var. previous year Ops -2,5 % -25,2 %

183M 144M

% Var. previous year % Var. previous year Cargo 9,5 % -21,4 %

Source: Aena. Provisional non-audited data 2020 (round trip) / 18/2/2020 HIGHLIGHTS (II) Highlights 2019 Zaragoza

Avg. pax / week Avg. ops / week 9,0K 169

8 6 13 Domestic Low cost 4 Destinations * * * International 84 % Routes Countries 13 Airlines 9

< 30 min 60% holidays 819K · Residence · · cap. · < 60 min 53% ZAZ apt. province 1,1M Ops. dep: 8 24% rest of Catchment area < 120 min Ops. arr: 8 (population) 2,7M Pax profile 24% foreign Info Total ops: 14

Sources: * + 5,000 pax/year. Aena 2019 (round trip) Aena surveys, INE (last available data) and Google maps 1/1 Traffic statistics Zaragoza

Annual traffic evolution

Pax % Var. Pax

1% -1% 12% -4% 489K 0% 4% 468K 438K 424K 420K

-20%

-40% 172K

-63% -60%

2015 2016 2017 2018 2019 2020

Monthly traffic evolution · 2019

54K 51K 46K 42K 42K 37K 37K 40K 35K 35K 32K 29K 27K

20K

0K 1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic

66 % Source: Summer season Aena. Provisional non-audited data 2020 (round trip) / 18/2/2020 STATISTICS (Mdos INT) Traffic statistics 2019 Zaragoza

Traffic distribution Main countries * International market share pax

Total countries * 26 % 20 % 20 % 16 % 7 % 7 74% 346,7K international pax 6,3 % var. previous year

Domestic

26% 121,0K domestic pax

-25,6 % var. previous year 121K 94K 92K 73K 34K

Spain Romania United Italy Belgium Source: Kingdom * + 5,000 pax/year. Aena 2019 (round trip) 1/1 18/2/2020 STATISTICS (Destinos) Traffic statistics 2019 Zaragoza

* market share Main destinations pax

19 % 15 % 13 % 10 % 10 % 7 % 4 % 3 % 2 % 2 %

91K

69K 63K

49K 45K

34K

20K 12K 11K 8K

London STN P. Mallorca Milan BGY Bucharest OTP Cluj Brussels CRL Paris BVA Tenerife Norte Menorca Venice VCE

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 18/2/2020 STATISTICS (Cias) Traffic statistics 2019 Zaragoza

Main airlines *

Domestic International

Airline Pax % Var. Share Routes *

Ryanair 214.073 -6 % 46 % 5 214K 94.284 10 % 20 % 2 56.733 0 % 12 % 2 47.679 -2 % 10 % 1

Wizz Air 94K 24.611 -43 % 5 % 3 Enter Air 11.805 116 % 3 % 0

Vueling 56K

Airlines Lowcost Charter Air Europa 48K

6 84 % 5 % 390,7K 22K Volotea 25K Pax Pax

Enter Air 12K

Source: * + 5,000 pax/year. Aena 2019 (round trip) 1/1 18/2/2020 MAP (España) Route map · Domestic · 2019 Zaragoza

Pax 121K

Share 25,9 %

Destinations 4

Routes 4

Canary Islands

Destination

New destination

Source: Destination: +5,000 pax/year Aena 2019 (round trip) New destination: +5,000 pax and -1,000 pax previous year Destination: airport pair. Route is destination by airline 1/1 18/2/2020 MAP (Europa) Route map · Europe · 2019 Zaragoza

Pax 344K

Share 73,6 %

Destinations 9

Routes 9

Top countries Destinations

Italy 2 Romania 2 Belgium 1 France 1 United Kingdom 1

Source: Aena 2019 (round trip) Destination: +5,000 pax/year Destination Destination: airport pair. Route is destination by airline New destination: +5,000 pax and -1,000 pax previous year New destination 1/1 4/5/2020 PAX PROFILE Passenger profile 2019 Zaragoza

Gender Reason for travelling Residence

53% ZAZ apt. province 53 % 47 % 11 % Man Woman Business 24 % 24 % Age 60 % Rest of Spain Foreign Holidays < 15 19 %

15-29 24 % 24 % Nationality

30-49 42 % VFR

50-64 13 % 5 % 60 % 40 % >64 3 % Other Spain Foreign

Source: Aena surveys EMMA 2019 (sample=1,014) 1/1 19/2/2019 OP. DATA Operational data Zaragoza

Capacity 2 M passenger Summer 21

Arrivals Departures Terminal 975 700 Pax/H capacity 270 EU Non Sch+Non UE 400 Non Sch

Arrivals Departures Total Runway 8 8 14 capacity

 Commercial aviation parking stands: 14  Altitude (reference point): 263 m

6 B-747-800 2 A-300  Reference temperature: 32ºC 2 B-747-400 4 B-737-800  Service timetable (UTC): H-24 all year Code OACI: LEZG 9 General aviation long for cargo aircraft Code IATA: ZAZ S: 04:45-21:00 W: 05:45-22:00  Fire category: 7

Runways:  12R/30L (3,718 x 45 m)  12L/30R (3,032 x 45 m)

1/1 19/2/2019 INFRA Infrastructures & facilities 2019 Zaragoza

2 15 Runways Check-in counters Terminal building CAT II/III

2 (572 m2) Restaurants and Security 6 11 cafeterias Parking places personnel Boarding gates

2 (128 m2) S: 04:45-21:00 Shops and duty 3 1,246 free W: 05:45-22:00 Parking offer Baggage reclaim carousel

Wifi area Passengers info Banking services Vending machines Luggage trolleys Car hire

Lost and Found Luggage services Accessibility for PMR Special needs passengers Families

1/1 19/2/2019 QA Quality, environment & awards Zaragoza

The airport is focused on having the best image possible. Zaragoza Airport quality, environment and energy management systems certifications are: ISO 14001, ISO 9001 and ISO 50001.

Zaragoza Airport was named Best Airport by Size and Region (under 2 million passenger in Europe), at the ASQ (Airport Service Quality) awards given by the Airports Council International (ACI) in 2018.

Zaragoza Airport was certified by the Spanish Aviation Agency (AESA), according to RD 862/2009 regulation.

Many private companies have rewarded the airport´s work:

UNO, a business organization of logistics and transport operators, recognizes Zaragoza airport with its award for Logistics Leaders 2019 in the Foreign Trade category for its outstanding work and evolution.

Zaragoza airport receives the El Vigía award or the best logistics initiatives of 2019 in the category of air transport, awarded by El Vigía, digital newspaper and printed monthly magazine.

Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services.

1/1 More than 90 measures against COVID-19 Zaragoza Through the different airport processes

Following the recommendations published by EASA / ECDC and the requirements of the local authorities (AESA and the Health Ministry of Spain) Aena has implemented several measures against COVID-19 in order to ensure safety and trust of passengers and employees.

Access restriction only to passengers, people accompanying minors and people with disabilities or with reduced mobility

Reinforcement of the cleaning and disinfection of all common use surfaces and improvement of the ventilation procedures at the Terminal Building

Reinforcement of the physical distance (1.5 meters) in all waiting areas (including lifts, fingers…)

Installation of Protective Screens and use of PPEs

Availability of COVID information measures for passengers all time (including through the Public Address System)

Implementation of Border Health Control for international arrival passengers (thermal screening and medical staff assistance)

Implementation of measures and protocols also in shopping areas, restaurants, VIP lounges, parkings…

/ 1/4/2019 QA Our commitment with sustainability AENA and the FTSE4Good Index. Sustainable Development Goals Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series. We guarantee sustainable consumption modalities

UN Global Compact. We generate a sustainable Aena has adhered to the Global Compact by economic growth supporting its ten principles since 2017.

We promote diversity and social inclusion Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum We strengthen partnerships to score in 2020, above the average in its achieve sustainable goals sector.

We protect the environment and Community for Climate. Aena fight against climate change participates in this Community with others organizations that are aware of the urgent need to act against climate change.

More significant projects Renewable energy · Photovoltaic plan · 100% purchase electricity through renewable energy guarantees or origin Sustainable mobility · Charging points for electric vehicles · Eco-cars fleet plan Climate Action Plan · It includes appropriate management, monitoring and communication mechanisms

Aena will be the first company in Spain and one of the first around the world to inform shareholders yearly of its strategy against climate change from its Climate Action Plan. 19/2/2019 INCENTIVES Incentives & marketing support Zaragoza

Incentives and discounts

A very diverse programme of rate incentives for airlines

Business ,(f) Incentives and discounts opportunities

Marketing Support

Marketing campaigns to promote new routes

Marketing (§) Marketing Support

1/1 Annex · Traffic statistics Zaragoza

2019 2020 Main destinations 468K 172K Destination 2019 2020 %Var. % Var. previous year % Var. previous year  London STN 91.176 25.893 -72 % Pax -4,4 % -63,2 % P. Mallorca 69.384 41.718 -40 % Milan BGY 63.039 9.447 -85 % Bucharest OTP 48.917 18.033 -63 % Main countries Cluj 45.191 13.060 -71 % Brussels CRL 33.731 9.932 -71 % Pax 2019 Pax 2020 %Var. Paris BVA 19.999 0 -100 %

121K Tenerife Norte CL 12.262 11.169 -9 % -29% -67% -72% -86% -70% Menorca 10.701 9.200 -14 % -200.000% 94K 92K Venice VCE 8.066 0 -100 % 86K

73K -400.000% Munich MUC 7.890 2 -100 % Tenerife Sur 7.035 118 -98 %

-600.000% Lisbon 6.503 6.965 7 %

31K 34K 26K CM Lanzarote 4.172 0 -100 % -800.000% Malaga-Costa del Sol 4.084 436 -89 % 10K 10K Ibiza 3.861 9.866 156 % -1.000.000% Spain Romania United Italy Belgium Gran Canaria 3.049 9.115 199 % Kingdom Almeria 2.812 175 -94 % Tallinn 2.737 0 -100 %

Source: Vilnius 2.596 0 -100 % Aena. Provisional non-audited data 2020 (round trip) / Thank you

Airport Marketing Team [email protected]

Towards Sustainable Development

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Company committed to the United Nations Sustainable Development Goals (SDGs)

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