THE PUBLIC WATER UTILITY IN FIGURES 9 EDITION

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SUPPLYING DRINKING WATER TO THE GREATER AREA THE PUBLIC WATER UTILITY IN FIGURES

SEDIF’S IDENTITY AND ROLE

Created in 1923, the Syndicat des As a leading authority, a project Eaux d’Ile-de- (SEDIF) is manager and also the owner of all a public utility that is responsible its facilities, SEDIF uses a fully for supplying drinking water to transparent process for all major strategic decisions such as: setting subscriber towns and the price of drinking water, municipalities in the de�ning the policy for the Greater Paris area. management of its assets and investments, and maintaining the SEDIF is governed by elected high level quality of service members of those towns and expected by users. It carries out all municipalities, and supplies water capital expenditure required on its to 4.6 million users every day, assets with a focus on continually representing 150 towns in 2018 raising the bar on service quality across seven regions of Greater and supply chain security, while at Paris, excluding the City of Paris. the same time carefully controlling the price of drinking water and the SEDIF is the leading public water costs of its services. utility in France and one of the Under a public service delegation largest in Europe. agreement, SEDIF has entrusted management of the public water utility to a delegated provider that oversees all operations and maintenance according to rules laid down and monitored by SEDIF.

2 2019 EDITION

FOREWORD FROM THE PRESIDENT

André Santini President, Syndicat des Eaux d’Ile-de-France, Former Minister, Mayor of Issy-les-Moulineaux, Vice President of Métropole du .

THE LARGEST PUBLIC WATER UTILITY IN FRANCE

Producing 785,000 m3 of water Respectful of the environment, every day, SEDIF can claim the the public water utility is title of France’s largest public ISO 14001 certi�ed. water utility. SEDIF delivered 247.3 billion liters to users in 2018 As part of its aim to deliver the through a network of pipes best service, SEDIF uses a highly stretching 8,705 kilometers. modern customer relations center and leverages speci�c tools such SEDIF and its delegated provider as the ‘Quality Forum’, which manage a consolidated budget of continuously evaluates customer €576 million excluding tax and satisfaction. develop leading-edge production and distribution technologies at This handy brochure contains the three of the world’s highest- key �gures that will allow performance plants located along everyone to appreciate the the major rivers running across resources that SEDIF implements the Paris region (the Seine, Marne to supply water of �awless quality and Oise). to users’ homes without any waste for €1.37 excl. tax* 24 hours By investing between €110 and a day, 365 days a year. €150 million excluding tax each year in its continuously-monitored facilities, SEDIF guarantees safe water that meets its subscribers’ needs.

Hundreds of analytical tests are conducted along the watercourse, right up to the consumer’s tap, to guarantee that SEDIF’s water is safe for users.

* As of January 1, 2018, for 1 m3, i.e. 1,000 liters of water.

3 THE PUBLIC WATER UTILITY IN FIGURES

THE BOARD COMPOSITION AS OF DECEMBER 31, 2018

THE PRESIDENT André Santini Former Minister Mayor of Issy-les-Moulineaux (92) Vice President of Métropole du Grand Paris Vice President of Grand Paris Seine Ouest

THE 10 VICE PRESIDENTS (in order of election)

1 2 3 4 5

6 7 8 9 10

1. Luc Strehaiano 6. Sylvain Berrios Mayor of Soisy-sous-Montmorency (95) Mayor of Saint-Maur-des-Fossés (94) Delegate Vice President of Val-d’Oise Vice President of Paris Est Marne & Bois Departmental Council President of Plaine Vallée 7. Gilles Poux Mayor of (93) 2. Jacques Mahéas Vice President of Plaine Commune Mayor of Neuilly-sur-Marne (93) Vice-President of Grand Paris Grand Est 8. Richard Dell’Agnola Mayor of (94) 3. Georges Sifredi Vice President of Grand-Orly Seine Bièvre Mayor of Châtenay-Malabry (92) Deputy Metropolitan Councilor of Métropole First Vice President of the Les Hauts-de-Seine du Grand Paris Departmental Council Second Vice President of Métropole 9. Didier Guillaume du Grand Paris Mayor of Choisy-le-Roi (94) Vice President of Vallée Sud - Grand Paris Vice President of Val-de-Marne Departmental Council 4. Pierre-Édouard Éon Vice President of Grand-Orly Seine Bièvre Mayor of Méry-sur-Oise (95) Vice President of the Communauté de 10. William Delannoy communes de la Vallée de l’Oise et des Mayor of Saint-Ouen-sur-Seine (93) Trois Forêts Vice President of Plaine Commune Val-d’Oise Departmental Councilor

5. Pierre-Christophe Baguet Mayor of Boulogne-Billancourt (92) President of Grand Paris Seine Ouest

4 2019 EDITION

KEY FIGURES ROUNDED VALUES AS OF DECEMBER 31, 2018, UNLESS OTHERWISE SPECIFIED

▼ PRODUCTION Service ▼ 3 MAIN PLANTS FOR SURFACE WATER 150 municipalities served TREATMENT CHOISY-LE-ROI (SEINE) 1.98 million residents of southern 126 suburbs served subscriber municipalities, directly or through a TC or 600,000 m3/day TGA (existing or pending Maximum capacity subscriptions) 325,000 m3/day Average daily production 24 municipalities served NEUILLY-SUR-MARNE (MARNE) through a cooperation 1.71 million residents of eastern agreement suburbs served 600,000 m3/day 4.6 Maximum capacity million users 282,000 m3/day Average daily production 597,574 subscribers MÉRY-SUR-OISE (OISE) 0.86 million residents of northern suburbs served 111 340,000 m3/day SEDIF agents Maximum capacity (including trainees) 149,000 m3/day Average daily production 1,362 people employed by SNC Veolia Eau d’Ile-de-France, 97% SEDIF’s delegated provider OF WATER PRODUCED From river resources

4 PLANTS FOR SURFACE WATER |TREATMENT ARVIGNY (CHAMPIGNY LIMESTONE) NEUILLY-SUR-SEINE (ALBIAN) AULNAY-SOUS-BOIS AND (ALBIAN AND YPRESIAN)

5 THE PUBLIC WATER UTILITY IN FIGURES

KEY FIGURES ROUNDED VALUES AS OF DECEMBER 31, 2018, UNLESS OTHERWISE SPECIFIED

Distribution ▼ ▼ Finance

78 €575.8 million excl. tax tanks SEDIF + delegated provider consolidated budget, 3 857,295 m of which storage capacity €129.9 m in investment

45 adherence to SEDIF pumping stations 80% investment budget 8,705 km of pipes 585,490 connections

3 WATER PRICES 779,000 m 3 distributed per day €4.30 incl. tax/m = average total price (drinking 3 water, wastewater, taxes and fees) 247.3 m as of January 1, 2019 consumed in 2018 of which €1.39 excl. 88.76% 3 distribution network tax/m performance = drinking water component, including subscription, i.e. 32% of the average total price Quality control ▼ ▼ AID 2 early warning stations positioned upstream and €2.5 m allocated to 3 local community aid, located at the water i.e. 1% of income intakes of the surface from water sales water treatment plants €2.4 m 400,000 in international aid, analytical tests of i.e. 1 euro cent per m3 water quality/year of water sold

6 2019 EDITION

IMPROVEMENT THROUGH SELF-EVALUATION

(Regulatory indicators)

Microbiological Physicochemical Water resource protection compliance rate compliance rate progress index

100% 100% 92.78%

Network Network Linear index Network linear Average knowledge and performance of unmetered losses index network renewal management volumes rate over 5 years index

120 points 88.76% 12.00 m3/km/d 10.18 m3/km/d 1.04%

Rate of occurrence of Rate of compliance with Rate of written unscheduled service the maximum time for complaints interruptions opening connections for new subscribers (24 hours)

3.81 99.36% 0.83 FOR 1,000 SUBSCRIBERS FOR 1,000 SUBSCRIBERS

Debt payo� time Rate of unpaid water Amount of debt relief or bills during the previous payments to an aid fund year

1.8 years 1.42% €0.003/m3 billed

7 LEVALLOIS- PE ET

PU U EUILL - THE PUBLIC WATER UTILITY S -S I IN FIGURES

VALMONDOIS

BUTRY- SUR-OISE AUVERS-SUR-OISE MERI THE ORIGIN OF

MERY- BOU NE SUR-OISE WATER IN 2018 BI LANC T FRÉPILL USUAL SUPPLY SITUATION I SY-LE - SÈ ES R MOU IN X V S FOR THE 150 MUNICIPALITIES iv e r MAL FF O MON GE GE I LY is SERVED BY SEDIF VILL e BELAU CHAEMMP LIN- AR I BI ÊT IROF Y UDON TILL L B LAMAR GNE HERBLAY MONTIGNY- F ENA - CA LESV-CIOLRLMEJIULLIEFS AU -R S I - FRANCO I COU Y L P ESSIS- G- LA FRETTE- SUR-SEINE OBI SON LA EI E L’HAŸ-LE - S UX SES CORMEILLES- EN-PARISIS C EN - LAB JOU -E -J S HE IL - L S LOGE - LARU EN-JOS

FR NES I ES ERRIÈR - AN E-BUI SON LE MESNIL RUNGIS -LE-ROI

HOUILLES IGN

I SOUS MAS Y

P I EAU

A

Main surface water JU ISY treatment plant UR- R Groundwater treatment plant SEDIF territorial boundary Water from the Seine (Choisy-le-Roi plant) SÈVRES

CHAVILLE

Water from the Oise (Méry-sur-Oise plant) VIROFLAY MEUDO Water from the Marne (Neuilly-sur-Marne plant) VÉLIZY- VILLACOUBLAY Water from the Seine (Choisy-le-Roi plant) or from the Marne (Neuilly-sur-Marne plant) JOUY-EN-JOSAS LES LOGES- depending on the district EN-JOSAS Water from the Albian aquifer BIÈVRES (Neuilly-sur-Seine plant) mixed with water from the Seine IGN (Choisy-le-Roi plant) Water from the Champigny aquifer (Arvigny unit) PALA The Pantin plant was recommissioned i s r on November 6, 2018 t t l t Plant closed for work r t l The map shows the majority origin of the waIt er it i l r that supplies the municipalities. Municipalitiesr i i -l o located on the border between two areas r i -s r i e might be partially (in certain districts) r r i l - supplied by the other water source. r i i -l o r r i l r i i tri t r l i i r ( ill -s r i l t) i r i ( i - i l 8 r i i r PANTIN I

IS - - C U- UR- NTE I L É- I - RV IS RO INVILL VILL LE 2019 HEL ES ES LIL G ROSN - SOUS-BOIS EDITION I ES SUR B ET MARN EUILL - AI ANCE TRE IL I LY- - E G Y IEL SUR RNE

FON Y VILLIERS-ADAM OUS BOIS VI CEN S SAI T L RRE - MANDÉ SUR-MARN B - R BÉTHEMONT- NT - NE I - E- ND LON LA-FORET S - E

CHAUVRY

IL I S- CH TON S -M PI NY E- NT I I LE SAI T S - E RI E LE PON I Y ÉCOUEN UR-SEINE SAINT-PRIX SAINT-LEU- MAISONS LA-FORET FOR

FOR I LEANDILLY VILLIERS-LE-BEL LE PLESSIS- ENN I ES BOUCHARD I - - SAINT-BRICE- - SS - E SOUS-FORÊT

EAUBONNE MONTMORENCY ONVILLEI Y-ERUMRONSTEINE SOISY-SOUS- MONTMORENCY

DEUIL- LA-BARRE SAINT- GRATIEN ENGHIEN- MONTMAGNY LES-BAINS CHOISY PIERREFITTE- E- I SUR-SEINE STAINS ÉPINAY-SUR-SEINE AULNAY- I IS SOUS-BOIS L’ILE-SAINT-DENIS

VILLEPARISIS ORL SAINT-DENIS LA COURNEUVE

DRANCY I ENE E- LIVRY- GARGAN E- I

SAINT-OUEN LES PAVILLONS- LON SOUS-BOIS CLICHY- R- EI E SOUS-BOIS CLICHY

LEVALLOIS- PANTIN MONTFERMEIL PERRET e NOISY-LE-SEC BROU-SUR- rn CHANTEREINE Ma LE PRÉ- er ATHIS NS NEUILLY- iv SAINT-GERVAIS R SUR-SEINE CHELLES LES LILAS ROSNY- SOUS-BOIS VAIRES-SUR- MARNE e NEUILLY- PLAISANCE Y- n MONTREUIL NEUILLY- i SUR-MARNE GOURNAY- RGE e SUR-MARNE S

r FONTENAY- e v SOUS-BOIS i R SAINT- LE PERREUX- MANDÉ SUR-MARNE BRY-SUR BOULOGNE- NOGENT- -MARNE NOISY-LE-GRAND BILLANCOURT SUR-MARNE

VILLIERS- ISSY-LES- CHARENTON- SUR-MARNE CHAMPIGNY- MOULINEAUX LE-PONT JOINVILLE- SAINT- SUR-MARNE MAURICE LE-PONT IVRY- GENTILLY SUR-SEINE LE KREMLIN- MAISONS- ALFORT ARCUEIL BICÊTRE ON CHÂTILLON CHENNEVIÈRES- BAGNEUX SAINT-MAUR- DES- SUR-MARNE

FONTENAY- AUX-ROSES VITRY-SUR-SEINE

LE PLESSIS- BOURG- ROBINSON LA-REINE L’HAŸ-LES- SCEAUX ROSES

CHÂTENAY- MALABRY CHOISY- CHEVILLY- LE-ROI LARUE THIAIS FRESNES VERRIÈRES- ANTONY LE-BUISSON RUNGIS

ORLY i NY VILLENEUVE- LE-ROI WISSOUS MASSY r ABLON- 1 i SUR-SEINE i AISEAU Sour e I I p ro in anuar 1

ATHIS-MONS

JUVISY- SUR-ORGE

oi l t) l - r oi l t)

N

Arvigny onne r Ess 0 1 2 4 Rive 9 Kilometers ( i Source SEDIF GIS - Map produced in January 2018 THE PUBLIC WATER UTILITY IN FIGURES

THE PRICE OF WATER IN 2019

On water bills as of January 1, 2019, based on standard consumption of 120 m3 per year: » SEDIF is responsible for the price of drinking water only

PER 1,000 LITERS OF WATER DRINKING €1.3877 €0.0014 including quarterly subscription and excluding INCL. TAX/ WATER taxes and wastewater service costs, uniform LITER throughout SEDIF’s territory

» taxes and fees are collected for other organizations

€4.3046 PER 1,000 LITERS OF WATER €0.0043 TOTAL average total price, including taxes and wastewater servINiCcLe. TAX/ costs, in the SEDIF region, varying between LITER €2.2797 and €5.3786 depending on the municipality

www.sedif.com section: L’eau chez moi

COMPARED TREND IN BILL COMPONENTS AND INFLATION OVER 25 YEARS

Of the three components of the water bill, the portion corresponding to service provided by SEDIF showed the most moderate change, which was signi�cantly below in�ation.

260 n Wastewater collection and treatment n Total bill 240

n Taxes and fees 220 n In�ation 200 n Drinking water distribution 180

160

140

120

100 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Ba 1 1 5, l r au 1er j anvier c e nné + 150.3% + 58.9% + 47.5% + 35.9% + 8.2% IN 25 YEARS, IN 25 YEARS, IN 25 YEARS, IN 25 YEARS, IN 25 YEARS, I.E. 3.90% PER YEAR I.E. 1.95% PER YEAR I.E. 1.63% PER YEAR I.E. 1.29% PER YEAR I.E. 0.33% PER YEAR

Base 100 in 1994 / Values as of January 1 of each year

10 2019 EDITION

WATER UTILITY 2018 CONSOLIDATED BUDGET CONSOLIDATED REVENUE AND EXPENDITURES FOR THE 2018 FINANCIAL YEAR

CONSOLIDATED REVENUE >> €575.8 M EXCL. TAX

46.1 9.1 8% 2% Income from the sale of 21.8 water to subscribers 4% 358.0 Wholesale water sales 21.5 62% AESN, VNF and EPTB 4% Seine Grands Lacs fees Revenue from work for third parties 117.5 Loans and subsidies 20% Other revenue, including services Profits from previous 1.8 financial year brought forward 0%

CONSOLIDATED EXPENDITURES >> €575.8 M EXCL. TAX

15.9 3% 28.3 Utility investments 16.3 5% 3% 129.9 Debt service 23.9 23% Wholesale water purchases 4% Other purchases External expenses 27.0 Operations personnel 116.6 5% expenses 20% 0.8 AESN, VNF and EPTB 0% Seine Grands Lacs fees 36.6 Tax and other expenses 6% Provisions 83.9 Delegated provider fees 96.6 Result of the consolidated 14% 17% budget

11 THE PUBLIC WATER UTILITY IN FIGURES

USE OF WATER PRICES WHAT IS EACH CENT OF THE DRINKING WATER COMPONENT USED FOR AS OF JANUARY 1, 2018?

FINANCIAL RESOURCES

PRICE PAID BY USERS €1.37 EXCL. TAX* PER m3 (1,000 L OF WATER)

* as of January 1, 2018 for LOANS standard consumption €0.06 of 120 m3

▲ Net borrowing (balance between new loans and capital repayments over the term of the Plan) represents additional �nancing of 6 cents for 1,000 liters of water

METHOD The portion accruing to the This work cannot be seen directly public drinking water utility in the utility’s accounts, but (31.8%) is analyzed from two results from an additional perspectives in order to complex analysis of the various understand how the utility’s accounting entries. �nancial resources: In order to better re�ect the 1. cover the expenses broken proportion of costs supported by down according to the utility’s the water price, this methodology various missions; has been re�ned and improved for the 2018 �nancial year. 2. �nance the utility’s various expenses according to their type: day-to-day operating expenses, asset maintenance and modernization.

12 2019 EDITION

FROM THE DRINKING WATER PRODUCTION PLANT TO THE USER’S TAP

Management, maintenance Transport of SEDIF average production and renewal of the distribution water from plants cost, including backup network up to the user costs (secondary plants to reservoirs and water purchases) ▼ ▼ ▼

STORAGE RECOVERY PRODUCTION €0.23 DISTRIBUTION €0.30 €0.47

SUBSCRIBER R&D, ADMINISTRATION AND MANAGEMENT COMMUNICATION MANAGEMENT AND AID €0.10 €0.05 €0.15 OTHER DELEGATED €0.08 PROVIDER FEES €0.05 ▲ • Research and Development (€0.02) ▲ • Communication (€0.01) Delegated provider group expenses and tax • Aid (€0.02)

DAY-TO-DAY SERVICE ASSET MAINTENANCE AND (OPERATION) MODERNIZATION (INVESTMENT)

Water utility operations are carried out by nearly 1,400 people employed by the delegated provider; payroll costs are the highest expense item (€0.29) ▼

RENEWAL

UTILITY OPERATION €0.51 €0.76

UTILITY MODERNIZATION FINANCIAL MANAGEMENT AND EXTENSION COSTS €0.03 OF ASSETS €0.01 DELEGATED €0.07 PROVIDER FEES €0.05 ▲ Cost of SEDIF’s overseeing of the public water utility

13 THE PUBLIC WATER UTILITY IN FIGURES

FLAWLESS WATER QUALITY

To ensure that water is safe for consumers, it must satisfy two key conditions: >> it must not contain microorganisms (bacteria, viruses or parasites) that could cause diseases; >> it must not contain concentrations of undesirable substances (nitrates, pesticides, heavy metals, etc.) that exceed the quality thresholds de�ned by the public health code. Furthermore, drinking water must satisfy criteria related to color, taste and smell.

2 LEVELS OF CONTROL

MORE THAN Health inspections conducted under the responsibility of the Ile-de-France Regional 197,000 Health Authority by laboratories approved ANALYSES by France’s Department of Health. IN 2018

NEARLY Inspections by the delegated provider of resources, treatment systems and the distribution network, including continual 207,000 monitoring of certain parameters. ANALYSES IN 2018

For some parameters, SEDIF pursues quality requirements that are even more stringent than current legislation.

www.sedif.com section: L’eau chez moi

14 2019 EDITION

MONITORED SERVICE QUALITY

CERTIFICATIONS PERFORMANCE MEASUREMENT SEDIF » ISO 9001 for the placement, The delegated public service performance and payment contract speci�es of any public procurement, 144 performance and monitoring renewed in 2018 and adapted to indicators, which include an the new ISO 9001:2015 standard. incentive/penalty system and cover all operational and service » ISO 14001 for all its activities aspects, such as user relations, throughout its region, renewed water quality and safety, facility in 2017 and adapted to the new management, maintenance and ISO 14001:2015 standard, and other work, information system, maintained in 2018. environment and social issues.

VEOLIA EAU D’ÎLE-DE-FRANCE QUALITY FORUM FOR THE » ISO 9001, ISO 14001, OHSAS PUBLIC WATER UTILITY 18001, and ISO 27001 for its overall public water utility delegated provider activity. This telephone survey system, which is shared by SEDIF and its » ISO 22000, ISO 50001, NF delegated provider and managed Service Centre de Relation by an independent organization, Client, Qualicert, Label Diversité, assesses user perception and © ILO-OHS, Publi-cert for speci�c helps identify the strengths of the areas of its activity. service and ways in which it can be improved. SERVICE COMMITMENTS In 2018: » over 4,000 users surveyed To best meet everyone’s needs, (residential subscribers and the public water utility is non-subscribers, managers of committed to: apartment buildings and buildings open to the public, setting short lead times and » elected o�cials); complying with them; » high overall satisfaction: providing comprehensive, clear » between 87% and 92%, information; depending on the target » o�ering solutions related to audience. community aid and respect for the environment.

www.sedif.com section: Publications

15 THE PUBLIC WATER UTILITY IN FIGURES

TARGETED COMMUNICATION TOOLS SUBSCRIBER AND USER INFORMATION

» The Clario Letter published quarterly with the subscriber bill and quarterly Clario newsletters » New subscriber and consumer guides and the Éco-logis kit » Topical fact sheets on practical issues

EDUCATIONAL ACTIONS AND MATERIAL

» Interactive games “SOS Mission Eau” and “Au secours des Nawaks” on the educational platform www.kezakeau.fr » “From the Cloud to the Tap” educational kit, experiences with the educational kit and the “Water at School” activities » Animated movie “Objective water”

CORPORATE PUBLICATIONS

» Inf’eau magazine on the latest SEDIF news » Annual reports » Topical brochures

MAINSTREAM EVENTS IN 2018 COMMUNICATION A campaign on the theme of “SEDIF innovates every day for » Communication campaigns ever-purer water” to develop the through the press and water utility of the 21st century to posters the bene�t of the Île-de-France » Plant visits by business region, and more particularly to professionals and students anticipate consumer expectations Municipal exhibitions that as a result of technical » feature the Expo kit, Water innovation. Bar, Chari’O and modular stand

16 2019 EDITION

LOCAL AND INTERNATIONAL AID EAU SOLIDAIRE [WATER SUPPORT]

Since January 1, 2011, 1% of the revenue from water sales accruing to the delegated provider has been donated to this program, which assists households that are struggling to pay their water bills or associated rental charges. » In 2018: €806,566 million disbursed to 5,400 recipients. » Since 2011: €6.5 million disbursed to 42,000 recipients. The Cambon Act, masterminded by SEDIF’s �rst Vice President, came into force on January 1, 2012 and enables water and wastewater treatment utilities to earmark 0.5% of their revenue for the FSL scheme.

SOLIDARITÉ EAU [WATER AID]

» In 1986, SEDIF launched this program in an e�ort to develop access to drinking water in developing countries. » The Oudin-Santini Act of February 9, 2005, strengthened this initiative by allowing local authorities and government agencies to plow up to 1% of their “water” budget into community support actions on an international level. » In 2018: 21 projects supported, for a contribution of €2.4 million.

30 YEARS OF INTERNATIONAL AID ACTIONS

274 €34 M OPERATIONS SPENT ON PROJECTS CARRIED OUT THANKS AIMED AT DEVELOPING TO SEDIF’S SUPPORT, IN DRINKING WATER PARTNERSHIP WITH NGOS 4.8 NETWORKS MILLION RECIPIENTS

17 THE PUBLIC WATER UTILITY IN FIGURES

LIST OF TOWNS AND MUNICIPALITIES SERVED BY SEDIF AS OF JANUARY 1, 2019

Vallée Sud Grand Paris TGA Grand Paris Seine Ouest TGA Paris Ouest La Défense TGA Boucle Nord de Seine TGA Plaine Commune TGA Paris Terres d’Envol TGA Est Ensemble TGA Grand Paris Grand Est TGA Paris Est Marne & Bois TGA Grand Paris Sud Est Avenir TGA Grand-Orly Seine Bièvre TGA Paris Saclay TC Paris - Vallée de la Marne TC Roissy Pays de France TC Val Parisis TC Versailles Grand Parc TC

Ablon-sur-Seine Charenton-le-Pont Alfortville Châtenay-Malabry Andilly Châtillon Antony Arcueil Chaville Argenteuil Chelles Athis-Mons Chennevières-sur-Marne Aubervilliers Chevilly-Larue Aulnay-sous-Bois Choisy-le-Roi Auvers-sur-Oise Clamart Bagneux Clichy Bagnolet Clichy-sous-Bois Beauchamp Cormeilles-en-Parisis Bessancourt Coubron Béthemont-la-Forêt Deuil-la-Barre Bezons Domont Bièvres Bobigny Dugny Bondy Boulogne-Billancourt Écouen Bourg-la-Reine Enghien-les-Bains Brou-sur-Chantereine Épinay-sur-Seine Bry-sur-Marne Butry-sur-Oise Fontenay-aux-Roses Cachan Fontenay-sous-Bois Champigny-sur-Marne Franconville 18 2019 EDITION

Frépillon Noisy-le-Grand Fresnes Noisy-le-Sec Gagny Orly Gentilly Gournay-sur-Marne Pantin Groslay Pierre�tte-sur-Seine Herblay Pierrelaye Piscop Igny Puteaux Issy-les-Moulineaux Romainville Ivry-sur-Seine Rosny-sous-Bois Joinville-le-Pont Rungis Jouy-en-Josas Saint-Brice-sous-Forêt Juvisy-sur-Orge Saint-Denis L’Haÿ-les-Roses Saint-Gratien L’Île Saint-Denis Saint-Leu-la-Forêt La Courneuve Saint-Mandé La Frette-sur-Seine Saint-Maur-des-Fossés Le Bourget Saint-Maurice Le Kremlin-Bicêtre Saint-Ouen Le Mesnil-le-Roi Saint-Prix Le Perreux-sur-Marne Sannois Le Plessis-Bouchard Sarcelles Le Plessis-Robinson Sartrouville Le Pré-Saint-Gervais Sceaux Le Raincy Sevran Les Lilas Sèvres Les Loges-en-Josas Soisy-sous-Montmorency Les Pavillons-sous-Bois Stains Levallois-Perret Taverny Livry-Gargan Thiais Maisons-Alfort Vaires-sur-Marne Malakof Margency Vanves Massy Vaujours Mériel Vélizy-Villacoublay Méry-sur-Oise Verrières-le-Buisson Villejuif Montfermeil Villemomble Montigny-lès-Cormeilles Villeneuve-le-Roi Montlignon Montmagny Villetaneuse Montmorency Villiers-Adam Montreuil Villiers-le-Bel Montrouge Villiers-sur-Marne Neuilly-Plaisance Vincennes Neuilly-sur-Marne Viro�ay Neuilly-sur-Seine Vitry-sur-Seine Nogent-sur-Marne Wissous 19 CONTACTS SEDIF SYNDICAT DES EAUX D’ILE-DE-FRANCE 14, rue Saint-Benoît, 75006 Paris Saint-Germain-des-Prés metro (line 4) or Mabillon metro (line 10) Tel.: +33 (0)1 53 45 42 42 . e l l (Monday to Friday from 8:00 a.m. to 7:00 p.m.) i a m e

Fax: +33 (0)1 53 45 42 79 D

s r e i Email: [email protected] l e t A

Website: www.sedif.com s e L

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VEOLIA EAU D’ÎLE-DE-FRANCE e 4 g 2 - a 8 m I 94417 Saint-Maurice Cedex 5 Correspondence: 5 o 2 r

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Contact for local authorities: S s I

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Saint-Denis customer service center u s s

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: (Monday to Friday from 8:30 a.m. to 5:45 p.m. o s r t i p

d and Saturday from 9:00 a.m. to 11:45 a.m.) r e e r p c

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