Sexism in Advertising
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Sexism in Advertising A Qualitative Study of the Influence on Consumer Attitudes Towards Companies MASTER THESIS WITHIN: Business Administration NUMBER OF CREDITS: 30 PROGRAMME OF STUDY: Degree of Master of Science in Business and Economics AUTHOR: Hanna Andersson & Emilia Schytt JÖNKÖPING May 2017 Master Thesis in Business Administration Title: Sexism in Advertising: A Qualitative Study of the Influence on Consumer Attitudes Towards Companies Authors: Hanna Andersson and Emilia Schytt Tutor: Tomas Müllern Date: 2017-05-22 Key terms: Women in Advertising, Sexist Advertising, Congruity, Incongruity, Gender Differences, Consumer Attitudes. Background: Advertising is one of the most powerful influences on consumer attitudes, and for several decades, sexism in advertising and its affects on society has been a current topic. Even though the increased importance of equality in today’s society, sexism are still commonly depicted in advertising. How women are portrayed in advertising has been suggested to affect women’s perceived role in society and increased stereotypical roles defining how they should act and behave. Purpose: The study will seek insight in consumer attitudes formed by sexist advertising, and understanding of the difference between congruent sexist ads and incongruent sexist ads. The purpose of this study is to understand how sexist advertising influence consumer attitudes of a company. The ambition is to contribute to a greater understanding of sexist advertisements’ impact on companies. Method: An interpretive approach was adopted in order to gain deep insight and understanding in the subject. An exploratory study was conducted in the form of qualitative two-part interviews. Through a convenience sampling, 50 respondents were selected, divided into 25 females and 25 males in the ages of 20-35. The primary data collection consisted of an initial survey followed by a semi- structured oral interview. Conclusion: The results show that sexist advertising was shown to influence consumer attitudes of a company negatively. Sexist advertising also lead to more negative consumer attitudes towards a company for females, as well as more negative consumer attitudes towards a company when the advertisement was incongruent. i Acknowledgments A special acknowledgement is given to our tutor Tomas Müllern, for the valuable guidance during the whole process of working on this thesis. The authors would also like to thank our classmates for the feedback received during the seminar sessions. _______________________ _______________________ Hanna Andersson Emilia Schytt Jönköping International Business School May 2017 ii Table of Contents 1. Introduction .......................................................................................... 1 1.1 Background ............................................................................................................. 1 1.2 Problem Definition and Purpose ............................................................................. 3 1.3 Definition ................................................................................................................ 4 2. Method .................................................................................................. 5 2.1 Research Philosophy ............................................................................................... 5 2.2 Branches of Philosophies ........................................................................................ 6 2.3 Research Purpose .................................................................................................... 8 2.4 Methodological Choice and Research Strategy ....................................................... 8 2.5 Research Approach .................................................................................................. 9 2.6 Data Collection ...................................................................................................... 10 2.7 Sample Selection ................................................................................................... 11 2.8 Interview ................................................................................................................ 12 2.9 Interview Design ................................................................................................... 13 2.10 Pilot Testing ........................................................................................................ 15 2.11 Data Analysis ...................................................................................................... 15 2.12 Research Quality ................................................................................................. 16 2.13 Research Ethics ................................................................................................... 17 3. Literature Review .............................................................................. 19 3.1 Sexism in Advertising ........................................................................................... 19 3.2 Determining Sexism in Advertising ...................................................................... 21 3.3 The Gender Perspective ......................................................................................... 23 3.4 Congruity ............................................................................................................... 25 3.5 Consumer Attitudes ............................................................................................... 26 3.5.1 Attitude-Toward-the-Ad Model ............................................................................. 27 3.6 Dimensions of a Company .................................................................................... 30 3.7 Company Adjectives ............................................................................................. 32 3.7.1 Dimension 1 ........................................................................................................... 32 3.7.2 Dimension 2 ........................................................................................................... 33 3.7.3 Dimension 3 ........................................................................................................... 33 3.7.4 Dimension 4 ........................................................................................................... 33 3.7.5 Dimension 5 ........................................................................................................... 34 3.7.6 Additional Adjectives ............................................................................................ 34 4. Empirical Findings ............................................................................. 36 4.1 The Survey Results ................................................................................................ 36 4.2 Summary of the Survey Results ............................................................................ 38 4.2.1 How Sexist Advertising Influence the Consumer Attitudes of a Company .......... 38 4.2.2 How the Consumer Attitudes of a Company are Influenced by Gender ............... 38 4.2.3 How the Consumer Attitudes of a Company are Influenced by the Level of Congruity ...................................................................................................................... 39 iii 4.3 The Interview Results ............................................................................................ 40 4.3.1 General Impression ................................................................................................ 40 4.3.2 Serious.................................................................................................................... 41 4.3.3 Trustworthy ............................................................................................................ 42 4.3.4 Original .................................................................................................................. 43 4.3.5 Innovative .............................................................................................................. 44 4.3.6 Trendy .................................................................................................................... 44 4.3.7 Reliable .................................................................................................................. 45 4.3.8 Attractive ................................................................................................................ 46 4.3.9 Provocative ............................................................................................................ 47 4.3.10 Sexist .................................................................................................................... 50 4.3.11 Humorous ............................................................................................................. 51 4.3.12 Additional Comments .......................................................................................... 53 4.4 Summary of Key Findings of the Interviews ........................................................ 54 4.4.1 How Sexist Advertising Influence the Consumer Attitudes of a Company .......... 54 4.4.2 How the Consumer Attitudes of a Company are Influenced by Gender ............... 55 4.4.3 How the Consumer Attitudes of a Company are Influenced by the Level of Congruity .....................................................................................................................