Where mental wellness takes flight
SKYLARK CHILDREN YOUTH AND FAMILIES Annual Report 2017/18 Skylark Table of Contents Children Youth and Families
Dedicated to children, 1 Mission, Vision, Values 2 A Message From Outgoing Board Chair Cam Reston youth and young 3 A Message From Skylark CEO Lydia Sai-Chew 7 Who We Are adults who struggle 8 What We Do Our Collaborative, Strength-based with complex Approach to Counselling 9 Our Programs 10 Meeting a Real and Urgent Need: mental health and Walk-In Clinics 1 1 How Walk-in Helped Us Find Our Way developmental needs, 12 A Warm Blanket of Help and Support: Wraparound Services Skylark is a 14 Listening, Hearing, Including, Understanding: Youth Engagement Initiatives community-based 16 System Services: Steering Toward Solutions, Safety and Security 17 Building Healthier Communities: Toronto charity. More Skylark Programs 18 Day Treatment Programs: Our team of 250 Meeting Students’ Mental Health Needs Right Where They Are 19 Navigating a Complex World: employees is deployed Drug Education 20 Fundraising and Development Highlights across the GTA James’ Journey Scotiabank Toronto Waterfront Marathon in 10 locations. Soul Restaurants Canada’s Heart and Soul Campaign The Maddie Project Multiplex Golf Tournament Time, Talent and Treasure 22 Financials 23 Major Donors, Supporters and Partners 24 The Creativity and Talent of Skylark Youth IBC Partial Donor List BC Board of Directors A community of services that builds the social, emotional and developmental capacity for Vision children, youth, young adults and families to realize their full potential.
We collaborate with children, youth, young adults and families with complex mental health Mission and/0r developmental needs to enhance their wellbeing, resilience and capabilities. We provide coordinated access and service resolution to expand the capacity of community partners responding to complex needs.
Integrity
Values We operate with integrity and accountability in everything we do.
Evidence-informed
We provide responsive, innovative and individualized programs and services informed by evidence, youth, young adults and families.
Collaboration and Partnerships
We bring together children, youth, young adults, families and community partners to create positive change.
Youth and Family Engagement
We believe all children, youth, young adults and families have strengths and skills. This drives all aspects of our work and is incorporated at all levels of our organization.
Diversity
We honour diverse traditions and points of view and recognize the inequities caused by social justice.
Inclusion
We believe in the power of connection and belonging; our practices are aimed at strengthening natural helping systems.
Skylark’s vision, mission and values not only underpin our work with clients and partners but also with our employees. We are committed to a workforce that reflects and respects the diversity of the community we serve. Our Diversity and Equity Advisory Group ensures that Skylark is a welcoming place for all, where everyone feels respected as unique individuals.
What’s in a name?
The skylark – slightly larger than a sparrow and just as unremarkable in appearance – can soar up to 100 metres in the sky while it sings its distinctive song. Most often heard at daybreak, this song has been said to “chase away the darkness”.
For centuries authors, poets, songwriters and music virtuosos have been inspired by this ordinary little bird with the most extraordinary strength and skills.
Our young clients were key influencers in choosing our name – one that embodies hope and promise. Skylark is a place where mental wellness takes flight.
SKYLARK | ANNUAL REPORT 2017/18 1 A Message From Outgoing Board Chair Cam Reston
Resilient, Resourceful and are at the heart of Skylark’s values. Our Diversity and Equity Advisory Group took Responsive feedback from staff focus groups and In my final year as Board Chair, Skylark’s surveys to inform and implement human steadfast commitment to improving the resources practices across our agency. lives of children, youth and families with I want to thank the 2017-18 Board of complex mental health and developmental Directors. This group of senior professionals needs has not wavered. By bolstering has worked very well together, given freely our foundation of easy access, early of their time and expertise to make a lasting intervention, productive partnerships and meaningful impact. and sector collaboration, we have taken a leadership role and positioned ourselves for And of course, I want to recognize and continued success. applaud our loyal dedicated donors, sponsors and funding partners. Without We’ve increased our efficiency and their help, Skylark simply would not be responsiveness. We’ve raised awareness equipped to provide our comprehensive of youth mental health, raised the bar for range of high quality programs, services Complex Special Needs service delivery and and community supports. Their generosity sharpened our focus on fundraising. makes everything possible. On behalf of By integrating our client database on the everyone at Skylark, a heartfelt thank you. Child and Youth Service Information System The young people and families we serve are (CYSIS), we can now access data on client the lifeblood of our agency and the reason demographics and service patterns across we exist. They are the reason we continue our children’s mental health programs. This to strive for quality improvement; the secure web-based system will maximize reason we are continuously evaluating our care, reduce duplication and meet programs; the reason we are always seeking evolving needs for data management and to fill the gaps to keep as many of them as information-sharing between programs we can out of hospital emergency rooms. at Skylark. Success is measurable, but only if we have data to measure. This is a giant There is still much to do, but I am confident leap in the right direction. that our future is full of promise. It has been my pleasure and privilege to be involved Diverse, inclusive and equitable approaches with Skylark. in recruitment, hiring, appraisal and promotion builds on our reputation as Sincerely, a top employer in a highly competitive environment. Fair and respectful treatment of all people, recognizing and respecting Cam Reston unique qualities and attributes, and Outgoing Board Chair ensuring that all individuals feel accepted
2 SKYLARK | ANNUAL REPORT 2017/18 A Message From Skylark CEO Lydia Sai-Chew
Transition, Trust and announced the award at her retirement celebration and are thrilled that we’ve Teamwork raised more than $15,000 – which will With the retirement of co-CEO Marg provide $1,500 every year for ten years Campbell on the horizon in the months – to recognize and reward someone in leading up to June 2018, we were both our sectors who has demonstrated those determined to keep Skylark on its upward qualities. Our call for nominations went out trajectory. While keeping the interests of across Ontario with an October 5 deadline. children, young people and families with In the meantime, we’re establishing a complex mental health and developmental Selection Committee comprised of Skylark needs top of mind, we took concrete and external sector people. The inaugural steps to strengthen sustainable capacity award will be announced at the CMHO and and growth across our organization. I OADD conferences in November 2018 and am pleased to share our successes and April 2019 respectively. Marg is so honoured achievements of the past year, but before to be the inspiration for an award that I do, I want to recognize and acknowledge champions and celebrates our sectors’ good Marg’s pivotal role in getting us to where work. What a wonderful legacy! • Our MLSE LaunchPad partnership – to we are today. provide mental health intervention to And now, some highlights from our year of young people who might otherwise never In hindsight, the plan we implemented transition, trust and teamwork: connect to traditionally-provided services in 2016/17 – under a co-CEO leadership • One of our most important accomplishments – is off to a great start. Our own onsite structure – was an excellent way to support was expanding our Complex Special Needs counsellors can perform early intervention the integration of two autonomous services so that we can continue to serve “from the basketball court to counselling”. organizations. Marg’s experience, wisdom, our young clients as they transition into knowledge and expertise – and her • LIFT Philanthropy Partners continues to adulthood and beyond. unlimited generosity in sharing them – were help our organization advance leadership instrumental to our success. Throughout • Two years ago, in partnership with development, social enterprise, fund the transition, Marg and I presented an CAMH, SickKids, Michael Garron and development and metrics. Together, we’re unwavering, unified front with our donors, Sunnybrook Hospitals, LOFT Community working on a performance measurement teams and partners. Our sector colleagues Services, Anne Johnston Health Station, framework, strengthening our social took notice; there was considerable Sashbear Foundation and East Metro enterprise initiatives, management team speculation in the early days about the Youth Services, we opened YouthCan leadership and engaging our board in fund course we charted; so, it was a great honour Impact Walk-in. Initially a 3-year research development. to be invited to share our insights and project, YouthCan will now become one • Fundraising is always a challenge but experience on mergers and integrations of Ontario’s 9 new Youth Wellness Hub we continue to make great strides. at the Children’s Mental Health Ontario Ontario sites. That’s great news in terms Considerable resources must be dedicated Annual Conference in November 2017. of sustainability and credibility for this to this essential activity and we’re proud and our other Walk-in initiatives; we As testament to Marg’s spirit, generosity to say that our hard work is bearing fruit. owe CAMH a great debt of gratitude for and character, the Marg Campbell Integrity You can read all about it in the Fundraising spearheading the YouthCan project. in Leadership Award was established. We and Development Highlights section of this report.
SKYLARK | ANNUAL REPORT 2017/18 3 A Message From Skylark CEO Lydia Sai-Chew
And there’s more good news: for the first been a challenge to produce the data that excites me. I envision big opportunities: time in more than a decade, we received we all want and need. This continues to to collaborate and determine which issues a 5% increase to our children’s mental be at the top of our priorities. are best served by community-based health base funding, which supports agencies like Skylark, the role hospitals play From an operational perspective, improved service delivery. Base funding still doesn’t in mental health service delivery and how outcome data that demonstrates value bridge the gap created by the cost of living, we can all work together to most effectively for money is a key element that Skylark is but that’s where social enterprise comes ensure all needs are met. I feel I can speak building on. As well, we are preparing for in. For example, Elevations provides the for our entire sector when I say that we our 2019 Canadian Centre for Accreditation highly trained, highly skilled support and are open to exploring new ideas and site review. It will be the first external stamp consultation needed to ensure young partnerships to achieve our shared goals. of approval for Skylark, so it’s all hands people and adults with the most complex on deck. I will end with an expression of appreciation special needs can live lives at their full to our people – our supportive Board, potential. The revenue generated is invested We’ve also been building the strength of resourceful management team, dedicated back into the organization, into service our greatest resource, our people. We’ve direct service staff, and loyal committed delivery. Another example is our Drug hired a Senior Director of Complex Special support staff. And, lastly, a thank you to Education program; in the wake of Bill C45 Needs and Access, a new Fund Development the people who use our services and inspire (The Cannabis Act), the relevance of this team member with a mandate to increase us to do our best each and every day. Our program will continue to ramp up. Skylark’s social media presence, and a transition is complete. much-needed IT manager to strengthen As a side note, before Bill C45 was passed, and secure our agency infrastructure. We We look forward to a new year of trust Skylark’s Drug Education Manager Danielle hired an Evaluation, Quality Improvement and teamwork at Skylark – where mental Sutherland spoke to the Senate Committee and Research specialist for the purpose of wellness takes flight! on Social Affairs, Science and Technology demonstrating improved client experiences in Ottawa about youth perspectives on Yours sincerely and other priority outcomes. effective drug education. The prospect of working with our new The need for robust outcome data is a government and the new Ministry sector-wide challenge. We have not been Lydia Sai-Chew responsible for children’s mental health adequately funded in this area so it has Skylark CEO
4 SKYLARK | ANNUAL REPORT 2017/18 Un Message De La PDG De Skylark, Lydia Sai-Chew
Transition, Confiance et Le Marg Campbell Integrity in Leadership Walk-in. D’abord conçu comme projet Award rend hommage à l’esprit, à la de recherche échelonné sur trois ans, Travail d’équipe générosité et au caractère de Marg. Nous YouthCan deviendra le site d’un des neuf Alors que, dans les mois menant à juin 2018, avons annoncé la création de ce prix lors nouveaux Carrefours bien-être pour les le départ de notre co-PDG Marg Campbell de la fête soulignant sa retraite, et nous jeunes de l’Ontario. C’est une excellente se profilait à l’horizon, nous voulions avons déjà recueilli plus de 15 000 $, ce nouvelle en ce qui a trait à la durabilité toutes deux nous assurer de maintenir qui permettra de verser 1500 $ chaque et la crédibilité du projet et de nos autres la trajectoire ascendante de Skylark. Tout année pendant dix ans pour reconnaître services sans rendez-vous. Merci à CAMH en accordant la priorité aux intérêts des les contributions d’intervenants de notre d’avoir donné le ton au projet YouthCan. enfants, des jeunes et des familles ayant des secteur qui ont fait preuve des mêmes • Notre partenariat MLSE LaunchPad, qui besoins complexes liés à la santé mentale qualités. Un appel de candidatures (date nous permet d’intervenir en matière et au développement, nous avons pris limite : 5 octobre) a été lancé à l’échelle de santé mentale auprès de jeunes qui des mesures concrètes pour consolider le de l’Ontario. Entre-temps, nous créons un n’auraient autrement pas l’occasion développement et la capacité durables de comité de sélection composé d’employés d’accéder aux services offerts par les l’organisme à tous les niveaux. Il me fait de Skylark et d’autres intervenants au moyens traditionnels, connaît des débuts plaisir de vous faire part de nos succès et de sein de notre secteur. Le.la premier. prometteurs. Nos propres conseillers sur nos réalisations de la dernière année, mais ère récipiendaire sera annoncé.e lors le terrain peuvent intervenir rapidement et d’abord, je tiens à souligner le rôle clé qu’a des conférences de SMEO et de l’OADD cheminer avec les jeunes, « du terrain de joué Marg dans ce cheminement. en novembre 2018 et en avril 2019, basketball au counselling ». respectivement. Marg est fière d’être En rétrospective, le plan mis en œuvre en l’inspiratrice d’un prix soulignant l’excellent • LIFT Philanthropy Partners continuent 2016/2017 – dans une structure où nous travail effectué dans notre secteur! de nous aider à développer le leadership, étions co-PDG – a facilité l’intégration l’entrerprise sociale, et à financer le de deux organisations autonomes. Le Voici quelques faits saillants d’une année développement et nos outils de mesure. succès de cette transition doit beaucoup à placée sous le signe de la transition, de la Nous développons ensemble un cadre de l’expérience, à la sagesse, aux connaissances confiance et du travail d’équipe : mesure de la performance, consolidons et à l’expertise de Marg, et la générosité • Une de nos principales réalisations a été nos initiatives d’entreprise sociale, avec laquelle elle partageait ces qualités. l’expansion de nos services axés sur les de gestion de leadership au sein des Tout au long du processus, Marg et besoins spéciaux complexes, afin que équipes et impliquons notre CA dans les moi avons parlé d’une même voix à nos nous continuions de desservir notre jeune démarches de développement de fonds. mécènes, nos équipes et nos partenaires. clientèle tout au long de leur transition Cela n’est pas passé inaperçu auprès de nos • La levée de fonds est toujours un défi, vers l’âge adulte. collègues du secteur, car la trajectoire que mais nous progressons aussi à ce nous avions fixée avait initialement donné • L’an passé, en partenariat avec CAMH, chapitre. Nos activités essentielles exigent lieu à beaucoup de spéculation. C’était SickKids, les hôpitaux Michael Garron et des ressources considérables, et nos donc un honneur pour nous d’être invitées Sunnybrook, LOFT Community Services, démarches portent fruit. Pour en savoir à partager nos idées et nos expériences Anne Johnston Health Station et East plus long, consultez la portion de ce portant sur la fusion et l’intégration en Metro Youth Services, nous avons ouvert le rapport consacrée aux faits saillants de novembre 2017, à la conférence annuelle de service sans rendez-vous YouthCan Impact la levée de fonds et du développement. Santé mentale pour enfants Ontario.
SKYLARK | ANNUAL REPORT 2017/18 5 Un Message De La PDG De Skylark, Lydia Sai-Chew
Voici une autre bonne nouvelle : pour la financement à ce chapitre, nous peinons collaboration, notamment en vue de première fois depuis plus de dix ans, nous à produire les données dont nous avons déterminer à quels besoins des organismes avons reçu une augmentation de 5 % du tous besoin. Cela demeure une de nos communautaires comme Skylark répondent financement des activités de base liées à priorités principales. le mieux, le rôle des hôpitaux au niveau de la santé mentale des enfants, à l’appui de la prestation de services de santé mentale, Du point de vue des opérations, la prestation de services. Le financement et les manières de travailler ensemble pour l’amélioration des données finales qui de base ne suffit pas à combler le manque mieux répondre à ces besoins. Je crois parler témoignent de l’optimisation des ressources attribuable à l’augmentation du coût de au nom du secteur dans son ensemble financières est un de nos objectifs clés. la vie, mais c’est là que l’entreprise sociale quand j’affirme que nous sommes ouverts Par ailleurs, nous nous préparons pour intervient. Par exemple, Elevations fournit à l’exploration de nouvelles idées et de l’examen sur place, qu’effectuera le Centre le soutien et la consultation de gens nouveaux partenariats pour atteindre nos canadien de l’agrément en 2019. Il s’agira de hautement formés et compétents, qui objectifs communs. la première caution externe pour Skylark, permettent aux jeunes et aux adultes ayant et toute l’équipe s’y prépare. En conclusion, je tiens à exprimer toute des besoins spéciaux complexes de réaliser ma reconnaissance à mon équipe : notre leur plein potentiel. Les revenus ainsi Parlant de notre équipe, nous savons qu’il conseil d’administration qui nous appuie, générés sont réinvestis dans l’organisme au s’agit d’une de nos plus grandes ressources. notre formidable équipe de direction, notre niveau de la prestation de services. Notre Pour la consolider, nous avons embauché un équipe de services de première ligne et programme d’éducation sur les drogues directeur principal chargé de l’accès et des notre personnel de soutien immensément constitue un autre exemple; dans la foulée besoins spéciaux complexes, un nouveau dévoués. Enfin, merci à ceux et celles qui du projet de loi C45 (Loi concernant le a membre de l’équipe de développement ont recours à nos services et qui nous Cannabis), la pertinence de ce programme de fonds dont le mandat est d’augmenter inspirent chaque jour à nous dépasser. deviendra de plus en plus évidente. notre présence sur les médias sociaux, et Notre transition est maintenant complète. un gestionnaire des TI pour renforcer et Notons en passant qu’avant l’adoption protéger notre infrastructure. Par ailleurs, C’est avec optimisme que j’envisage une du projet de loi C45, notre responsable nous avons engagé un spécialiste de autre année placée sous le signe de la de l’éducation sur les drogues, Danielle l’évaluation, de l’amélioration de la qualité confiance et du travail d’équipe chez Skylark Sutherland, s’est adressée au Comité du et de la recherche afin de fournir des – là où le bien-être mental prend son envol! Sénat sur les Affaires sociales, les sciences mesures tangibles de l’expérience-client, et la technologie, à Ottawa, spécifiquement Chaleureusement, entre autres résultats prioritaires. sur l’efficacité de l’éducation sur les drogues du point de vue des jeunes. Je me réjouis à la perspective de travailler avec le nouveau gouvernement et la Le besoin en matière de données finales Lydia Sai-Chew nouvelle ministre chargée de la santé rigoureuses s’avère un défi à l’échelle de PDG De Skylark mentale des enfants, car j’entrevois notre secteur. N’ayant pas reçu assez de d’importantes opportunités de
6 SKYLARK | ANNUAL REPORT 2017/18 Who We Are Skylark is a community of services that builds the social, emotional and developmental capacity for children, youth, young adults and families to realize their full potential.
Our depth of expertise can provide the help that is needed when it’s needed – from birth to age twenty-six. Our Complex Special Needs services now extend into young adulthood and beyond.
We believe that all young people, regardless of their developmental, social and/or psychological needs, are resilient and possess their own unique strengths. After more than 90 years of experience, we know that our comprehensive range of high quality mental health promotion, intervention and treatment services help young people gain the confidence they need to become productive, contributing members in their communities.
The voice of youth is highly valued in our day to day operations. We regularly seek their input and perspective when making decisions.
Continuous quality improvement is the cornerstone of all that we do.
SKYLARK | ANNUAL REPORT 2017/18 7 What We Do Our highly trained counselling team has a wealth of experience addressing a wide range An Overview of Mental Health of social, emotional and behavioural issues. We work collaboratively to assist children, youth, Program Areas young adults and their families.
• Depression, anxiety, self-harming tendencies, suicidal thoughts Mental Health • Family conflict Promotion • School-related stress • Social isolation and peer-related stress • Bullying Youth Treatment • Emotion regulation Engagement • Trauma (such as physical, emotional or sexual abuse) • Relationship conflicts • Substance abuse
We connect young people with important resources such as case management or crisis services, accompany them to hospital or refer them to other professionals when needed. Skylark Mental Skylark also advocates with law enforcement, courts, parole officers and other community/ Health social justice agencies.
Our ultimate goal is accessible, responsive and adaptive services for every client.
Our Collaborative, Strength-based Approach to Counselling Skylark’s no-cost individual and family counselling helps children, youth, young adults and their families living in Toronto. Our counselling services are tailored to individual strengths and needs; our professional, qualified staff deliver a range of relevant, evidence-based therapeutic approaches within a multi-disciplinary framework.
Clinical staff possess evidence-informed core competencies in a family centred therapeutic approach and practise therapeutic modalities such as Narrative Therapy, Dialectical Behaviour Therapy, Trauma and Attachment-informed Therapy, Cognitive Behaviour Therapy and Motivational Interviewing. This ensures our clients receive the most effective, needs-based intervention.
Non-Violent Physical Intervention and Applied Behaviour Analysis training is provided for all program staff.
With a focus on helping our clients become more autonomous and resilient, our programs and services facilitate skills for improved developmental and mental health outcomes.
8 SKYLARK | ANNUAL REPORT 2017/18 Community Walk-in Assessment & Counselling Programs Clinics Counselling
Community Day Treatment Skylark Residental Intensive Services Treatment
Community Drug Education The Studio Wraparound Programs Drop-in
Centralized Residential System Services Special Needs Access Placement Advisory Team to Residential Committee Services Toronto
SKYLARK | ANNUAL REPORT 2017/18 9 Who are we seeing? Age
0-11 years old 4.7% Meeting a Real and Urgent Need: 12-24 years old 83.1% Walk-In Clinics 25-64 years old 12.2%* *includes family members accompanying youth With a growing wait list across all Children’s Mental Health Agencies, Skylark Walk-in Clinics offer fast, free, efficient access to help children and youth experiencing depression, anxiety, bullying, gender questioning, stress, substance abuse and a wide range of other issues. Gender
Through partnerships with East Metro Youth Services, Yorktown Child and Family Centre, The Etobicoke Children’s Centre, Griffin Centre and YouthLink, “what’s up walk-ins” operate across the GTA for children and youth aged 0 - 26 and their families.
YouthCan Impact Walk-in Clinic at Skylark’s 40 Orchard View site is part of a 3-year innovative project through cross sectoral partnerships and funding from the Canadian Institute of Health Research and private donors. We are proud to collaborate with CAMH, SickKids, Sunnybrook and Michael Garron Hospitals, East Metro Youth Services and LOFT Community Services, Anne Johnston Health Station and Sashbear Foundation to offer better, more appropriate healing environments for young people aged 12 to 26 years and families – keeping them out of hospital emergency rooms. Female 65% In response to increased demand, we have extended the operating hours at YouthCan to offer evening service three nights a week. Male 30% Trans/Non Binary 5% In partnership with Maple Leaf Sports and Entertainment (MLSE), Skylark began offering mental health services in December 2017 at MLSE LaunchPad, a 42,000 square foot sports and wellness facility in the heart of downtown. With a vision to connect physical and Presenting Issues mental health while reducing the stigma associated with seeking help for mental health issues, barrier-free drop-in counselling by Skylark Coaches is available.
At MLSE Launchpad, in this short period of time, Skylark Coaches have provided over 112 consultation and therapy sessions and engaged with youth, staff, parents and the community more than 294 times outside the therapy room.
Anxiety 30% Depression 23% Emotion Regulation 16% School/Work Performance 16% Coping 15%
10 SKYLARK | ANNUAL REPORT 2017/18 Longer-Term Counselling
Exploring all Immediate your options Counselling
Your first step
“We both felt so welcome and safe the minute we How Walk-in Helped Us walked in. The calming Find Our Way sound of gently trickling water was so different from A grateful mom shares her story the “clinical” environments “It’s very hard to watch someone you love suffer, but especially if that someone is your child.”
we’d experienced elsewhere. Navigating a difficult divorce had been hard enough on Julie and her children*. There’s no appointment But when Lilly – far away in her freshman year at University – was diagnosed with severe necessary, all you have to anxiety, depression and suicidal thoughts, Julie brought her home. Their family doctor do is show up.” recommended Skylark’s YouthCan Walk-in.
“Julie”, grateful mom Julie recalls, “We both felt so welcome and safe the minute we walked in. The calming sound of a gently trickling fountain was so different from the “clinical” environments we’d “The drop-in hours, no cost experienced elsewhere.” and referrals make Skylark “There’s no appointment necessary, all you have to do is show up. When Lilly’s name was expertise very accessible. called, she asked me to come too. I know it really helped to hear someone other than her mother or friends validate her and offer coping strategies.” We’ve already benefitted from their knowledge and From there, Lilly began once-per-week Walk-in sessions. sharing of best practices. “Being included in some of my daughter’s initial sessions was really helpful – for her and Their sensitivity has been for me,” Julie says. “The Walk-in therapists are different. Of course, they are skilled listeners, but they also help you recognize your strengths – as an individual and as a family.” great; from just sitting and Lilly is now interning and working part-time. She enjoys socializing, keeping fit and plans to truly listening to playing return to University. one-on-one basketball. Julie concludes, “I wish every family knew about YouthCan. When kids are struggling, it’s A brilliant partnership!” important they get the help they need right when they need it. That’s the beauty of Walk-in. No appointment, no health card, no hassle, no waiting. Just help. I can’t say enough about MLSE LaunchPad how they helped us.”
*To protect this family’s privacy, pseudonyms have been used
SKYLARK | ANNUAL REPORT 2017/18 11 2017: Skylark Wraparound A Warm Blanket of Help and Trainers provided High Support: Wraparound Services Fidelity Wraparound Training and Coaching in Vancouver, Wraparound is an innovative process that mobilizes the community to help children, Montreal, Ottawa, young people and families with complex needs find solutions to make their lives better. Edmonton, Peel Region This proven approach surrounds high-risk youth with a support team of family members, social workers, public health nurses, faith groups, friends and community members. and Toronto. Everyone in this network converges to help the young person/family plan and build 40 youth at risk of strategies to overcome barriers and achieve goals. 2017: out of home placement or One of the original seven communities that brought team-based Wraparound programs to Ontario, Skylark is a founding member of the Wraparound Association of Toronto. The going into child welfare care Skylark Wraparound Team has over 81 years of combined experience. were referred to Skylark Wraparound. After their From Barely Hanging on to Full Speed Ahead: Wraparound process, all 40 A Wraparound Story youth and their 56 siblings After a difficult childhood, an abusive relationship and a relentless journey as the single parent remained in their families of three young children (including one with special needs), this young woman refused to give up. Wraparound’s warm blanket of help and support was there for her, every step of the way. and communities.
Essence had no choice but to grow up quickly. 2017: Skylark’s Christmas
“When I was 9 years old, I was opening and closing my father’s downtown coffee shop. Sponsor Drive helped 10 We lived with my mother and her abusive boyfriend until I was 8 years old. My father Wraparound families enjoy rescued us and got custody of all 3 of us.” the holidays in ways they As a girl, living with three males was hard for me. would not have been able to
“The lack of any positive female influence made me feel isolated and misunderstood. Big afford on their own. surprise: I dropped out of school and married a violent, abusive husband,” Essence confides. “The time came when I had no choice but to leave.”
“Unfortunately, just after the birth of my son, my children’s father showed up yelling, ‘I found you! I found you!’ and threatening me. That’s when I and my two little boys had to move to a shelter for our own safety.”
It was through the shelter that Essence met Jacqueline, Heather and the Wraparound team. They helped Essence and her children settle into a new apartment of their own. This involved pulling Essence’s supports together to plan how the family could feel safe and supported.
12 SKYLARK | ANNUAL REPORT 2017/18 The Quick Wrap Process: “When I had to go to court to get full custody of my boys, Wraparound was there. Wraparound also helped me with the many obstacles I faced trying to find daycare for Launched this year, this my special needs son when I returned to school for my high school diploma. Wraparound step-by-step approach also helped me enroll my 3-year-old at the Child Development Institute when he began improves the lives of showing signs of mental health issues.” children and families with When Essence was working on her diploma, she found herself pregnant with her daughter. multiple and sometimes “Somehow, I just knew my baby was a girl, and when I found out for sure, I decided to keep her, even though I’d be going it alone.” complex needs. Quick Wrap varies from the traditional Despite these challenges, Essence graduated when her daughter was 2 years old. She quickly enrolled in the Business Accounting program at George Brown College, wanting to provide Wraparound Process: it lasts her children with a secure future. no longer than 3 months “But when my son started Grade 1, life went off the rails.” but carries the same values Essence barely remembers the terribly difficult and exhausting years her son was in and commitment to each Grades 1 and 2. child and family. “I was either studying, at school, at my son’s school or the doctor’s office.”
Through sheer perseverance and determination, Essence graduated from George Brown.
“But things just kept getting worse for my boy. He was harming himself regularly. He was diagnosed with ADHD and severe anxiety. He was suicidal and admitted to the Children’s Psychiatric Ward at St. Joseph’s Hospital. I was told his needs would best be met if he was placed in a residential program.”
“Thanks to my own diligence, a ton of support from Heather at Wraparound and a referral from St. Joseph’s Hospital to Skylark’s CARS (Centralized Access to Residential Services), we finally found a space at the Aisling Discoveries Residential Program in April 2014. I called every day for a month, begging for help and they finally did. My son lived there for 14 months, which was very tough for me.”
Essence and her family have come a long way. Her son is now back in school and coping well. Her other two children are thriving. Currently studying at George Brown College in the Assaulted Women’s and Children’s Counsellor/Advocate program, Essence also volunteers as a peer mentor in the Wraparound for Young Families at Risk of Homelessness program. She provides valuable support, insight and guidance to other young parents who are also facing challenges.
“The best thing about Wraparound is that a team of caring people works with you to help you organize your goals and believe in yourself. Wraparound helped me discover my strengths and abilities, and how to apply them – one step at a time. That really decreased my anxiety and feelings of worthlessness. They’re just always there, for whatever you need.”
SKYLARK | ANNUAL REPORT 2017/18 13 Listening, Hearing, Including, Understanding: Youth Engagement Initiatives At Skylark, we regularly consult with our young clients to gain their perspective on programs, operational decisions and provide a forum for their feedback and ideas. You will often meet them at our community presentations and events, either volunteering or sharing their stories. They also take the lead in creating and implementing celebrations, activities and promotions.
The Studio Youth Drop-in Celebrating the diverse experiences of youth through a community where everyone feels welcome to bond and engage, The Studio offers fun and interesting activities including: art-making, music, dance, drag, sexual health workshops, discussion groups, field trips and so much more.
The Studio is an inclusive, youth-driven centre for 12-to-21-year-olds of all gender Of the 399 young people orientations, engaging young people from across the GTA. LGBTQ+ youth are particularly aged 12 to 21 years engaged welcome and openly celebrated. with The Studio in 2017: The Tweeny STARS – a unique drop in for LGBTQ+ youth ages 12 to 16 happening three Fridays each month – offers a safe space for tweens to learn more about themselves and · 94% said they would refer connect with each other. others to the program
Since 2017 an average of 30-50 youth participates each day, forming a tight-knit group. · 91% said they had a positive experience A Jam-Packed Month of PRIDE! June is Pride Month in Toronto, and our Studio kicked it off with our Annual Uptown Pride · 84% said their overall BBQ, a free, inclusive community event with youth performances, delicious food and fun wellbeing had improved activities for all ages.
We also hosted the Pre-Pride Prom Prep Party for LGBTQ+ youth aged 12 to 19. Free hair styling, make up, food and music made for a most memorable experience for everyone who attended.
Skylark staff and youth also attended Pride events across the GTA including the Annual East Side Pride Festival and Trans March.
14 SKYLARK | ANNUAL REPORT 2017/18 Skylark Youth Gallery The annual Skylark Youth Gallery gives artists aged 13 to 21 a place to exhibit and sell their creations. The gallery also builds community awareness, acceptance and self-expression. Curation, graphic design, event planning and communication are managed “by youth for youth”. Our April 2018 exhibition was titled “The Space Between” and explored themes of “Since joining The Studio, community, nature, and connection. I’ve made some amazing friends. My experience has The New Mentality been incredibly positive Skylark is proud to be involved with this network of youth-facilitated groups from across and I am so grateful. The Ontario to reduce stigma and promote awareness of youth mental health. This year, our New Mentality group created “Growing Still: The Podcast”, featuring young hosts interviewing staff are wonderful; they young people about how adults can best speak to them about mental health. Aimed at an always make sure everyone adult audience, “Growing Still: The Podcast” amplifies how they can support young people in is comfortable, they offer their lives. The podcast can be found on YouTube. advice and are just so nice The Youth Engagement Committee (Y.E.C) to be around. I’ve learned Skylark’s youth advisory group provides consultation to Skylark staff on projects, policies, a lot from workshops and publications to ensure that Skylark is as youth-friendly as possible. Recently, Y.E.C. about my community, members redecorated the waiting room at Skylark’s Church and Wellesley office. In addition which I wouldn’t have to choosing paint colours, new furniture and wall art, access to fidget toys, safe sex kits and feminine hygiene products were incorporated into the environment. learned otherwise. And it’s nice to be able to Youth Outreach Worker hang out with friends and As part of a multi-agency outreach initiative for marginalized young people in underserved meet new people who neighbourhoods, Skylark’s Provincial LGBTQ+ Youth Outreach Worker works with gender are understanding and diverse youth aged 12 to 24 and their families, providing support, advice and referrals related to counselling, mental health services, transitioning, inclusive healthcare, housing accepting. Thanks to the and employment. Studio, I have a whole new perspective on myself and my life. I am so grateful – and I know so many others who are too.”
LGBTQ+ Youth
SKYLARK | ANNUAL REPORT 2017/18 15 “C.A.R.S. is the single point of access for residential treatment placement for the Toronto region of the Ministry of Children, Community and Social Services. In the 2017/18 fiscal year, C.A.R.S. processed 425 referrals, resulting in 944 requests to agencies for System Services: Steering Toward placement, leading to 258 Solutions, Safety and Security admissions.“ In 2017-18, SNT served 102 Complex Special Needs Team youth aged 12-24 years and When children, youth and young adults have special needs so complex that their families 18 adults aged 25-64 years. cannot manage – and all other options have been exhausted – Skylark’s Special Needs Team (SNT) is there.
SNT is a highly specialized, knowledgeable and creative group of problem solvers who work tirelessly to find appropriate, sustainable supports and services to stabilize these families.
Working closely with community partners and government funders, our goal is to find solutions to keep individuals living at home with their family and loved ones. If this is not possible, SNT acts as a single point of access for residential care and arranges supports so that individuals can enjoy the highest possible quality of life.
The Special Needs program provides case facilitation while collaborating with individuals, their families, service providers and other resources.
Skylark is the lead agency for children with complex special needs in Toronto. Some of our clients remain in our program into adulthood.
C.A.R.S. (Centralized Access to Residential Services) On behalf of the Toronto office of the Ministry of Children, Community and Social Services, Skylark operates the single gateway to residential treatment placement, ensuring that parents and case managers are efficiently and effectively connected to the resources that best suit the needs of their child.
R.P.A.C. (Residential Placement Advisory Committee, Toronto) Also, on behalf of the Ministry of Children, Community and Social Services, Skylark operates this Child, Youth and Family Services Act mandated service to ensure that all youth in residential care are well-served.
C.S.S.R.C. (Children’s Service System Review & Consultation) Skylark oversees this forum for professionals to present cases for consultation, to identify and address needs and gaps in the children’s service system.
Y.P.N.F.A. (Young Parents No Fixed Address) Housed at Skylark, this network of more than 30 Toronto agencies builds strong community partnerships to address challenges faced by young, homeless/street involved parents, their children and pregnant youth.
16 SKYLARK | ANNUAL REPORT 2017/18 At Hillsdale House: • 75% of residents identified depression as their most significant mental health challenge • 69% identified family conflict • 62% identified lack of general coping ability • 56% identified anxiety or substance abuse • 50% identified abuse Building Healthier Communities: or trauma More Skylark Programs Responding to significant Hillsdale and Richard Kalesky House (RK House) demand: Skylark’s two residential treatment homes offer welcoming, safe, comfortable places to live A new residential Aftercare and heal for 13-to-18-year-olds experiencing family breakdown, abuse, emotional trauma program was launched this and other severe mental health challenges. There is no cost to residents or their families. year. Since January, more than Hillsdale, located near Yonge and Eglinton and Richard Kalesky House (RK House), located in 50 support requests were Toronto’s Annex neighbourhood provide structured, therapeutic, secure environments for made, each lasting at least young people to develop constructive relationships, build new resources and understand responsibility. Staffed 24/7 by dedicated child and youth workers, social workers and one hour. clinicians, Hillsdale and RK House help residents gain the skills and self-confidence they need to succeed in life. Types of Aftercare contacts: • Telephone conversations Family therapy is an essential component of our program. While our goal is always to facilitate re-establishing family ties, we also help young people find solid, alternate adult • Drop-ins supports if returning home is not possible. • Community meetings • Planned face-to-face Overcoming the Odds: Kristy’s Long and Winding Road meetings Before Kristy came to RK House, she had been living in a youth shelter. Even though she was • Invitations to school and a child in need of protection, Kristy had “fallen through the cracks” of our social services system, because at age 16, she did not fit neatly into any agency or government program sobriety graduations box. She was “too old” for child protection, yet “too young” for adult disability support and services; “too high functioning” for supportive housing, yet certainly not equipped to live Types of Aftercare issues: independently at age 18. Ontario Works rejected her application because she was living at RK • Securing stable housing House, which was considered an “institution”.
• Suicidal feelings Thanks to the persistent efforts of a Justice for Children and Youth lawyer and the Office of • Assistance with social the Provincial Advocate for Children and Youth, Kristy caught a break. Her Ontario Works services referrals denial was overturned and other things finally started going her way. and paperwork Meanwhile, at RK House, Kristy worked hard to achieve her goals. She learned emotional • Employment concerns regulation skills and new ways to understand herself through Narrative Therapy. After enrolling in high school through Skylark’s Day Treatment program, Kristy discovered her love • Interpersonal issues of art and writing. • Financial concerns Dr. Mary Lilley, consulting psychiatrist at RK House, provided an accurate diagnoses that and direction captured Kristy’s unique needs, making it possible for her to qualify for adult services on her • Parental support 18th birthday. Today, Kristy lives in a home for young adults with developmental challenges, but she will never forget her time at RK House. “I felt safe right away for the first time in a long time, because everyone there was so kind to me and made me feel cared for.”
SKYLARK | ANNUAL REPORT 2017/18 17 According to semi-annual surveys administered by Skylark:
• 100% of students and families are satisfied with their Day Treatment experience, rating it “good” to “excellent”
• More than 70% feel better about their future and Day Treatment Programs: better able to manage their Meeting Students’ Mental Health problems “I never dreamed this could Needs Right Where They Are happen for me. I credit Designed for high school students experiencing significant school challenges, Merge and Skylark for my confidence, Visions Day Treatment programs are delivered at Thistledown Collegiate Institute and improved mental health George Harvey Collegiate Institute in Toronto. In small (6-8 students) focused classes, Skylark youth workers provide support with academic struggles, attendance issues and mental and the sense of belonging health challenges. Services are tailored to best meet the needs of each individual student. I experienced.”
Merge also provides clinical support in French and accepts referrals from the GTA and the “Ken”, Day Treatment Regions of Peel, Halton and York. Program participant The Collaborative Problem Solving (CPS) model engages students, teachers, parents or guardians (where possible) with youth workers and clinicians to facilitate multi-disciplinary learning and treatment plans, intensive therapeutic support and intervention. “The Merge program is second to none in terms Our on-site school counsellors have recognized expertise in counselling LGBTTQ+ youth, who are at greater risk for mental health challenges, addiction, poverty and homelessness. of youth support, staff care and commitment and The Difference Day Treatment Can Make: educational achievement. A Tale of Two Students To say it’s been a lifesaver As the reality of Millie’s* mental health challenges sank in, her mom worried that her for our family is probably daughter’s life had been permanently and irreparably damaged. an understatement. My “The Merge program restored my hope for Millie. The staff took considerable time and daughter was blessed to be great care to assess Millie’s strengths and needs, making sure the right supports were in a part of it.” place. Since the three months that Millie was in Merge, she has indeed flourished. She feels understood, supported and free of judgement. Her confidence has soared and she now has Grateful Day Treatment the tools she needs to stay on course and graduate.” Program parent Millie’s mom also found the monthly parent support group meetings of immense personal value. ~ When Ken began Day Treatment in 2016 at age 16, he couldn’t read or write, struggled with debilitating anxiety, intrusive thoughts and extensive involvement with the criminal justice system.
Today, Ken is finishing up his high school credits to obtain his diploma. He also just completed his second year of a summer trades mentorship with the Toronto District School Board, where he’s gained valuable skills and work experience.
The future is now promising and bright for both Millie and Ken.
*to protect privacy, pseudonyms have been used
18 SKYLARK | ANNUAL REPORT 2017/18 SESSIONS 4/5 participants rated their ability to access the right information at the right time increased, after attendance.
4/5 participants rated their confidence in their decisions about drug use helped them reduce harm to themselves, after attendance. Navigating a Complex World: TUNING IN FOR PARENTS 86% of participants indicated Drug Education the workshop was relevant to When the right kind of education and training materials on this important subject didn’t their lives. exist, Skylark created, developed and produced our own.
92% of participants said they SESSIONS: Skills and tools for young people aged 13 to 24 would likely share what they During a series of ten 3-hour workshops, SESSIONS facilitators use music, art, literature, learned with their kids. media and games to create a safe, drug-neutral, engaging space as participants develop healthy habits to navigate a complex, drug-using world. The main goal of SESSIONS is to help young people make informed choices about their own health and wellness. Workshops are facilitated in collaboration with community partners and tailored for the unique needs of each group.
TUNING IN: New and better strategies for parents, guardians and professionals With a focus on helping concerned parents improve how they communicate with young people about drugs – which can be a difficult subject to raise and a tough conversation to have – a series of two-hour workshops provides lots of practice and supportive feedback from expert facilitators; an opportunity for families to share experiences and learn from each other.
Comprehensive Drug Education at Skylark
94% of youth after 92% of parents were likely 320 youth, 75 parents, SESSIONS knew where to find to use what they learned at and 171 professionals reliable drug information Tuning In with their child have attended workshops
SKYLARK | ANNUAL REPORT 2017/18 19 Fundraising and Development Highlights
1 2
3
1 James’ Journey 2 Scotiabank Toronto 3 Soul Restaurants Canada’s Launched in 2013 by Mary Muir to honour Waterfront Marathon Heart and Soul Campaign her late husband James, who lost his Sunday, October 21, 2018 marks our Soul Restaurants approached Skylark with life to suicide, James’ Journey aims to 10th anniversary of participating in this their idea to launch a campaign in their raise awareness, combat stigma and incredible Toronto event to raise funds Ontario KFC and Taco Bell locations during spotlight the crucial importance of early for youth mental health. Our board, Mental Health Awareness Month in May. intervention. Now in its 6th year, this labour management, staff, their families, They aimed to raise $10,000 – so imagine of love has raised more than $140,000 friends and colleagues have raised our mutual delight when they raised to support Skylark Walk-in Clinics and close to $222,000 since 2011 to support $80,000! We look forward to an expanded counselling services. our counselling services and Walk-in 2018-19 campaign. initiatives. In 2017, we raised more than $40,000 (equivalent to counselling 40 youth or 2 months of Walk-in counselling). Scotiabank covers all donation processing and transaction fees, so 100% of the funds raised go directly to Skylark.
20 SKYLARK | ANNUAL REPORT 2017/18 4 5
6
4 The Maddie Project 5 Multiplex Golf Tournament 6 Time, Talent and Treasure In April, “When We’re Alone”, a play about Multiplex Construction Canada Ltd. Our 90 incredible volunteers contribute up youth overcoming stigma and talking hosted their 2nd annual golf tournament to 4,000 hours per year of their own time openly about mental health challenges, in support of Skylark at Copper Creek Golf providing administrative, art, music and was performed at Palmerston Public Club, raising $20,000. Planning for the face-to-face ambassadorship skills. They Library. Written by high school student 3rd tournament is already underway! have raised $40,000 annually through Devin Lee, more than $15,000 in proceeds Bingo events.Regularly recognized in our was donated to Skylark through communities for tireless efforts, Skylark The Maddie Project. just couldn’t do what we do without them. Again, our heartfelt thanks to Tone Careless, In this second year of partnering to increase who continues to maintain his role as our Skylark’s capacity to provide young people “volunteer Volunteer Coordinator”. and their families with crucial support at critical times, $125,000 has been raised.
SKYLARK | ANNUAL REPORT 2017/18 21 Financials These summary financial statements were prepared from the audited financial statements for the year ended March 31, 2018 that are available at www.skylarkyouth.org/about-us/annual-reports-financials/ Statement of financial position as at March 31, 2018 2018 2017 $ $ Assets Cash, accounts receivable and term deposits 6,749,396 6,809,997 Capital assets 1,109,552 1,263,608 7,858,948 8,073,605 Liabilities Accounts payable and accrued liabilities 3,864,603 4,272,381 Deferred contributions 975,287 888,453 Deferred capital contributions 463,753 617,809 5,303,644 5,778,642 Fund balances Internally restricted organizational reserve fund 1,649,164 1,649,164 Capital asset fund 645,799 645,799 Unrestricted fund 260,342 – 2,555,305 2,294,963 7,858,948 8,073,605
Statement of operations Six Months ended Year Ending March 31, 2018 March 31, 2017 $ $ Revenue Grants and subsidies 39,300,528 18,633,854 Fundraising and donations 431,270 283,831 Partnership revenue 1,450,110 772,179 Interest and other income 2,071,495 987,804 Amortization of deferred capital contributions (Note 6) 181,485 110,139 43,434,888 20,787,807 Expenses Personnel 8,813,368 4,118,007 Program 32,558,396 15,105,192 Operations 819,770 601,017 Building occupancy 687,630 371,343 Fundraising Expenses 113,897 77,246 Amortization of capital assets 181,485 110,139 43,174,546 20,382,944 Excess of revenue over expenditures 260,342 404,863 Revenue Expenses Complex Special Needs Provincial Government $32,528,024 $38,223,019 Federal Government, City Children’s Mental Health of Toronto, Partnerships $6,314,478 $4,457,264 Administration and Other United Way $4,218,147 $323,334 Fund Development Fundraising $113,897 $431,270
22 SKYLARK | ANNUAL REPORT 2017/18 Major Donors and Supporters Individuals, foundations, community groups and corporations have made a profound difference in the lives of our children, young people and families.
We rely on our donors and supporters to sustain existing programs and services, as well as create new ones as needs arise. Their generosity and compassion play a pivotal role in our ongoing success.
On behalf of every child, young person and family we serve, we extend our heartfelt thanks and gratitude.
Major Donors
The WB Family Foundation
GCW Holding Inc.
Core Funders
Ministry of Children, Community and Social Services City of Toronto United Way The Centre for Addiction and Mental Health (CAMH)
SKYLARK | ANNUAL REPORT 2017/18 23 The Creativity and Talent of Skylark Youth
24 SKYLARK | ANNUAL REPORT 2017/18 Partial Donor List
Foundations
Echo Foundation Edward and Fern Cohen Foundation The McLean Foundation Rexall Foundation Savoy Pitfield Fund CIBC Children’s Foundation Youth Philanthropy Initiative Canada CHUM Charitable Foundation The Terrequity Children’s Foundation Ben & Hilda Katz Charitable Foundation Benefaction Foundation The Citrine Foundation of Canada
Corporate and Community Partners
Walker Nash Homes Yabu Pushelberg Inc MediaCom Canada Bailey Metal Products Limited Capital International Asset Management Idea Workshop PHD Canada Canadian Memorial Chiropractic College Toronto Arts Council Eglinton St. George’s United Church Students’ Council Bell Canada Second Harvest
Partial Individuals
Paul McCormick Mary Hallward Patricia Muir James (Sandy) McIntyre Nidhi Nijhawan Cam Reston Shehzad Janmohamed Jeffrey Goldfarb Kathleen Buzek Jim Hinds Rita DeLaurentis Jamie Auerbach John Lederer Sylvia Gardner Micheal Kurts Janet Brown Alice Eastman William (Bill) Johnston Ward Pitfield Sheldon Barris Doug Younghusband David Pitfield Michael Kurts Roger Giroux Phil Savoy Lloyd Martin Barbara Henders David Sakura John & Sue Pitfield Tara Gingirch & Jed Mckie Leora Rich Mary-Jo Pitfield Justin Young Janet Cloud Annalisa Pressaco Mary Muir Catherine Wilson Darren Zakreski Jennifer Hinder Tony and Lily Gagliese Lydia Sai-Chew Barbara Silverberg
Monthly Donors
Rich Appiah Rebecca Fox Alex Levin Ashanthi Au Michael G. Goldfarb Jennifer Lui Beyond Proformas Enid Grant Pascal Martineau Karim Bhimji Deb Greenfield Kelly McCague Luisa Bita Deborah Hall Rob Metcalf Adelani Brown Deborah Hartley Barbara Renouf Margaret Campbell Audrey Higo Amanda Saunders Colin Chambers Jacqueline Huang Mike Scott Karen Chan Dorrell Johnson James Vickers Vivienne Chen Jennifer Johnston Susan Waterfield Sam DiGregorio Saul Judelman Robert Wilson Michele Downie Suzanne Karam Gail Wilson Thomas Edwards Amanda Lackie Silvina Farias Ron Lalonde
Skylark’s First Twitter Chat! Children’s Mental Health Week 2018 took place May 7 to 13, and on Thursday May 10, Skylark took to the Twittersphere to host our inaugural Twitter Chat, in partnership with Children’s Mental Health Ontario (CMHO) and East Metro Youth Services. The Twitter chat engaged parents, youth, mental health professionals, advocates and community agencies in a conversation about children’s mental health.
SKYLARK | ANNUAL REPORT 2017/18 25 Board of Directors Cam Reston, Chair Jeffrey Goldfarb, CPA, CA, Vice Chair Kathleen Buzek, CPA, CA, Treasurer Janet Cloud, Secretary Jamie Auerbach, Director Sylvia Gardner, Director Downtown Office William E. (Bill) Johnston, LL.B., Director Address Michael Kurts, Director 65 Wellesley St. E. Chip Pitfield, Director, Past Chair Suite 500 Mike Scott, Director Toronto, ON Barbara Silverberg, LL.B., Director M4Y 1G7 Susan Waterfield, Director
Head Office Address 40 Orchard View Blvd. Suite 255 Toronto, ON M4R 1B9 P 416 482 0081 F 416 482 5055 E [email protected] Charitable Registration Number www.skylarkyouth.org 88742 0990 RR0001