NORTH TOWER EXCAVATION

EXIT

REFLECTING SEPTEMBER 11, 2001 ON 9/11 HISTORICAL EXHIBITION

FOUNDATION HALL

ENTRANCE The National September 11 Memorial ATRIUM TERRACE / AUDITORIUM CONCOURSE LOBBY ATRIUM TERRACE / AUDITORIUM EXHIBITIONS AND EDUCATION ATRIUM TERRACE / AUDITORIUM EXHIBITIONS (NORTH) ATRIUM TERRACE / AUDITORIUM 9/11 MEMORIAL MUSEUM STORE MUSEUM ENTRANCE HALL MUSEUM ENTRANCE HALL MUSEUM ENTRANCE HALL MUSEUM ENTRANCE HALL Museum at the World Trade Center AND THE RAMP CENTER (SOUTH) (C-4 LEVEL) CONCOURSE LOBBY CONCOURSE LOBBY CONCOURSE LOBBY 25 CONCOURSE LOBBY Visit the Museum Store, located on the Concourse Lobby bears solemn witness to the terrorist CENTER PASSAGE THE RAMP THE RAMP (C-4 LEVEL) THE RAMP THE RAMP level, to bring home meaningful keepsakes, educational NORTH TOWER EXCAVATION attacks of September 11, 2001 and EXHIBITIONS AND EDUCATION CENTER EXHIBITIONS AND EDUCATION CENTER EXHIBITIONS AND EDUCATION CENTER Center Passage EXHIBITIONS AND EDUCATION CENTER books, and DVDs. All net proceeds are dedicated to MUSEUM STORE TO EXIT February 26, 1993. The Museum honors Memorial Hall Center Passage demonstrates 24 sustaining the 9/11 Memorial and Museum. Memorial Hall occupies the space 07 the scale of the 9/11 attacks 27 the nearly 3,000 victims of these attacks TO EXIT between the footprints of the through monumental artifacts, USE THESE DOORS MEMORIAL TO LEAVE THE and all those who risked their lives to HALL 08 Concourse Lobby North and South Towers of the evoking the magnitude of the EXIT EXHIBITION EARLY BECOME A MUSEUM MEMBER 02 World Trade Center buildings save others. It further recognizes the (C-1 LEVEL) World Trade Center. The aluminum- 06 clad structures overhead and the and their destruction. 23 Join today and help preserve the history of September thousands who survived and those who • Group Meeting Area 01 box column remnants beneath 06 11, 2001 and February 26, 1993, honoring the memories acted with extraordinary compassion • Information Desk them mark the former locations Foundation Hall of those killed and educating generations to come. More REFLECTING SEPTEMBER 11, 2001 in the aftermath. Demonstrating the • Coat Check of the Twin Towers. Foundation Hall contains 22 ON 9/11 HISTORICAL EXHIBITION information is available at the Information Desk, Museum 09 consequences of terrorism on individual • remnants from the original Restrooms 21 Store, and at 911memorial.org. Trying to Remember the IN MEMORIAM World Trade Center lives and its impact on communities • Museum Store MEMORIAL Model of 10 construction including the at the local, national, and international Color of the Sky on That Survivors’ EXHIBITION RETURN FROM slurry wall and the celebrated FOUNDATION EXHIBITION AND September Morning PAVILION CAFÉ levels, the Museum attests to the triumph World Trade Center Tridents EDUCATION CENTER LEVEL TRIBUTE Last Column. On the large HALL 26 This artwork, created by Spencer 07 WALK 11 wall at the far end of this hall, Visit the Pavilion Café, located on the Atrium Terrace level. of human dignity over human depravity Finch, is composed of 2,983 squares ENTRANCE MUSEUM INFORMATION REBIRTH AT Timescape tracks news stories ENTRANCE Information Desk and affirms an unwavering commitment TO EXHIBITION DESK to commemorate the individuals connected to 9/11 from 2001 Services LEVELS TO EXIT AND TO EXIT AND killed in the attacks of September 11, ATRIUM TERRACE ATRIUM TERRACE to the present. 20 to the fundamental value of human life. Photo Credits: Cover, 1, 10, 17, 23, 25-27: Photos by Amy Dreher; 2-9, 14-16, 18-22, 24: 2001 and February 26, 1993. Each SOUTH TOWER GALLERY CENTER PASSAGE • Access Program COAT CHECK 17 Photo by Jin Lee; 11: Photo by Jackson Benedict; 12: Gift in memory of the courageous and Services square is a unique shade of blue. September 11, 2001 firefighters from Engine 54/Ladder4/ Battalion 9 killed at the World Trade Center on TO ATRIUM TERRACE TO EXIT 19 18 September 11, 2001. Photo by Bruce White; 13: Gift of Wilson Kimeli Naiyomah and the

• TO EXHIBITIONS The main historical exhibition

Audio Tours GROUP AND GUIDEDHERE BEGIN 16 Maasai people of Kenya. Design: WeilCo. GUIDED TOURS GUIDED In Memoriam Trying to Remember the Color of the MUSEUM PAVILION TOUR MEETING AREA is presented in three parts. • Sky on That September Morning TO EXIT Museum Membership A quiet, contemplative space, EDUCATION Part 1 presents the events of MEMORIAL • 02 In Memoriam invites you to honor 12 13 HALL Entrance Hall 01 Public Programming 08 CENTER September 11, 2001, showing TO CONCOURSE FIRST FLOOR and to learn more about each LOBBY Information how the normalcy of a beautiful (L-1 LEVEL) of the 2,983 people killed in the day was overtaken by shock SOUTH TOWER EXCAVATION 16 17 18 1919 • To Atrium Terrace September 11, 2001 and February 14 and increasing horror as 26, 1993 attacks. • To Concourse Lobby America came under attack. 03 04 05 • 15 Part 2 chronicles the events Exit to Memorial Plaza EXIT TO Tribute Walk PLAZA leading up to 9/11, including Tribute Walk presents a variety IN MEMORIAM Virgil Quote the 1993 World Trade Center MEMORIAL Atrium Terrace of artistic expressions created in bombing. Part 3 covers the EXHIBITION (L-2 LEVEL) response to 9/11. immediate aftermath of 9/11 09 10 11 12 Segment of Radio and Television Box Columns ElevatorTRIBUTE Motor Ladder Company 3 Truck, New • Auditorium through to the present moment. Antenna, North Tower WALK York City Fire Department 04 South Tower Gallery • Café REBIRTH AT The South Tower Gallery presents 20 21 22 23 We Remember Heritage Trails Sign Dedication Pedestal Reflecting on 9/11 GROUND ZERO • Restrooms a rotating series of images from This ongoing media installation EXIT featured photographers and the tracks personal reflections about SOUTH TOWER GALLERY immersive media experience Auditorium AUDITORIUM 9/11 by government officials, Offering free daily COAT CHECK Rebirth at Ground Zero, which uses historians, 9/11 survivors, family programs in the auditorium, The Ramp time-lapse footage and recorded In Memoriam Dream Bike Rebirth at Ground Zero Lady Liberty members of victims, journalists, 05 interviews to present an inspiring the feature Facing Crisis, (C-2 LEVEL) and our visitors. EDUCATION a film including original TO EXHIBITION first-hand perspective of the 13 14 15 Impact Steel from North Tower Last Column Slurry Wall CENTER River Water Valve TO ENTRANCE The introductory LEVEL Floors 96-99 interviews with key HALL AND EXIT transformation and renewal of Recording Booths exhibition begins with a

ENTRANCE HALL AND ATRIUM TERRACE ENTRANCE HALL AND ATRIUM the World Trade Center site. EXHIBITIONS AND EDUCATION CENTER (SOUTH) EXHIBITIONS AND EDUCATION decision-makers about AND THE RAMP LOBBY CONCOURSE Add your voice to the Museum 24 25 SOUTH26 TOWER EXCAVATION 27 EXHIBITIONS (NORTH) SECOND FLOOR soundscape of voices of Run time: 10 mins. 9/11 and its consequences, AUDITORIUM ENTRANCE exhibitions. Record where you people remembering their plays every 20 minutes. were on 9/11, a remembrance experience of 9/11. The Live programming is 03 South Tower Excavation of a victim, or a response to ramp leads to the original Alongside an exhibition about the available weekdays. Visit a question posed in Reflecting TO ENTRANCE HALL foundation level of the INTRODUCTORY original construction of the World Maasai Flag Impact Steel from North Tower South Tower Excavation the Information Desk for EXHIBITION on 9/11. CAFÉ AND CONCOURSE LOBBY Twin Towers, where the ENTRANCE FROM Trade Center, an excavation reveals Floors 93-96 more details. CONCOURSE 180 , New York, NY 10006 exhibitions and Education LOBBY the box column remnants anchored Masonry Brick from Osama bin Laden’s North Tower Excavation A Recovered Bike Rack Materials Left at the Public 911memorial.org Center are located. to bedrock. house in Abbottabad, Pakistan from 9/11 Viewing Platform AUDIO TOURS permitted inallotherspaces. September 11,2001, andInMemoriam . Photography is screening area, theauditorium, Rebirthat Ground Zero, Museum. Photography isnotpermitted inthesecurity Flash photography isnotpermitted anywhere insidethe PHOTOGRAPHY deemed to betoo large oradanger to theexhibits/artifacts. bags, backpacks,large umbrellas, andany otherobjects Concourse Lobby levels. Visitors are required to store large Coat checksare located ontheAtrium Terrace and COAT &BAGGAGE CHECK device silentwhileintheexhibition spaces. component must usepersonal headphonesorkeep the exhibition spaces. Visitors usingsmartphoneswithanaudio Speaking oncell phonesisprohibited intheMuseum’s at theInformation Desk. personal headphones.Headphonesare available for purchase Visitors usinghandhelddevices orsmartphonesmust use downloadable asanappfor iOS andAndroid smartphones. is available viahandhelddevices at theInformation Desk and The 9/11 MuseumAudio Guide, produced by Acoustiguide, is notpermitted. other thanMuseumstaff oraMuseum-sponsored entity Museum provided by any person,organization, orentity Interpretative information and/or guidedtours withinthe GUIDED TOURS or asposted. is prohibited, unless expressly authorized by Museumstaff Touching any artifact orexhibition item insidetheMuseum ARTIFACTS to 911memorial.org/visitor-rules-and-regulations. For the9/11 Memorial’s complete rulesandregulations go permitted to sitonfloorsanywhere insideintheMuseum. effect, intent orpropensity to draw acrowd. Visitors are not not permitted to engageinexpressive activitythat hasthe have anenrichingandmeaningfulexperience. Visitors are visiting publicwithrespect andanequalopportunityto from allvisitors at alltimesinorder to provide theentire proper decorum, personalbehavior, andconduct isrequired and February 26,1993. Given theuniquenature ofthesite, those whowere killedintheattacks ofSeptember 11,2001, dedicated to preserving thehistory of9/11 andhonoring The 9/11 MemorialMuseumisaplace ofsolemnreflection DECORUM VISITOR INFORMATION CELL PHONES

ACCESSIBILITY AMENITIES KEY 911memorial.org/feedback. An onlinefeedback form isalsoavailable at Comment cards are available at theInformation Desk. The 9/11 MemorialMuseumwelcomes your feedback. FEEDBACK has exited. Re-entry to theMuseum isnotpermitted once avisitor RE-ENTRY visitors withdisabilities,pleasevisittheInformation Desk. For additionalinformation aboutprograms andservices for request at theInformation Desk.Service dogsare welcome. partially sighted. Large printmaterials are available upon includes adescriptive tour for visitors whoare blindor Guide isVoiceOver compatible onalliOS devices and with two weeks advance notice. The 9/11 MuseumAudio charge, for guidedtours andpublicprograms by request that feature audio. ASL interpretation isavailable, free of transcripts are available for allexhibition mediainstallations auditorium, andclassrooms. Opencaptioning or written throughout theMuseumincludinginexhibitions, the Concourse Lobby level. Inductionloopsare installed on afirst-come, first-served basis atthe coat check on accessible. Manualwheelchairsare available, free ofcharge, The Museumwelcomes allvisitors. The facility iswheelchair of theMuseumPavilion. Lost &Found islocated intheEntrance HallontheL-1 level LOST &FOUND Atrium Terrace level. spaces. We welcome you to visitthePavilion Caféonthe Food andbeverages are notpermitted intheexhibition FOOD &BEVERAGE Escalator Elevator Coat Check Café

Restrooms Museum Store Information Desk

VISITOR INFORMATION In MemoriamIMemorialExhibition Tower Excavation Section ofSteel Facade, NorthTower, Floors93–96 ISouth Center Passage Section ofSteel Facade, NorthTower, Floors96–99I Center Passage Ladder Company 3Truck, New York CityFire Department I Elevator Motor ICenter Passage Center Passage Segment ofRadioandTelevision Antenna, NorthTower I Survivors’ Stairs IMemorialHall We RememberIThe Ramp first responders on 9/11. artifacts alsospeakto therole andsacrifices ofthe in SomersetCounty, Pennsylvania at 10:03 a.m.The collapsed at 9:59 a.m.,andhijacked Flight93 crashed by hijacked Flight77at 9:37 a.m.,theSouthTower South Tower at 9:03 a.m.,thePentagon was struck Between thoseevents, hijacked Flight175 struck the and thecollapse oftheNorthTower at 10:28a.m. hijacked Flight11into theNorthTower at 8:46a.m. highlight the102 minutes between theimpactof The following artifacts, exhibits, andinstallations 102 MINUTES:EVENTS OFTHEDAY exhibition. Museum outsideofthehistorical will helpenhance your visitto the thematic, self-guidedpathways interested inaspecific topic, these Whether you have limited timeorare (map image20) (map image19) (map image16) (map image14) (map image03) (map image06) (map image18) (map image09)

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102 MINUTES SUGGESTED PATHWAYS Survivors’ Stairs IMemorialHall (map image11) Rebirth at Ground Zero ISouthTower Gallery North Tower Excavation River Water Valve IFoundation Hall Slurry Wall IFoundation Hall Elevator Motor ICenter Passage Footprints Box Column Remnants INorthandSouthTower South Tower Excavation Dedication Pedestal IThe Ramp (map image04) Heritage Trails New York SignIThe Ramp Model ofThe Sphere IConcourse Lobby (map image01) World Trade Center Tridents IConcourse Lobby World Trade Center. highlight thehistory, design,andrebuilding ofthe The following artifacts, exhibits, andinstallations OF THEWORLD TRADECENTER AND ARCHITECTURE ARCHAEOLOGY North Tower ICenter Passage Segment ofRadioandTelevision Antenna, (map image17) 01 (map image25) (map image15)

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ARCHAEOLOGY AND ARCHITECTURE OF THE WORLD TRADE CENTER SUGGESTED PATHWAYS (map image11) Rebirth at Ground Zero ISouthTower Gallery (map image13) Maasai to theUnited States IEducation Center Painting to Commemorate aGiftofCows by the Lady LibertyIEducation Center Tribute Walk Virgil QuoteMemorial Hall I SeptemberMemorial Hall MorningI Trying to RemembertheColor oftheSky onThat (map image24) Abbottabad, Pakistan Masonry Brickfrom Osama binLaden’s housein Last Column IFoundation Hall for justice. tribute andmemorialization, andthesearch World Trade Center site, expressions of clean-up efforts andredevelopment at the of 9/11, includingtherescue, recovery, and and governmental responses intheaftermath installations highlightindividual,collective, The following artifacts, exhibits, and RESPONSES (map image10) I Foundation Hall (map image08) (map image21) (map image12) (map image07)

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FIRST RESPONDERS & RESPONSES SUGGESTED PATHWAYS MUSEUM MAP