Travelling on local transport Bus and city railway service information for refugees
ENGLISCH 2
Tickets – prices and tariff zones
ennem hlen Hagen Mellendorf
Neustadt Gro burgwedel Isernhagen et e Flughafen Langenhagen urgdorf Altwarmb chen unstorf Garbsen Hannover Haste Hbf Seel e A B Lehrte C ad Nenndorf Ronnenberg arsinghausen Sehnde Hemmingen Gehrden Laat en Pattensen ennigsen
Sarstedt Springe
New tariff structure From 01/01/2020, the same three tariff zones A – B – C - will apply to all tickets, i. e. single tickets, day passes or monthly passes.
Where can I use the tickets? All the transport companies of the Hannover region are combined in a transport association - the GVH. This has the advantage that the same tickets can be used for the ÜSTRA and regi- obus services as well as the railway services (DB Regio, WestfalenBahn, erixx and metronom). GVH tickets can thus be used in all buses, city railways, S-Bahn trains and local trains within the selected zone(s). 3
A / B / C A B / B C A B C
Day ticket for one person € 5,80 € 7,40 € 9,00
Day ticket for groups up to 5 persons € 10,80 € 13,60 € 16,60
Day ticket for children (aged 6 to 14)* € 2,60
Day ticket S (for entitled persons only) € 2,90 € 3,70 € 4,50
Day ticket S for children € 1,30 (for entitled persons only)
Single ticket € 2,90 € 3,70 € 4,60
6 trip ticket € 15,90 € 19,60 € 24,60
Short trip ticket € 1,60
Single ticket for children (aged 6 to 14)* € 1,30
A B / C A B B C A B C Monthly pass annual subscription € 57,80 € 35,00 € 77,40 € 50,00 € 94,80 1st class + € 54.00
Monthly pass € 68,00 € 46,70 € 91,00 € 66,70 € 111,50 1st class + € 64.00
Monthly pass S € 39,40 € 27,10 € 52,80 € 38,70 € 64,70 (for entitled persons only)
Youth network pass € 15,00
*Also for accompanying dogs 4
Tariff overview
GVH social tariff (with Region-S card)*
Day ticket S
1x 1 day
Day ticket S for children
aged 6–14
1x 1 day
* The GVH social tariff is only available to eligible persons with Region-S card (from the social welfare office or jobcentre)
GVH tariff (without Region-S card)
Day ticket for one person
1x 1 day
Day ticket for groups up to 5 persons
1-5x 1 day
Day ticket for children
aged 6–14
1x 1 day 5
Monthly pass S – GVH social tariff (with Region-S card)*
1x + 3x 1 month
Conditions: 1 adult + 3 children under 18 each with Region-S card: · Monday to Friday from 7 p.m. · All day on Saturdays, Sundays and public holidays
*The GVH social tariff is only available to eligible persons with Region-S card * The GVH social tariff is only available to eligible persons with Region-S card (from the social welfare office or jobcentre) (from the social welfare office or jobcentre)
Monthly pass – GVH tariff (without Region-S card)
1x + 3x 1 month
Conditions: 1 adult + 3 children under 18: · Monday to Friday from 7 p.m. · All day on Saturdays, Sundays and public holidays 6
Where to buy tickets
1 At the ÜSTRA customer centre: · All tickets available in advance
2 At the ÜSTRA ticket point: · All tickets available in advance
3 At the ÜSTRA Infomobil van: · All tickets available in advance
The tickets bought here still need to be stamped before starting your journey: · At the stop, in the bus, in the city railway train or at the station
1 2 3 7
4 From the bus driver: · Only for single tickets and day passes, no monthly passes
5 From the ÜSTRA ticket machine: · All tickets available (monthly pass with freely selectable 1st day) · At all city railway stops
6 Online or with the GVH app: · Click „Mobility shop“ at gvh.de
The tickets bought here are suitable for starting your journey immediately: · The start time and stop are printed on the ticket
4 5 6 8
Buying tickets from the machine – Example in zone A
1
Please select your ticket.
2
Please select the desired ticket. 9
3
Please select the required tariff zone.
4
Please pay or select more tickets. 10
Important information
You need to carry the following documents on every GVH social tariff journey: · A valid ticket · The Region-S card · A proof of arrival or identification papers
More information is also available from the:
1 Social welfare office, Hamburger Allee 25, Hanover 2 Hanover city immigration authority, Am Schützenplatz 1, Hanover 3 Housing office (central Hanover), Sallstrasse 16, Hanover 4 Hanover region immigration authority, Maschstrasse 17, Hanover 5 ÜSTRA customer centre, Karmarschstrasse 30/32, Hanover r . Cafe Lohengrin
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Personal consultancy ÜSTRA customer centre Karmarschstrasse 30/32 30159 Hanover
Opening times Mon. – Fri. 9:30 a.m. – 8 p.m. Sat. 9:30 a.m. – 6 p.m.
Advice by phone T +49 511 1668-0
Service times Mon. – Fri. 6:00 a.m. – 11 p.m. Sat. 6:00 a.m. – 8 p.m. Sun. 7:00 a.m. – 8 p.m.
Contact for public bodies, associations and societies Jens Lichtenberg [email protected]
uestra.de