Citi Sweet Summer Treats 2021 Terms and Conditions
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Citi Sweet Summer Treats 2021 Terms and Conditions 1. The Promo (“Promo”) will run from March 24 to May 31, 2021 (“Promo Period”): Registration Period: March 24 to May 30, 2021 Spend Period: March 25 to May 31, 2021 Redemption Period: April 14 to July 31, 2021 2. The Promo is open to Principal cardholders of Citi Credit Cards (“Card”) that have been locally issued by Citibank, N.A. Philippine Branch (“Citi”), which are active and in good credit standing, have available credit limit; who have registered valid and updated unique mobile number and email address with Citibank; who received an SMS and/or email from Citibank regarding this particular promo offer; and who are not prohibited under applicable Gifts, Anti-Bribery and Corruption laws, regulations, and policies from participating in and/or qualifying for this Promo (“Cardholder”). Incumbent government officials or employees, whether elected or appointed, corporate account and US persons (i.e., a citizen or lawful resident, green card holder of the United States of America) are not eligible to participate in this Promo. 3. It is the responsibility of the Cardholder to update his/her contact information with Citibank by calling CitiPhone at (02) 8995-9999. Cardholders whose contact information in Citibank’s records are not updated, who have the same mobile/phone number or email address as another cardholder/account in Citi records, who have multiple customer numbers, or who have opted out of receiving marketing communications from Citi based on Citi system records, and new Cardholders (whose credit card account was opened and activated from March 1, 2021 onwards) will not receive the communication about the promotion. 4. To qualify for the Promo (“Promo”), the Cardholder must: a) Register and create an account in the Promo website (www.gft.ph/kk21) during the registration period. A unique Registration Code will be sent to him/her together with the promo website URL via an SMS/e-mail. Upon accessing the site, s/he must input his/her Registration Code, the last six (6) digits of his/her active Citi card, valid email address, and valid mobile number. b) To successfully register and create an account, the Cardholder must enter the correct registration code and correct last six (6) digits of his/her active Citi credit card. Only successfully registered accounts (where the Registration Code entered matches the correct last six (6) digits of active Citi card) will qualify for the Promo. Cardholders who successfully registered to join the Promo will receive an email confirmation containing their registration details at the email address they registered in the Promo website. c) Spend a minimum of P3,000 in a single-receipt straight transaction using his/her Citi Credit Card at a qualified merchant store during the Spend Period. All qualified straight transactions must be in Philippine Pesos. 5. By registering for the Promo, the Cardholder agrees that any information provided in the promo website will be subject to the confidentiality and security terms of the third party entity managing the site for Citibank. Further, the Cardholder agrees to receive SMS/text messages or e-mails in relation to the Promo, such as but not limited to SMS or e-mails confirming earning of freebies upon completion of qualified purchases. 6. The principal Cardholder only needs to register and create one account on the Promo website. All his/her active Citi credit cards and the qualified purchases on those credit cards will be covered by that account. 7. Qualified Purchases: a) Every qualified purchase in Philippine Pesos within the Promo Spend Period, will earn the Cardholder the following reward (“Freebie”): Qualified Purchase Freebie Description Minimum P3,000 Gift voucher for Each freebie is a choice of one (1) treat from the following Krispy Kreme single-receipt straight one (1) freebie options: purchase One (1) box of three (3) pcs Original Glazed Doughnuts OR, One (1) box of three (3) pcs Pre-Assorted Mixed Doughnuts* OR One (1) piece Original Glazed Doughnut and One (1) 12oz Iced Coffee * Doughnut variety will depend on availability in stores. No flavor guarantee. b) The Cardholder will start to earn freebies for qualified and posted transactions that are charged starting the day after successful registration on the promo website. c) Qualified and posted transactions of registered Cardholders that have earned the Freebie/s will be processed, and redemption codes for all earned Freebie/s will be awarded and uploaded to the Cardholder’s registered account in the Promo website, based on the schedule below: Period of the qualified and posted Cutoff for processing Upload of the redemption code transactions March 25 – April 9, 2021 April 9, 2021 April 14, 2021 April 10 – 16, 2021 April 16, 2021 April 21, 2021 April 17 – 23, 2021 April 23, 2021 April 28, 2021 April 24 – 30, 2021 April 30, 2021 May 5, 2021 May 1 – 7, 2021 May 7, 2021 May 12, 2021 May 8 – 14, 2021 May 14, 2021 May 19, 2021 May 15 – 21, 2021 May 21, 2021 May 26, 2021 May 22 – 28, 2021 May 28, 2021 June 2, 2021 May 29 =31, 2021 May 31, 2021 June 9, 2021 Illustration 1: Registration Date March 24, 2021 Start earning freebies on qualified transactions March 25, 2021 (day after successful registration) Cut-off for qualified transactions April 9, 2021 Redemption code/s awarded/uploaded April 14, 2021 Illustration 2: Registration Date April 26, 2021 Start earning freebies on qualified transactions April 27, 2021 (day after successful registration) Cut-off for qualified transactions April 30, 2021 Redemption code/s awarded/uploaded May 5, 2021 d) The following transactions will not qualify for the Freebie/s: Citi Speed Cash, Cash Advance availment (via ATM or over the counter), Balance Transfer, Citi FlexiBill, PayLite After Purchase, new PayLite transactions and existing PayLite amortizations, Personal Loan transactions, OneBill transactions, Citi PayAll transactions, all types of Bills Payments, auto-debit enrolments, auto-debit transactions, credit card fees and charges, Citi Card Protection/Credit Shield, Citibank Online payments, and Citi Mobile Banking payments. In addition, the following transactions will not qualify for this Promo: transactions from casinos or from merchants engaged in gambling; transactions at merchants specifically engaged in wholesale and distribution (example: warehouse clubs, networking companies, multi-level marketing entities); Mail Order/ Telephone Order (MO/TO); all transactions done by travel agency or travel or online aggregator; transactions involving cryptocurrency and other similar financial instruments; transactions from stock trading, foreign exchange trading, financial trading services, remittance and the like; mobile payment/mobile wallet transactions and online payment system (such as but not limited to GCash, PayMaya, Grab/GrabPay, PayPal, PayMongo, Coins.ph, and the like); payments made to social media platforms, cloud service and software providers; transactions for business purposes or for non-personal purposes such as but not limited to payment services, professional services, and the like; transactions that are subsequently cancelled or refunded. e) Only one (1) transaction meeting the minimum spend requirement per unique merchant per Citi principal customer number per day will qualify for the Promo. In case of multiple transactions on the same day (whether charged to one card or across several cards) with same merchant of the same Citi Cardholder, only one (1) transaction will qualify for the Promo. Splitting of a single transaction into several approvals is strictly not allowed. Any transaction that is determined to be a result of splitting will NOT earn a Freebie. f) Each Cardholder who receives a unique Registration Code from Citi is allowed to earn the maximum number of Freebies as indicated in the table below: Qualified Purchase Freebie Maximum number of Freebies Minimum P3,000 single-receipt straight Gift voucher for one (1) freebie 20 purchase The maximum number of Freebies is based on all qualified purchases across all of the Cardholder’s Citi cards, including supplementary cards. The maximum limit is set per customer number. All Freebies will be awarded to the Principal Cardholder. g) The Supplementary Card’s purchases will earn Freebies for the Principal Cardholder if the Principal Card is qualified and has successfully registered for the promo. h) To earn the Freebies, the Cardholder’s Citi Card account/s must be active and without past due obligation during the Promo Period until the awarding of the Freebies. Delinquent accounts will not be eligible for the Promotion. 8. Redemption: a) From April 14, 2021 and every Wednesday onwards until June 9, 2021, a Cardholder who has successfully registered and created an account on www.gft.ph/kk21 and who has made Qualified Purchase/s can log in to his/her account in the Promo website to check for earned Freebie/s and claim these as Gift vouchers of the cardholder’s choice. b) Earned Freebie/s during the Promo Period can be claimed as Gift vouchers at the promo redemption website until July 31, 2021 and can be used at participating branches of Krispy Kreme until July 31, 2021. 9. Using Gift vouchers: a) To use the Gift Voucher/s, the Cardholder can choose any of these methods: i. Dine-in, Take-out, or Pick-up: Go to any participating Krispy Kreme branch and present the Gift Voucher code prior to ordering. The list of participating branches is in Annex A; the list of branches can change without prior notice. Cardholders can also refer to the Giftaway website for a list of the participating Krispy Kreme outlets. Operating terms and conditions of Krispy Kreme shall apply; OR ii. Delivery: ▪ Call the delivery hotline applicable to the Cardholder’s delivery area and redeem a minimum of two (2) Gift Voucher codes per redemption transaction in order to qualify for delivery ▪ A delivery charge equivalent to 15% of total delivery value (based on store retail price) will apply per redemption transaction.