GST Remains a Distant Dream There Has Been No Mention of GST in the Union Budget 2016-17

Postal Reg. No.: DL (ND)-11/6002/2016-17-18. WPP No.: U (C)-272/2016-18 for posting on 04th - 05th of same month at New Delhi P.S.O Vol. XVI Issue 04; March 2016 RNI No.: DELENG/2003/10642, Date of Publication: 03/03/2016 Pages:40 `50/- dppl.com d CargoTalk.in

 Booming e-commerce: Need for own logistics infrastructure?...... 12  DICT acts as ICT hub for Delhi-NCr ...... 24  For pharma to grow, better logistics needed...... 30 GST remains a distant dream There has been no mention of GST in the union Budget 2016-17. But the industry still has hopes for long term beneﬁ ts. Some experts share their views on how a better tax regime could have been a game changer.

KALPANA LOHUMI distribution centres, are taken awaited tax to enable the country to takes a positive turn. It is defi nitely The implementation of GST based on the tax regime such as become a manufacturing hub. It is going to benefi t the logistics will promote the development of ot a single mention of the central sales tax and state value- necessary that the foreign investors industry as a whole and especially logistics parks, and free-trade goods and services tax added tax (VAT) rates, rather than fi nd it encouraging to do business the shipping industry by bringing warehousing zones will speed up N(GST) in the Union Budget on operational effi ciency. here and indirect and complicated down the product prices. formation of regional hub-based 2016-17 has left many with a mixed tax regime possibly will become bag of emotions. Experts says GST has the potential to the impediment to a smooth that GST presents an opportunity unleash a new era of developing business. GST would also reduce to rationalise and re-engineer logistics infrastructure and take the cost of manufacturing both transportation and logistics investments to the next level. From from a tax perspective as well as networks, given the ineffi ciencies the infrastructure point of new, on compliance front. Some experts with taxes based on the crossing this tax structure would reduce express their views. Exceprts: of administrative boundaries or the number of warehouses but border checkpoints. increase their sizes. Truck delays Arnaud Cauchy, Managing due to roadblocks, toll and other Director, Gefco India The prevailing complicated stoppages which add to the logistics “It has been a long wait but we tax structure in India means that can be reduced by this new tax have faith in the system and hope it logistics decisions, including the structure. Secondly, the ‘Make in choice of setting up inventory and India’ initiative also needs the much- What GST can bring about  GST will promote the development of logistics was expected to increase GDP by 1 per cent. parks and free-trade warehousing zones will speed  If not implemented, there may be fi nancial losses up formation of regional hub-based infrastructure due to investment made and underutilisation of and an environment conducive for rationalisation of resources. the logistics network.  Deferment of GST will drastically impact the several  GST is a system which is largely going to benefi t initiatives taken by the government for the growth business entities. of the economy, efforts of making the logistics  GST coupled with ‘Make in India’ would have sector seamless in the country and on ease of given a big impetus to the manufacturing sector in doing business. particular and economy in general.  GST has the potential to reshape the taxation in  GST in original form that is single window, single India and bring more clarity and transparency into law, single declaration, single return, to name a few the system. Contd. on page 6 

Railway Budget 2016-17 PPP model proposed for warehouses

ailway Minister Suresh “To capture the automobile traffi c, rail-auto hub in Chennai,” Prabhu develop rail-side logistics parks and to Vijayawada. The proposed RPrabhu has presented the we will soon inaugurate India’s fi rst informed the Parliament while warehousing,” the minister said. investment plan in the Rail Budget expenditure for railway freight presenting the Railway Budget 2016-17 includes ‘time-tabled’ sector in the budget 2016-17. The Highlights: 2016-17. According to the minister, A fi rst ever rail auto-hub freight container services, a fi rst for highlights include investment in Rail auto-hub in Chennai inadequacy of warehousing and will come up in Chennai, while the department, parcel and special new freight corridor, logistics parks 3 more freight corridors transportation facilities is one of freight corridors will come in commodity trains. As per the and warehouses to be created main reasons that keep potential North-South connecting Delhi to Budget, Railways will rationalise Logistics park and warehousing on PPP model and fi rst rail-auto customers away from the railways. Chennai, East-West will connect freight rates so as to make it more on PPP mode logistics hub in Chennai signals “In order to complete the chain Kharagpur to Mumbai and East competitive as compared to the the focus on sound infrastructure. Rationalise freight rate of transportation, it is proposed to Coast connecting Kharagpur road sector. Contd. on page 3 

INDUSTRY MARCH 2016 CARGOTALK 3 ‘Pharma means handling precious lives’ Sanjiv Edward, Head–Cargo, Delhi International Airport (DIAL) and ramesh mamidala, CEO, Celebi Delhi Cargo Terminal Management India says Delhi can be a pharma hub. They talk about the facilities at Delhi airport and Celebi terminal to make this possible.

CT BUREAU dedicated for perishables handling What steps have been taken to cargo into reefer. Sessions like road down from seven-eight days to including pharmaceuticals. We have overcome the challenges? shows are basically for awareness. three-four days. Air freight is more Does Delhi have the right the infrastructure to handle different Edward: We are anchoring attractive than sea freight with right infrastructure to become a temperature zones and we have envirotainer that gives the stability Air is the fastest mode of equipment and right attitude. pharma hub? also invested in making sure that transport but has not been used Edward: Yes, we are the only entire integrity of the temperature as much as it could have been. What support do you expect airport in the country which has is maintained right up to the time Edward: The customer needs from freight forwarders and more than 50,000 sqft of space when shipment is loaded on the to have greater visibility and CHA agents, carriers? aircraft. We are the fi rst airport in transparency of the pipeline that Edward: My strong and simple the country to have cool dollies. will increase confi dence that ‘my appeal to the shipping community is cargo is being taken well care of’ to demand quality. Do not let price mamidala: From the Celebi point of view, infrastructure wise, in the country we have one of the We have a good infrastructure, what is needed is best equipped airports. We are well prepared with facilities and right attitude. With more awareness and efforts by equipment including automation. We the industry, attitude will deﬁ nitely change have a piece of equipment, cool dolly, and are happy to invest more money Ramesh Mamidala CEO in this. The other innovation such as Celebi Delhi Cargo Terminal Management India and the industry has a collective be the only decider. That’s how white cover, we are happier to bring responsibility for this. If everything is you will make sure your shipments such innovations in the airport. working well, air freight is defi nitely are taking care of the way they are Sanjiv Edward cheaper when it comes to the total supposed to be. Head –Cargo What challenges are you cost of the company. Delhi International Airport (DIAL) With the availability of facing in this process? mamidala: Absence of the Edward: We really need envirotainer containers mamidala: Over the last right attitude and not looking at long to move from the culture where at airports, the cycle of several years, air freight (including term. That lack of thinking is killing industry sees pharma as a piece airports and trucking companies) all of us. We really need to move of cargo. It is not just a piece, it leasing containers cuts has lost the credibility to the sea from the culture where could be life for 10 or 100 people. down from seven-eight freight industry and sea freight That mindset needs to be changed. has established more credibility industry sees pharma as When you look at the pharma days to three-four days in managing such shipments in a a piece of cargo. It is not shipment, it means you are handling better way. precious lives. Because of ease of doing just a piece, it could be In Delhi, the model is in place, life for 10 or 100 people mamidala: It’s high time to to maintain the temperature integrity and entire support system is also pharma business in Delhi, there give the shipment the importance it and deliver it to the shippers. There committed. With the availability of is a 30 per cent increase in deserves. Compromise can have a are some movement where we envirotainer containers at airports, shipment being processed. disastrous impact. could get into SEZs and transfer the cycle of leasing containers cuts

Railway Budget 2016-17 On track with proper execution Contd. from page 1 stated plans. The setting up of Rail pleased to know that the ministry has executed well. Connectivity of “It is a forward looking growth University and increase in track put together a proposed investment airports with railways would oriented budget. Monetising land on capacity target are good moves. plan that will include crucial areas give a boost to the perishable tracks by leasing out for horticulture Expansion of DFC and Northeast like network expansion, high speed goods sector and this would and tea plantations is a positive network expansion plans are rail, elevated corridor, station encourage the use of multi- development as this will provide encouraging. Chennai Auto hub is redevelopment and logistics park. modal transportation.” optimum usage of the properties. an exciting initiative. The announcement of logistics and Secondly, the broad-gauge that warehouse parks to be created will connect Lumding-Silchar Allocation of funds for on PPP mode is also a step in the section connecting Barak Valley innovations and use of drones right direction. with the rest of the country for project monitoring will have a will help the logistics industry positive impact. More needs to be The proposal of building and is a welcome move. known about comprehensive freight dedicated freight corridors to Manish Saigal study. That clearly needs to be the boost North-South, East-West As Lumding-Silchar connectivity Managing Director focus for railways.” connectivity will also prove very has always been a critical point Alvarez and Marsal useful. We are keen to see the pilot of North-East, this development “Overall, the budget appears Vineet Agarwal, Managing that would be running around the will defi nitely bring in easy access to be in line with the government’s Director, TCI Group time-table freight container train. to the North East section. Logistics agenda of long term capacity “Delivery capabilities of and warehouse parks to be created building. The effectiveness of logistics players are set to improve Commissioning dedicated on PPP mode are also a benefi ciary this budget on performance and with announcements like Transport freight corridors are the need side for the logistics industry Raj Somani depending on how the logistics and fi nancials of railways will be the Development Corporation and of the hour and we hope that Director depending on how the logistics and outcome of diligent execution of multi-modal depots. We are also this announcement would be Inland World Logistics parks will be created.” # 1 IN CIRCULATION & READERSHIP REPORT Boosting air cargo for growth EDITORIAL Under the theme ‘Benefi t Beyond Borders’, PHD Chamber of No short term Commerce organised an Aviation Summit 2016 to discuss the scenario benefi ts of the aviation industry.

CT BUREAU he much-awaited Union Budget 2016- T17 had no direct focus on logistics, Air cargo is defi nitely Draft National Civil Aviation Policy and Air Cargo especially for the air and sea sectors. an indicator of global ‘Infrastructure’ status for air cargo if co-located with an Finance Minister, Arun Jaitley, has alloted economic health; it is airport and will be eligible for Sec 801A benefi ts. air cargo that drives Shift to paperless air cargo processing, streamlining and `2.80 lakh crore for road and rail. That will the economy globally. simplifying customs procedure. be benefi cial for providing better multi-modal Around 35 per cent connectivity. The government’s impetus on of the value of goods Promotion of trans-shipment and development of cargo hub. increasing the effi ciency and modernising of traded internationally Encouragement for development of cargo villages is transported by air near airports. ports and improving the road infrastructure and the sector directly will absolutely provide a fi llip to the sector. employs around two Reduction in dwell time. million people. Air 24x7 processing and handling of cargo cargo represents about However, GST still remains one of the Single window system for approval from regulators. promises that government has to deliver. 12 per cent of global airline industry revenue. Global air cargo market has experienced valuable growth rate in recent past, Promotion of Free Trade Warehousing Zone (FTWZs), We hope the government will do a better visibility in oil prices and economic slowdown in Euro zone. Air Freight Stations (AFSs) and dedicated cargo airports. job with the National Civil Aviation Policy Competitive user charges. specifi cally in regard to the air cargo sector. Dr renu S parmar Providing space on long term lease to express Senior Adviser, Ministry of Civil Aviation cargo freighters. The Railway Budget has focused on Government of India capacity creation by three new freight corridor, rational freight rates, time-tabled freight trains, building logistics park and The fi rst trend that has If you think of a cargo warehouses on PPP mode and rail-auto been noticed over the kitchen, we have years is the completely all the ingredients hub in Chennai. divergent growth of the and fantastic set passenger segment up and even recipe. On the air cargo front, Delhi International and the cargo What we need is a Airport has launched the DIAL Cargo app airline segment. The cargo chef to come for end-to-end tracking of shipment for end passenger airlines are and cook. So, what driven by the low fare we need today is users. Airlines are expanding their horizons and low cost segment to deliver. to reap the benefi ts of boom of e-commerce. and according to the Companies are making effort for 100 per Boeing current market We already had cent e-freight adoption, even overseas. outlook, it actually so much analysis quadrupled since 2000. However, in the cargo segment and research and now it is the time to implement the whether in US, Europe or Asia-Pacifi c, it is driven by the ideas. Today, the shipment by air is the fastest mode of Seeing the boom in the e-commerce premium cargo express segment rather than lower cost transportation. Sea freight has improved from weeks companies and their growing interest belly-hold capacity. to days. So, we need to defi nitely come from days to in investing into their own logistics hours and for this we require lots of programmes to be infrastructure, CARGOTALK discussed with Both passenger and cargo airlines have distinct and different brought into action. requirements and they need to be treated as such. Hence, logistics service providers about the airport operators must plan their infrastructure accordingly. Time is very important; we need to keep time factor in mind. scenario and why e-commerce companies Freighters are essential to trade to deliver speed and Today, we need to make things happen fast. Regulators does not want any interference of 3PL. reliability. Around 90 per cent of world’s freighters are have become facilitators and facilitators will facilitate but utilised by air express operators. If we look at the economic through a system. On the shipping front, more inland indicators, India is very strong and strategically positioned in a growing region. ‘Make in India’ and Ease of Doing Business The systems need to be upgraded. The key concern container depots are in line with the aim to mission, if driven correctly could make a difference. of the industry is that we need a robust and dynamic system. increase cargo handling capacity. e-integration of all facilitators; we need to bring them The draft civil aviation policy must include a vision for air under one roof. Smaller airports should also have And insurance is important in cargo. India’s domestic consumption requires a strong automated system. warehousing sector. Goods need protection domestic air cargo network. from many sources such as theft, fl ooding, Sunil Arora fi re and more. Read the guest column to Tulsi mirchandani Secretary General, Air Cargo Agents Association know how to safeguard the goods. Managing Director, Blue Dart Aviation of India (ACAAI)

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CT BUREAU are generated on a daily basis. may carry 2,000 kg per fl ight and E H pathan, Member, WWWAS A319 1,500 kg per fl ight. This he members from the trade said, “AI authorities want the Airbus is enough to suffi ce air cargo Tand commerce, including to carry cargo from the city. A 320 movements from the city.” the WWWAS, made a detailed presentation of air cargo potential from the airport. In the presentation, Tarun Chugh, Member, WWWAS said that the textile, diamond and horticulture sectors are players for cargo in the diamond city.

Diamond cargo worth `40,000 crore is transported every year from Surat to Mumbai. Airports Authority of India (AAI) has given an in-principle

Until now, SpiceJet was the only carrier that explored cargo potential from Surat. It was carrying about two tonnes of cargo to Delhi and 0.5 tonne to Mumbai on a daily basis approval for cargo terminal in the city and that a total annual expected cargo is pegged at 40,000 metric tonnes for the fi rst year.

Data gathered by WWWAS suggests that about 50,000 shipments of 30 metric tonnes

e-commerce boom perks SpiceJet cargo

ith a booming e-commerce Wmarket, SpiceJet plans for a big push in the cargo business. The airline plans to buy 100 mini trucks and open around 40 warehouses across the country to provide fast delivery options to the click-happy Indian consumer who increasingly buys everything from groceries to expensive gadgets from e-commerce platforms.

The airline is planning to launch a door-to-door cargo delivery service as it seeks to explore other revenue streams amid a turnaround plan. With an eye on steady revenue fl ow, SpiceJet plans to focus more on the cargo and ancillary business in line with many global carriers. 6 CARGOTALK MARCH 2016 COVERSTORY GST could have benefi tted logistics Contd. from page 1 Also, anticipated job opportunities Employment numbers, hoping for a may shrink.” successful ‘Make in India’ initiative, will also be hit badly.” Vineet Agarwal, Managing Director, TCI Shantanu Bhadkamkar, “GST is the most critical tax Managing Director, ATC (Clearing reform that India has been longing for. and Shipping) The investments in infrastructure “It is most unlikely that GST and technology by the logistics in its true form will be rolled players will be absorbed by market out. GST coupled with ‘Make in demands in coming time. The India’ would have given a big benefi ts of GST are immense impetus to the manufacturing in terms of reducing economic sector in particular and economy distortions, creating a nationwide in general. Arnaud Cauchy single tax market, widening of tax Vineet Agarwal Rajesh Neelakanta Managing Director Managing Director CEO Logistics industry, particularly Gefco India TCI BVC Logistics the organised logistics industry, greatly depends on the manufacturing sector for growth. Investments in logistics sector need Our industry has been Deferment of GST With a deferment, to be done far ahead of the actual cautious of investment. will impact several the opportunity for requirement and it needs to be factor while investing, unless the investors We haven’t invested in government initiatives reduction of logistics have speculated on any particular any major infrastructure for economic growth transaction costs in India location. They will anyhow benefi t by as we want to wait for and efforts to make will be lost and this growth in the manufacturing sector. GST to be gazetted logistics seamless could prove costly GST in original form that is single window, single law, single declaration, single return, to name a G Balaraju Managing Director few was expected to increase GDP infrastructure and an environment Sindhu Cargo by 1 per cent (which translates in conducive for rationalisation of the rajesh Neelakanta, CEO, The failure to rollout GST will to acceleration of growth rate by logistics network. At Gefco, we are BVC Logistics show on the economic growth rate in about 15 per cent) on count GST very cautious of the investments “With the emphasis on ‘Make the low single digits. Firstly, it erodes alone. This would have contributed that we make, as we need to keep There may be ﬁ nancial in India’ gaining momentum by the confi dence of the trade from hugely to improvement in ‘Ease in mind the topical issues at hand. the day, the government too will the government. The investments of Doing Business Index’, and And thus, we haven’t invested in any losses due to investment have to climb down a few notches done by the private sector will improvement in ranking of ‘Ease of major infrastructure as we want to made and underutilisa- to address contentious issues of continue to give zero yields and Doing Business Index’ would result wait for GST to be gazetted. ‘fi xed tax rates’, one per cent tax on tion of resources. Also, inter-state movement of goods, Our industry has been extremely anticipated job setting up of independent dispute cautious of the investment plans. redressal mechanism and some of The ones who have made some opportunities may which are fair concerns. commitments and investments on shrink heavy infrastructure development A host of LSPs have will have to bear the heat.” made preparations in terms of infrastructure network realignments G Balaraju, Managing Director, base and eliminating cascading to be ready for the advent of the Sindhu Cargo of taxes. Deferment of GST will trade scenario post GST rollout. “Creating infrastructure like impact the several initiatives Deferred rollout is be a huge acquiring land and building, vehicles taken by the government for the disappointment. cannot happen overnight. Most growth of the economy, efforts in turn the capital costs will hit in reduction in cost of doing of the logistic service providers of making the logistics sector With a deferment, business profi tability. business that is improvement in have started investing on these as seamless in the country and on the opportunity for reduction of transaction cost. they may wish to be fi rst to ease of doing business. Again, logistics transaction costs in India This will also affect the encash the opportunity GST logistics player will fi nd diffi cult is be lost and this is costly for the preparedness of the government All these improvements will is expected to provide for this to get an immediate returns on country as other emerging markets tax mobilisation mechanism as make Indian products competitive sector. There may be fi nancial their heavy investments on nations will benefi t with investments most of the state tax authorities in international market, attract losses due to investment made infrastructure and technology and economy expansion have aligned already for the GST investment in manufacturing sector, and underutilisation of resources. delay in the bill.” opportunities. rollout on an imminent basis. Contd. on page 10 

8 CARGOTALK MARCH 2016 AIRCARGO Track with GMR DIAL GMR’s new terminal plans mobile app There are plans to build terminals for perishable and express cargo, The ‘DIAL Cargo’ app allows users to shares Hemanth Dp, COO (Aero Commercial, Cargo & Asia Pacifi c do operational transactions and will be Flying School), GMR Hyderabad International Airport Limited. available on Android and iOS. HAZEL JAIN domestic side, we only have one airline that is Blue Dart for so many CT BUREAU only enables How do you see the India years and now you have Sovika end-to-end market growing? operated by Quickjet, which is a elhi International Airport (DIAL) tracking of India has huge potential welcome development. But it’s not Dhas launched its offi cial app shipment for because the market has not been enough. India is the seventh-largest for cargo operations at Indira end users tapped properly and it can only country in the world and needs air Gandhi International Airport (IGIA) but would get better with the ‘Make in India’ connectivity on the domestic side to track movement of shipment on also aid in campaign. The PM’s project can as well because road network is not real time basis. The application not e-clearance of work effi ciently if there is good that good and it also takes time. cargo through logistics. Economy is growing at customs department. nearly eight per cent which will What new services is GMR trigger growth in cargo and aviation. offering for the industry? The app offers different We have put in infrastructure GMR was the fi rst airport to levels of authorised access to well before time, whether it is a Hemanth DP build a Pharma Zone in 2010, which COO - Aero Commercial, Cargo & Asia Pacific the cargo terminal operators, pharmaceutical zone or catchment Flying School, GHIAL is a temperature-controlled terminal customs, Custom House area marketing where we put up from truck dock to air dock. We Agents, airlines, freight forwarders, truck connections, so when the don’t mix meat or vegetable here. shippers/consignees and other growth comes, we are ready, both We are now planning exclusive statutory bodies, thereby enabling in and around Hyderabad. We just India is the seventh perishable and express terminals. greater visibility into cargo want better air connectivity – both We are also the only one in India operations and tangible cost and domestic and international – and largest country in the with a functional cargo village. resource benefi ts. 24x7 custom clearance. world and needs We have warehouses, we have a domestic air functional free trade zone and a lot I prabhakara rao, CEO, DIAL, What developments does India of infrastructure specially built for I Prabhakara Rao said, “DIAL Cargo is our second need to fuel this growth? connectivity too as the cargo in Hyderabad. CEO, DIAL offi cial app after FlyDel. DIAL Cargo We need to connect more app will benefi t the entire air trade destinations, we need more road network is not good It is our objective to be the system where you can transact frequencies, and with higher gauge, logistics hub for India and South complete business functionalities wide-bodied aircrafts that have Asia. After setting up an air freight The app provides such as tracking consignment, if the size/gauge is higher, you can station in Nagpur and Chennai, we visibility of shipment/ paying terminal charges, issuing Highlight carry more capacity and more are now looking at opening up an delivery and carting orders cargo. This also makes it more cost- air freight station in Goa and later vehicles within cargo and many such items in a After setting up an air freight effective. That is the primary thing. Vizag. We have sales teams in key terminal and has paperless manner. station in Nagpur and Chennai, cities like Mumbai, Pune, Nagpur GMR will open up an air freight None of the Indian carriers and Hyderabad and they look at integration with In line with the vision of station in Goa and later Vizag have any freighters except Blue hinterlands which do not have an Celebi and DCSC Prime Minister’s Digital India vision, Dart, which is purely domestic. Both international airport, to connect the this is our contribution in supporting more capacity. If you have a daily Indian as well as foreign carriers cargo by truck both bonded and non- the air cargo business at Delhi fl ight instead of on alternate days, need to increase connectivity. One bonded and bring it to Hyderabad to Airport,” he informed. frequency and connectivity is better, is international, second, on the carry it by our airlines.

Emirates: 105,000 tonnes to Quikjet Cargo: New freighter service Kerala’s capital From Bengaluru to Delhi, Chennai and Hyderabad, four fl ights daily via 737-400F, mirates marked 10 says Quikjet. Eyears of operations in Thiruvananthapuram, the capital city of Kerala. It has emerged CT BUREAU as an important passenger and cargo destination for the uikjet Cargo has launched airline. Since the start of its Qits new freighter service operations, Emirates carried over that begins in Bengaluru and is two million passengers on the connected to Delhi, Chennai and route and moved up to 105,000 Hyderabad with four daily fl ights. tonnes of cargo to and from In its second phase, the Quikjet Thiruvananthapuram. route will be expanded to connect to Mumbai and Kolkata. Emirates’ Boeing 777 freighter aircraft is capable of So far a 737-400F is in service, carrying 103 tonnes of cargo, with but when the two latter destinations its main deck being the widest of are added, it is speculated any aircraft, enabling it to uplift that an additional aircraft will be Bengaluru (KIAB) in February 2016. already sold their aircraft space to April, taking the total fl eet size to outsized cargo. needed. The airline arrived at The airline has decided to take up Mumbai-based Sovika Aviation. “We two,” said Preetham Philip, Chief Kempegowda International Airport, this opportunity because they have will take one more Boeing plane by Executive Offi cer, Quikjet Airlines.

10 CARGOTALK MARCH 2016 AWARDS ‘Act responsibly to do good work’ rahul V Bhatia, Director, TK Centenary Cargo Services (winner of Entrepreneur of the Year at India Cargo Awards West & South 2015) says that his family is his motivation which has helped shaped his life and career.

CT BUREAU engrained in our personal beliefs and operations to gain competitive and is the cornerstone of our Our model is based on trust and we don’t advantage. Knowing the latest Please tell us something about company’s business strategy. have any challenges to find the same in a technology systems is also critical; your important milestones. We are certain that this plays an community-oriented business model. Strong the entire industry has become more TK Centenary Cargo Services important role in the success that leaders are important to any business function, technology dependent. Having a (TKCC)–as the name says, the TKCC enjoys today. but logistics management demands unique broad vision, communicating well, company was incorporated in the leadership capabilities. Because logistics anticipating future trends and staying 100th year of M\s Tulsidas Khimji What are the major challenges represents a large investment for most competitive are among the secrets to which was established in 1895. In that you are facing in companies, a strong leader must leadership success. a world where business success is connecting India? develop innovative solutions and often primarily defi ned by cold and We haven’t faced any major optimise logistics and operations Who is your inspiration? hard fi gures, it is refreshing when challenge in our network expansion to gain competitive advantage I am the fourth generation in other soft factors are additionally or getting the industry and our family-run business and my considered as important facets in government to accept our business Rahul V Bhatia inspirations have been all my Director the overall picture. Our company model. We have a simple business TK Centenary Cargo Services seniors of the logistics industry. possesses a tradition that dates design and we believe that any I would defi nitely dedicate my back to 1895. This makes TKCC business model which is designed achievements to my family. one of the oldest family-run fi rms. to impact large scale livelihoods What are the beliefs and values commitment to hard work ensures and communities will be successful. that you live and work by? delivering of the highest standards They have always been my It is unlikely that this ongoing Our model is based on trust and we Our greatest strength is our of services in the logistics industry. source of inspiration. I have always success would have been possible don’t have any challenges to fi nd personnel. The rich experience We endure the professional looked up to them. Whenever had we purely focused on fi nancial the same in a community-oriented helps us to look at unique solutions services of export and import of I have failed, they were the ones aspects. Acting responsibly is business model. and think out-of-the-box. Also our cargo with safety, cost effectiveness who believed in me when even and logistically planned efforts. Of I did not believe in myself. Whatever course we believe that no shipment I am today is because of their is too big or small as all are handled belief in me. with the same efforts, effi ciency and dedication.

What is the mantra behind the FACTS: success? What kind of skill sets Birthday: April 11, 1971 are needed to be successful in Education: Bachelors of the logistics industry? Commerce from Mumbai Strong leaders are important University – Narsee Monjee to any business function, but College Mumbai and IATA logistics management demands Cargo Advance Rating & DGR unique leadership capabilities. Favourite Bollywood movie: Because logistics represents a large 3 Idiots investment for most companies, a Favourite hangout zone: strong leader must develop innovative Love to be at home The Entrepreneur of the Year award was given to Rahul Bhatia, Director, T.K.Centenary Cargo Services solutions and optimise logistics Single window, single law, single return Contd. from page 6 ambitions. It’s diffi cult to judge whether it will get implemented It is most unlikely or not keeping the 2019 elections LSPs who have invested in mind. If GST is not rolled out, in infrastructure will that GST in its true form logistics service providers who have will be rolled out. invested heavily in infrastructure have to take the brunt. will have to take the brunt. Then GST has the potential GST coupled with the possible solution to either ‘Make in India’ would leases out the infrastructure or to reshape the taxation consolidate business. Not only our in India have given a big impetus industry but the nation will also suffer. As per one of the report, implementation of GST is likely to add almost 2 per cent per annum to cost in fi rst and last mile deliveries some positive impact on global our national GDP. and various tax burdens on end R Jayakumar Shantanu Bhadkamkar Chairman Managing Director slowdown.” consumer. GST has the potential Jayem Logistics ATC (Clearing and Shipping) Revenue loss due to lack of to reshape the taxation in India and r Jayakumar, Chairman, transparency and stringent taxes, bring more clarity and transparency “With different stakeholders which would be at least partly Jayem Logistics unnecessary stocking points which into the system.” working at cross purposes, the export driven. Jointly, ‘Make in It’s unfortunate that such bills add to cost, losses in implementing passage of the uniform taxation India’ and ‘GST’ will encourage which are of common interest to ERP/IT system due to multiple Areef patel, Vice Chairman, structure remains a distant possibility. growth in India, and it will also have nation get derailed due to political warehouses, heavy transportation Patel Integrated Logistics Contd. on page 14 

12 CARGOTALK MARCH 2016 DEBATE Booming e-commerce: Need for own logistics infrastructure?

Going by the statistics, the government is expecting the e-commerce market to grow to $100 billion by 2020. The sector is moving with a CAGR of 37 per cent. And along with goods, e-commerce companies have also started investing huge in logistics to make the movement of goods easy and smooth. But why are e-commerce companies building their own infrastructure and entering the logistics sector when traditional logistics service providers are adding e-commerce verticals to their existing lines of businesses? Here’s what the industry shares. Excerpts:

KALPANA LOHUMI

Dhruvil Sanghavi Co-Founder, LogiNext Solutions

Attracting customers, facilitating a great shopping experience, unmatched product portfolio are the main competencies of the e-commerce players whereas we completely rely on our tech capabilities to manage a fl awless end-to-end logistical service. The products have gone through a steep learning curve by solving problems of many clients and leveraging on the data of the past. This learning has enabled our solutions to effi ciently allocate delivery boys for daily deliveries, reducing delivery time and fuel costs by allocating the best routes, reduced missed deliveries and ETAs (Expected Time of Arrival).

Hypermarket giant plans to go online soon and we have been allotted the task to increase the number of deliveries per delivery boy by 10 per cent due to effi cient allocation, routing and reporting facilitated through our solutions. Companies like LogiNext are accommodating enterprise level logistics solutions which were earlier only the domain of the likes of FedEx, UPS globally.

Amit Bajaj Director, Mituj Marketing

e-commerce companies are competing with conventional retailers which provide instant gratifi cation to the customers with touch, feel and immediate hIGHLIGHTS: delivery of the product. The success of e-commerce business lies in how fast the product ordered by the customer is delivered to him. The shortening of the  Flipkart started own logistics ﬁ rm eKart, Amazon order and delivery gap becomes of prime importance. The moment the order set-up company Amazon Transport Services and to delivery gap increases the returns increases. Snapdeal had taken stake in Gojavas to deliver products directly to end customers. e-commerce has seen an explosive growth. The infrastructure of the traditional logistics service providers was not ready for handling this growth both in terms of volume and  Logistics is one of the prime factors in the success and technology. The e-commerce business is technology driven, unfortunately the traditional logistics providers did failure of the e-commerce business. not have the technology to fulfi ll and integrate the e-commerce requirements. However, this has changed now and the LSPs have invested heavily in technology and infrastructure to cater to e-commerce companies.  There is a big gap in what’s being offered by the existing logistics service providers, currently, and what Logistics is one of the prime factors in the success and failure of the e-commerce business. Every e-commerce is needed by the e-commerce companies. company would like to control and manage the logistics to their advantage. Therefore the companies prefer to use  The logistics industry needs to develop the penetrative a combination of self managed and outsourced logistics setup. reach to rural India, far-off villages.  The role of LSPs cannot be ignored as some of the biggies can set-up their own logistics arms but one big Ajay Khosla share of industry players are a mix of mid level, start- DGM, Jaipur Golden Transport Co. up level and small entrepreneurs, these are heavily depending on LSPs only. The logistics of e-commerce has become more multifaceted in our enormous country. Till date our infrastructure is not well made to reach  One important aspect which e-commerce companies most tier III or IV locations. Present taxation procedures are not supporting tend to overlook is the cost of managing all these on business transactions. e-commerce is a speedily growing sector and needs their own. robust supply chain management (SCM) to face unfolded needs of future.  No e-commerce company on its own will be in a Flipkart has started own logistics fi rm eKart, Amazon set-up company Amazon position to be able to achieve cost equilibrium based Transport Services and Snapdeal had taken a stake in Gojavas to deliver products directly to end customers. In the present days more than 50 per on their captive load alone. cent of e-commerce logistics process and end deliveries are taken care of by  Companies like LogiNext are accommodating in-house set-up fi rms and the rest are controlled by 3PL service providers included existing LSPs and India Post. enterprise level logistics solutions which were earlier only the domain of the likes of FedEx, UPS globally. In-house set-ups will help to run business as per their set necessities resulting in enhanced performance and customer satisfaction. This concept of having own logistics set-up might not go a long way in the future  The way e-commence is expected to expand as core competencies are different for e-commerce companies. The way e-commence is expected to expand geographically then companies must outsource geographically, then it must outsource SCM to scale needed logistics activities at corresponding velocity, as SCM to scale needed logistics activities at reach is now the key component of fi ltration for e-commerce companies to chose a single logistics set-up or corresponding velocity. combination of own and LSPs set-ups, could be value added series (Card Swipe/COD) by their own set-up and simple deliveries by LSPs. Some of the biggies can set-up their own logistics arms but one big share of industry players are mix of mid level, start-up level and small entrepreneurs, these are heavily depending on LSPs only. Same time LSPs need to enhanced their setups for handling such specialised services. DEBATE MARCH 2016 CARGOTALK 13 Booming e-commerce: Need for own logistics infrastructure?

Sanjeev Khanna John Thomas Business Head-North, BigBasket.com Associate Director Realistic Realtors Yes, there is a big gap in what’s being offered by the existing logistics service providers, currently, and what is needed by the Though e-commerce as an industry is growing e-commerce companies. aggressively, the e-commerce companies are fi ghting hard, to sail through this competition It’s missing on three fronts: (1) Reach: all the services are alongside the slow economy. With recurring cost available in metros or, at-best in tier-II and tier-III cities but what’s of infrastructure including warehouse, manpower missing is the penetration in rural India which remains beyond reach and the aggressive increase in such costs in the for most (2) Reliability: the whole e-commerce business is dependent past two years, the e-commerce companies have on the delightful customer experience with assured delivery timelines to think towards making their business as viable as but the 3PL agencies continue to work with the years old traditional network-design with low reliability possible. Further with the rise in demand, it could be a heftier task for them to arrange factor (3) Operating Costs: the reliability of service is coming at an unrealistic cost making the whole and manage a 3PL company for every new requirement. delivery business unviable for e-commerce players, it’s hampering the growth for user industry, in-turn not allowing even logistics service providers to get any dividend out of this tremendous opportunity, it’s On the other hand logistics service providers have been the true strength to these a catch-22 situation. e-commerce companies in helping them managing their sales, stocks and last mile deliveries. With the growing demand and cut throat competition, these logistics service The logistics industry needs to develop the penetrative reach to rural India–far-off villages. This providers are the real partners to the aggressively growing e-commerce companies. shall start the healthy cycle of business growth for the e-commerce players, which in-turn will benefi t Whether to keep seeking the services of the logistics providers or to build and manage the 3PL players as well. If we talk about overall growth, more reach and more customers give business everything on their own will depend upon the decision between meeting the current to e-commerce companies and there will be more business for logistics service providers. business opportunities v/s long term viability. This is actually a call to be made by the e-commerce companies, especially those who can afford it.

Vineet Kanaujia Vice President – Marketing, Safexpress malay Shankar Many e-commerce fi rms are developing their own infrastructure Head–e-commerce Logistics, DIESL these days, instead of using existing LSPs. The underlying assumptions made by them about LSPs may be many. To start There are multiple reasons why e-commerce with, the e-commerce fi rms need high levels of delivery, reliability companies are building their own infrastructure: and speed, and they do 1. They consider this activity (logistics and not wish to depend upon a the allied infrastructure) a part of their service provider given the very core business. high standards set by them for 2. ‘Customer Experience’ is an essential the same. differentiator in e-commerce business and these companies therefore pay a lot of attention to this They also expect the number of errors to be far aspect. e-commerce companies feel that they lesser in case work is managed by their own staff rather can infl uence ‘Customer Experience’ better if they have their own infrastructure. than outsourcing. Also, given the fragile nature of many 3. e-commerce business faces erratic peaks in sales cycle and demand fl uctuations. e-commerce products, the fi rms are very conscious Such unpredictability, companies feel can be better managed if they have a direct about packing being handled by their own staff. control over infrastructure and processes. They also expect that LSPs which use very generic 4. Negative experiences like adulteration, pilferage and obsolescence leading to systems and would not be able to match their own brand risk, especially in the grocery/food related business also drive companies unique processing solutions. to retain infrastructure and fulfi llment control. 5. Special service requirements like installation, Try & Buy are often not offered by While these assumptions may not be altogether the traditional logistics/infrastructure service providers, leading to e-commerce untrue, there are a good number of LSPs which offer high companies looking in-house for the same. service standards. Safexpress B2C provides high level of service quality to e-commerce fi rms; not only that, even tailor-made solutions are being offered to a number of e-commerce fi rms. One important aspect, which e-commerce companies tend to overlook, is the cost of managing all these on their own. No e-commerce company on its own will With an increase in awareness about the high standards of e-commerce focused LSPs, the be in a position to be able to achieve cost equilibrium based on their captive load e-commerce fi rms will keep shifting towards LSPs more and more. alone. They need to capitalise upon the volume-cost benefi t by outsourcing their requirements to professional LSPs, while having robust SLAs and technology.

Craftsvilla acquires Sendd Paytm: 500 cr investment for $5 mn in warehousing

ven as Craftsvilla has acquired Sendd will operate as a separate entity and payment wallet to e-commerce the company is partners with around 20 Eon-demand logistics enabler Sendd for offer services to other companies too. Acompanies, Paytm has plans to invest national and regional courier partners. And $5 mn, its Co-Founder and CEO, Manoj `500 crore in the coming fi scal from `200 the plan is to scale up the courier network Gupta says, “Our vision is to make Sendd Founded by former IIT Bombay crore it spent this year to spread its logistics in tier II and III cities. Paytm shared that over one of the largest logistics companies students, Nav Agarwal, Sumeet network across the country. 50 per cent of the orders come from cities which will power reach and effi ciency for Wadhwa and Sargun Singh Gulati, the outside the top 10. “Sticking to third-party us. Even though e-commerce companies virtual logistics company also provides Sudhanshu Gupta, AVP-Business, fulfi llment centres and courier partners is are putting up their own logistics in place, services to international clientele. There is Paytm says that the aim is to have 50 a more scalable model as it requires less we don’t think this ‘capital effi cient’.” even an app for booking. third-party fulfi llment centres. Currently investment,” adds Gupta. 14 CARGOTALK MARCH 2016 POLICY Potential to add 2% per annum to GDP Contd. from page 10

If the bill is not passed, business like e-commerce and warehousing space will remain express delivery products which unutilised and will be a huge supports our business. burden on the balance sheets of logistics players. Logistics players will have to bear huge interest burdens on loans We have so far played the which they have taken for setting waiting game. We are well placed up infrastructural facilities. One of strategically to leverage the the main set back is tremendous benefi ts of the new tax regime. As increase in costs to client and also to the logistics providers. There is also a large amount of confusion among foreign investors as regards the future business environment in the country which can have a negative impact on future investment prospects. It will have an overall adverse Budget 2016-17 reactions impact on the business climate of the country. The industry Bhavik Chinai, CEO, Vamaship, opines, “Union Budget 2016-17 is neutral in and players across all forums the short run and positive in the long run for logistics. The government plans to suffer heavily because of the upgrade 50,000 km of state highways to national highways and plans on building multiple tax system like the 10,000 km of new roads at a targeted speed of 100 km per day, which if achieved TDS on truckers such obsolete would help the bring trucking costs down significantly. Improved fuel efficiency Areef Patel system needs to be ironed out to and reduced maintenance cost for trucking companies would reduce prices for Vice Chairman long-haul transportation in the long run.” Patel Integrated Logistics ensure that business is done in the easiest and smoothest possible manner. Bharat J Thakkar, Past President and Permanent Member-Board of Adviser, ACAAI and Joint Managing Director, Zeus Air Services, says, “The budget is giving The industry suffers Such a delay doesn’t help the major importers duty payment credit which is in line with WCO recommendation economy to surge. Reforms like and followed globally as deferment a/c. This will help importers and in reduction due to multiple tax Akash Bansal GST, land acquisition and initiatives Logistics Head of dwell time. What was not expected though was that the interest on delayed systems like the TDS Om Logistics like ‘Make in India’ are defi nitely the payment which has been increased from 6% to 9%. This is a burden to EXIM and way forward for a better environment timely clearance.” on truckers; it is an to achieve double digit growth.” obsolete system that GST should go ahead Vipan Jain, Regional manager – Logistics, South Asia & Middle East, Lufthansa needs to be ironed out Akash Bansal, Logistics as quickly as possible. Head, Om Logistics Cargo, says that the budget has allocated `2.18 lakh crore for the development “GST is a system which of road and rail in 2016-17. “This will provide better connectivity to work GST is is going to beneﬁ t is largely going to benefi t business towards multi-modal logistics systems. As moving cargo within or outside the the pan-India market entities, manufacturers and city is a challenge, better connectivity gives a good scope of providing regional far as our operations are concerned service providers. It is surely connectivity within India,” he adds. the traditional business and the and amendments can be going to benefi t the pan-India agribusiness movement in India made later too market. GST needs to be carried Shashi Kiran Shetty, Founder & Chairman, Allcargo Logistics, says, “The has surely taken a hit due to non- out in any way, as the desired government’s impetus on increasing the efficiency and modernising of ports and implementation of GST but we amendments can be done later improving the road infrastructure will definitely provide a fillip to our sector.” have moved into next generation on, if needed.” Policy for logistics hubs to reduce costs At the ‘Make in India’ week, Minister of Road Transport & Highways Nitin Gadkari unveiled grand plan for creating logistics hubs using 350 ring roads, development of 2,000 ports and introduction of e-tolling.

CT BUREAU total). It was eight per cent in (Maharashtra), Colachel (Tamil Corporation and Cochin Shipyards China and eight to 10 per cent in Nadu) and Sagar (West Bengal) together posted yearly profi t of itin Gadkari, Minister of Road European countries. The proposed ports. The ministry will spend `6,000 crore and will contribute. NTransport & Highways, GoI logistic hubs will house godowns, announced policies for developing storages, pre-cooling centres, cold logistics hubs using 350 ring roads, storages and residential units. They 21 decisions have been taken to expedite the development of 2,000 ports along will be spread over 2,000 to 3,000 development of roads and highways. Seven projects 14,000 km of coast and introduction acres along the 350 ring roads,” of e-tolling across 360 toll plazas Gadkari said. worth `20,000 crore are the stressed ones on the national highways to avoid manual toll payment. Gadkari said the ministry had fi rmed up a plan for development `18,000 crore on the expansion of The rest would be raised from “On the logistic hub, the of 2,000 ports in fi ve years. “The 12 ports. Funds won’t be a problem. banks, fi nancial institutions and objective was to reduce logistics tenders will be issued by the Nitin Gadkari Government undertakings Shipping through multiple instruments,” cost (currently 18 per cent of the end of 2016 for the Wadhavan Minister of Road Transport & Highways, GoI Corporation of India, Dredging he adds.

16 CARGOTALK MARCH 2016 TECHNOLOGY Linking maritime experts Digital interface saves SeaFolks is providing a networking platform to maritime time and cost businesses and professionals. umesh Dhekane, Founder & Managing Director, SeaFolk.com shares more about it. Anil Batra, VP, Global Vertical Head– Travel, Transport and Logistics Vertical, NIIT own country, which is otherwise CT BUREAU Technologies, talks about digitalisation. not accessible to a business. Please share an overview of SeaFolks is a niche marine-specifi c your business model. networking portal, which brands CT BUREAU and ground handling solutions. SeaFolks is a networking portal you and your company in the global Subsequently we implemented similar to Linkedin but focused on maritime industry. It also generates What was NIIT Technologies those solutions in 14 airports maritime industry. SeaFolks helps all relevant traffi c and leads from offering to the logistics across the world. COSYS-IS is businesses and professionals by the maritime industry, as being industry in the initial stages? a unique IP-based product that creating a professional identity and industry specifi c portal. So it acts as NIIT Technologies partnered enhances ROI, delivers higher business profi le to build a relevant a perfect marketing tool. with SATS for marketing operational effi ciency and increased network for their respective growth. implementation of COSYS-IS productivity at cargo terminal. While the core offering is free for Would you like to comment on (Cargo Operating System – These solutions fundamentally the network members, the premium the skill sets of the maritime Intelligent Solutions) to automate changed the way cargo and ground offering comes for a price. The industry? and simplify the process of cargo handling was managed at airports. core offerings include professional Umesh Dhekane The growth of Indian education profi le, business listing and product/ Founder & Managing Director market is reaching legendary We have various technologies SeaFolk.com service listing. While the premium proportions. India targets to create to fi gure out where the specifi c truck features include aggressive 500 million skilled workers by 2020 is in the terminal and guide them visibility, premium listing and to maintain its economic escalation. into the right bay so as to minimise HR solutions. In general there is lack of awareness the time it takes to decide where it SeaFolks generates about career opportunities available has to go. What is the aim behind this relevant trafﬁ c and in the maritime industry, especially business and platform? those other than merchant navy. What is your USP? Sea transport has been leads from the maritime We are the very early adapters the largest carrier of freight. industry, so it acts as a SeaFolks has taken an initiative of digital technologies where we let More than 90 per cent of the to generate awareness about these digital technologies provide specifi c world’s international trade is perfect marketing tool career opportunities, as certain business benefi ts to customers. We carried via ships. You can virtually and branding platform quality students are joining the understand the cargo business very transport any material by water, industry. Maximum participation Anil Batra well, we understand technology except cases where material is of right talent will help the industry Vice President, Global Vertical Head–Travel and we are able to apply these highly time-bound. Road and grow faster. Transport and Logistics Vertical, NIIT Technologies technologies in the industry in a rail transports are primarily local SeaFolks is a strong network right way. in nature which form part of the of almost 9,000 members. multimodal chain. Professionals and businesses from How tech-savvy is the Indian more than 25 countries are part of Trivia The app provides logistics market? SeaFolks connects the this network. UAE and London have SeaFolks.com currently visibility of shipment/ The Indian logistics industry unconnected markets and strong impact on global maritime has its corporate offi ce in requires a lot of updated technology introduces technology to solve industry and we are looking for Navi Mumbai, Belapur and vehicles within cargo for effi ciency. As the mobile crucial problems because of avenues to have physical presence registered offi ce is in Pune. terminal and has devices are cheap, we will soon physical barriers. I am a marine in the UAE and Europe. see good adoption of technology. SeaFolk.com is organising integration with engineer and have sailed for a conference and exhibition The fundamental driver is always almost 10 years on various ships. What is your USP? called MariLeap 2016 (A Leap Celebi and DCSC cost; our logistics industry is labour The USP of SeaFolks is towards Maritime career) at intensive and technology cost is Please elaborate on the its ability to be able to tap in to the Pune from April 8-10, 2016. almost double as comparison to network and expansion plans. maritime market other than their employment of labour.

Form - IV Statement about ownership and other particulars about IndoSpace to invest $ 1.75 bn newspaper CargoTalk to be published in the ﬁ rst issue every year after the last day of February IndoSpace plans to invest $1 billion in the country in the next fi ve years 1. Place of publication : 72 Todarmal Road, New Delhi - 110001 to take its total investment to $1.75 billion. This additional investment will 2. Periodicity of its publication : Monthly 3. Printer’s Name : SanJeet increase its development pipeline from 20mn sqft to 50 mn sq ft. Nationality : Indian Address : 72, Todarmal Road, New Delhi - 110001 is critical that the enabling 4. Publisher’s Name : SanJeet CT BUREAU Nationality : Indian infrastructure such as land and Address : 72, Todarmal Road, n addition to growth facilities to manufacture and New Delhi - 110001 “Iin consumption and store goods are in place as 5. Editor’s Name : SanJeet Nationality : Indian e-commerce, we see India’s India’s manufacturing engine Address : 72, Todarmal Road, great manufacturing potential gathers speed,” said Brian New Delhi - 110001 being unlocked by the Oravec, CEO, IndoSpace. 6.Name and address of individuals who own the newspaper and partners or shareholders holding more than one percent of the total government’s ‘Make in India’ capital : DDP Publications Pvt. Ltd. Shareholders: 1. SanJeet, 72, programme,” said rajesh IndoSpace Chakan I is an Todarmal Road, New Delhi-1. 2. Sumati Jeet, 72, Todarmal Road, ND-1. 3. Devika Jeet, 72, Todarmal Road, ND-1. Jaggi, Managing Partner– industrial hub near Pune. It I, SanJeet, hereby declare that the particulars given above are true to the Everstone Real Estate and houses Ericsson and other best of my knowledge and belief. Co-CEO, IndoSpace. The industrial real estate projects and 3PL (third-party logistics) global companies including Date : 01/03/2016 Sd/- SanJeet company has robust plans across the country to support companies operating in India’s Bosch, DHL, Leoni, Steelcase, Signature of the Publisher to fund and expand its 17 manufacturing, consumer rapidly growing economy. “It Kubota and Delphi.

18 CARGOTALK MARCH 2016 ROAD From urban to rural: Connect India Connecting rural India to urban India with a seamless eco-system, Connect India aims to cover 25,000 pin codes and 50,000 Connect India Centres. Lr Sridhar, Founder & CEO, Connect India discusses his business model and expansion plans with CARGOTALK.

CT BUREAU What is your present of-the-art infrastructure through What are the trends in the geographical network across automated sorting centres by way logistics and supply chain What steps have you taken the country? of hub and spoke model. industry? to create a logistics pipeline We are currently present in • The ability to have a product between rural and urban India? 380 locations, 207 districts and We will create a seamless delivered anywhere at any time Connect India model is 3,200 pin codes through 500 CICs. eco-system to enable e-commerce will be a common trend.More designed to deliver with the Connect India has created access on time defi nite basis. Millions companies will come forward to assurance of time defi niteness to 221 towns with more than 50,000 of rural household and small offer same day delivery with less and convenience by establishing population out of 1,033 towns in the enterprises will be benefi ted from or no extra cost. a locally rooted neighbourhood country in six months. the re-commerce (rural commerce) • Warehouse automation. distribution network across India. The objective is to leverage Will you be expanding services existing underutilised economic beyond the e-commerce We plan to develop an eco-friendly environment infrastructure like neighbourhood industry? where batteries will power vans in cities and last kirana stores, medical shops, LR Sridhar Our services extend beyond Founder & CEO mobile stores and internet cafes Connect India the e-commerce industry for last mile will be delivered by burning calories as a last mile delivery point where mile and fi rst mile services, by these hubs serve as the Connect aggregating multiple services India Centers (CICs). Connect India for its CICs under the STEMS has tied up with CSC. The company’s (Single Terminal with Multiple Services) model. These centres, which have vision is to cover been helping people in rural 25,000 pin codes and CICs will also provide services areas avail various e-governance such as reverse logistics, cash on services, will also serve as last- establish 50,000 delivery and aided commerce, mile delivery centres and cater to Connect India Centers by domestic and international the e-commerce demands in the courier services, banking and clusters of villages. Each CSC is the end of FY 16-17 e-Governance services, secured expected to serve a cluster of six to documents delivery, micro seven villages, covering more than warehousing among others six lakh villages across India. ensuring economic sustainability to What major challenges are you the centres. Our recent tie-up with The robust momentum created facing in connecting India? UPS will help connect potential environment that Connect India • Multi-channel sourcing will by strong networking in the past We haven’t faced any major economic village clusters in India will create. We plan to develop become common which the months will drive Connect India challenge from the government. to the 220 countries through an eco-friendly environment logistics and supply chain to establish 15,000 CICs through We believe that any business trade lines. where batteries will power industry has to support. the CSC Channel and other small model which is designed to vans in cities and last mile will • Sustainable logistics will come entrepreneurs in over 12,000 impact large scale livelihoods and Any other expansion plans on be delivered by burning calories into play in a large manner pin-codes by March 2016. The communities will be successful. the anvil? and not carbon fuel. To create with customers preferring company’s vision is to eventually Our model is based on trust Our plan for the next two years this infrastructure in the next six products that are made the right cover 25,000 pin codes and and the challenge is to fi nd the is to expand to 26,000 pin-codes months we will be looking for more way; decreasing social, economic establish 50,000 Connect India same in a community-oriented and reach over 50,000 distribution investments in the next round of our and environmental impact Centers by the end of FY 16-17. business model. centres. We will be creating state- funding plan. on society. Freight Systems relocated Freight corridor on the anvil Integrating key business and operations teams of manoj Sinha, Minister of State for Railways, has Freight Systems, the company has moved to a new said that tenders worth `17,500 crore pertaining to campus in the Summit Business Bay. the DFC project will be fi nalised soon

CT BUREAU corporate campus covering 17,000 sqft in CT BUREAU ambitious `81,459-crore project envisages the Summit Business Bay, Mumbai. developing freight rail lines along the reight Systems has been relocated to he land acquisition and statutory western corridor between Delhi and Mumbai Fits Mumbai branch into a custom-built “The new facility brings our team Tclearances for Dedicated Freight and the eastern corridor between Ludhiana members together under one roof, Corridor (DFC) have been obtained. Project and Howrah, running through Delhi. Work on increasing collaboration and execution has begun with the award of DFC will be completed in phases between enabling us to provide even civil contracts for the 1,100-km route. The 2017 and 2019. better support for our internal and external customers,” Trivia Indian Railways is constructing the said David Philips, Managing western corridor from Dadri to Jawaharlal Director, Freight Systems. The entire western corridor is being funded Nehru Port (1,502km) and the eastern “This new location comfortably by Japan International Cooperation Agency corridor from Ludhiana to Dankuni accommodates the growing (JICA), while the World Bank is providing (West Bengal) (1,840km). The separate employee base as well as allows financial assistance for the eastern corridor corridors are built to speed up the room for more growth.” from Mughalsarai to Ludhiana. transportation of goods.

20 CARGOTALK MARCH 2016 EXPRESS Express cargo to match e-commerce pace The big wave is e-commerce and cashing on to this is the express logistics industry. Chander Agarwal, Joint Managing Director, TCI XPS discusses how this synergy is working and the current trends of the industry.

CT BUREAU has also felt the need to undergo already invested enough. We have have defi ned our principals is very major transformations in order to a whole network which is on the strong, our corporate governance is How is the express logistics stay in the competitive scenario. barcode scanners. very strong. industry doing? We, as a company, got established The express industry is 15 years back and we have been What makes TCI XPS Do you feel the tie up with basically a clear cut indicator of how using the latest ERP system, different from other express e-commerce companies can the economy is doing. For instance, docnet, to name a few. Moreover, companies? improve the efﬁ ciency of if we are growing at 10-12 per cent, XPS is part of the TCS groups so We have our own offi ces, logistics companies? then the economy should also to do it is not something which we are 99.99 per cent companies do not Yes, it can defi nitely improve about fi ve or six per cent. So, the seeing now in our company. have their own offi ces, and they the effi ciency because you tend express logistics industry is slow. have franchises. We have our own to do what they expect you to do. We have implemented various employees and all our offi ces are The tie-ups with e-commerce What do you feel is the biggest digital initiatives to make sure impediment to growth? that customers get seamless The obstacles are many. GST Chander Agarwal multichannel experiences. TCI Joint Managing Director There are lot of logistical challenges which which is supposed to come has TCI XPS XPS offers time defi nite solutions. delayed our investment plans. The Other companies which are coming probably get sorted out in times to come but in challenge is we don’t know exactly up are trying to adopt this system. general, it is just a whole gamut of things which are what would be the blueprint of the The industry has to move beyond tax regime. Thus, we can’t really be excel sheet. It is not feasible slowing down the growth of express logistics industry investing in new vehicles and any We have the legacy or practical in TCI XPS because of our new business because then of TCI. The way we have everything we worked on needs to deﬁ ned our principals companies not only improve the be changed. effi ciency of logistics companies, is very strong, our but also help improve the Secondly, we have an corporate governance delivery time and service of infrastructure problem. There is these companies. no way people talk about same is very strong day deliveries but it is possible What impact will ‘Make in only if you have removed the India’ have on the industry? local obstacles. For instance, in It is going to add business Maharashtra you have Octroi which opportunity for express cargo is such a big problem. The condition Have any inititatives been industry and is a great initiative of roads is an issue as there is no taken for digitisation? for the country. So, if logistics is space for vehicles to move. The The e-commerce sector is totally smooth then ‘Make in India’ will investment environment is also very dependent on digital technologies. of the magnitude of the number of connected by ERPs and we have also be smooth. And, GST is poor now. Consequently, the logistics industry consignments we have. We have the legacy of TCI. The way we also needed.

DHL’s new Green Danmar to reduce Safexpress: Painting for SCM CO2 footprint Go Green has been painted all over a Safexpress container, highlighting the need for taking environmental responsibility seriously. It partnered with public art festival Publica HL Global Forwarding, the air Dand ocean freight specialist to spread this message. within Deutsche Post DHL Group, has launched a new Green and international artist create live on the theme of Go Danmar service. It is offered CT BUREAU site-specifi c works. Green. “The container itself through Danmar Lines, DHL’s own afexpress partnered with is a unique green innovation NVOCC (Non-Vessel Operating the 2016 edition of public art Divya Jain, Founder & by Safexpress Group, Common Carrier), enabling S festival Publica to spread its Go CEO, Safeducate, says, “This wherein we have been customers to select a carrier for Green message. The company remarkable public art festival continuously refurbishing full container shipping which is has been driving its ‘Go Green with involved the creation of a unique old, end-life of containers over fi ve per cent more carbon Safexpress’ campaign for the last artwork, where an artist has to develop mobile effi cient than the industry average. decade with an aim to develop a spent two weeks in painting a truck Container Schools. Here, green supply chain. container and making it a canvas we are creating a mobile Dominique von Orelli, Senior for his expression. Trucks are rarely artwork which will spread Vice President, FCL Product The old truck the vital message about & Capacity Management, DHL containers were used conserving our resources Global Forwarding, says, “There as an art medium and the subject of casual conversation, and saving our environment,” is the choice of combining this artist Bhuwal Prasad unless of course one is voicing Jain added. with DHL’s offsetting solution and created the masterwork their negative. This project seeks turning consignment into a CO2 with the theme of Go to change that.” “We are touching every free shipment.” The service can Green. Anchored by vertical to bring art in public,” says be selected by customers using Surbhi modi, Publica The trucks were placed at Modi when asked the grounds DHL Ocean Direct FCL (Full is an art initiative that Select Citywalk mall at New Delhi behind partnership with the Container Load) product. involves top Indian and Prasad created his masterwork logistics company.

22 CARGOTALK MARCH 2016 INTERNATIONAL New service calls at Call for 100% e-freight Krishnapatnam Port A thought leadership summit in Dubai by Kale Logistics Solutions Committed to providing varied options to for air cargo saw participation from 25 industry leaders from the growing EXIM trade, Krishnapatnam global organisations and consultants from Europe and Canada. Port offers new opportunities. CT BUREAU Sanjiv Edward, Chairman, Aviation Handling Company) TIACA said, “Challenges were NahcoAviance Plc. CT BUREAU service will cater to all import/ he summit was designed to deliberated and there were some export businesses. Tbe an interactive platform and excellent ideas that have come Vipul Jain, Chairman, Kale anjin Shipping India made its went on to discuss industry issues up. But more important was the Logistics said, “The energy, Hmaiden call at Krishnapatnam This direct container shipping in a round table format involving notion of way forward; how as an enthusiasm and response we got Port Container Terminal on service will open several trade all the participants. The Clear View industry we ought to be constantly from the industry leaders at the 1 February 2016. Vessel MV opportunities for exporters and summit aimed to ensure that a moving forward.” summit were truly overwhelming. Hanjin Florida had exchanged importers between these countries collective voice of the industry gets Clear View summit is a small 553 TEU out of which 109 TEU and is expected to give a fi llip to the collated and the industry itself can “The round table conference attempt by us to enable innovation now prepare a charter for enabling was very nice and well organised and transformation in this ‘doable’ activities so as to provide and was absolutely an eye opener. Industry. The next phase of work practical solutions to the issues such as Statutory Compliances, Regulations and Customs The Clear View ‘Call for Action’ programme will Processes, e-Freight and the need for Change Management. ensure making 100 per cent e-freight adoption a reality at one of the leading Middle Eastern airports There was an intense discussion around e-freight and e-AWB, where the leaders agreed that there needs are imports and 444 TEU are trade on the East Coast. This new to be a mechanism for looking at There were some topics that involves certain identifi ed initiatives exports. KPCT, whose volume service will offer varied options to 100 per cent e-freight adoption. were touched upon, which where leaders from different during April 2015–January2016 the growing EXIM trade in Andhra The Clear View ‘Call for Action’ we would not even have dreamt stakeholders have volunteered has already surpassed FY 2014-15 Pradesh, Telangana, Karnataka programme will ensure making of. I really look forward to their support to take it forward. container volume, offers immense and Northern Tamil Nadu. 100 per cent e-freight adoption a another similar conference on The outcome from these will be opportunities for new service calls Krishnapatnam Port will continue to reality at one of the leading Middle other subjects,” said Norbert discussed and shared at the next to tap its huge hinterland. This tap new opportunities. Eastern airports. Bielderman- MD, (Nigerian edition of Clear View.” AA Cargo: Online revamp CEVA Logistics now The enhanced tracking capabilities will improve shipment working with ACE visibility for all customers from booking to delivery. In sync with US laws, the company has

CT BUREAU introduced state-of-the-art systems in this

merican Airlines (AA) Cargo sector to fi le its entries. Aintroduced new redesigned tracking functionalities on its website. It is developed to CT BUREAU increase visibility into the entire shipping process and offer a EVA Logistics has completed more customised experience. The Cthe implementation of a new enhanced features include: customs brokerage system across • Live ‘at-a-glance’ status updates its US operation. CEVA initiated via colour-coded progress bars the move to introduce state-of- • Detailed fl ight, AWB and the-art systems in this sector. Customs information The company did this following • Simple access and navigation to a mandate from US Customs, shipping history which states that all forwarders • Added sorting and viewing must fi le their entries using Jane Pedersen Sorensen capabilities for logged-in users the Automated Commercial Vice President Customs Brokerage and Import Services, CEVA Logistics American Airlines Cargo introduced new redesigned Environment (ACE) by the end Logged-in users can also of February 2016. “Our sort their shipments by origin tracking functionalities on its website. It will implementation with CargoWise and destination, which gives increase visibility and offer a more One, offering full ACE functionality, The company has plans them the ability to quickly simplify is a major step forward for our and consolidate the information customised experience business,” states Jane pedersen to launch a new displayed on their screens. Sorensen, Vice President Customs customer portal, which “We gathered feedback from our Brokerage and Import Services, customers on the tracking process Customer Experience, American shipments, and real time updates CEVA Logistics. will allow importers to and used that valuable information Airlines Cargo. from point A to point B. This is a better manage their to make needed changes; much easier tool to use Now, The company is also planning business with Ceva overall it’s just a simpler and “Our customers wanted our website contains all of these to launch a new customer portal, more user-friendly experience,” better organisation, increased enhanced functionalities and more,” which will allow importers to better said Eric mathieu, Director- transparency into their fl ights and he adds. manage their business.

24 CARGOTALK MARCH 2016 SHIPPING DICT acts as ICT hub for Delhi-NCR In only two years time, Delhi International Cargo Terminal (DICT) has become the single-point solution for the logistics needs of many customers, due to its wide range of infrastructural facilities, says Kumar pulkeshin, Senior General Manager – Marketing & Sales (International Cargo Terminal), JM Baxi Group.

CT BUREAU a critical position on the outskirts raised the tempo in the shipping of NCR and is the central artery community to achieve this target. How is DICT beneﬁ tting the for cargoes like rice, meat, yarn, EXIM and domestic cargo woollen rags, blankets and scrap. Expansion plans fraternity in NCR? DICT is also positioned at the DICT is developing The National Capital Region mouth of the funnel where all traffi c progressively towards capabilities The well rail-linked terminal runs (NCR) and its surrounding areas are from the North East–North West to handle over one million three services to Mundra, two among the largest cargo generating quadrant converges to gain entry containers, over eight million tonnes to Pipavav and two to JNPT hinterlands of India, both for EXIM into Delhi. Now the terminal has a of bulk and liquid cargocapacity, every week. trade and for domestic end-use, but good mix of cargo like food grain, completely mechanised bagging the industrial hub had the problem of handloom, machinery, polymers, lack of integrated logistics services. used clothing, liquid chemicals With the advent of DICT, an ICD of and perishables. the J M Baxi Group, this problem Kumar Pulkeshin has now turned into an opportunity. Senior General Manager – Marketing & Sales What is your volume The integrated rail-linked logistics (International Cargo Terminal), JM Baxi Group per month? park cum inland container depot DICT has achieved a volume which has been built on a sprawling of more than 3,500 TEUs/month 85 acres of land situated near and has captured a three per Sonepat, off the National Highway To support dedicated cent market share of NCR’s No 1, is re-defi ning bulk and rail service to gateway EXIM container market. DICT’s container logistics. DICT is acting target is to reach a volume of as a hub and distribution centre ports, DICT has also 6,000 TEUs/month by end of for the entire North India. It is managed a pool of this fi nancial year. It has already therefore rightly termed as an ‘ICT’ (International Cargo Terminal) and empty inventories to plants and multi-temperature not just another ‘ICD’. move rakes between controlled cold storage capabilities of over 8,000 tonnes. It is also one of the preferred gateway ports and DICT DICT has invested in specialised terminals for handling domestic cargo equipments and infrastructure and runs a dedicated weekly service build up to handle cargo like to Mumbai for domestic cargo. power packs to run dedicated train used clothing and meat. To support dedicated rail service services for reefer containers. to gateway ports, DICT has also DICT has 35 gensets fi tted tractor managed a pool of empty inventories USP of DICT. trailers to support for the fi rst to move rakes between gateway The biggest advantage of mile and last mile connectivity for ports and DICT. It has invested in DICT is the fact that it is located at perishable goods. JNPT extends DPD facility Gujarat gets a Making terminals congestion free and to expedite deliveries, the private freight terminal Jawaharlal Nehru Port Trust (JNPT) now has Container Freight The terminal will house an ICD to handle Stations (CFS) beyond terminal premises. EXIM cargo with monthly cargo handling capacity of 4,500 to 5,000 TEUs. CT BUREAU volume of containers to be imported by ACP NPT has been built with a clients to 300 TEUs on CT BUREAU Sinha, Union Minister of State for Jconcept of operating Container an average per month Railways, fl agging off the train. Freight Stations (CFS) beyond covering all three ontinental Warehousing terminal premises to where normally terminals of JN Port CCorporation (NhavaSeva), the The terminal boasts of a new the laden import containers are as a part of our policy fl agship company of NDR Group, logistics hub with three dedicated delivered immediately after landing. to extend the benefi t inaugurated a new private freight rail sidings, capable of handling The main idea behind this was to of DPD facility to more terminal at Sachana, Viramgam both containerised and bulk cargo. have congestion-free terminals number of ACP clients. in Ahmedabad district with Manoj These are low-speed track sections. and expedite deliveries to Custom It is capable of handling 125–130 Stations. As per the existing Presently 10-14 trains a month. Warehouses practice, cargo is cleared at CFS by agencies are availing aggregating fi ve lakh sqft, equipped the Importer/CHA after completion mark of 50 TEUs per voyage to be DPD facility at JNPCT with gantries and other handling of Customs formalities. imported by the agency was fi xed which are fulfi lling the criteria of equipment, offer storage options. as the eligibility criteria for availing importing not less than 300 TEUs The group’s network is in To facilitate Direct Port Delivery DPD facility. However, over a period on an average per month covering This will be the NDR Gujarat, Haryana, Karnataka, (DPD), keeping in view various of time, with improvements in the all three terminals as a benchmark. Group’s second such facility Maharashtra, Madhya Pradesh, constraints like yard, additional operating system, in order to reduce As understood, CBEC has issued after Hyderabad. The third equipment, manpower and the transaction cost per container, accreditation to 357 ACP clients Tamil Nadu, Telangana and freight terminal is expected to be unfruitful/multiple shifting, a bench JNPT liberalised the minimum so far. West Bengal commissioned in Panipat. SHIPPING MARCH 2016 CARGOTALK 25 RoRo vessel facility at APM Terminals Pipavav APM Terminals Pipavav (Gujarat Pipavav Port Ltd) hosted the maiden call by RoRo operator Höegh Autoliners vessel–m.v. HOEGH ANTWERP at Pipavav Port.

CT BUREAU APM Terminals Pipavav professionals across 58 countries [Gujarat Pipavav Port Ltd.] is a around the world. It is India’s fi rst OEGH ANTWERP berthed at part of the APM Terminals Global Public Private Partnership (PPP) HPipavav Port in late January Terminal Network of 64 operating Port with excellent connectivity 2016 to load Ford’s small and ports, terminal facilities and 135 to the Gujarat Region and the midsized cars, being exported Inland services, employing 20,600 Northern hinterlands of India. from its Sanand plant in Gujarat. In August 2015, APM Terminals Pipavav commenced operations of its RoRo facility and successfully berthed its fi rst RoRo vessel m.v.Grand Dahlia at the port. So far over 10,000 cars have been shipped from Pipavav Port since the commencement of the RoRo facility.

Commenting on the occasion, Keld pedersen, Managing Director, APM Terminals Pipavav, said, “This is a proud moment for us at APM Terminals Pipavav as we are in line with our commitment of providing multiple services by adding value to our existing portfolio.

The berthing of the vessel HOEGH ANTWERP underlines that RoRo facility at Pipavav Port has been developed with most modern facilities and well trained staffs. With Gujarat becoming a hub for manufacturing, we hope to contribute by offering best logistic support going forward as well”.

Revised port development policy: Maharashtra

he Maharashtra government Thas passed a revised port development policy emphasising an integrated port development by creating inland connectivity through road, rail and water transport network even though experts are not convinced as the state has not focussed on any operational measures.

The new policy includes several duty waivers for building greenfi eld ports and shipyards. The policy will be applicable to the contracts that Maharashtra Maritime Board (MMB) has signed earlier with private developers for building greenfi eld ports, captive jetties, multi-purpose jetties and shipyards. The policy seeks to address all issues pertaining to port and shipping in the entire lifecycle of a port project. The policy authorises MMB to operate as a single window for all clearances and concessions. 26 CARGOTALK MARCH 2016 STATISTICS Delhi International Airport Cargo Department, IGI Airport, New Delhi (Airline-wise Import/Export Cargo Performance for the month of JANUARY 2016)

S.No Airlines Export Import Total % S.No Airlines Export Import Total % Intl. Share Intl. Share Tonnage Tonnage

1 Cathay Pacific 926 2588 3514 8.6% 27 Atlas Air 0 354 354 0.9% 2 Emirates 2138 1083 3221 7.9% 28 Lufthansa Cargo Ag 218 131 349 0.9% 3 Air India 1604 1579 3183 7.8% 29 China Southern Airlines 32 300 332 0.8% 4 Jet Airways 1399 1602 3001 7.4% 30 United Airlines 195 108 303 0.7% 5 Singapore 1026 1784 2810 6.9% 31 Aerotech Fms P.Ltd 0 205 205 0.5% 6 Etihad Airways 1201 1420 2621 6.4% 32 China Air 105 80 185 0.5% 7 Dhl 1047 1465 2513 6.2% 33 Air China 95 80 175 0.4% 8 Qatar Airways 1370 934 2304 5.7% 34 Gulf Air 143 27 170 0.4% 9 Fedex Express Corpation 666 609 1275 3.1% 35 Aeroflot Cargo Airlines 152 10 162 0.4% 10 British Airways 818 393 1210 3.0% 36 Oman Air 87 59 146 0.4% 11 Thai Airways 168 923 1091 2.7% 37 Air Arabia 98 45 143 0.4% 12 Lufthansa Cargo Airline 770 269 1040 2.6% 38 Spice Jet 113 27 141 0.3% 13 Air France 533 363 896 2.2% 39 Aerologic 0 134 134 0.3% 14 Swiss Intl Airline Ltd 480 323 803 2.0% 40 Sri Lankan Airlines Ltd 60 72 131 0.3% 15 Malaysian Airline System 342 399 742 1.8% 41 Air Shagoon Pvt. Ltd. 127 3 131 0.3% 16 Virgin Atlantic 432 281 713 1.8% 17 Ethopean Airlines 235 457 692 1.7% 42 Kuwait Airlines 76 51 127 0.3% 18 Turkish Airlines 339 332 670 1.6% 43 Air Canada 77 46 124 0.3% 19 Japan Airlines 266 404 669 1.6% 44 Asiana Airlines 92 23 114 0.3% 20 Uzbekistan 468 188 656 1.6% 45 Ariana Afghan Airlines 79 26 106 0.3% 21 Hercules Aviation 601 30 631 1.5% 46 Uni-Top Airlines 0 103 103 0.3% 22 Finnair 313 192 505 1.2% 47 Indigo Cargo 92 10 102 0.3% 23 M/S All Nippon Airways 396 99 495 1.2% 48 Blue Dart 58 6 64 0.2% 24 Klm 311 176 487 1.2% 49 Flydubai 51 9 60 0.1% 25 Saudia 407 78 485 1.2% 50 Other 222 54 277 0.7% 26 China Eastern Airlines 101 271 372 0.9% Total 20530 20207 40737 100.0% Note: International Tonnage @ IGIA

Traffic Handled at Major Ports (DURING APRIL TO JANUARY, 2016* VIS-A-VIS APRIL TO JANUARY, 2015) (*) Tentative PORTS APRIL TO JANUARY % VARIATION PORTS APRIL TO JANUARY % VARIATION TRAFFIC AGAINST PREVIOUS TRAFFIC AGAINST PREVIOUS 2016* 2015 YEAR TRAFFIC 2016* 2015 YEAR TRAFFIC 1 2 3 4 1 2 3 4 KOLKATA V.O. Chidambaranar 30862 25744 19.88 Kolkata Dock System 13662 12422 9.98 Cochin 18494 18022 2.62 Haldia Dock Complex 27478 24723 11.14 New Mangalore 28528 30409 -6.19 TOTAL: KOLKATA 41140 37145 10.76 Mormugao 16094 11680 37.79 Paradip 61676 58878 4.75 Mumbai 51401 51569 -0.33 Visakhapatnam 47114 48376 -2.61 JNPT 53547 53304 0.46 Kamarajar (Ennore) 25936 25146 3.14 Kandla 82912 78294 5.90 Chennai 41528 44451 -6.58 TOTAL : 499232 483018 3.36 STATISTICS MARCH 2016 CARGOTALK 27 Airports Authority of India, Traffic Statistics Domestic Freight

Freight (in tonnes) Freight (in tonnes) For the Month For the period April-November For the Month For the period April-November S.N Airport November November %Change 2015-16 2014-15 %Change S.N Airport November November %Change 2015-16 2014-15 %Change 2015 2014 2015 2014

(A) 17 International Airports 27 Visakhapatnam 222 133 66.9 1081 933 15.9 1 Chennai 9670 6940 39.3 59747 53885 10.9 28 Bagdogra 1104 280 294.3 3012 1955 54.1 2 Kolkata 7337 7486 -2.0 60530 61673 -1.9 29 Madurai 67 88 -23.9 678 786 -13.7 3 Ahmedabad 3369 3454 -2.5 30368 28173 7.8 30 Aurangabad 123 146 -15.8 937 868 7.9 4 Goa 276 268 3.0 2407 2060 16.8 Total 5016 4190 19.7 32403 30384 6.6 5 Trivandrum 79 76 3.9 568 821 -30.8 6 Calicut 33 24 37.5 288 252 14.3 (D) 25 Domestic Airports 7 Lucknow 270 365 -26.0 1854 2261 -18.0 31 Indore 604 524 15.3 4537 4332 4.7 8 Guwahati 1468 766 91.6 10633 6325 68.1 32 Jammu 134 147 -8.8 1106 1165 -5.1 9 Jaipur 1177 211 457.8 3745 1064 252.0 33 Raipur 345 371 -7.0 2976 2679 11.1 10 Srinagar 462 440 5.0 3413 4458 -23.4 34 Agartala 432 423 2.1 3626 4208 -13.8 35 Vadodara 216 214 0.9 1346 1286 4.7 11 Bhubaneswar 562 487 15.4 4457 3720 19.8 36 Ranchi 342 207 65.2 2700 2165 24.7 12 Coimbatore 535 592 -9.6 4568 5116 -10.7 37 Udaipur 3 5 -40.0 33 14 135.7 13 Mangalore 43 24 79.2 253 242 4.5 38 Bhopal 96 46 108.7 803 622 29.1 14 Amritsar 17 32 -46.9 132 273 -51.6 39 Leh 128 136 -5.9 862 862 0.0 15 Varanasi 68 33 106.1 614 429 43.1 40 Dehradun 6 4 50.0 69 23 200.0 16 Port Blair 372 397 -6.3 2453 1916 28.0 41 Rajkot 9 11 -18.2 104 84 23.8 17 Imphal 392 369 6.2 3077 3013 2.1 42 Dibrugarh 51 25 104.0 233 189 23.3 Total 26130 21964 19.0 189107 175681 7.6 43 Jodhpur 1 2 -50.0 10 8 25.0 44 Tirupati 1 0 - 1 0 - (B) 6 JV International Airports 45 Silchar 75 42 78.6 318 273 16.5 46 Lengpui(AIZWAL) 41 34 20.6 199 182 9.3 18 Delhi (DIAL) 23566 24083 -2.1 197051 180761 9.0 47 Juhu 33 32 3.1 251 258 -2.7 19 Mumbai (MIAL) 17464 17858 -2.2 139928 141543 -1.1 48 Rajahmundry 1 0 - 4 0 - 20 Bangalore (BIAL) 9327 9672 -3.6 77904 76216 2.2 49 Bhuj 1 2 -50.0 15 13 15.4 21 Hyderabad (GHIAL) 4103 3698 11.0 33985 28701 18.4 50 Tuticorin 7 5 40.0 38 26 46.2 22 Cochin (CIAL) 946 949 -0.3 8012 7539 6.3 51 Jamnagar 8 13 -38.5 57 103 -44.7 23 Nagpur (MIPL) 518 309 67.6 4055 3766 7.7 52 Bhavnagar 0 0 - 1 0 - Total 55924 56569 -1.1 460935 438526 5.1 53 Dimapur 12 51 -76.5 149 119 25.2 54 Jorhat 2 1 100.0 7 11 -36.4 (C) 7 Custom Airports 55 Agatti 0 1 -100.0 2 2 0.0 24 Pune 2849 2678 6.4 20512 18343 11.8 Total 2548 2296 11.0 19447 18624 4.4 25 Chandigarh 315 413 -23.7 3183 3987 -20.2 Grand Total 89618 85019 5.4 701892 663215 5.8 26 Patna 336 452 -25.7 3000 3512 -14.6 (A+B+C+D)

Freight (in tonnes) Traffic Statistics For the Month For the period April-November International Freight S.N Airport November November %Change 2015-16 2014-15 %Change Freight (in tonnes) 2015 2014 For the Month For the period April-November (B) 6 JV International Airports S.N Airport November November %Change 2015-16 2014-15 %Change 16 Delhi (DIAL) 37991 35719 6.4 326993 288414 13.4 2015 2014 (A) 15 International Airports 17 Mumbai (MIAL) 39121 40660 -3.8 327916 320738 2.2 1 Chennai 17730 17739 -0.1 153579 151127 1.6 18 Bengaluru (BIAL) 13305 13748 -3.2 114637 111653 2.7 2 Kolkata* 4525 4309 5.0 33481 32494 3.0 3 Ahmedabad 2109 1701 24.0 15461 12124 27.5 19 Hyderabad (GHIAL) 5013 4642 8.0 39766 36744 8.2 4 Goa 143 105 36.2 940 801 17.4 20 Cochin (CIAL) 5088 3689 37.9 44576 44226 0.8 5 Trivandrum 3168 2406 31.7 24044 18598 29.3 6 Calicut 970 1758 -44.8 9755 14534 -32.9 21 Nagpur (MIPL) 34 61 -44.3 257 253 1.6 7 Lucknow 247 106 133.0 1755 910 92.9 Total 100552 98519 2.1 854145 802028 6.5 8 Guwahati 1 1 0.0 5 12 -58.3 9 Jaipur 158 80 97.5 702 421 66.7 (C) 4 CUSTOM AIRPORTS 10 Srinagar 0 0 - 2 0 - 11 Coimbatore 87 88 -1.1 744 617 20.6 22 Pune 0 0 - 1 0 - 12 Mangalore 31 38 -18.4 419 193 117.1 23 Visakhapatnam 2 0 - 20 0 - 13 Trichy 457 332 37.7 4652 3051 52.5 24 Bagdogra 0 2 -100.0 0 3 -100.0 14 Amritsar 45 83 -45.8 455 348 30.7 15 Varanasi 2 0 - 4 0 - 25 Madurai 0 0 - 22 1 2100.0 Total 29673 28746 3.2 245998 235230 4.6 Total 2 2 0.0 43 4 975.0 28 CARGOTALK MARCH 2016 FAMILYALBUM India Aviation Summit 2016 PHD Chamber of Commerce organised the India Aviation Summit 2016 in the capital. The summit saw a gathering of government offi cials and cargo fraternity who discussed the future outlook of international and domestic cargo sector, e-commerce, to name a few.

30 CARGOTALK MARCH 2016 SUPPLYCHAIN For pharma to grow, better logistics needed

Pharmaceuticals industry has a huge potential to grow with the visibility and standardisation in the supply chain management. CARGOTALK explores the challenges and requirements of pharma shipment.

temperature. Today unfortunately “There are quite a few challenges to CT BUREAU this crucial point is compromised ensure cost effective transportation ccording to the India Pharma due to the cost involved in of pharmaceuticals to the A2020 report by Mckinsey, the maintaining the cold chain. The lack international market. The modern Indian pharmaceuticals market will grow to US$55 billion by 2020, with Indian pharma market will grow to uSD 55 billion by 2020 a potential to reach US$70 billion projected size of Indian pharma market in an aggressive growth scenario. uSD billion In a pessimistic growth scenario CAGR -17% 70 characterised by regulatory growth and economic slowdown, CAGR -14.5% 55 pharma market is expected to reach US$35 billion. The rapidly CAGR -10% 35 growing pharmaceutical industry is insisting pharma logistics providers to make supply chain effi cient and 12.6 transparent. As per the reports, the logistics service providers need to invest more heavily in infrastructure, 2009 Pessimistic Base case Aggressive case (2020) (2020) case (2020) technology, packaging, to name a few to reach US$55 billion by 2020. SOURCE: MoKinsey analysis; secondary research And, for this there is a dire need to look at the challenges that service of knowledge on its effect looks like day requirement of the customer providers and shippers are facing the main issue. Moreover, some are is specifi c equipments and cold Bharat Bhushan, DGM- ronnie Chatterjee, SRE and what they want from each other also compromising it to keep their chain storage facilities at all transit Logistics, Jubilant Generic, Export Logistics, India Glycols, to make the shipment successful. cost under control.” points and during transportation. stressed on quality service emphasised on security of Lastly there should be harmonised including deliveries as per the product, controlling temperatures All temperature-sensitive procedures and cooperation among goods distribution practices (GDP) for the entire movement and pharmaceutical products, including cold chain partners,” informs by the logistics service providers. data recording facility and cost blood plasma, tablets, medicines Joy John, Executive Director, East According to Bhushan, logistics reduction but not effecting in and anaesthetics, must be kept West Freight Carriers. providers are not fully equipped opening additional loopholes in within different temperature ranges supply chain. “From factory till in compliance with industry and “The second crucial point is the product reaches APEDA at regulatory guidelines, to ensure security of the products. It is not airport and even at transshipment the products retain their integrity only safeguarding from spurious point, the dependability increases and are protected from degradation drugs but also ensuring that the on third party. It is necessary to due to exposure to heat and cold product is not contaminated or monitor temperature during the during the transportation process. cross contaminated due to wrong entire movement, hence data handling or bundling it with certain products during transit. This can affect the quality of the products,” notify Parida. Nihar Parida Director– Supply Chain Uniworld Logistics “The least we logistics service providers can expect from manufactures is proper planning Bharat Bhushan and packaging of the pharma Deputy General Manager - Logistics What the people in shipments for smooth and safe Jubilant Generic logistics require from carriage with the least transit time. Any special handling can the manufacturer are be intimated to the forwarder to clear training and ensure the shipment reaches the Temperature excursions consignees warehouse as per the awareness of the Joy John at customs bonded Ronnie Chatterjee Executive Director requirement,” tells John. SRE Export Logistics product, paper work. East West Freight Carriers facilities, APEDA, needs India Glycols Time is crucial too According to Parida, what to be improved where logistics people require from the two to eight degree The modern day manufacturer are clear training and What is required is awareness of the product, complete facilities for unloading requirement of the paper works as per the laws of advancement of When asked about the the land, “importance of time as it the material challenges while transporting customer is speciﬁ c is very crucial while maintaining information sharing pharmaceuticals, Nihar parida, equipments, cold chain cold chain, proper packaging to and availability of Director– Supply Chain, Uniworld maintain security and reasonable Logistics, says, “The major storage facilities at all cost reduction by understanding in delivering pharmaceuticals, information for the parameters while transporting transit points and during what we invest in giving the best they need to move extra mile in cargo in transit. It is pharmaceuticals is its packing and service required”. order to maintain the desired handling. The most crucial point transportation temperature by way of astute critical to provide this is to ensure that the specifi ed What do the shippers planning with the airlines as per the drugs move under its specifi ed demand? GDP guidelines. SUPPLYCHAIN MARCH 2016 CARGOTALK 31 For pharma to grow, better logistics needed

recording facility should be provided pharma hub and has a high potential to India for manufacturing and countries. Government has to think and demands of the shipper and for the in transit cargo even though of growth. All the leading health supply of medicines to developing about giving better benefi ts to the the consignee. if the shipment is moving under organisations are looking forward countries as well as developed Indian Pharma companies so that passive cargo. How many airlines exports can grow,” notes Parida. The challenge is not maintain the temperature as only storage but also transportation requested during in-fl ight till the By 2020, India is likely to be among the top three “The airport handlers and of the same from the warehouse to time there are relevant documented pharmaceutical markets by incremental growth and the service providers will have to the aircraft and also ensures the details regarding the same ensure that their facilities have temperature required maintained in available? The service providers sixth largest market globally in absolute size capacity to store pharmaceuticals transit and at the destination airport have to be accountable for the shipment as per the requirement till fi nal delivery,” adds John. same without any stipulation,” Chatterjee added.

Echoing similar views, Bhushan said, “Temperature excursions at customs bonded facilities, APEDA, needs to be improved where two to eight degree facilities for unloading the material are not available. They should fi x extra data loggers to provide readings after every 15 minutes of interval as and when required by the exporters. Secondly, envirotainers/unicoolers/ opti coolers should be allowed to stiff in the cargo at factory premises in order to maintain the temperature throughout the transit.”

Trivia According to 11th Annual Report 2014-15 of Pharmexcil, India’s finished Dosage forms exports constitute 73% and has grown by 4.4% during the period which was on par with global generic market growth.

On the other side, Chatterjee notes, “The service providers are fairly adequate to handle temp- sensitive cargo, what is required is further advancement of information sharing and availability of information for the cargo in transit. It is very critical to provide and equally important for time bound, temperature-controlled shipment. They must enhance the real time information sharing with the carrier and LSP and the shipper. Currently there is no such system to look into.”

Leveraging the potential India is one of the major vaccine exporters to the world. Indian pharma industry has evolved to be a world leader in production of generic drugs and that too at a competitive price. By 2020, India is likely to be among the top three pharmaceutical markets by incremental growth and sixth largest market globally in absolute size.

According to John, the pharmaceutical industry growth is set to be the fastest in the coming decade and air freight will be a major transport module for this industry. “India has become a 32 CARGOTALK MARCH 2016 FAMILYALBUM Arty message for responsible logistics Safexpress partnered this year’s edition of public art festival Publica to spread its Go Green message. The company uses the container as an art medium and artist Bhuwal Prasad created the masterpiece with the theme of ‘Go Green’.

34 CARGOTALK MARCH 2016 GUESTCOLUMN

4 food parks, entailing `500 cr 3 insurance risks in warehousing investment Incidences of loss in warehouses are evidence of the vulnerability of these facilities. Insurance risk engineers study these vulnerabilities and assess the risk associated arsimrat Kaur Badal, Food HProcessing Minister, said with hiring or building such facilities. that the government is likely to allocate four food parks, arehouses must be designed Theft have secure locks fitted. Installing Flooding entailing an investment of `500 Wand built according to the Two key factors for theft are steel bars on window and skylights The recent Chennai deluge crore under Mega Food Parks general location with respect to value of goods stored and the ease are the best preventive delay brought forth many incidents of scheme. Under this scheme natural calamities and external with which the goods can be stolen. methods. Also, if the warehouse poor warehousing in the city. The (2008-09), the Food Processing influences. It is important to assess Valuable goods that are heavy keys are easily accessible to anyone, ‘godowns’ were not capable of Ministry had sanctioned 42 the safety and security of the or difficult to transport are not as any security system is useless. handling such emergency and projects throughout the country. establishment (nearest fire stations attractive as those that are easily caused damages worth several Of these, 25 parks have already and police stations). Storage transported. The anti-intrusion Anti-intrusion protection in crore. To reduce the water damage been allocated. Based on the areas should be built with specific and anti-theft measures fitted in warehouses is often based on to warehouse buildings and goods cluster approach, they are consideration of the items being warehouses vary as widely as the the use of motion and infra-red stored broad line preventive modelled on hub and spoke stored. National, regional and local products stored in them. Protection detectors. The detectors should measures can be adopted. architecture and facilitate the regulations should be adhered systems need to be looked at on an be installed as necessitated by Construction measures aimed at establishment of a strong food to and the industrial proximity individual basis, selecting the most the layout of warehouse that must containing and transporting water processing industry. and connectivity to a multi-modal suitable measures according to include openings such as doors, in a controlled manner, such as walls or drainage channels around This is to be backed by an the building. Measures should be efficient supply chain which undertaken to elevate structures includes collection centres, and buildings. These should be central processing centres (CPC) considered at the building design and cold chain infrastructure. stage. Water which enters buildings in an uncontrolled manner can In March 2015, the affect machinery and stored goods. government had allocated 17 This can be prevented by stacking mega food parks, out of which the goods on wooden or plastic 10 were to private companies pallets rather than directly on the including the Adani Group and floor, reducing the possibility of Ruchi Soya and the remaining damage due to rain or leaking pipes. seven were allocated to the state government PSUs. Roofs can collapse due to structural faults resulting from poor design or an excessive accumulation of hailstones or snow on the roof. Proper design of roofs and gutters Warehousing app can prevent such damages. transport network should be each risk and as per the minimum gates and windows through which by NCDEX ensured. Given the wide range of level of protection necessary. The an intruder can probably enter. The principal purpose of a fter launching an online potential threats, warehouse safety general measures can be divided All possible access routes to the well-designed and adequately Aspace for booking warehouse management requires operators into three categories: building must be made secure. maintained warehouse is to ensure space, National Commodity to have a comprehensive vision • Passive protection measures This should include emergency that the receipt, protection and & Derivatives Exchange has of risk. The three main threats to intended to delay intrusion staircases leading to access doors dispatch of goods are carried out as launched an app. Traders can warehousing are: efficiently as possible. To achieve now book warehouse space in this goal, the important requirements advance through this app before Fire The aim of passive protection measures is to delay should not only include factors the commodity is transported When a fire occurs in a such as location near the final for dematerialisation. They will warehouse, it can have a devastating entry into the warehouse for as long as possible. customer, ease of transport, flexible need to pay seven days rent in consequence. Extensive damages Access is usually gained through openings in the storage spaces and proper sizing occur as a result due to delay in of the warehouse. It is also vital to advance. This will be forfeited if structure of the building, such as doors or windows the space is not utilised within discovery of the fire, rapid fire guarantee the safety of the stored seven days. spread, poor layout and design, goods and the warehouse itself. lack of separate compartments/ In conclusion, the company must Commenting on this, rooms, poor housekeeping, densely • Active protection measures intended and even peripheral fences and have a proper maintenance policy Samir Shah, Managing Director, stored goods and poor emergency to detect the intruder and raise an gates. Organisational measures for its warehousing facilities and the NCDEX said that the app was training and action plan in the event alarm in the event of intrusion comprise of formal surveillance best housekeeping and cleaning needed to end favouritism by of emergency. • Organisational measures by professional security staff or practices must be followed. Warehousing Service Providers’ which include the relationships security guards and Closed Circuit (WSP) in accepting goods from The safest and best way to between the agents involved in Television Cameras (CCTV) to traders. “This will work like a prevent a warehouse fire from intrusion protection record images. Warehouses, where railway ticket booking system, it spreading is to install automated employees work 24x7 during the has an option of waitlist for space sprinklers and fire detection The aim of passive protection whole year should provide them and knowing exact position of systems which allow fire fighting measures is to delay entry into with electronic cards or establish a traders booking by the end of the to begin as soon as the fire starts. the warehouse for as long as security station at the entrance. day,” he added. Manual fire extinguishing equipment possible. Access is usually gained like fire extinguishers, fire lines, fire through openings in the structure External warehouse lighting With these reforms, the pumps, gravity water tanks, hoses, of the building, such as doors or is generally an effective deterrent number of complaints has now nozzles and fire hydrants must be windows. Implementing suitable to potential intruders since most fallen to only two to three per laid out as per approved fire plan security measures in these areas thefts occur at night. Another aid to year from about two to three and its regular maintenance is of can be one of the most simple and surveillance involves maintaining a week earlier. And shortly, utmost importance. Finally, the effective ways to prevent thefts good visibility conditions in the NCDEX intends to have 466 effectiveness of any fire protection in warehouses. Door, windows, warehouse surroundings by systems depends on practical skylights or similar openings should eliminating obstacles that may accredited warehouses on the Sushant Sarin online platform. training of warehouse staff in the be sturdy and preferably made of offer thieves a place to hide from Senior Vice President-Commercial Lines use of such equipment. steel. Doors and windows must surveillance measures. Tata AIG General Insurance Co

36 CARGOTALK MARCH 2016 EVENT EVENTS Calendar Maritime India Summit INTErNATIONAL EVENTS Encouraged by the government initiatives, sector leaders took march 2016 part in the fi rst road show of the Maritime India Summit 2016 which served as a run up to the much-awaited summit. 8-9

The cargo Show mENA Dubai, UAE

march 2016

9-10

LogiSYm NUSS Kent Ridge Guild House, Abhishek Chandra, IAS, Deputy Secretary, Ministry of Shipping, speaking at the inaugural road show in Kolkata ahead of The Maritime India Summit 2016 Singapore

march 2016 CT BUREAU 30 other maritime nations to attend as well as from various industry march 2016 the summit. bodies. Abhishek Chandra, Deputy aritime India Summit (MIS) Secretary, Ministry of Shipping 15-17 21-22 Mis being organised by the Echoing the government’s made a detailed presentation at the Ministry of Shipping in Mumbai. resolve to become one of the top Kolkata roadshow as a run up to the World Cargo 2016 SCALE The summit was inaugurated by maritime business destinations in upcoming Maritime India Summit. Symposium Latin America Prime Minister Narendra Modi. This Asia, Nitin Gadkari, Minister of Berlin, Conference event will comprise an investors’ Road Transport & Highways, GoI Manish Jain, Deputy Chairman, Germany MIT Campus, summit and an exhibition. The said, “A strong maritime sector will HDC, Kolkata Port Trust, said “This Latin America Republic of Korea has consented create economic growth and jobs. I is an excellent opportunity for us to be a partner country for the MIS am committed to bringing the sector to showcase the new upcoming 2016 and the summit will have into focus to achieve our goal of projects along the West Bengal participation of the delegation port-led economic development.” coastline and draw the attention of April 2016 April 2016 of maritime companies and potential national and international government offi cials from South The roadshow witnessed investors to build maritime 19-21 10-12 Korea. Government of India active participation from the infrastructure in eastern India, to has also invited governments of members of the shipping ministry international standard.” LogimAT 2016 CNS partnership Nanjing, China Conference 2016 Nashville, DOmESTIC EVENTS Tennessee march 2016 April 2016

June 2016 16-20 7-8

India Aviation ChemLogistics 7-9 2016 India 2016 Begumpet Airport, Bombay Exhibition SIL Hyderabad Centre, Mumbai International Logistics Exhibition march 2016 may 2016 Barcelona 19-20 19 June 2016 International Conference India Logistics on Supply Chain & Expo 2016 14-16 Logistics management 2016 Bombay Exhibition BIMTECH, Greater Noida Centre, Mumbai Air Cargo China Shanghai, China June 2016 India Warehousing Show 8-10 Pragati Maidan, June 2016 Logistics, Storage, Warehousing & June 2016 New Delhi material Handling Expo (LOGmAT) 24-26 Chennai Trade Centre, 20-22 Chennai

Global Cold Chain Expo July 2016 Cargo Scope 2016 Chennai Trade Centre Chicago, 10-11 Chennai United States

38 CARGOTALK MARCH 2016 MOVEMENTS

Uniworld Logistics Jaipur Golden Transport CEVA Logistics Delhi Delhi Uniworld Logistics has announced the appointment of Jaipur Golden Transport has appointed Prem Prakash as Netherlands Nihar Parida as Director Supply Chain. He served as Director- DGM–IT. Prakash holds a degree of B.E. in Computer CEVA Logistics has announced that it has appointed Sales & Marketing in Uniworld for two Science and is a Post Graduate in advance Fuat Adoran to lead its Balkan, Middle East & Africa cluster. years and before that he was COO– computing (C-DAC) with an excellent He served as Managing Director, Supply Chain Management. After working knowledge of SAP CEVA Turkey for the last three that, he moved to Omani Integrated implementation and IT Operations. years. Adoran will continue Logistics Services SAOC, spent He has a vast experience of to be based in Istanbul and 10 months and created the freight working in multiple industries. will report to company forwarding network to grow sea In his previous organisation, CEO, Xavier Urbain. He has and air freight business from he implemented SAP worked at CEVA since the Europe, USA and China. He also and re-engineered business company was established worked in ICEBERG Agro Cold Chain processes. in Turkey in 2001. In his new as COO for six months. In his new role, position, Adoran will be he will be creating an integrated multiuser responsible for some pharma supply chain platform. 4,500 staff across nine countries.

ENOC DHL Express CEVA Logistics Dubai, United Arab Emirates Asia Pacific Netherlands Emirates National Oil Company (ENOC) announced the DHL Express has named Ken Lee as the new CEO of Asia CEVA Logistics has appointed Nadia Ribeiro to the appointment of Nader Al Fardanas as Director, Gas Business, Pacific. Lee’s track record in Operations and Sales led position of Executive Vice President and head of the ENOC & General Manager of to the doubling of Hong Kong and South America cluster. Ribeiro Emirates Gas (EMGAS). In Macau revenues during his time has extensive knowledge of his new role, Al Fardanas as Managing Director. In his role the international freight will spearhead EMGAS as Head of Commercial for Asia and logistics market management, playing Pacific, Lee was a key driver and global experience a strategic role in in strengthening DHL’s market of many vertical driving the company’s share between 2012 and 2015. markets in both expansion plans. His Both Lee and Wu have joined the commercial and appointment comes DHL Express Global Management operational roles. at a crucial juncture Board. He has also held the Ribeiro previously for EMGAS, as position of Managing Director, worked for Ceva the company DHL Express Hong Kong and for 13 years. is poised to Macau, and Executive increase Vice President of its global Commercial, footprint. Asia Pacific.

Halim Modassir, Cargo Manager – Karnataka, Emirates Suraj Agrawal, Managing Director, Monopoly Carriers and Gurmeet Singh, Regional Manager–Cargo, Namaste India Skycargo is fond of watching movies with his family in Cargo loves to listen to Bollywood retro songs in his time Aviation tries to spend time with family and friends as much his free time. “He loves to play soccer as it is a sport that away from work. “These retros have a flavour to relish,” as possible when he is not working. “Also, whenever I get time combines many positive attributes he adds. His favourite sport is from work I do try and read books into one activity. It keeps me cricket. “I love to have Indian on varied subjects as it keeps fresh and active at work too,” cuisine,” says Agrawal. “I expanding horizons of your says Modassir. He loves the love to slip away to Phuket thinking abilities,” he says. flavour of Asian cuisine. whenever I am up to my He is an avid trekker and When asked about his vacation. I get immense an aspiring mountaineer. favourite vacation spot, peace over there.” “I have trekked to Pindari “I simply love being next Glacier, Khafni Glacier, to the sea and Goa is a Manimahesh and other fantastic place to chill popular trails,” Singh out”, he says. A vacation informs. “I relish South Indian he can’t forget is 2011 cuisine for its vegetarian New Year celebrations variety. And I like vegetarian in Dubai. Chinese and Russian dishes.”

With Talking People, we get you a peek into the lives of who’s who of the Indian and International cargo industry. Contributed by: Kalpana Lohumi