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Attractions Management Issue 3 2017 www.attractionsmanagement.com @attractionsmag VOL22 Q3 2017 www.simworx.co.uk www.simworx.co.uk [email protected] www.attractionsmanagement.com @attractionsmag VOL22 3 2017 INTERVIEW INSPIRATION ISLAND LORO PARQUE’S Morgan’s Wolfgang ultra-accessible Kiessling waterpark PLANET DISNEY Downton Remembering Imagineer Abbey Marty THE EXHIBITION Sklar Denmark’s Tirpitz Star Wars Museum promises next-level ANALYSIS immersion TEA/ AECOM Inside the Theme + World of Museum Avatar Index Yayoi Kusama JAPANESE ARTIST BUILDS HER OWN MUSEUM HIGH PERFORMANCE MEDIA SERVING FOR INCREDIBLE DIGITAL EXPERIENCES THEME PARKS | ATTRACTIONS | DOMES | 3D | MUSEUMS www.7thsensedesign.com/attractions Meet us at EAS 2017 – email [email protected] blog.attractionsmanagement.com 100 PER CENT ACCESSIBLE Fortunate adults build the lives they dream of as children, so giving kids the opportunity to play, invent, imagine and socialise goes to the heart of what makes a healthy society. A new venture in the US extends this opportunity to children with disabilities and it’s a game changer few years back we were privileged to interview be 100 per cent accessible. “We live in a world of exclusion entrepreneur Gordon Hartman about the inclusive rather than inclusion,” says Hartman, “but we hope talking A theme park he’d built for his daughter, Morgan, more about inclusion will help change that conversation.” who has cognitive delay. The park was designed The wonderful story of Morgan’s Wonderland and Inspiration so that children of all abilities could play side by side and Island needs to be shared, so the expertise gained by the families supporting a child with a disability could play team who worked on both projects can be deployed widely together (Attractions Management Q4 2012, page 30). across the industry as we strive to become more inclusive. Morgan’s Wonderland, in San Antonia, Texas, is now seven The fact that the US – one of the most prosperous countries years old and going from strength to strength and in this issue, in the world – has only this small number of fully adapted we report on a second gate facilities is an indication which has just been opened of the scale of the chal- by Hartman in the form of a Children with disabilities are lenge which lies ahead. waterpark called Morgan’s one of the most marginalised There are no official Inspiration Island (page 76). statistics for the number of As with the original theme and excluded groups in society, children in the world with park, he turned to users to facing daily discrimination and a disability, but Unicef esti- develop both the concepts barred from realising their rights mates it to be at least 93 and the features for the new million and probably a great attraction, saying: “We spoke deal more, saying: “Children to people in the commu- with disabilities are one nity – people with special needs, people without, care givers, of the most marginalised and excluded groups in society, teachers, doctors, therapists – and pooled our ideas.” facing daily discrimination in the form of negative attitudes, The team then collaborated with industry experts to deliver lack of adequate policies and legislation [In many cases] and install a range of specially adapted water experiences. they are effectively barred from realising their rights.” The waterpark is completely wheelchair accessible. We urge all operators to take this matter ever more seriously The development team worked with the University of – to examine current policy, practice, investment plans, staff Pittsburgh, Pennsylvania and others to create a wheel- training and marketing – to see what more can be done chair that runs on compressed air, without batteries, so to make our industry open, accesssible and inclusive. that users can retain their independence while enjoying We welcome feedback about best practice in this area for our the waterpark. Waterproof wheelchairs are also available. letters pages, so if you have something to share with the wider Watersprays were adapted to enable guests to control the industry, please write to us and let us know and we’ll publish level of force involved, for times where an intense spray would your story. Write to [email protected] cause distress. The aim – in short – is for the waterpark to Liz Terry, editor. Twitter: @elizterry Tel: +44 (0)1462 431385 attractionsmanagement.com @attractionsmag [email protected] ©CYBERTREK 2017 AM 3 2017 attractionsmanagement.com 7 IN THIS ISSUE ATTRACTIONS MANAGEMENT Q p42 Remembering Imagineer Marty Sklar Q p44 Disney’s Bob Chapek says guests will become characters in their own Star Wars stories Q p16 On the cover: Artist Yayoi Kusama, famous for her polka dot artworks, is opening a museum Q p36 Wolfgang Kiessling’s Canaries empire 07 Editor’s Letter 36 Interview 48 Mystery shopper Wolfgang Kiessling Blue Planet 12 People We talked to Wolfgang Kiessling, who set We went undercover at Disney’s newly Meet the people in the news, from hair up a small parrot park on Tenerife in the launched $500m World of Avatar attraction stylist Angelo Seminara, who creates 1970s. Today, Loro Parque and Siam Park wigs for exhibitions, to Japanese are some of Europe’s top attractions 54 Analysis avante-garde artist Yayoi Kusama Be Our Guest 42 Obituary Dive into the 2016 TEA/AECOM Theme Index 22 Science Centres news The Man Who Walked With Walt 23 Visitor Attractions news We look back at the life of Disney Legend 60 Technology and well-loved Imagineer, Marty Sklar Russian Evolution 25 Theme Parks news Meet the tech startup bringing free-roam, 26 Waterparks news 44 Theme parks multiplayer VR to Moscow’s millennials 29 Museums & Galleries news Living, Breathing, Being Star Wars 31 Heritage news Could the Star Wars hotel and themed zone 64 Museums 32 Zoos & Aquariums news be Disney’s ‘most experiential concept Bunkering Down 34 Technology news ever’? Plus, news from the D23 fan expo How a WWII shelter became a museum 8 attractionsmanagement.com AM 3 2017 ©CYBERTREK 2017 ATTRACTIONS MANAGEMENT ISSUE 3 2017 Q p48 Blue Planet: Disney’s Animal Kingdom welcomes World of Avatar. We paid a visit Q p76 Morgan’s waterpark is accessible for all Q p68 Downton Abbey goes on a global tour Q p86 In the penultimate part of the Attractions Business, revenues and profits are addressed 68 Touring exhibitions 84 Zoos & aquariums 92 Show report Downton to Business Sea Change Facts of Life Downton Abbey has gone from the World aquariums join with the European We filed this report from the small screen to the global exhibition Commission in the fight against marine litter Ecsite Annual Conference in Porto stage. Take a look behind the scenes 86 Analysis series 98 Show preview 72 Touring exhibitions The Attractions Business Part 7 Euro Attractions Expo What Goes on Tour In part of seven of this eight- Exhibitor news and updates in Ten of the best exhibitions inspired part series, consultant David Camp the run-up to EAS in Berlin by film and TV, plus GES’s Eddie has some tips on assessing whether Newquist on the growing sector a venture will make any money 104 Attractions-kit.net Product Innovation 76 Top team 90 Show report Suppliers and designers tell the stories Water Wonderland Rising Tide behind their latest product launches Morgan’s Inspiration Island founder A look at the inaugural TIDE conference, Gordon Hartman on his journey to open which promotes the role of AV in the 108 Web gallery an “ultra accessible” waterpark delivery of a compelling story A source of attractions services ©CYBERTREK 2017 AM 3 2017 attractionsmanagement.com 9 the team READER SERVICES Subscriptions Denise Adams +44 (0)1462 471930 Circulation manager Choose how you read Michael Emmerson +44 (0)1462 471932 Attractions Management... EDITORIAL TEAM Managing editor Alice Davis +44 (0)1462 471918 Editor PRINT DIGITAL PDF Liz Terry Attractions Management Read Attractions The magazine is also +44 (0)1462 431385 is available in glossy Management free on available as a PDF NEWS EDITOR print on subscription. You Digital Turning Pages edition for readers Tom Anstey can sign up any time at and enjoy extra links who want to read +44 (0)1462 471916 leisuresubs.com and searchability offline or on tablet NEWSDESK Kim Megson OTHER RESOURCES FROM ATTRACTIONS MANAGEMENT +44 (0)1462 471915 ADVERTISING TEAM Attractions Handbook attractionsmanagement.com Publisher Julie Badrick The latest industry stats, trends Attractions Management’s website +44 (0)1462 471919 and analysis all in one place: The features daily attractions news and Attractions Management Handbook is jobs, as well as access to digital Advertising sales a reference guide and global resource editions of Attractions Management John Challinor for decisionmakers. and links to other Leisure Media +44 (0)1202 742968 QRead it online: magazines and websites. Jan Williams www.attractionshandbook.com/digital QVisit the website: +44 (0)1462 471909 QDownload the PDF edition: www.attractionsmanagement.com www.attractionshandbook.com/pdf WEB TEAM Internet Michael Paramore AM2 +44 (0)1462 471926 Attractions Management E-zine Our sister title focuses on news, jobs Dean Fox The Attractions Management e-zine and training. It has a daily website, +44 (0)1462 471900 brings the best of the week’s www.am2.jobs, an e-zine and instant news and jobs to your inbox every alerts service. Tim Nash Wednesday. Covering everything from Q +44 (0)1462 471917 Read it online: science centres and theme parks to www.am2.jobs/digital Emma Harris museums, zoos and planetariums. QDownload the PDF edition: +44 (0)1462 471921 QSign up here: www.am2.jobs/pdf PRODUCTS EDITOR www.leisuremedia.com/subscribe QSign up for the e-zine: Lauren Heath-Jones www.leisuremedia.com/subscribe +44 (0)1462 471927 DESIGN attractions-kit.net Andy Bundy The search engine for buyers lists Instant alerts & RSS +44 (0)1462 471924 contacts and details for 5,000 Get the news as it happens and find Ed Gallagher suppliers.
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