SUCCESS STORY

PROFILE • Subject : Panorama Conductor of SCADA • Process : the tramway Trafic management • Client : CANCA - ST2N • Integrator : Ineo Atlantique • Date : 2007 • Installed base: --Panorama E² -- 9000 variables --6 servers --Siemens Industrial Ethernet ET200 PLCs --Modbus, Ethernet, and SNMP protocols --300 devices

Panorama E² assures the Nice tramway traffic management : 60 000 people travelling every day.

AIMS The Nice Côte d’Azur Metropolitan Area (CANCA) and Ineo Atlantique, systems Nice tramway traffic integrator specializing in transportation, have selected the Panorama E² real- management. time information system to manage the Nice tramway traffic. The tramway Digital Control System project was launched in 2005 and delivered at the end of 2007 to ST2N, the company operating the tramway for the city of Nice. Controling several systems using a single interface. All those involved in the project appreciated the open design and reliability of Panorama E², which manages the traffic. Residents of Nice are satisfied as well : some 60,000 people take the every day - a level of traffic which had not been projected for another 5 years !

BENEFITS The Operations Center port (pedestrians, cars, Reliability and security for for the Nice tramway and the network). 60 000 people. The operations center for Las Planas, the terminus the Nice tramway per- for , is integrated forms three key functions: with the tramway’s opera- Improve the user’s comfort. tram car maintenance tions center. As with the (storage, cleaning, main- other stations on line 1, tenance and repairs), this one - which has a vid- direct management of eo surveillance system - tram car circulation (from provides travellers with a the central command wide range of services to centre), and exchanges ensure a safe trip: ticket with other means of trans- vending machines, infor- SUCESS STORY

time, green means it’s late, and red means it’s early,” said Laurent Chauvin, IT Department Manager at the Nice CCC for ST2N. “In order to provide top- quality service to passen- gers, the tram must not be early since people will miss it, nor late for they will have to wait. A flashing light means the tram has issued an emergency call. Should the tram stop, it would signal a major problem because are always moving at an average speed of 17 kph CCC: Central Command Centre mation via visual displays and manages communi- in front of the operators is the OCP (10 mph).” (Optical Control Panel) managed by and audio announce- cations with the travellers Panorama E², which provides infor- ments, network maps and (voice messages, infor- mation on the status of the tramway Technologies used line. timetables, emergency mation displays, respons- help points, etc. es to calls from the emer- Power supply The train is powered by The Nice tramway opera- gency phones located in an Overhead Contact tions center includes a the stations, etc.). System covering the tram cleaning facility, a Connected to a network line’s 8.7 km (5.4 miles). garage for 28 trams, an of video cameras, the However, in order to pre- electrical substation, a CCC also guarantees serve the view at certain maintenance and repair passenger safety in both popular tourist sites, tram workshop, a car park with the trams and the sta- cars can run in an au- 765 spaces, and the Cen- tions. An on-call system tonomous tral Command Centre has been mode us- (CCC). set up with- Why Choose in the CCC, ing electri- Panorama E² ? cal power The heart of the Central as the op- from a 1.5 Command Center erator works Compatibility with alone from 7 communication ton battery The CCC is the operation- PM onwards, technologies. built into the al nerve centre, providing and the roof. Thus on around the clock real- Control several sys- trams run 21 a 435 m run time management of the tems using a single hours a day. along Place tramway and bus routes. interface. The CCC Massena It is directly connected to Reliability and features and a the trams and the stations an Optical user’s comfort. 485 m run via an electrical transmis- Control along Place sion system managed Panel (OCP) displaying Garibaldi, the tram low- by the Panorama E² in- the tramway control data ers its and formation system. This so- from any workstation in switches to battery power. lution both ensures real- the command/control time control of the trams room. “For example, white (switching, signaling, means the tram car is on electric substations, etc.)

From industrial SCADA to a global information system The communications open design, a vital crite- systems using a single network rion for us,” said Frédéric interface. This provides KEY FIGURES Data is transmitted along Coué, Business Manager total reliability and ease • 5.4 miles long the tram line using a re- at INEO Atlantique. of use for the Nice tram- dundant Ethernet ring “Furthermore, benefitsway operators,” said Denis • 60 000 travellers each day over 20 km (12 miles) such as productivity, Chevrel, Project Manager • 21 stations including 18 long. All the DCS data compatibility with com- at INEO Atlantique. “The hypercenters travels along this very munication technologies main OSS (Operations high-capacity fibre optic including OPC and SNMP, Support System) supervis- • 20 tram cars link. The network cobines along with system robust- es traffic control. However • 7.9 acre a number of different ness convinced us to there is also a system for maintenance depot technologies: choose Panorama E² for monitoring passenger IP PA system, IP telephony, all our tramway projects.” stations, another for DCS, • € 570 million budget traveller information, The main reasons for one for line power, one • Power : 750 volts DC ticketing, and video choosing Panorama also for tram signaling, one • 100% electric surveillance. “In the long included: for passenger informa- run we plan to use part of • alarm summaries, tion, one for video sur- • 10.6 to 11.2 mph the existing video camera • object modeling, veillance, one for the PA standard speed network (20 of the 200 • the SQL Server database system, and one for the • First train leaves Las cameras around the city integrated with Microsoft information displays.” Planas: 4:25 AM of Nice), in addition to reporting tools, For example, Ineo the 80 plus tramway and • support for multiple Atlantique has developed • Last train leaves Pont equipment cameras,” screens on operator an application called Michel: 1:35 AM said Laurent Chauvin of workstations, “PNUser” which manages ST2N. Data is updated • the dual data acquisi- user rights. “This custom and downloaded tion features via pairs of development combined via wireless terminals. redundant distributed the flexibility of external “All the information - servers, C++/VB programming train occupancy data • hot redundancy of serv- with Panorama E² secu- (statistics from the ers without data loss, rity features. At any time ticketing devices), files • the ability to transpar- we can check who is for the tram cars’ internal ently interface to several logged in, and what they PA system (station arrival legacy applications in a are up to, etc. this supervi- announcements), etc. - is manner totally transpar- sion covers all operators, updated when the tram ent to users. workstations, and sites,” reaches or leaves the “Panorama E² allows the said Denis Chevrel of Ineo maintenance center.” user to control several Atlantique. The strength of

Operator workstation: ² Why was Panorama E the Panorama E² interface allows the Choosen? user to manage multiple external systems : video-surveillance, signaling, The request for quotations passengers information, ect. for the Nice tramway pro- ject was launched in 2005. After assessing several SCADA systems, the pres- entation of Panorama E² software during the “Panoramadays” promo- tional tour convinced INEO Atlantique of the product. “INEO Atlantique chose Panorama E² for its SUCESS STORY

ARCHITECTURE • 6 servers : --Real-time OSS (Operations Support System) --Traveller operations server --Deferred mode server for archiving and history functions --Administration eand maintenance --Video & visoweb storage --DCS acquisition Place Massena: The tram runs Panorama E² is due to its Atlantique addresses all • Siemens Industrial on battery power along part of its route. built-in industrial software these needs,” said Nicolas Ethernet ET200 PLCs bus which can integrate Deschamps, Director of • Modbus protocol for both off-the-shelf and the Tramway Project for tramway signaling, point custom-developed appli- CANCA. controllers, and ticketing cations. “Today we have opti- hubs mized and will continue • Industrial Ethernet protocol Customer feedback to optimize all future de- • SNMP protocol for the “CANCA’s objective in velopment on our tram- management of video, setting up an Operations way and transportation audio, IT equipment, etc. Support System was to system projects,” said • 9000 variables obtain a system with Frédéric Coué of INEO good performance and Atlantique. Panorama E² • 300 devices reliability for the 60,000 has also been installed • 2 redundancy units travellers who use the to manage tramway ap- • 11 workstations tramway daily. Our major plications in the cities requirement was a sim- of Nice, Bordeaux, and ple yet robust operational Clermont-Ferrand. system at a reasonable cost. The Panorama E² solution offered by INEO

From industrial SCADA to a global information system

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