General Manager, Prince of Wales Hospital & Sydney

CANDIDATE INFORMATION PACK

GENERAL MANAGER, PRINCE OF WALES HOSPITAL & SYDNEY/SYDNEY EYE HOSPITAL SOUTH EASTERN SYDNEY LOCAL HEALTH DISTRICT

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

TABLE OF CONTENTS

Executive Summary 3

South Eastern Sydney Local Health District 4

General Manager, 6 Prince of Wales & Sydney/Sydney Eye Hospitals

Essential Requirements 7

Employment Terms & Conditions 9

How to Apply 10

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

EXECUTIVE SUMMARY

The General Manager, Prince of Wales Hospital and Sydney/Sydney Eye Hospital (POWH & SSEH) provides experienced senior executive health leadership within the highly complex health system of South East Sydney Local Health District (SESLHD). The District covers nine Local Government Areas, including Sydney CBD and provides healthcare services to a culturally diverse population of over 930,000 people, with a budget of $2b and 10,000FTE.

Reporting to the Chief Executive of SESLHD, you provide capable leadership and management to strategic and business planning, policy development, business and clinical service strategies, diverse stakeholder and relationship management. Preferably, you will be an experienced health services executive, with highly developed strategic and analytical skills, as well as the financial and business acumen, to autonomously manage a complex hospital group, consisting of a budget in excess of $426M and approximately 3090 staff. As a member of the executive leadership team you take a system-wide approach to strategic health service planning and development.

The General Manager will be responsible for leading and managing the POWH, a 440-bed major public teaching hospital based in Randwick, in Sydney’s eastern suburbs, and affiliated with the University of NSW. In addition, the SSEH has a long history, having been located on Macquarie Street in Sydney since 1811, with a legacy of nursing and medical firsts to its credit. The General Manager will be required to provide critical leadership to the development of new and redesigned services and to major redevelopment work underway for the Randwick Campus Redevelopment Hospital, which is due for completion in 2022.

To be a strong contender for this position, you will demonstrate experience with building people capability and knowledge in a major tertiary hospital or health service to improve performance and whole of system improvement, and to enhance workplace culture, as well as extensive executive management experience and proven track record of achievement in leading a large Health Organisation operating in a complex service delivery environment.

You thrive on the challenge of being in the arena and are respected for your strategic leadership in delivering patient-centred outcomes and world class services, whilst fostering innovation to manage in a fiscally challenging context. You create long term value in collaboration with the Chief Executive Officer and the Board and possess an enviable reputation for successful planning and management of human, financial and capital resources. A tertiary qualification in either a health or business-related discipline will be viewed favourably.

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

SOUTH EASTERN SYDNEY LOCAL HEALTH DISTRICT

Working Together to Improve the Health and Wellbeing of our Community

South Eastern Sydney Local Health District (SESLHD) is one of the largest local health districts in Sydney, covering a geographical area of 468 square kilometres from Sydney’s central business district to the Royal National Park. We proudly deliver health care to around 930,000 residents across the local government areas of Woollahra, Waverley, Randwick, Bayside, Kogarah, Hurstville and Sutherland Shire. SESLHD also provides a key role in helping residents of Lord Howe and Norfolk islands.

Hospitals and facilities include Garawarra Centre, Prince of Wales Hospital, Royal Hospital for Women, St George Hospital, Sutherland Hospital, Sydney/Sydney Eye Hospital and War Memorial Hospital.

View the SESLHD Services and Clinics and District Executive Team.

Prince of Wales Hospital

The Prince of Wales Hospital is a major teaching hospital and tertiary referral centre, providing excellent healthcare to south eastern Sydney and specialist health and medical services to NSW.

The hospital has 450 inpatient beds and almost 3,000 staff. Each year it cares for more than 58,000 patients in the Emergency Department and around 50,000 patients are admitted to the Hospital. Price of Wales Hospital also has a busy outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year.

The hospital is affiliated with various Universities and premier medical teaching facilities which enables staff to provide excellence in healthcare in conjunction with their commitment to quality clinical teaching and leading medical research.

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

Sydney and Sydney Eye Hospital

The Sydney and Sydney Eye Hospital is steeped in history, with a legacy of nursing and medical firsts to its credit and has paved the way in many clinical areas - both nationally and internationally.

Sydney Hospital is Australia's first hospital and dates from the arrival of the First Fleet in 1788, with 2011 marking its milestone of 200 years on Macquarie Street.

The Sydney Eye Hospital started at Millers Point in 1882 and moved to Woolloomooloo in 1922. In 1996 Sydney Eye Hospital was relocated from Sir John Young Crescent site to Macquarie Street to form The Sydney and Sydney Eye Hospital.

Sydney and Sydney Eye Hospital offers quality health care to city residents, workers, visitors and tourists, and specialist services attract patients from all over NSW. Clinical services provided are a 24hr Emergency Department (for eyes and general) and outpatient departments (eyes, general and hands). Clinical wards include Eyes, Hands, ENT and General Medicine as well as the Peri-Operative Suite.

Sydney and Sydney Eye Hospital is a quaternary referral unit for Eye diseases, providing surgical and medical management of vitreo-retinal, corneal, glaucoma, oculo-plastic, uveitis, and oculo-oncology conditions. Sydney and Sydney Eye Hospital has a dedicated Hand Unit and is a tertiary referral centre for hand trauma, abnormalities and diseases.

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

GENERAL MANAGER, PRINCE OF WALES & SYDNEY/SYDNEY EYE HOSPITALS

POSITION PURPOSE

The General Manager of Prince of Wales Hospital and Sydney/Sydney Eye Hospital (General Manager) is a senior operational manager within the South Eastern Sydney Local Health District (SESLHD). The role is responsible for the effective management of both hospitals to ensure the achievement of NSW Ministry of Health and SESLHD objectives.

As a senior position in the LHD, the General Manager contributes to the executive management team and provides significant input to the development and oversight of strategic and business plans, policy development, business and clinical service strategies and relationship management.

KEY DUTIES AND RESPONSIBILITIES

Key Accountabilities of the General Manager include but are not limited to:

• Lead and manage the Prince of Wales and Sydney/Sydney Eye Hospitals Executive staff to ensure the effective and efficient provision of coordinated and high-quality health services that meet the community healthcare needs, consistent with the Greater Randwick Integrated Health Services Plan. • Provide governance and strategic direction for the development, implementation and evaluation of patient safety and quality improvement programs that promote the best possible experience and health outcomes for patients/clients. Ensure that National Safety and Quality Health Service Standards are met. • Ensure Prince of Wales and Sydney/Sydney Eye Hospitals function within the operating and capital expenditure budgets and business plan, ensuring costs of operation are monitored and prioritized, and activities are completed consistent with all ethical, statutory and other requirements including Act, Regulations, NSW Health and District Policy.

View the full scope of Key Accountabilities in the Role Description.

QUALIFICATIONS & EXPERIENCE

The incumbent must hold tertiary qualifications and/or demonstrated equivalent experience at senior executive level.

The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at www.psc.nsw.gov.au/capabilityframework.

6 CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

ESSENTIAL REQUIREMENTS

To be successful in the role, you must incorporate your demonstration of the capabilities required for the role when answering the below questions:

1. Describe your experience with building people capability and knowledge in a major tertiary hospital or health service to improve performance and whole of system improvement, and to enhance workplace culture.

2. Describe your executive management experience and proven track record of achievement in leading a large Health Organisation operating in a complex service delivery environment.

View the description and requirements of each of the above areas in the Role Description.

OPPORTUNITES & CHALLENGES

Major opportunities and challenges currently associated with the role include:

• The organisation is currently undergoing large scale change and the role will be responsible for the change process and ensuring that models of care are pushed as far as possible. • Strong relationship management is required to keep the organisation under control. • The organisation has strong operational skills and requires someone who can work in a complex context with numerous stakeholders, along with the precinct and campus rebuild. • Driving change within the service and offering a different perspective on strategy is imperative. • $1.6b has gone into the project, where there is much pressure to deliver on the success of the investment. • There is a lot of Board and University exposure, with a highly involved Board Chair. The university is keen to collaborate but quite disorganised. • There is work required to meet organisation expectations of what the precinct needs to be.

REPORTING & KEY RELATIONSHIPS

Reporting to the Chief Executive, SELHD, the General Manager works as a member of the SESLHD Executive Team and will have significant autonomy in directing and managing the operations of the Prince of Wales and Sydney/Sydney Eye Hospitals within SESLHD. Decisions related to resource deployment outside of the operational budget allocation are referred to the Chief Executive of SESLHD. In consultation with Executive Team members and Chief Executive the General Manager will determine organisation-wide strategic and operational plans and projects.

The General Manager is accountable for approximately 13 direct reports.

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

KEY DATA

Staffing 2679 FTE for Prince of Wales 415 FTE for Sydney/Sydney Eye

Annual Budget $364M for Prince of Wales $62M for Sydney/Sydney Eye

Service Location Prince of Wales Hospital, Randwick 2031

Useful Links Role Description Organisation Chart SESLHD Website SESLHD Annual Reports Randwick Campus Redevelopment

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

EMPLOYMENT TERMS & CONDITIONS

REMUNERATION $239,189-$261,680

CLASSIFICATION Band 1

PRE-EMPLOYMENT PROBITY CHECKS

Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees will be asked whether there are any reasons why they should not be appointed such as: Information on a person’s criminal history and other associated probity checks will be sought from those candidates whose application has progressed to shortlisting for interview.

Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth), and does not breach the confidentiality provisions of the Youth Justice Act 1992.)

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

HOW TO APPLY

The closing date for applications is Friday 7 June 2019.

Please click here to apply for the advert through the Health Career Portal (search by job reference number REQ107036).

For a confidential discussion, please contact Principal Consultant, Rhodie Miller:

M: +61 (0)422 816 557 E: [email protected]

Please submit application documentation to Search Coordinator, Anna Brownjohn:

T: +61 (0)409 977 847 E: [email protected]

Your application must include:

1. Cover letter addressed to the search consultant; 2. A written response addressing the Essential Requirements, found on page 7; and 3. An up to date copy of your Curriculum Vitae

CANDIDATE INFORMATION PACK General Manager, Prince of Wales & Sydney/Sydney Eye Hospitals

REFEREES

You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in the Candidate Profile. You should carefully consider who you select to approach to provide reference advice. Your current manager must be included. It is customary for referee reports to be requested after interview and if you are the preferred candidate, your permission will be requested prior to contacting your referees.

PERSONAL INFORMATION

HG complies with the Privacy Act 1988 (Cth), all applications are treated by HG in strict confidence, however in submitting an application you are extending permission to share your application with the Selection Panel.

Personal Information will be used to assess your suitability for appointment to this position. As part of the selection process, personal information will be dealt with in accordance with HG’s Privacy Policy and the Information Privacy Act 2009.

Role Description General Manager Prince of Wales and Sydney/Sydney Eye Hospitals

Cluster NSW Health Agency Ministry of Health Division/Branch/Unit South Eastern Sydney Local Health District Location Prince of Wales Hospital Classification/Grade/Band Band 1 Work Contribution Stream: Professional/Technical/Specialist Senior Executive Work Level Standards www.psc.nsw.gov.au/wls Role Number TBC ANZSCO Code 132411 PCAT Code 2331192 Date of Approval May 2019 Agency Website www.seslhd.health.nsw.gov.au and www.health.nsw.gov.au

20T Agency overview

For more information go to www.seslhd.health.nsw.gov.au and www.health.nsw.gov.au31TU U31T

Primary purpose of the role

The General Manager, Prince of Wales and Sydney/Sydney Eye Hospitals and Community Services is a senior operational manager within the South Eastern Sydney Local Health District (SESLHD). The role is responsible for the effective management of both hospitals to ensure the achievement of NSW Ministry of Health and SESLHD objectives.

Key accountabilities  Lead and manage the Prince of Wales and Sydney/Sydney Eye Hospitals Executive staff to ensure the effective and efficient provision of coordinated and high quality health services that meet the community healthcare needs, consistent with the Greater Randwick Integrated Health Services Plan.  Provide governance and strategic direction for the development, implementation and evaluation of patient safety and quality improvement programs that promote the best possible experience and health outcomes for patients/clients. Ensure that National Safety and Quality Health Service Standards are met.  Ensure Prince of Wales and Sydney/Sydney Eye Hospitals function within the operating and capital expenditure budgets and business plan, ensuring costs of operation are monitored and prioritized, and

activities are completed consistent with all ethical, statutory and other requirements including Act, Regulations, NSW Health and District Policy.  Promote a strong culture of quality improvement and innovation, focusing on whole of system improvements in patient safety and clinical pathways of care, in collaboration with staff, patients, family and carers, and establish effective community consultation programs to involve patients, carers and local residents in initiatives to improve the clinical services.  Participate as a member of the District Executive team to develop and implement District strategic plans in consultation with relevant stakeholders ensuring that strategies are in place for the achievement of agreed objectives consistent with the organization’s strategic direction  Collaborate with the leadership teams of precinct partner organizations including the Sydney Children’s Hospital (SCH), the Royal Hospital for Women (RHW), and Eastern Suburbs Mental Health Services to ensure that the corporate, shared service needs of these facilities are addressed, that they are actively involved in campus related planning and performance evaluation, and that shared services are appropriately billed and paid between hospitals.  Actively participate and encourage networking, divisional and cross-Local Health District activities and to ensure the interface with Clinical Streams program is formally established and maintained.  Foster strategic relationships with third schedule hospitals, including War Memorial Hospital, academic partners, including University of New South Wales, medical research institutes, the PHN and other relevant partners to progress delivery of care for the community.

Key challenges

 Ensuring local community involvement in decision making in health service planning and enhance clinician involvement in planning and service delivery  Maintaining a focus on the patient/client as the centre of care delivery in developing strategies to meet conflicting priorities.  Maintaining performance levels across a diverse range of clinical services where there is a limited availability of additional financial and other resources

Key relationships

Who Why Internal Board and Committees of the Board,  Maintain collaborative relationships: provide advice and reporting: Chief Executive, LHD Executive, Senior consult and negotiate on key matters Management, clinicians and other staff LHD Executive Team  Report on performance levels and provide information regarding any key developments or issues

External Key stakeholders – Ministry of Health,  Build and maintain effective and consultative working relationships Commonwealth/State/Local and partnerships Government Departments and Agencies, NGOs, NSW Health Pillar Organisations, Community Groups, Health Care Complaints Commission, Ombudsman and Other Government Accountability Agencies

Position Description: General Manager Prince of Wales and Sydney/Sydney Eye Hospitals

Role dimensions Decision Making

The General Manager works as a member of the SESLHD Executive Team and will have significant autonomy in directing and managing the operations of the Prince of Wales and Sydney/Sydney Eye Hospitals within SESLHD. Decisions related to resource deployment outside of the operational budget allocation are referred to the Chief Executive of SESLHD.

In consultation with Executive Team members and Chief Executive the General Manager will determine organisation-wide strategic and operational plans and projects.

For clinical services, approve recurrent expenditure within allocated budgets and approve the creation of positions within Award structures and allocated budgets under the SESLHD Delegations Manual and as determined by the Chief Executive and SESLHD Board from time to time.

Reporting Line The role reports to the Chief Executive.

Direct Reports

Approximately 13 direct reports Indirect Direct reports Total FTE for Price of Wales = 2679

Total FTE for Sydney/Sydney Eye = 415

Budget Approximately Net Budget for Prince of Wales $364 Million

Approximately Net Budget for Sydney/Sydney Eye $62 Million

Essential requirements

 Tertiary qualifications and/or demonstrated equivalent experience at senior executive level

Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at www.psc.nsw.gov.au/capabilityframework

Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities.

Position Description: General Manager Prince of Wales and Sydney/Sydney Eye Hospitals

NSW Public Sector Capability Framework Capability Group Capability Name Level

Display Resilience and Courage Advanced Act with Integrity Advanced Manage Self Advanced Value Diversity Adept Communicate Effectively Advanced Commit to Customer Service Adept Work Collaboratively Highly Advanced Influence and Negotiate Highly Advanced Deliver Results Highly Advanced Plan and Prioritise Advanced Think and Solve Problems Adept Demonstrate Accountability Advanced Finance Advanced Technology Adept Procurement and Contract Management Advanced Project Management Adept Manage and Develop People Advanced Inspire Direction and Purpose Advanced Optimise Business Outcomes Adept Manage Reform and Change Advanced

Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioral indicators provide examples of the types of behaviors that would be expected at that level and should be reviewed in conjunction with the role’s key accountabilities.

NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Highly Advanced  Act as a professional role model for colleagues, set high personal Manage Self goals and take pride in their achievement  Actively seek, reflect and act on feedback on own performance  Translate negative feedback into an opportunity to improve  Maintain a high level of personal motivation  Take the initiative and act in a decisive way

Position Description: General Manager Prince of Wales and Sydney/Sydney Eye Hospitals

NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Relationships Advanced  Present with credibility, engage varied audiences and test levels of Communicate understanding Effectively  Translate technical and complex information concisely for diverse audiences  Create opportunities for others to contribute to discussion and debate  Actively listen and encourage others to contribute inputs  Adjust style and approach to optimise outcomes  Write fluently and persuasively in a range of styles and formats Relationships Highly Advanced  Establish a culture and supporting systems that facilitate Work Collaboratively information sharing, communication and learning across the sector  Publicly celebrate the successful outcomes of collaboration  Seek out and facilitate opportunities to engage and collaborate with stakeholders to develop organisational, whole-of-government and cross-jurisdictional solutions  Identify and overcome barriers to collaboration with internal and external stakeholders Relationships Highly Advanced  Engage in a range of approaches to generate solutions, seeking Influence and Negotiate expert inputs and advice to inform negotiating strategy  Use sound arguments, strong evidence, and expert opinion to influence outcomes  Determine and communicate the organisation’s position and bargaining strategy  Represent the organisation in critical negotiations, including those that are cross-jurisdictional, achieving effective solutions in challenging relationships, ambiguous and conflicting positions  Pre-empt and avoid conflict across organisations and with senior internal and external stakeholders  Identify contentious issues, direct discussion and debate, and steer parties towards an effective resolution Results Highly Advanced  Create a culture of achievement, fostering on-time and on-budget Deliver Results quality outcomes in the organisation  Identify, recognise and celebrate success  Establish systems to ensure all staff are able to identify direct connection between their effort and long term achievement of outcomes  Initiate and communicate high level priorities for the organisation to achieve government outcomes  Use own professional knowledge and expertise of others to drive organisational and government objectives forward Business Enablers Advanced  Apply a thorough understanding of recurrent and capital financial Finance and budgetary compliance and governance responsibilities within the organisation  Identify and analyse trends, review data and evaluate business options to ensure business cases are financially sound  Assess relative cost benefits of direct provision of purchase of services

Position Description: General Manager Prince of Wales and Sydney/Sydney Eye Hospitals

NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators  Understand and promote the role of sound financial management and its impact on organisational effectiveness  Involve specialist financial advice in review and evaluation of systems and processes used to identify opportunities for improvement  Respond to financial and risk management audit outcomes, addressing areas of non-compliance People Management Advanced  Refine roles and responsibilities over time to achieve better Manage and Develop business outcomes People  Recognise talent, develop team capability and undertake succession planning  Coach and mentor staff and encourage professional development and continuous learning  Provide timely, constructive and objective feedback to staff  Address and resolve team and individual performance issues, including serious unsatisfactory performance, in a timely and effective way  Implement performance development frameworks to align workforce capability with the organisation's current and future priorities and objectives

Position Description: General Manager Prince of Wales and Sydney/Sydney Eye Hospitals

Prince of Wales Hospital and Sydney / Sydney Eye Hospital Executive Unit Organisational Chart

POWH & SSEH POWH & SSEH POWH & SSEH Executive Executive Officer General Manager Assistant

POWH POWH & SSEH POWH & SSEH SSEH POWH SSEH Director, Clinical Director, Finance & Manager, Performance Director, Clinical Director, Nursing Management Information Director, Nursing Services Corporate Services Unit Services

POWH, SPM POWH, NCSR POWH, ESCM POWH, SPM POWH, NSCR POWH, ESCM Co-Director, Co-Director, Co-Director, Co-Director, Co-Director, Co-Director, Nursing & Nursing & Nursing & Medicine Medicine Medicine Operations Operations Operations

Surgery & Perioperative Neurosciences, Cancer Services & Emergency, Specialist & Medicine Program Rehabilitation Program Continuing Medicine Program

POWH & SSEH POWH POWH, SCS POWH & SSEH POWH & SSEH Senior Project Manager, Randwick Director, Project Officer Project Officer Officer Campus Operations Strategy & Planning Strategy & Planning Precinct Redevlopment

Shared Clinical Services

POWH & SSEH

Updated May 2019 Prince of Wales Hospital Program Clinical Structure

Surgery & Perioperative Neurosciences, Cancer Services & Emergency, Specialist & Shared Clinical Services Medicine Program Rehabilitation Program Continuing Medicine Program

Randwick Campus Operating Suite Allied Health

Maxillofacial and Dental Emergency Services (Inc. Physiotherapy Neurology Gastroenterology Toxicology) Speech Pathology Neurosurgery General Surgery (Inc. Colorectal, Cardiology Occupational Therapy Upper GI and Oncology) Acute Stroke Unit Cardiothoracic Surgery Nutrition & Dietetics Ophthalmology Haematology Respiratory Medicine Podiatry Orthopaedics Medical Oncology Infectious Diseases Psychology Otolaryngology Palliative Care Dermatology Social Work Perioperative Radiation Oncology Immunology Audiology Plastics/Microsurgery Intensive Care Services (Incl. HDU) Rheumatology Orthoptics Urology (Inc. Lithotripter) Rehabilitation Medicine Endocrinology Chaplaincy Vascular Surgery Spinal Medicine, Acute Spinal and Dialysis Diversity Health Spinal Rehabilitation Anaesthetics Nephrology (excluding dialysis) Health Information Unit Nuclear Medicine Pain Management Aged Care Acute and Rehab Library Medical Imaging Hyperbaric Medicine Post Acute Care Service Out Patient Clinics Hereditary Cancer Services Correctional Health Ambulatory Care and Patient Pharmacy Discharge Lounge Sterilising Services Department Biomedical Engineering Renal Transplant Community Health

Updated May 2019