Delphi’s Magazine for Automotive Technicians // Issue 3

THIS MONTH WE TALK:

Preventing Compressor Failures P2 Injectors – Cracking the Code P4 PicoScope & DS350E Case Study P6 Electronic Diagnosis of Braking Systems P8 EGR Valves Outperform the Competition P10 Coil Springs P12 Delphi’s Linked Diagnostics System P13 Day in the Life of a WRC Technician P14 The Importance of Fuel Quality P16 Delphi Technologies Featured on Ford P18 Glow Plugs & Compressors P20 New VE, Braking & Steering Parts P21 Steering and Suspension Check out the Development and Testing P22 action from the WRC!

As the Official Automotive Technology Partner of the FIA World Rally Championship, Delphi has unrivalled access to one of the world’s most challenging motorsport competitions...

You too can experience the thrills Check out the action and spills of the rally with this short Simply scan the code (below) action packed video, showing exclusive with your smartphone/device footage from our first European races loaded with a QR code reader in Portugal, Sardinia and Greece. available through your app store. Alternatively, check out the video Watch the turbocharged, super-torqued, online at http://am.delphi.com/qr2 300bhp, four-wheel drive monsters DON’T MISS: accelerate from a standing start to 100kph // DELPHI EGR VALVES: OUTPER- in around three seconds and reach top  P10 FORMING THE COMPETITION speeds of up to 220kph… as well as the skill and nerve required to drive flat-out on // A DAY IN THE LIFE OF A  P14 some of the most testing roads in the world. WRC TECHNICIAN Whether speeding through forests, along // HELPING FORD STAY SAFE, cliff edges, or dodging snow banks, ditches  P18 GREEN AND CONNECTED or rocks, there is no room for error... and plenty of action! // For more on the WRC, // STEERING AND SUSPENSION  P22 see page 14 TT DEVELOPMENT AND TESTING

TURN TO PAGE 18 TO FIND OUT HOW DELPHI CONTINUES TO KEEP VEHICLES SAFE, GREEN AND CONNECTED Best Practices to help prevent Compressor Failures

Best Practice # 3: It goes without saying… Knowing the latest repair trends Use lubricant recommended can help improve service Seems simple… use the lubricant type Continuing education is critical to turnaround, avoid comebacks and recommended in the instructions that increase overall customer satisfaction. come with the new compressor. success. Every year the technology Unfortunately compressors fail every The same can be said for seemingly simple day by having the wrong lubricant. gap between original equipment repairs – whether complex or simple, maintaining best practices can help eliminate Without the correct lubrication, the and the aftermarket shrinks. a potential misdiagnosis or part failure. compressor has little or no chance of Did You Know? long-term stability. There are a number of lubricant types on the market depending Delphi’s CVC on the A/C system. PAG oil is the most technology is fitted common. It is important that high as original equipment quality PAG oil be used and the Best Practice # 1: Compressor Best Practice # 2: on some of the most technician follows the directions included popular platforms preparation prior to operation Flushing the A/C system 3. This is the inside of a failed compressor, with the new compressor so the correct in Europe including showing lubrication that has become a type and amount of oil is utilised, and in the Would you expect a rebuilt engine to run properly When flushing the A/C system with chemicals, Volkswagen, , thick, black sludge. Ester oils, which are not proper location. if it wasn’t pre-lubed or only had one quart of oil in ensure no residual flush is left behind. If there is, recommended for use in Delphi compressors, Nissan and Opel the crankcase on initial startup? Of course not. it could dilute and contaminate the compressor can experience thermal breakdown in high applications. lubricant leading to compressor noise and heat conditions, and form sludge like this. Ester oils are also available, but should The same can be said for a compressor. There’s premature failure. not be used as they can break down under no difference. In order for the compressor to high heat conditions resulting in lubrication operate correctly on startup, it must have the If you are flushing an A/C system, it is critical and compressor failures. TT accurate amount of oil inside and be turned over, you use the approved OEM equipment, flushes by hand, using the right compressor turning tool, and procedures to help minimise concerns with Crank case plug so all the components inside are “prelubed.” potential residual flush.

1. This is the rotating assembly of an A/C compressor, which was destroyed Why and when do by lack of lubrication at start up. Notice the gun metal blue colour of parts which over-heated and seized causing a catastrophic failure. you have to change

Gun metal blue the compressor?

• Lack or excess of refrigerant oils

• Internal corrosion

• Lack of servicing (regular changing of receiver drier)

• Circuit blocked – receiver drier clogged Failure to complete this prelubrication process and/or expansion valve blocked prior to compressor operation can lead to noise • Incorrect or no flushing of system complaints and premature failure. There are two when fitting new compressor types of compressors – with oil and without oil. Compressors with oil (prelubed) need to have the • Electrical problem in the clutch new oil drained, and the correct oil amount and type reinstalled. Dry compressors, or compressors • Faulty compressor generates: without oil, need to have the correct amount and 2. This is a destroyed reciprocating assembly 4. When lubricating compressors with a crank o A/C system does not operate at all type of oil added prior to compressor operation. from a compressor that failed due to lack of case plug, be sure to remove and install all Regardless of compressor type, instructions lubrication. The lubricant removed from the lubrication through this opening so the oil o Potentially result in damage to other A/C components included demonstrate how to correctly lubricate compressor was thin (had poor viscosity) can get directly to the rotating assembly and rotate the compressor prior to operation. and had a chemical flush odour. inside the compressor.

P2 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P3 Common Rail Injectors Cracking the Code

The introduction of Common Rail technology has brought with it new challenges for the aftermarket. Every technician that has had to replace a Common Rail injector is aware that they each have their own individual characterisation code. But what exactly is this code and how important is it? Delphi’s global network of highly equipped, highly skilled diesel specialists offers cost-effective diagnostics, testing and repair of today’s most advanced diesel fuel injection technologies. Tech Talk takes a detailed look at what the coding actually means and its relevance to the aftermarket. Delphi Diesel Centres are equipped with the latest test The amount of fuel that is delivered by the What is a Delphi C2i/C3i code? injector is proportional to the injection time How should the ECU be re-programmed? equipment and With Common (pulse) and rail pressure. Therefore, it is possible Rail injectors All Delphi Common Rail injectors feature either to compensate for manufacturing variances by To replace a Delphi Common Rail injector, the technician must use service expertise, all an Individual Injector Characterisation (C2i), or managing the pulse time applied to each injector. a diagnostic tool that is capable of writing the C2i or C3i code to operating at on the latest generation systems, an Improved the ECU. Delphi’s DS100E or DS150E with Diesel Max software backed by a leading extremely high Individual Injector Characterisation (C3i) code. This Delphi’s characterisation codes are generated by is the only OE recognised tool targeted at independent garages pressures, even takes the form of a 16 digit, hexadecimal code for measuring the flow rate of each injector at four and workshops that can provide this capability. In addition to OE manufacturer: minute physical C2i, or a 20 digit, alphanumerical code for C3i. The different pressures (200, 800, 1200 & 1600 bar). this unique diesel capability, the simple, compact tool, offers full code relates to the specific characteristics of each These measurements are then compared against diagnostics across other key vehicle electronic systems. With this, variations • State-of-the-art test equipment, tooling injector such as flow rates, response times and a target (average) injector performance to assess the technician will be able to read and erase fault codes, as well as and technical information to perform between injectors performance at different pressures, and is designed what pulse time adjustment is required in order to read real time data. The DS tool with Diesel Max software is also OE approved repairs; will cause to allow precision management of the fuel injected obtain the required fuel delivery. This adjustment is available as part of the Delphi Service Centre – Diesel module. • Industry-leading software to generate discrepancies. into each cylinder for optimum engine efficiency, translated into the 16 or 20 digit C2i or C3i code. and to enable the ECU to be calibrated with the How does coding affect the repair the latest injector calibration coding; injection system. These characteristics are recorded The impact for the of injectors? • Fully-trained technicians guarantee to a code during manufacture, and subsequently expert diagnostics, testing and repair attached to the injector. During vehicle assembly aftermarket technician on the latest diesel technologies; the code is programmed to the ECU. When an injector is repaired, its characteristics will be Every Delphi Common Rail injector, be it new or significantly changed. It is therefore essential that a new C2i or • OE parts for high-quality repairs Why are these codes required? repaired, should have a label with a characterisation C3i code is allocated to the injector to reflect the performance of and less comebacks; code applied to it. It is essential that the ECU is the repaired injector. As the generation of the code is a complex • OE approved workshop standards Even with state-of-the art manufacturing facilities, re-programmed with this code when the injector procedure, specialist test equipment and software is required ensure the highest level of cleanliness it is impossible to produce injectors that are is fitted to the vehicle. This will ensure that the to generate these codes in the aftermarket. Only members of during test and repair; absolutely identical. With Common Rail injectors adjustment to the pulse times is made and that the authorised Delphi Common Rail repair network possess the operating at extremely high pressures, even minute the correct fuel delivery is maintained. equipment required to accurately generate C2i and C3i codes. • Off-the-shelf local exchange programs physical variations between injectors will cause Therefore Delphi Common Rail injector repairs should only be for prompt and efficient service. discrepancies in the amount of fuel delivered by Failure to do this will mean that the ECU will carried out at authorised outlets and repaired injectors should only each injector. This in turn will result in inefficient continue to work with the previous injector’s be purchased through authorised distributors. To find your nearest engine performance, which could lead to reduced characteristics, leading to issues such as reduced authorised workshop, capable of repairing Delphi Common Rail OE approved repairs you, power, increased engine noise and excessive smoke. power, excessive smoke and increased engine noise. injectors, visit the service locator on delphi.com/am. and your customers, can trust!

P4 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P5 Delphi Diagnostics Case Study

Renault Laguna Step 6: Step 9: Technician’s The help guide automatically opened The wiring harness was visually inspected for signs of damage. 1.8L Petrol with information on how to connect the This led to the discovery of a soldered connection in the wiring harness from a Tool Box PicoScope, some example waveforms, and previous modification. The symptoms: Intermittent failure to start engine. technical information (where applicable). Step 10: DS350E The acupuncture probe was fitted to both sides of the soldered joint, Delphi’s latest innovation in vehicle with a direct connection to two channels on the PicoScope. Once connected, diagnostics, the DS350E convertible the technician captured waveforms with the Delphi PicoScope software to find PC, offers advanced and up-to-date when the wiring harness was moved, the signal was lost on the ECU side of the diagnostic software, providing capability Step 3: The solution: soldered joint – indicating a broken wire. across the vehicle’s key electronic The technician removed the crankshaft systems.

sensor and visually inspected the part Step 1: Below: for damage of measurement tip. PicoScope The technician connected Delphi’s Waveform patterns indicating a broken wire between ECU and the crank sensor. Equipped with exclusive software, DS350E diagnostic tool to the OBD Step 4: The technician followed the easy to diagnostics socket to interrogate the developed by Delphi engineers, the understand instructions, exclusive to the vehicle’s fault code history. In preparation for further interrogation 4-channel scope kit provides technicians Delphi PicoScope software, to insert the with Delphi’s PicoScope, the technician with the ability to interrogate the PicoScope probe into the two pin test lead disconnected the crankshaft sensor from vehicle’s electronic and mechanical adaptor, otherwise known as the mini-bob the harness and inserted a Delphi mini- systems more effectively when (already fitted to the sensor connection). bob (mini break-out box) between the identifying faulty components. two connections. Step 7: Harness Repair Kit With the measurement settings already Electrical system harnesses, also known set and the probe connected to the mini- as wiring looms, are vital to system bob, the technician started the engine and performance. Delphi’s harness repair kits began diagnostics by hitting the space bar enable technicians to repair the harness to start capturing waveforms. efficiently and cost-effectively. The technician found a good signal from the crankshaft sensor, with waveform patterns Break-out Box matching the example. An interface between the vehicle’s ECU (or specific component depending on Delphi’s mini-bob connectors are used to the type of break-out box used) and enable technicians to gain access to the the wiring loom, Delphi’s break-out wiring without damaging the insulation. Step 11: box facilitates the use of a multi-meter Step 5: or PicoScope to measure voltage, Using a harness repair kit, the technician repaired the broken wire and re-tested continuity and waveforms. This tool The technician connected PicoScope the signal using PicoScope and the ECU break-out box to establish there was now provides a safe and effective way of Fault returned ‘DF017 Flywheel signal to Delphi’s convertible PC, DS350E, a good signal between the sensor and ECU. Once this was confirmed, the technician testing wiring looms without puncturing sensor circuit, tooth signal missing – (or other laptop computer) and started disconnected the PicoScope, break-out box and mini-bob. the insulation with needle probes. intermittent,’ indicating a fault with the the PicoScope software. The technician crankshaft sensor. then used the Delphi waveform Step 8: Step 12: Mini-bob library, choosing Delphi/Automotive/ The technician fitted a Delphi break-out Specifically designed to analyse the Sensors/Crankshaft/Inductive/Running The final step was for the technician to re-interrogate with the DS350E, Step 2: box to the ECU to determine why it was increasing number of sensors, actuators or Cranking. clear all fault codes to confirm that the fault has been eliminated. still showing a fault. The PicoScope was and electronic circuits, Delphi’s ‘mini- The fault codes were erased using This opened up a reference waveform, then connected to the correct pin numbers Job done! bob’ break-out cables allow the testing DS350E. After erasing the fault,the which demonstrated how a good on the break-out box in order to once again technician restarted the engine several of sensors whilst avoiding damage to sensor should perform. Opening up the capture a waveform from the crankshaft times to find the fault was still present, vehicle components. Delphi offers these library automatically enables the correct sensor. At this point it was found that there as confirmed by a second run of Technician time: less than 30 minutes… cables across a wide range of vehicle measurement settings for the PicoScope. was no signal from the sensor to the ECU. electronics systems, including braking DS350E diagnostics. Making Delphi’s diagnostic tool kits a time saving and air conditioning. (and sanity saving) investment for the workshop technician!

P6 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P7 Electronic Diagnosis and Repair of Braking Systems: Essential for Modern Vehicles

Modern vehicles rely more and more on complex electronics. Their use in systems such as braking is making an enormous contribution to road safety, by helping drivers to stop much more quickly and retain control during challenging manoeuvres. And as vehicles have become more sophisticated, so too has the technology needed to diagnose and service them.

This data is regularly updated,to ensure new Scan the code... models are added with the shortest possible delay. Delphi also provides a range of optional modules, Scan the QR code enabling it to be easily updated as new systems below for a look inside become available. For instance, with tyre pressure Delphi’s DS350E, and monitoring systems being fitted to vehicles, how as technology Delphi has already invested in the introduction advances technicians of a valve activator for its diagnostic tools that will require diagnostic helps to reprogram the tyre pressure valves. software to perform even the most basic The result! servicing activities. Garages must be able to reach deep into an Case in point – the Mercedes E Class, requires that So just as increasing range of systems such as engine its electronically-controlled Sensotronic brake system Buying a Delphi diagnostic tool provides a wealth management, anti-lock brakes (ABS), stability is deactivated during servicing. As well as helping Having the right diagnostic tools has therefore of possibilities that can be gradually expanded and electronics is control, air conditioning and . to diagnose any faults, the use of a diagnostic tool become essential for any workshop. For many, adapted to support a growing workshop business. revolutionising And this list is continually growing. provides this capability, protecting the brake system it is the key to ensuring that work stays on-site Prepare to repair with Delphi! the way that cars components and the workshop technician. and to increasing the profitability of each repair. operate, so is it Furthermore, within individual systems, new A powerful diagnostic tool supplied by a specialist But not all diagnostic tools are the same. The functions are being added and electronic control such as Delphi will do just that:- diagnosing faults levels of functionality, control, vehicle coverage revolutionising is becoming more integrated and more powerful. and controlling the system during maintenance. and data will all differ from supplier to supplier. the way that cars As an example, cars are starting to appear are serviced and with brake pedals connected electrically to Another good example is changing the fluid in an As well as chassis and ABS, Delphi’s DS To watch the video repaired. the main brake cylinder in order to shorten electronically-controlled ABS system. ABS systems portfolio provides comprehensive all makes from your - stopping distances. have a pump and a reservoir inside the modulator diagnostics across other key electronic systems phone, you must first block, both containing hydraulic fluid that must be including fuel management, airbags, immobilizers, download a QR Code So just as electronics is revolutionising the way changed with the rest of the system fluid. To achieve ABS, air conditioning and gearbox, for both car Reader from your app that cars operate, so is it revolutionising the way this, the diagnostic tool takes control of the system, and commercial vehicle applications. store – alternatively, that cars are serviced and repaired. A visual check rapidly opening and closing the valves during the check out the video and a good working knowledge of the system is bleeding process to ensure that the old fluid and any In fact, Delphi’s car software covers 48 vehicle online at http:// no longer enough. Without an electronic diagnostic air is purged. If the process isn’t completed correctly, manufacturers, over 4,000 vehicle models and am.delphi.com/qr3 tool, the operation could take much longer, the result could potentially be an ABS that doesn’t approximately 54,000 vehicle systems. be unsafe or even impossible. work effectively. The driver of the car may not find out until it’s too late.

P8 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P9 Delphi EGR Valves:

Outperforming the Competition 3 In comparing the sensor technologies of the cut-away valves, there is no doubt Delphi’s Integral to the vehicle’s engine management system, the exhaust gas technology is superior. The Delphi EGR recirculation (EGR) valve recirculates a metered quantity of exhaust gas to (left) has a potentiometer, robustly designed and validated for the intended applications. the engine intake system, helping to increase engine efficiency, lower fuel The competitor product (right), on the other consumption, as reduced NOx in diesel and petrol engines. hand, has a linear hall sensor with a magnet. There are several disadvantages associated The symptoms associated with an EGR advantage of collaborating at the OE level, with the use of a linear hall sensor with a valve failure are similar to those of many ensuring its aftermarket and OE products meet magnet. For example, this solution has a other engine management issues, and for the same exacting standards. Unfortunately, different calibration output in comparison this reason EGR faults continue to cause this is not always true with other aftermarket with the genuine Delphi solution. problems for many garage technicians. manufacturers – the possible result, inferior parts Consequently, the sensing outputs will drift that can have a detrimental effect on both the with temperature rises and are likely to Whilst knowing how to correctly diagnose engine’s and the vehicle’s performance. generate malfunction codes and incorrect Parts distributors an EGR valve is critical for today’s technician, EGR valve flow leads to loss of power, as it is equally important that when a failure is found, Parts distributors and technicians need to be well as higher engine contamination. and technicians the EGR is replaced with only high quality parts, aware that not all engine management system need to be aware in order to ensure the same levels of performance parts are created equally. But how do you tell The hall sensor technology will also degrade In comparing the sensor technologies of the cut-away valves, that not all engine asspecified by the vehicle manufacturer. As an the difference? Below are some examples very quickly due to the operating environment, there is no doubt Delphi’s technology is superior. management OE supplier and partner to 25 of the largest vehicle of what separates Delphi’s OE EGR valve which has high temperature exhaust gases manufacturers worldwide, Delphi has the unique technology from the rest. easing the risk of displacement. system parts are created equally. 1 4 The first obvious difference when comparing Insulation is essential to Delphi continues to stress the a disassembled Delphi EGR against a protect the coil inside an importance of fitting high quality competitor product is the variation in pintle quality EGR valve. The above image of a products, and vehicle electronics and valve head shape. The competitor’s pintle competitor’s part demonstrates the are no exception. (right) is not only different in design from its Delphi insufficient amount of insulation used counterpart, but there is obvious dirt and on the copied product, which is no Low-quality parts can lead to costly corrosion on the lower quality part. This is a sure thicker than a standard piece failures, and when it comes down sign that lower-grade materials have been used of sellotape! to it, the risks are simply not worth to manufacture these parts, which affects EGR the small cost saving. Proof you valve performance. The difference in valve head Without proper encapsulation, or definitely get what you pay for. So shape will affect the valve leakage and the EGR protective insulation around the wiring, help ensure you are getting quality, valve flow metering, leading to increased fuel the product has an increased potential choose the company that makes consumption, higher engine contamination to fail due to short-circuiting. the parts cars are born with - and decreased vehicle performance. choose Delphi.

2 The above image shows a 5 Another important difference Delphi EGR (left) with RTV between a Delphi OE EGR valve silicone sealant versus a competitor and some lower-quality competitor products product (right) without. One of the is the surface finish. There is a great deal of most common failures of EGR swarf (loose metal shards/debri) apparent valves is caused by corrosion, on the competitor product (right), further whereby moisture and harmful demonstrating the inferior manufacturing fluids end up inside the valve, processes used to produce the EGR valve. which is likely to cause sensor Consequences of swarf include engine wear failure. The possibility of this damage is damage on critical components, such as prevented by the protective RTV silicone When the parts are cut open, piston rings, valves and cylinder liners, seal on genuine Delphi EGR valves. the differences are even more apparent. which could lead to reduced engine life.

P10 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P11 Bringing OE Suspension One Tool: Expertise to the Aftermarket Diagnosis, OE Information & Parts Catalogue

Delphi has launched 102 coil springs covering popular European vehicle applications, including Renault, Ford, Fiat, Mazda, Opel/Vauxhall, Daewoo, Citroën and Peugeot. This new product range represents 85% of a typical distributor’s coil spring sales.

Coil springs are a fundamental part of modern With an extensive product offering across complex suspension systems for both front shocks, steering and braking systems, Delphi’s and rear axles. These integral parts control not new range of coil springs provides technicians only the comfort of the driver and passengers, with a complete solution. Its high quality but also help to maintain the correct springs ensure reduced wear on associated relationship of the tyre to the road – vital to suspension components, as well as preventing the vehicle’s performance and handling. uneven wear of brake discs and pads.

DELPHI PART # KEY APPLICATIONS AXLE SC10022 OPEL/VAUXHALL CORSA C 09/00 - 06/06 Front SC10001 OPEL/VAUXHALL ASTRA CLASSIC (G)/ ASTRA G 02/98 - 12/09 Rear SC10046 RENAULT CLIO / CLIO CAMPUS 08/05-> Rear SC10021 FORD/MAZDA COURIER/FIESTA/121 11/95 - 12/02 Front SC10025 FORD/MAZDA FIESTA/KA/STREETKA/121 08/95 - 01/02 Rear SC10023 FORD KA 09/96 - 12/08 Front SC10010 RENAULT CLIO/CLIO CAMPUS 09/98 - 08/05 Front SC10017 FORD COUGAR/ MONDEO (->11/00) 08/98 - 12/01 Front SC10019 FORD MONDEO (11/00->) 1.8i 16v,1.8SCi,2.0i 16v 11/00 - 02/07 Front Delphi launched its innovative Once the diagnosis is complete, the Linked SC10020 FORD MONDEO (11/00->) 2.0TDdi,2.0TDCi,2.2TDCi, 2.5i V6, 3.0i V6 11/00 - 02/07 Front new diagnostics solution at Diagnostics tool allows technicians to find the part Delphi's Delphi’s new SC10005 DAEWOO/OPEL/VAUXHALL NEXIA / CIELA/ASTRA CLASSIC (F)/ASTRA F/KADETT Rear by toggling to the Warehouse Distributor (WD) parts range of coil E 02/95 - 10/97 Equip'Auto, the Delphi Linked catalogue, Delphi catalogue or TecDoc, the leading thoughtful SC10002 OPEL/VAUXHALL ASTRA CLASSIC (F)/ ASTRA F 03/98 - 08/02 Front springs provides Diagnostics System, which takes cataloguing system in the European aftermarket. design enables SC10006 OPEL/VAUXHALL ASCONA C 09/81 - 10/88 Rear “Vehicle electronics have become the majority of toggling from technicians SC10007 RENAULT MÉGANE/MÉGANE SCÉNIC/SCÉNIC 09/95 - 11/02 Front “being connected” to a whole repairs in a garage today. We know first-hand it feature to feature with a complete SC10008 RENAULT MÉGANE SCÉNIC/SCÉNIC 11/96 - 09/99 Front can be challenging and time consuming to try to new level in the garage. so there are no solution. SC10013 OPEL/VAUXHALL KADETT E/VECTRA B 09/84 - 02/93 Front figure out the reason for a trouble code and find SC10024 FIAT/OPEL/VAUXHALL CROMA (09/05->) /SIGNUM/VECTRA C 06/05-> Front Technicians that will use this PC-based software the correct part,” said Gaël Escribe, vice president, backwards steps independent aftermarket, Delphi Product & Service SC10026 FORD ESCORT 01/95 - 02/99 Front on a small, easy to handle Delphi netbook will now as is the case Solutions (DPSS), Europe, Middle East and Africa. SC10027 OPEL/VAUXHALL VECTRA B 10/95 - 07/03 Rear be able to plug a Vehicle Communication Interface with many other SC10028 OPEL/VAUXHALL SIGNUM 05/03 - 12/08 Front (VCI) cable into the J1962 universal connector under the vehicle’s dashboard, quickly determine “Delphi’s Linked Diagnostics System is truly the hand held tools. SC10040 PEUGEOT 406 07/96-05/04 Rear the fault codes and be seamlessly guided to first intuitive diagnostics tool in the market that links SC10044 03/93-08/00 Front the suspect area. to OE and catalogue data saving time and money SC10045 RENAULT CLIO 01/91-09/98 Front in the garage. And we are pleased that TecDoc has SC10047 RENAULT TWINGO 03/93-09/07 Rear To finalise their diagnosis they can link to technical recognized the strength of this tool and allowed us SC10048 MERCEDES A140 / A160 /A170 / A190 / A210 07/97-08/04 Rear data, historical data or search the internet for to offer access to its industry leading electronic SC10049 RENAULT TWINGO 09/00-09/07 Front additional information – all from this single tool. parts catalogue.” SC10050 NISSAN / RENAULT KUBISTAR / KANGOO 12/97-01/08 Front Delphi’s thoughtful design enables toggling from SC10051 RENAULT LAGUNA 11/93-03/01 Front feature to feature so there are no backwards steps as is the case with many other hand held tools. Ask your Delphi sales rep for a Connected Diagnostics demo today.

P12 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P13 A Day in the Life of a WRC Technician Q&A with Jose Azevedo

As the Official Automotive Technology Partner of the World Rally Championship, Delphi has plenty of experience in working with technicians.

Ford Abu Dhabi technician Jose Azevedo sits down with Delphi to explain what it takes to help a rally team succeed… and The full suspension of the vehicle, from Delphi: What do you enjoy most about why being a WRC technician is a dream the coil springs to the shock absorber your job as a WRC technician? And least? job for this lifelong motorsport enthusiast. and top mount kit must be changed Jose: I couldn’t ask for a better job, at the end of each day, but there have mainly because I love rally and have been been some cases where the terrain interested in motorsports my whole life. of the rally is so rough the suspension The early starts, on the other hand, I could has to be changed mid-rally as well. do without. I am not a morning person!

Delphi: How long does it take to change Delphi: What is your favourite rally event? the major components if needed? Jose: My favourite event of all time Jose: The full suspension should not was Rally Australia when it was take more than 12 minutes to change, set in Perth. The rainforest, the and the turbo normally takes about 10 jumps, the weather – we couldn’t minutes. The gearbox, on the other have asked for a better location. hand, is the lengthiest operation and normally takes about 20 minutes. It’s Delphi: What type of terrain is the key, though, that the technicians are not most problematic? What impact does only focusing on the time and are sure it have on the major components and Delphi: What was your previous it takes also depends on how many cars on the monitors and discuss the fit is exact and the vehicle is in peak how does this differ rally to rally? role prior to working as a changes and alterations must be made with the engineers if we see any performing condition before allowing Jose: Greece is an extremely harsh the driver to move onto the next stage. rally. The terrain is rough, hot and hard Scan the QR code below technician for the WRC? to the car for the particular rally terrain. problems. This part of the day is Jose: Before landing a job working crucial, as it gives us an idea of This is why WRC technicians are some of on the suspension and the rally car in with your smartphone/device with the Ford Abu Dhabi technician Delphi: How big is the service what parts we need to prepare the most highly trained and experienced general. During this event, the cars to watch video of Delphi’s team, I worked for my family business team? Do you have any restrictions for the next service. The next workshop technicians out there. have a great deal of impact with rocks. interview with Jose Azevedo in Portugal – a motorsport preparation on the number of people who can service opportunity is then at The asphalt events are much gentler Delphi: What equipment do you on the cars…if gentle and rally can at Rallye Deutschland! company. My background in working work on the car at any one time? lunchtime, and because it is only with motorsports ended up opening Jose: The WRC only allows a 30 minutes long we are put under use in the WRC service area? even go in the same sentence! To watch the video from your doors to working with the WRC, and maximum of 8 people to work on an enormous amount of pressure Jose: I have a full toolbox with everything smartphone, you must first download although my family didn’t want to a car at any one time. Because the to ensure the vehicle is safe and any normal technician would require, Delphi: How do you prepare a along with particular tools needed car for a rally on snow and ice in a QR Code Reader from your app store lose me as part of the business, I service times are so short, we have working at peak performance for the different rally specific vehicle comparison to a dry, gravel rally? – alternatively, check out the video think they knew I wouldn’t pass up to work as a team, with each member levels before the drivers are off to components. As for a favourite tool, Jose: Some of the parts are the same online at http://am.delphi.com/qr1 the chance of working on rally cars. knowing exactly what part they will the remaining stages. At the end be replacing/servicing and ensuring of the day, we have another 45 that would definitely be my nut gun! for both types of terrain; however, for Delphi: What is your role in the team? we don’t get in each other’s way! minute service to ensure any major snow and ice we must use different Jose: Besides my role as a general issues are assessed and corrected. Delphi: Obviously you are working in tyres with studs for extra grip. rally technician, I am also one of the car Delphi: So once the car is prepared a very pressurised environment, has builders, preparing the team's Fiesta RS and you have transported everything Delphi: What is involved anything ever gone disastrously wrong? Delphi: Does the individual driver’s WRC cars before each and every event. to the rally location, what does with a typical 30 minute Jose: As with any job, things can go driving style have an impact on the car? a typical rally day involve? mid-rally service? wrong, but in the Ford team it is very Jose: Yes, definitely! Some drivers Delphi: How long does it take to fully Jose: A rally day is a very early start. Jose: The first check is of the key rare. Because the driver’s safety and cut more corners and generally drive build or set up a car before a rally event? We get up early, are transported to the components, such as braking, the performance of the vehicle are so differently to others. The drivers who Jose: If we have all of the parts available, service park and then do a quick 15 suspension, the gear box, turbo and important, the team is extra careful and cut corners often bring their cars to we can build two full cars in a week, minute service on the rally cars before steering components, to make sure precise. In our work environment, the service with much more damage – but if there are issues sourcing the they leave for the first stage. While nothing is bent and/or broken. The smallest mistake can lead to a disaster, so and much more work for us – and parts it can take a bit longer. How long the stages are running, we follow the parts are then changed if needed. it’s our job to ensure mistakes aren’t made. they know who they are! TT

P14 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P15 Preventing Fuel Related

Fuel Treatment: Failures Whilst effective filtration is vital in protecting the fuel injection system, aftermarket fuel treatments can also play a key role, helping high precision fuel injection systems accurately Fuelling problems are a major cause of engine measure the small amounts of fuel required to ensure both efficiency and low emissions. damage and vehicle breakdown, but a coordinated Delphi’s Diesel+ (HAD100) is a high strength formula developed in conjunction with Chevron approach of filtration, fuel treatment and analysis Texaco for use in cars and light commercial vehicles. The fuel-based product is supplied can prevent injection system failures, reduce in 350ml bottles, and unlike many other fuel treatments that are added during each refuelling, a single dose is effective for up to 6 months. In vehicle downtime and avoid large repair bills. addition to offering increased protection, Delphi Diesel+ also helps to provide improved fuel economy and reduced emissions, making it an indispensable service product for all garages. The result: a satisfied customer! Did you know? Fuel Analysis: balance of power back to the workshop. With this No matter how carefully fuel is While prevention is always better than cure, there simple hand-held tool technicians now have the will inevitably be occasions when poor quality or ability to perform a first level diagnostic to check Delphi filters handled, dirt, water, rust, dust and contaminated fuel enters the fuel injection system. if the fuel meets the latest EN590 standard and outperformed key algae will find their way into the On such occasions it is imperative to confirm identify potential contamination problems from competitors for particle whether fuel is the root cause of any issues at an vegetable oils or fatty acid methyl esters (FAMEs), removal efficiency in engine. Precision components early stage, in order to minimise component damage. quickly and cost effectively. recent independent tests to ISO19438 in diesel engines are especially Until now, fuel analysis has been a lengthy and By combining this new analytical capability with standards. vulnerable to damage by liquid costly process often involving sending samples off effective filtration and regular treatment, garages for laboratory analysis. Delphi’s new-to-market fuel can offer a value added service to their customers, and solid contaminants in fuel. analyser (YDT553) has changed this and given the all while increasing their revenue and profits.

Delphi’s extensive range And with today’s advanced engines now Filtration: Delphi’s fuel analyser, injecting fuel at pressures up to 2000 bar, and Fitting a high performance filter is essential in filter and fuel treatment of filters feature injector tolerances being measured in microns, combatting these problems, helping to protect programme is available the very latest it is hardly surprising that even a small amount the fuel injection system from unseen damage, through Delphi’s authorised in filtration of dirt or water can start a problem. safeguard the engine and avoid any unnecessary network of distributors, technology. costs or inconveniences for the vehicle owner. workshops and Delphi Water and particulates can cause microscopic Service Centre garages. surface damage, which then propagates due Delphi’s extensive range of filters feature the very For further information, to the high pressures and flows involved. latest in filtration technology, including patented visit www.delphi.com/am. This in turn can lead to significant wear on the diverter valve and air management systems for pump and injector, resulting in reduced power improved engine performance, as well as high and engine performance, inefficient running and efficiency multi-layer media, offering enhanced starting problems, poor fuel consumption and particulate removal, water separation and filter potentially, complete breakdown. longevity for maximum engine protection.

P16 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P17 Delphi Technologies:

Helping Ford to be Safe, Green and Connected Safe Recently launched vehicles featuring Delphi technology include:

Audi Q3 – Ultrasonic alarm, Mercedes B-Class – DAB Delphi, the company that makes the Connectivity Navigation Tuner, satellite digital audio Radio reception system, passive parts cars are born with, has a long occupant detection system, history of developing innovative real- Audi A6 Avant – head lamp levelling control, Connectivity Navigation ultrasonic alarm, eCall world products that help keep vehicle Radio, ultrasonic alarm, antenna, fuse and relay box, LED light controls, Interior diesel Common Rail system Green Harness manufacturers up-to-date with the Mercedes M-Class – DAB latest automotive technologies. Audi S7 – Ultrasonic alarm, Tuner, satellite digital audio Interior Harness reception system, passive occupant detection system, BMW 1 Series – Emergency head lamp levelling control, antenna, steering wheel ultrasonic alarm, TV receiver, switches, carbon canisters rear body computer, power BMW 6 Series Coupé – liftgate module, eCall Antenna system, TV receiver, antenna, wiring, fuse and roof module, various relay box, diesel Common Rail system Connected switches BMW M5 – Antenna Mercedes SLS Roadster system, TV Receiver, roof – Antenna, satellite digital module, seat switches audio reception system, passive occupant detection Citroën DS5 – Various system switches, selespeed (speed selection control under the Mini Coupé – Antenna steering wheel), ultrasonic system, engine harness module and alarm sounder, Opel Astra GTC – Integrated diesel common rail, engine center panel, ultrasonic cooling module (radiator, alarm, power sounder, ECU, condenser & charge air complete CRFM (condenser, cooler) radiator and fan module), Ferrari 458 Spider – Wiring compressors harness (body and injection), Opel Zafira –Adaptive heating, ventilation and air cruise control, ultrasonic conditioning (HVAC) module, alarm, power sounder, compressor, condenser Delphi’s award-winning electronically scanning radar fuel tank wiring harness, (ESR), which enables Adaptive Cruise Control with Fiat Panda – Body computer complete CRFM (condenser, module, immobilizer coil, radiator and fan module), Forward Alert, is now available on the Ford Focus. key fob electronics compressors Delphi’s ESR uses proven solid state technology Its long-range coverage provides accurate range and Porsche 911 – Integrated and class-leading performance, packaging and speed data with effective object discrimination to enable Ford Mondeo – Electronically scanning radar antenna, TV Tuner, passive durability to help vehicle manufacturers offer the audible driver warnings when there is potential for collision. (ESR sensor), body control occupant detection system, safety and convenience of adaptive cruise control Previously offered as a feature on luxury vehicles, module, wiring harness carbon canister systems to a wider market of car buyers. This, in addition to pre-charging the brakes for a quicker (Incl. 0.13mm²), connection Renault Twingo – Wiring reaction when engaged, is yet another example of how systems, diesel Common Ford is extending the benefits of Delphi’s ESR harness, cam phaser Earlier adaptive cruise control systems utilised Delphi’s technological innovations are enhancing safety. Rail, carbon canister technology to a broader market of consumers multiple-beam radars with mechanical scanning, Volkswagen Up – or several overlapping beams, to attain the The 2011 Ford Focus also features Delphi’s Ultrasonic alarm, LED light by offering it on the Taurus and the newly required view. Delphi’s ESR has no moving parts, interior motion sensor, a battery backed sounder, controls, immobilizer launched Ford Focus. therefore performance is improved. connection systems and wiring.

P18 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P19 Delphi Extends its Global Product Portfolio The Vehicle Electronics Reality Delphi Temperature DELPHI PART # DESCRIP- OE MANU- MAKE MODEL TION FACTURER Sensors: Delphi launches 36 air Delphi continues to TSP0155962 Compressor Delphi OE/CVC Alfa Romeo Alfa Giulietta II 1.6 JTD, 2.1 conditioning parts in the JTD (2010-->) increase its offering Included within these new sensor introductions TSP0155963 Compressor Delphi OE/CVC Nissan Nissan X-Trail 2.0D (06/07) of vehicle electronics are five key temperature sensor parts, fitted aftermarket with the latest TSP0155965 Compressor Delphi OE/CVC Nissan New Qashquai 2.0D (06/07) to 67 million petrol and diesel vehicles, and parts and components representing some of the fastest-moving parts OE technologies on all TSP0155966 Compressor Delphi OE/CVC Opel Astra J - Meriva 1.4i (2010-->) TSP0155967 Compressor Delphi OE/CVC Opel Astra J - Meriva 1.3CDTi to the aftermarket, in the aftermarket today. Delphi’s new OE- new to range compressors: 1.7CDTi (2010-->) tested and approved temperature sensors range TSP0155465 Compressor Delphi OE/CVC VW Golf 6, Passat 6, Polo 6 with the introduction represents a key addition to Delphi’s VE range. (02/03) TSP0225669 Condenser Delphi OE Chevrolet NIVA of 51 new OE Included within these newly added part See below the five TSP0225683 Radiator Delphi OE PSA RCZ - 308 GTI EP6CDTX specification sensors: numbers are Delphi’s latest Compact Variable (2010-->) fastest movers: Compressors (CVC), all manufactured and TSP0755006 CAC Delphi OE PSA 508, C5 (06/09) designed with the innovative variable TSP0755007 CAC Delphi OE PSA 508, C5 (04/09) DELPHI PART # KEY APPLICATIONS displacement piston compressor technology. DESCRIPTION DPSS # APPLICATIONS Delphi’s vehicle TSP0755003 CAC Delphi OE Opel/ Insignia, Opel Astra J TS10236-12B1 AUDI, FORD, SEAT and SKODA This range extension is about using Delphi’s Vauxhall (2010-->) electronics range IGNITION COIL GN10234 OPEL/VAUXHALL Astra, engineering capabilities and proven innovative TSP0755003 CAC Delphi OE Chevrolet Cruze (2010-->) is fitted as original Insignia (1.6L, 1.8L) TS10237-12B1 ALFA ROMEO, CITROËN, FIAT, technology to bring OE solutions to the TSP0755004 CAC Delphi OE Opel/ Insignia, Opel Astra J equipment on millions GN10239 CITROEN C2, C3, C4; PEU- HONDA, LANCIA, OPEL/VAUXHALL Vauxhall (2010-->) IGNITION COIL aftermarket. By fitting our OE compressor to GEOT 206, 207, 307, 1007 of vehicles worldwide. and PEUGEOT TSP0755004 CAC Delphi OE Chevrolet Cruze (2010-->) a broader range of OE models, we help deliver IGNITION COIL GN10240 CITROEN C5, C6; PEUGEOT See left a list of TS10239-12B1 ALFA ROMEO, BMW, CITROËN, FORD, HONDA, HYUNDAI, INOCENTI, true value by allowing our aftermarket customers TSP0755005 CAC Delphi OE Opel/ Insignia, Opel Astra J 407, 607 the latest OE part Vauxhall (2010-->) LANCIA, LAND ROVER, OPEL/ to gain access to our long Tier 1 OE supplier OIL CONTROL CV10225 NISSAN Micra, Note number additions VAUXHALL, PEUGEOT, PORSCHE, TSP0755005 CAC Delphi OE Chevrolet Cruze (2010-->) VALVE ROVER, SAAB, SEAT, SKODA, history, technology and quality through an to the VE range. TOYOTA, VOLVO and VW TSP0524044 Radiator Delphi OE GM OPEL Insignia, Opel Astra J, OIL CONTROL CV10226 RENAULT Megane, Clio attractive alternative to current product offerings. / Vauxhall/ Cruze (2010-->) VALVE TS10240-12B1 FORD, JAGUAR and MAZDA Chevrolet EPP SOLENOID SL10068 OPEL/VAUXHALL TS10241-12B1 ALFA ROMEO, BMW, FIAT, FORD, To accompany the product expansion, LANCIA, LAND ROVER, NISSAN, Delphi will also provide promotional support Please see above, a list of all first to market OE thermal part numbers, EPP SOLENOID SL10069 FORD OPEL/VAUXHALL, ROVER and SAAB for warehouse distributors and garages to including compressors, CACs, radiators and condensers. help educate consumers on the importance of regular A/C maintenance. Delphi Glow Plugs: The marketing collateral includes posters, displays and literature highlighting crash, Delphi extends its steering range Delphi’s New-to-Range maintenance and repair information. In a constant DELPHI PART # KEY APPLICATIONS effort to improve HDS425 Nissan Terrano, Serena with 246 new to range part numbers. Braking and Friction Parts its glow plugs HDS426 Opel Antara; Chevrolet Nubira, Captiva HDS427 Hyundai Accent, Getz, Rio Delphi continues to develop its industry leading range of steering and suspension products with monthly part introductions covering popular vehicle Delphi has launched a further 105 braking and offering, Delphi HDS428 , Smart ForFour applications. In addition to its current range of 4,129 references, Delphi has friction part numbers this year including 23 brake HDS429 Toyota Avensis, Corolla has recently introduced an additional 246 new part numbers so far this year, and has 60 pads, 30 discs, 15 brake shoes, 5 wear sensors and HDS430 Toyota 4Runner, Land Cruiser launched 9 new references planned for launch in the fourth quarter. 39 hoses, covering Hyundai, Audi, BMW, Mazda, Honda Accord, Civic, FRV part numbers. HDS431 Toyota, Peugeot, and many more popular HDS432 Audi A3, A4, A5, A6 The new to range parts include 64 rubber to metal parts, 83 tie rod ends European applications. HDS433 Nissan Almera, Primera and inner tie rods, 44 link stabilisers, 34 wishbones and track control arms, 18 ball joints, and 3 steering rack gaiters and fit to European, Asian and North The range will be complemented with a further These new glow plugs cover In order to support its glow plugs American applications including Opel Insignia, Renault Koleos, BMW X5 130+ new discs, pads, brake shoes, hoses and Nissan, Opel, Hyundai, Toyota, Audi, range, Delphi has released further and X6, Hyundai I10 and Crown Victoria. hydraulic cylinders before the end of the year. Chevrolet, Mitsubishi, Smart and marketing support including a new Volkswagen applications, resulting brochure and advertisement, as well The complete EMEA product range can be found on TecDoc, where Delphi in a 96% European parc coverage as including the full range in the is a certified “A class” supplier of product data and will also be featured in the for the entire rationalised range of new Vehicle Electronics catalogue next edition of Delphi’s steering catalogue planned for the beginning of 2012. 111 part numbers. and on TecDoc.

P20 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P21 Development and Testing: Delphi’s steering parts are put to the test against the competition

1 Ball-pin rotational and 2 Ball joint push out test: 4 Ball joint pull out test:

break-away torque test: These tests As part of its commitment to Measures the force required to push out / remove Measures the force required to pull the

the ball-pin from the housing. It is an important ball-pin out from the housing. If the force reveal the The rotational test measures the force required to maintaining OE part integrity, Delphi safety check to help ensure the part can withstand required to remove the ball-pin is below the rotate the ball-pin within the housing and validates importance of forces applied to the vehicle suspension system OE specification, there is a risk the joint could the steering joint smooth movement. The break- maintaining OE recently conducted quality tests on its in real road conditions. If the force required to fail during normal driving conditions causing away test measures the force required to move push the ball-pin out from its housing is below the the vehicle to lose directional control, as the part integrity, the ball-pin when the steering wheel turns. With steering and suspension parts together OE requirements, there is a risk the joint could wheel hub would no longer be anchored to the as well as the higher torque values than the OE, steering could fail. Delphi performed within the one percent suspension arm. Again, Delphi performed within be stiff and difficult to self centre after turning, OE engineering with original equipment and key tolerance required. the one percent tolerance specified by OE. rendering the vehicle unpredictable. If less due diligence European competitor parts. than the OE, the steering could feel loose associated and unstable. Delphi matched the OE part in both torque tests. with the Delphi brand.

Our wishbones Measuring for torque, movement, are manufactured durability and strength integrity, with a double tests were performed on ball joints skin construction and link stabilisers with Delphi in line with matching or remaining within Did you know? tolerance of OE specifications. OE parts. Delphi recently “These tests reveal the importance of 3 Ball-pin angular 5 Link stabiliser tensile announced a dust maintaining OE part integrity, as well as the OE cover design for its movement test: strength test: engineering due diligence associated with the steering products,

which features an Delphi brand,” said Gaël Escribe, vice president, If the ball-pin angular movement is lower Validates the product housing and welding strength improved Chloroprene independent aftermarket, Delphi Product & than the OE specification it could restrict the by applying force through the centre of the housing Rubber (CR) formula Service Solutions, Europe, Middle East and movement of the steering or the suspension until breakage occurs. Breakage should not happen that maintains its Africa. “In each test we easily met the OE causing excessive stress on other system at the points where the bar is welded to the durability even in manufacturer requirements for optimal components leading to premature failure of the housing. If the tensile strength of a link stabiliser extreme temperatures, part performance. For example, our ball pins parts. Delphi matched the OE specification. is below the OE, there is a risk of premature helping protect the are 100% crack tested, and our forgings and failure resulting in vehicle instability and a knocking internal components castings undergo ultrasonic crack detection noise when driving the vehicle. Due to Delphi’s and support the techniques to ensure our material is flaw free.” welding process and material specification, continued free the link stabiliser performed to OE specifications. movement of the Delphi engineers carry out dimensional analysis ball joint. to ensure geometric compatibility between 6 Rubber to metal durability test: the OE and aftermarket product, together with

stringent analysis of the chemical composition All Delphi parts produced adhere Confirms the integrity of the part design and and mechanical properties of the materials to its global technical requirements, manufacturing process used to make it. After used. Further product testing is employed during whether destined for OE 220,000 test cycles, the Delphi bush remained the manufacturing process including material intact with a small amount of rubber cracking. and dimensional checks, crack detection, manufacturers or aftermarket In contrast, one competitor suffered a complete Ask your Delphi and corrosion testing. customers. All parts released failure of the bonding in less than 30,000 cycles. for the aftermarket undergo This can result in the failure of the component sales representative the same rigorous product assembly into which it is installed. for the complete test development processes. results today.

P22 Delphi’s Magazine for Automotive Technicians // Issue 3 Delphi.com/am P23 AIR-CONDITIONING CHASSIS DIAGNOSTICS DIESEL VEHICLE ELECTRONICS

Delphi Service Centre. High standards. Below the surface.

The Delphi Service Centre program is designed to ensure that independent garages benefi t from Delphi’s knowledge and experience as a leading supplier to the top 25 global vehicle manufacturers. By joining the program, you can access OE-based training, technical support and equipment. What does that mean? The right tools to help you make the right repair for your customers. You can trust Delphi, the company who makes the parts cars are born with.

IT’S WHAT’S UNDERNEATH THAT SETS DELPHI APART

Delphi Service Centres // ❚ Industry leading training to keep you up- to-date with the latest automotive technology including air conditioning, braking, steering and suspension and diesel and management; ❚ Technical support and information to provide expert back-up when you need it – from a hotline staffed by experts to detailed diagnostic manuals and infi eld support from our service operations team; ❚ OE-approved diagnostic tools giving you extensive vehicle and system coverage and the ability to program key components such as Common Rail injectors, quickly and effectively; ❚ Access to OE parts and tooling for high-quality repairs and fewer comebacks; ❚ Professional marketing support to help drive business to your garage.

Find out how your garage can benefi t from Delphi’s Service Centre program by visiting: delphi.com/dsc

©2011 Delphi Automotive Systems, LLC. All rights reserved.

We want to hear from you! Let us know what you think about Delphi’s magazine for automotive technicians. If you have any questions or comments, please contact us at: Delphi Product & Service Solutions, Spartan Close, DDSX552(EN) Warwick, CV34 6AG, UK / Tel: 01926 470000 / www.delphi.com/am. DEL277 HS_ad_DSC_A4_EN.indd 1 22/02/2011 12:09