PRODUCED BY GENERAL PARTNER SPONSORS

Aviation IT Forum 10th international conference | May 18, 2017, Moscow

The Digital Era: How Are New Technologies Effecting Airport, Airline and Industry Development Strategies? E-Commerce and Selling Ancillary Services Airport of the Future Mobile Technologies and Cybersecurity in Aviation IT Industry

GENERAL MEDIA PARTNER MEDIA PARTNERS SIMPLE TRUTH 65% OF EXECUTIVES THINK THEIR COMPANIES DON’T HAVE LEADERS WHO CAN TAKE THEM GLOBAL

SAP SuccessFactors Performance & Goals puts employee performance at the centre of the process so your people always have the direction, the feedback and the recognition that they need to perform at their best. Its comprehensive set of capabilities allows you to create a unique performance management process that accurately evaluates past performance and improves future performance.

sap.com/simpletruths #simpletruths

* Oxford Economics, Workforce 2020, Russia

2 | Aviation IT Forum 2017 SPONSOR PROFILE SPONSOR PROFILE

GENERAL PARTNER

Sabre Airline Solutions® is a leading SaaS based business serving the global airline industry. Airline SIMPLE TRUTH Solutions provides comprehensive technology solutions that give airlines the freedom to better mar- ket their airline, sell their products, serve their customers and efficiently operate the way they want. 65% OF EXECUTIVES THINK THEIR The breadth of the Airline Solutions’ portfolio provides a unique opportunity to help our customers solve complex market problems. Our investments typically focus on areas identified in partnership with airlines through regular and frequent engagement at all levels of customer organisations. Pri- COMPANIES DON’T HAVE LEADERS mary investment areas include Airline Retailing, Customer Experience, Data and Analytics, and the Connected Airline. Deep industry knowledge, leading operations research, and targeted professional WHO CAN TAKE THEM GLOBAL services complement our technology to drive meaningful value for our customers. Supporting over 225 global airline customers, Airline Solutions is proud to partner with some of the world’s leading, network, hybrid and low cost carriers. In 2014 Airline Solutions commercial so- lutions managed US$ 75 billion in airline inventory, greater than Google’s revenue for the year. Our operational solutions track over 100,000 flights per day. Our reservation systems handle reservations for 511M+ passengers boarded traveling within 195 countries per year. Airlines around the globe rely on us to help increase revenues, decrease costs and improve customer service.

www.sabreairlinesolutions.com

SPONSOR

SAP is a market leader in enterprise application software; SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile — SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. Built on innovative technologies, SAP applications and services enable more than 310,500 customers (including SuccessFactors customers) to operate profitably, adapt continuously, and grow sustainably. In 1992, SAP SE opened an office in Moscow. Also, over the past 20 year SAP has opened offices in Ekaterinburg, Saint Petersburg, Novosibirsk, Rostov-on-Don, Almaty, Minsk, and Kiev, with over 1,050 employees. www.sap.com and www.sap.ru

SPONSOR

SITA is the communications and IT solution provider that transforms air travel through technology for airlines, at airports and on aircraft. The company’s portfolio covers everything from managed global communications and infrastructure services, to eAircraft, passenger management, baggage, SAP SuccessFactors Performance & Goals puts employee self-service, airport and border management solutions. Owned 100% by more than 400 air transport performance at the centre of the process so your people always have industry members, SITA has a unique understanding of its needs and places a strong emphasis on the direction, the feedback and the recognition that they need to technology innovation. perform at their best. Its comprehensive set of capabilities allows Nearly every airline and airport in the world does business with SITA and its border management you to create a unique performance management process that solutions are used by more than 30 governments. With a presence at more than 1,000 airports around accurately evaluates past performance and improves future the world and a customer service team of 2,000+ staff, SITA delivers unmatched service to more performance. than 2,800 customers in more than 200 countries. In 2015, SITA had consolidated revenues of US$1.7 billion. SITA’s subsidiaries and joint ventures sap.com/simpletruths include SITAONAIR, CHAMP Cargosystems and Aviareto. #simpletruths www.sita.aero

* Oxford Economics, Workforce 2020, Russia

Aviation IT Forum | 3 CONFERENCE AGENDA

09:00–10:00 Check-in. Morning coffee

SESSION 1. THE DIGITAL ERA: HOW ARE NEW TECHNOLOGIES EFFECTING AIRPORT, AIRLINE AND INDUSTRY DEVELOPMENT STRATEGIES?

Moderator: Felix Kozlov, Business Director, Begishevo Airport Innovative Technologies in Aviation: the Future is Now? Sergey Zhukov, Head of Information and Analytics of the Flight Operations Center, Sibir Airlines

Bringing in Airport Collaborative Decision Making Dmitry Erzakovich, First Deputy Director, (ACDM) Procedures Vnukovo International Airport

Alexey Gurevich, CIO, Vnukovo International Airport

Long Say Goodbyes to Paper Gagik Grigoryan, Head of Analysis Department,

New chapter in Crew Management System World Alexey Shubenkov, Sales Director, Sabre

11:40–12:00 Coffee break

ROUND TABLE. Experts Take on the Digital Revolution: Opportunities and Challenges on the Way to Technological Transformation

• Invest in technology or save? How not to be left out while saving on new IT solutions? • Import substitution in the aviation IT-industry — what are the chances of Russian vendors? • IoT and its use in airlines and airports. • How efficient is it, business-wise, to introduce a new IT-solution?

Participants: Alexey Gurevich, CIO, Vnukovo International Airport Gagik Grigoryan, Head of Analysis Department, UTair Timofey Savchenko, Head of System Administration, Krasnodar International Airport Sergey Khatuntsev, E-Commerce Director, RusLine Airlines Andrey Fedyukov, Head of IT Service, KrasAvia Airlines

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SESSION 2. E-COMMERCE AND SELLING ANCILLARY SERVICES

Moderator: Konstantin Demanov, Deputy Head of Sales Department, — ussianR Airlines Data Analysis Tools and Methods for Driving Your Sales Chris Colaco, Portfolio Director, Business Up Intelligence, Travelport

Customer Experience Personalization and Managing Vladimir Gal, Business Development Director Passenger Loyalty SAP Hybris, SAP CIS

Modern E-Commerce Tools for Airlines Dmitry Novikov, E-Commerce Development Director, Sirena-Travel Group

ROUND TABLE. How Technologies Help Improve Sales Efficiency

• GDS or NDC? How to make money selling ancillary services? • Dynamic pricing — optimizing revenues from all distribution channels • IT-products for loyalty programs — how to boost sales and retain customers • Baggage allowance and extra fees — the hidden pitfalls • Internet sales and DCS compatibility

Participants: Alexander Alenichev, Head of IT-department, I Fly Sergey Zinoviev, Head of Information Technology and Communications, Dmitry Malkin, Deputy General Director for Commerce, Grach Muradyan, Head of IT Projects, Amadeus Svetlana Pashkova, Senior Commercial Manager, Travelport Tatiana Pleshkova, Head of Technical Department, RusLine Airlines Vladimir Proskurin, Head of Passenger Transportation Programs, IATA

14:30–15:30 Lunch

GENERAL PARTNER SPONSORS

www.events.ato.ru +7 495 651-94-35 Aviation IT Forum | 5

| PB CONFERENCE AGENDA

SESSION 3. AIRPORT OF THE FUTURE

Moderator: Alexey Gurevich, CIO, Vnukovo International Airport Airports of Basel Aero. On the way to perfection Alexander Kolesnikov, CIO, Basel Aero

The Identity Management. Blockchain Dmitry Krasnov, Vice-President for Russia and CIS, SITA

Using Advanced Analysis Technologies to Bring down Andrey Denisenko, Consultant for the the Airport’s Operational Costs and Increase Profit Department of Government and Industry Solutions, SAS

DISCUSSION. Future Airport Technologies: Opportunities and Constraints

• Implementing self baggage check-in technologies. How does RFID work? • Alternative software solutions for baggage automation in Russia. Cases and outcomes. • Passport control automation at airports. • Cloud solutions. • Budget optimization and IT-systems integration while introducing CDM?

Participants: Felix Kozlov, Business Director, Begishevo Airport Alexander Kolesnikov, IT Director, Basel Aero Dmitry Krasnov, Vice-President for Russia and CIS, SITA Kirill Lavrik, IT-Head, Zhukovsky Airport Timofey Savchenko, Head of System Administration Group, Krasnodar International Airport

SESSION 4. MOBILE TECHNOLOGIES AND CYBERSECURITY IN AVIATION IT INDUSTRY

Moderator: Alexey Shubenkov, Sales Director, Sabre Usability of Mobile Websites and Applications, Impact Maxim Kozlov, IT Director, The Usability Factory on Conversion and Loyalty

Developing Mobile Apps for Increased Passenger Igor Khokhlov, IT Director, Sheremetyevo Comfort and Airport Client Experience International Airport

Collaboration in Fraud Prevention Jan-Jaap Kramer, Chief Knowledge Officer, IATA Perseuss

Cyber Security in Transport Industry Arkadiy Prokudin, GRC director, Fraud and information security, SAP CIS

18:40 Conference closing. Evening reception

* The agenda and the list of participants subject to change SPONSOR PROFILE

SPONSOR

Sirena-Travel is the leading Russian provider of integrated solutions for air flights distribution. Over 35 million bookings are issued through Sirena-Travel GDS annually via 18,000 of terminals and 7,000 points of sale. Sirena-Travel GDS is compatible with requirements of a number of settlement systems — TCH, IATA BSP Russia, Germany, Ukraine and is used by more than 500 agencies (excluding broad subagencies networks) over Russia and CIS. The system contains flights of all Russia and CIS air carriers and of more than 90 foreign airlines (increased to 375 within Sirena-Travel International project — jointly with Travelport — growth). Sirena-Travel provides airlines with effective solutions for their distribution optimization, ancillary services sales, revenue increase with the help of: • PSS Leonardo — New complex solution for airlines; • OXYGEN — Booking system • Sirena.Revenue; ɪɪ MySirena charter flights booking solution (chosen by Aeroflot — Russian Airlines); ɪɪ MyPayments processing system (online, offline); ɪɪ Online booking tools — WS-Gate (XML), FORS; ɪɪAstra Departure Control System (DCS) — installed in 160 airports in Russia, CIS and abroad; ɪɪ Leonardo inventory and Sirena-2000 Computer Reservation Systems (Inventory) ɪɪ and other products. In 2012 Sirena-Travel was the first company to successfully implement airline ancillary services issuing in EMD format on Sirena-Travel’s electronic document server — with e-ticket ordering on another provider’s electronic documents server. www.sirena-travel.ru

SPONSOR

Travelport is a Travel Commerce Platform providing distribution, technology, payment and other solutions for the $8 trillion global travel and tourism industry. With a presence in approximately 180 countries, and approximately 4,000 employees, our 2016 net revenue was over $2.3 billion. Our Travel Commerce Platform is leading the transformation of the travel industry. It allows us all to connect, interact, share, create and sell better experiences for today’s travelers and it creates new value for the future global travel economy. Our digital strategy and value propositions focus on improving the end-to-end customer experi- ence through the provision of innovative digital travel solutions to all our customers, including our innovative mobile travel solutions for airlines, TMCs and travel agencies. In addition, we leveraged our domain expertise in the travel industry to design a unique and pioneering B2B payment solu- tion that addresses the need of travel agencies to efficiently and securely make payments to travel providers globally. We believe that there is no technology or scalable alternative to our Travel Commerce Platform which offers the same depth and breadth of travel inventory, functionality and global reach. We deliver our expansive content, including network and low cost carriers, hotel properties, car and rail; and functionality through our multi award-winning Travelport Smartpoint and Travelport Universal Desktop point-of-sale applications, and via Travelport Universal API, an industry leading solution for OTAs. Our point-of-sale tools are device agnostic, allowing our customers to access our Platform via an internet connection on a desktop or a variety of mobile devices, such as smartphones and tablets. www.travelport.com

Aviation IT Forum | 7 EXHIBITOR PROFILE

THE USABILITY FACTORY

The Usability Factory (FABUZA) is an international software company developing unique cloud software for self-testing user experience on PCs and mobile devices, with powerful methodological competences and extensive practical experience in this field. One of the largest usability laboratories in Russia was created inside the company. Many employees were trained in the Nielsen Norman Group (Jacob Nielsen is the founder). The company has been building competence centers in the field of self-testing of UX based on its own software “Cloud UX Lab”, as well as conducting turn-key research for more than five years. Our clients are: Alfa-Bank, Qiwi, VTB24, Promsvyazbank, Megafon, Beeline, Rostelecom, Mail.ru, Kaspersky Lab, IVI, M.Video, Media Markt, KupiVip, Lamoda, Petrovich, Yulmart, Holodilnik .ru, All Tools, Yves Rocher, WildBerries, MyToys, L’Etoile, etc. www.fabuza.ru

DIALOGUESCIENCE

JSC «DialogueScience» was established on 1992. JSC «DialogueScience» is now one of the leading Russian providers of IT security services and solutions. JSC «DialogueScience» offers wide-range of services in development, deployment and support of integrated information security systems. JSC «DialogueScience» is one of market leaders in distribution of software products providing protection from viruses, spam, network attacks, confidential data leaks, and other information security threats. JSC «DialogueScience» supplies software solutions by leading Russian and international IT security vendors. JSC «DialogueScience» quality management system has been certified as compliant with ISO 9001:2008 standard. The information security management system of the company has been certi- fied as compliant with the state standard specification ISO 27001 standard. JSC «DialogueScience» is a member of the Information Security Association, the Russian Association of Networks and Services, Association of Banking Information Security Standards and Information & Computer Technologies Industry Association (APKIT). We are a certified partner of BSI Management Systems GIS. JSC «DialogueScience» has the certificate on accreditation in the field of personal information from Roskomnadzor. JSC «DialogueScience» is operating under licenses of the Federal Service for Technical and Export Control (FSTEC), the Federal Security Service (FSB), and the Russian Ministry of Defense. JSC «DialogueScience» possesses the requisite engineering and HR resources to complete projects of any degree of sophistication. www.dialognauka.ru

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