NEWSLETTER FOR CUSTOMERS OF SOUNDNET

EAG & ICE SHOW SPECIAL I EDITION 10 TWO NEW RENTAL Welcome to the first issue of Soundwaves for 2014. DEALS LAUNCHED The Soundnet team has just returned from two very successful exhibitions, EAG and Jukeboxes have moved centre stage in for three years and a final payment of ICE at London’s Excel. On the first day of recent years, competing and even beating £50 and the jukebox is fully paid for. EAG, we announced a landmark agreement other forms of pub retail pay per play “We trialed this offer last year and without with The , Gamestec equipment for cashbox take. exception it has proven to be a huge and our jukebox partner Sound Leisure, Canny operators have recognized that success. We are now making this offer open for the supply of 250 unique jukeboxes. jukeboxes are far from being ancillary to everyone,” says Toby Hoyte of Soundnet. This is obviously a great way to start the equipment, and make the jukebox their “It is now possible to get a brand new year and follows on from a large order flagship product in many venues. Sound Leisure jukebox within a week for no from Sceptre Leisure for 100 jukeboxes at Recent significant orders from the UK’s capital cost. Operators can use this offer to the end of 2013. two largest operators Sceptre and grow or establish their business while keep As jukeboxes increase in importance as Gamestec for Sound Leisure jukeboxes existing sites happy with the latest machines.“ a revenue generator for UK pubs, we are illustrate this point. launching our new rental deals to ensure We are keen that all operators have that even the smallest operators are able a chance to invest in the latest to invest in the latest technology. jukeboxes in order to realize the The other major news for this year is benefits, so we have launched a hire the launch of our soundjack app, which will purchase scheme which will allow all enable customers to choose and pay for UK operators to upgrade their estates their music choices using their smartphones. for no capital downlay. We previewed this at the shows and will soft There are two standard offers, both launch in late April. We estimate this could including the cost of the music and increase jukebox income by as much as 30 culminating in operator ownership of per cent. Contact one of the team today to the jukebox. find out how your business could benefit.” 1. A Vhub P32 for £31.28 per week, for three years and a final payment of £50 and the jukebox is fully paid for. 2. A Music Milestone for £26.27 per week, Simon Davis Director

BACKGROUND MUSIC MADE EASY BY SOUNDNET Finding the right background music to the type of music you think would suit As the Soundnet software is completely suit your venue at all times of the day your venue. If you need to make tweaks or automated - there is no need to worry and ensuring it is properly licensed can be change the tone of the music at any stage, about new tracks or the wrong style of time consuming. There are still sites that Soundnet is always happy to help. music being played. You can set up timed rely on CD players, which can get stuck, The music on our background music playlists to ensure the correct style of music irritating customers – or lead to piles of system is fully legal with all the dubbing is played throughout the day and we unsightly CDs cluttering the place up. rights paid. All you will need to pay is the can help set Soundnet’s background music system is PRS/PPL site licence. Then plug your PC into this up for you as simple as loading an app and choosing the site amplifier and you are good to go. if you wish. ICE GIVES SOUNDJACK A WARM RECEPTION The International Casino Show (ICE) was the perfect opportunity Official Charts Company, for us to demonstrate our new soundjack app. soundjack is able to bring soundjack will allow customers to choose and pay for the music they exciting functionality to the want to hear in pubs and clubs – either via the jukebox or background mobile. music, using their mobile phones. We believe that soundjack will enable operators to see an uplift in Customers will be able to: music revenue of around 30 per cent. · Choose and pay for music Seventy-five per cent of the adult population of the UK will have a while they are away from smartphone by the close of this year. We are confident that an app the jukebox – for example will bring a new demographic to pay-per-play music. Our research queuing to play pool or shows that more women will use it, and a greater number of under-34s. outside in the smoking area. The soundjack app will be available on all online-enabled Sound Mobiles effectively become Leisure jukeboxes and for customers to download onto their mini jukeboxes. smartphones from April this year. soundjack will be provided for free · Interact with Official Singles to all online Milestones In Music, Starburst and Vhub jukeboxes with Chart based data – and use it as a knowledge base 5% of any mobile income as an administration retained by soundjack. · Find the nearest locations with a soundjack-enabled jukebox Soundnet has partnered with mobile payment specialist PayForIt; via their phones which is a mobile payment solution and Paypal; a web based solution · Make music choices remotely – for example if they know friends - both options allow customers to make quick, easy and secure are in a venue payments with only a mobile number or a Paypal account. · See the queue of tracks and move their music choice up the list By using the data provided by Soundnet’s exclusive deal with the · Engage with other people and their music selections NEXT GENERATION SOFTWARE UNVEILED FOR V-Hub The record-breaking V-Hub revealed its Sound Leisure addressed these issues with This is a fantastic way for a overhauled user interface at the London the V-Hub 2nd Gen software update, which site to promote their presence by shows. While V-Hub has undoubtedly is now available to all V-Hub customers free encouraging customers to Tweet their performed incredibly in some sites, of charge. V-Hub 2nd Gen will completely location and that of their friends others did report that it was quite overhaul the design and look of the user while out having fun. sophisticated to use. interface of the jukebox, making it much more intuitive for the Flickr – another huge social media customer. It is based on a phenomenon, this time based on images. new software platform that Customers to the site are encouraged to speeds up the processes, upload their photos onto the site’s flickr to create a slicker, quicker feed. If they tag their pictures #fs – they experience that also means will be able to see their pictures full Sound Leisure can add screen in the pub! greater functionality going forward. We also unveiled the flagship HD V-Hub in January. This has got to be The new software update seen to be believed – it benefits from includes two major new the new interface and a secondary HD apps: screen that shows the news feeds, Twitter – this allows a Twitter timeline and flickr photos local to pub or club to have their the machine. The incredibly popular own Twitter feed, with a Dance Me feature will always be on dedicated hashtag, which display on the secondary screen as well. can be accessed on the This has been further improved in the jukebox as a timeline and new V-Hub software update for all via a full-screen advert. V-Hub jukeboxes. MASSIVE ORDER TOP GETS EAG OFF TEN TIPS TO GET THE MOST TO GREAT START FROM OPWEB During the shows, we unveiled new features for OPWeb – the online remote management system for Sound Leisure jukeboxes. OPWeb is designed to give operators complete visibility and control over online jukeboxes by accessing live and historical data. Operators will now be able to access information on their VHub jukeboxes as well. We have put a lot of work into improving the interface on OPWeb in order to make it more intuitive. Here is our list of top ten tips for operators to get the most of the system.

1. Reboot the jukebox remotely – this is useful if a jukebox needs a full reset to operate correctly and accept coins, or to catch up on updates after From left: Stefan Podolanski (Gamestec) Chris Black (Sound Leisure) Peter Davies (Gamestec) and Soundnet’s Simon Davis a period of no connection. 2. Create a dedicated playlist for a themed During January’s EAG show, the UK’s closely over the years as our preferred evening and save it to any number of online- largest machine operator, Gamestec, suppliers of content and hardware. We enabled jukeboxes on their estate. Also hide signed a deal for a minimum of 250 recognise the product quality, investment or delete songs remotely if they are becoming a Official Charts Company branded in research and development and problem. NEXT GENERATION SOFTWARE jukeboxes, to be manufactured by professionalism shown by both 3. Securely access individual Site Data including Sound Leisure and organisations as market jukebox income, to check on the latest releases and Music Profile to ensure that the right provided with music leading. We are excited settings have been placed on the jukebox. by Soundnet. to be able to extend this UNVEILED FOR V-Hub 4. Monitor the money – see how well the The jukeboxes will relationship to include machine is performing or not. If the cashbox is have Official Charts the Official Charts down it is an opportunity to ask why, are the Company front glasses Company.” settings correct for example? Also make sure and will feature not In addition, Giles Jones, the machine is always switched on! only the UK singles Head of Commercial for 5. Change the background music settings charts since they began Official Charts Company remotely – saving unnecessary call outs. but also the album spoke of his company’s 6. Save a site’s settings onto a local hard charts as well. In relationship with drive from wherever you may be. You know they are safe for future use. addition, the jukeboxes Soundnet. “Official will stream music news Charts Company first 7. Use OPWeb to put on remote credits until you can repair a coin mechanism. from The Official Charts partnered with Company. Soundnet in 2006, 8. Use OPWeb to set managers’ menu access. Chris Black, and since that time 9. Tweak the background music settings Managing Director of our business together using OPWeb. Sound Leisure said, “Once again jukeboxes has grown steadily. In 2013 Soundnet 10. Remove out of date special categories are being talked about and are being seen doubled the presence of The Official remotely using OPWeb. not only as a viable commercial option for Singles Chart within its estate to 13,000 Please note the version of software 2.7.10 the operator and retailer, but also as an jukeboxes, covering 65% of the UK needs sending before the latest VHub settings essential piece of equipment for the pub.” market. We’re thrilled to further build can be accessed on the new OPWeb. The new jukeboxes were unveiled at a upon this key partnership and add the special event at the O2, attended by Official Albums Chart to Soundnet’s For more information on leading pub retailers and trade press. jukebox estate, and also work with OPWeb please contact Toby Peter Davies, Commercial Director of Gamestec, the UK’s largest national or James on 020 7644 8888 Gamestec Leisure Ltd said, “We have machine operator to exclusively launch for more details. worked with Sound Leisure and Soundnet The Official Charts Jukebox.” CHARTS OF 2013 REVEAL KEY TRENDS Every year, Soundnet compiles three charts Perhaps the popularity of our RockBox jukebox & of most played tracks, artists and classic designed for alternative music locations has Q A tracks. These charts create an interesting contributed to this success. But to put it into picture of the music people pay to listen to perspective against the dominance of chart Kirsty Lauchlan while out in pubs and clubs. tracks - Robin Thicke’s Blurred Lines was CUSTOMER SERVICES As expected, chart hits are dominant on played more times than the entire catalogue ADMINISTRATOR this year’s Most Played Tracks Chart, which of AC/DC in the past 12 months! How long have you worked at Soundnet? is broadly in line with the top-selling tracks “These charts prove the popularity of chart I’ve been here for just 8 weeks so far. of last year as compiled by The Official music on our jukeboxes and demonstrate Charts Company. Blurred Lines, by Robin how important it is to update them What’s the best part of the job? Thicke (featuring TI and Pharrell) were regularly,” says Toby Hoyte. “Those customers The best part of the job has been getting number one in both, although Get Lucky by with online enabled jukeboxes can relax in to know our customers and clients, we Daft Punk – once again featuring Pharrell the knowledge that their music is updated work with some real characters with whom – drops down in the Soundnet chart to 4th automatically with all the latest chart tracks.” I have built good relationships and who place, while in the Official Charts Company are often telling us their interesting and Top Ten it is in 2nd place. TOP 10 NEW bizarre tales. We also have a great buzz Avicii – the Swedish DJ sensation – is our in the customer services liaison office and number 2 and our overall most played artist TRACKS OF 2013 we are a close team, which really makes a 1 Blurred Lines difference to the work environment. on Soundnet-powered jukeboxes in 2013. Robin Thicke feat. TI & Pharrell In fact, his single Wake Me Up proved to be 2 Wake Me Up Avicii What was your previous work? something of an anthem for our customers 3 Let Her Go I was working in Wales (Cardiff) as a with this one track beating all the tracks Passenger 4 Get Lucky successful recruitment consultant for a from previous favourite band Oasis. Daft Punk feat. Pharrell Williams few years before being headhunted. So 5 La La La Classic tracks is always the most interesting Naughty Boy feat. Sam Smith I moved to London a year ago. I quickly category, as it can throw up all sorts of 6 Burn Ellie Goulding got tired of the high-pressure, target- surprises. For example, AC/DC appears twice 7 Waiting All Night driven environment and the long hours so on this chart with Thunderstruck and Back in Rudimental feat. Ella Eyre 8 Dear Darlin’ decided to leave and do something that

Black respectively. In fact, AC/DC even make Olly Murs I would enjoy and where I would have a 9 Love Me Again it to number four on the top 10 artist John Newman better quality of life! chart for last year – not bad for a band 10 Roar Katy Perry founded in 1973! What kind of music do you like? I like: La Dispute, Touche Amore, Pianos Become The Teeth but also Die Antwoord, Kap Bambino, Crystal Castles, Brooke GOODBYE & GOOD LUCK GREG Candy, Wiz Khalifa – quite the mix! We were sad to say goodbye to our studio manager Greg Seller What do you like to do outside of work? last month. Greg has been with Soundnet for over 30 years. He Being relatively new to London, I still love was responsible for overseeing the build, edit and dispatch of that there’s always something new to do jukebox updates in the studio. in the evenings and weekends. I like to Greg is originally from South Africa and he has returned there to hang about Camden a lot with friends and start a business with a family member. You never know, you might find new eateries and bars to go to. I’d be see a Soundnet outpost in South Africa one day! Greg is pictured lying if I said I didn’t spend a lot of the time (left) with Toby at his leaving party. shopping too...

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From mainstream pop to hardcore rock, every t: +44 (0)20 7644 8888 programme is carefully compiled from our exclusive library of digital audio, video and f: +44 (0)20 7644 8889 karaoke tracks delivering atmosphere to your e: [email protected] venue, inspiring the right customers to come back for more. www.soundnet.net