Airline market review Q4 2018 and 2019 outlook

Definitive market direction Underwriter appetite and focus Terms and conditions in the spotlight ƒƒConsistent application of increased rates Greater appetite for airlines that demonstrate: ƒƒRate increases now standard ƒƒUnderwriters looking to rationalise coverage ƒƒReal and meaningful market engagement ƒƒSignificant concentration of capacity ƒƒCoverage extensions and/or increase in ƒƒStable procurement strategy operational scope have to be justified and/or ƒƒComposite pricing increasing faster charged for than lead pricing ƒƒLong-term profitability for insurers ƒƒGreater focus on detailed underwriting ƒƒPricing above lead terms now a reality ƒƒPositive control of attritional losses submissions ƒƒIncreased reliance on small group of ƒƒTransparent and detailed underwriting information ƒƒEnhanced scrutiny on operations to major insurers ƒƒStrong safety control sanctioned territories ƒƒGrowth in exposures Lead insurer influences Leading to: Lloyd’s forcing change ƒƒLeaders under senior management scrutiny to ƒƒ“Decile 10” forced change on worst show rate increases ƒƒStronger appetite for share amongst insurers 10% of businesses across all sectors ƒƒLeaders sensitive to following market reaction ƒƒStrong reputation within insurance market ƒƒAviation syndicates have had to evidence ƒƒLeadership continuity more acceptable marked change in pricing to following market which provides: ƒƒMore agile markets able to increase ƒƒpricing and coverage consistency “company” stamp proportion ƒƒdurable insurance partnerships Less favourable appetite for airlines ƒƒThose with no “company” capacity that demonstrate: ƒƒstrong claims leadership at a disadvantage ƒƒCommoditised buying process Broker consolidation Ancillary coverages ƒƒFrequent insurer panel changes motivated by pricing alone ƒƒConsistent attrition or high frequency and/or large losses ƒƒMMC/JLT ƒƒHull War: premium growth with increased rating and remains a volatile trading environment ƒƒA lack of engagement with insurers ƒƒGallaghers/Boston Marks with challenge in capacity ƒƒPoor communication of operational safety management ƒƒBCG Partners acquired Ed ƒƒExcess AVN52E: premium growth with underlying ƒƒBusiness impacted by sanction touch points passenger/departure rating static ƒƒPoor premium payment performance ƒƒHull Deductible: determined by individual loss record Leading to: ƒƒNew Starr/Cathedral consortium ƒƒShortage of meaningful capacity ƒƒThe need to “buy” capacity to complete the risk 2018 Major airline losses

Horizon Sky Lease Cargo Aircraft: Dash 8 Q400 Aircraft: B747-400 Fatalities: Nil Fatalities: 0 Saratov Airlines Aircraft: AN 148 Fatalities: 71 US-Bangla Airlines Aircraft: DHC 8 Southwest Airlines Fatalities: 51 Aircraft: 737-800 Aircraft: 737-800 Fatalities: 1 Fatalities: Nil Aircraft: A330 Aircraft: ATR 72 Fatalities: Nil Fatalities: Nil Aircraft: B737-800 Fatalities: 1 Fly Jamaica Willis Towers Watson Aircraft: B757 Fatalities: Nil

Onur Air Aviation Conference Aircraft: A300-200 Fatalities: Nil Da Nang, Vietnam Cubana de Aviación Airlines Aircraft: 737-201 Aircraft: A330-200 Fatalities: 112 Fatalities: Nil Xiamen Airlines 12-15 March 2019, Aircraft: B737-800 Fatalities: Nil Aseman Airlines Sheraton Grand Hotel Aircraft: ATR 72 Fatalities: 66 Lion Air Aircraft: B737-800 Fatalities: 189 *Source: Aviation Safety Network statistics 2018 Understanding risk, What are your principal industry challenges? Let us know what your concerns are and we unlocking potential can help you address them. In 2018, we attracted 350+ international delegates to our industry leading conference. This March we will be hosting the event in Are you considering the following? Vietnam covering the major risks being faced by the aviation industry. We will be discussing Brexit Terrorism Cyber how they can be mitigated through new and Check Do you know Are you covered? innovative solutions. Willis Towers Watson your risks? your position would be delighted if you could join us. with us For more information and details on this Talent Geopolitical Sanctions event please contact Modernising risks Be aware! [email protected] benefits retains Regional volatility Many variables talent

Willis Limited, Registered number: 181116 England and Wales. Registered address: 51 Lime Street, London, EC3M 7DQ. A Lloyd’s Broker. Authorised and regulated by the Financial Conduct Authority for its general insurance mediation activities only.

WTW18041/01/19 willistowerswatson.com