60 cents | MICA (P) 142/09/2010 1219 August 2011

IWETF Workshop Talks LM2015 A Goal Worth Striving For p8 Alvin Toh Alvin

This is what we must do when it comes to putting Singaporeans first, stay open but moderate our policies,“ solve the problems, whether it is housing, whether it is education, whether it is jobs. It has worked, we By Marcus Lin have brought global winners here or Singapore to keep an even keel and keep He encouraged and we have created prosperity for growing in a topsy-turvy world, the trick is to get Singaporeans to go Singaporeans.” the politics and policies right, and to do that “we beyond just giving have to harness our diverse views and ideas, put views and be active aside our personal interests and forge common citizens “to sort out issues and compromises together without getting the goals.” Government, without needing the Government to get into the loop. Best FChiefly addressing issues affecting the day to day lives of all, to take the initiative yourself and to make something happen and to of Singaporeans and introducing counter measures at the make a difference to the lives of others.” National Day Rally on 14 August 2011, Prime Minister Lee Five years since the last GE, PM Lee said one can honestly say that Hsien Loong also emphasised that while one eye must be on overall life has improved even if the recent global crisis and unpredictable immediate concerns, the other must be firmly trained on wider, rapid changes presented new problems: “But we are tackling these long term challenges. problems, building more flats, improving our public transport, managing the The recent General Elections (GE) brought into sharp focus inflow of foreign workers and immigrants. It will take a while to solve these diverse views and issues strongly expressed in different mediums problems because they are big and complicated issues, but we are heading both logically and nonsensically. PM Lee said that needn’t be a in the right direction and things will gradually get better.” bad thing as “it is useful to have had a vigorous debate and a Meanwhile, he stressed, “we have got to implement long-term policies full airing of these views; it shows energy and concern. People to keep Singapore growing because otherwise, without the right long-term are focused on the issues, so let us harness this energy to make strategy, there will be no Singapore success story for any Singapore citizen Singapore stronger but let it not divide our society.” to be part of. Our outlook depends on our getting our strategies right but it He said the Government will work with everyone on also depends on our external environment.” constructive ideas to benefit everyone, including those with Having recently beaten one global crisis, yet another looms large with critical but thoughtful views: “They do not agree with everything familiar dark clouds. PM Lee warned that major unresolved problems in the Government has done or is doing, but they acknowledge the America and Europe “are not just problems for themselves but which pose good work and the progress and they are concerned that we a serious risk to world growth,” and that “what they have done is to kick the should make things better and not throw the baby out with the can down the road and sooner or later, it is going to pop up again.” bath water.” See Page 3

A Big Thank You To Unions For Support Story and picture by Muneerah Bee Mohamed Iqbal n the Nomination Day on 17 August 2011 for Singapore’s Presidential Election on 27 August 2011, leaders and representatives from unions within the Labour Movement turned up in droves at the Nomination Centre at the People’s Association (PA) headquarters in full support for Presidential candidate Dr Tony Tan. During a walkabout to greet supporters outside the Nomination Centre after the Nomination Day proceedings, Dr Tan acknowledged their strong support and endorsement: “I am very grateful for the support of all my supporters, including all the unions and all the people who have helped me during the last two and a Ohalf months. I feel encouraged by their support. Also, the very good turn out this morning; I think it’s a very good sign. It encourages me.” Dr Tony Tan also shared that his campaign will be in full swing starting from that evening. See Page 6

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Underlying all the drama, PM Lee said “the welfare state” as that is the sure way to go broke. work for us.” real issue is that investors around the world lack “In Singapore, if we run into trouble, who is Elaborating that the thrust of policies that confidence that these governments will be able going to be standing there helping us to get out work should be kept but adjusted to deal with to make the hard decisions and to resolve the of the hole? So I think the best thing is do not get specific problems when they arise, PM Lee said problems which are deep and very serious.” into the hole and maintain a sense of self-reliance it is important that Singapore’s politics remain If they go into recession, China, India and the and personal responsibility because that is the pragmatic and not populist and the basic choice emerging markets will be bitten. best way for us to succeed.” to make at this turning point is what sort of “Therefore, Singapore has to be watchful. Global competition is getting hotter than Singapore do we want 20 years from now? We do not have to press the panic button yet but ever and “we cannot afford to think that we do Ordinary or exceptional? we have to be watchful because there is quite not have to try hard because the state is there “If we want to continue to be exceptional, a possibility that the world will go into another and if something happens, we can always fall then you must make a special effort to look recession and that is going to affect us.” back on the Government. ‘Cheng hu wu lui’ ahead, anticipate problems and opportunities to There will be rapid changes the next five (the government has money in Hokkien) - that is build for the long term, patiently, resolutely, year years with many unexpected surprises, he said, the most disastrous thing you can say and the by year, whether it is good or bad and to keep “and it is important that nobody is left behind as most harmful to Singaporeans because you are our politics pragmatic and constructive so that we dodge and shift and find our way through misleading them and it will lead to big trouble. the political basis is there for us to do work which the troubles.” While taking care of an ageing “Singapore can only succeed if every one of makes sense for Singapore and for us to work population and others with specific needs with us works hard, does our best and helps others together for a common goal. I believe that to a wider social safety net, PM Lee cautioned “we to make progress together. Then we will prosper keep Singapore exceptional is a goal well worth have to be very careful that we do not become a and we will have the social safety nets which striving for.” Getting The Foreign Workers Balance Right

Yes, we will moderate and manage the foreign workers,“ but we have to bring in enough so that we have the manpower and the talent to grow and to prosper.” Prime Minister Lee Hsien Loong

By Nicolette Yeo here is little doubt that Singapore has done well - its rosy working side by side with a foreigner, they both feel fairly treated and economy blooms with respectable GDP growth and near full nobody feels that he is at a disadvantage. This is something that we have employment. But in light of a possible world economic recession, worked together with the unions and the employers.” Prime Minister Lee Hsien Loong said that Singapore needed to However, PM Lee was quick to remind Singaporeans that the reduced adopt a “twin focus” to “address stresses and strains that people foreign worker inflow did not automatically equate to better jobs or better feel” and “track and respond to our external challenges and keep our pay for them “because the competition isn’t just the foreign worker here, we strategiesT right”. are competing with workers all over the world”. This was the tone he set for his National Day Rally speech on He noted that “unskilled workers have felt this for a long time but 14 August 2011, the first after the General Elections. As such, PM increasingly, our graduates and professionals are also seeing this happen.” Lee outlined impactful measures to tackle housing, transport, foreign He felt that the only way Singaporeans could get a leg up, particularly workers, immigration, education and healthcare issues, and also urged from the competition from China which produces seven million university all Singaporeans to work with the Government to ensure progress for the graduates a year, was by “training ourselves, developing expertise and doing nation in the future. things that they can’t do yet in China but we can do now in Singapore, and Taking a “Singaporeans first” approach to jobs, PM Lee said that the making a living for ourselves in order that we can improve our lives.” new policy to raise the S Pass salary qualification level from $1,800 to Another repercussion, said PM Lee, is slower economic growth. “… $2,000 is geared towards helping the low to middle income Singaporeans we have to accept that if we bring down the number of foreigners, slower because they are particularly vulnerable to the global competition for jobs. inflow, it means slower growth. Less economic growth, somewhat less On the other hand, PM Lee noted that “we have to allow high quality vitality, companies will come here not so vigorously or they may choose to professionals and entrepreneurs because they grow our businesses here expand elsewhere, and we will have less resources to improve our lives,” he and help Singapore compete internationally.” explained. To smoothen the Singaporean-foreigner working relations, PM Lee He reasoned that the best solution to the foreign worker issue was shared that the Ministry of Manpower (MOM) “will also work with tripartite finding the right balance. “Yes, we will moderate and manage the foreign partners so as to develop guidelines for fair employment practices, workers, but we have to bring in enough so that we have the manpower responsible recruitment practices so that when you have a Singaporean and the talent to grow and to prosper,” he said. 4 workingfor • nationaldayrally2011

Compiled by Naseema Banu Maideen, Gwen Sin, Vanessa Teo, Muneerah Bee Mohamed Iqbal and Joshua Joseph

Pictures by Alvin Toh Prime Minister Lee Hsien Loong’s National Day Rally speech on 14 August 2011 tackled pertinent issues Singaporeans are most concerned about. Here are some responses from Labour Members of Parliament and unionists.

I am heartened that PM has touched on a number of key topics especially on housing, education and jobs. For me in particular I am glad that the income“ ceiling for eligible applicants has been raised so that more young couples can now qualify for flats. The increase of supply of 25,000 flats in 2012 is also welcomed. The review of the income criteria for S-Pass holders will definitely be an important development and I look forward to further details from the Ministry of Manpower. For Yew Tee, I am glad that there are also plans to develop a green belt along the Sungei Pang Sua which will bring additional vibrancy to the community.” Alex Yam (pictured left, front row, third from left), Labour MP for Chua Chu Kang GRC and NTUC Youth Development Unit Head (Strategies and Planning/ Youth Lab)

I recently advocated a Singaporeans First I am heartened to note that healthcare subsidies for our approach for the PMEs (Professionals, ageing population and low wage earners have been Managers and Executives) community and am significantly increased to help them. The Health Minister’s announcement“ on the various enhancements to the scheme was glad“ PM has in his Rally Speech supported the call. The policy measures rolled out by the a positive step in helping our low wage earners and our ageing Ministry of Manpower is a step forward towards population. As we age, healthcare and medication is something this Singaporean First approach for the PME we cannot run away from. The scheme would benefit up to 700,000 community.” people which is a significant increase from the present 87,000. I am encouraged that PM mentioned ‘Singaporeans First’ which is what I Patrick Tay (pictured above, first row, left), Labour MP for felt should have been all along.” Nee Soon GRC and NTUC Director (PMEs & Legal Services) Michael Tan, Education Services Union President nationaldayrally2011 • workingfor 5

I can say that all the topics are important. New policies on housing and education will please many affected Singaporeans. I feel immigration“ and foreign workers policies will take time to see the desired results. I hope to hear of more of Singaporeans First initiatives in the near future.” Lim Kuang Beng (pictured above, in orange shirt), Singapore Industrial & Services Employees’ Union General Secretary

I am heartened that our Prime Minister not only listens to the citizens from the ground, but also walks the talk and acts on it by introducing new“ Government initiatives to improve the lives of fellow Singaporeans. We can now look forward to more employment opportunities open to The policies announced by the Prime Minister on issues Singaporeans through the new measures introduced, such as housing, medical needs and education are matters and we really look forward to see this take place close to the heart of many Singaporeans. Many low-income families in the maritime industry, where our Singaporeans will“ also now have enhanced care for their medical and housing will have the chance to pursue a seafaring career needs. It is heartwarming that Singaporeans’ welfare will always be in the maritime industry with better wages and taken care of by our national leaders.” career progressions that will see them working in G Muthukumarasamy (pictured above, centre), Amalgamated Union of Public senior and top management positions in shipping Daily Rated Workers General Secretary companies, regulatory organisations and even imparting their expertise to future Singaporeans in maritime education in the longer term.” There was a good emphasis on caring for the elderly Mary Liew, Singapore Maritime Officers’ Union Executive Singaporeans who have contributed to the growth of Secretary Singapore. With an ageing population, the Government’s commitment“ to increase capacity and support for nursing homes We need a balance between will certainly be welcomed by most. The enhancement of the what the Government can primary care partnership scheme will also enable more to be dish out in the form of policies and given affordable healthcare within their neighbourhood. We hope incentives“ and what individuals to see more General Practitioners (GPs) participating on such a can strive to attain on our own. I scheme.” am assured by PM's commitment Cham Hui Fong, NTUC Assistant Secretary-General to ensure that both aspects are equally important.” Ang Hin Kee, Labour MP for Ang Mo Kio GRC and NTUC’s e2i (Employment and Employability Institute) Chief Executive Officer PM Lee encourages With reference to the concern raised by employers in coping all Singaporeans to with the proposed increase in the qualifying salaries for be“ part of our nation employment pass holders, the Migrant Workers' Centre believes building, no matter that“ this bitter pill may have to be swallowed if Singapore is to how small your benefit in the longer term from having a higher skilled, quality dream may be.” foreign workforce." Terry Lee, Singapore Insurance Employees’ Edwin Pang, Migrant Workers' Centre Executive Director Union President 6 workingfor • presidentalelection Unions Out In Force For Dr Tony Tan By Vanessa Teo Additional reporting by Muneerah Bee Mohamed Iqbal

ony Tan President! Tony Tan President!” These were the chants and shouts that were reverberating at the grounds around the People’s Association’s (PA) headquarters at 9 Kings George’s Avenue on 17 August 2011, Twith hundreds of supporters from the Labour Movement flooding the grounds to show their support for Dr Tony Tan. As the clock struck past 12.30pm, it was officially announced that Dr Tan along with another three candidates - Tan Kin Lian, Tan Cheng Bock and Tan Jee Say - were confirmed to be candidates for Singapore’s elected presidency. Spirits were high when Dr Tan gave his two- minute speech where he appealed to the crowd Teo Vanessa Dr Tony Tan (waving, in tie) arrives at the nomination centre. to work together with him for the better of Singapore’s future. He said: “Over the next nine conversations you have with your friends and building a better tomorrow.” days, I want to reach out to every Singaporean loved ones. So please reach out. Explain to And as Dr Tan walked the ground to thank to share with them my vision for the Presidency. them how important this election is, how this his supporters, he was greeted with loud I can only do that with your help. There will is different from the General Elections. Tell cheers, warm handshakes, waving banners be television and radio, Facebook and Twitter, your family that the President must be above as well as colourful garlands. It was also when posters and flyers. But the decisive factor of the politics. I am confident that Singapore has unions came forward once again to endorse election is the conversations between people, a bright future ahead. I ask you for help in their support for Dr Tony Tan.

We feel that the economy is still not stable, especially since the US and Europe have not recovered, so we worry about the future economy or whether we will have another“ economic crisis. This time round, the Presidential Election is very important because we need a President who has got the economic knowledge to lead Singapore to cross over this coming crisis, whether or not it happens. We need a person to lead Singapore. Dr Tony Tan has this knowledge and he is quite famous internationally. In Singapore, he can also get all Singaporeans together to go through this crisis. Dr Tony Tan was also National Transport Workers’ Union’s (NTWU) Council Advisor from 1981 to 1983. Then he became the Chairman of Council of Advisors in 1984. So based on his contribution to NTWU, we support Dr Tony Tan.” National Transport Workers’ Union General Secretary Fang Chin Poh

Vanessa Teo Vanessa (fourth from right)

For the Singapore Maritime Officers’ It is important to make sure that we show support to the right Union (SMOU), our Executive candidate to be our President because that is our future. Today we Committee met yesterday and we fully have about six of our Executive Council members who came here using our support“ Dr Tony Tan. We discussed among own“ time and our own leave.” ourselves what is the objective and motive Singapore Port Workers Union General Secretary Ameer Hamzah Abul Nasir (third from right) of each candidate for this election and why are they standing for the presidency? Most important thing is we looked at the qualifications and the quality of the candidates. We also looked at the positive areas like does he have the knowledge or experience on national and international affairs?... even today, at our transport cluster meeting, we find that Dr Tony Tan is the best candidate with all these qualities and most importantly what we want is a President who can really unite Singaporeans together… and also be able to influence or encourage more investors to come to Singapore.” Singapore Maritime Officers’ Union General Secretary Thomas Tay (second from right) The Singapore Manual & Mercantile Workers' Union in full support of Dr Tony Tan. presidentalelection • workingfor 7 Unions Out In Force For Dr Tony Tan We are supporting Dr Tony Tan because he was an Advisor at Sembawang Shipyard Employees’ Union“ for 30 years. He is a very humble and caring person, and when he became an Advisor the first thing he did was to look into the interests of the workers. The welfare benefits, salary and things as such he was keen. That’s why we support Dr Tony Tan as President. We endorsed him since the first day, and now we are endorsing him still.” Sembawang Shipyard Employees’ Union President M Ramasamy (middle in yellow

Vanessa Teo Vanessa shirt)

For our Marine and Machinery Engineering Cluster, we came to the consensus that we will endorse Dr Tony Tan as the Presidential candidate. Because“ of his past track record, you can see he has served in a few Ministries and as a Deputy Prime Minister. He is the correct person to steer Singapore ahead and I think he can work well with the Government. We have about 20,000 members from this cluster and there are six unions in our cluster. The representatives and the office bearers from the six unions are here today.” Shipbuilding and Marine Engineering Employees' Union President Wong Weng Ong

It is important for us to be physically here. When

we support somebody, it’s good to be present so Teo Vanessa at least we can lend the support. Most of my Executive I think he’s the best candidate among the four Committee“ members, Branch Officials, as well as our potentials. He has experience internationally and that President are here in their own personal capacity to show is very important because he will be the face of Singapore their support.” and“ he must present well.” Singapore Industrial & Services Employees' Union General Secretary Lim Kuang Beng Education Services Union General Treasurer Chiam Tow Jong

Dr Tony Tan has mentioned previously that he is pretty worried about the manufacturing sector and he agreed that manufacturing is part of the important sectors“ that Singapore should have. And I think with that statement, we should endorse him and support him as we will be able to get his support in the future with any downturn and so forth. He has also been involved in the early years of NTUC’s setup… and also provided assistance to our cooperatives. So, we are endorsing him.” Singapore Industrial & Services Employees’ Union President Tan Peng Heng Karene Wong Karene

We are in the electronics sector under the manufacturing group, so we must select a President who actually knows the people on the ground and the economics.“ Formerly, Dr Tony Tan was a Deputy Prime Minister so, very importantly, he actually knows the economic situations and in one way or another he can help us… knowing that he is a very good candidate, we support him.” United Workers of Electronic and Electrical Industries President Francis Muneerah Bee Mohamed Iqbal Muneerah DBS Staff Union is also in full support of Dr Tony Tan. Lim (white shirt with hanging sunglasses)

Picture by TYN 20/20 8 workingfor • IWETF A Redefined And Refined Focus For LM2015

NTUC Secretary-General Lim Swee Say (centre) engaged union leaders in a thought-provoking and interactive dialogue session at this year’s Industrial Workers Education and Training Fund (IWETF) As a Labour Movement, Annual Leaders’ Workshop. we want to improve wages for our workers. Productivity is By but“ the means, whereas the end LM2015 seminar”. He added: “In other Naseema Banu Maideen objective has to be jobs and wage words, LM2015 cannot be a straight improvement for our workers.” line projection of LM2011, it cannot be lobal competition is evolving in all just more of the same… Under LM2011, NTUC Secretary-General Lim Swee Say forms and the Labour Movement one underlying philosophy is that jobs is set to evolve in synchrony to are the best welfare, full employment is tackle these challenges. As NTUC the best protection. But under LM2015, gears up for Labour Movement Industries (UWEEI) - and was organised by the one of our core targets must be to help 2015 (LM2015), its directions will be redefined Ong Teng Cheong Labour Leadership Institute workers secure better wages with higher andG refined from the journey of the Labour on 29 July 2011. productivity and new capability. Movement 2011 (LM2011). “The Labour Movement celebrates its 50th Another area in which the Labour NTUC Secretary-General Lim Swee anniversary and the Republic of Singapore Movement will have sharper focus is Say reiterated these directions at this year’s celebrates its 46 years of achievements. We Professionals, Managers and Executives Industrial Workers Education and Training can be proud of what we have achieved. We (PMEs). SG Lim further shared: “Today, Fund (IWETF) Annual Leaders’ Workshop. have to continue to make progress, so that about 30 per cent of our workers are The event hosted Executive Committee when our children grow up, hopefully, many of PMEs. By 2015, it will go up to 40-50 per leaders from the ten unions in this cluster - them will have better jobs,” said SG Lim. cent. And in future crises that may arise, Building Construction And Timber Industries He highlighted the high expectations while the rank-and-file workers will still be Employees’ Union (BATU); Food, Drinks of workers in Singapore for better jobs and affected, the PMEs are likely to be affected and Allied Workers’ Union (FDAWU); Keppel better lives. This is why union leaders had to more. We will have to look into doing more Employees’ Union (KEU) and Keppel FELS ask themselves “very tough questions at the for our local PMEs.” Employees’ Union (KFEU); Metal Industries Workers’ Union (MIWU); NatSteel Employees’ Union (NEU); National Transport Workers’ Union (NTWU); Singapore Industrial & Services Employees’ Union (SISEU); Shipbuilding and Marine Engineering Employees’ Union (SMEEU) and United Workers of Electronic and Electrical IWETF • workingfor 9 3F, IGP, CBF, BSI, Walruses And Others…

From issues that impact the world to issues within the shop floors, there was a fruitful exchange of ideas and thoughts at this year’s IWETF gathering. Union leaders engaged NTUC Secretary-General Lim Swee Say, as well as other key leaders within the Labour Movement - NTUC Deputy Secretaries-General Heng Chee How and Ong Ye Kung, as well as NTUC Assistant Secretary-General Cham Hui Fong at a dialogue session held on 29 July 2011. Minister of State for Finance and Transport Josephine Teo, a former NTUC Assistant Secretary-General, was also part of the panel at the session. Leadership renewal through the ‘3F’ Model of Flow-In, Flow- Up and Flow-On, the Inclusive Growth Programme (IGP) and the Cheaper Better Faster (CBF) theory were some of the key concepts that were revisited and discussed during the dialogue. And a story of walruses was thrown in to further drive the message of the importance of effective leadership.

What SG Lim Shared… The IGP And BSI Successes “When the National Productivity Council (NPC) was started, we heard many plans to improve These are some of SG Lim’s key messages for productivity. And today, NTUC now has come with the Inclusive Growth Programme (IGP). issues that were brought to the table by union We approached companies and have made sure that through their productivity plans, they leaders at the dialogue session: share their gains with the workers. This pilot project has become the norm for the NPC; now every industry project must have the criteria. It is the same with the Best-Sourcing Initiative No Place For Complacency (BSI), now every contract awarded must meet similar criteria. We should move on with this “Nothing happened by chance. Singapore is approach to other areas.” where it is because of the role we have played NTUC Deputy Secretary-General Ong Ye Kung (pictured above, in blue t-shirt) and how the Labour Movement has contributed to the progress. But no matter how well we do, Earning That Right For Wage Premiums it is never good enough.” “The employers will always resist an The Future Of Manufacturing increase in business costs and they will tell us how difficult it is. But, we “That is this commitment that we will keep have to ask ourselves do we want manufacturing alive at at least 20 to 25 per cent to earn higher wages? We also of our economy. Because without it, we will lose want our children to earn higher our knowhow in product design and process wages. We educate them so that technology. Eventually, this will affect our ability they can do better than ourselves. to do Research and Development (R&D). In One component of business costs other words, our knowledge based industry will is wages. If the overall business be weakened.” costs are able to remain low, then that must tell us something about CBF Will Ensure Certainty the wages too and we should be “The United States (US) has not recovered from worried… the crisis, they now have the national debt crisis “Indeed, we have to face the and have reached the debt ceiling. They are reality that in Singapore, if we trying to raise it so that the Government can want ourselves to do better, the borrow more and print more US dollars. What business costs must go up. But the happens in the US will affect all other countries. important thing is this: If business costs go up and our productivity and efficiency and the In this world of uncertainty, the only certainty is value that we bring to businesses can justify it, actually we are earning for ourselves the right to be Cheaper Better Faster (CBF) to survive to command a wage premium. So, we must always remind ourselves that we must keep better.” Singapore special in some ways. If we don’t make the effort to make Singapore special, then we have not earned ourselves the right to earn that wage premium.”

Keeping Up With Leadership Minister of State for Finance and Transport Josephine Teo (pictured above, writing on white Renewal board) “For the last one and a half years, we have been working on the ‘3F’ model. Our cluster Ensuring Fair Wage Increases of industrial unions has been supportive and “At the national level, when we look at the surveys on the Collective Agreements (CAs) that proactive. A vast majority of the industrial we have, in 60 to 70 per cent of them the CAs’ salaries have remained stagnant for the unions have stepped forward to formalise `3F’ in last six years… so, there are quite a number of workers in the organisation who have been the Union Constitution. We are moving forward working there long enough and could have hit their maximum salary about five or six years to take the next step and the next step will be ago. These are workers who have not enjoyed real wage increases. to formalise it at the NTUC Central Committee’s “How do we tackle this? The challenge is management will say that this is the market rate level. As long as union leaders stay on course for the job. When we push for productivity, they will want to see real increase in productivity and convince more and more unions to come before they adjust. It will take a long time, especially if management does not want to take on board, the formalisation of leadership the lead. What we are trying out now is that we will still push, and are referring some cases renewal will stay alive. So, let’s stay on course to the Ministry. Because we believe that over the last six years, their processes must have so that in time to come, we will be the first improved and the management must not have factored this increment in their productivity. Labour Movement in the world to put in place So, we need a lot of concerted efforts to make this possible.” the `3F’ model so that the Labour Movement can survive for the longest time.” NTUC Assistant Secretary-General Cham Hui Fong

10 workingfor • IWETF Never Be An Ill-Informed Leader

Unity Is The Key It is about unity and not about finger pointing when a problem comes. Ultimately, Union leaders sat through an interactive and if“ you do that, you will not get Walrus and spoke up but lied that things were thought-provoking session on leadership the solution and everybody going on smoothly. The next day, more trouble principles and based their discussions on the suffers. Success is about working surfaced. A new herd of competitive walruses story of walruses as told by the officers of the moved in down the beach. With the supply Ong Teng Cheong Labour Leadership Institute together in a united way and of sardines declining, this invasion became at this year’s Industrial Workers Education solving the problem. To make an obvious and dangerous threat. Still, no and Training Fund (IWETF) Annual Leaders’ that success, everybody, be it one wanted to tell the Big Walrus. Ironically, Workshop. In summary, the story of the ill- a follower or a leader, within everyone knew that only the Big Walrus, informed walrus leader goes like this: that community, population, being experienced, ferocious, and wise, could There was a herd of walruses that lived on everybody must play their part. take the necessary steps to meet this new an island. There were two main characters in The more open and more two- competition and threat. the herd. First, there was the Big Walrus who way it is, the better it will be. After much debate, Basil was tasked to was the chief and leader of the pack. Second, And if the other herd of walruses do it again. Reluctantly, Basil approached the there was Basil who was the second-in- Big Walrus who was still sunning himself on command. There was also the herd - the other didn’t come, the problem the large rock. After some small talk, he said: walruses of the pack. There was once that the would not have come, like the "Oh, by the way, Chief, a new herd of walruses chief wanted to know how things were going foreign talent policy. Whatever seems to have moved into our territory.” The on. Well, as a matter of fact, things weren’t it is, if there is a change in the Big Walrus's eyes snapped open, and he filled going well at all. environment, then as a family, all his great lungs in preparation for a mighty However, none of them had the courage of us must be working together to bellow. But Basil added quickly: “Of course, to break the bad news to the Big Walrus. He find effective solutions.” we don’t anticipate any trouble. They don’t was the biggest and wisest walrus in the herd look like sardine-eaters to me, more likely to be and he knew his business, and that’s why he NTUC Deputy Secretary-General Heng interested in tuna. And as you know, we don’t Chee How had become the leader. Unfortunately, he had bother with tuna ourselves.” developed such a terrible temper that every The Big Walrus let out the air with a long walrus in the herd was terrified of his ferocious sigh. Before long, everyone but Basil had left bark. the water level in the bay had been falling to join the new herd, and Basil realised that the Basil remembered very clearly how the constantly and it had become necessary to time had come to tell the Big Walrus the truth. Big Walrus had scolded and reprimanded travel much farther to catch the declining Terrified but determined, he flopped up to the him the last time the herd caught less than its supply of sardines. Someone should tell the large rock. The Big Walrus was so astonished quota of sardines, and he had no desire to go leader; he would probably know what to do. that he couldn’t even work up a good bellow… through that experience again. Nevertheless, But who, and how? And so, union leaders picked up the values the walruses noticed for several weeks that Finally, Basil was nominated to see the Big spelled out in the story. nationaldayobservanceceremonies2011 • workingfor 11 Thank You Private Educators And Workers! programmes to prepare our students to join a talented, productive workforce capable of meeting the exacting demands of a fast-changing, By Muneerah Bee Mohamed Iqbal competitive global economy,” he said. The NDOC was Mr Heng’s first formal occasion with all the nine unions in the NTUC ingapore has developed Education Cluster comprising of the Education into a reputable education Services Union (ESU), Singapore Teachers' hub and for the first Union (STU), Singapore Chinese Teachers' Union time, the Education (SCTU), Singapore Malay Teachers’ Union (SMTU), Services Union (ESU) will Singapore Tamil Teachers’ Union (STTU), Ngee start a month-long ‘educators Ann Polytechnic Academic Staff Union (NPASU), appreciationS movement’ in Amalgamated Union of Public Employees (AUPE) September 2011 to thank those and Union of ITE Training Staff (UITS). working in private education, (From left, front row): MDIS Secretary General Dr D Theyyendran, NTUC Education Cluster including administrators and Chairperson and STU General Secretary Edwin Lye, Minister for Education Heng Swee Keat, MDIS President Eric Kuan and NTUC Education Cluster Secretary and ESU Executive educators, for their hard work and Secretary Zainudin Nordin reciting the National Pledge at the Education Cluster NDOC. With the continued growth contributions. in the education industry, ESU Executive Secretary and NTUC In his speech, Mr Zainudin also mentioned I am confident that with quality Education Cluster Secretary Zainudin Nordin that with the set-up of the Council for Private education services and good stable made this announcement at the Education Schools (CPE) and the EduTrust certification “ Cluster National Day Observance Ceremony scheme in place, people are more confident of learning environment provided by (NDOC) on 12 August 2011 at the Management the quality of education that private institutions Singapore, we can make Singapore Development Institute of Singapore (MDIS) provide. the Boston of the East. We can then Integrated Campus, where Education Minister MDIS is an example of a quality private provide quality education not only Heng Swee Keat was the Guest-of-Honour. institution with various education programmes to Singaporeans but to anyone who September will see a series of road shows launched in response to the skills and knowledge is seeking for quality education in at participating institutions as a way to thank needed by the Singapore economy. In his the region. This in turn will help to workers in the private education sector. speech, MDIS President Dr Eric Kuan said that bring more jobs opportunities in the Employers, colleagues, students and parents can MDIS has also been doing its part in retraining also show their appreciation for an educator or workers to become employable and remaining education industry to our shores.” worker in private education services by posting alert to global trends. “In our role in Singapore's NTUC Education Cluster Secretary and ESU a note on a specially-created section on ESU’s nation building, MDIS will continue to deliver Executive Secretary Zainudin Nordin Facebook page. high quality, globally-recognised education Staying Ahead In Challenging Times

Story and picture by Vanessa Teo me, one of the best examples he spirit of resilience was once again of the Singapore Spirit is really demonstrated at PSA’s National Day PSA. The unions working Observance Ceremony (NDOC) on 10 together with the management August 2011, with participation from to make sure that you stay the Singapore Port Workers’ Union ahead of the game.” (SPWU), Port Officers’ Union (POU) and Minister And looking ahead, Mrs ofT State (Finance, and Transport) Josephine Teo Teo sees the continuity of a who was the Guest-of-Honour. good tripartite relationship as While acknowledging the challenges that the way to go forward, and Singapore and the shipping industry may face in one instance, saw how the due to issues such as the unsolved foreign debt close working relationship crisis in Europe, problems of overcapacity in the has brought about a positive shipping industry, increasing competition from impact to the company and regional ports and more, Mrs Teo also expressed workers. Minister of State (Finance and Transport) Josephine Teo (middle in red) together with union representatives and management partners celebrate the nation’s 46th birthday. her confidence in PSA. “I know that PSA has Said Mrs Teo: “…as you have proven many worked in close cooperation times in the past, I have every confidence that with the union, and also the government, to up- So as we celebrate our 46th PSA will be able to rise to the challenge. And it’s skill, re-skill, and multi-skill its workers, in the first National Day, I have reason very much in keeping with this year’s National ever collaboration among all major port industry Day theme - ‘Majulah the Singapore Spirit’. So players and tripartite partners. Up to 10,000 port to be optimistic about PSA as a when the nation has such a theme, the media workers will be trained in various specialist tracks key“ driver of Singapore’s premier will call us up and ask what does the Singapore under the new port services WSQ… international hub port status. Spirit mean to us. “Workers can also look forward to better Mutual trust and respect between “To me, it’s quite straight forward. It is the progression through this framework, and long management, union and staff, spirit of not being willing to accept no for an term employability which is becoming quite which has been built over the answer. The spirit of resilience, of being tougher difficult to achieve worldwide. In turn, I know decades, have served you very when the times become harder, and it is about that this will also help PSA to develop a quality well. These are the ties that bind, being willing to work together to overcome our workforce that can be optimally deployed and should never be taken for limitations, whether in terms of our economy, in across all your five container terminals, which terms of our society, or in terms of companies’ is important as you configure and reconfigure granted.” growth. So this has always been how we come yourself to better serve your customers,” said Minister of State (Finance, and Transport) together and overcome our limitations, and to Mrs Teo. Josephine Teo 12 workingfor • nationaldayobservanceceremonies2011

NTUC Is Well Geared Growing The Productivity Up For All Times In the sidelines of the National Day Dough With Joint Hands Observance Ceremony held at Prima Limited, NTUC Deputy Secretary-General Ong Ye Kung addressed queries on how the Labour Movement will tackle the global economic situation and inflationary pressures. With the economic climates in the United States and Europe in mind, he said: “Both are posing quite significant threats to the global economy. If the global economy sneezes, Singapore will catch a cold. Our utmost concern is if we have a global Management partners, recession, it will probably slow down inflation. employees and union Inflation may be less of an issue as oil prices leaders at Prima Limited are already coming down. I think the big are looking forward to keep improving worry for us is unemployment. productivity for sweeter “Every job you lose is another family returns every year. getting into trouble. Fortunately, over the By Naseema Banu Maideen years, we have built up tripartite relationship and we will build in all the programmes rima Limited has a good buffet of Besides making work easier, productivity has that we can implement. We must pretty initiatives lined up on its productivity also taken a quantum leap. In one of the manual much go back to what we did in 2008 - cut table. These initiatives were highlighted lines, operators could pack 2,000 bags in half a costs to save jobs and not cut jobs to save at the National Day Observance day. With equipment, they can now pack up to costs - this has to be put in place again. Ceremony held on 12 August 2011, 3,100 bags in the same time. The schemes and programmes are there. in conjunction with the Food, Drinks and Allied Chief Executive Officer and Founder of If the time comes, Singaporeans, workers, Workers’P Union (FDAWU). Prima Limited Mr Primus Cheng said it is unions and employers, we can all gather NTUC Deputy Secretary-General Ong important to “untie all bottlenecks to be able to together and fight on the united front to cut Ye Kung, who was Guest-of-Honour at the be flexible and responsive to meet the demands costs to save jobs, then we can pull through event, noted that the company has been of the worldwide market. He added: “Everyone together…. so, the programmes are there, working together with the Labour Movement in must be committed to work together… We what we want to test is the spirit of unity… enhancing its productivity levels. For instance, must also streamline processes to achieve each recession, we are better prepared than the loading and unloading of confectionery greater productivity. Greater productivity must the last.” products into its Prima Deli Division's trucks for be obtained through workers’ efficiency and DSG Ong also said clearly that the delivery to customers' outlets is currently done job enlargement. This is where the right type productivity momentum within the Labour manually. The process requires intense physical of training comes in and we must inculcate the Movement will be kept up to beat. He effort and is especially taxing for the aging culture of lifelong learning in our staff.” added: “We in NTUC, we started off with workforce. Such manual jobs hinder the hiring of DSG Ong also pointed out how Prima IGP - Inclusive Growth Programme. Really, new drivers. Group’s growth is a similar reflection of what we are saying through IGP is that To improve productivity and efficiency in this Singapore’s progress. “First, it is about building when we get Government funds to increase loading and unloading process, the company up a profitable and successful business from productivity, the conditions of the funding is is planning to install retractable tailgates at the almost nothing… Second, like Singapore, the that you measure the productivity gains and back of the delivery trucks. The tailgates will company has to make a living by venturing you share the gains with workers. That’s how facilitate the handling of goods from ground beyond Singapore’s shores… Third, while the scheme runs and I think, increasingly, level to the loading dock platform with the ease expanding overseas, the company never many agencies are starting to see the logic of mechanised elevation. neglects its home base. The home is still its of this scheme and are going to embrace The company has also automated its priority,” he said. It is also significant that the this principle. I am hopeful that we will see a packing section to ease the manual work of the company and FDAWU enjoy strong Labour- bigger and stronger and more impactful push packing operators, who now are just required to Management Relations which have played a key for productivity.” learn and operate the programmed equipment. role in the business’s growth and progress.

Driving Up

Cohesiveness NTUC Deputy Secretary-General omfort Delgro and its group of and NTWU Executive Secretary Ong Ye Kung (in light purple companies celebrated its National checkered shirt), NTUC President Day Observance Ceremony on John De Payva (in green shirt) and ComfortDelGro management 8 August 2011, together with partners, celebrate the nations the National Transport Workers’ 46th birthday with pride and joy. Union (NTWU). The ceremony saw some 900 Cemployees taking part in the celebrations with special guests NTUC President John De It was a good performance and Payva and NTUC Deputy Secretary-General As for ComfortDelGro’s NDOC which saw so many foreigners I am impressed by the high and NTWU Executive Secretary Ong Ye Kung. spirits displayed by ComfortDelGro’s Those present were also treated to an exciting actively participating, it was a wonderful feeling for me! They were so employees“ as we celebrate our nation’s performance put up by ComfortDelGro’s choir “ 46th birthday.” team, which sang community songs from much a part of Singapore.” all races, making it a truly meaningful and NTUC Deputy Secretary-General and NTWU NTUC President John De Payva enjoyable ceremony for all present. Executive Secretary Ong Ye Kung

nationaldayobservanceceremonies2011 • workingfor 13 Excelling With The ‘Sembcorp Marine Spirit’ The strong tripartite By Joshua Joseph partnership between chievements employers, the unions and our were celebrated Government“ is another key at Sembcorp reason for Singapore’s success. Marine’s Jurong I am pleased to note that Jurong Shipyard as over Shipyard, its employees and the 5,000 employees and resident union the SMEEU Jurong Shipyard Acontractors gathered to Branch were awarded the Model participate in the National Day Partnership Award by NTUC for Observance Ceremony on 11 August 2011. The celebration creating a more inclusive workforce was jointly organised by by improving productivity, sharing Sembcorp Marine and SMEEU gains and investing in workers’ (Shipbuilding and Marine skills training.” Engineering Employees’ Union) Senior Parliamentary Secretary for Jurong Shipyard Branch. Education and Law Ms Sim Ann Guest-of-Honour Senior Alvin Beh Lip Teik receiving his WSH Innovation Award from Senior Parliamentary Secretary for Education and Law Ms Sim Ann. Parliamentary Secretary for Education and Law Ms Sim Ann addressed the learning in Singapore such as the Institutes conventional ways…that’s why we need to workers at the event. She said: “A key driver of Technical Education, polytechnics and have this Innovation Convention to promote of Singapore’s economy, this sector has made universities, Ms Sim Ann encouraged workers innovativeness and to promote a safety culture significant contributions to the country’s status to “enhance your skills, pursue higher education among our workforce, in line with our WSH as an integrated maritime hub of choice. With and to take advantage of the many learning objective to provide an accident-free place for a total output of more than $16 billion last opportunities provided in Singapore.” our workforce.” year, the sector accounts for close to 6 per Winning a total of 12 awards at this year’s In his speech, President and Chief cent of our country’s Gross Domestic Product Workplace Safety and Health Awards, Ms Executive Officer of Sembcorp Marine Wong (GDP) and generates about 91,000 jobs for the Sim Ann commended Jurong Shipyard for Weng Sun spoke of “Sembcorp Marine’s economy.” ensuring high standards of Workplace Safety spirit characterised by our relentless drive to She also hailed the sustaining and Health (WSH) in a competitive industry. continually improve and upgrade ourselves.” competitiveness of Sembcorp Marine’s Among the winners awarded on the day was He shared on initiatives in place to strengthen continuous investments in Research and Alvin Beh Lip Teik, 29, and his team who capabilities, build a strong team through Development and innovation which have led received the first prize for the WSH Innovation training and upgrading, continuous innovation to enhanced productivity and operational Award. He shared: “Of course, I feel happy as well as upholding WSH. efficiency. She added:”I am pleased that you for winning this award because one of our “Going forward, it is vital for our employees, are actively engaging employees in innovating core values, Sembcorp Marine’s core value, management and union to work together in work processes for productivity and workplace is innovativeness. And I always support synergy to chart new pathways and steer the improvements.” innovation projects for continual improvement company towards sustainable growth. Let us With Sembcorp Marine’s continued purpose to improve the conventional method. continue to build on the foundation laid by investment in training and upgrading and its Usually the human nature resists to change our pioneers and keep the ‘Sembcorp Marine efforts in working closely with institutes of higher because they feel comfortable with their spirit’ going strong,” he said.

‘Majulah’ To Productivity, Inclusive Growth, Tripartism

n keeping with the `Singapore Spirit’ of National Day, Deputy Prime Minister and Let’s work Finance & Manpower Minister Tharman Shanmugaratnam said that the Ministry together of Manpower (MOM) must continue to “Majulah” with three key priorities for the towards a higher future: “First, to boost productivity across the board; second, to ensure inclusive skilled“ workforce, growth where all Singaporeans benefit; and third, to sustain and add resilience to a higher level of tripartism in Singapore. These priorities are all interwoven. Each depends on the other,” productivity, and Isaid Mr Tharman, who was Guest-of-Honour at MOM’s National Day Observance Ceremony on 8 August 2011. a better standard The NDOC was attended by about 500 employees from MOM, Singapore of living for all Workforce Development Agency, Central Provident Fund Board and Singapore Labour Singaporeans. Foundation. It also included performances by MOM’s staff and the children from MOM’s Let’s keep up our Kinderland Child Care Centre. ‘Majulah’ spirit, remaining ever ready for challenges in the economic landscape and ever steadfast in our service to the nation.” Deputy Prime Minister Tharman Shanmugaratnam (pictured above)

The children from Kinderland Child Care Centre putting up a performance. 14 workingfor • nationaldayobservanceceremonies2011 NTUC Income Celebrates Multi-Ethnicity!

By Gwen Sin One Voice, One Heart, One People: NTUC Income Management extends nergy was visibly high at NTUC a yearly invitation to Singapore Income’s National Day Observance Insurance Employees’ Union (SIEU). Ceremony, as cheers and whistles Present were (first from left): Miss Mary G Tan, Senior Vice President, from the 300-strong audience HR for NTUC Income; Mr Luke Hee, grew louder and stronger for all SIEU Deputy General Secretary; Miss Jennifer Yap, SIEU-Income branch’s the dynamic performances put up on 8 Vice President; Mr Tan Suee Chieh, AugustE 2011. Six teams, formed by different Chief Executive Officer for NTUC departments within NTUC Income, came Income; Mr Willie Tan, SIEU General Secretary, and Miss Patricia Ng, together and contested one another with Senior Manager and Head, Employee creative and original skits, songs and Engagement for NTUC Income dances, which has been Income’s unique tradition of celebrating Singapore’s birthday yearly. The event ended on a euphoric note, as everyone sang in unison and pride of Singapore’s 2011 is an important year for Singapore. It is a achievements and progress, with past and present National theme songs watershed year, where things shifted. It signifies in closing. to us that change is constant, and that change is what NTUC“ Income will experience as an organisation as NTUC Income is a very important social enterprise as well. Obviously, if you are a Master of a strong ship, you far as the Labour Movement is concerned. Over the can face change with confidence. But if your ship is years, the NDOC at NTUC Income has become a tradition not strong, you will face change with concern and fear. for“ the management and staff to come together to mark Fortunately, unlike the United States, Japan or Europe, the National Day Celebrations. At NTUC Income, it is very Singapore is strong and resilient. NTUC Income is also in special because the staff willingly came up with spontaneity a very good shape. in team competition to celebrate the event with a lot of I am not going to say that the future is going to be energy. I always enjoy coming to NTUC Income's NDOC. easy. But we work hard, we have good values, we have Mr Tan Suee Chieh had just mentioned in his NDOC good people, we have very good supporters, so we are in speech to the staff about the latest development of the a very good shape to move forward. That’s fundamentally economic crises in the USA and Europe would have the same for both NTUC Income and Singapore, because dampened the prospect of Singapore's economy this year. it has achieved tremendous progress for the last 40 But I think we are still in good shape. Hopefully, we can still years, and we are just going through another stage of maintain good economic growth, and have more jobs for transition and transformation. I remain optimistic and Singaporeans. That is my wish for this National Day.” hopeful for Income and Singapore.” Willie Tan, General Secretary, Singapore Insurance Employees’ Union Tan Suee Chieh, Chief Executive Officer, NTUC Income (SIEU) More In Store To Fuel The OPEC Industry We must be watchful for the world economy may By dip again and we must track our Muneerah Bee Mohamed Iqbal developments“ and be ready to ven though Singapore is reliant respond to external challenges. on oil and gas imports for energy This calls for a close partnership needs, our OPEC industry has plenty between unions, employers and of achievements to be proud of. government. This is a strong Speaking at the Oil, Petrochemical, tripartite partnership which we Energy and Chemical (OPEC) Cluster National have forged over the years and DayE Observance Ceremony (NDOC) on 11 it is one of Singapore’s most August 2011, Minister of State for Defence sustainable advantages.” and Education Lawrence Wong, who was the Guest-of-Honour, said: “If you look at the energy Minister of State for Defence and and chemical cluster in Singapore, it accounts Education Lawrence Wong for 30 per cent of our total manufacturing United Workers of Petroleum Industry General Secretary K Karthikeyan (left) presenting a token of appreciation to Minister output. It generates nearly 60,000 jobs and the of State for Defence and Education Lawrence Wong. Hazardous Chemicals Programme’. Infineum value added per worker is about two times the (Singapore) Private Limited also presented their manufacturing average.” something that I was involved in when I was in best practices during ‘Industry Sharing on WHS The industry is slated for more growth in the Energy Market Authority (EMA) but I’ve been Practices’ by Infineum Singapore Plant Manager the future as there are plans to invest heavily following the progress. I know they are making Lim Tau Chen. in Research and Development across a wide good progress in terms of getting the terminal The OPEC Cluster is made up of six range of segments and to grow the potential built. It’s about half complete as I understand,” unions: Chemical Industries Employees’ Union in the clean energy sector. The master plan Mr Wong shared. (CIEU), ExxonMobil Singapore Employees for Jurong Island Version 2.0 is also being The NDOC was followed by a Workplace Union (EMSEU), Singapore Refining Company developed to get it to be more integrated and Safety and Health (WSH) Seminar where a Employees’ Union (SRCEU), Singapore Shell sustainable. representative from the Ministry of Manpower Employees’ Union (SSEU-Shell), Union of Singapore’s first Liquefied Natural Gas gave a presentation on ‘Chemical Statistics, Power and Gas Employees (UPAGE) and United (LNG) terminal is also well on its way. “That’s Chemical Incidents and Management of Workers of Petroleum Industry (UWPI). nationaldayobservanceceremonies2011 • workingfor 15 Sailing Ahead On A Capable, Productive Workforce

By Nicolette Yeo I would like to commend Keppel’s management team t is really not a stretch and the unions for working together to call Keppel FELS a all“ these years. This relationship of model employer. Their trust and communication has been exemplary achievements nurtured over many years. Moving in raising productivity and enhancing the employability of ahead, this strategic partnership is Iits workers were highlighted by a key factor for Keppel’s continued Member of Parliament for Jurong success. I am confident that you GRC Mr Desmond Lee at the will continue to strengthen this company’s combined National Day relationship and enjoy many good Observance Ceremony (NDOC) Member of Parliament for Jurong GRC Desmond Lee (third from left) with KFEU Executive Secretary Goh Sor Imm(left), General Secretary Atyyah Hassan (second from left) and years ahead.” with Keppel FELS Employees’ Keppel Offshore & Marine Chief Executive Officer Tong Chong Heong. Member of Parliament for Jurong GRC Union (KFEU) on 10 August 2011. Desmond Lee Addressing staff and management as well closely with the unions during economically as union leaders as Guest-of-Honour, he noted uncertain times to retain its workers, rehiring of that these strategies may help to weather the retired workers, implementing the Workplace potential economic storm ahead. “Government Safety & Health for the Marine Industry a modern workforce to meet the challenges of programmes encourage the upgrading of Workforce Skills Qualifications (WSQ) course, the global industry,” noted Mr Lee. skills and rehiring of older workers and I am training and recruiting about 130 supervisors He also commended the company’s encouraged to learn that Keppel has been a in different marine-related trades under the Workplace Safety and Health (WSH) measures, consistent supporter of these initiatives. I am Super V Programme organised by NTUC, noting the undertaking of new initiatives to make also told that Keppel continues to invest in the the Association of Marine Industries and the the workplace safer and healthier and launching productivity and development of its workers, Singapore Workforce Development Agency of the Keppel WSH 2018 initiative in line with in collaboration with industry and government (WDA). the National WSH 2018 strategy. Long service bodies,” said Mr Lee. “These and other measures to invest in awards were also given out to 209 Keppel FELS He went on to elaborate on the key efforts your people with competent skills and improve employees at the event. made by Keppel FELS. They include working productivity levels will go a long way to creating

First Collaboration Amongst Four Pre-School Providers

Participants from four pre-school education and services providers put up a spectacular performance.

By Gwen Sin to legendary folksongs as well as contemporary collaborative efforts with My First Skool, PCF, or the first time, parents in the Ang tunes, which strongly displayed their blooming Jamiyah Kindergarten and Thye Hua Kwan Moral Mo Kio constituency were treated to awareness to embrace multi-ethnicities and Society. Parents are given more choices to enrol wonderful performances put up not by cultures in Singapore. their children in any of these schools which are one, but four pre-school education and NTUC Assistant Secretary-General, Ang Mo affordable to them,” said Mr Seng. services providers this year. About 29 Kio GRC MP and Adviser to Ang Mo Kio GROs He added: “It also nurtures inter-generational students from My First Skool at Ang Mo Kio Blk Mr Seng Han Thong who was Guest-of-Honour bonding, where the parents and grandparents 601F joined forces with another 58 students from was visibly delighted with the overwhelming will come to watch their children or grandchildren PAP Community Foundation (PCF), Jamiyah response and first-time collaboration amongst perform. So it really makes the whole ambience Kindergarten and Thye Hua Kwan Moral Society the four pre-school education and services different. Everybody enjoys it, and so do we. to perform in a spectacular National Day concert providers. We see this as a successful model. Not only do on 13 August 2011. “Children are the future of our country. we work together, we also play together, live The adorable and gregarious participants Parents like to enquire more about such together. We appreciate that we could do more definitely brought out much joy and glee from the pre-school education and services for their together. That’s the purpose of it - do well, do 450-strong audience, as they sang and danced children. We are very inclusive by initiating such good, do together, do more.” 16 workingfor • nationaldayobservanceceremonies2011 Reinforcing Security With Best Practices

USE Advisor Patrick Tay (first from left); NTUC Deputy Secretary-General Heng Chee How (sixth from left); USE President N. Silva (fifth from right); NTUC Care and Share Director Zainudin Nordin (fourth from right) and USE Executive Secretary Desmond Choo (second from right) with recipients of the certificates of participation at the USE NDOC.

By Gwen Sin I know, from my background all those years ago (in the Singapore Police Force), and continue to know, that my brothers and sisters in he evolving landscape at Marina USE have always worked hard, and they know the difficulties of making South resembles much like the something almost out of a very low base, and keep going. They have to rapid transformations in the local “ security industry over recent years, understand the importance of not doing it alone, but doing it together. noted NTUC Deputy Secretary- Because it is in that solidarity, in that unity, in that partnership, in that alliance General Heng Chee How at the National Day that you can combine strength, and you can create transformations.” TObservance Ceremony organised by the NTUC Deputy Secretary-General Heng Chee How Security Industry Regulatory Department (SIRD) and Union of Security Employees (USE) on 11 August 2011. Together with tripartite partners such as new initiatives aimed to raise standards and Speaking as the event’s Guest-of-Honour at the Ministry of Manpower, SIRD, Security performance of the security industry would be the Marina Barrage, DSG Heng recalled: “The Association (Singapore) (SAS), Association introduced by SIRD at the later part of this year, security industry in Singapore has transformed of Certified Security Agencies (ACSA) and a new pillar meant to assess Security Agencies itself in professionalism, and in the pride that Central Provident Fund Board, enforcement on their employment standard and HR practices people feel working in the industry. Look at has tightened against rogue agencies violating such as quarterly performance incentives, where we are standing today - this Barrage regulatory practices in the Employment Act, with payment of Annual Wage Supplement (AWS), is built on land reclaimed from the sea. This reduced breaches from 9.7 per 100 checks in recognition of long service and annual increment Barrage creates the Marina Reservoir, which 2009 to 4.3 per 100 checks in 2010. for the security officers. in time to come, will be a fresh water reservoir, In 2010, the Inclusive Growth Programme In the near future, Security Agencies adding to our stock of fresh water resources. (IGP) also encouraged security employers to tap would also be required to display their grading These outcomes were all created because of on technological upgrades such as Bio-metric at individual worksites. This will hopefully our will to survive, to overcome and to thrive. I Access & Scheduling System, Remote CCTV encourage the Agencies to perform better see an immediate and strong parallel between Surveillance System and Visitor Management for their annual grading exercise. The grading these and what has been achieved in the System. Security officers benefitted by would also help buyers to better evaluate their security industry.” becoming more technologically savvy and more options when hiring a Security Agency. This is evident, where the number of productive, as they are now able to take on The Singapore Workforce Development licensed security officers has increased more responsibilities, which in turn helped them Agency has also been working closely with from 30,000 to 50,000 during the last two to earn better wages, from $900 to $1,500 security industry partners to enhance training years. Initiatives such as the Best Sourcing currently. provided under the existing Security Singapore Initiative (BSI) scheme and the First Mover Looking forward, the security industry Workforce Skills Qualifications framework to Programme have significantly improved the hopes to engage two security associations, meet the industry needs, with additional and working conditions for security officers, such as SAS and ACSA to further develop and enhance enhanced training courses by the second incentivised training and flexi-working hours. the skillsets of the security officers. Other quarter of 2012.

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By Vanessa Teo It has just been a week since Singapore celebrated her birthday with dazzling performances taking place at the Floating Platform, as well as at the Padang with Young NTUC holding the fort. The significant day saw many history-making events taking place, such as the formation of the world’s largest human flag, as well as the first NTUC ‘U’ hallmark flag. At the main parade, it was also the first time that Young NTUC performers were asked to take part in the acts to engage the audience. Be it at the main parade or at the Padang, members of the Labour Movement who took part in the celebrations have burnt countless weekends and late nights just to ensure they delivered their best. And the ‘never say die’ spirit which members displayed, be it Young NTUC performers or union members, truly resonated with the Labour Movement’s as they pushed their limits to overcome challenges that came their way. One such individual who overcame her personal challenges was Madam Saffiah Abdul Kader who is a Senior Associate in NTUC’s Information Technology Department (ITD). With the encouragement given by fellow colleagues, friends, and staff from Young NTUC, Madam Saffiah was left with a beautiful memory that she will never forget. Below is her account of her journey with National Day Parade 2011:

hank you to Young NTUC for inviting me and the rest of the young NTUC members, who have now become my friends, to join in NDP 2011.They have done a great job, Tleaving wonderful memories for us to remember on 9 August 2011. “Even though it was only a two minutes performance on stage, we had most of the fun happening offstage, from the first training at Kranji Camp to the Floating Platform. At the beginning, we didn’t know each other, and were like strangers. But after many rehearsals, we became like one family where we shared fun, jokes and laughter, and basically went crazy together! “The rehearsals were tiring, so we had our own fun by taking photos in the toilet, posing at the Old Chang Kee van, playing monopoly and doing many things that can make us laugh. Now when I look back at the photographs, I will miss the rehearsals we had on Saturdays, as well as the many months that we have spent together. It will always be a sweet memory for me. “I had family commitments and a heel problem too, but because of these friends and the Young NTUC staff that encouraged me, I did not give up and actually made it through to perform at the main parade on National Day. Majulah Singapore! We will, we will rock you, Majulah!” To document the happy memories shared, Mdm Saffiah too created her own photo montage to capture the precious moments spent together which she would like to share with the rest of the Labour Movement family as well.

In the most uniquely Singapore way, NTUC ITD Senior Associate Saffiah Abdul Kader created her own photo montage to capture beautiful memories she had at National Day Parade 2011. 18 workingfor • inclusivegrowth A Real Good Deal For Real Estate Agents U Associate Programme Reaches Out To Institute Of Estate Agents, Singapore

By Nicolette Yeo

early 1,800 real estate agents registered to the Institute of Estate Agents, Singapore (IEA) are in Nfor a real treat. Their IEA membership now allows them to enjoy all the NTUC IEA President Mohamed Ismail Abdul Gafoore (front row, left) and NTUC Director (Membership) Vivek Kumar (front row, second from right) are two of membership benefits the signees sealing the MOU. Bearing witness is NTUC Director (PMEs & Legal Services) Patrick Tay (second row, second from right), together with NTUC Central Committee members and IEA Exco members. and privileges at no extra cost! This is all part of the Partnership Agreement inked between the real a couple of hundred dollars but is subsidised by “Looking at the resident workforce of about estate body and NTUC on 5 August 2011 to UTAP ‘pay’ of $250,” he explained. two million, they comprise about 650,000, make IEA a U Associate programme partner, The new partnership was music to the we are really looking at how, as a Labour the second after the Nanyang Technological ears of IEA Mediation Board member David Movement, we can value add, be their voice, at University Alumni Club. Wong who felt that the additional benefits and the same time also to connect with them, this At the signing ceremony, IEA President privileges, particularly UTAP, would serve as a particular PME community which is growing. Mohamed Ismail Abdul Gafoore explained that strong motivation to attract people to enter the Why I say it is growing? Because if you look real estate agents who join IEA this year will real estate industry and become a member of at the rising affluence, standard of living, and enjoy a waiver of the annual NTUC membership IEA. He added that he, too, is likely to utilise the educational qualifications of Singaporeans, fee of $117 as well as a subsidy the following UTAP for CPD activities. increasingly this group of PMEs will be the year. “We don’t charge the additional fee as far Echoing these sentiments was fellow future rank-and-file of tomorrow,” he said. as part of this because of this current MOU that Mediation Board member Lengson Chiu, who Noting that the Labour Movement has we have entered into; it is just one fee that they added that members could also enjoy the been embarking on various PME outreach pay for being an IEA member and they will enjoy courses offered by NTUC and other providers, efforts, Mr Tay explained that by “developing all these entire privileges,” he said. which gives them more choice, and yet still be these partnerships and outreach to the various Guest-of-Honour NTUC Director (PMEs able to receive subsidies. communities, we hope to bring benefits to & Legal Services) Patrick Tay urged IEA The inking of the Partnership Agreement is connect as well as to engage, and together members to tap on the privileges offered part of the Labour Movement’s efforts to reach with the respective associations, groups, and by NTUC, particularly the Union Training out to more PMEs (Professionals, Managers communities, we have a bigger voice in more Assistance Program (UTAP) “which is one step and Executives). Mr Tay pointed out that there ways than one.” He added that the Labour towards our NTUC and Labour Movement’s is a strong impetus for the Labour Movement Movement will be stepping up their PME strive to encourage professional and career to do so as PMEs will form a large segment of outreach efforts and more can be expected in development, to undergoing training and the workforce in the future. the future. upgrading”. He noted that the entire range of training programmes available under UTAP, including those offered by Next U and IEA “will More Job Protection Needed For PMEs? help to upgrade and further professionalise the entire industry of real estate agents”. At the Partnership Agreement signing ceremony between NTUC and the Institute of Estate NTUC Director (Membership) Vivek Kumar Agents, Singapore (IEA) on 5 August 2011, Guest-of-Honour NTUC Director (PMEs & Legal shared that UTAP will now incorporate three Services) Patrick Tay noted that Singaporean PMEs (Professionals, Managers and Executives) IEA programmes - Real Estate Salesperson were becoming “extremely vulnerable” to global competition and market uncertainties. He Course (RES), Real Estate Agency Course hoped that the Government would look into either labour market testing or setting a foreign (REA) and Continuing Professional Development PME dependency ratio to prevent local PMEs from losing out to foreign talent in the global (CPD) activities - which are mandatory for IEA race for jobs. members and are a requirement for real estate “As you are aware, currently, we have a foreign worker dependency ratio imposed on licensing and renewal of registration by the certain industries, particularly the work permit holders but there is no ratio yet for PMEs per Council for Estate Agencies (CEA). se. This particular group which is growing in population significantly, perhaps a point which Calling UTAP a “win-win” benefit, IEA Government should take note is to look at perhaps exploring the concept of PME dependency President Mohamed Ismail Abdul Gafoore ratio to ensure Singaporeans are put first. In fact, this is not something new; Secretary-General noted that it would help their members engage NTUC (Lim Swee Say) has raised this up a month ago but I’m suggesting also to take it in CPD activities without worrying about the one step further and hopefully the Government (can) examine this concept of labour market costs involved. “The U Tap is very timely testing, something which is not new, but countries like the UK, Australia and New Zealand simply because it allows the opportunity for have already embarked on it,” explained Mr Tay. the salesperson not to take a repetitive course Essentially, labour market testing requires companies to exhaust all local sources of just because of the budget, but they can go to recruiting Singaporean workers to fill job vacancies, including placing advertisements and enhance their professionalism or (acquire) some engaging employment agencies, before they are allowed to hire foreign workers. more in-depth knowledge which can cost them inclusivegrowth • workingfor 19 When Employees Fight Three colleagues went for a drinking session in a neighbouring country after a day’s work. They allegedly got into a fight amongst themselves. Their employer heard of the alleged fight and went on to terminate these workers’ service with the company. These workers are union members and they approached FDAWU for assistance. Is the company justified in terminating the workers for an alleged event that took place outside office hours and not over business duties?

By Oh Shan Ming Industrial Relations Officer: Food, Drinks and Allied Workers’ Union The union took cognizance of the issues on 4) The company could not prove there was a hand and in its investigation determines that the fight amongst these employees t is generally acceptable that an employer unhappy incident is not work related. There was has the right to insist that their employees no evidence that fighting actually took place. The case was brought to the Ministry of behave in a certain manner in the company There were irregularities and questionable areas Manpower’s attention as a worker’s work permit premises or during the course of their on the alleged incident. was also cancelled by the company after the duties. The employer can dismiss their Yet, the employer decided to terminate incident. After several rounds of discussions workers if there is gross misconduct on the part all workers who were involved in the incident, with the management representative, the ofI the workers. due to the most probable conclusion of the company agrees to reinstate the workers. The However, if the employer dictates the facts of the case. The union had to object to workers also accepted that for the period of behaviour of the workers after office hours and the dismissal of the workers and urged the time when they were not working, the company outside company premises, it may intrude into company to reinstate them on these premises: will pay them half of their monthly salary. the workers’ privacy. Yet, the union should not The company would have saved itself block the employer from taking action to ensure 1) Alleged incident took place at workers’ from the hassle if it has conducted a thorough that workers do not take their unhappiness out personal time and out of Singapore investigation and held a Board of Inquiry to give on colleagues outside company premises and/or 2) Alleged incident is not work related these employees a fair hearing. This is yet another outside office hours. 3) The workers were not given a fair hearing case of union at work when workers needed help. MIWU Pays Tribute To Past Contributors With ‘Juz For U’ Night

By Joshua Joseph t was an eventful night on 4 August 2011 at Orchid Country Club as Metal Industries Workers’ Union (MIWU) marked its 30th anniversary celebrations by paying tribute to past union leaders, management partners, Ministry of Manpower (MOM) officials and staff who hadI journeyed with the union over the past 30 years but left. The day was made more significant as it was the official date that MIWU was registered as a union and had its affiliation with NTUC. In his opening address, MIWU First Vice- President Herbert Yeo said: “As we celebrate our 30th anniversary, we want to show appreciation to those who have journeyed with us. This evening, I'm quite happy Last month, we organised a simple event to thank members with 30 or more years to see a lot of old faces which membership. MIWU turned 30 today and no other day can be more appropriate to I hardly get the opportunity to do so organise this simple event to thank all union leaders, staff, management partners and without“ this invitation. This is really MOM officials who have been part of our journey but left due to some reason or so. one-step forward, after 30 years of Though you have moved on, we have not forgotten you. For without you we will not be where we are today. So this evening is organised ‘Juz For U’." formation and still maintaining a good Gracing the occasion was special guest and Chairman of MIWU Council of rapport with workers as well as ex- Advisors Lim Boon Heng who launched MIWU's alumni. He encouraged the alumni to managers and HR (human resource) share their “wealth of knowledge” and experiences with the younger generation to help people. I think this is something very them respond better to challenges that lie ahead. He also called for the need for more unusual. This is a really good idea for people to forums and occasions to discuss more important subjects so people “can go off more gather and see each other and how we can grow with enlightened and therefore people can decide what is good and what is right for us.” the years.” Present at the event was founder member Mr Varukatty Mohamed who shared on the event: "For people who you have not seen a very long while, this is a re-union Rosy Leong, formerly human resource company representative kind of thing, so you feel good about seeing them. The fact that MIWU provided an opportunity and occasions like this for long-time friends to meet up is in itself a really I’m very happy to be invited, that they have memorable day…and it is great to see my old photos… With the start of the alumni, not forgotten me. I thought after my retirement we will continue to network, to keep in-touch with people of the same interest who they might forget me and that’s the end of the story. have contributed in the past." But although we are no more in the government To truly illustrate their appreciation to attendees, the exco set up stalls with food “ from the old days and the team in their blue MIWU shirts even stood at the buffet line service, I am a retiree now, they still remember and to serve the guests their food. And to complete the feeling of nostalgia, there was for that I’m very pleased and very grateful.” even a photo gallery of old photos and attendees could request for reprints of their old Wan Liang Tin, former Deputy Director, Industrial Relations photos. (Ministry of Manpower) 20 workingfor • inclusivegrowth

NTUC Link Receives ISO 27001:2005 Certification By Marc Wang Assistant Director, Marketing, NTUC Link Private Limited

ince 14 July 2011, NTUC Link Private Limited joins a select group of about 40 companies in Singapore to be awarded the ISO 27001:2005 certification for Information Security Management Systems (ISMS) by TÜV SÜD PSB Private Limited. NTUC Link Chief Executive Officer (CEO) Tony Tan said: “Being a data- rich organisation, it is our priority to optimise our systems and safeguard customer Sinformation. While we have stringent security measures in place for our Plus! Customer Loyalty System, the ISO 27001 certification process helps us to further enhance our procedures and ensure they are best-in-class.” The ISMS standard ISO 27001 is the world’s most well-regarded standard for implementing a management system to enforce information security. Obtaining a certificate from a third-party certification body demonstrates that the company has addressed, implemented and controlled the security of their information. It helps assure customers, employees, trading partners and stakeholders that the company’s management information and systems are secure, and ensures that a commitment to NTUC Link CEO Tony Tan (right) receiving the ISO 27001: 2005 Certificate from Mr information security exists at all levels throughout an organisation. Chuah Choo Huat, Vice President of Auditing Centre, TÜV SÜD PSB.

Correction There is a correction in the caption for the photo on story: “$370,000 Raised By AUPDRW’s Book Channelled To Members”. The caption should have been: The union was fortunate to get support from the National Environment Agency (NEA) to tap on the company’s flexi-dollars for its members to travel overseas for the first time. And all the funds raised from the union’s book launch three years ago have been channelled to improve training and welfare assistance for members.

Happy National Day Singapore Let us unite, Let our voices soar as one. Let us progress towards happiness Let us mould our future together.

Amalgamated Union of Public Employees

AUPE Multi-purpose Co-operative Ltd 
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ክူࡎ֖ࢹ͗ः୅੣ՋͺὋᆷγ͌ˉγ૆ڍࣱత௅ˠᛠᄉ̅ ๑ฟˉὋ߶КᒯС᧗᜵Ὃʿࠓ঒႔nj෤ڙयʼв൒ुុᤇʶཁnj Βݟ˝ࢹԣ᝹በఝݝᄉᮻ۵ὋҪु᫇ ባ́Ҧnj ੝Ὃࡂʿ͗థϢࢹௐᫍὋᆷγࢹڣࣻ஛ᇩ̀यᄉ๑ฟ֖఺೙ ងӝႤለѽԢ˝̴͂ଡΘϣऔ೜ಉnj థ਒ܰᄉࢹͺڍԟˀ
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ᯰౣᄇѴᬶᤤӜᝫտ៘ϣࣰ͗
Њገ
ú˓ٽຊ˿ኃܘὈ̍ ฮ ၶ ̖ ᗈ ̂ ౣ බ ᑇ὇ʽ ঋNjఝథ஌ᄝὋڸ ὇ள Ҫ ᒰជௐὋѫ̙˿ʶ ఝ߶Кnjÿڙኃ̃ଅࢺʻὈڎ ᄉክူࡎڣڙ൤Ὃ៘ϣࣰஙΧځ
ࠪࢹԣၶา̖ၶൣ᭦ॕֽᄉஇԪnj̎
þࣱ̬తὋੇ͂लᤈ˿տࢹγϣ ˀ ࢹ ͗ Ὃፘ ፝ ୅ ੣ Ջ ͺ Ὃᆷγ͌ˉγ ᄉࢹԣࣛ౎ఝڸ᝟ѲὋᤈᏪ଍Ү˿ʶጆѴϣऔาҮὋ ૆ባ́ҦὋࣲ˝ளҪ ᮻ۵׫ӭᄉᮻྫྷఝϣऔ˿njੇ͂˶ॡ ݝᄉࡂˉ఺͗nj ࠇ࣊ὋМՂ࠱Ҫुտࢹᄉ᫂ង
̴ឬὙþੇुཉஙΧክူࡎՋͺ͖ڠᰳТ ˀࢹ֖͗տࢹՋͺὋ᧗ள᝹᝟ࢹͺͦ ڸளҪڙӝႤለѽὋᬓ˿ᝧտࢹࡏͰ ಀ͹ᄉࠑ࡚ԩ৻ܰὋԺ֦លᄉӝၶ ᐋᑞὋஇؒࢹͺဖܑ֖ࢹͺึርὋल֖ Ҫ ˿njМՂ˶࠱लᤈᮔ᫸ব ᤈመ੾̾ᒬҮӐ֖ੰܷࢹͺᐋᑞὋђ ܘ ˶ Տ Ӭ ͳาҮ֖ ࠵ ͌ ˉ ࠪ ܰ Ҷ ᄉ Ι ᠺ njᤇ ˥ ʶ ౎ Ὃࢹڃϣऔ೜ಉ᤯᣾ᤁҮNj Ꮺᑞᖌ३ځ˶ࠑऐᐐ͗ΧᤈఝϣऔᄉၶาழयnjМ ԣᄉࢹͺ͈Ϙ͗ఝᰳὋ Ղࣱ̬࠱ጷጺʶ˓ࠑऐ௅Ὃኡށ͗ࣂ ఝᰳᄉࢹᠪnjÿ ࢹͺnjÿܫᤈᛠэڙ

ࠑߥґஓᐱ఺ౝٽ ᯪ൒Ջͺ

ᤇ௦ʶ˓੆ҩᄉЦᔴnjੇ͂ʿ̨ʶᡐࢹͺὋ ˶ʶᡐဓˬNjʶᡐၶาnjੇ͂௙ᄆὋੇ͂Ժ̾ʶᡐ ϡ३ఝܲnj ú
ᐋ঳үူማ˹᫁ Щ߹ᔳೃ۲ࡎጷጺᮎ᫇੆ල᤯

ѢࣝาҮௐὋ˶˝໥Ѣᖌ३བཉԥः ᄹЇߛᛪ໥ὋҪु˿̼ᬄ˧ᫍᄉѕᐐ ࠑߥґஓᐱ఺ౝᄉՋͺਕҁᰳ Ҧ Ὃᄽ ᄉ ᝧ ஞ ˓ ච ඦ ॡ ʿ Վ nj̴ឬὙٽԢ ࠑᄉల ౎Ὃྗආ þ੝థ̠ᦏॡधॶὋੇ͂˶ॡधॶnjڍࣱత௅Ὃ߹ᔳೃᬶᤤӜ
ᤇᏅԺྕᄉЇቧյ࿸ᄉᓫᄫӉહ Тnj̴ឬὙþЇቧ ௦ Nj ᤇ௦ʶ˓੆ҩᄉЦᔴnjੇ͂ʿ̨ʶᡐچˬ࣎భܲ˿ᝌᤇ̎ߥґஓᐱnjࣶ ڠၿՏࣶˬ ᓁᢛNjඞൠԢึᛠൠఛὋʿ̨Ќѫڣᄉࠑ᫁͂ԩᥘ᜹ᠵ˿ʶ Њሗிˀ஠ ඞ ᛠ Ү Ж ᇪ Ӝ ۲ ᧚ ͗ Nj+ B N J Z B I ࣶ Ї ࢹͺὋ˶ʶᡐဓˬNjʶᡐၶาnjੇ͂௙ܲڸளҪܫ὇.Z
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4LPPMὈߥၶ֖ጝՏ̠ ࡘဗ˿̴͂Хچ Ԣॳஓܹ֖᜹ᄉՋͺὋ௦ХӉࠓব ᄆὋੇ͂Ժ̾ʶᡐϡ३ఝܲnjᤇࡂ௦چ ඞ ᛠ Ү Ж ᇪ Ӝ ۲ ᧚ ͗ Nj+ B N J Z B I ࣶ Ї Ӑᄉ਒ខὋ˶˝ѢࣝᄉՏ᜹͔ࣛ Ԣॳஓܹ֖᜹ᄉߥၶյ࿸ᄉዴॐ ౎˿൓ˬˀ؝৤nj ᄉՋͺnjྗආᑞܴథఝܲᤤસὋ˝ߦ Ф਒˦
ú
ϡ३ݝNjϡ३ࠪNjϡఝܲNjچ ᐋࢹ঳͗үူማ˹᫁Щ߹ᔳ ߔઐឳ᠆ઝ३ᡐᄉߥಢnjÿ ϡ३౎njÿڍࠑߥґஓᐱ఺ౝᯪ൒ᐎ
Кٽᛪ໥njᤇ௦ ࠕᢵ͊
੆ල᤯˶ૈѢὋྗආ֖ᇱྗආ౎ىՋ໥Ѣnj ೃ۲ࡎጷጺᮎ᫇੆ල᤯̾

16-20.indd 22 8/19/11 11:13 AM ঳ፑᤤˠ
 ᬇࣻ༰ӯܢ ਕ៘ࢹ͗ᄉஂ૆

᳦ሑߌઐ᥊

ᰳጞ๑տᐎՋ͗ማ˹᫁᥿፤ӧᛪڸ ࣱత௅Ὃᤤˠ߽౏ᬵ᪔ࠇ ᡛܴᄉܫNjᬇຌఱӝၶNjᬇݟல ᇧὋࢹ͗ᝢ˝ϊᤤ̠ॸᮋХܢ࣊Ὃᬇࣻ ༰ӯ ᬄ̂ҫኍὋڍࠑ֖ڍူܪᅻខˀፂᰍ ڍᬇᨅ̜࠱ᝇᤩ঳ፑܷͮnjᤇ௦ੇ֖ ᝦ᝶ϊᤤ̠ᄉᠪԊՐὋణጻф߿ᬇڙ ᝇੌnjᡓ᣾ٽ঳ፑᤤˠᯪ൒Ѣဗ త௅અᇽ௅ᤤѢʽ ࣻ ༰ ௦ ణ · ̠ ᤤ nj̴ ឬ Ὑþੇ͂КҦڙՏᤤඞ࠱ʹ ᝢ˝̴௦ణ͂ੇܢඞᤤ঳ፑnj ஂ૆ᬇࣻ༰ӯڸʶࡒளҪ ੝థᄰСᠪԊnjੇ͂᜵ܫՏ঳ፑϊ ·̠ᤤὋХٽ௉ʼܷጝௐࢺԾὋڙ
ᄉ঳ፑὋ̠ڸፆளҪڃᤤ̠ᄉஂ૆Ꮷࡂጬጬક᣹ͺ˝঳ፑଡ ʶ˓ᄽൣਆ᜵ ཁᄉ̠ඞӨ͗঳ᦉὋ˝ॶᄫ˖ᄉ ᤇ௦ॡ᧗᜵ᄉnjੇ͂˶᜵ᆷγ঳ፑᑞڠՏ njÿڸୌூոؖὋФ˖ ܴխलఝܲઅᠪᏧґ౎ளҪܥ঳ፑ̠ᤤҪෳὋᰳ ӉહܲՏࢹ͗ᮖ᛽ˀ͗տnj
ᤇ̎ஂ૆Ꮷᦏ௦ឯϛґ౎ஂ૆ᬇ ᝢ˝ਠᤤల౎̴͂˝ځᄉὋܢࣻ༰ӯ ܢణᰳᄉґҝ঳ူᬇࣻ༰ӯܥ֏
๑ຠࢹԣᐎڸԩ᝺ௐឬὙþੇॡਕ៘੝థᄉஂ૆ᏧὋ ᄉ঳ፑᒯС᧗᜵njளҪ ᣾Ԝˏ˓Ӧతፋ Ջ͗ማ˹᫁᭽෡ឬὙþ᧗᜵ᄉ௦Ὃੇ͂ڙӉહՉࢹ͗Ԣ੝థ ᤇ˝ځࣞүᄉ̠nj̴͂ᄉஂ૆Ὃᤆథ̬ ॸᮋፋ̀᤟Ջᄉϊᤤ̠ஂ૆Ὃੇ̀ ܸѢࣝᏧᄉ̠ஜὋᝧੇυԩᴁᓁnjÿ ௦ੇ͂ᄉల౎nj̬ܸὋథՏ੯ށ͗੆ ૆njÿஂڣ૆ᄉளҪ տႁឯࣱϛҁஂܢፋ̀ᬇࣻ༰ӯڣҁ

Ҫुᇪ͗߶КᎩ

᳦ሑߌઐ᥊

ઝॶӝᕱ᠟Ꮺ෤థ૊˝ځԯᏤӐὋʶ̎ᇪ͗Ꮕͳ˶ ৣὋज़ज़̠ڍੇ ង Ὃ੊ ʿ ߿ ௐ న ᕱ Ὃፆ ౦ ԥ Ꮺ ܬ ൤Ὃஊउ࠱ ௐځ᭦ࠪྱ߿ᄉၶาᬱᮤὋ ൤Ὃஊउ࠱உࠔځҪुᇪ͗߶КᎩὋ˝ඞᝌউnj ࠭ᒰჀৰৎӐnj ᄉᇪ͗߶КᎩὋͭੇڍࣻᏅ͔ܷ͗ ۲ఴએူՋͺ᝟Ѳ὇1SJNBSZ
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ஊउ࠱ᤩ൥இؒੇڍڙృ௬ᴜ঳ူ
᠆Ὃ̾БϷ࣎ᑸᥦಧᬝЙʿԺڍὋ ͂ʿᑞ੆˝ለѽډʼૈѢὋᄫґὋஊउᬓ˿ፋ̠̀ඞ 1BSUOFSTIJQ
4DIFNFὈᄉବүᔴ ൥njԵథॆඇ ʶ ˓̠ᦏ ҰҦϡ ҁ ణ ݝὋࣲࣞڠᠪ̖֖ଡΘᓡݝᄉஓᐱὋ˶᤯᣾ ࠱ԩ৻Ꮷᄉࣱᴓ̯ࡦ੊̾ʼុͯ ᕲᄉ ੥ᑞԨ३੆ҩnjڸγϣϱᗧ὇.FEJTBWFὈNjϣγԤ ᒯࡦ੊̾ʼὋࣲុஞ̴͂ᄉஅЙᮆ ү ̴ ̠ ᤈ൥ὋளҪ К ᝟ Ѳ὇. F E J 4 I J F M EὈԢ γ ϣ ۲ ᧚ ᬌ njݟ ൤ ʶ ౎ ὋਤবႼჀৣᏧҁሒ̠ ὇.FEJGVOEὈଡΘԺ᠆ઝᄉͰᬒӝ ង੝ᄹჀௐὋԵᮋஂ̶ᄰኍ̅ஊउ፫ ú
ృ௬ᴜ঳ူ ႤనҫὋ̾Ԣ᤯᣾Չሗክ᥊˝థᭉ Ջង੝ᄉ᠟ၸnj ଡΘ᧪ࠪবᄉବүnj᣾Ԝ
ஊउ˶࠱ઁఝܲᕱྫྷѴЙԺᖌஊ̠ڍ᜵ᄉ Ҫࠪʶ̎௔᠛჻ܘࣱ ᧖ Ὃஊ उ ˶ ल ᤈ ࡂ ˉ ݑ Ҵ ᝟ Ѳ उศ᠚ᄉՏӬὋࣲ ̊ ὇8 P S L G B S FὈὋଡᰳͯᘠࢹԣᄉஅЙὋ Ⴡᕱྫྷᄉศ᠚ὋጱᎀͯᘠࠑऐჀৣᄉ ࣲ᤯᣾ᇪӜСক᝟Ѳ὇$PN$BSFὈ৻ ፂ ฿ Ԍ Ҧ njՎ ௐ Ὃᭉ᜵ཱᮎᏤ̠თմ ࣽჀৣ੊ᐱథᭉڙᇪӜழ᭦ὋᇪӜᮖ᛽Nj ჁჀৣNj᫁యӹჀڙԢʹ̠nj ۲ࡎጷጺ֖ংਜለѽጷጺ˶˞ҮԦ ᜵ྱ൳ஓᐱߦߔᄉͯᘠࠑऐὋ˶࠱ᖌ ࠑ ३ఝܲବүnjڇᡐՉᮉ᝟ѲὋӉહѫԦᮻྫྷፋ᠑ ऐὋஓ࠭ͯஅЙࠑऐူ᠈᜹এὋ̾Ԣ
ృ঳ူଡᧇὋஊउ࠱ᤩ൥இؒੇ ᄉᇪ͗߶КᎩὋͭੇ͂ʿᑞ੆˝ለڍ Ѣຣnjܢࣛᮖˬᴓ̠ Ὃ̾БϷ࣎ᑸᥦಧᬝЙʿԺ᠆ᕲڍः̶᫂ ѽ̠ڍଋʽ౎Ὃஊउ࠱ࣞү
൥nj̴ឬὙþԵథॆඇ ʶ ˓̠ᦏ Ұڠង᠟ὋྱѾ௦ৣథᏤ̠თմჁ੊ᰳᛝ ᄉ nj ҦϡҁణݝὋࣲࣞү̴̠ᤈ൥ὋளҪܢԌኍਤবჀᄉˬᴓ̠ ੥ᑞԨ३੆ҩnjÿڸ ૵ ˿ ᝌ Ὃʶ ̎ ౎ ᒬ ͯ ᘠ ࠑ ऐ ᄉ Ⴠ

16-20.indd 23 8/19/11 11:13 AM ׫͈D
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ࣱత௅ ᤟ऎलᤈܰ౎̠੥ խलఝܲᰳቪઅᠪ

ੇ ͂ ः ឞ ᒬ ੇ ᝜ ৵ Ὃʿ ᜵ ᡋ ̠ڍՓ౜ቪὋԪ੆ଅܰὋઁ੝థܰ ᫂ܰnjੇ͂धஉ֖ᒬζᄉখऎὋڙ૔ ΍ੇ͂੆ҩխलܷ᧙ᄉܰ౎અᠪnj ࠪᰳቪ͌ˉ౎ឬὋ̠੥௦̴͂ణС

᳦ሑߌઐ᥊ ᪃ᄉባ͕́Ҹnj ú
ృ௬ᴜ঳ူ ុஞܰ౎̠ԯஊንௐःᥗБᡋՓ౜ቪὋԪ੆ଅܰὋ ࠴˖ڠݟ൤ʶ౎Ὃ੥ᑞխलఝܲᰳቪᄉઅᠪὋ˶ᥗБఴ ̠ڸ੽ԩܹܷᄉуѣnjݟ൤Ὃ੥௦ݯؒᄉþளҪˉ͌ۋ ˝Ўÿnj ͂ܲὋᏪ˄̠੥੆ఴॡͯnjþ੝̾Ὃੇ͂ॸᮋ᤟ऎलᤈܰ ࣻᏅ͔ܷ͗ʼៀҁܰ ౎ ̠ ੥ὋҪुੇ͂ஞͳᄉ̠੥᫻ࠓὋ੥ᑞխलఝܲᰳቪᄉڍత௅ˠᛠᄉڙృ௬ᴜ঳ူ
ఄʼ௙ᄆलᤈܰ౎̠੥֖ܰ અᠪnjÿူ̠ڍ౎̠੥ᄉ᫇ᮤௐᛪᇧὋ ੝ᄯଋڣ੝੊МРڣࢹͺڙὋ̴ͭ͂ܪҶஊን᫁ᤉᄉݝ ൤ॶူʼ̖ၶઇધਕnjஊउॸᮋ៞ ៞ਠాᛥ३ܾځਕԩҁ઴૗֖ԌҦὋ ᤇ˓ೣ੣ᄉ᫇ᮤὋ࣎భᑞ੼ҁઈ˖ᄉᝌфழ಴nj
ృ঳ူᛪᇧὋҏђܰҶ˶Ժᑞࣛ౎ʶ̎᠆᭦ॕֽnjΒူܪڠਠ ᫁ᄉᤳऎὋ࠭ᒰ͌ˉ᭦ࠪҶܘݟὙ߱࠱ҏिፂ฿ᄉาҦ֖ ੝੽ԩᄉуѣణܷnjˉ͌ۋ࠴˖ڠ੥௦ణС᪃ᄉባ͕́Ҹ ҮҦᆀᎤ᫇ᮤኍὋᏪఴ̠ ᛥ३ܾὋ̾Бࠪፂ฿ᤴ੆ాڠࣂஉᎀܰҶึЙᄉᤳऎὋ૆4ࢹͺэ᝼ᄉ
˝൤Ὃஊउॸᮋॡ៞ਠڸᄫґὋளҪ
ᤇ̎͌˝ځὋܑܪᄉˉ͌ۋ౎տࢹᄉᡐᘠࣂ̯ЊଡᰳᒯЊὋ̾ᎀуࠪఴ ܹܷᄉуѣὋ˶ॸᮋСซ˖࠴ܰ ˉࢹԣᄉуѣnjՎௐὋႁឯМඞా֖බˣࡏ႐ాᄉ్͇˶ ˉᄉᖸˉழयᄰॆΙᠺܰҶnjþஊउ࠱ࣞү߱͂இԪᖸڠ ழयὋ̾ᓫᄴ̠ҦὋ̾Ԣ᤟ःளᄉፂ฿ဖܑnjÿ ڸఝᰳᄉገ᠎Ὃఝᑞܴ˝ளҪܫథ੝ଡᰳὋᆷγளሧඞХ ͺѢ᠇࿸nj
ృ঳ူ˶ᤨ᭚Ὃ˝˿ူ ౎տࢹᄉ ኃ֖̠ܰڸృ঳ူૈѢὙþᤇ̎௦ࠃᬄ֖థॸ᜵ᄉុஞnjʿ᣾Ὃੇ ᮊளҪ
 ࢹͺСጆὋ̠Ҧᦉ࠱ˀҶᠪ ڍःឞᒬੇ᝜৵Ὃʿ᜵ᡋՓ౜ቪὋԪ੆ଅܰὋઁ੝థܰ͂ ᫂ܰnjੇ͂धஉ֖ᒬζᄉখऎὋ΍ੇ͂੆ҩխलܷ ஊ Ө ͺ ͖ ͦ Ջ ͺ Ὃ҃ ߿ М ᮅڙ૔̠ ᧙ᄉܰ౎અᠪnjࠪᰳቪ͌ˉ౎ឬὋ̠੥௦̴͂ణС᪃ᄉባ ࣰࡂˉழกԢ᠆᠉͉ᄉય ͕́Ҹnjÿ ᐏழกnjᤇ˥ʶ౎ὋॆளҪ ܢ౎տࢹР̂ௐὋ ᬇࣻ༰ӯ֖̠ܰڸ መ੾͌ˉॱᣃڍᙉཨ੆ҩ́ԨᎾڸΒݟὙளҪ
᝹በӜ۪ᖸˉ˖ ʿ͗థ̠᜿३ᒬࣁՈ̆nj̴ڠఴڙ὇.JDSPTPGUὈ֖៭ൠ὇(PPHMFὈ ᤇழ᭦Ὃੇ͂ॸᮋ ਕ៘ࢹ͗ᄉஂ૆ڙឬὙþ ڙॶὋͭᎾ˖ʿᡛᄉ௦ὋˏࠑМՂઁᰳቪᄉᆐԦ˖ॶ᝹በ Ӿऎᄉ̠੥ඊੇ ֖ࢹ͗Ԣᬷ˞Ջͺnjÿ֖ڍ˖˝ځӾऎᄉۡࣉnjᤇ௦֖ڍ˖ʶ̎

16-20.indd 24 8/19/11 11:13 AM