FRANK C. BRAUN

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EDUCATION

DOCTOR OF MANAGEMENT Case Western Reserve University - , 2007 Weatherhead School of Management Dissertation: Social-Technical Project Manager Practices that Account for More than Project Success: Learning, Knowledge Sharing, Performance and Job Satisfaction in Information Technology Project Team Environments Mandel School of Applied Social Sciences Research Fellow: Mandel Center for Nonprofit Leadership MASTER OF BUSINESS ADMINISTRATION Xavier University, , Ohio 1986 Williams College of Business Management Information Systems Specialization

BACHELOR OF APPLIED SCIENCE Miami University, Oxford, Ohio 1981 School of Engineering and Applied Science Office Systems Administration - Systems Analysis Specialization

ACADEMIC EXPERIENCE

2018-Present BALDWIN WALLACE UNIVERSTIY – Berea, Ohio School of Business Dean and Professor of Business Informatics

2000-2018 NORTHERN UNIVERSITY - Highland Heights, Kentucky Chair – University Council of Chairs (2017-2018) College of Informatics Chair & Associate Professor - Department of Business Informatics (2015-2018) Interim Chair - Department of Business Informatics (2014) Academic Director - Center for Applied Informatics (2014-2016) Assistant Professor - Business Informatics (2011-2014) Senior Lecturer & Industry Steward - Business Informatics (2007-2011) Acting Chair - Department of Information Systems (2006) College of Business Director, Master of Science in Information Systems Program (2003-2005) Lecturer & Graduate Faculty - Department of Information Systems (2000-2002)

2009-2011 UNIVERSITY OF AMSTERDAM – Amsterdam, The Netherlands Amsterdam Business School BENAIS – Doctorate Program in Information Management Research Fellow

2007-2008 CASE WESTERN RESERVE UNIVERSITY - Cleveland, Ohio Weatherhead School of Management - Doctor of Management Program Adjunct Professor and Quantitative Research Methods Advisor

INDUSTRY EXPERIENCE

1998-2014 DR. BIZ ANALYTICS, LTD., Ft. Thomas, Kentucky Strategic Planning - Business Analyst - Management Consultant

1997-1998 AD-EX INTERNATIONAL, Cincinnati, Ohio Vice President, Corporate Development & CIO

1990-1994 TOUCHSCREEN SYSTEMS, INC., Cincinnati, Ohio (Subsidiary of United Dairy Farmers, Inc.) Vice President - Business Development & Chief Operating Officer

1984-1996 UNITED DAIRY FARMERS, INC., Cincinnati, Ohio Vice President, Information Systems (CIO)

1983-1984 THE STONE ENERGY CORPORATION, Lafayette, Louisiana IT Operations Manager FRANK C. BRAUN

Academic Administrative Experience | Duties

Dean- BWU School of Business • Vision and Strategy to lead the School of Business within a comprehensive liberal arts university. • Collaborate with other Deans to increase interdisciplinary activities and work across campus. • Develop new graduate and professional education programs and credentials to increase revenue • Leadership role in University outreach to create and enhance academic - industry partnerships • Promote and incorporate industry engagement to enhance student experiential learning opportunities • Responsible for fiscal and academic planning, faculty and staff professional development and performance review, student recruitment and retention, revenue generation through enrollment growth and extramural funding, and appropriate expense control and management.

Chair- NKU Council of Academic Department Chairs (Chair of Chairs) • Schedule and conduct Council meetings to discuss university matters of academic importance • Disseminate pertinent information to Council and promote knowledge sharing with all stakeholders • Lead Chairs in the planning and execution of initiatives that support the university strategic plan • Represent the Chairs as a member of the University Budget Executive Committee • Represent the Chairs as a member of the University Admissions and Academic Policies Committee • Mentor new Chairs on department governance and university best practices • Council membership: 24 Academic Department Chairs + 3 Academic Center / Program Directors Chair - Department of Business Informatics (Management Information Systems) • Establish and achieve department / academic programs goals & objectives • Oversee department operations, personnel and student recruitment • Development and management of departmental budgets & finances • Academic programs & curriculum development, innovation and assessment • Faculty / staff recruitment and annual performance evaluation • Tenured - Tenure-track faculty evaluation and promotion assessments • Continuous improvement of education delivery and student learning outcomes • Develop / deploy online learning methodologies & best practices • Effective and efficient faculty and course schedules development • Faculty credentialing and course assurance of learning reporting for accrediting bodies • Community and Industry relationship development and stewardship • Department Advisory Councils (Business & Health Informatics) recruitment and relations • Development and maintain university relationships in support of shared curriculum • College of Business Executive Committee Liaison • Center for Applied Informatics Outreach and Academic Director • Center of Academic Excellence in Information Assurance / Cyber Defense Education Academic Director - Center for Applied Informatics (CAI) | Industry Engagement • Increase faculty engagement with CAI (i.e. more industry applied student projects) • Influence CAI project student major / employment mix (expand transdisciplinary options) • Assist in CAI business development / marketing initiatives & activities • Support CAI projects and growth in Healthcare, Business Analytics, and Cybersecurity

Acting Chair - Department of Information Systems • Oversee department operation and student recruitment • Course schedule development and faculty resource allocation • Faculty reporting and syllabus maintenance for assurance of learning requirements • Curriculum and course learning objectives and outcomes assessment • Department liaison to the College of Business for AACSB reaccreditation

Program Director - Master of Science in Information Systems Program • Oversee program marketing and student recruitment • Manage the application, admission, and advising processes • Direct program planning, program evaluation and curriculum renewal efforts • Ensure that universities policies pertaining to the program are followed in all situations pertaining to student and program administration • Supervision of program support staff and graduate assistants • Development of alumni relations and placement processes for the program FRANK C. BRAUN

Industry Experience | Duties

Business Analyst - Management Consultant Business Development and Relationship Management, Organizational Design and Development, Organizational Reliability and Resilience Assessments, Knowledge Management and Business Intelligence Applications, Cybersecurity and Information Assurance Compliance, Risk Assessment & Controls Review, Business Process Evaluation and Reengineering, Project Management.

Vice President, Corporate Development & CIO Market development and sales support for the North American Asset Management and Logistics Services Division. Market research and development of new technology-based products and services. Responsible for all corporate information systems, operations, and personnel.

General Manager - North American Asset Management & Logistics Services Division (Customer Equipment Evaluation Program for IBM and Motorola) [24% annual revenue growth] Total division operational effectiveness and financial responsibility for a 120,000 sq. ft. logistics facility, including all value added logistics and distribution functions, call center operations, custom system configurations and support, quality assurance, administrative and technical staff (100+).

Vice President, Information Systems (CIO) Responsible for all aspects (assessment, innovation design, development, support, & administration) of corporate and divisional operations / business information systems, network infrastructure, I.S. facilities, information security and personnel. Industries: • Retail (250+ convenience stores with gasoline and ice cream parlor) • Manufacturing (top 10 largest U.S. ice cream producer + fluid → milk & juices) • Wholesale sales (3,000+ customers in US Midwest of Homemade Brand & Haagen Dazs) • Distribution & Logistics (direct store delivery system 75+ unit fleet & 3 warehouse logistics centers)

Vice President - Business Development & Chief Operating Officer Management of system development, sales, and marketing activities for this retail point of sale systems innovation startup venture. Established marketing and support partnerships with major computer manufacturers and resellers. Market research and promotional resources development.

IT Operations Manager Responsible for data center facilities, network infrastructure and operations, personnel, and financial applications user liaison / support.

Office Facilities & Information Systems Manager Responsible for all corporate information systems, telecommunications, and office facilities. Software support for manufacturing, distribution and accounting applications. Designed new office building interior workflow and supporting modular office.

Accounting Intern - Financial Reporting, Property Accounting & Audit (1977-1980) FRANK C. BRAUN

Teaching Experience

Graduate Courses: Strategic Leadership Practices for Informatics Professionals Corporate IT Strategy and Management Healthcare Organizational Change Management Health Informatics Information Technology Project Management Analytical Tools in Business Informatics Knowledge Management & Decision Support Systems Information Security and Governance Managing People and Organizations Operations Management / Decision Analysis Managerial Decision Analysis Fundamentals of Information Systems and Statistics Information Systems in Organizations Introduction to Statistics for the Behavioral Sciences Data Communications and Network Security Enterprise Workflow Design and Reengineering Global Information Technology and Systems Intelligent and Expert Systems Electronic Commerce

Undergraduate Courses:

Business Intelligence and Enterprise Applications Workflow Design and Management I.T. Project Management Management Information Systems Principles of Information Security Quantitative Decision Analysis Data Modeling & Database Design Business Programming & Computing Data Communications and Networking Principles of Finance

Educational delivery formats include: traditional classroom, on-line & hybrid variants, video conferencing, and computer based training

Teaching Interests

Strategic Leadership Practices Organizational Development & Change Project Management (The Science & Art Of) Business Strategy and Analytics Business Process Analysis & Management Information Security & Governance Knowledge Management Quantitative Research Methods

Research Interests

Project Leadership Attributes & Outcomes Organizational Reliability and Resilience Entrepreneurship and Innovation Student Perceptions in Online Learning Environments Knowledge Discovery & Sharing Mechanisms Self / Social Accountability and Intrinsic Motivation Experiential Education Practices and Outcomes Appreciative Inquiry Qualitative Research Methods FRANK C. BRAUN ( Professional Scholarship Journal Publications Martz, W. B., Hughes, J. E., Braun, F. C., Creativity and Problem Solving: Closing the Skills Gap Journal of Computer Information Systems, Published online 19, Jul 2016. Martz, W. B., Braun, F. C., Hughes, J. E., Developing a Creativity and Problem Solving Course in Support of the Information Systems Curriculum. Journal of Learning in Higher Education, 11 (1) 2015. http://jwpress.com/JLHE/JLHE.htm Schenkel, M., D’Souza, R., and Braun, F., Entrepreneurial Self-Efficacy, Intent and Intensity: Does Experiential Training Enhance or Inhibit Predisposition? Journal of Developmental Entrepreneurship, Vol. 19, No. 1, 2014 Kuchibhotla, S., Braun, F., Raghavan, V., PenSource - Evaluating Information Security in a Software Services Company. Journal of Information Technology Case and Application Research, Volume 14, no. 2, 2012

Braun, F., Avital, M., and Martz, B., Action-Centered Team Leadership Influences More Than Performance, Team Performance Management, Volume: 18 Issue: 3/4 2012. Martz, B., Braun, F., and Hughes, J., Business Informatics and the Information Systems Perspective: Implementing the IS 2010 Curriculum, Journal of Business and Finance Librarianship, Vol. 16, no. 3, 2011.

Conference Proceedings Schenkel, M, and Braun, F., Examining the Role of Autonomy Support, Autonomy, and Team Efficacy on Innovative Project Outcomes in Established Organizations, 2016 Babson College Entrepreneurship Research Conference, Bodø, Norway, June 8–11, 2016 Schenkel, M, Braun, F. and, D’Souza, R., Angel Investment: The Pivotal Role of Prior Investigation for Financial Performance, 2015 USASBE Conference, Tampa, Florida, January 23-25, 2015 Raghavan, V., Braun, F., and Goh, S., An Assessment of Student Learning Perceptions in Concurrent Online and Face- to-Face Education Delivery Environments, Proceedings of the Twentieth Americas Conference on Information Systems, Savannah, Georgia, August 7-10, 2014 Schenkel, M, Braun, F. and, D’Souza, R., Entrepreneurial Self-efficacy and Intensity: Exploring the Implications of Traditional Versus Experiential Case Pedagogy, 2014 USASBE Conference, Fort Worth, Texas, January 9-12, 2014 D’Souza, R., Braun, F. and Schenkel, M., “Experiential Learning in Entrepreneurship Education: Comparing the Influence of Traditional and Live Case Studies” 2013 USASBE Conference, San Francisco, California, January 10-13, 2013. Ding, R., Chen, J., Knudson, R., Braun, F., What Matters? An Investigation of Student Collaborative e-Learning, Proceedings of the 2011 International Conference on E-Business and E-Government, Shanghai, China, May 6-8, 2011. Braun, F. and Avital, M., Organizational Reliability and Resilience, The Duality Dilemma, BENAIS Annual Research Symposium, Amsterdam, The Netherlands, May 27, 2011. Braun, F. and Avital, M., From Project Management to Project Leadership. Proceedings of the Sixteenth Americas Conference on Information Systems, Lima, Peru August 12th-15th 2010. Braun, F. and Avital, M., Good Project Manager Practices Drive More Than Project Success: Learning, Knowledge Sharing, and Job Satisfaction in I.T. Project Teams. Proceedings of the Thirteenth Americas Conference on Information Systems, Keystone, Colorado August 09th-12th 2007. Braun, F. and Avital, M., The Role of Accountability in Motivating Knowledge Sharing Among Team Members in Information Technology Projects. Proceedings of the Twelfth Americas Conference on Information Systems, Acapulco, Mexico August 04th-06th 2006.

Braun, F., Mann, S., Using Student Perceptions to Adapt Technology, Operations & Infrastructure to Support Student Success, The Kentucky Convergence Conference and the Kentucky Conference on the Scholarship of Teaching and Learning, METS., May 24, 2011. FRANK C. BRAUN

Professional Scholarship (Continued)

Conference Presentations Braun, F., Benefits of Blended/Hybrid Courses Panelist, NKU Academic Conference: Fostering Faculty and Student Success, Workshop, NKU, METS, August 13, 2012. Braun, F., Mann, S., Papus, C., Student Technology Surveys - A Comparison of Two Institutions, 2012 Kentucky Innovations Conference, KY CPE, METS, Erlanger KY., May 18, 2012. Braun, F., Berling, V., “If You Ask Them, They Will Tell”… Impact of Technologies on Online Learning, KACHE Fall Conference 2011, Kentucky Association for Continuing Higher Education, NKU, September 21, 2011.

Case Western Reserve – Scholar-Practitioner Research Publications / Presentations

Dissertation (published/copyrighted by Case Western Reserve) - June 2007 The Social-Technical Project Manager Practices that Account for More than Project Success: Learning, Knowledge Sharing, Performance and Job Satisfaction in Information Technology Project Team Environments

Research ShowCASE 2007 Quantitative Research Study Presentation - January 19, 2007 The Role of Accountability in Motivating Individual Performance, Learning, and Knowledge Sharing Behavior in IT Project Teams

Research ShowCASE 2006 Qualitative Research Study Presentation - April 11, 2006 Exploring the Factors That Promote Individual Team Member Knowledge Sharing in Information Technology Related Projects Using an Appreciative Inquiry versus Problem Deficit Inquiry Analysis

NKU Faculty Research Presentations

Presentations to Informatics Faculty – Faculty Speaker Series

Introduction to Knowledge Management - Mechanisms for Faculty Knowledge Collaboration that Can Improve Teaching and Scholarship (September 2008)

Research in Progress – Qualitative and Quantitative Inquiries into Emotional Intelligence and Appreciative Inquiry Factors of Knowledge Sharing in Project Team Environments. (April 2006)

NKU College of Informatics Industry Engagement

“IT Leadership Styles & Attributes” Greater Cincinnati IT Leadership Forum – April 2017

“Organizational Resilience” “Thinking” Beyond Business Continuity Planning ISACA Cincinnati Chapter Meeting Presentation – January 2015

“Organizational Resilience”- If Disaster Recovery is a subset of “Business Continuity”, then Business Continuity is a subset of Organizational Resilience – IT Leadership Forum – METS – October 2013

“Thinking” Beyond Business Continuity Planning - CAI Annual Security Symposium – October 2012

Creating “Added” Economic Value with an Information Good or Service, UpTech Education Series – August 2012

The Resilient Organization Mindset - CAI Annual Security Symposium – October 2010

Developing a Business Continuity Management Strategy – CAI Annual Security Symposium – October 2009

Information Security Return on Investment - CAI Annual Security Symposium – October 2008

IT Leadership Development (Are you an IT Leader or IT Manager?) – CAI Speaker Series - June 2008

Introduction to Business Continuity Planning - CAI Annual Security Symposium – October 2007

Grants Awarded

Business Risk Management/Continuity Planning Software Project, $75,000, Kentucky Science and Technology Corporation (KSTC), COMMFUND-710-RFP-006, April 20, 2007. FRANK C. BRAUN

University and Community Service

University Service:

2018-Present BWU Provost’s Advisory Council 2018-Present BWU Leadership Council 2018-Present BWU Deans Council 2018-Present BWU IT Security Governance Committee 2017-2018 NKU University Budget Executive Committee 2017-2018 NKU Admissions and Academic Policies Committee 2017-2018 NKU International Affairs Council 2014-2018 NKU Council of Department Chairs (Chair of Chairs 2017–2018) 2014-2018 College of Informatics Executive Team 2014-2018 College of Business Executive Committee 2014-2018 College of Business Strategy Council 2014-2018 NKU Center for Innovation and Entrepreneurship Advisory Board 2015-2018 NKU Strong – Character Strengths Based Initiative - Faculty Director 2015-2017 NKU Management Dashboard Design & Implementation Committee 2015 NKU Chief Financial Officer Search Committee 2014-2016 NKU STEM Ambassadors Leadership Faculty Mentor 2014-2018 Center for Applied Informatics Executive Team 2013-2017 NKU Virtual Business Services Center - Cooperative 2013-2014 Computer Science Cybersecurity Faculty Search Committees 2013-2014 Haile Practice Professor in Entrepreneurship Search Committee 2013 Entrepreneurship Institute Director Search Committee 2011-2014 College of Informatics Learning Environment of the Future 2008-2010 SACSCOC Accreditation QEP implementation planning committee - Timeline and QEP organizational design subcommittee Chair 2005-2006 College of Informatics Dean Search Committee 2005-2014 Center for Applied Informatics Founding (IMI) Advisory Board Member 2004-2005 University Graduate Certificate in Information Security sub-committee 2003-2006 Information Systems Department graduate curriculum sub-committee (Chair 2004) 2002-2004 College of Business graduate curriculum sub-committee 2003-2004 College of Business undergraduate ethics curriculum sub-committee 2002-2015 Business Informatics Department undergraduate curriculum AACSB coordinator 2003-2005 Information Systems Department Industry relations and outreach committee 2002-2004 University event on-line registration and payment system research project 2003-2004 University event consolidated calendar committee 2003-2004 Graduate Council Member 2001-2013 Northern Kentucky University Entrepreneurship Institute Advisory Council - iNet subcommittee chair (The Institute for New Economy Technologies) - Events and programs subcommittee member - Marketing subcommittee member 2005-2018 Faculty Fellow / Advisor - Sigma Phi Epsilon Fraternity (national student organization)

Community Service & Industry Engagement:

Miami University (Ohio) Computer Information Technology Advisory Board Member Greater Cincinnati Family Services - Social Enterprise Advisory Team The Confluence, Water Technology Innovation Cluster – NKU Representative UpTech Innovation Lab - NKU Faculty Coordinator NKU Security Symposium(s) Faculty Coordinator Bluegrass HIMSS Chapter Board Member Healthcare Enterprises Network Fellow FRANK C. BRAUN Key Accomplishments - Organization Contributions

BALDWIN WALLACE UNIVERSITY • First university graduate certificates defined and approved - Business Analytics & Healthcare Management • New majors developed, approved – Business Information Systems, Digital Marketing, & Hospitality Management • Establishment and launch of an interdisciplinary experiential learning Virtual Co-Op program – Business Works • Lead design and approval of a new MS in Finance program with international student focus • Redesign and launch of the school website expanding focus on graduate, professional and industry programs • Created the Career Catalyst Speaker Series to engage the community and promote school intellectual resources • Evaluated and restructured graduate business curriculum, education programs, and delivery modes • Established new community college student academic pathways to BWU undergraduate business programs • Introduced and promoted new digital learning strategies and methods that better align with market trends • Guided Department Chairs in new course scheduling methods resulting in more efficient resource unitization • Instrumental in the establishment of a university Graduate Council of academic graduate program directors

NORTHERN KENTUCKY UNIVERSITY • Developed and launched a new Bachelor of Science program in Health Informatics (2016-2017) • Department Business Programs – successful AACSB Assessment & Reaffirmation (2016) • MS Business Informatics - Achieved #11 national ranking - Business Analytics graduate programs (2015-2016) • MS in Health Informatics Program ranked #5 – Best on-line Health Informatics program • USA National Security Administration – Center of Academic Excellence in Information Assurance / Cyber Security • USA NSA – Information Security Courseware Standards 4011, 4012, & 4013 Certification • UpTech Innovation Lab (startup) – NKU Faculty coordinator, company liaison and student recruitment • Received a $75,000 award from the Kentucky Science and Technology Corporation (BCP software project) • Major contributor (concept to reality) - Industry focused Annual CyberSecurity Symposium • Renewed Business and Health graduate program curriculum, including the addition of specializations (tracks) • Developed Assurance of Learning goals and objectives of the MBI/MBA programs (for AACSB accreditation) • Coauthored AACSB compliance agreement between the College of Business and College of Informatics • Developed and implemented a MSIS Bridge program for 3yr Bachelor degree international applicants • Developed a marketing program for the Master of Science in Information Systems Program (MSIS) • Developed and taught numerous new MBI courses (core and special topics related to KM, DSS, A.I. & Security) • Secured a $175K gift – Knowledge Management development software for instructional use in MSIS classes • Enhanced both undergraduate & graduate curriculum through college curriculum review committees • Introduced computer based training techniques in entry level business computing course (2000) • Internet early adopter to deliver web based course instruction, including business case virtual discussions • Developed the new MIS undergraduate core course requirement for all business majors (BIS 300) • Founding advisory board member of the Center for Innovation and Entrepreneurship • Founding advisory board member of the Center for Applied Informatics (now Informatics +)

DR. BIZ ANALYTICS, LTD. • Defined and established an IT / Management Consulting firm to serve small business ($25 - 250 mm) • Conducted information security risk assessment and audits including controls revision • Developed an information security program and business continuity plan for a local bank • Designed, developed, and implemented a retail store automation system for a 35 store chain • Provided management and implementation support of a document imaging system for a local bank • Helped several companies establish an Internet presence including domain setup and messaging • Designed, developed, and hosted many company Internet web sites • Provided application and system software, hardware, and networking support to client base • Established hardware and software reseller agreements with leading vendors

AD-EX INTERNATIONAL • Evaluated and implemented new corporate information systems strategy and department • Implemented company Internet marketing presence and logistics (www.adex-intl.com) • Developed an interactive multimedia product demo for IBM (networking product) • Implemented Lotus Notes / Domino client server environment with interface to IBM • Implemented automated time and attendance system to improve warehouse governance • Designed and implemented new warehouse / equipment locator system • Enhanced physical security and accountably of Asset Management facility • Redesigned facility layout / functional flow, increasing efficiency, accountability, and control • Redefined division management structure and developed personnel to succeed • Asset Management & Logistics Services division annual growth rate of 24% FRANK C. BRAUN

Key Accomplishments - Organization Contributions (Continued)

UNITED DAIRY FARMERS, INC. • Touch Screen POS - Designed, developed, tested, and implemented a trend setting comprehensive store automation system on a flexible personal computer base with UPC scanning and a touch screen user interface. The POS system increased store operation efficiency, controls, reporting, and profitability for over 10 years. (This system was featured at the Andersen Consulting Smart Store facility in Chicago.) • Retail & Wholesale Sales Analysis - Multidimensional view of sales activity (data mining) • Product / Price Maint. System - Flexible SKU/UPC utilities for multi-vendor, geography, & store merchandising • Retail Accounting & Reporting System – Implemented Sales & Cash, Deliveries, Exceptions Analysis • Gasoline Accounting & Reporting System - Tank Inventory, Delivery Reconciliation, & stock replenishment • Wholesale Order Entry, Distribution, & Reporting System - Improved order processing & customer service • Dynamic Truck Distribution Routing System - Flexible & quick customer delivery response • Personnel and Payroll (Software Implementation) - Controls & reporting for multiple payrolls & employee types • Financial Reporting (Software Implementation) - General Ledger, Accounts Payable, & Fixed Assets • Manufacturing Planning System - Improved operational efficiency, accountability, flexibility, & inventory mix • Raw & Finished Goods Perpetual Inventory & Locator System – Better product and materials tracking • Sub-Zero Warehouse Inventory Storage / Retrieval System – Integrated with Automated Crain - Increased volume • Retail Store Inventory Management & Forecasting System - Increased Sales / Reduced Out-of-stocks • Negotiated credit card processing agreement - $75 Million @ $100,000 Annual Cost Savings + Reduced Transaction Time • Designed & installed new data center and MIS / Administrative Services office facilities • Implemented in-house POS & PC hardware repair facility reducing repair costs & time • Consistently operated department within budget guidelines @ ½% of total corporate revenues • Explored & implemented new technologies to increase business operational efficiencies

TOUCHSCREEN SYSTEMS, INC. • Established Retail Store Automation System marketing partnerships with IBM and Hewlett Packard • Participated in trade shows and direct sales presentations • Developed both written and video marketing material • Sold Retail Accounting & Reporting system to Circle K Corporation • Provided installation consulting services • Configured & sold large IBM AS/400 computer systems • Sold "Right to Market" Touchscreen POS System (Grumman Information Systems to U.S. Navy)

CAREER SKILLS / KNOWLEDGE

 Organizational Development / Leadership  On-Line Education Development / Delivery  Research Inquiry Methodologies  Business Development and Outreach  Business Model Analysis & Development  Executive Education Design / Delivery  Business Process Management  Strategic Design and Planning  Project Management / Leadership  Systems Integration & Innovation  Enterprise Risk Management  Organizational Resiliency  Business Analytics  Information Security Governance  IT Governance / Controls / Accountability  Cost Reduction Strategies

Industry Certification

Certified Information Security Manager (CISM) (2013-Present) ISACA - Information Systems Audit and Control Association