2018 ANNUAL REPORT

Supporting Communities in Crisis

DISASTER RESPONSE DELIVERED MESSAGE FROM THE BOARD CHAIR AND CEO 27 DISASTER RESPONSE DELIVERED Humanitarian Responses A Better, Faster Recovery for 15 People and Communities in Crisis Airline and Logistics In the last year, natural disasters and humanitarian crises continued to wreak havoc on Partners people and communities around the globe. Lives were lost and homes, businesses, schools, Activated and livelihoods destroyed. Our partnerships with airlines and nonprofit relief organizations were put to the test and exceeded expectations as Airlink responded to a new humanitarian 37 mission every two weeks, on average. Nonprofit Response From sending volunteers to provide clean water following the Fuego Volcano eruption in Partners Assisted 834 Guatemala to transporting medical supplies to treat flood survivors in Responders India, each of Airlink’s 27 missions focused on saving and improving Transported lives, rebuilding communities to become more resilient, and restoring a sense of normalcy for those in crisis. Humanitarian Aid Delivered Our work to mobilize the aviation community to ensure emergency supplies and relief workers reach 24,383 lb / 11,060 kg those impacted by natural disasters and other valued at humanitarian crises would not be possible without the generosity and support of our donors, volun-

p teers, and partners. Together, we have achieved h o $2,165,289 t o remarkable results. In 2018, more than two million

c r e d people received assistance, including access to i t : C ri s Total Value of Flights Provided clean water, food, medical treatment, and training, T o a la because of Airlink-supported missions. O liv ar es $828,980 We remain inspired by the power of collaboration and Airlink’s ability to bring together partners to deliver relief and hope to those most in need. As we look to the future, we will focus on continued investment in building rela- tionships and methods that improve the speed, efficiency, and effectiveness of our responses. People around the globe are depending on us to succeed in that effort. With appreciation,

Bob Brown Steven J. Smith Chair, Airlink Board of Trustees CEO and President photo credit: Cris Toala Olivares 2018 IMPACT AIRLINE AND LOGISTICS PARTNERS BOARD OF TRUSTEES More than 40 airline and logistics partners stand at the ready to help Robert Brown Joe Dunne William McNulty Airlink move relief workers and emergency cargo. Thank you to the Airlink Board Chairman Director of Material Cofounder, Team Rubicon partners activated in 2018: Partner, VX Capital Management Services, Mark Packard Todd Kallman The Boeing Company Airline Finance Consultant Airlink Treasurer Todd Freeman 1,443,280 Michael Rettig President, TK Advisory Services Senior Vice President Founder, LIFT people received food Robyn Mandel and Manager, Specialty Markets, GECAS Steve Rimmer Airlink Secretary CEO, ALTAVAIR Vice President and Ken Gazzola Senior Counsel, Aersale President, Four Stars Aviation Jon Sharp Founder, Engine Lease Finance Julian Balaam Peter Huijbers Corporation Director, Skytech-AIC Director, PH Aviation Asia Ltd. 811,439 people provided with Peter Davies Barry Humphreys CEO, Airline Former Director, medical assistance Management Group NONPROFIT RESPONSE PARTNERS NEW TRUSTEES IN 2019 Niklas Lund More than 80 nonprofit response organizations rely on Airlink to help George Fenton Chairman and Executive President, Rockton them respond to crises around the globe. In 2018, Airlink assisted the Director, Humanitarian following organizations: Mylène Scholnick 225,165 Logistics Network Senior Advisor, ICF people received • ADRA International • ITDRC - Information Technology Disaster clean water • Adventist Community Services ADVISORY COUNCIL Resource Center • African Vision Malawi Peter Davies Barry Humphreys • Medical Teams International Advisory Council Chair Founder, BKH Aviation Ltd. • AFYA Foundation • MedShare International CEO and Founder, Airline Ben Leon • All Hands and Hearts Management Group Ltd. • Mennonite Disaster Services Managing Partner, Bravo Lima • Americares David Barger Norm Liu Airlink is a prime 144,809 • Mercy Corps Former President and CEO, volunteer hours • CADENA Former President and CEO, example of how one • Mobile Medics International JetBlue Airways GECAS delivered by responders • Clinton Global Initiative can leverage the • National Voluntary Toby Bright transported by Airlink John McCulloch knowledge and network • Disaster Tech Lab Organizations Active in President and CEO, Jackson Senior Adviser, Seabury Aviation Disaster (NVOAD) Square Aviation of their industry to • Empact Northwest Consulting/Accenture serve unfortunate • NECHAMA - Jewish Response Robert Crandall • Feed the Children, Inc. John McMahon communities exposed to Disaster Former President and CEO, Managing Director, M.J. • Global Outreach Doctors to disasters. Both the • NetHope McMahon & Company Limited organization and its 49,792 • GR3 International Mark Dunkerley Michael Platt • Operation BBQ Relief Former President and CEO, supporters show a people provided • Habitat for Humanity CEO, Lease Corporation • Save the Children US great compassion and with shelter International International • Team Rubicon USA Ken Gazzola Juanita Rilling devotion for this quest. • Heart to Heart International President, Four Stars Aviation • Team Rubicon UK Senior Humanitarian Advisor, • Hearts & Hands Disaster Tewolde Gebremariam Macfadden Associates Niklas Lund, Recovery • The Elevated Studio CEO, Philip Tozer-Pennington President, • Heavy Equipment Response • Toolbank USA Peter Harbison Managing Editor, Airline Rockton Coalition 52,230 • Waves for Water Owner, CAPA-Centre for Aviation Economics / Aviation • International Medical Corps News Online people received other • World Central Kitchen Klaus Heinemann types of assistance, • IsraAID Founding Partner, HH Kapital BV • World Hope International

including training DISASTER RESPONSE DELIVERED 2018 HUMANITARIAN RESPONSES Palu City Tsunami DISASTER RESPONSE DELIVERED Indonesia Camp Wildfire USA Iowa Tornadoes USA

Complex Crisis South Sudan Rohingya Refugee Crisis Typhoon Yutu Bangladesh Northern Mariana Islands

Hurricane Hurricane Lombok Florence Michael Earthquake USA USA BER Carr Wildfire Indonesia MBER EM USA NOVE DEC SEPTEMBER OCTOBER JULY AUGUST APRIL MAY Kilauea Y RY Volcano AR UA NU BR USA JA FE

Kerala Floods Sunda Strait Tsunami Hurricane India Indonesia Lane USA

Cyclone Gita Fuego Volcano Typhoon Mangkhut American Samoa Guatemala Philippines Syrian Refugee Crisis Greece & Jordan

As an airline, United is in a unique position to provide Medical and Capacity Ongoing Recovery critical relief to areas impacted by disaster. Airlink's Building Projects Efforts ability to prioritize needs and vet partners has allowed United and its customers to help respond to some of • Costa Rica • Malawi • Hurricane Harvey / USA the world’s most devastating disasters, • Ethiopia • Philippines • Hurricane Irma / Caribbean in ways that truly make an impact. • Haiti • United States • Hurricane Maria / Puerto Rico Suzi Cabo, Managing Director of Community Affairs, AMBASSADORS REGIONAL RESPONSE PLANNING TAKES FLIGHT DISASTER RESPONSE DELIVERED Launched in 2018, Airlink’s new Ambassador Program brings together individuals from across the aviation sector who believe in the importance of rapidly responding to humanitarian crises worldwide. These volunteers are committed to promoting and supporting Airlink and are crucial to the organization’s Striving for a More Planned and Predictable response efforts. To get involved visit: airlinkflight.org. Response to Disaster-Prone Communities Alan Hedge John Mowry Murrae Ross-Eskell Senior Director, ACMG - Air Managing Director, Managing Director, While disasters can and do occur anywhere, Cargo Management Group Alton Aviation Consultancy Horizon Executive Search International Ltd. certain areas of the world remain more Afeef Louis Jose Naguiat vulnerable to disasters than others. In 2018, Manager, Fleet Planning First Officer, PSA Airlines Jennifer Villa Tennity Airlink unveiled a Regional Response Frame- and CPA, Tetsuya () Nozaki* President, Aviation Lending, Jane Middleton* Managing Director, CIT Aerospace work focused on increasing preparedness Managing Director, Asahi Aviation to respond in high-risk countries within six Authentic Associates *Board Trustee Emeritus regions: Latin America and the Caribbean, Asia Pacific, North America, Sub-Saharan Africa, Middle East and North Africa, and Europe. 2018 CORPORATE SUPPORTERS “Airlink’s regional response plans are designed to inform a timely response to human- Signature Lead $250,000+ United Airlines itarian crises, and provide relief to vulnerable populations,” said Liz Bloomfield, director Platinum $100,000 - 249,999 Gold $50,000 - 99,999 Silver $25,000 - 49,999 of humanitarian programs. “These plans are grounded in consistent engagement and a • Engine Lease Finance Company • Aircastle Advisor LLC • AerSale common understanding of regional challenges, partnerships, and resources.” • International Society • Arconic Foundation • Alton Aviation Consultancy of Transport Aircraft • Bristol Associates • Apollo Aviation Group Each plan includes an outline and evaluation of high-risk countries, the nature of potential Trading Foundation (ISTAT) • GE Capital Aviation • Aviation News Ltd. emergencies, mobilization activities, contingency planning, and the financial resources • Rolls-Royce Services • BOC Aviation needed to ensure an adequate response. • The Boeing Company • Greater Washington • Katten Muchin Rosenman LLP Aviation Open • Rockton/Tagehus The organization continues to proactively identify air carriers, nonprofit response organiza- • Vx Capital tions, and corporate and institutional supporters to join as partners in the plan and eventu- Partner $10,000 - 24,999 al responses. To learn more about how Airlink is building a more planned and predictable service delivery to nonprofit and aviation partners and, ultimately, the people they serve, • AerCap Holdings N.V. • CDB Aviation Lease Finance • Jackson Square Aviation please visit: airlinkflight.org. • Airbnb • CIT • Rolls-Royce Finance Partners • Alaska Airlines • Dubai Aerospace Enterprise • Seabury Capital • Altavair Capital • SkyWorks Capital LLC • BBAM Aircraft Leasing & • GA Telesis, LLC • T-Mobile Management • Holland & Knight LLP Airlink is a tried and true partner who is always there to ensure our team Supporter $1,000-9,999 is able to get where needed. • Airlines UK • DVB Bank SE • Rockwell Collins • Amedeo • GE Foundation • Royal Media Group Erik Dyson, CEO, • Aviation Capital Group • International Aviation Women's • Skytech-AIC All Hands and Hearts • Avenue Capital Group Association (IAWA) • Uber – Smart Response • • Macquarie Group Foundation • Werner Aero Services • BNP Paribas • Regional Express Airlines • Zephyrus Aviation Capital Airlink is that great facilitator between the industry and the community. The logos come off the plane tails and we all come together; Airlink really makes that happen. Robin Hayes, CEO, JetBlue GROWING TOGETHER DISASTER RESPONSE DELIVERED Airlink is an invaluable partner during crisis response Partners Expand Disaster Response because of their powerful network of partnerships and Programs with the Help of Airlink true dedication of their team to enable nonprofits around Determined to grow its capacity to help more people and communities in need, Airlink has the world. strategically invested in its response framework. The hiring and devel- opment of skilled staff, a broadening partner network, and deeper Susy Schöneberg, collaboration with other humanitarian actors are contributing Head of factors to Airlink’s recent success and growth. And as Airlink Flexport.org has grown, so too have many of its partners. Founded in 2011 following the Joplin, Missouri tornadoes, Operation BBQ Relief (OBR) provides meals to displaced residents and emergency personnel in times of disaster. During the nine deployments OBR conducted in 2018, the organization served more than 1.16 million meals – twice as many than in an average year. Bryan Roppolo, OBR’s director of national disaster operations, credits Airlink for helping the organization achieve its record-breaking level of service. “Operation BBQ Relief was able to spend more time in the field serving the ‘one hot meal that matters’ in 2018. We spent 69 days feeding people in disasters and that is 21 days more out of the year than we have ever served,” he said. “I attribute that to our ability to keep fresh boots on the ground and rotate leadership because of Airlink-supported flights.” In addition to supporting OBR’s response to the Carr Wildfire and hurricanes Florence and Michael, Airlink helped transport volunteers participating in a mass-scale disaster training exercise at Walter Reed National Military Medical Center in Bethesda, MD. Overall in 2018, Airlink transported 84 OBR volunteer responders. Twenty eighteen also was a record-breaking year for Airlink response partner NECHAMA. The organization, which provides comfort and hope to communities by engaging volunteers in In the aftermath of a disaster, disaster recovery work, reported it increased its capacity to respond to disasters with the help every second counts as medical of Airlink by running up to four projects concurrently. professionals treat patients suffering from critical injuries. Airlink also was by NECHAMA’s side when it conducted its first ever mission outside of the conti- During every disaster, Airlink nental US. The organization arrived in Puerto Rico in February 2018 to assist with recovery from has allowed MedShare’s supplies hurricanes Maria and Irma and remains there today. and equipment to reach people “Airlink continues to make it possible for NECHAMA to quickly get staff on the ground. in need quickly and efficiently, This partnership allows us to utilize donor dollars we would have spent on flights to saving lives in the process. further fund projects and assist more people in need,” said Dorothy Maples, NECHAMA Charles Redding, operations director. “Our impact would be a fraction of what it is without Airlink!” CEO and President, Airlink transported 107 NECHAMA responders in 2018. MedShare STAFF

Steven J. Smith Liz Bloomfield Sandra M. Walter President and CEO Director of Director of Development Humanitarian Programs

Stephanie Steege Rebecca Carney Emily Sperling Senior Humanitarian Humanitarian Programs Strategic Advisor Programs Manager Manager

Linking the aviation industry with humanitarian aid organizations to ensure relief workers and material aid reach those impacted by humanitarian crises in a timely and cost-effective manner.

DISASTER RESPONSE DELIVERED

1023 15th St. NW, Ste. 1100, Washington, DC 20005 [email protected] • +1 (202) 480-9241 • www.airlinkflight.org Tax ID 37-1710848 @airlinkflight @airlinkflight company/istat-airlink