BankSA $3,000 Refinance Cashback Frequently Asked Questions For broker use only.

How do I know if my client is eligible for the $3,000 Refinance Cashback Offer? To be eligible for the $3,000 Refinance Cashback offer, your client will need to meet the following conditions: • Refinance to a Owner Occupier (Principal & Interest repayment) or Residential Investment Loan (Principal & Interest or Interest Only repayment) home loan. • Select our Basic Home Loan, or Advantage Package* ($395 annual package fee and full terms and conditions apply) home loan • Minimum loan size of $200k • LVR must be less than 90% (LMI may apply) therefore LVR cannot be equal to or greater than 90% • Applications received between 1 July 2021 and 30 September 2021 and settle by 31 December 2021. • Limit of one $3,000 cashback payment regardless of the number of applications, applicants, properties or loans involved per 12 month period. For joint applications, only one cashback payment will be paid to the primary applicant.

Are there any exclusions for the $3,000 Refinance Cashback Offer? Yes there are some exclusions you need to ensure you are familiar with. These exclusions are: • Owner Occupier (Interest Only repayment) home loan • Portfolio Loans and residential lending originated under family or company trusts • Home loan switches and internal refinances within the Group, including St.George, of Melbourne, Westpac, BankSA and RAMS • Excludes loans with an LVR equal to or above 90%. You must ensure your clients LVR is less than 90% to be eligible for this refinance cashback offer. • Limit of one $3,000 cashback payment regardless of the number of applications, applicants, properties or loans involved per 12 month period. For joint applications, only one cashback payment will be paid to the primary applicant.

Does the LVR condition include an LVR of 90%? • No, the LVR must be less than 90% for your client to be eligible for the refinance cashback offer. This means the LVR cannot be equal to or greater than 90% and is inclusive of LMI premium if applicable.

Will my client receive multiple cashbacks if they refinance multiple properties to us? • The $3,000 Refinance Cashback Offer is limited to one $3,000 cashback per primary applicant within a 12 month period. This means only one cashback will be paid regardless of the number of applications, applicants, properties or loans involved.

When does the 12 month period commence? • The 12 month period commences from the date the $3,000 refinance cashback is paid into your clients linked transaction account.

Does my client require a transaction account to receive the refinance cashback? • Your client must have a linked transaction account which is in the same name as the home loan account at time of settlement. This account must be kept open for 60 days. The refinance cashback will be paid into the linked transaction account within 60 days from settlement.

For Broker Purposes Only – not to be shared or forwarded with customers. Things you should know: $3K refinance cashback offer: Conditions, credit criteria, fees, charges, eligibility criteria and exclusions apply. Apply between 1 July 2021 and 30 September 2021 and settle by 31 December 2021 for refinance applications. Offer may be varied or withdrawn at any time. Min loan amount $200k and LVR must be less than 90% (LMI may apply). Offer available on Owner Occupier with Principal & Interest repayments and Residential Investment Loans (Principal & Interest and Interest Only repayments). Advantage Package ($395 annual package fee and T&Cs apply) and Basic Home Loans. Limit of one $3,000 cashback payment regardless of the number of applications, applicants, properties or loans involved per 12 month period. For joint applications, only one cashback payment will be paid to the primary applicant. Excludes Owner Occupier Interest Only, Portfolio Loans, residential lending originated under family or company trusts and refinances within Westpac Group (Westpac, St.George, , BankSA and RAMS). The cashback will be paid into a St.George transaction account within 60 days of settlement. This account must be in the same name as the home loan account and linked to the home loan at settlement. Tax consequences may arise from this promotion for investors and customers should seek independent advice on any taxation matters. Credit provided by BankSA – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. 21178/0921