GREATERLONDONAUTHORITY

REQUEST FOR MAYORAL DECISION — MD2245

Heathrow Airport TfL Rail fares from 20 May 2018 I

Executive Summary:

TfLRailserviceswilltake over the allstations train servicefrom Paddington to HeathrowAirporton 20 May2018 (this serviceis currently branded as HeathrowConnect.) Thisdecisionform proposes revised fares for this servicefor the Mayor’sapproval,whichwillsupport the Mayor’scommitmentto deliveringa more affordable transport service by freezing Transport for London (TfL)fares until 2020 and protecting allTfLfare concessions. It is proposed that from 20 May,the fares to Heathrowon the former Heathrow Connect servicewillbe integrated with those on the rest of the TfLLondon railnetwork and includedin TfL’sprocessof fare capping. Standard zonalfares willcontinue to apply forjourneys between Paddington and Hayes& Harlington,with specialsinglefares applyingfor journeysto and from HeathrowAirport.Allfares willbe cheaper or in-linewith the current standard fares charged for Heathrow Connect, with some off—peak fares falling by 25 per cent or more. Forexample, usingthe newTfLRailservice,a PAYGjourney from Heathrowto Zone 1 willcost El 2.10 peak and £10.10 off-peak. Today,the cost of using Heathrow Connect is El2.70.

Travelcards,Oyster PAYGand Contactless,the one-day and seven-day PAYGcaps and allTfL concessions, includingthe Freedom Pass, willbecome validfor travel.

Fortravelcards and dailyand weeklycapping, Heathrowwillbe designated as ‘Zone6’, meaningthat pay as you go customers travellingto and from the Airportfrom within Zones 1-6 usingTfLRailserviceswill never pay morethan the dailycap of £12.50. Thiswillallowvisitorsto Londonfrom Heathrowwho travel on TfLRailservicesinto Zone 1 to use TfL’sservicesaround Londonfor the rest of the day for as little as 40p. Heathrow Expressserviceswillcontinue as normalwith pay as you go with Oyster and Contactless planned to be introduced later this year. Allfares willcontinue to be set directlyby Heathrow Expressand remainoutside the fare zones and Travelcardsystem.

Decision: The Mayor: (i) Approvesthe proposed fares on TfLRailservicesto the Heathrow railstations to be implemented from 20 May2018 as set out below;and

(ii) DirectsTfL,pursuant to the power in section 155 (1)(c) of the Greater LondonAuthorityAct 1999, to implementthese fares on 20 May2018 (by signing the direction at Appendix1).

Mayor of London

I confirmthat Ido not have any disciosablepecuniaryinterests inthe proposed decision, and take the decision in compliancewith the Codeof Conductfor elected Membersof the Authority. The above request has myapproval. Signature: Date: ‘-/5/4

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1.1 1.

1.2

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1.4

1.5

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1.10 c

UsingPAYG,a journey from the Heathrowtrain stations to Zone 1 willcost £12.10 peak and £10,10 off-peak. Today,the fare using Heathrow Connect is £12.70.

Ajourney from Heathrowto EalingBroadwaycurrentlycosts £8.00 using Heathrow Connect. FromMay,the TfLRailPAYGfares willbe £7.30 (peak) and £6.00 (off-peak). The PAYGone day price cap for Zones 1-6 willlimitthe allday return fare to Heathrowfrom Zone 1 to £12.50.

1.11 Whilethe proposed TfLRailpeak adult PAYGfare of £12.10 from Zone 1 is0.00 more than the £5.10 Piccadillyline fare, it is almost £13.00 less than the current peak “walk-up”fare for the Heathrow Express(HEx)serviceto/from Paddington (whichis 05.00). The all-day return fare, limiteddue to TfL’sprocess of fare capping, is wellbelowthe cost of a HExreturn.

1.12 TablesAl and A2 have details of the proposed TfLRailPAYGfares and a comparisonwith Heathrow Connect. Itt BELpsintedJickeiiare5

1.13 Becausethe TfLRailserviceto Heathrowwilloffer both Oyster PAYGand Contactless, printed tickets willbecome lightlyused, as on the Underground and the Overgroundtoday.

1.14 Bearingthis in mind, it is proposed to leavethe new TfLRailprinted ticket fares unchanged from the current Heathrow Connectfare where standard zonal fares already apply, for example,the fare from Paddington to Hayesand Harlington. Newspecial printed ticket fares willapplyfor TfLRailjourneys to and from HeathrowAirport. Allfares willbe cheaper or in-linewith the fares charged by Heathrow Connect. Forexample:

• Fortravel to the Heathrowtrain stations from Zone 1 or TfLstations beyond Zone 1, the TfL Railpeak printed ticket fare to/from Heathrowwillbe £14.70. The off-peak fare willbe £12.60; this is lop belowthe Zone 1-6 off-peak Travelcardpricewhichis £12.70. Travellingby Heathrow Connecttoday costs over £15.

• Fortravel to the Heathrowtrain stations from Paddington, the IlL Railprinted ticket fare from Heathrowwillbe £10.30, matching the current HeathrowConnect fare. Fortravel to Heathrow train stations from stations short of Zone 1, printed ticket fares willalso be less than by the current HeathrowConnect service. Byway of example,the printed ticket singlefare between Heathrow and Hanwellwillbe £6.80, lop lessthan the £6.90 fare today.

1.15 TableA3 sets out the proposed TfLRailprinted ticket fares from Heathrow in more detail.

Stakeholder engagement

1.16 The proposed fares and ticketing arrangements aimto set a balance between charging relatively commercialsingle fares for visitorsand business userstravellingto the airport while providingfull integration with the TfLstructure of Travelcards,caps and concessions.

1.17 The public position adopted by the Crossrailproject team has alwaysbeen that specialfares would applyto Heathrow and that that these special fares would be “comparable”to those on the current HeathrowConnect service. This position has been generallyaccepted by stakeholders given the very significantservice improvementsbeing provided.

EasDJssquntsicr Heathrow EmpIqys

1.18 Allemployees based at HeathrowAirport,whether employed by HeathrowAirportLimited(HAL)or another company, are entitled to a 75 per cent discount on season tickets and single fares to Heathrow using the current Heathrow Connect service. The 75 per cent discount extends to Readingand Paddington. In general, these discount fares are substantially belowstandard TfLfares.

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1.19

2. 2.1

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3.2

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3.5

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3.7 ci

concession and the Freedom Pass to the Heathrowtrain stations should reduce barriersto travel for these groups and willprovidea substantial real-terms reduction in fares.

3.8 Younger Londoners are less likelyto be physicallydisabled but more likelyto be from a SAME community. The extension of the Zip card concession to the Heathrowtrain stations should reduce barriersto travel for younger Londonersand willprovidea substantial real-terms reduction in fares.

3.9 Londoners on low incomes tend to be women and older, SAMEand disabled people, and those not in work. Lowincome largelyreflects workingstatus, though the underlyingcauses are tied to education, qualifications,health and, in some cases, transport. The inclusionof the Heathrow train stations in the Londonzone fare system and the extension of PAYGshould reduce barriersto travel for lowincome Londonersand providea real-terms reduction in fares.

3.10 LGBTLondoners tend to be younger and have reported hate crimeas a concern for them. Men form the greater part of the LGBTcommunity,which is in contrast to the general population. The proposals have no specific implicationsfor the LGBTcommunity.

3.11 Manyof those who comprisethe seven groups above are likelyto benefit from free travel concessionsor discounted fares. Allcurrent concessionaryfare schemes are being extended to the Heathrowtrain stations in order to make publictransport accessibleto people who face barriersto publictransport use.

3.12 The concessionsavailableare set out below:

• Childrenunder 11 travel free on allTfLservices(subject to a maximumof four accompanyingan adult). 11-15 Oyster photocard providesfree TfLbus and reduced fare railtravel in London.

• 16+ Oyster photocard providesfree TfLbus and half fare railtravel in London. • 18+ Student Oyster photocard provides reduced rate EL Bus Pass season and Travelcard season travel.

• Job Centre PlusTravelDiscountCardprovideshalf priceTfLbus and railtravel.

• Bus&TramDiscountphotocard provideshalf priceTfLbus and tram travel.

• Veterans ConcessionaryTravelprovidesfree travel in London. • 60+ London Oyster photocard (men and women up to female pensionable age) provides free travel in London. • London Freedom Pass (men and women over female pensionable age) providesfree travel in London.

3.13 The Mayoris requiredto considerthe potential equalities impacts discussed above, and any mitigationsin place, at the time a decisionto direct is made in relationto the fare proposals in this paper.

4. Other considerations a) Keyftsksandjssues

4.1 GLAofficersconsiderthat implementation risksare minimalassumingMayoralapproval in March 2018. b) LthsMxaLgpiiqrftie

4.2 The Mayor’sdraft Transport Strategy and the Mayor’svisionof “ACityfor AllLondoners”highlights the importance of improvingtransport opportunity for all Londonersand, in doing so, ensuring that

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Appendices

FLe

Appendix ci

Public access to information Informationin this form (Part 1)15subject to the Freedom of InformationAct 2000 (FOlAct) and willbe made availableon the GLAwebsite within one workingday of approval.

Ifimmediate publication riskscompromisingthe implementation of the decision (for example,to complete a procurement process), it can be deferred until a specificdate. Deferralperiods should be kept to the shortest length strictlynecessary. Note: Thisform (Part 1) willeither be published within one workingday after approvalqron the defer date. Part 1 Deferral: Is the publication of Part 1 of this approval to be deferred? YES IfYES,for what reason: Publicationto be deferred until at least 16 Marchwhen Dir willmake a decision on Zone 6 allocation. Pressteam willthen make a proactive announcement after this date on these new fares

Untilwhat date: 16 March(TBC)

Part 2 Confidentiality: Onlythe facts or adviceconsidered to be exempt from disclosureunder the FOl Act should be in the separate Part 2 form, together with the legal rationale for non-publication.

Is there a part 2 form — NO

ORIGINATINGOFFICERDECLARATION: Draftingofficerto confirmthe following(v’) Drafting officer: Ctajjejjamjitqnhas drafted this report in accordance with GLAprocedures and confirmsthe followinghave been consulted on the final decision. Sponsoring Director: ELolLaiiflch_eL5mfthhas reviewedthe request and is satisfied it is correct and V consistent with the Mayor’splans and priorities. Mayoral Adviser: Iiie_QepjityMaypjlpr Transpnrt has been consulted about the proposal and agrees V the recommendations. Advice: The Finance and Legalteams have commented on this proposal. Corporate Investment Board Thisdecisionwas agreed by the Corporate Investment Boardon 26 February2018.

EXECUTIVEDIRECTOR,RESOURCES:

I confirmthat financialand legal implicationshave been appropriatelyconsidered in the preparation of this report. —7 —‘ — Signature _-t-1. / Date ( 6’ —‘C ,4i ip4lf&J 01) /44/zr r. CHIEF OF STAFF:

I am satisfied that this is an appropriate request to be submitted to the Mayor Signature . Date

7 p -V

Annex

Table Al Proposed TfL peak PAYGfares and Conned fares -2018 price5 Heathrow train Connect fares Proposed TfL peak Rationale (*3) stations to/from: PAYGfares

F F F London Paddington 10.30 Held at 10.20 (*1) Held down to ensure no fare increases rfL Zone] 12.70 12.10 5.10 IlL 1-6 plus £7 (10.30 + 2.40 PAYG)

fL Zone 2-6 via from 13.20 12.10 5.10 TfL 1-6 plus £7

Zone 1 (10.30 + 2.90 PAYG) rfL Zone 2-6 not 12.50 Z2 7.30 2.80 TfL2-6 ía Z1 12.00 Z3-6 or 3-6 plus 4.50

NRZones 2-6 via 15.00 Z2-5 Held at 12.50 (*2) 8.00 T-T 1-6 plus rfL Zone 1 16.50 Z6 S

Specific fares bo/from Heathrow 9.50 6.20 West Drayton 1.70 TfL 5-6 plus Hayes & 6.30 6.20 4.50 Harlington Southall, Hanwell 6.90 6.90 2.40 YR 4-6 plus 4.50 N EaTing- 8.00 7.30 Greenford 2.80 TfL3-6 plus Ealing Bdy/Acton 8.00 7.30 4.50

Single fare PAYGsupplements are: B via Zone 1; and £4.50 not via Zone 1;

(*1) held down to be lop less than the Connect fare. (*2) equal to the Zones 1-6 one day PAYGcap. (*3) the column shows standard LUzone fares plus the proposed fare supplements

8 Table A2 Proposed TfL off-peak PAYGfares and Connect fares -2018 prices Heathrowtrain Connect fares Proposed TfLoff-peak Rationale (*2) stations to/from: PAYCfares

£ £ £ London Paddington 10.30 10.10 3.10 TfL 1-6 pIus £7

TfLZone 1 12.70 10.10 3.10 TfL 1-6 plus £7 (10.30+ 2.40 PAYG)

ilL Zone 2-6 via from 13.20 10.10 3.10 TfL 1-6 plus £7

Zone 1 (10.30+ 2.90 PAYG)

rfL Zone 2-6 not 12.50 Z2 6.00 1.50 TfL2-6 maZi 12.00 Z3-6 or 3-6 plus €4.50

NRZones 2-6 via 15.00 Z2-5 12.50 (*1) 5.50 T-T 1-6 pIus

rfL Zone 1 16.50Z6 £7

Specific fares to/from Heathrow 9.50 6.00 Nest Drayton 1.50 TfL5-6 plus Hayes & 6.30 6.00 £4.50 Harlington Southall, Hanwell 6.90 6.00 1.50 IlL 4-6 plus £4.50 N Ealing- 8.00 6.00 Greenford 1.50 TfL3-6 plus Ealing Bdy/Acton 8.00 6.00 £4.50 ML

Single fare PAYGsupplements are: £7 via Zone 1; £4.50 not via Zone 1;

(*1) this matches the 2018 Zones 1-6 one day PAYGcap. (*2) the column shows standard zone fares plus the proposed fare supplements. (*2) IlL refers to the TfLzone fare; T-T refers to the Train-Tube zone fare.

9 I

the

to

of

price

refers

NR

£3

£3

£3

£3

S £3

£3

£3

plus plus

(*3)

match Travelcard

plus

plus

plus

plus

plus plus

plus

plus

1-6

to

1-6

2-6

3-6

3-6

5-6 5-6

4-6 3-6 3-6

prices

T-T

supplements.

NR NR NR NR NR

T-T

T-T T-T

down

Rationale

50

0.20

fare

off-peak

-2018

E4. El

Held

Connect 9.20 E3.80 E4.40 £10.20T-T1-6 £4.50

E5.70

£3.20

£4.40

£6.20

£5.70

scale.

the

fares

fare

cash

£

proposed

than

fares

6.20 6.20 6.80

7.40 7.30 9.20

8.70 8.70

TIL

Proposed

l0.30(*lJ

14.70(*2) zone the 14.70(*2)

less

10

Conned

plus

lOp

fare.

fares

15.00

£

and

A3

Connect fares

cash

9.50 6.30

6.90

8.00 1030 8.00

15.00

12.50

12.00 12.50

Train—Tube

cash

£12.60,

via From

fares

zone

the

Table

be

S

to

Conned

to

cash

Gdns

5-6

3-5 4-5 3-5

1

5

Ruislip

Adon,

LU

the

refers

Epping,

standard

W W

Zone

Eq Romford, Coulsdon Oakwood,

Zones Zone

Zones

Zones

Zones Eq Bush Eq Shepherd5 Ruislip Eq off-peak

T-T

match

shows

Heathrow

to the

Z1

not

in scale;

2

3-5

3-6

Tft

via

train

Hanwell

down

to/from:

column

fare

fares Zi

Z1

2-6

Bdy/Acton

&

1 Zone

Zone Zone

Drayton

held

reduced

this

via

via

Zi

zone

Ealing-

Thnes

Heathrow stations Nest

London Paddinqton N

Zone to/from Proposed

Heathrow Other Hayes Harlington Southall, Ealing Greenford ML Other

Other not Other not via

(*])

(*2) NR £12.70. (*3)