booklog news

BEA 2010 A Publication from ComputerWorks of , Inc.

Booklog Travels to A Note From the President New York for BEA On April 16, I flew out of Chicago with 12 others destined for a Habitat for Humanity Your friends at Booklog look house-building project in Ethiopia. We arrived forward to seeing you in New York in Addis Ababa, the largest city and capitol of City for BookExpo America 2010. Ethiopia, 28 hours after takeoff and a layover Please stop by our booth #3129 in Turkey. Our Habitat building site was in to say hi and talk with our tech, the countryside, prompting our spending the training and sales staff. We hope to first full day in the country traveling by bus The highlight of the trip was visiting the see you there! for 13 hours from Addis to Bah’r Dar. small, one-room schoolhouse, previously built When we stepped off the bus in Bah’r Dar, by a Habitat team from New Zealand. Here SCHEDULE we were greeted with song and outstretched the children, probably 6–10 years old, sat in Tuesday, May 25, 2010 hands by a group of children eager to connect orderly rows on small benches with homemade All day education at Javits Center with us. A contingent of Orthodox Christian notebooks. They were undaunted by two older priests and nuns carrying brightly colored girls who faced them with sticks and swatted Wednesday, May 26, 2010 umbrellas, banners and drums clapped and them if they spoke out of turn or stood up from Exhibits/show at Javits Center sang, and joined the children in thanking their seats. All eyes were on us as one of our 9:00 a.m.–6:00 p.m. God for bringing us to them. team members pulled out a stack of children’s We soon began to understand that our — new books. Nothing else in the room Thursday, May 27, 2010 presence meant much more than the week or was new. Never in my life have I seen such Exhibits/show at Javits Center two of physical labor we would offer or our excited, hopeful expressions. The children 9:00 a.m.–5:00 p.m. $500 contribution to the materials for each looked like they had just risen on Christmas house. Our presence proclaimed that we morning and found a pony under the tree — cared enough to travel to their country to so little meant so much. Then when we passed BOOKLOG USERS’ MEETING share in the common belief that all people are out the BIC pens we brought with us, one entitled to have a home. And our presence might have thought that we’d just given each of Wednesday, May 26, 2010 meant that we were eager to work alongside them a $100 bill! 2:00 p.m., Room ICO5 them in making that belief a reality. (continued on the back page)

Rental Scanners Bowker Books In Print Web Interface

Booklog offers scanners for rent Booklog has teamed with Bowker to provide • Real-time publisher price and availability to assist our customers in doing special reduced rates on the Bowker Books In check through PubEasy. their physical inventory. We have Print web interface. With over 17 million ISBNs • EDI ordering through Pubnet. the USB-connected TriCoders from over 400,000 worldwide publishers, Books • Access to the award-winning or the PS2-connected American In Print is the industry’s most comprehensive discovery tool Fiction Connection. Microsystems. They rent for $300 and authoritative bibliographic database. In per scanner for 10 days. For more addition to the special Bowker subscription Why Move to Books in Print? information, or if you would like rate, Booklog is waiving its BIP web interface • Trustworthy — the only official database to rent a scanner, contact Debi fee — a savings of $350! of the U.S. ISBN agency. at 800-977-8212 ext. 221 or To sign up now, contact Bowker Books In • Timeliness — updated nightly. [email protected]. Print and mention the Booklog special: Paul • Breadth and Depth — includes active, Shannon, Bowker retail account manager, at out-of-print and forthcoming titles. 908-219-0067 or [email protected]. • Internet Stock Check — check availability from 20+ wholesalers. What’s Included in the Bowker ComputerWorks of Chicago, Inc. • Booklog’s new Lasso interface integrates Books In Print Web Interface? 800-977-8212 with BIP web for advanced title searches. www.booklog.com • Seamless integration of Books In Print The optional Lasso interface is available [email protected] data within Booklog. for $350 and can be purchased by • Access to BooksInPrint.com. contacting [email protected]. Catching Up on Customer’s Corner

Classes: Notes In this issue of Booklog News, we are pleased to welcome and feature one of our newer customers, From the Training [words] bookstore in Maplewood, New Jersey. [words] has been a Booklog customer since April 2009. Department 14-year-old son, Daniel, who has autism. Daniel’s talents have inspired them to become A number of new users have joined prime movers in the U.S. in supporting and the Booklog family since last year’s facilitating the development of children with BookExpo America. Both users autism. In their first year of operation, the who are new to and Zimiles employed (either for pay or as interns) those who have switched to ten individuals with autism. Autism Awareness Booklog from another POS system Month was celebrated at the store during April have taken advantage of our free, with weekly programs by some of the country’s interactive, online training sessions. When Jonah and Ellen Zimiles learned that the leading scholars and advocates for autism. In During these sessions, we provide only bookstore in Maplewood, N.J., was closing, the future, Jonah and Ellen plan for [words] to a basic orientation to Booklog by they acted quickly. The 20-year residents of this become a vocational training center for individ- introducing the wide array of lovely community purchased the Goldfinch uals with autism and to work with agencies that Booklog features, indicating where bookstore, moved to a much larger space at 179 specialize in placing people with disabilities. each is located within in the Maplewood Avenue and gave it a new name, Support for the bookstore goes beyond program, and instructing users [words]. Fortunately for Jonah and Ellen, the the employees, customers and the community. on how to use them. transition went very smoothly, because all 11 [words] mission has unexpectedly garnered Additional training focuses on of the Goldfinch employees agreed to stay on generous responses within the area. Interior purchasing (creating auto purchase and work at the new store. [words] quickly decorating for the shop was donated by Dana orders and returns), receiving expanded its inventory, which now includes Dowd Williams of Millburn, and the New York (experimenting with our three over 20,000 titles, broadened its programming, ad agency Barker/DZP designed the awning different receiving options) and and added a new array of sidelines. and color palette. creating reports on write-offs for The 2,300-square-foot bookstore is now In choosing an inventory management and damaged books and other items. operated by a staff of 14 part-time employees. POS system, Jonah selected Booklog because Electronic ordering, which many Jonah (an attorney and former non-profit of its ease of use and intuitive approach to booksellers considered optional in executive who recently completed an MBA from inventory management. His staff was able to the past, is now de rigueur and Columbia’s Business School) oversees the learn the program very quickly and they all therefore explained in detail. We bookstore and outreach operations. Ellen (an “continue to be impressed by the professional also outline our gift card module attorney who is CEO of Daylight Forensic and and personal support from Booklog’s technical and explore options with GiveX, Advisory, which she co-founded in 2006) assists and sales staff.” as the American Booksellers on the weekends. Liz (the Zimiles’ daughter who Reflecting upon the quick decision to Association is discontinuing its is currently a student at Syracuse University) purchase Goldfinch that he and Ellen made national gift card program at the works at the store during the summers. back in November 2008, Jonah commented, end of June. In reality, [words] is more than just a “We decided it was the time to take a stand, Ann Christophersen, our bookstore — it truly is a community center to step up and do something for the town. independent bookstore trainer, where everyone is welcome and celebrated. Its Losing Goldfinch would have been a detriment encourages stores interested in mission, “to serve Maplewood and surrounding to the community — we wanted to ensure that learning more about the advanced communities by offering a warm, intellectual our community’s love of books and features of Booklog to take atmosphere where men, women and children was passed down to future generations.” additional classes which are offered of all races, religions, ages, sexual orientation, Maplewood is indeed blessed that Jonah one on one (or with multiple staff) political beliefs and abilities will be welcomed and Ellen took on the challenge of saving for a fee of $60 per hour. Most and feel comfortable,” is evident from the the bookstore and transforming it into a of the recent training for veteran moment one approaches the front door. The community treasure for book lovers. The Booklog users has concentrated on large storefront windows shout out “come on community also takes pride in how [words] the new features and enhancements in” and the interior decor and furniture has become a model organization for included in Booklog’s recently arrangements continue that welcoming spirit. supporting citizens with autism. released version 10.0. The bookstore is particularly dedicated to Everyone at Booklog is delighted to be Several introductory classes the families in Maplewood that have a member a part of this wonderful undertaking, and we will be scheduled for June and with a developmental disability. Through its look forward to the opportunity to experience July for those who have not yet understanding treatment of disabled customers this unique resource when we’re in the greater had their Booklog orientation — and employees, [words] strives to help Maple- New York area. We hope you will too! be sure to sign up soon! After wood become a model community of inclusion. For more information, call 973-763-9500 July, version 10.0 classes will be While it serves people of all ages and carries a or e-mail [email protected]. offered as one-on-one training standard of fiction and nonfiction, sessions for $60 an hour. To [words] welcomes children with special needs, register for a class, contact Ann particularly those with autism. Aisles are extra Christophersen at 800-977-8212 wide, dolls designed especially for children with ext. 247 or [email protected]. developmental disorders line the walls, and no one worries if a child exhibits unusual behaviors. Every day, Jonah and Ellen celebrate the gift of understanding given to them by their Booklog’s New Features and Enhancements

We’ve gotten great feedback from our and With Symtio version 10.0 release, which has been in (and the Upcoming Agency Model) general release for a couple of months. As publishers and distributors become As we took our time with this release — more interested in and electronic allowing folks to upgrade to version 9.0 distribution, we’re positioned well to support (which included a database upgrade) and them and help keep you in business. extending our beta program for almost 10 Symtio eBook cards are cards with months — version 10.0 has quite a bit of a picture of the eBook “cover,” book polish on it. We hope you enjoy working description on the back, a UPC, and an with our new program and exploring the encoded activation key that your customers many new features and enhancements we would bring to your cash register to scan A hosted gateway processor is, more packed into it. instead of a book or . When the or less, an Internet-based debit and credit As the book industry doesn’t sit still, customer pays for the card, the book is card payment processing application that this New Features column covers some activated or authorized for the customer on alleviates the retailer from hosting their enhancements you may have already heard Symtio’s web site. Your customer will then own payment processing software (such as of, along with some extra enhancements access Symtio’s site, enter the authorization PCCharge). The hosted payment service we’ve made. code from the back of the card, and down- model has many other advantages. It provides load the eBook or audiobook. merchants with little or no up-front cost, a Lasso Inventory Import The Symtio publisher list continues to quick and easy merchant setup process and (and Recent Enhancements grow and includes CBA and trade publishers. fast transaction speeds. to Special Orders) In the CBA market this includes Zondervan, As part of our integration with Payware Lasso is the name of our implementation of Baker, Tyndale, Broadman and Holman, Connect, we’ve added support to our inte- Bowker’s Books In Print web search. With and Thomas Nelson. In the trade market gration with PCCharge for Secure Socket Lasso, you can search for a book by keyword, they carry titles from HarperCollins, Penguin, Layer (SSL) as well. SSL is supported by title, subject, author, ISBN or audience, Random House, Simon & Schuster and default when using Payware Connect, but filter by an audience or market, retrieve Knopf Double Day, among others. requires the purchase of an SSL certificate your results, select any number of returned If you’re following the eBook saga for use with PCCharge (PCCharge 5.8.1 books for import, search some more and playing out in the industry, you might be and above only). This certificate may be build a custom purchase order. If you aware of most publishers switching to an purchased online at www.verisign.com. already have a book or item in your database agency model of selling eBooks, whereby All of Verifone’s products are regularly that is returned from a Lasso search, the prices are constantly changing and are submitted for security audit testing and are item will be highlighted and show your always sold at the current price set by the fully PCI/PA-DSS compliant. current category, publisher and quantity on publisher. Booklog is working with Symtio If you’d like more information on hand for that item. For every item found, to integrate the agency model, and we will Verifone’s Payware Connect hosted gateway stock status information is shown for all support real-time pricing very shortly (if solution, contact our sales team, or check available distributors, including when the not by the time you read this sentence). In out Verifone’s web site and product page stock information was last updated. Once the meantime, if you are interested in selling for Payware Connect at www.verifone.com you are done finding items to put on a PO, Symtio eBooks and audiobooks, please visit /card-acceptance/payware-connect.aspx. you can import the items and automatically www.retailers.symtioblog.com/. put them on a PO, just like our other Gift Card Enhancements import features. Additional Verifone Support As has been announced, the ABA’s support You can also access Lasso from a Special Everyone in the retail world has certainly for GiveX cards will be going away. You Order Detail window, and instead of adding been stung by the PCI compliance bug in should have already received a statement your found and selected results from Lasso the past year, even if they’ve been watching from Booklog on our continued support to a PO, your selections will be added it carefully since the credit-card industry for GiveX should you decide to continue directly to your special order. standards have been released. We’ve been with GiveX on your own. However, should If you do a lot of special orders, are taking PCI compliance and credit-card you decide to switch to Booklog’s built-in planning a special interest section or some security seriously for years. So, it is with gift cards, or if you already utilize this other special event, this feature beats all great pleasure that we can finally announce feature, we’ve made some nice enhancements our other imports. A Bowker BIP web our new integration with Payware Connect, you should be made aware of: subscription, Internet connection and Verifone’s hosted gateway, and our enhanced interface purchase is required. integration with Verifone’s PCCharge. (continued on the next page)

Welcome to Our New Booklog Users

Blue Ridge Books and News, Waynesville, N.C. Eye of Horus, Minneapolis, Minn. Mesa Verde Museum Association, Mesa Verde, Colo. Boulevard Books, Brooklyn, N.Y. Finnegan’s Bookstore, Utica, Ill. Next Chapter Bookstore & Bistro/Dana Inc., Chapter One Bookstore, Hamilton, Mont. Grayson County College Bookstore, Denison, Texas Northville, Mich. Children’s Book Cellar, Waterville, Maine Holden Village Bookstore, Chelan, Wash. Read Booksellers, Danville, Calif. Devaney Doak and Garrett, Farmington, Maine Lovers Lane UMC, Dallas, Texas Word of Life Ministries/Beyond Words Book, Epilog Books, Quincy, Calif. Mackerel Sky, Honeoye, N.Y. Greenberg, Pa. Booklog’s New Features and Enhancements

(continued from the previous page) Certificate Summary from the Sales > all the price and cost differences for Marketing > Certificates > Gift menu item. that item and how many sold at that Should a customer request several gift You will see a new Batch Reset button price point. cards at once for the same amount, you can option there. Clicking on the button will • The Sales report filter (the now accommodate this sale much more bring up a quick-scan interface that will generic report filter available to all quickly than before. In the Cash Register allow you to simply scan in any number sales reports) now allows you to select window, click the Gift Cert/Card icon as of gift cards. When you click Reset Gift a single sales module to report on. usual. You will notice a new option. Check Cards, Booklog will attempt to reset each For example, if you want to report the Multiple Copy/Value option and enter individual card. If a card is unable to be on just your mail order sales, you your chosen dollar amount. Scan in the reset, a message box will appear with the would select Mail Order from the first card number and press Enter or click failure notice and the card number so you Sales Module pull-down in the filter. New. The gift card will be added and you can set the card aside. The filter now also has calendar will be immediately returned to the Create Also, a new Gift Card/Certificate drop-downs for all date fields for Gift Card window with the same dollar Transaction report is available that you easy date entry. amount already entered for you. Scan the can generate by date or by card/certificate • There’s a new security profile setting next gift card number and repeat until all number so you can see a transaction allowing you to restrict total credit cards have been scanned. history of card/certificate usage for a card and other non-cash payments Redeeming gift cards and certificates date range. to the balance due amount (with a is also easier. A new option in the Payment security override). This setting would Processing window’s Gift Card Pick-list Minor Enhancements with allow you to carefully watch that allows a user to set the window to allow Major Impact cashiers do not accept more than the multiple scans. Ring up your sale and We have added well over 100 feature balance due, and not allow cash back input the desired amount into the Gift enhancements and fixes since the last 300 for these transactions. Card Payment Type. When you click we wrote about. We can’t list them all OK to process the sale, check the Select here, but these are just a few. Overall, we’ve been hard at work Multiple box and begin scanning all of • A new Sales History report — we keeping Booklog competitive, cutting your gift cards. Manual selection still created a sister report to our Sales edge, and still user-friendly and intuitive functions the same as before. Also, when report called the Sales History report. so you can be competitive and offer the redeeming multiple gift cards or certificates, This will show you the same informa- best value to your customers. If you want Booklog will now use up the card with the tion as the Sales report except if you more information on what’s new in lowest value first. change the price or an item is sold Booklog version 10.0, you can check out There is also a new option to reset at a different discount, the item will our online release notes at www.booklog multiple gift cards at once. Go to Gift Card/ have more than one line showing .com/releasenotes/Release.10.0.pdf.

Training Tips

Issuing and Redeeming Book Fairs window of each item. This makes it clear Store Credits For those stores who do off-site sales, to any store staff that the inventory is at When a customer returns an item and Booklog’s Book Fair module has many the book fair and not on the shelves. It’s a doesn’t want to immediately spend the advantages over simply boxing up the good idea to print out a list of books taken refund, you can issue a store credit to be books, transporting them to the destina- to the fair to share with customers. used later. In the Cash Register window, tion, selling them, and then manually When the book fair is over and the check the Refund box for the returned entering the sales when you return to remaining books are returned to the store, item. Then click Process, select Store Credit the store. open Return Book Fair, scan in the books as a payment type and click Plug-In Total. Creating a book fair is very simple: you returned, and process payment for Since Booklog doesn’t keep an internal go to Sales > Book Fair and hit the Insert those books which were sold. record of store credits, make sure your key on your keyboard. Give the particular A nice feature for those of you who customers know to keep the receipt. fair a description so you can locate it later do annual book fairs for the same school When the customer comes back to make a in your Book Fair Pick-list, enter the or organization is that you can duplicate purchase and wants to use the store credit name and contact information of the last year’s fair (by books sold or books to pay all or part of the total owed, the person identified with the book fair, and returned) and auto-create purchase orders cashier must enter the amount of the scan in the books you’re going to take to for the books you want to take again (and credit as Store Credit payment type. If the fair. Finalize the book fair when you add new titles to the same PO). If you the customer’s store credit is greater than are satisfied that your off-site inventory have finalized a book fair and want to the total owed, the cashier can enter the is complete (save it as a draft until then). add more titles to it, just duplicate it and total amount of the credit. This entry then Finalizing a book fair helps keep delete the original from the Book Fair opens a window asking which payment accurate information at the store while Pick-list. The duplicate will be in draft type to use for the balance of the credit you have the books off site, because status and you can add as many new titles owed the customer. Selecting Store Credit Booklog automatically moves the number as you want and finalize when done. in that window will issue a new receipt of copies from Qty On Hand to Qty at for the remaining balance. Book Fair in the Inventory Properties Tech Tips for Booklog Users

Customer Lookup Defaults in Cash Booklog program or turned off altogether. the new computer(s) you select will have Register Can be Changed Other firewalls, such as those bundled the right hardware and the best operating You have a few options for quickly looking with anti-virus software, can disrupt your system to work with Booklog and any up customers in the cash register, including Booklog network. Booklog technical other related programs you might have last name, phone number or (if applicable) support can provide information for installed, such as PCCharge. Give us a call customer ID. To adjust this setting, go to adding exceptions to firewalls, but please or send us an e-mail and we help you Maintenance > Store and then go to the note that we don’t support any specific ensure the migration of Booklog to your Defaults tab. In the upper right, you’ll see third-party firewall software. new computer is as smooth as possible. a drop-down menu that says Default Customer Lookup where you can choose Searching the Electronic Finding Special Orders After Receiving between these three options. Journal Report Are you looking for a report that will show The Electronic Journal report can be very you all special orders that are ready to be Wireless Networking + POS useful when you need to find information picked on the PO that you just received? Wireless networking is a popular feature that about a sale but you do not have all of the Then check out the Received Orders report. comes standard on most new computers, information, such as receipt number. If a This is found under Inventory > Receiving but it is not the most reliable connection for customer needs to exchange a book but does Reports > Received Orders and then select systems such as Booklog and PCCharge. not have the receipt, by using the electronic your PO number. Remember that you Wireless networks are prone to intermittent journal, you can enter a date range and now have the option to print out shelf tags lapses in connectivity, which can result in search for the title using the Search icon. for these items when in receiving as well. locked purchase orders or problems ringing The search feature allows you to select the up sales. We always recommend wired title, ISBN, customer, extended amount, Direct Marketing to Your Customers ethernet connections for Booklog. total sale or total tendered as the search. Do you have an author signing coming up? Remember, the values are case sensitive, so Use direct marketing to keep in contact with Those Pesky Firewalls if your title is in all caps or title case, make your customer base. You can send messages The most common reason we have for not sure your search matches how the title is to groups of people that have purchased being able to log into Booklog is related to entered in Booklog. that author in the past or even a similar firewalls. The basic settings for Windows author. It can also be used to reward those Firewall will prevent your clients from Getting New Computers? who have spent money in your store by communicating with the Booklog server. When it is time to let some of your old sending them a coupon. The direct market- So as a general rule of thumb, it should computers retire, it is good to check with ing segment can be found under Sales > either be set up to have exceptions for the our tech support staff to make sure that Marketing > Direct Marketing Segment.

Booklog’s Group Rate Merchant Processing Program

Are you taking advantage of Booklog’s group rate merchant processing program? Booklog has partnered with First National Merchant Solutions to provide an ideal merchant processing program which easily integrates with Booklog through our PCCharge interface. You owe it to yourself to look at the savings available to you with Booklog’s group rates program offered through First National Merchant Solutions. Confusing merchant processing statements are often fertile ground for hidden fees and surcharges. Get a complete analysis of your current merchant processing program. We will not only provide you with rates, but we will also provide you with a cost comparison of your total monthly fees on your current program versus what you would have paid on the Booklog group rates program that you are entitled to as a Booklog user.

To get started, or just to find out more … Our representative is Jim Kilcoyne at First National Merchant Solutions. Please complete the information below and fax it to 866-918-0812. Or you can contact Jim directly at 800-516-6242 x4957 or send e-mail inquiries to [email protected].

Business Name______Business Phone #______Best Phone # ______

Contact Name ______E-mail ______Best Time to Call ______

Business Address ______

City ______State ______Zip ______

Do you have more than one location? Yes _____ No _____ If yes, how many? ______

How long have you been in business? Since ______New (aim to open date) ______

Do you have a merchant account now? Yes _____ No _____ If yes, are you attaching merchant statements for a free cost comparison? Yes _____ No _____

Please contact our representative to find out more about the Booklog group rates program administered by First National Merchant Solutions: Contact: Jim Kilcoyne, First National Merchant Solutions Phone: 800-516-6242 x4957 Fax: 866-800-3623 E-mail: [email protected] PRSRT STD U.S. POSTAGE PAID FARIBAULT, MN PERMIT NO. 21 ComputerWorks of Chicago, Inc. 5153 N. Clark, Suite 207 Chicago, Illinois 60640

Welcome to New York and BookExpo America 2010!

New York City! This is no doubt one of • Circle Line Boat Tours. A great way the most exciting cities in the world — and to get an overall view as you literally it is at your fingertips during BookExpo circle Manhattan. Board at Pier 83 on America 2010. For when you can get away West 42nd Street, 212-563-3200. from the Javits Center, we suggest you try Various tours are available around to take in some of the following. Manhattan and Liberty Island, 2–4 hours in length, depending on the tour. Sightseeing • For walkers, we suggest taking a long • Empire State Building. See the stroll through Central Park. Enter at beautiful NYC city scene from high Columbus Circle (59th Street at above. The entrance is on 5th Avenue Broadway). Check the maps along the (at 34th Street). The view is especially walking route to locate Sheeps Meadow enchanting at dusk. Admission: (sunbathing), Belvedere Castle, the Boat • Ginger’s is near the Javits Center at $17.60 for adults, $15.76 for seniors, House and more. Or just walk ’til you 512 7th Avenue between 37th and and $12.07 for children ages 6–11. drop. Probably the most satisfying 38th Streets, 212-768-3100. Delicious • Metropolitan Museum of Art. exhaustion you will feel in a long time. and inexpensive Chinese food. Plan on spending hours at this spot! In • For great Indian food, try Spice in fact, you could spend a few days here Dining Greenwich Village (a must-see area), and would not see all the art. The Met • Hudson Yards Café, 450 10th Avenue 60 University Place, 212-982-3758. is one of the largest and most famous at 35th Street, 212-239-4606. Good Tasty with moderate prices. museums of the world and definitely old American food, reasonably priced • Red Bamboo, 140 West 4th Street, worth your time, even if you can just steak and a terrific Cobb salad. Not between 6th Avenue and MacDougal, take in one or two of the exhibits. great on atmosphere, but the food is 212-260-7049, has a truly eclectic On view during BookExpo: “Five solid (and it’s close to the Javits Center). menu with something for everyone. Thousand Years of Japanese Art,” “Art • Carmine’s at 200 West 44th Street (at • In the mood for a really special treat? of Illumination” and “Tutankhamun’s 7th Avenue), 212-221-3800. Hearty Walk to the famous Russian Tea Room Funeral,” among others. Hours: Italian fare with family style portions, at 150 West 57th, near Carnegie Hall. Tues.–Thurs. 9:30–5:30; Fri. and so it’s best to come with a group. Pricey, but a very special atmosphere Sat. 9:30–9:00. Donation expected. Moderately priced. and you can say “I’ve been there.”

A Note From the President — My Habitat for Humanity Trip to Ethopia

(continued from the front page) You can help, too! What I’d like to do the children we met. Together we could is send more books to the little school we give a gift that would far exceed its value, visited. Anything is so far ahead of what they and convey that others in the world care don’t have. If any of you would take the about their futures. Thank you very much. time to send children’s books to me that you I look forward to seeing many of you don’t want or need or think appropriate at the BEA in New York City. for your stores, I would gladly refund the shipping to you and forward them on to — Jean Fishbeck, president