Enriching Lives Through Partnerships
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NCSS ANNUAL REPORT 2014 STRONGER TOGETHER Enriching Lives Through Partnerships “I titled the drawing ‘Love’ as I hope that PURPOSE we can move towards an inclusive society – To ensure that every person has one where we show love and understanding the opportunity to live a life towards persons with special needs. I hope of dignity to his or her fullest my drawing can inspire others to help the less potential within society. privileged in our society.” MISSION To provide leadership and direction in social services, enhance the capabilities of social service organisations, and promote strategic partnerships for social services. The drawing ‘Love’ by Isaac Liang, 28, is the design inspiration of this year’s NCSS Annual Report. A beneficiary of the NCSS Heartgifts project, Isaac started expressing his thoughts through drawings at the young age of six. Despite his hearing impairment, Isaac persevered and graduated with a Diploma in Digital Media Design (Animation) from Nanyang Polytechnic. Isaac is active in local artists’ networks and many of his beautiful sketches have been published in books. CONTENTS 02 Messages from the President 06 Engaging 61 Code of Governance 108 NCSS Board of Council, and Chief Executive Officer 22 Growing 66 Financial Statements Management, Committees 04 Highlights and Listings 32 Connecting 100 NCSS Community Funding Disbursement 02 STRONGER TOGETHER NCSS ANNUAL REPORT 2014 03 President’s Message CEO’s Message 014 was an eventful year for of the United Nations-recognised LOOKING AHEAD NCSS. We launched the Sun Ray International Day of Older Persons 2Scheme in November 2014 to (IDOP) in October 2014. This was the The VWO Development team, formed in great excitement, after eight months first time that NCSS and its partners May 2014 to bring about improvements of intense engagement with social celebrated IDOP in such scale and in innovation and productivity for VWOs, service agencies and professionals. intensity. The event aims to recognise has introduced ‘bite-size’ projects We target to recruit more than 200 seniors for their contributions to the in November 2014. Eleven projects individuals for the scheme in the society. Outreach efforts were also were fully funded by VCF and the team next five years, and look forward to conducted to encourage better and partnered external consultancies harnessing their wide-ranging skills more effective communication across to strengthen VWOs’ organisational and experience to bolster the sector’s generations. capability and capacity through capability. innovative methods. I look forward to Besides raising funds, the more VWOs being involved in these NCSS also stepped up our collaboration Community Chest-led Care & projects in 2016. with partners from various sectors Share Movement, together with to strengthen our efforts to better the participating VWOs mobilised The Volunteer Resource Optimisation address emerging social needs. In over 110,000 volunteers through programme is another new initiative by October 2014, we partnered Institute of more than 2,000 events. Under NCSS to improve the sector’s productivity Mental Health, Agency for Integrated the Movement, Community Chest and provide sustainable manpower Care and Health Promotion Board to organised the first-ever inclusive solutions. We hope to support VWOs in Mr Sim Gim Guan (extreme left) with Dr Benjamin Koh, Senior Director of Social Service Office (SSO) Division and Service Delivery and Development Group, Ministry of Social launch the inaugural Singapore Mental mass beach picnic during its Orange and Family Development (MSF), Mr Jai Prakash, General Manager of SSO @ Bukit Merah, and Mr Hsieh Fu Hua, during a visit to the SSO @ Bukit Merah on 24 March 2015. the systematic absorption and retention Health Conference. Participants left Day in September 2014. Together of volunteers to complement sector with a stronger belief that greater with MediaCorp, Community Chest professionals in service delivery. A ver the past year, I was pleased • Mr Gautam Banerjee, a well- funding, networking and consultancy integration of both mental healthcare also launched the SG Care & Share volunteer management framework will to see greater engagement by respected corporate leader and services for the resourcing and and social service sectors is important Day in January 2015 – an inaugural be developed to guide VWOs in areas our members with the National former Nominated Member of development of social enterprises. O for better service delivery in the area of volunteering event on the SG50 such as needs analysis and training. Council of Social Service (NCSS). Parliament, to advise on social mental health issues. calendar to encourage the public In addition to the largest turnout at enterprises Partnership with the corporate sector to volunteer. The enthusiastic With a committed NCSS team and an NCSS Members Conference, we and participation by the community • Dr Ang Seng Bin, an avid volunteer, In our continuous efforts to champion response for these events bode well stronger partnerships forged with had a record 14 nominees running are also cornerstones of fund-raising to optimise volunteer resources for a more inclusive society, NCSS also as the Movement has been extended various stakeholders, we will be able for elections at the Annual General and volunteerism at NCSS. A prime spearheaded a month-long celebration to 31 March 2016. to achieve our goal of creating greater Meeting. Representation on our • Mr Victor Ng, an entrepreneur, to example is the Care & Share Movement. impact on the lives of the beneficiaries. Council has been broadened with spearhead the drive for innovation With Mr Phillip Tan’s able helming of the inclusion of, among others, and productivity in the sector Community Chest, the Movement has a respected social worker and a received tremendous support from all leading advocate for persons with 1 NCSS will continue our cooperation around with $334.1 million raised . OUR APPRECIATION disability. with the government, members and The government’s expanded support to the Movement, which doubles the Our immense gratitude goes to Minister Chan Chun Sing for his visionary leadership over the past four years. Under his organisations with similar objectives The deepening of leadership in the total available matching grant to $500 guidance, the sector has been much energised and our capabilities have been raised. We warmly welcome Minister Tan to strengthen the social service sector is one of the key thrusts at million, has boosted support by the Chuan-Jin as the Council’s new patron, and we look forward to his leadership through the next lap of the sector. ecosystem. While voluntary welfare NCSS. As we cultivate leaders for the public at large. organisations (VWOs) continue to be sector through schemes such as Sun We are grateful to the outgoing members of the previous Board who provided us with good advice and support: Mr Cyril Chua, the main driver of social services, Ray, we are also drawing in prominent We are well on our way to fulfilling Ms Frances Cheang, Mrs Sandra Berrick, Mr Lee Kim Siang and Mr David Alexander Ong. We welcome the active engagement we believe that a vibrant community leaders from different fields into the the thrusts conceived in our of the new members of the Board, Mr Chern Siang Jye, Mr Keith Chua, Ms Anita Fam, Ms Maureen Fung, Dr Lee Cheng, sector to contribute, including: of social enterprises is an important strategic review. With an active Mr Leo Chen Ian, Mr Albert Lim and Mr Mohamad Hairil. source of innovation and sustainability. membership, strong leadership, an • Mr Lim Siong Guan, former Head of With NCSS as founding partner, enhanced ecosystem and an engaged Our deep appreciation goes to our member VWOs, sector professionals, volunteers and donors for their passion and support. the Singapore Civil Service, to guide we collaborated with MSF, Social community, we look forward to a They have shown that they care for our community. Last but not least, we pay tribute to our staff who work tirelessly for our human capital development Enterprise Association and Tote Board thriving social service sector that will beneficiaries. to form the Singapore Centre for Social • Mr Gerard Ee, former NCSS make a significant contribution to our Enterprise (raiSE). This single touch president, to lead efforts in research beneficiaries and our community. point will provide mentoring as well as and advocacy HSIEH FU HUA SIM GIM GUAN President Chief Executive Officer 1 For the period from 1 December 2013 to 31 December 2014 and before the government matching grant cap. 04 STRONGER TOGETHER NCSS ANNUAL REPORT 2014 05 Highlights NCSS Membership Care & Share Movement & Proposed Grant Usage* Total Full Associate The movement involved Capability building New programmes 443 VWOs = 321 Members + 122 Members 112,202 $17.7m $58.7m Building a Skilled Sector volunteers in Capacity building Critical existing needs 111 10,764 386 2,021 events $58.6m $5.2m Scholarships and training places filled training programmes delivered by *The proposed Care & Share projects are from 1 December 2013 to 31 December 2017 (The figures provided are as at 31 December 2014) awards the Social Service Institute in its first and raised year as the appointed Continuing Education and Training centre for community and social services. $334.1m during the period of 1 December 2013 The VWOs-Charities Common Services and to 31 December 2014 and before the Capability Fund Benefit Schemes government matching grant cap supported VWOs, charities