SETUP GUIDE
SETUP GUIDE
Model PP31L Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
______Information in this document is subject to change without notice. © 2008-2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, MediaDirect, Wi-Fi Catcher, YOURS IS HERE, and DellConnect are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.; Blu-ray Disc is a trademark of the Blu- ray Disc Association; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
January 2009 P/N F174H Rev. A01 Contents Setting Up Your Studio Laptop ����������������������5 Media Controls ���������������������������������������������� 27 Before Setting Up Your Studio Laptop ���������� 5 Removing and Replacing the Battery ���������� 28 Connecting the AC Adapter �������������������������� 6 Using the Optical Disc Drive ������������������������ 29 Connecting the Network Cable Software Features ���������������������������������������� 30 (optional) ���������������������������������������������������������� 7 Solving Problems ����������������������������������������33 Turning on Your Studio Laptop ������������������������ 8 Network Problems ���������������������������������������� 33 Using the Wireless Switch ���������������������������� 9 Power Problems �������������������������������������������� 34 Windows Vista® Setup ������������������������������������ 9 Memory Problems ���������������������������������������� 35 Connecting to the Internet (Optional) ���������� 10 Lockups and Software Problems ���������������� 36 Using Your Studio Laptop ����������������������������12 Using Support Tools ������������������������������������38 Right Side Features �������������������������������������� 14 Dell Support Center �������������������������������������� 38 Left Side Features ������������������������������������������ 18 System Messages ������������������������������������������ 38 Computer Base and Keyboard Hardware Troubleshooter ���������������������������� 40 Features ���������������������������������������������������������� 23 Dell Diagnostics �������������������������������������������� 40 Display Features �������������������������������������������� 26
3 Contents
Restoring Your Operating System ������������43 Basic Specifications ����������������������������������56 System Restore ���������������������������������������������� 43 Appendix ������������������������������������������������������67 Dell Factory Image Restore �������������������������� 44 Macrovision Product Notice ������������������������ 67 Operating System Reinstallation ������������������ 46 Index ��������������������������������������������������������������68 Getting Help ��������������������������������������������������48 Technical Support and Customer Service ������������������������������������������������������������ 49 DellConnect™ ������������������������������������������������ 49 Online Services ���������������������������������������������� 49 AutoTech Service ������������������������������������������ 50 Product Information �������������������������������������� 51 Returning Items for Repair Under Warranty or for Credit ���������������������������������� 51 Before You Call ���������������������������������������������� 52 Contacting Dell ���������������������������������������������� 53 Finding More Information and Resources ����������������������������������������������������54
4 Setting Up Your Studio Laptop
This section provides information about setting CAUTION: Do not block, push objects into, up your Studio 1737 laptop and connecting or allow dust to accumulate in the air peripherals. vents. Do not store your Dell™ computer in a low-airflow environment, such as Before Setting Up Your Studio Laptop a closed briefcase, while it is running. When positioning your computer, ensure that Restricting the airflow can damage the you allow easy access to a power source, computer or cause a fire.The computer adequate ventilation, and a level surface to turns on the fan when the computer gets place your computer. hot. Fan noise is normal and does not Restricting airflow around your Studio indicate a problem with the fan or the computer may cause it to overheat. To prevent computer. overheating ensure that you leave at least NOTICE: Placing or stacking heavy or sharp 10.2 cm (4 in) at the back of the computer and a objects on the computer may result in minimum of 5.1 cm (2 in) on all other sides. You permanent damage to the computer. should never put your computer in an enclosed space, such as a cabinet or drawer when it is powered on.
5 Setting Up Your Studio Laptop Connecting the AC Adapter CAUTION: The AC adapter works with electrical outlets worldwide. However, Connect the AC adapter to the computer and power connectors and power strips vary then plug it into a wall outlet or surge protector. among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to the cable. NOTE: Connect the power cord to the adapter firmly and ensure that the light on the adapter is on when you turn on power.
6 Setting Up Your Studio Laptop Connecting the Network Cable (optional) To use a wired network connection, plug in the network cable.
7 Setting Up Your Studio Laptop Turning on Your Studio Laptop
8 Setting Up Your Studio Laptop Using the Wireless Switch To turn on the wireless switch, slide it from the rear To use wireless connections, make sure the to the front of the computer until it clicks into place. wireless switch is in the “On” position. - Off - On Windows Vista® Setup Your Dell computer is preconfigured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting license agreements, setting preferences and setting up an Internet connection. NOTICE: Do not interrupt the operating system’s setup process, doing so may render your computer unusable.
9 Setting Up Your Studio Laptop Connecting to the Internet Setting Up a Wireless Connection (Optional) NOTE: ISPs (Internet Service Providers) and ISP offerings vary by country. To connect to the Internet, you need an external 4 modem or network connection and an Internet service provider (ISP). NOTE: If an external USB modem or WLAN 3 adapter is not a part of your original 2 order, you can purchase one from the Dell 1 website at www.dell.com. 1. Internet service Setting Up a Wired Internet Connection 2. cable or DSL modem If you are using a dial-up connection, connect the telephone line to the external USB modem 3. wireless router (optional) and to the telephone wall connector 4. portable computer with wireless network before you set up your Internet connection. If card you are using a DSL or cable/satellite modem See the documentation for your computer or connection, contact your ISP or cellular router for more information about how to set up telephone service for setup instructions. and use your wireless network.
10 Setting Up Your Studio Laptop
Before you can use your wireless Internet 1. Save and close any open files, and exit any connection, you need to connect to your open programs. wireless router. To set up your connection to a 2. Click Start → Control Panel. wireless router: 3. Under Network and Internet, click Connect 1. Save and close any open files, and exit any to the Internet. open programs. The Connect to the Internet window appears. 2. Click Start → Connect To. 4. Select either Broadband (PPPoE) or Dial-up, 3. Follow the instructions on the screen to depending on how you want to connect: complete the setup. a. Choose Broadband if you will use a DSL, Setting Up Your Internet Connection satellite modem, cable TV modem, or NOTE: If you cannot connect to the Internet wireless technology connection. but have successfully connected in the b. Choose Dial-up if you will use an optional past, the ISP might have a service outage. USB dial-up modem or ISDN. Contact your ISP to check the service NOTE: If you do not know which type of status, or try connecting again later. connection to select, click Help me choose NOTE: Have your ISP information ready. If or contact your ISP. you do not have an ISP, the Connect to the 5. Follow the instructions on the screen and Internet wizard can help you get one. use the setup information provided by your ISP to complete the setup.
11 Using Your Studio Laptop
Your Studio 1737 has several indicators, buttons, and features that provide information at-a- 1 WiFi status light – Turns on when glance and time-saving shortcuts for common wireless networking is enabled. tasks. See “wireless on/off switch” on page 22 to quickly turn all wireless communication Device Status Lights on and off.
4
3 2 1
12 Using Your Studio Laptop
2 Bluetooth® status light (optional) – 4 Battery status light – Indicates the Turns on when a card with Bluetooth battery charging state. wireless technology is enabled. If the computer is connected to an NOTE: The card with Bluetooth electrical outlet: wireless technology is an optional • Solid white – the battery is charging. feature. • Off – the battery is adequately charged. To turn off Bluetooth wireless, right-click If the computer is running on a battery: the bluetooth icon in the notification area of your desktop, and click Turn Bluetooth • Off – the battery is adequately charged Adapter Off or see “wireless on/off or the computer is turned off. switch” on page 22. • Solid orange – the battery charge is low. 3 Hard drive activity light – Turns on when the computer reads or writes data. A • Flashing orange – the battery charge is flashing light indicates hard drive activity. critically low and you should either plug in the AC adapter or save and close NOTE: To avoid loss of data, never your open documents and applications turn off the computer while the hard until you can. drive activity light is flashing.
13 Using Your Studio Laptop Right Side Features
6 5
4
3
2 1
14 Using Your Studio Laptop
NOTE: Do not uses non-standard-size or 3 Optical Drive – Supports only standard- shape discs (including mini-CDs and mini- size and shape (12 cm) CDs, and DVDs. DVDs) or you will damage the drive. Ensure that the side with print or writing is facing upward when inserting discs. For more information, see the Dell Technology Guide.
4 USB 2.0 connectors (2) – Connect USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 1 Audio Out/ Headphone 5 AC adapter connector – Attaches an connectors (2) – Connect to headphones, AC adapter to the computer to power the powered speakers, or sound systems. computer and charge the battery when The audio signal is the same for both the computer is not in use. The AC adapter connectors. converts AC power to the DC power 2 Audio In/ Microphone connector – required by the computer. Connects to a microphone or input signal For more information, see “Connect the AC for use with audio programs. Adapter” on 8
15 Using Your Studio Laptop
6 Power button and light – Turns the power on or off when pressed. NOTICE: If the computer stops responding, press and hold the power button until the computer turns off completely (may take several seconds). The light in the center of this button indicates the power state: • Blinking white – the computer is in sleep state • Solid white – the computer is in power- on state • Off – the computer is switched off or in hibernate state
16 Using Your Studio Laptop
17 Using Your Studio Laptop Left Side Features
7 6
5
4 3 2 1
18 Using Your Studio Laptop
1 Dell Wi-Fi Catcher™ Network Locator If the computer is turned off, the light in button the center of this button indicates the searching state: • Flashing white: Searching for network Turn on the wireless switch and press • Solid white for 10 seconds then turns this button for a few seconds to scan for off: Network found wireless networks in your vicinity. • Flashing white turns off after 10 blinks: NOTE: The Wi-Fi Catcher Network No signal found Locator light appears only when 2 Security cable slot – Attaches a the computer is turned off and the commercially available antitheft device to wireless switch is configured in the the computer. system setup program (BIOS) to NOTE: Before you buy an antitheft control Wi-Fi network connections. device, ensure that it works with the NOTE: The Wi-Fi Catcher Network security cable slot on your computer. Locator is enabled and configured for use when your computer is shipped to you.
19 Using Your Studio Laptop
3 Wireless On/Off switch – Quickly 5 HDMI-Out connector – HDMI-Out turns Off or On all wireless devices such (Hi-Definition Mutimedia Interface Out) as WLAN cards and internal cards with connector carries outgoing data as Bluetooth wireless technology. uncompressed all digital signal to produce The wireless switch may be in the Off hi-definition video and audio. For example, position when your computer is shipped to it connects to a TV for both audio and you. To turn the switch On, slide the switch video signals. toward the front of the computer until it NOTE: For a monitor, only the video clicks into place. signal will be read.
6 USB 2.0 connectors (2) – Connect to - Off - On USB devices, such as a mouse, keyboard, NOTE: This switch can be deactivated printer, external drive, or MP3 player. through Dell QuickSet or the BIOS (system setup program). 7 Network connector – If you are using a cabled network signal, this 4 VGA connector – Connects to video connects your computer to a network or devices, such as a monitor or projector. broadband device. The two lights next to the connector indicate status and activity for wired network connections.
20 Using Your Studio Laptop
11
10 9
8
9 IEEE 1394 connector – Connects to 8 eSATA/USB combo connector – high-speed serial multimedia devices that Connects to eSATA compatible storage support IEEE 1394, such as some digital devices, such as external hard disk drives video cameras. or optical drives. Also, supports USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player.
21 Using Your Studio Laptop
10 SD/MMC - MS/Pro - xD 11 ExpressCard slot – Provides support 8-in-1 Media card reader – Provides a for additional memory, wired and wireless fast and convenient way to view and communications, multimedia, and security share digital photos, music, videos, and features. Supports both 54 mm and 34 mm documents stored on the following digital ExpressCards. media memory cards: NOTE: Your computer ships with • Secure digital (SD) memory card a plastic blank installed in the • Secure Digital Input/Output (SDIO) card ExpressCard slot. Blanks protect • MultiMedia Card (MMC) unused slots from dust and other • Memory Stick particles. Save the blank for use when • Memory Stick PRO • xD-Picture Card no ExpressCard is installed in the slot; • Hi Speed-SD blanks from other computers may not • Hi Density-SD fit your computer. NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no media card is installed in the slot. Blanks from other computers may not fit your computer.
22 Using Your Studio Laptop
Computer Base and Keyboard 1 Caps Lock light – Turns on when using the Features Caps Lock key. 2 Touch pad – Provides the functionality of a mouse to move the cursor, drag or move selected items, and right-click or left-click 1 by tapping the surface. It supports circular scrolling and zoom. To change the circular scrolling and zoom settings, double-click the Dell Touch pad icon in the notification area of your desktop. In the Scroll & Zoom Settings window, enable or disable scrolling, circular scrolling, or zoom, choose the scroll zone 2 width and scroll speed. 3 3 Touch pad buttons – Provide left-click and 4 right-click functions like those on a mouse. 4 Analog Microphone – If you do not have the optional built-in camera with dual microphones, this single microphone is used for conferencing and chat.
23 Using Your Studio Laptop
8 5 7
6
24 Using Your Studio Laptop
5 Consumer IR – Allows certain software 7 Keyboard/ Backlit Keyboard (optional) – applications to be controlled by the Dell If you have purchased the optional backlit Travel Remote (an optional device that can keyboard, the right-arrow key will have be stored in the ExpressCard slot when not the backlit keyboard icon on it. The in use). optional backlit keyboard provides visibility 6 Fingerprint reader (optional) – Helps to in dark environments by illuminating all keep you computer secure. When you symbols on the keys. The settings for this slide your finger over the reader, it uses keyboard can be personalized by using your unique fingerprint to authenticate Dell QuickSet. For more information on your user identity (by automating the entry keyboard, see the Dell Technology Guide. of user names and passwords) using Backlit Keyboard Brightness DigitalPersona Personal software. To Settings – Press
25 Using Your Studio Laptop
Display Features 3 Camera activity indicator (optional) – The display panel holds an optional camera and Indicates when the camera is on and accompanying dual microphones. off. Based on selections you made when purchasing your computer, your computer 1 2 may not include a camera. 34 4 Camera (optional) – Built-in camera for 5 video capture, conferencing, and chat. Based the on selections you made when purchasing your computer, your computer may not include a camera. FastAccess facial recognition (optional) – Helps to keep your Dell™ computer secure. This advanced facial recognition software 1 Display – Your display can vary based on learns your face and minimizes the need selections you made when purchasing for you to use login passwords. For more your computer. For more information about information, click Start→ Programs→ displays, see the Dell Technology Guide. FastAccess. 2 Left digital array microphone (optional) – 5 Right digital array microphone (optional) Combines with the right digital array – Combines with the left digital array microphone to provide high quality sound microphone to provide high quality sound for video chatting and voice recording. for video chatting and voice recording.
26 Using Your Studio Laptop Media Controls To use the media controls, lightly touch the symbol and then release. The control’s symbol will shine for 2 seconds to confirm your selection and then fade away.
Launch Dell MediaDirect/PowerDVD Mute the sound
Play the previous track or chapter Turn down the volume
Stop Turn up the volume
Play or pause Eject the disc
Play the next track or chapter
27 Using Your Studio Laptop Removing and Replacing the Battery 1 CAUTION: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery 2 purchased from Dell. Do not use batteries from other computers. 3 4 CAUTION: Before removing the battery, 1 Battery shut down the computer, and remove external cables (including the AC adapter). 2 Battery bay 3 Battery release latch To remove the battery: 4 SIM card slot indicator 1. Shut down the computer and remove all the external cables. To replace the battery, slide it into the bay until it 2. Turn the computer over. clicks into place. 3. Slide the battery release latch towards the side of the computer and hold it in place. 4. Slide the battery out of the bay.
28 Using Your Studio Laptop Using the Optical Disc Drive NOTICE: Do not use non-standard-size or shape discs (including mini-CDs and mini- DVDs) or you will damage the drive.
To eject a disc from the drive, gently touch the eject control . The control will flash to NOTE: Do not move the computer while confirm a few seconds before ejecting the disc. playing or recording CDs and DVDs. Place the disc in the center of the disc slot, with the label facing upwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content.
29 Using Your Studio Laptop Software Features disc drive may support multiple disc media formats including CDs, Blu-ray discs (if the NOTE: For more information about the option is selected at the time of purchase), and features described in this section, see DVDs. the Dell Technology Guide on your hard drive or on the Dell Support website at You can download or copy pictures and video support.dell.com. files from portable devices, such as digital cameras and cell phones. Optional software Productivity and Communication applications enable you to organize and create You can use your computer to create music and video files that can be recorded to presentations, brochures, greeting cards, fliers, disc, saved on portable products such as MP3 and spreadsheets. You can also edit and view players and handheld entertainment devices, or digital photographs and images depending on played and viewed directly on connected TVs, the applications installed in your computer. projectors, and home theater equipment. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, upload and download files, and so on. Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs, listen to music and Internet radio stations. Your optical
30 Using Your Studio Laptop
Customizing the Desktop • Power saver — This power option saves You can customize your desktop to change the power on your computer by reducing system appearance, resolution, wallpaper, screensaver, performance to maximize the life of the and so on by accessing the Personalize computer and by reducing the amount of appearance and sounds window. energy consumed by your computer over its lifetime. To access the display properties window: • High performance — This power option 1. Right-click an open area of the desktop. provides the highest level of system 2. Click Personalize, to open the Personalize performance on your computer by adapting appearance and sounds window and learn processor speed to your activity and by more about your customization options. maximizing system performance. Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. Microsoft® Windows Vista® shipped with the Dell computer provides three default options: • Dell Recommended — This power option offers full performance when you need it and saves power during periods of inactivity.
31 Using Your Studio Laptop
Backing Up Your Data It is recommended that you periodically back up files and folders on your computer. To back up files: 1. Click Start → Control Panel→ System and Maintenance→ Welcome Center→ Transfer files and settings. 2. Click Back up files or Back up computer. 3. Click Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard.
32 Solving Problems
This section provides troubleshooting The wireless router is offline or wireless has information for your computer. If you cannot been disabled on the computer. solve your problem using the following • Check your wireless router to ensure it is guidelines, see “Using Support Tools” on powered on and connected to your data page 40 or “Contacting Dell” on page 55. source (cable modem or network hub). CAUTION: Only trained service personnel • Re-establish your connection to the wireless should remove the computer cover. See router: the Service Manual on the Dell Support a. Save and close any open files, and exit website at support.dell.com for advanced any open programs. service and troubleshooting instructions. b. Click Start → Connect To. Network Problems c. Follow the instructions on the screen Wireless Connections to complete the setup. If the network connection is lost — Wired Connections The wireless switch may be off. To turn on the If the network connection is lost — The cable wireless switch, slide it from the rear to the is loose or damaged. front of the computer until it clicks into place. • Check the cable to ensure it is plugged in and not damaged. - Off - On
33 Solving Problems The link integrity light on the integrated network Power Problems connector lets you verify that your connection is If the power light is off — The computer is working and provides information on the status: either turned off or is not receiving power. • Green — A good connection exists between • Reseat the power cable into both the a 10-Mbps network and the computer. power connector on the computer and the • Orange — A good connection exists between electrical outlet. a 100-Mbps network and the computer. • If the computer is plugged into a power strip, • Yellow — A good connection exists between ensure that the power strip is plugged into a 1000-Mbps network and the computer. an electrical outlet and that the power strip • Off — The computer is not detecting a is turned on. Also, temporarily bypass power physical connection to the network. protection devices, power strips, and power NOTE: The link integrity light on the network extension cables to verify that the computer connector is only for the wired cable turns on properly. connection. The link integrity light does not • Ensure that the electrical outlet is working provide status for wireless connections. by testing it with another device, such as a NOTE: If you cannot connect to the Internet lamp. but have successfully connected in the • Check the AC adapter cable connections. If past, the ISP might have a service outage. the AC adapter has a light, ensure that the Contact your ISP to check the service light on the AC adapter is on. status, or try connecting again later. If the power light is solid white and the computer is not responding — The display may
34 Solving Problems not be responding. Press the power button until Memory Problems the computer turns off and then turn it back on. If you receive an insufficient memory If the problem persists, see the Dell Technology message— Guide on the Dell Support website at support. dell.com. • Save and close any open files and exit any open programs you are not using to see if If the power light is blinking white — The that resolves the problem. computer is in standby mode. Press a key on the keyboard, move the pointer using the touch • See the software documentation for pad or a connected mouse, or press the power minimum memory requirements. If button to resume normal operation. necessary, install additional memory (See the Service Manual on the Dell Support If you encounter interference that hinders website at support.dell.com). reception on your computer — An unwanted signal is creating interference by interrupting or • Reseat the memory modules (See the blocking other signals. Some possible causes of Service Manual on the Dell Support website interference are: at support.dell.com) to ensure that your computer is successfully communicating • Power, keyboard, and mouse extension with the memory. cables. If you experience other memory problems — • Too many devices connected to a power strip. • Ensure that you are following the memory installation guidelines (see the Service • Multiple power strips connected to the same Manual on the Dell Support website at electrical outlet. support.dell.com).
35 Solving Problems
• Check if the memory module is compatible 3. Click the program that is no longer with your computer. Your computer supports responding DDR2 memory. For more information about the 4. Click End Task. type of memory supported by your computer, If a program crashes repeatedly — Check the see “Basic Specifications” on page 58. software documentation. If necessary, uninstall • Run the Dell Diagnostics (see “Dell and then reinstall the program. Diagnostics” on page 42). NOTE: Software usually includes installation • Reseat the memory modules (see the instructions in its documentation or on the Service Manual on the Dell Support website media (CD or DVD). at support.dell.com) to ensure that your If the computer stops responding — computer is successfully communicating with the memory. NOTICE: You might lose data if you are unable to perform an operating system Lockups and Software Problems shutdown. If the computer does not start up — Ensure Turn the computer off. If you are unable to get a that the power cable is firmly connected to the response by pressing a key on your keyboard or computer and to the electrical outlet. moving your mouse, press the power button for If a program stops responding — End the at least 8 to 10 seconds until the computer turns program: off and then restart your computer. 1. Press
36 Solving Problems
If a program is designed for an earlier • Save and close any open files or programs Microsoft® Windows® operating system — and shut down your computer through the Run the Program Compatibility Wizard. The Program Start menu. Compatibility Wizard configures a program so that • Check the software documentation or it runs in an environment similar to non-Windows contact the software manufacturer for Vista operating system environments. troubleshooting information: 1. Click Start → Control Panel→ ––Ensure that the program is compatible Programs→ Use an older program with this with the operating system installed on version of Windows. your computer. 2. In the welcome screen, click Next. ––Ensure that your computer meets the 3. Follow the instructions on the screen. minimum hardware requirements needed to run the software. See the software If a solid blue screen appears — Turn the documentation for information. computer off. If you are unable to get a response by pressing a key on your keyboard or moving your ––Ensure that the program is installed and pointer using the touch pad or mouse, press the configured properly. power button for at least 8 to 10 seconds until the ––Verify that the device drivers do not computer turns off and then restart your computer. conflict with the program. If you have other software problems — ––If necessary, uninstall and then reinstall • Back up your files immediately. the program. • Use a virus-scanning program to check the ––Write down any error message that is hard drive or CDs. displayed to help in troubleshooting. 37 Using Support Tools Dell Support Center • About Your System (System Documentation, Warranty Information, System Information, The Dell Support Center helps you find Upgrades & Accessories) the service, support, and system-specific information you need. For more information The top of the Dell Support Center home page about Dell Support Center and available support displays your computer’s model number along tools, click the Services tab at support.dell.com. with its service tag and express service code. For more information about the Dell Support Center, see the Dell Technology Guide on your Click the icon in the taskbar to run the hard drive or on the Dell Support website at application. The home page provides links to access: support.dell.com. • Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ System Messages Recovery, and Windows Vista) If your computer has an issue or error, it may • Alerts (technical support alerts relevant to display a System Message that will help you your computer) identify the cause and action needed to resolve the issue. • Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training NOTE: If the message you received is not and Tutorials, How-To Help with Dell on Call, listed in the following examples, see the and Online Scan with PC CheckUp) documentation for either the operating
38 Using Support Tools
system or the program that was running Hard-disk drive failure — Possible hard disk when the message appeared. Alternatively drive failure during HDD POST see “Contacting you could see the Dell Technology Guide Dell” on page 55 for assistance. on your computer or on the Dell Support Hard-disk drive read failure — Possible hard website at support.dell.com or see disk drive failure during HDD boot test see “Contacting Dell” on page 55 for assistance. “Contacting Dell” on page 55 for assistance. Alert! Previous attempts at booting this system Keyboard failure — Keyboard failure or loose have failed at checkpoint [nnnn]. For help cable. in resolving this problem, please note this No boot device available — No bootable checkpoint and contact Dell Technical partition on hard disk drive, the hard disk drive Support — The computer failed to complete cable is loose, or no bootable device exists. the boot routine three consecutive times for the same error see “Contacting Dell” on page 55 for • If the hard drive is your boot device, ensure assistance. that the cables are connected and that the drive is installed properly and partitioned as CMOS checksum error — Possible motherboard a boot device. failure or RTC battery low. Replace the battery. See the Service Manual on the Dell Support • Enter system setup and ensure that the boot website at support.dell.com or see “Contacting sequence information is correct (see Dell Dell” on page 55 for assistance. Technology Guide on your computer or on the Dell Support website at support.dell.com). CPU fan failure — CPU fan has failed. Replace the CPU fan. See the Service Manual on the Dell Support website at support.dell.com.
39 Using Support Tools No timer tick interrupt — A chip on the system Hardware Troubleshooter board might be malfunctioning or motherboard If a device is either not detected during failure (see “Contacting Dell” on page 55 for the operating system setup or is detected assistance). but incorrectly configured, you can use the USB over current error — Disconnect the USB Hardware Troubleshooter to resolve the device. Your USB device needs more power for incompatibility. it to function properly. Use an external power To start the Hardware Troubleshooter: source to connect the USB device, or if your device has two USB cables, connect both of 1. Click Start → Help and Support. them. 2. Type hardware troubleshooter in NOTICE - Hard Drive SELF MONITORING the search field and press
40 Using Support Tools
It is recommended that you print these 1. Ensure that the computer is connected to an procedures before you begin. electrical outlet that is known to be working NOTICE: Dell Diagnostics works only on properly. Dell computers. 2. Turn on (or restart) your computer. NOTE: The Drivers and Utilities media 3. When the DELL™ logo appears, press
41 Using Support Tools
Starting Dell Diagnostics From the Drivers and 5. Type 1 to start the CD menu and press Utilities Media
42 Restoring Your Operating System
You can restore your operating system in the on the hard drive. Use the disc only if System following ways: Restore did not resolve your operating • System Restore returns your computer to an system problem. earlier operating state without affecting data System Restore files. Use System Restore as the first solution for restoring your operating system and The Windows operating systems provide a System preserving data files. Restore option which allows you to return your computer to an earlier operating state (without • Dell Factory Image Restore returns your hard affecting data files) if changes to the hardware, drive to the operating state it was in when software, or other system settings have left the you purchased the computer. This procedure computer in an undesirable operating state. Any permanently deletes all data on the hard drive changes that System Restore makes to your and removes any programs installed after computer are completely reversible. you received the computer. Use Dell Factory Image Restore only if System Restore did not NOTICE: Make regular backups of your resolve your operating system problem. data files. System Restore does not monitor your data files or recover them. • If you received an Operating System media with your computer, you can use it to restore NOTE: The procedures in this document your operating system. However, using the were written for the Windows default view, ™ Operating System media also deletes all data so they may not apply if you set your Dell computer to the Windows Classic view.
43 Restoring Your Operating System
Starting System Restore 2. In the Start Search box, type System 1. Click Start . Restore and press
44 Restoring Your Operating System since you received your computer—including NOTE: Depending upon your configuration, data files—are permanently deleted from you may need to select Dell Factory Tools, the hard drive. Data files include documents, then Dell Factory Image Restore. spreadsheets, e-mail messages, digital photos, 7. Click Next. The Confirm Data Deletion music files, and so on. If possible, back up all screen appears. data before using Factory Image Restore. NOTICE: If you do not want to proceed with Dell Factory Image Restore Factory Image Restore, click Cancel. 1. Turn on the computer. When the Dell logo 8. Click the checkbox to confirm that you want appears, press
45 Restoring Your Operating System Operating System Reinstallation NOTE: The Dell Drivers and Utilities media contains drivers that were installed during Before you Begin the assembly of the computer. Use the If you are considering reinstalling the Windows Dell Drivers and Utilities media to load any operating system to correct a problem with a required drivers. Depending on the region newly installed driver, first try using Windows from which you ordered your computer, or Device Driver Rollback. If Device Driver whether you requested the media, the Dell Rollback does not resolve the problem, then Drivers and Utilities media and Operating use System Restore to return your operating System media may not ship with your system to the operating state it was in before computer. you installed the new device driver. See “Using Reinstalling Windows Vista Microsoft Windows System Restore” on page 45. The reinstallation process can take one to two hours to complete. After you reinstall the NOTICE: Before performing the installation, operating system, you must also reinstall the back up all data files on your primary device drivers, virus protection program, and hard drive. For conventional hard drive other software. configurations, the primary hard drive is the first drive detected by the computer. 1. Save and close any open files and exit any open programs. To reinstall Windows, you need the following items: 2. Insert the Operating System disc. • Dell Operating System media 3. Click Exit if the Install Windows message appears. • Dell Drivers and Utilities media
46 Restoring Your Operating System
4. Restart the computer. 5. When the DELL logo appears, press
47 Getting Help
If you experience a problem with your computer, NOTE: Call Dell Support from a telephone you can complete the following steps to near or at the computer so that the support diagnose and troubleshoot the problem: staff can assist you with any necessary 1. See “Solving Problems” on page 35 for procedures. information and procedures that pertain to NOTE: Dell’s Express Service Code system the problem your computer is experiencing. may not be available in all countries. 2. See “Dell Diagnostics” on page 42 for When prompted by Dell’s automated telephone procedures on how to run Dell Diagnostics. system, enter your Express Service Code to 3. Fill out the “Diagnostic Checklist” on route the call directly to the proper support page 54. personnel. If you do not have an Express Service Code, open the Dell Accessories folder, 4. Use Dell’s extensive suite of online services double-click the Express Service Code icon, and available at Dell Support (support.dell.com) follow the directions. for help with installation and troubleshooting procedures. See “Online Services” on NOTE: Some of the services are not page 51 for a more extensive list of Dell always available in all locations outside Support online. the continental U.S. Call your local Dell representative for information on 5. If the preceding steps have not resolved the availability. problem, see “Before You Call” on page 54 and then “Contacting Dell” on page 55.
48 Getting Help Technical Support and Customer Online Services Service You can learn about Dell products and services Dell’s support service is available to answer on the following websites: your questions about Dell hardware. Our • www.dell.com support staff uses computer-based diagnostics • www.dell.com/ap (Asian/Pacific countries to provide fast, accurate answers. only) To contact Dell’s support service, see “Before • www.dell.com/jp (Japan only) You Call” on page 54 and then see the contact • www.euro.dell.com (Europe only) information for your region or go to support.dell.com. • www.dell.com/la (Latin American and Caribbean countries) ™ DellConnect • www.dell.ca (Canada only) DellConnect is a simple online access tool that You can access Dell Support through the allows a Dell service and support associate to following websites and e-mail addresses: access your computer through a broadband connection, diagnose your problem and repair it Dell Support websites all under your supervision. For more information, • support.dell.com go to support.dell.com and click DellConnect. • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only)
49 Getting Help
Dell Support e-mail addresses most frequently asked by Dell customers about • [email protected] their portable and desktop computers. • [email protected] When you call AutoTech, use your touch-tone telephone to select the subjects that correspond • [email protected] (Latin America and to your questions. For instructions on accessing Caribbean countries only) the telephone number to call your region, see • [email protected] (Asian/Pacific “Contacting Dell” on page 55. countries only) Automated Order-Status Service Dell Marketing and Sales e-mail addresses To check on the status of any Dell products that • [email protected] (Asian/Pacific you have ordered, you can go to countries only) support.dell.com, or you can call the automated • [email protected] (Canada only) order-status service. A recording prompts you Anonymous file transfer protocol (FTP) for the information needed to locate and report on your order. For the telephone number to call • ftp.dell.com your region, see “Contacting Dell” on page 55 Log in as user: anonymous, and use your for problems with your order. e-mail address as your password. If you have a problem with your order, such as AutoTech Service missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your Dell’s automated support service–AutoTech– invoice or packing slip handy when you call. For provides recorded answers to the questions the telephone number to call for your region, see “Contacting Dell” on page 55. 50 Getting Help Product Information 4. Include a copy of the Diagnostics Checklist (see “Diagnostic Checklist” on page 54), If you need information about additional indicating the tests that you have run and products available from Dell, or if you would like any error messages reported by the Dell to place an order, visit the Dell website at Diagnostics (see “Dell Diagnostics” on www.dell.com. For the telephone number to call page 42). for your region or to speak to a sales specialist, see “Contacting Dell” on page 55. 5. Include any accessories that belong with the item(s) being returned (power cables, Returning Items for Repair Under software, guides, and so on) if the return is Warranty or for Credit for credit. Prepare all items being returned, whether for 6. Pack the equipment to be returned in the repair or credit, as follows: original (or equivalent) packing materials. 1. Call Dell to obtain a Return Material 7. You are responsible for paying shipping Authorization Number, and write it clearly expenses. You are also responsible for and prominently on the outside of the box. insuring any product returned, and you assume the risk of loss during shipment to 2. For the telephone number to call for your Dell. Collect On Delivery (C.O.D.) packages region, see “Contacting Dell” on page 55. are not accepted. 3. Include a copy of the invoice and a letter 8. Returns that are missing any of the describing the reason for the return. preceding requirements will be refused at Dell’s receiving dock and returned to you.
51 Getting Help Before You Call Diagnostic Checklist NOTE: Have your Express Service Code • Name: ready when you call. The code helps Dell’s • Date: automated-support telephone system direct • Address: your call more efficiently. You may also be • Phone number: asked for your Service Tag (located on the back or bottom of your computer). • Service Tag (bar code on the back or bottom of the computer): Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer • Express Service Code: before you call Dell for assistance and call from • Return Material Authorization Number (if a telephone at or near the computer. You may be provided by Dell support technician): asked to type some commands at the keyboard, • Operating system and version: relay detailed information during operations, or try other troubleshooting steps possible only at • Devices: the computer itself. Ensure that the computer • Expansion cards: documentation is available. • Are you connected to a network? Yes /No • Network, version, and network adapter: • Programs and versions: See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to
52 Getting Help a printer, print each file. Otherwise, record the To contact Dell for sales, technical support, or contents of each file before calling Dell. customer service issues: • Error message, beep code, or diagnostic 1. Visit support.dell.com. code: 2. Verify your country or region in the Choose • Description of problem and troubleshooting A Country/Region drop-down menu at the procedures you performed: bottom of the page. Contacting Dell 3. Click Contact Us on the left side of the page. NOTE: See “Before You Call” on page 54 4. Select the appropriate service or support link before you contact Dell. based on your need. For customers in the United States, call 5. Choose the method of contacting Dell that is 800-WWW-DELL (800-999-3355). convenient for you. NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area.
53 Finding More Information and Resources
If you need to: See: reinstall your operating system. the Operating System media. run a diagnostic program for your computer, the Drivers and Utilities media. reinstall notebook system software, or update NOTE: Drivers and documentation updates drivers for your computer, and readme files. can be found on the Dell™ Support website at support.dell.com. learn more about your operating system, the Dell Technology Guide installed on your maintaining peripherals, RAID, Internet, hard drive. Bluetooth®, networking, and e-mail.
upgrade your computer with new or additional the Service Manual on the Dell Support website memory, or a new hard drive. at support.dell.com reinstall or replace a worn or defective part. NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer.
54 Finding More Information and Resources
If you need to: See: find safety best practices information for your the safety and regulatory documents that computer shipped with your computer and also see the review Warranty information, Terms and Regulatory Compliance Homepage at Conditions (U.S. only), Safety instructions, www.dell.com/regulatory_compliance. Regulatory information, Ergonomics information, and End User License Agreement. find your Service tag/Express Service Code— the back or bottom of your computer. You must use the service tag to identify your computer on support.dell.com or to contact technical support. find drivers and downloads. the Dell™ Support website at access technical support and product help. support.dell.com. check on your order status for new purchases. find solutions and answers to common questions. locate information for last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
55 Basic Specifications
System Model Processor Dell Studio 1737 Processor type • Intel® Celeron® • Intel® Celeron® This section provides basic information that you Dual-Core may need when setting up, updating drivers for, • Intel® Core™ 2 Duo and upgrading your computer. • Intel® Pentium® NOTE: Offerings may vary by region. Dual-Core For more information regarding the configuration of your computer, click L1 cache 128 KB (Intel - 64 KB Start → Help and Support and select per core) the option to view information about your L2 cache 1MB (Intel Celeron, computer. Intel Pentium Dual- Core) 2 MB or 3 MB or 6 MB (Intel Core2 Duo)
56 Basic Specifications
Processor System Information External bus 533 MHz (Intel PCI bus 32 bits frequency Celeron, Intel (PCI-Express used for Front Side Bus (Intel) Pentium Dual-Core) video controllers) 800/667 MHz (Intel Core2 Duo) ExpressCard NOTE: The ExpressCard slot is designed System Information only for ExpressCards. It does NOT System chipset Mobile Intel Express support PC Cards. GM/PM 45 NOTE: PCMCIA may not be available in Data bus width 64 bits some regions. DRAM bus width dual-channel (2) ExpressCard Intel ICH9ME 64‑bit buses controller Processor address 32 bits ExpressCard one ExpressCard slot bus width connector (54 mm) Flash EPROM 2 MB Cards supported ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) Graphics bus PCI-E X16 1.5 V and 3.3 V
57 Basic Specifications
ExpressCard Memory ExpressCard 26 pins NOTE: The available memory displayed connector size does not reflect the complete maximum memory installed because some memory Memory is reserved for system files. Memory module two user-accessible NOTE: For instructions on upgrading connector SODIMM connectors memory, see the Service Manual on the Dell Support website at support.dell.com. Memory module 512 MB, 1 GB, and capacities 2 GB 8-in-1 Memory Card Reader Memory type 800 MHz SODIMM Card controller Ricoh R5C833 DDR2 Card connector 8-in-1 combo single slot Minimum memory 1 GB configuration Maximum memory 4 GB configuration NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.
58 Basic Specifications
8-in-1 Memory Card Reader Ports and Connectors Cards supported • Secure Digital (SD) Consumer IR sensor compatible with • Secure Digital Input/ Philips RC6 (receive only) Output (SDIO), Mini-Card two Type IIIA Mini-Card • MultiMediaCard slots, one half-size Mini- (MMC), Card slot • Memory Stick • Memory Stick PRO HDMI connector 19-pin • xD-Picture Card Network adapter RJ-45 port • Hi Capacity-SD USB five four-pin USB • Hi Density-SD 2.0-compliant connector
Ports and Connectors Video 15-hole connector Audio microphone-in connector, eSATA one seven-pin/four-pin two stereo headphones/ eSATA/USB combo speakers connector connector IEEE 1394a 4-pin mini, non-powered connector
59 Basic Specifications
Communications Video Modem: Discrete: Type External V.92 56K USB Video type integrated on system Modem board Controller Hardware Modem Video controller ATI Mobility Radeon HD Interface Universal Serial Bus (USB) 3650 Video memory DDR2 256 MB Network adapter 10/100/1000 Ethernet LAN on system board UMA: Video type integrated on system Wireless internal WLAN (half-size), board WWAN, UWB (optional) Video controller Mobile Intel GMA Mini-Cards 4500MHD ® Bluetooth wireless Video memory up to 358 MB of shared technology memory WiMax/WiFi Link (half- LCD interface Low Voltage Differential size) Mini-Card Signaling (LVDS) TV support HDMI 1.2a
60 Basic Specifications
Audio Camera (optional) Audio type 5.1 channel High Definition Pixel 2.0 megapixel Audio Video Resolution 320x240 ~1600x1200 Audio controller IDT 92HD73C (640x480 at 30 fps) Stereo 24-bit (analog-to-digital Diagonal Viewing 66° conversion and digital-to-analog) Angle Internal Intel High Definition Audio Media Interface Drive CD / DVD Writer (Dual External microphone in/line Layer DVD+/-RW Interface in/surround line out Drive) connector, Blu-ray Disc™ (BD) two stereo headphones/ (optional) speakers connector Interface Roxio® Creator® DE Speaker two 4-ohm speakers or Roxio® Creator® Internal speaker 2 Watts per channel into Premier Blu-ray (for amplifier 4 ohms Blu-ray Disc™) Dell MediaDirect™ Volume controls program menus and media PowerDVD control buttons
61 Basic Specifications
Display Display Types and Native 17.0 inch CCFL WXGA+ Viewing angles: Resolutions at TrueLife Horizontal ±40° (CCFL WXGA+ 262K colors – 1440 x 3 (RGB) x 900 TrueLife) min. 17.0 inch WLED WXGA+ ±55° (WLED WXGA+ TrueLife TrueLife) min. – 1440 x 3 (RGB) x 900 ±55° (RGBLED WUXGA 17.0 inch CCFL WUXGA TrueLife) min. TrueLife – 1920 x 3 (RGB) x 1200 ±60° (CCFL WUXGA TrueLife) min. Types and Native 17.0 inch RGBLED WUXGA Resolutions at TrueLife Vertical +15°/–30° (CCFL WXGA+ 16.7M colors – 1920 x 3 (RGB) x 1200 TrueLife) min. ±45° (WLED WXGA+ Refresh rate 60 Hz TrueLife) min. Operating angle 0° (closed) to 140° ±45° (RGBLED WUXGA TrueLife) min. +40°/–50° (CCFL WUXGA TrueLife) min.
62 Basic Specifications
Display Keyboard Pixel pitch: Number of keys 101 (U.S. and Canada); 102 CCFL WXGA+ 0.2550 mm (Europe); 105 (Japan); 104 TrueLife (Brazil) WLED WXGA+ 0.2550 mm Layout QWERTY/AZERTY/Kanji TrueLife Touch Pad RGBLED WUXGA 0.19125 mm TrueLife X/Y position 240 cpi resolution CCFL WUXGA 0.19125 mm (graphics table TrueLife mode) Controls brightness can be Size: controlled through keyboard shortcuts (see Width 71.7-mm (2.8-in) sensor- Dell Technology Guide for active area more information) Height 34.0-mm (1.3-in) rectangle
63 Basic Specifications
Battery Battery Types and dimensions: Operating time Battery operating time 9-cell “smart” depth - 49.95 mm (1.96 in) varies depending on lithium ion height - 38.6 mm (1.52 in) operating conditions width - 266 mm (10.47 in) and can be significantly weight - 0.49kg (1.08 lb) reduced under certain power-intensive 6-cell “smart” depth - 49.95 mm (1.96 in) conditions. lithium ion height - 20.4 mm (0.8 in) See Dell Technology Guide width - 204.9 mm (8.06 in) for more information on weight - 0.33kg (0.72 lb) battery life. Voltage 11.1 VDC (6/9 cell) Life span 300 discharge/charge Charge time (approximate) cycles (approximate): Temperature Operating: 0° to 35°C Computer off 3 hours range (32° to 95°F) Storage: –40° to 65°C (–40° to 149°F) Coin-cell battery CR-2032
64 Basic Specifications
AC Adapter AC Adapter Types 90 W Temperature range: Input voltage 100–240 VAC Operating 0° to 40°C (32° to 104°F) Input current 1.5 A (maximum) Storage –40° to 70°C (–40° to 158°F) Input frequency 50–60 Hz Connector types: Output current 4.62 A (continuous) DC connector 3 pin, 7.4 mm plug Output power 90 W AC connector 2 pin - C7 (Japan Rated output voltage 19.5 VDC only) Dimensions: 3 pin - C5 Height 16 mm (0.6 inches) Physical Width 70 mm (2.8 inches) Height 30 mm~43 mm Length 147 mm (5.8 inches) (1.18 in~1.69 in) Weight (without AC power cord): Width 392.6 mm (15.46 in) 90 W 0.345 kg (0.76 lb) Depth 288.6 mm (11.36 in)
65 Basic Specifications
Physical Computer Environment Weight (with configurable to less than Storage 1.3 GRMS 6-cell battery) 3.48 kg (7.67 lbs) Maximum shock (Measured with hard drive Computer Environment in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive Temperature range: in head-parked position and a 2-ms halfsine Operating 0° to 35°C (32° to pluse for storage): 95°F) Operating 110 G – – Storage 40° to 65°C ( 40° to Storage 160 G 149°F) Altitude (maximum): Relative humidity (maximum): Operating –15.2 to 3048 m Operating 10% to 90% (–50 to 10,000 ft) (noncondensing) Storage –15.2 to 10,668 m Storage 10% to 95% (–50 to 35,000 ft) (noncondensing) Airborne contaminant G2 or lower Maximum vibration (using a random vibration level as defined by spectrum that simulates user environment): ISA-S71.04-1985 Operating 0.66 GRMS
66 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
67 Index A Contacting Dell online 53 airflow, allowing 5 customer service 49 AutoTech 50 customizing your desktop 30 B your energy settings 31 backups creating 32 D damage, avoiding 5 C data, backing up 32 calling Dell 52 DellConnect 49 CDs, playing and creating 30 Dell Diagnostics 40 computer capabilities 30 Dell Factory Image Restore 43 computer, setting up 5 Dell Support Center 38 computer stand 6 Dell support website 55 connect(ing) Dell Technology Guide to the Internet 9 for futher information 54 conserving energy 31
68 Index Diagnostic Checklist 52 H disc drive hardware problems supported disc sizes 29 diagnosing 40 discs Hardware Troubleshooter 40 ejecting 29 help using 29 getting assistance and support 48 drivers and downloads 55 horizontal and vertical stand options 6 DVDs, playing and creating 30 I E installing the stand 6 email addresses Internet connection 10 for technical support 50 ISP energy Internet Service Provider 10 conserving 31 M F memory problems finding more information 54 solving 35 FTP login, anonymous 50
69 Index N restoring factory image 44 network connection S fixing 33 setup, before you begin 5 network speed shipping products testing 33 for return or repair 51 O software features 30 order status 50 software problems 36 solving problems 33 P specifications 56 power problems, solving 34 support email addresses 50 power strips, using 6 support sites problems, solving 33 worldwide 49 products System Messages 38 information and purchasing 51 system reinstall options 43 R System Restore 43 reinstalling Windows 43 T resources, finding more 54 technical support 49
70 Index V ventilation, ensuring 5 W warranty returns 51 Windows, reinstalling 43 Windows Vista® 9 Program Compatibility Wizard 37 reinstalling 46 setup 9 wired network network cable, connecting 7 wireless network connection 33 wireless switch 9, 33
71
Printed in the U.S.A. www.dell.com | support.dell.com
0F174HA01
Printed in Malaysia. www.dell.com | support.dell.com
0F174HA01
Printed in Ireland. www.dell.com | support.dell.com
0F174HA01
Printed in Brazil. www.dell.com | support.dell.com
0F174HA01
Printed in China. Printed on recycled paper. www.dell.com | support.dell.com
0F174HA01