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DBBL's IT Infrastructure

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DBBL's IT Infrastructure automation of modern banking services. The mobile banking DBBL's IT infrastructure: Present system will be an 'open' system (similar to its ATM and Future network), which will give third party service providers unhindered access. Since the start of its operation, under the vision of Mr. M. Sahabuddin Ahmed -the founder chairman of the DBBL's current system already has the capability of Bank, Dutch-Bangla Bank has been continuously providing mobile banking services. The Bank is in the striving towards bringing world-class technology process of obtaining necessary permissions from driven banking services, and conveniences to its regulatory bodies and will launch a nationwide mobile- customers. As a result, DBBL is the first and only Bank banking revolution within 1 month of receiving the in Bangladesh to invest more than Taka 2 billion in regulatory permission. developing the largest ICT infrastructure in the banking sector of the Country. Bangladesh Automated Clearing House (BACH) Overview Bangladesh Bank is going to introduce first paperless DBBL owns and operates the largest ATM network of Automated Clearing House in the Country which is the Country comprising of 700 ATMs as of December called as Bangladesh Automated Cheque Processing 2009. The Bank is also the leader in POS terminal and System (BACPS) and Bangladesh Electronic Fund internet banking services. As a technology driven Transfer Network (BEFTN). Both the systems will be Bank, DBBL has implemented world reputed online implemented under Bangladesh Automated Clearing banking software at all its 79 branches and 10 SME House (BACH) project. These projects are being centers. DBBL also provides the following ancillary implemented under several reform measures taken by services: Bangladesh Bank to improve the safety and efficiency in the payment system. DBBL has always been a Any Branch banking; leader in complying to the requirements of the Online ATM/POS service; projects, like, cheque personalization, Magnetic Ink Internet banking service; and Character Recognition (MICR) encoded cheque book SMS and Alert banking service. issue, System Integration Test (SIT) with Bangladesh Bank's live & DR sites. The Bank also implemented Online Synchronous Disaster Recovery Site (DRS) to provide uninterrupted DBBL was the first Bank to conduct a successful live and reliable banking convenience to the valued test with Bangladesh Bank. The project is progressing customers. DBBL's Synchronous DRS is the first of its smoothly and expected start full fledged operation kind in Bangladesh. This makes DBBL the only Bank in soon. the Country that can best respond to natural disaster recovery. Next-Generation Cards Mobile Banking All the distribution channels are EMV-compliant. The EMV security policy has been introduced by Europay, To provide banking services to the remote customers MasterCard and VISA jointly to protect capturing card of the Country, DBBL plans to reach them by phone. data and duplication of a card. DBBL is the first Bank All unbanked customers having a phone number will in Bangladesh to ensure such security for our valued be able to get basic banking services like cash customers. DBBL has also introduced EMV compliant withdrawal, cash deposit, loans, bill payment, local & chip based Credit Cards for the first time in foreign remittance etc. from all over the Country very Bangladesh -which is the most secure card in the cheaply. Even all Government payments, corporate world. The ATM / POS network of the DBBL accepts salaries can be made through this service almost at no the following cards: cost. EMV compliant chip cards of all the banks in the Just like the DBBL ATM network, DBBL's version of world; mobile banking will be affordable, secure and ubiquitous. It is centered around providing the Non-EMV Visa & MasterCard cards of all the banks in majority of the rural population access to a wide array the world; holders & transactions, DBBL has taken steps to setup DBBL's proprietary cards (Nexus); and a Call Center. It will be a world renowned Cisco Proprietary cards of all the partner banks in hardware-based call center comprising of all the Bangladesh. services a call center can provide, e.g, Interactive Voice Response (IVR) by virtue of which the customer ATM will be able to choose his options using the keypads of a touch or cell phone and listen to the responses DBBL has put its level of innovation and standard of related to his account or card or transactions from the customer support to a new height by setting another system. The hardware has already been setup. At milestone in the history of banking sector by adding present, the integration with the existing systems are two units of Mobile ATM booths to its existing ATM in progress. network. DBBL has become the first Bank in the Country to provide such unique service and Upgradation of Core banking Systems & ATM convenience to the customers. The DBBL Mobile ATM switching systems Booth, which is outfitted in a custom-made van provides free anywhere anytime banking services in The number of branches of DBBL is growing steadily short notice. every year. The customer base is growing everyday. To cope with the huge volume of transaction and DBBL has allowed other banks to join its ATM/POS provide the customers the best services using latest network. Partner banks are charged a subsidized technology the Bank has decided to upgrade its core Tk.10 by DBBL (but partner banks may levy additional banking system and other related software & charges for end-consumer). Customers of the hardware. The Board of Directors has already following partner banks in Bangladesh are enjoying approved required budget and international tender access to the DBBL ATM/POS network: has already been floated. The evaluation of the submitted proposals are under process. - Mutual Trust Bank Limited - Commercial Bank of Ceylon - Standard Chartered Bank DBBL's future IT projects: - Bank Asia Limited - National Credit & Commerce Bank Limited ATM Expansion - United Commercial Bank Limited - South East Bank Limited Dutch-Bangla Bank has planned to install another - The Prime Bank Limited 1000 ATMs by the end of 2010 mainly to cover rural - The City Bank Limited areas. - First Security Bank Limited - Mercantile Bank Limited Reorganization and Redesign of delivery - Trust Bank Limited channels - Jamuna Bank Limited - Shahjalal Islami Bank Limited Dutch-Bangla Bank is redesigning the delivery - Janata Bank Limited channels to make the entire system more efficient and - Sonali Bank Limited faster for the end consumers. After the redesign, - National Bank Limited clients will experience more faster and more personalized service. Green IT e-Payment Gateway Dutch-Bangla Bank has always been careful about environment. DBBL has taken initiatives to make its IT A payment gateway is an essential part of an Online infrastructure a "Green IT". Environment friendly Payment System. It is necessary in order to process all options like virtualization, power management and of the following inter-bank on-line transactions: proper recycling habits towards certifying our data centers as "Green" are under process. 1. Account-to-account transfer transactions or debit / credit card transactions on the web for Call Center on-line merchant payment against purchase of goods and services; Considering the growing number of customers, card 2. Inter-bank ATM/POS transactions using debit / credit cards; and Internet banking has never taken off in Bangladesh due to an absence of identity verification. DBBL's EMV 3. Inter-bank Internet or SMS banking transactions compliant system allows accurate identity verification for fund transfer (instant remittance) and utility to allow full-fledged internet banking services. DBBL bill payment. will shortly implement this solution. DBBL's IT infrastructure is working like the arteries of a human body. The effective, robust and reliable IT Since there is no such system in Bangladesh, Dutch- infrastructure is ensuring the strong health for the Bangla Bank is actively considering to implement a Bank. DBBL is working round the clock without any payment gateway to facilitate the above e-commerce downtime, offering its customers the enjoyment of transactions. This will be the first payment gateway banking services. Banking has never been so easy, setup in the Country to drive e-commerce comfortable, enjoyable, and yet secure. DBBL is transactions. relentlessly striving every moment to facilitate its customers with the most advanced and secure technological environment. DBBL is undertaking new Implementation of Multi-factor Authentication projects in the field of automation to help meet for Internet Banking customers needs. Dutch-Bangla Bank Limited has incorporated itself in Automated Clearing House. Dr. Atiur Rahman, Governor of Bangladesh Bank and Mr. Sayem Ahmed, Chairman of the Executive Committee of the Board of Directors of Dutch-Bangla Bank formally inaugurated the operation of Automated Clearing House on November 8, 2009 through a video conference. Dutch-Bangla Bank Limited (DBBL) has installed Co- branded ATM booth at the Pabna branch premises of Mutual Trust Bank Limited (MTBL). Mr. Samson H. Chowdhury, a renowned industrialist of the country and the Chairman, Mutual Trust Bank Limited inaugurated the ATM booth on July 07, 2009. Dutch-Bangla Bank Limited (DBBL) has launched its 500th ATM booth at Bangladesh Agricultural University Campus. Professor Dr. M. A. Sattar Mandal, Vice Chancellor of the University inaugurated the 500th ATM booth by drawing money through DBBL Nexus Card on April 28, 2009. Mr. Sayem Ahmed, Chairman of the Executive Committee of the Board of Directors of DBBL was present in the opening ceremony. Among others, Professor Tofazzal Hossain Miah, Dean, Faculty of Agricultural Economics & Rural Sociology, Members, Dean council, Heads of different Departments, High Officials of the University were also present at the function..
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