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Annual Report, ‘Meeting the Needs of the Future’

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Annual Report, ‘Meeting the Needs of the Future’ 2014 Annual 2015 Report Meeting the Needs of the Future Giving the gift of independence at any age. ii Vision Mission To be the provider To deliver sustainable of choice for client quality services directed services to that meet the people who are blind needs of clients. or vision impaired. Contents History 2 Executive Director’s Report 9 Marketing Corporate Governance 4 Client Services 10 and Fundraising 28 Patrons 5 My Eye Health Program 18 RSB Ambassador Team 32 Board of Directors 6 RSB Guide & Assistance Special Thanks 34 Management 7 Dog Service 20 Bequests 38 President’s Report 8 RSB Industrial Services 24 In Memory 40 Print Alternative and Treasurer’s Report 42 Digital Library Services 26 Offices of the RSB 44 To learn more about RSB Child & Youth Services, call (08) 8417 5555 or visit www.rsb.org.au 1 History Making a difference then and now More than 130 years ago, In 1884, this vision came to The institution’s goal then, people who were blind fruition with assistance from as it is now, was to assist or vision impaired were Sir Charles Goode, a wealthy Australians who are blind or forced to beg on the merchant and politician. A vision impaired to achieve streets of Adelaide. That suitable location in North the quality of life to which was until founder of the Adelaide was found and the they aspire. Royal Society for the Blind Institution for the Blind was The RSB has since (RSB), Andrew Whyte born – the genesis of what grown from an ambitious Hendry, had a vision of would become the Royal employment and training starting an industrial training Society for the Blind (RSB). centre to become a leading school in South Australia. provider of services to more Hendry, who himself was than 12,000 Australians blinded from the age of nationally who are blind six, wanted a place where or vision impaired. people who were blind or The RSB holds true today vision impaired could learn to the vision Andrew Whyte an occupation, allowing Hendry held in 1884 – the them to be active and vision to make a difference valued members of their now and into the future. communities. 2 History The RSB holds true today to the vision Andrew Whyte Hendry held in 1884. 3 Corporate Governance Corporate Governance is the process by which the RSB is directed and controlled. The aim is to ensure that the management of the RSB is ethical and acts in accordance with its vision and values. The RSB is regulated by The The Board of Directors To assist in this process, Royal Institution for the Blind has responsibility for the the Board has created Act (1934) as amended, and governance of the RSB. the following RSB sub- its Constitution. These define It sets strategic direction, committees to provide the rules and processes monitors the affairs of, specialist advice: through which the RSB is and reviews the RSB’s Client Advisory Committee managed. performance against targets and objectives. Finance and Audit Nominations and Governance All Directors are required to acknowledge and subscribe to the following responsibilities: To act honestly and in good faith To use due care and diligence To act in the best interest of the RSB To ensure that management is competent Not to engage in conduct likely to discredit or bring the RSB into disrepute 4 Patrons His Excellency, the Major General Sir James W. Lieutenant Colonel Honourable Hieu Van Le, AO, Harrison, KCMG, CB, CBE Sir W.E.G. Archibald Weigall, Governor of South Australia 4/12/1968 – 16/9/1971 KCMG 7/8/2014 – Present 9/6/1920 – 30/5/1922 Lieutenant General Sir Edric His Excellency, Rear Admiral M. Bastyan, KCMG, KCVO, Lieutenant Colonel Sir Henry Kevin Scarce, AO, CSC, KBE, CB L. Galway, KCMG, DSO RANR, Governor of 4/4/1961 – 1/6/1968 18/4/1914 – 30/4/1920 South Australia 8/8/2007 – 7/8/2014 Air Vice Marshall Sir Robert Admiral Sir Day Hort George, KCMG, KCVO, KBE, Bosanquet, GCVO, KCB Mrs. Marjorie Jackson- CB, MC 18/2/1909 – 22/3/1914 Nelson, AC, CVO, MBE 23/2/1953 – 7/3/1960 3/11/2001 – 31/7/2007 Sir George R. Le Hunte, Lieutenant General KCMG Sir Eric J. Neal, AC, CVO Sir C. Willoughby Norrie, 1/7/1903 – 18/2/1909 22/7/1996 – 3/11/2001 KCMG, CB, DSO, MC 19/12/1944 – 19/6/1952 Right Honorable Hallam, The Honorable Dame Roma Lord Tennyson, KCMG Mitchell, AC, DBE, CVO Sir C. Malcolm Barclay- 10/4/1899 – 17/7/1902 6/2/1991 – 21/7/1996 Harvey, KCMG 28/7/1934 – 23/2/1939 Sir Thomas F. Buxton, Lieutenant General Bt, GCMG Sir Donald B. Dunstan, Major General Sir Winston 29/10/1895 – 29/3/1899 AC, KBE, CB Dugan, KCMG, CB, DSO 23/4/1982 – 5/2/1991 28/7/1934 – 23/2/1939 Right Honorable The Earl of Kintore, PC, GCMG Sir Keith Seaman, Brigadier General 11/4/1889 – 10/4/1895 KCVO, OBE The Honorable Sir Alexander 1/9/1977 – 28/3/1982 G.A. Hore-Ruthven, VC, KCMB, CB, DSO Sir Douglas R. Nicholls, 14/5/1928 – 26/4/1934 KCVO, OBE 1/12/1976 – 30/4/1977 Lieutenant Colonel Sir Tom M. Bridges, Sir Mark Oliphant, AC, KBE KCB, KCMG, DSO 1/12/1971 – 30/11/1976 4/12/1922 – 4/12/1927 5 Board of Directors Andrew Creaser Rob Richards DipFP, CFP Cert App.Sc. President Vice President Board Member since Board Member since June 2013 November 2010 Ray Clark Bradley Gay JP, AICD, MLBS BEc, DGipAppFin, Vice President MSc, FFINSIA Board Member since Treasurer from April 2014 August 1996 Board Member since June 2013 Pieter Haverhoek Andrew Daly MAICD BEC, ACA, JP Secretary RSB Executive Director Board Member since Board Member since 2012 July 1996 Barry Clarke Roz Sommariva MNIA N.Path Board Member since Board Member since February 1992 November 2010 Dr Celia Chen Damian Papps MBBS, PhD, BEc, ACA, JP FRANZCO Board Member since Board Member since November 2013 December 2011 Dr Grant Raymond Michael Zannis MBBS, FRACO, GAICD Employee Board Member since Representative September 2014 Board Member since November 2014 6 Management Andrew Daly Chris Muldoon Executive Director Manager, RSB Guide Dog Service Robert Depold Keith Smith Deputy Chief Manager, Executive Officer Business Services James Bardsley Darrin Johnson Manager, Manager, Client Services Marketing and Fundraising Mark Burleigh Manager, Industrial Services 7 President’s Report Andrew Creaser, President As the President of the Royal Society for the Blind (RSB), I am delighted to present the 2014/15 Annual Report, ‘Meeting the Needs of the Future’. As the primary source of • The release of a Client RSB staff and management assistance to those who Charter of Commitment are to be commended for need it most, the RSB’s their continued hard work, • An investment in a ongoing commitment to energy, and dedication. new online presence at improve the quality and Every day, more than 200 www.rsb.org.au independence of clients’ staff ensure the RSB’s lives continues to grow as • The launch of Operation services are delivered at the the RSB looks to the future. K9 a program that provides highest standard, helping to alternative career paths improve the lives of so many In 2014/2015, the RSB for RSB Assistance Dog to Australians living with vision has continued the work support veterans suffering loss. commenced in our 130th Post Traumatic Stress year to position the Special thanks must also Disorder. organisation for the changes be bestowed upon our in both the Disability and In addition, our core services benefactors, donors and Aged Care sectors. have also continued to sponsors – the fabric of the thrive. RSB Industrial RSB is woven with so many Significant strategic activities Services has provided stakeholders of support, this financial year have valuable and meaningful commitment and passion included: employment for more from all avenues of our • Increased commitment than 130 years, and today community. to the Southern areas employs 65 people who are Lastly, we are pleased to of Adelaide through the blind or vision impaired. welcome South Australia’s commencement of a new This financial year, our new Governor, His purpose built facility at clients received almost Excellency the Honourable Noarlunga set to open in 170,000 hours of service Hieu Van Le AO as RSB’s early 2016. and support and our RSB new Patron, and personally • Increased commitment to Guide & Assistance Dog thank and acknowledge regional South Australia Service increased our trained RSB’s Patron in 2014/15, with new staff engaged Assistance Dog teams to former Governor of South in Mount Gambier, the 61, including 57 RSB Guide Australia, Rear Admiral securing of permanent Dogs and four Operation K9 Kevin Scarce. premises in Victor Harbor Dogs. and the finalising of a plan Andrew Creaser to open an office in Kadina President by October 2015. 8 Executive Director’s Report Andrew Daly, Executive Director The RSB’s greatest commitment has always been to provide the highest quality of services to clients. As leading providers of An outstanding 24,311 The volunteers’ invaluable disability services RSB individual service occasions efforts across all areas of the has released a Charter of were provided to clients, RSB delivered 109,897 hours Client Commitment, which making this a 67% increase of service to 6,091 clients. enshrines the organisation’s on last financial year. This represents about $3.8 belief in the need to provide million in saved wage costs Continuing to work with our clients with impartial and to the RSB.
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