Croydon 2015 Proof 9 Finished Version
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Croydon Care Directory 2016 Your local guide to Care Homes, Care Agencies and Care Services in the Croydon borough area Located in the heart of South Croydon, Tudor House is a new purpose built residential nursing home offering outstanding care in relaxed surroundings. Facilities include: A sunny conservatory, large television lounge/library, spacious colour co-ordinated bedrooms, five well equipped bathrooms, with hydrotherapy bath, hairdressing salon and Kitchenette on all floors. Our friendly qualified nurses and care assistants offer 24 hour care and are led by an RGN/manager who is experienced in the care of the elderly. TUDOR HOUSE Together with a trained support team they ensure that meal times, leisure THE DIFFERENCE IS IN THE CARE activities, outings, visits from friends or relatives and most importantly the care you receive meets your individual requirements. For more information please Telephone: 020 8410 3399 / Fax: 020 8410 6506 Or write to: Tudor House Residential Nursing Home, 4 Birdhurst Rd, South Croydon, Surrey CR2 7EA Freedom in Choice of Care Glebe Court Set in its own grounds, Glebe Court is part of a well established Nursing Home not-for-profit local organisation. Every resident is recognised as a special person with their own needs. Highly qualified and experienced staff are dedicated to meeting those needs in a safe and happy environment. We offer nursing for: • All rooms en-suite • Older people with dementia • Wide ranging activities and entertainment • Frail elderly • Resident focused care planning • Gold standard palliative care • Choices in care and dining • Permanent and respite care • A welcoming, family atmosphere • Couples • Competitive fees The high quality of our care is consistently recognised by the Care Quality Commission in its inspections and family carer feedback. Contact us for more information on 020 8462 6609 Email: [email protected] Web: www.glebehousingassociation.co.uk Glebe Court Nursing Home. Glebe Way, West Wickham, Kent BR4 0RZ The Life You Want. The Care You Need. Step inside a Sunrise community and you’ll know you’ve arrived somewhere special - a vibrant place where life is lived to the full. 0203 627 6242 Whether it’s assisted living, nursing or specialist dementia care, everything we do stems from a commitment to providing only the very best care for the elderly. Don’t just take our word for it. Come and see for yoursellff how rewarding life can be with Sunrise. Pop in or call to arrange a Sunrise of Purley tour of your local Sunrise Russell Hill Road, Purley, Surrey CR8 2LF community today. 0203 627 6242 SunrisePurley.co.uk 1 Contents Introduction 4 The Care Quality Commission 6 Arranging your move to a care home 8 Choosing a home 10 - 13 Types of residential care 14 Useful addresses and phone numbers 15 We gratefully acknowledge the support The Directory: of the firms whose advertisements appear on these pages. As a reciprocal Care homes for older people 16 - 19 gesture we have pleasure in drawing the attention of our readers to their Care homes for people with learning difficulties 20 - 27 announcements. It is necessary however Care homes for people with a physical disability 28 for it to be made clear that, whilst every care has been taken in compiling this Care homes for people with post alcohol/drug dependence 28 publication and the statements it Care homes for people with mental health problems 29 - 31 contains, the Publisher cannot accept responsibility for any inaccuracies, or for Care homes for older people with mental health problems 31 the products or services advertised. Care homes for elderly mentally frail people 32 Published by London Care Directories, Nursing homes 34 - 39 162 Leicester Road, Barnet, Herts EN5 5DS. Tel/Fax: 020 8364 8428. Care in your own home 40 - 48 Email: [email protected]. Website: www.londoncaredirectories.co.uk. Personal budgets for social care 47 – 48 Copyright London Care Directories 2015© 2 Heatherwood is beautifully furnished and decorated with single and en-suite rooms. Other facilities include: A friendly family atmosphere Full & varied activities programme Home cooked food Highly trained staff Walking distance to transport and local amenities Wi-fi/flat screen tv/dvd/freeview to all rooms Croydon council approved supplier Excellent CQC inspection report Dedicated GP who visits every week Dedicated hairdresser, chiropodist, dentist & optician Our individual person-centred care includes: Situated in Purley, South-East London, 24 hour nursing care Heatherwood Nursing Home provides Respite care & short breaks high quality nursing, residential and Convalescent, dementia and EMI care palliative care to 22 residents. We are a family run Home that focuses on individual care and attention. “Our aim is to give every resident the freedom to continue their daily life with dignity, privacy and the widest possible choice.” Please call the manager for a copy of our brochure or to arrange a visit, or why not visit our website at: www.heatherwood.org 47 FOXLEY LANE, WEST PURLEY, SURREY CR8 3EH. Tel: 020 8660 6646 Fax: 020 8660 6646 Email: [email protected] 3 Introduction Welcome to the 2016 edition of the Croydon Care Directory. Choosing a care service is a major life decision, and so this Directory is designed to help you and your family make the best choice to meet your needs. It gives you up to date information on Croydon Care registered residential and nursing homes and local care agencies Directory 2016 along with contacts and information for people who are looking for Your local guide to Care Homes, Care Agencies and Care Services in the Croydon borough area a care service in the Croydon borough area, either for themselves, a relative or friend. This Directory is also available to view It aims to give guidance and information on choosing a care home, and contains on-line at the publishers’ website: detailed information on care homes with 4 or more registered places within the London www.londoncaredirectories.co.uk. You can also view the publishers’ range Borough of Croydon. As well as basic information such as contact details, ownership and of other London borough Care the number of registered places at each of the homes, the publisher has undertaken a Directories in the same way. research project to establish specific details on the facilities available. These include such things as, whether the home has single rooms, or sharing/double rooms (or both), if the home has en-suite facilities, if there is a passenger lift or stair lift, and is respite care offered. We also include many website and email addresses for the homes. There is also a special section on ‘Care in your own home’ (see page 40) which features an article on home care as well as a list with contact details of registered care agencies in the borough. We have also included an informative article about Personal Budgets for Social Care. All homes and agencies included in this Directory are registered with and regularly inspected by the Care Quality Commission (CQC). An introduction to the CQC is featured on page 6. The Croydon Care Directory is relevant to all people in need of care, whatever the disability or problem that has led them to need support and so we hope you will find it extremely helpful and useful. Should you have any comments on either the content or the design of this Directory please contact: Peter Devall, London Care Directories, 162 Leicester Road, Barnet, Herts EN5 5DS. Tel/Fax: 020 8364 8428. Website: www.londoncaredirectories.co.uk, Email: [email protected]. Publisher: Peter Devall. Researcher and Editor: Sherie Pulido. 4 5 An Introduction to The Care Quality Commission The Care Quality Commission (CQC) is the independent • Is it caring? Are the staff compassionate and do they treat regulator of health and adult social care services in England. people as human beings? Our purpose is to make sure those care services provide • Is this organisation well led? - do the staff have direction and people with safe, effective, compassionate, high quality care, purpose and are they running the service properly? wherever and whenever they receive it, and to encourage them to improve. • Is the organisation responsive to people’s needs? Is it We monitor, inspect and regulate services to make sure they listening to complaints and comments, and acting on them? meet fundamental standards of quality and safety and we How long do people have to wait and can people get publish what we find, including ratings to help people choose appointments when they need them? care. Before we inspect we listen to what people have to say We cover all hospitals, GPs, dentists, care homes, care about their local services. It’s one of the most important provided in the home, mental health services, community things that we do. It adds to the information we collect and health and some other independent services as well. We have three Chief Inspectors of hospitals, social care and analyse all the time to help us do our job. general practice. They lead expert inspection teams that We need people to tell us about their care – good or bad. It’s include CQC specialist inspectors - health professionals vital to our work. Every comment or complaint that we hear relevant to the service they’re inspecting i.e. doctors, nurses, about builds up a better picture of what is going on helping GPs, dentists and social workers. us to decide when, where and what to inspect. Our teams also include trained members of the public - people who help us to understand what it’s like to be cared for Contacting CQC in the service we’re inspecting, who we call experts by All our inspection reports can be found on our website experience.