A message from our leaders to the community.

Dear Friends and Neighbors:

Serving our communities is at the heart of what we do, each and every day. At MedStar Health, we use the best of our minds and the best of our hearts to serve our patients across our 10 , ambulatory and urgent care locations, and through telehealth and home care services. Our commitment to advancing health doesn’t end once a patient leaves our care. Thanks to technological advancements, enhanced access options, and new approaches to the care experience, we continue evolving the myriad ways we serve our communities.

Through a comprehensive approach to health and wellness, we strive to enhance health outcomes through better care that emphasizes prevention, builds awareness, and fosters independence—especially in underserved communities adversely impacted by disease, health disparities, and socioeconomic barriers to optimal health. Community education and partnerships remain critical to achieving this goal.

The 2019 Report to the Community highlights components of our journey to advance health through a population health lens, including an emergency preparedness program that creates a community of first responders, as well as an initiative that helps patients in rural areas secure reliable transportation to their medical appointments. A mobile app for expectant mothers provides valuable education and resources, and perhaps most importantly—peace of mind— between regular appointments. Through several wellness initiatives, including a healthy cooking course and home- based care for chronic illnesses, patients gain the tools and confidence to take control of their own health and wellness.

It is our ongoing privilege to serve the communities in which we live and work. Supporting a stronger, healthier community goes hand in hand with our mission, but more simply—It’s how we treat people.

Sincerely,

Kenneth A. Samet, FACHE Stephen R.T. Evans, MD President & CEO Executive Vice President, Medical Affairs & Chief Medical Officer Working to improve the health of our communities.

2019 Community benefit contribution: $374.1M Charity Health Care and Professions Bad Debt* Education $134.7M $146M (36.0%) (39.0%) Stephanie Banks, a MedStar Community Health Advocate, picks up fresh produce from Hungry Harvest.

*Includes unfunded government-sponsored programs. †Includes subsidies, community health improvement Community services, community building activities, financial † contributions, and community benefit operations. Services $77.7M Delivering access to foods that (20.8%) promote better health. Research $14.4M (3.8%) Food is Medicine–Harvest Rx. The program ends after eight weeks, but patients can also Visiting Nurse MedStar Good Samaritan be connected with longer-term healthy food programs Association Losses such as Meals on Wheels, Moveable Feast, and the federal The East Baltimore community around MedStar Good Supplemental Nutrition Assistance Program. $1.2M (0.3%) Samaritan Hospital is known as a food opportunity zone—meaning access to fresh produce and supermarkets “Our goal is to provide patients with a tangible solution is limited. to improve their health,” says Ryan Moran, director of Community Health for MedStar Harbor Hospital, Launched at all three MedStar Health Baltimore hospitals MedStar Good Samaritan Hospital, and MedStar Union in October 2018 and funded in part by a grant from Memorial Hospital. Each year, MedStar Health contributes more than $300 million in community benefit services to improve the health of our the PNC Foundation, Food is Medicine-Harvest RX is communities. Community benefit services are programs or activities that provide treatment or promote health and healing designed to fill gaps in access to food and nutrition. “Many times, access to healthy food plays an important as a response to identified community needs. From delivering community health improvement programs to providing care role in whether or not a patient returns to the hospital,” for those who cannot afford to pay, conducting research to advance health and educating the next generation of health MedStar Health advocates are trained to identify patients Moran says. professionals, MedStar Health is dedicated to meeting community needs. in need of food assistance, enroll them in the program, and give them advice on nutrition and eating healthy on a More than 250 patients have participated in the budget. Then, the patients receive a biweekly box of fresh program so far, and the response has been positive and vegetables, fruits, and grain from nonprofit organization encouraging, for both the participants and the community Hungry Harvest. The box is estimated to provide four to health advocates who work with them. eight meals. To read the full story, please visit MedStarHealth.org/CommunityHealth to access MedStar Health’s 2019 Report to the Community. Developing a community of immediate responders.

Margaret Hathaway, a participant in the Wheels to Wellness program.

Improving access to care by providing ‘Wheels to Wellness.’ Susan Kennedy, senior director of trauma, burn, and critical care, demonstrates how to stop blood loss.

Stop the Bleed. MedStar Health clinicians provide Stop the Bleed training Wheels to Wellness. Prior to a patient’s appointment, a MedStar associate MedStar Washington Hospital Center courses to schools, businesses, community groups, MedStar St. Mary’s Hospital requests a ride for the patient online through Roundtrip, government organizations, and other groups. They teach an online ride scheduling service. MedStar Washington Hospital Center has joined safe blood loss management techniques, including how Wheels to Wellness is a program that helps patients the Stop the Bleed campaign, a national program to create a tourniquet with everyday items like a shirt secure reliable transportation to and from medical The Arc of Southern Maryland or The Center for Life launched in 2015 by the U.S. Department of Homeland or belt. appointments at MedStar St. Mary’s Hospital. Enrichment fills the request and schedules the pickup. Security in response to mass shootings in the Both organizations have vans that would otherwise go United States. The campaign aims to teach community “It’s just as important for people to learn how to stop The program is a partnership between the Tri- unused during most of the workday. The partnership also members how to recognize and stop severe bleeding a stranger’s blood loss as it is to learn CPR,” says Jack Council for Southern Maryland, The Arc of Southern helps those drivers pick up extra work hours. resulting from car accidents, workplace incidents, Sava, MD, chief of trauma, MedStar Washington Hospital Maryland, The Center for Life Enrichment, and two area playground injuries, shootings, and larger-scale Center. He points out that a person who is bleeding can hospitals, including MedStar St. Mary’s Hospital. In the first 10 months of its partnership with emergencies like natural disasters. die from blood loss within five minutes, making it critical Wheels to Wellness, MedStar Health provided nearly to stop blood loss quickly. Wheels to Wellness fills a great need in rural areas of 1,500 trips for patients. The goal is to create a “community of immediate Southern Maryland, where access to public transportation responders,” says Erin Hall, medical director of community Stop the Bleed course attendees range from Boy Scout can prove quite difficult. violence intervention, MedStar Health, adding that no troops to Capitol Building security officers to residents matter how rapid the arrival of professional emergency of senior housing communities. Bus schedules and availability are sporadic, often causing responders, bystanders will always be first on the scene. patients to miss an entire day of work in order to make a scheduled medical appointment. In many cases, patients “This course empowers participants and gives them the will simply skip the appointment. tools they need to potentially save a life,” she says. To read the full story, please visit To read the full story, please visit MedStarHealth.org/CommunityHealth to access MedStarHealth.org/CommunityHealth to access MedStar Health’s 2019 Report to the Community. MedStar Health’s 2019 Report to the Community. Board of directors Gary H. Tabach Richard Goldberg, MD Diane Caslow Vice Chairman and Regional Managing President, MedStar Medical Group Vice President, Strategic and Business Partner, Deloitte (Retired) Planning Rosie Allen-Herring (Vice Chair) Stuart M. Levine, MD, FACP Using food as medicine to President and Chief Executive Officer, Allen J. Taylor, MD, FACC, FAHA Senior Vice President, MedStar Health Jeffrey Dubin, MD United Way of the National Capital Chief of Cardiology, MedStar Heart & and President and Chief Medical Senior Vice President of Medical Affairs, Area Vascular Institute, MedStar Georgetown Officer, MedStar Harbor Hospital MedStar Washington Hospital Center University Hospital and MedStar combat chronic illness. Gwendolyn E. Boyd Samuel E. Moskowitz, FACHE Rollin J. “Terry” Fairbanks, MD Washington Hospital Center President, Alabama State University Senior Vice President, MedStar Health Vice President, MedStar Health Institute (Retired) and President, MedStar Franklin Square for Quality and Safety MedStar Health Medical Center Anthony J. Buzzelli (Chair) Frederick Finelli, MD Vice Chairman, Deloitte (Retired) corporate John Rockwood Vice President of Medical Affairs, Senior Vice President, MedStar Health MedStar Montgomery Medical Center William Couper executives and President, MedStar National President, MidAtlantic-Bank of America Rehabilitation Network Debora Kuchka-Craig, FHFMA (Retired) Kenneth A. Samet, FACHE Senior Vice President, Managed Care President and Chief Executive Officer Michael C. Sachtleben Leigh Ann Curl, MD Senior Vice President, MedStar Health John Lock Chief of Orthopaedics, Michael J. Curran and President, MedStar Georgetown Entrepreneur in Residence, MedStar Harbor Hospital Executive Vice President University Hospital MedStar Health Institute for Innovation and Chief Administrative Officer James A. D’Orta, MD T.J. Senker, FACHE Scott T. MacLean, FHIMSS Chairman, IMC, Inc. M. Joy Drass, MD Senior Vice President, MedStar Health Senior Vice President and Executive Vice President and President, MedStar Montgomery Chief Information Officer John J. DeGioia, PhD and Chief Operating Officer Medical Center President, Georgetown University Jeffrey A. Matton Susan Eckert, RN Gregory J. Argyros, MD Senior Vice President, MedStar Health Marc N. Duber Senior Vice President and Senior Vice President, MedStar Health 2020 Performance Transformation Executive Vice President and Chief Officer and President, MedStar Washington Chief Operating Officer, Hospital Center David Mayer, MD The Bernstein Companies Stephen R. T. Evans, MD Executive Director, MedStar Health Executive Vice President, Medical Neil J. Weissman, MD Institute for Quality and Safety Eben D. Finney, III Affairs and Chief Medical Officer Senior Vice President, MedStar Partner, Brown Advisory, LLC Health and President, MedStar Health Stephen T. Michaels, MD Oliver M. Johnson II Research Institute Chief Operating and Medical Officer, Thomas P. Joyce, Jr. Executive Vice President and MedStar St. Mary’s Hospital President and Chief Executive Officer, General Counsel Christine Wray, FACHE Danaher Corporation Senior Vice President, MedStar Health Mimi Novello, MD Kevin P. Kowalski and President, MedStar Southern Vice President of Medical Affairs, Christopher G. Kalhorn, MD, Senior Vice President, Marketing Maryland Hospital Center and MedStar Franklin Square Medical FACS, FAANS and Strategy MedStar St. Mary’s Hospital Center Associate Professor of Neurosurgery and Director of Epilepsy Surgery, Jennie P. McConagha Jamie S. Padmore Functional Neurosurgery and Senior Vice President and Chief of Staff Corporate and Vice President, Academic Affairs Pediatric Neurosurgery, MedStar Dr. Theresa Stone, co-founder and medical director of the Fresh & Savory Culinary and Lifestyle Medicine program, Georgetown University Hospital Susan K. Nelson operational Kerry Richard conducts a health food demonstration with community members. Executive Vice President and Vice President and Senior Deputy Vincent J. Martorana, DPM Chief Financial Officer leadership General Counsel Section Chief, Podiatric Surgery, Fresh & Savory Culinary and Lifestyle Medicine. The classes are shared medical appointments, MedStar Franklin Square Eric R. Wagner Chiledum Ahaghotu, MD Ed Robinson MedStar Institute for Innovation allowing each class to serve as a doctor’s visit with Medical Center Executive Vice President, Insurance Vice President of Medical Affairs, Vice President, Integrated Support and Diversified Operations MedStar Southern Maryland Hospital Operations insurance carriers. William J. Oetgen, MD, MBA, Center Fresh & Savory Culinary and Lifestyle Medicine FACC, FACP (Past Chair) Loretta Young Walker Jennifer Semel, MD is an innovative program founded in 2017 by Diet, exercise, stress reduction, mindfulness, and sleep are Executive Vice President, Science Senior Vice President and Bruce A. Bartoo Vice President of Medical Affairs, & Quality, Education and Publications, Chief Human Resources Officer Senior Vice President and MedStar National Rehabilitation Theresa Stone, MD, and other at the some of the topics covered in the first 20 minutes of class, American College of Cardiology, Chief Philanthropy Officer Network MedStar Institute for Innovation. Fresh & Savory followed by a cooking session in the teaching kitchen. and Clinical Professor of Medicine, focuses on a “teaching kitchen” concept, where On “Ask the Doc” night, a MedStar Health joins Georgetown University Entity presidents Stuart B. Bell, MD Meena Seshamani, MD Vice President of Medical Affairs, Vice President, Clinical Care patients learn culinary and other lifestyle skills that the group to answer questions and engage in discussion School of Medicine Traci K. Anderson MedStar Good Samaritan Hospital Transformation promote better health. while they all enjoy the prepared meal for the evening. Robert B. Ourisman and MedStar Union Memorial Hospital President, MedStar Visiting Nurse President, Ourisman Automotive Larry L. Smith Association Lisa M. Boyle, MD Vice President, Risk Management “We saw the need to offer something more than Gregory S. Proctor, Jr. Bradley S. Chambers Vice President of Medical Affairs, and procedures to help control cardiovascular President and Chief Executive Officer, MedStar Georgetown University Mark S. Smith, MD President, MedStar Good Samaritan G.S. Proctor & Associates, Inc. Hospital Chief Innovation Officer and Director, disease, , and high blood pressure,” says Hospital and MedStar Union Memorial MedStar Institute for Innovation Dr. Stone, who adds that the idea of “culinary medicine” Kenneth A. Samet, FACHE Hospital, and Senior Vice President, Joel N. Bryan MedStar Health intrigues many of her patients. President and Chief Executive Officer, Vice President, Treasurer, Pegeen Townsend MedStar Health Bob Gilbert and Chief Investment Officer Vice President, Government Affairs Participants enroll in the program for eight weeks and President, MedStar Ambulatory Services meet weekly at the MedStar Health Lafayette Centre Sports Performance Center for 90-minute sessions. The program includes fall and spring cycles, with an To read the full story, please visit To learn more about MedStar Health’s programs and initiatives across Maryland and the Washington, D.C., average of 15 people per session. MedStarHealth.org/CommunityHealth to access region that are contributing to healthier communities, visit MedStarHealth.org/CommunityHealth MedStar Health’s 2019 Report to the Community. or email [email protected]. MedStarHealth.org